Working hours:

• 12 hours shift - Morning / Night
• 4 days work week

Job Description:

· Perform reception attend to enquiries and feedback

· Registration for visitor and update visitor details accordingly

· Schedule/booking appointment and follow-up with patient

· Collection of payment and proper account of transaction

· Ad-hoc admin duties

Requirement:

• Customer service in healthcare experience will be advantageous

• Min. commitment of 6 months to long term

Interested applicants, send in your resume to:

[email protected]

OR call Ashley Loo at 67363280 for more enquiries.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Salary: up to $4500 (+ 1 month completion bonus)

Duration: 1 year

Location: Raffles Palce

Working Hours: Monday - Fri 9am to 6pm

Job summary: Manning the service hotline/email enquiries and service counter (office hours) for direct clients and financial advisors’ enquiries

Details:

• Handle emails and phone calls enquiries such as account opening and general account / transaction-related enquires / issues
• Deliver excellent customer service, provide prompt and accurate advice to clients/advisors with the aim of achieving first call resolution
• To make following up calls/emails to customers/advisors on account opening applications /Transfer requests/3rd party payment
• Call verification to update client details, form amendments and reset password for accounts etc.
• Other ad-hoc admin and follow-up tasks assigned

Requirements:

• Minimum Diploma/Degree in Business Admin/Management or related
• Relevant experience in customer service, operational knowledge in financial institute would be advantageous

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

PSAs/Pharmacists urgently needed

Job Responsibilities:

• Assist in coordinating emergency care services, ensuring patients are promptly attended to.
• Handle patient complaints or concerns and direct them to the appropriate staff member.
• Monitor waiting room activities to ensure a smooth patient flow.
• Ensure patient confidentiality and comply with health privacy regulations.
• Provide assistance in ensuring necessary medical equipment and supplies are available for outpatient or emergency care.
• Support medical staff in administrative tasks as needed.
• Maintain a clean and organized environment in the waiting and patient areas.
• Ensure compliance with emergency care protocols and health safety standards.

Requirements:

• Min N/O/A Levels
• Experience in healthcare would be advantageous
• Min 3 months commitment (with no holiday plans)
• Able to stand for long hours
• Ability to work in a fast-paced environment

Rate: $12/h

Location: Central

WA me at http://wa.me/+6596698692

For interested candidates, please send your most recent and updated resume to [email protected]

Alicia Cheong Ling Wei

R1104785

Recruit Express Pte Ltd

EA License No. 99C4599

• Assist with making phone calls to members of public to explain on relevant healthcare schemes

• Attend to general enquiries related to MediShield Life and CareShield Life

• Assist with the digitalisation of existing physical documents (includes scanning of the documents, checking the scanned document, and shredding of the physical documents)

• Other ad hoc administrative duties as required

Requirements

• minimally GCE O level and above

• able to start immediately and commit till end march 2025

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Yishun

Monday to Friday 9am to 6pm

Need to travel to China

Salary up $4000 (Salary commensurate with experience)

Japanese MNC

Semicon industry

Duties and Responsibilities
Service matters:
- Liaising directly or indirectly with external customers in Singapore or other countries for any service/ technical related matters.
- Account Management directly or indirectly be it technical or support related matters.
- Respond to customer sites when require.

Operations matters
- Inventory control such as controlling the movements of the spare parts in the store and monthly stock-taking of part etc.
- Issue Service order / Service report / Quotation to either appointed agent or customers.
- Prepare and update all service reports to be submitted weekly for any service tasks or response carried out.
- Liaising with external vendors, customers and Headquarter on any related issues and enquires.
- Impart machine/ service knowledge to peers so as to build up the service capability.
- Conduct demo/ trainings for customers / peers as and when require.
- Able to provide service support overseas as require.
- All other related work as assigned by superior.

Requirements

• Diploma/Degree in mechanical/mechatronics or related engineering
• No experience can apply as training provided

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Salary: up to $2600

Duration: 6 months (Jan-June 2025)

Location: Tengah

Working Hours: 5 days/wk 8.45am – 6pm

Duties:

1. Unit inspection, readiness/preparation:

Conduct quality inspection of 100% of the units to identify defects for rectification, ensuring that home units handed over to home buyers are in good condition.

2. Defects Rectification

Ensure defects rectification completed within stipulated timeline by liaising with main contractor and owners on rectification works and arranging joint inspections with owners on completion where necessary.

3. Unit handover to owners

Assist the Customer Service team in the liaison with main contractor on handover preparation by ensuring that the handover kit is complete on time with complete information.

4. Handling Customer Complaints/ feedback

Assist in the resolution of owners’ complaints arising from defects and other area and ensure Owners’ complaints resolved satisfactorily.

Requirements:

Minimum Diploma/A Level

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Major Responsibilities:

• Responsible for setting up / establishing the Electronic Batch Records
• Responsible for manufacturing process technical support and improvement initiatives for ongoing operations
• Support start-up and assist in plant equipment and facility validation and qualification activities
• Supports manufacturing activities during the technology transfer, qualification and validation batches associated with new product introductions to the site
• Supports operational efficiency goals for yield, product quality and other product and/or site KPI’s
• Contact and consultant for process/equipment troubleshooting and investigation activities
• Supports risk assessment activities providing relevant technical knowledge
• Provides support for process cleaning/changeover strategies
• Authors technical reports, batch records, SOP’s, investigations, protocols as required and ensures consistency and quality of the group’s documentation

Education/Experience:

• Min Degree in Chemical Engineering
• 5 years of experience (preferably), in the area of API Manufacturing (Technical Engineer) or Manufacturing, Science and Technology (MSAT)

Interested candidates please send a copy of your resume in MS Word to

[email protected]

EA Personnel: Alvin Lee Peck Keong

CEI No.: R1104781

Recruit Express Pte Ltd, EA License No.: 99C4599

Working Hours: 8.30am-5.00pm (Monday - Friday),

8.30 am-1.00pm (Sat)

Work Week: 5.5 Days

Immediate availability preferred

* Provide immediate response to client’s enquiries and concerns over the phone

* Resolve client dissatisfactions by initiating a thorough investigation of complaint, evaluates findings, and responds quickly to clients

* Resolve discrepancies in reports by consulting with other staff

* Assess problem resolution for future applicability and forward to appropriate quality assurance individual.

* Pursue referenced test result to satisfy client needs and requests

* Print, prepare and distribute patient reports for delivery

* Perform data entry role when scheduled/assigned

* Assist with other database building activities when necessary

Interested and qualified candidates , please send in your application to [email protected]

Ivy Yong Shi Mei

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R2198995

The F&B Ambassador will be responsible for assisting in the restaurant operations to ensure that the guest experience, beverage quality and departmental revenue and profit goals meet its highest standard. He or she will report directly to the Restaurant Manager.

• Greet and guide customers to their tables and assist them in seating
• Manage a waiting list and seating chart
• Print special occasion menu and set up table accordingly
• Check table arrangement before and during service, ensuring table requests are met whenever possible
• Check on guests regularly to ensure their satisfaction and promptly resolve any issues or concerns.
• Coordinate with bartenders to serve beverages and ensure that alcoholic beverages are served responsibly and in compliance with legal requirements.
• Assist with general cleaning tasks such as sweeping, mopping, and sanitizing workstations and dining areas.
• Monitor and restock supplies as needed, such as napkins, straws, and condiments.
• Collaborate with kitchen and bar staff to address any issues or special requests from guests.
• Any other ad-hoc duties as assigned

Requirements

• No experience needed, training will be provided.
• Excellent communication and interpersonal skills.
• High initiative and positive attitude.
• Able to multi-task and work in a fast-paced environment.
• Willing to work on weekends, public holidays, and rotating shifts.
• Ability to work independently and in teams.
• Excellent time management and organisational skills.
• May be required to work weekends, and/or holidays, depending on business requirements.

We are seeking for a resourceful, experienced and committed individual to manage the following

Responsibilities:

• Coordinate project management activities, resources, equipment and information.

• Break projects into doable actions and set timeframes and targets.

• Assign tasks to internal teams and assist with schedule management.

• Make sure that clients’ needs are met as projects evolve.

• Coordinate efforts with cross-functional teams, including software, electrical, and mechanical engineers.

• Manage the site implementation process and coordinate all phases of the project work to ensure the smooth implementation of the site.

• Assist with project procurement management.

• Monitor project progress and handle any issues that arise.

• Conduct risk assessments for projects, proposing mitigations and actions to keep projects on track.

• Support the project manager in the creation of project proposals, templates, schedules, and briefs.

• Organize and maintain project documentation, ensuring that all project members have access to necessary information.

• Prepare and provide documentation to internal teams and key stakeholders.

• To plan and execute project schedules to ensure timely completion of project.

• To carry out on-site testing and commissioning of systems, prepare operation manuals, etc.

• To provide technical support and user training to end-users.

• To carry out maintenance and support services to existing customers.

• Ad hoc duties as assigned.

Requirements:

• Bachelor's degree in Business Administration, Engineering, Mechanical or related field.

• Experience in project management, from conception to delivery.

• Solid organizational skills, including multitasking and time-management.

• Experience in the field of robotics or other high-tech industry preferred.

• Ability to work with diverse teams and mediate conflicts.Strong familiarity with project management software tools, methodologies, and best practices.

• The Project Coordinator will report to the Project Manager and will be instrumental in the success of the Robotics team's projects. This role requires a team player with robust project management skills, a passion for technology, and an innovative mindset.

• Good analytical and problem-solving skills on technical level.

• Some basic software programming knowledge would be an advantage.

• Excellent verbal and written communication skills.

EA License No. 23S1737

EA Personnel Reg No. R2196831 (Shirlin Yeo)

Main Responsibilities

• Perform technical architecture oversight for the IT systems including architecture roadmap planning and implementation.
• Provide guidance to application teams on various systems
• Apply expertise in data exchange technologies such as web services, RESTful APIs, XML, JSON to enhance process efficiencies
• Implement strategies for data mapping, transformation, and validation to ensure the integrity and accuracy of data
• Involved in configuration of sites through customization and deployment of solutions.
• Involved in preparation of business requirement document, UI document, deployment document and release notes.
• Developed several custom SharePoint based webparts using C#, CAML, Server-Side Object Model.
• Prepared power-shell scripts to automate the configuration of sites and deployment of solutions in client environment.
• Any other ad hoc duties as assigned.

Experience

• 4 years of strong technical experience in Microsoft technologies
• 2 years of technical experience in Sharepoint or Microsoft Dynamics CRM
• Proficiency in web services, RESTful APIs, XML, JSON, and related data formats

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Job Responsibilities

• Deploy, configure, manage and maintain virtualized infrastructure.
• For Virtualization ie VMware, Microsoft Hyper-V.
• For Storage ie HDS (Hitachi Data System), HPE, Dell, EMC, Lenovo, IBM.
• For Backup Software ie Veeam, Veritas BackupExec, Veritas Netbackup, Acronis, Arcserve, ShadowProtect.
• Create documentation, perform root cause analysis, quickly identify trends and recommend possible solutions.
• Troubleshoot network, hardware, and software related issues.
• Serve as a primary support and maintenance resource for customers.
• Perform required maintenance off hours and support 24x7 operations.
• Participate in requirements gathering.
• Present and promote solutions and services to highlight value add.
• Any other ad-hoc duties as assigned by supervisor.

Job Requirements

• 2+ year’s experiences in virtualization technology.
• Knowledge of server systems, storage systems, virtualization technologies and networking.
• Knowledge of data centre route/switch technology, backup/recovery in a virtual environment.
• Understanding of active directory architecture, DNS administration.
• Excellent written and oral communication skills, strong coordination and project skills.
• Strong customer experience mindset, listening, understanding and responding to customer needs.
• Assess and evaluate current virtual computing infrastructure, and provide recommendations for enhancements.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Location: Tuas

Working Hours: 12 hrs shift

Job Scope:

• Support the shift operation in all activities, ensuring that it is meets all environmental, health and safety regulations.
• Support the STS in ensuring that all operation and maintenance activities are in compliance to the safety procedures for Lock out/Tag out, energy control procedures, line breaking activities, confine space entry, work at height, hot and cold work permitting.
• Ensure that the shop floor is in a constant state of safety and quality regulatory compliance and inspection ready
• Perform all production, pre MI and post MI activities to ensure manufacturing attainment is achieved, assist the STS in the deployment of resources based on criticality and priority.
• Assign operation task according to Manufacturing Standard Work (MSW) and Operation Standard Work (OSW)
• Participate in all troubleshooting activities in processing issues, deviations and coordinating with other functions when require immediate and preventive actions.
• Participate in all investigation, report and troubleshoot findings on both EHS and quality related issues observed during manufacturing or during batch record review.
• Participate in Continuous Improvement (CI) activities, contribute ideas and perform Plan, Do, Check, Action (PDCA) cycle
• Support the STS in the development of risk assessment, creation of job safety assessment and participate in HAZOP when required.
• Develop Standard Operating Procedures as part of change control and perform periodic review.
• Assist in all commissioning, qualification and validation activities as necessary.
• Participate as a member of the emergency response team (ERT) when necessary.

Job Requirements:

• Min. Degree in Chemical Engineering
• No experience as training will be provided
• Able to work 12 hour shifts (2-2-3)

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Your role:

Do you want to design and build ESG & regulatory services using the latest technologies while making a positive impact to the planet? Are you confident at iteratively refining user requirements and removing any ambiguity? Do you like to be challenged and encouraged to learn and grow professionally?

We’re looking for software engineers to:

• Provide technology solutions that will solve business problems and strengthen our position as digital leaders in financial services.
• Design, plan, and deliver sustainable investing solutions using modern programming languages and tooling.
• Provide technical expertise and recommendations in assessing new software to support and enhance our existing applications.
• Conduct code reviews and test software as needed, along with participating in application architecture and design in an Agile environment.

Your team:

You’ll be working in the Save, Protect and Grow my Investments (SPGI) stream, as part of a global crew but you will be based in Singapore. You will be joining a team that prides itself on caring for its users and their experience, providing next generation ESG & regulatory solutions covering cross divisional, multiple portfolios and asset classes across international locations.

This is an experienced software engineering appointment, and as such you’ll play an important role in improvement of our applications architecture, development of tooling, pipelines and workflow, and reinforcement of coding quality.

Your expertise:

• Seasoned software engineer with extensive experience focused on building and testing complex applications.
• Expert level knowledge in backend technologies (including Java or Kotlin, SQL / NoSQL databases).
• Expertise in CI/CD pipelines, tooling, and deployment (e.g. Docker, Kubernetes and GitLab).
• Experience with big data technologies such as Apache Spark.
• Experience with Azure cloud services.
• Ability to design, plan and deliver solutions in a large-scale enterprise environment that adhere to security, compliance, reliability and operational standards.
• Ability to support other engineers, collaborate and develop your skills together with willingness to learn new technologies and skills to grow next generation of software engineers for the bank.
• Knowledge and experience with green software engineering principles and practices would be advantageous.

Your role:

• Work closely with business stakeholders to understand their requirements and provide expert guidance on leveraging T24 functionality to meet their needs.
• Collect and analyze requirements, and manage end-to-end operations related to T24 business functions.
• Engage in all phases of the project lifecycle, including requirements gathering, solution design, configuration, testing, and implementation of T24 modules.
• Configure T24 modules such as core banking, deposits, loans, payments, treasury, and other relevant modules based on business requirements.
• Good Knowledge in Temenos Payment Hub. Play a key role in the design and implementation of business and system functionalities across a multi-disciplinary team.
• Support users in preparation and deliver Business Requirements Documents (BRD). Prepare Functional Specification Documents (FSD), requirements scoping, sign-offs, planning, client interactions, prioritization, elicitation, review test cases and preparing training manual for user
• Offer solutions for product improvements and enhancements.

Your team:

• Work closely with business stakeholders to understand their requirements and provide expert guidance on leveraging T24 functionality to meet their needs.
• Collect and analyze requirements, and manage end-to-end operations related to T24 business functions.
• Engage in all phases of the project lifecycle, including requirements gathering, solution design, configuration, testing, and implementation of T24 modules.
• Configure T24 modules such as core banking, deposits, loans, payments, treasury, and other relevant modules based on business requirements.
• Good Knowledge in Temenos Payment Hub. Play a key role in the design and implementation of business and system functionalities across a multi-disciplinary team.
• Support users in preparation and deliver Business Requirements Documents (BRD). Prepare Functional Specification Documents (FSD), requirements scoping, sign-offs, planning, client interactions, prioritization, elicitation, review test cases and preparing training manual for user
• Offer solutions for product improvements and enhancements.

Your expertise:

• Extensive knowledge of Temenos T24 and TPH banking software, including experience in configuring and customizing T24/TPH modules to meet business requirements.
• For payments SME’s - Good knowledge in Payments Domain (Especially European payment flows and products SEPA, Target 2 etc.,)
• 5+ years of experience as a T24 and TPH Functional Consultant/Business Analyst, ideally within a banking or financial services environment, with a deep understanding of core banking processes and functionalities.
• Excellent analytical and problem-solving abilities with a talent for translating complex business requirements into effective T24 solutions.
• Strong communication and interpersonal skills, with the ability to convey technical concepts to non-technical stakeholders effectively.
• Should take full accountability of the deliverables and work with all the stakeholders (IT & Business) for a smooth implementation of the requirements
• Good collaboration with all the business and IT teams to ensure there is no ambiguity of requirements for implementation and support there after

Job Description

• Perform collection of payment for patients
• Conduct financial counselling for patients
• Perform admission, transfer and discharging procedures for patients
• Filing of patient records
• Obtain appointment for patients
• Replenishing inventory when stock is low
• Help in additional responsibilities as assigned by supervisors

Requirement

• Prior experience as PSA / Clinic Assistant

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities
1. Attend to patient’s enquiries and provide information.
2. Be the contact person for the doctors and patients.
3. Maintain confidentially of patient’s information.
4. Demonstrate good interpersonal skills with the public and staff.
5. Inform patients of the estimated waiting time or period of absence when the doctors are called away.
6. Responsible and responsive to patient’s feedback/complaints before referring to the Manager, SOC Executive or supervisor.

Requirement

• Min NITEC in Any Discipline
• No Need Experience
• Keen in Healthcare
• Able to commit 3-6 months at least

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Transport Pick Up: Jurong East, Boon Lay, CCK, Woodlands, Tampines, Sengkang, Bishan, Paya Lebar, Yishun

1. Develop Manufacturing / Operating Instructions and necessary Standard Operating Procedures.
2. Develop, maintain and troubleshoot the process control system recipe / models.
3. Carry out technical assessment for evaluation of processes
4. Investigate, report and troubleshoot findings on both quality and EHS related issues observed during manufacturing or during batch record review.
5. Develop, implement and monitor robust preventive measures for processing issues.
6. Play a pro-active role in ensure the site safety and quality standards are adhered to.
7. Proactively monitor, identify, develop and implement improvements in processes and equipment.
8. Communicate on a regular basis to the plant personnel on process updates.
9. Train the process techincians and fellow process engineers on the process and procedures as required.
10. Own one or more multiple equipment / GMP systems in production and present the system overview with evidence compliance to internal and external auditors.

Qualification

• Min. degree in Engineering, preferably in Chemical Engineering or Degree in Science with Major in Chemistry
• Preferably, 2 – 3 years experience in a relevant manufacturing environment (pharmaceutical and new product introduction).

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!
Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Job Purpose

Biosearch Technologies™ provides products and services for genomic analysis that support mission critical applications for global customers in agrigenomics and human healthcare. The portfolio offers integrated tools and technologies to accelerate sample preparation, amplification, cloning and expression, next generation sequencing (NGS), custom oligonucleotide synthesis, nucleic acid chemistry reagents, and oligo therapeutics. Biosearch Technologies is currently recruiting for a field service engineer II to join us in providing front-line technical support to our repertoire of genomics platform and consumables as described above.

With a focus on always putting customers first, our Field Service Engineer is expected to work closely with our regional customer base to ensure maximum equipment uptime, software optimal utilization, training and troubleshooting functions. 

Field Service Engineer is expected to be a role model and poise to mentor and develop junior service engineers on the day-to-day activities, coaching sessions and able to report and assign task to juniors and self and provide reports back to global service leads.

Key Responsibilities

• Build strong service support rapport with regional key account customers in APAC.
• Site Preparation; instrument Installations; training; troubleshooting, preventative maintenance as core task
• Facilitating service contract proposals and tracking as and when required.
• Function as an integral part of a wider global support team to offer “In Time zone 24/7” emergency service support call and troubleshooting assistance as and when assigned with urgent breakdown call with overnight travel either regionally or globally.    
• Train and support customer in the application of “SFDC sales force” CRM platform as a service case tool to record and track service cases
• Support the generation of training aids and technical documentations as required
• Provide timely and concise Pre/Post trip reports and SFDC updates to maintain proper customer CRM records
• Work closely with the commercial and customer service team to ensure prompt and responsive customer support in building strong customer allegiance for the LGC, D&G branding.
• After normal office hours on-call support assignments (global support rotation) as part of a global technical support framework.
• Involving in engineering project, product management request for technical feedback/support
• The individual will be responsible for instrument commissioning, training, test and repair of equipment, and preventative maintenance.
• Expected to mentor junior field service engineers in problem resolution.
• Seeks continuous improvement processes to optimize technical support to our customers in the region.
• This position is responsible to effectively communicate instrument status, issues, and customer complaints and needs to appropriate managers and internal resources.  Will be responsible to proactively take ownership and follow-through with generated issues or complaints reported from themselves, as assigned, or from junior service engineers.
• Responds with flexibility and collaboration to the needs of the business – both internally and externally – by addressing important corporate initiatives when requested by management.
• Ability to handle clients, distributors professionally during all interface and maintain a positive company images
• The motivation to learn and constantly improve processes and tools
• Adhere to company safety standards and promote safety culture throughout the company
• Any other ad-hoc projects and duties as required by the management

Temp Patient Service Associate (3 months Contract Extendable/Convertible) *Multiple locations*

Responsibilities:

• Provide excellent frontline customer service to the patients and family members

• Attend to general enquiries

• Scheduling of appointments for patients

• Handle payment and cashiering duties

• Any ad-hoc duties given by supervisor

Requirements:

• Min GCE N/O/A Levels

• Multiple locations available (West / North / Northeast / Central)

• Able to commit on short notice

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

• Manage daily customer email communications effectively
• Ensure 90% email resolution within timeframe
• Collaborate with teams for one-stop customer solutions
• Address customer feedback and resolve raised issues
• Support additional duties and assigned projects

Requirements:

• Minimum Diploma/Degree holder in any discipline with at least 3 years of experience in a Financial Institution and in a customer service role

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

The Reliability Engineering Automation team prides itself in keeping Visa systems up and secure, catering to the 24*7 needs of the business. The team uses AI to aggregate observational data (from monitoring systems output, job logs, syslog, etc.) and data from ticketing, incident, and event management system data to produce a virtuous circle of continuous insights yielding continuous improvements and fixes The Staff Software Engineer, a highly motivated senior experienced individual contributor, responsible for innovative planning, designing and developing effective solutions in accordance with industry standards on best web development practices. As part of the team, you will be required to own key modules, perform code and design AI architectural reviews, suggest best practices and implement design and development standards. The role is a senior consultant who has the passion to solve problems, factor old codes, learn and pick up new technologies like generative AI, chatops, LLM, Onprem models. Model QA. The role will also be required to lead implementations on key modules and mentor junior team members,

Responsibilities:

• Have the passion in developing and supporting the growth of the next generation software architectures and inspire innovation within the team
• Develop scalable real-time low-latency Artificial Intelligence processing solutions in an agile delivery method
• Lead and guide the team in AI design, code and implement new algorithms to solve complex problems
• Develop AIOPS solutions using available tools and technologies and assist the global team in problem resolution by hands-on participation.
• Engage technical workshops with cross-vertical Technology partners for cross-vertical integration in software development

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Work closely with team members (developers, product manager, customer support and partners) to develop, test and deliver high quality products
• Create detailed, comprehensive and well-structured test plans and test cases
• Prevent, report, analyze and track issues in an effective and efficient manner
• Root cause analysis of existing script failures or product issues, propose and drive enhancement for minimizing project issues or risks
• Design, develop and execute automation scripts or implement quality tools to continuously increase efficiency

Your role

Requirements gathering and documentation

• Engages with stakeholders to gather, understand, and document their business needs.
• Translates business and customer needs into detailed user stories and defines clear acceptance criteria including functional and non-functional needs.
• Maintains clear and comprehensive documentation that is easily understood by both business and technical teams.
• Ensures that user stories are understood by the development team and are actionable.

Requirements Analysis

• Analyzes and prioritizes requirements, ensuring they align with business objectives and are feasible within technical constraints.
• Identifies conflicts, dependencies, and impacts on existing systems or processes.

Requirements Validation and Verification

• Ensures that requirements are complete, consistent, and verifiable.
• Works with stakeholders to validate that the documented requirements meet the business’s needs.

Collaboration with Development Teams

• Works closely with the development team to ensure technical challenges are addressed and decisions are made with long-term scalability in mind.
• Engages in daily stand-ups, sprint planning, and retrospectives to guide the team toward successful product delivery.
• Provides timely feedback on product increments and acts as the decision-maker for backlog priorities.

Stakeholder Management

• Balances stakeholder interests and manages expectations regarding timelines, features, and technical limitations.
• Communicates technical progress, challenges, and trade-offs to non-technical stakeholders in a way they can understand.

Technical Debt and Quality

• Prioritizes technical debt alongside feature development to ensure long-term system health and performance.
• Ensures that the product is built to meet not only functional requirements but also high standards of technical quality.

Your team

You'll be working in the Touchpoints area team in Singapore.

Your expertise

• Analytical and Critical Thinking
• Effective Communication
• Technical and Domain Knowledge
• Interpersonal and Negotiation Skills
• Detail-Oriented and Organized
• Modeling and Diagramming Proficiency
• Continuous Learning and Adaptability

Support the shift operation in all activities, ensuring that it is meets all environmental, health and safety regulations.

Support in ensuring that all operation and maintenance activities are in compliance to the safety procedures for Lock out/Tag out, energy control procedures, line breaking activities, confine space entry, work at height, hot and cold work permitting.

Ensure that the shop floor is in a constant state of safety and quality regulatory compliance and inspection ready

Perform all production, pre MI and post MI activities to ensure manufacturing attainment is achieved, assist the STS in the deployment of resources based on criticality and priority.

Assign operation task according to Manufacturing Standard Work (MSW) and Operation Standard Work (OSW)

Participate in all troubleshooting activities in processing issues, deviations and coordinating with other functions when require immediate and preventive actions.

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)