Management of the Service Department to include the responsibility for the growth of the business and improvement of profitability. This includes, taking service calls, resource scheduling, ensuring correct staffing levels are maintained, generating sales revenue, ensuring margins are suitable, stock and equipment controls, coordination with production staff.

• Management of the Staff in Service Department

• Development and management of our service customer base

• Management of debt collection for service department customers

• Assist the General Manager in the development of the Preventative Maintenance business, a specific growth target area of the business.

• Responsibility for the providing of informed and accurate technical advice to potential customers regarding servicing of the Company’s products.

• Responsibility for the prompt preparation of quotations for the supply / repair / installation of products as requested by potential customers.

• Accurately inform service clients about the schedule of their service request and the coordination between the service crews and customer for the timely and cost-effective supply of service and products ordered by the customer.

• Assist in the overall Occupational Health and Safety of employees and sub-contractors.

• Responsibility for the overall quality standards for the service work carried out.

• Work effectively with the Directors, the General Manager and the Senior Managers of the affiliated companies to meet the common objectives of the respective business units and to explore opportunities that may strengthen the growth of the Company.

• Assist in the detailing of production paperwork for the correct manufacture of the Company’s Door products as required by the client. • Effectively negotiate and resolve any disputes in relation to customers, suppliers, or other interested parties that may arise in the normal course of doing business.

• Responsibility for the preparation of paperwork to initiate the raising of invoices relating to product being serviced and to ensure processing and mailing prior to the end of the month in which product was serviced.

• Advise the Directors of any matter or incident (including but not limited to product liability), public liability, workers compensation, motor vehicle accident, industrial dispute, criminal or civil action alike) that may involve the company or its insurers incurring some form of liability or may reasonably be of interest to the Directors of the Company.

• Comply with Company policies from time to time.

Skills & Experience:

• Excellent knowledge of company products to service customer requirements

• Able to competently use a computer including the Microsoft office suite.

• Time management and working to deadlines

• Effective communication and building effective relationships

• Well-developed organizational skills and ability to coordinate paperwork/reporting requirements

• Efficient problem solving and Assertive with a positive attitude

As a Service Delivery Executive, Infrastructure Support, you will oversee the Integrated Services Desk team, serving as the primary point of leadership for desktop support operations. The Team Lead is responsible for ensuring prompt, efficient assistance to customers across a variety of IT topics and issues, while also maintaining high standards of service delivery. Key responsibilities include managing team performance, enhancing operational processes, and ensuring that service desk operations adhere to established standards and best practices

What will you do? 

• Leadership and Team Management: Direct and oversee the Service Desk team, ensuring high levels of technical support and customer service. Lead by example to motivate team members towards achieving individual and team objectives.
• Strategic Oversight: Develop and implement strategies to enhance the efficiency and effectiveness of first call resolution (FCR), including optimizing call and email response times. Evaluate team performance metrics and conduct regular review sessions to identify areas for improvement.
• Incident Management and Escalation: Oversee the process of incident classification, prioritization, and escalation to 2nd level resolver groups. Ensure a streamlined workflow and maintain clear communication channels between all involved parties.
• Quality Assurance and Training: Monitor and evaluate the quality of support provided by the team. Identify training needs and organise sessions to address skill gaps, ensuring the team remains proficient in the latest technologies and service management processes.
• Customer Relationship Management: Maintain a proactive relationship with customers, providing them with regular updates on incident resolutions and gathering feedback to drive continuous improvement.
• Reporting and Documentation: Generate comprehensive reports on team performance, incident trends, and resolution statistics. Ensure all incident documentation is accurate, complete, and adheres to service level agreements (SLAs).
• Crisis Management: Lead the response to critical incidents, ensuring swift action and communication. Coordinate with internal teams and stakeholders to minimize impact and conduct post-incident reviews to prevent future occurrences.

The KK Genetic Service is looking for a Genetic Counsellor to complement the work of doctors in the delivery of care to patients, who have a personal or family history of birth defects or genetic disorders, by providing information and support to these patients and their families. The Genetic Counsellor is also responsible for coordinating research projects carried out in the centre.

Job Scope:

• Conduct intake of information from patients, construct a complete pedigree, obtain appropriate medical histories, organize and present the pertinent medical and genetic information to the health care team.
• Apply his/her knowledge of genetics and genetic disorders to effectively convey genetic, medical and technical information to the patient.
• Identify family dynamics and emotional responses from the patient.
• Help patients understand the medical aspects of the genetic condition, as well as the psychological and familial implications of genetics.
• Provide patients with information on options that are available such as genetic testing, disease management and prevention, and facilitate the patient's decision-making in a non-directive manner.
• Provide patients with resources for support and opportunities in research programs existing in the medical community.
• Coordinate genetic testing for patients and families, including liaising with the respective genetic laboratories, arranging the testing, following up on results and discussion of results with patients.

Job Requirements:

• Master’s Degree in Genetic Counselling or equivalent
• Good communication and interpersonal skills
• Experience in counselling
• Proficiency with the use of IT

Yishun

Monday to Friday 9am to 6pm

Need to travel to China

Salary up $3500 (Salary commensurate with experience)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Purpose of the Job:

         Execute the sales delivery in the designated end market sector to meet sales forecasts and KPI’s. 

Key Responsibilities and Outcomes:

Sales Strategy and Delivery:

• Delivery of sales against agreed targets (directly or working with distributors)
• Use value added selling techniques to maximise sales opportunities
• Direct customer ownership and sales activity to deliver.
  • Customer penetration
  • Profitability and growth
  • End to end sales delivery across product portfolio
• Provide technical solutions and advice to customers
• Manage individual territories and accounts

Sales Forecasting:

• Ensure accurate and transparent sales forecasting across accounts

Channel Management:

• Deliver operational excellence across different channels and in collaboration with other internal teams
• Use business development approaches to expand the customer base and potential revenue streams by identifying and setting up new customers
• Regular reporting using Rotork CRM on activities such as market intelligence, quotations, customer visits

Market Sector Value Proposition Input:

• Feed business intelligence into line manager

Regional Voice of the customer:

• Customer ownership to drive excellent customer relationships
• Provide face to face communication with customers

Sales Support Leadership:

• Working collaboratively with Application Engineering, Customer contact, internal sales and other back office sales activities as required
• New product introduction, campaign and event management where required
• Demonstrate Rotork products and provide familiarisation training as needed to build internal and external knowledge and understanding of Rotork products

People Leadership:

• Lead self to deliver against Rotork vision and strategy
• Driving change and growth with the right balance of entrepreneurial decision making and good corporate citizenship; ensuring decisions are made for One Rotork at all times

Budget Management:

• Fulfil reporting responsibilities, including performance and sales plans, forecasting and other KPIs

Project Pipeline and Project Oversight:

• Review project scope for products to be added onto Approved Vendor Lists and project specifications

Internal Collaboration:

• Work effectively through a matrix structure to build and maintain strong and productive internal relationships
• Adhere to governance tools and processes
• Feed business intelligence into Commercial function as required

As a Software Engineer at Caladan you will be part of a team responsible for owning a business area or application end to end. You’ll be surrounded by smart and motivated colleagues with complimentary skillsets. You’ll have variety in your work and see your code contribute directly to the success of the team.

Previous experience in trading on blockchain can be useful, but what really makes our Software Engineers successful is conscientiousness, logic, openness to new ideas and the curiosity to pull on a thread and see where it leads.

What you'll be doing

• Design, build, test and deploy proprietary software such as: Trading simulator optimised for distributed computations
  Large-scale data collection, management and visualisation systems
  Analytics tools to enable advanced mathematical modelling
  Post-trade analysis and reconciliation to support efficient operations
• Document development phases and monitor systems
• Automate tasks through appropriate tools and scripting
• Document development phases and monitor systems

The Ideal Candidate

• Experience of software development in small, fast-moving technology-driven companies; some interest or experience in trading or blockchain would be an advantage
• Fluent with imperative and object-­oriented languages; Python, C#, Java or C++ preferred
• Strong understanding of data structures, algorithms, and object-oriented programming
• Familiarity with network and asynchronous programming, websockets & REST interfaces, agile development
• Curious, likes problem solving and going down rabbit holes to find answers

Compensation & Benefits

• Competitive salary based on experience
• Participation in company bonus pool
• Daily catered lunch
• Health insurance and wellness benefits
• Unlimited vacation policy

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

The Opportunity:

Adecco is partnering with an Italian industrial battery manufacturer and we are looking for a Customer Service Executive to join their business permanently! Reporting to the Customer Service Manager, the successful incumbent will handle order processing activities through SAP and liaise with the manufacturing plant, warehouse and forwarders to ensure cargo ships out to customers on time.

• Permanent, Full-time opportunity
• Location: West region, Toh Guan area
• Working hours: Monday - Friday, 8.30am to 5.30pm
• Salary Package: up to $3,500/month + VB

The Job:

• Respond promptly to customer queries, handle complaints, and escalate issues as necessary. Liaise with colleagues for solutions, track resolutions, and follow up with customers.
• Process orders using SAP (SD module), verify stocks, manage priorities/emergencies, and organize shipments, including import/export documentation (e.g., delivery notes, bills of lading, certificates of origin).
• Create customer accounts, generate invoices, monitor payment deadlines, and manage overdue payments, including LC negotiations with banks.
• Collect and maintain export control and regulatory documents.
• Share customer feedback with teams to enhance products/services and support stock management with 3rd-party warehouses. Liaise on shipments and courier arrangements.
• Ensure timely order processing and deliveries to meet sales targets. Support commercial teams with order issues and freight charge verification.
• Stay updated on products, services, and system processes, attending workshops as needed.

The Talent:

• Min 1-2 years of order processing experience using SAP (SD module) in the manufacturing industry
• Strong communication skills to liaise effectively with both internal and external stakeholders
• Ability to learn and pick up new skills quickly

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!

We are working with an esteemed real-estate developer (construction) to look for several positions as Site Engineer (Construction, Civil)

Site Engineer (Construction, Civil)

Job Specification

· Technical Oversight: Interpreting technical designs and drawings, providing technical advice and assist/learn how to resolve any issues that arise during construction.

· Review project specifications, technical clarification and construction drawings

· Keeping track on variation and claims of contract and cost impact and feedback information to the Project Manager.

· Coordinate with all Subcontractors on matters pertaining to site and quality issues;

· Cost Control: Implement cost control measures to meet project budget.

· Health & Safety/ Environment: To assist environmental aspects and impacts, and other environmental . Ensure site operations to comply with the Project Quality Plan, including quality, environmental and occupational health and safety.

· Suggest proactive measures for issues relating to quality, environmental and occupational health & safety.

· Quality and Safety Control: Co-ordinate with QAQC Engineer to ensure quality performance of project to meet customer requirements.

· Check for quality of work according to specification and requirement and maintain inspection records of works

· Reporting: Preparing site reports and presenting updates to Stakeholder

· Work with Project Manager and observe how to communicate with the Consultant Representative on project matters.

Job Requirements

• Degree in Civil / Building Engineering or other building-related

disciplines

• 3-5 years' experience in building and construction projects

If you are keen to apply for this role, please click auto-apply

HRLinked Asia Search & Consultancy Pte Ltd (Registration No: 201910702W)

Contract length: 3-6 months

What is Menyala?

Menyala is a venture builder founded by Temasek, a global investment firm headquartered in Singapore. We empower builders to drive technological shifts.

What is the role?

Engineering is the team responsible for building solutions to the problems that Menyala targets to solve. AI Engineers will build concept to prototypes as well as early support of product builds, with subject matter expertise in the Generative AI space.

Responsibilities

In this role, you will:

• Software Architecture & Design - Design and define solution architecture and key flows to deliver product and design requirements. Lead or own the technical design of components or entire applications. Use modern design and modeling techniques and design patterns across application, data, and cloud architecture.
• Creative Engineering - Build key technical components for MVP (full stack) to support build-measure-learn cycles. Develop structured, readable, composable, enhanceable, reusable, and testable code with regular refactoring. Define technical interfaces for both front-end and back-end components.
• Engineering Task Management - Estimate technical complexity and sizing of development efforts. Manage technical debt throughout product testing and definition phase.
• Cross Cohort Collaboration - Provide engineering perspective to guide feasibility lens with PoC execution and metrics.
• Knowledge Sharing - Articulate the performance implications of different design and implementation options, providing appropriate recommendations. Evaluate the strengths and weaknesses of proposed architecture for experiments and scaled solutions.
• Engineering Practice Excellence - Implement Secure by Design principles in design and development.

Attributes

We are looking for AI Engineers with the following:

• Tech Savvy - Get ready to dive into a range of tech stacks and explore diverse opportunity areas. We’re seeking individuals who love building MVPs, with expertise in AI.
• Collaborates - We're all about teamwork here. You'll be working in small project teams, partnering up with our awesome product, design, and business squads to tackle opportunity areas together. Collaboration is the name of the game.
• Cultivates Innovation - If you're the kind of person who's brimming with new ideas or solutions, you're exactly who we're looking for. If you’ve got a knack for building and demoing in hackathons, that’s a huge plus.
• Nimble Learning - We're looking for someone who thrives in a startup environment. You're not afraid to dive in, get your hands dirty, and learn through experimentation when faced with fresh challenges. You’re always on the pulse of the latest technology trends and love working with new technologies, and immersing yourself in new industries.
• Decision Quality - You’re someone who integrates various inputs, decision criteria, and trade-offs to make effective decisions from a tech perspective. If you're passionate about creating awesome products and solving problems with a 0 to 1 mindset, you're exactly who we need for this venture-building ride!

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Job Responsibilities

• To perform daily IT operational activity on system & user administration
• Active Directory for account creations and user management
• Setting up user accounts, permissions, remote access and passwords
• Providing end-user support on a Microsoft Windows network, computer networking, printers troubleshooting
• To set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• To ensure that adequate backup of all data files and programs done by users in the Company Servers, to facilitate prompt recovery from data loss and to maintain and monitor procedures for the management of such backup media
• Maintain the inventory of all the PC hardware, software items, and supplies in the Company
• Any other ad-hoc duties as assigned

Requirements

• Diploma in IT, good to have Cisco Certified Network Associate (CCNA)
• Proficiency in Networking, L1 & L2 IT Support, Active Directory, Windows Server,Computer Networking, Hardware Troubleshooting, PC Migration, SQL Database, Microsoft 365, SCCM Management Console. VMware XCSI
• Excellent desktop, basic server and LAN troubleshooting skills to resolve the day to day technical and operation issues

Job Responsibilities

• To perform daily IT operational activity on system & user administration
• Active Directory for account creations and user management
• Setting up user accounts, permissions, remote access and passwords
• Providing end-user support on a Microsoft Windows network, computer networking, printers troubleshooting
• To set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• To ensure that adequate backup of all data files and programs done by users in the Company Servers, to facilitate prompt recovery from data loss and to maintain and monitor procedures for the management of such backup media
• Maintain the inventory of all the PC hardware, software items, and supplies in the Company
• Any other ad-hoc duties as assigned

Requirements

• Diploma in IT, good to have Cisco Certified Network Associate (CCNA)
• Proficiency in Networking, L1 & L2 IT Support, Active Directory, Windows Server, Computer Networking, Hardware Troubleshooting, PC Migration, SQL Database, Microsoft 365, SCCM Management Console. VMware XCSI
• Excellent desktop, basic server and LAN troubleshooting skills to resolve the day to day technical and operation issues

Interested applicants please send your resume to [email protected]

Venessa Goh Wee Ni

R24124686

Recruit Express Pte Ltd

EA License No: 99C4599

RCB No.: 199601303W

We regret that only shortlisted candidates will be contacted.

We are seeking a talented and experienced Structural Engineer to join our dynamic team in Singapore, Singapore. As a key member of our engineering department, you will play a crucial role in designing, analyzing, and overseeing the construction of various structural systems for commercial, residential, and industrial projects.

• Develop and review structural designs for buildings, bridges, and other infrastructure projects
• Perform complex structural analyses using advanced software tools to ensure the safety and integrity of structures
• Collaborate with architects, contractors, and other engineering disciplines to create innovative and efficient structural solutions
• Prepare detailed structural drawings, specifications, and calculations in compliance with local building codes and international standards
• Conduct site visits to monitor construction progress and ensure adherence to design specifications
• Analyze and resolve structural issues that arise during the construction phase
• Prepare and review technical reports, including structural calculations and design criteria
• Participate in client meetings and presentations to communicate design concepts and solutions
• Stay updated on the latest industry trends, technologies, and best practices in structural engineering

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Engineer Department.

Reporting to the Director of Engineering, your job responsibilities include, but not limited to:-

Responsibilities

• Assists the Director of Engineering to prepare annual budget for departmental expenses including manpower requirements.
• Assists the Director of Engineering to oversee the efficient operation of the department. Prioritise, plan, schedule, assign and supervise all staff of maintenance department.
• Co-ordinates with architects, M&E consultants and various government departments for projects approval, executions and licences etc, as directed by the Director of Engineering.
• Plan and direct the preventive and corrective maintenance tasks, work orders and special projects ensuring timely and accurate completion.
• Establishes and co-ordinates the annual in-house maintenance programme.
• Oversee mechanical and electrical testing or commissioning as and when necessary.
• Oversee the maintenance of the physical appearance and operational efficiency of the hotel, including physical, mechanical, electrical, plumbing etc. Focusing on operations, guestsand owner’s satisfaction.
• Initiates sustainability/ energy conservation programs for the hotel.
• Assists and co-ordinates with other departments regarding maintenance and administration matters, including their budget plan for new/replacement of equipment, renovation, etc.
• Coach and guide staff and contractors to ensure that they are familiar and comply with the hotel standards in performing maintenance activities.
• Train staff on proper use and periodic maintenance of all equipment.
• Ensure maintenance staff are wearing proper uniform with name tag and upholds hotel’s grooming and hygiene standards.
• Ensure hotel and work areas are maintained to standard and that all safety equipment. and conditions are to code.
• Ensure proper records are kept relating to the hotel including repair and service records.
• Develop, implement, and direct all emergency programs.
• Prepare reports as required by the Director of Engineering and Management.

Requirements

• A minimum of 5 years of experience in hotel engineering operations, with at least 2-3 years in a in similar capacity.
• At least a Polytechnic Diploma in Electrical, Mechanical or Building Services or equivalent.
• Proficient in the use of Microsoft Office.
• Advanced knowledge of building management/engineering.
• Good communication (verbal and written) and good leadership skills.
• Ability to multi-task and work in a fast-paced environment.

Please be informed that only shortlisted candidates will be notified.

For more information, visit www.goodwoodparkhotel.com.

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

What sets our client apart?

Our client is a global leader in advanced technologies, specializing in aerospace, defense, security, and digital identity solutions. With a strong commitment to innovation, they serve a wide range of industries, providing cutting-edge solutions to address complex challenges. The organization focuses on safeguarding people, information, and assets, leveraging expertise in AI, cybersecurity, big data, and connectivity to deliver exceptional value. Trusted worldwide, they empower customers to build a safer, more sustainable future.

Software Engineer (Digital Banking & Payment Platform)

Our client’s Engineering Competence Centre (ECC) in Singapore is an established R&D and engineering hub, delivering innovative solutions across the globe in Digital Identity and Security domains. This includes mobile connectivity, IoT, banking and payment systems, and government applications.

As part of the Digital First project team, you will contribute to the vision of "Banking as a Service," developing platforms that combine card digitization, customer onboarding, and risk evaluation into a seamless, mobile-first experience for financial institutions.

This role is central to driving a DevSecOps transformation where teams collaborate on a unified code base, fostering autonomy and agility to address customer challenges effectively. If you are passionate about innovation and working in a dynamic environment, we would love to hear from you!

Key Responsibilities:

• Develop solutions leveraging GitLab for source code management, continuous integration, and deployment.
• Create frontend components for secure, cloud-based services.
• Oversee end-to-end development, testing, and deployment of solutions.
• Contribute to design, implementation, validation, and documentation within an agile Scrum team.
• Ensure solutions meet quality benchmarks for performance, scalability, maintainability, and reliability.

Required Knowledge, Skills, and Experience:

• At least 5 years of relevant experience with Node.JS.
• Proficiency in version control systems (e.g., Mercurial, Git).
• Familiarity with build systems (e.g., Jenkins, GitLab).
• Experience working in an agile environment (Scrum).
• Understanding of DevSecOps principles.

Preferred Skills:

• Knowledge of Kubernetes, Splunk, and DataDog.
• Experience with Docker, NoSQL databases (e.g., DynamoDB, MongoDB), and MySQL.

Don't miss out on this chance to be a part of a dynamic and growing team. Take the Next Step in your career journey with us!

• To apply, please submit your updated resume along with your notice period, current salary package details, including base salary, incentives, annual wage supplement, and expected salary.
• Click on the 'Apply here' button to drop your resume directly or email it to [email protected].
• Our team will review all applications and contact shortlisted candidates for further steps in the selection process.

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous