Working hours: 4hrs per day & 6 days per week

Location: Orchard

- Clear Table

- Serve Foods

- Crowd Control

*Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

*

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities
1. Attend to patient’s enquiries and provide information.
2. Be the contact person for the doctors and patients.
3. Maintain confidentially of patient’s information.
4. Demonstrate good interpersonal skills with the public and staff.
5. Inform patients of the estimated waiting time or period of absence when the doctors are called away.
6. Responsible and responsive to patient’s feedback/complaints before referring to the Manager, SOC Executive or supervisor.

Requirement

• Min NITEC in Any Discipline
• No Need Experience
• Keen in Healthcare
• Able to commit 3-6 months at least

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

We’re searching for Software Engineer (C#, .NET) to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

1. Design and Development:
   1. Lead the design, development, and deployment of high-quality applications, ensuring stability, reliability, and scalability.
   2. Derive application frameworks based on project requirements and industry best practices.
   3. Adopt AGILE methodology towards continuous enhancements to applications with reference to operation requirements and feedback.
   4. Enable integrations between applications, not limited to Active Directory, SAML, and O-Auth authentication methodologies, and utilizing WinForms and RESTful APIs.
2. Code Quality and Reviews
   1. Ensure applications and source codes comply to IM8 and OWASP standards.
   2. Establish governance for source code management, sharing and security.
   3. Provide consultancy and guidance to junior application developers to ensure on-time, and quality delivery of tasks.
   4. Emphasis on data security, including Data-in-Transit and Data-In-Storage.
   5. Collaborate with auditors on code reviews, code remediations, deployment strategies, and documentation.
3. Project Management
   1. Engage with cross-functional teams to gather requirements and define project scope.
   2. Lead the application team in prioritizing tasks across multiple concurrent projects.
   3. Monitor project progress, manage timelines, and ensure milestones are met.
   4. Coordinate with stakeholders to ensure project alignment with business objectives.
   5. Develop and maintain project documentation, including project plans, status reports, and risk assessments.
4. Troubleshooting and Maintenance
   1. Adopt a systematic approach to troubleshooting, debugging, and resolving application and code issues.
   2. Monitor application performance and implement improvements as needed.
   3. Ensure timely resolution of issues to minimize downtime and impact on users.
   4. Conduct regular maintenance and updates to ensure applications remain secure and up-to-date.
   5. Create and maintain documentation for troubleshooting procedures and known issues.
5. Data Analytics
   1. Implement data analytics strategies to drive insights and informed decision-making.
   2. Analyze application/log data to identify trends, patterns, and areas for improvement.
   3. Develop dashboards and reports to visualize key metrics and performance indicators.
   4. Utilize data analytics to enhance user experience and application functionality.
   5. Stay current with emerging data analytics tools and technologies to continuously improve data-driven decision-making.

Responsibilities:

Technical Support

• Provide day-to-day technical guidance and support to the 3rd party manufacturer, addressing any mechanical engineering-related issues that may arise during production.

Quality Operation

• Collaborate with the manufacturer to establish and maintain strict quality control standards, ensuring the consistency and reliability of our products.

Process Optimization

• Identify opportunities for process improvements and efficiency enhancements within the manufacturing workflow.

Problem Solving

• Analyze and resolve mechanical engineering challenges, preventing or minimizing production delays and defects.

Product Improvement

• Work closely with the design and development teams to implement design changes and improvements that enhance product quality and manufacturability.

Investment audit & asset management support

• Coordinate investment audit in close collaboration with other functions and conduct periodic physical asset inspection. Support annual inventory check if needed.

Requirements:

• Bachelor's degree in Mechanical / Electrical Engineer or a related field, Master's Degree of Mechanical Engineering is plus
• Min. 5 years in EMS (Electronic device assembly) with excellent understanding of overall supply chain, manufacturing technology, process set-up, process validation and SOP support.
• Open to travel once a week to nearby country (Can be a day trip or overnight trip)
• Prior experience in SMALL DEVICES such as earpods/ smart watch/ from electronic devices ( wearable electronic devices )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

JOB RESPONSBILITIES:

• Provide technical support for manufacturing operations
• Conduct process validation
• Perform maintenance, troubleshooting and calibration on Machines / Equipment
• Liaise with supplier on all technical purchases
• Co-ordinate with supervisor / leader on production schedule / audit / stock take etc.
• Any other tasks assigned by superior by time to time.

JOB REQUIREMENTS:

• Diploma in Electrical / Mechanical Engineering or related discipline (Must if they do not have relevant work experience)
• Rotating Shiftwork (Day & Night) - Monthly Rotation
• Work in cleanroom environment - Required to wear cleanroom uniform

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

JOB RESPONSBILITIES:

• Provide technical support for manufacturing operations
• Conduct process validation
• Perform maintenance, troubleshooting and calibration on Machines / Equipment
• Liaise with supplier on all technical purchases
• Co-ordinate with supervisor / leader on production schedule / audit / stock take etc.
• Any other tasks assigned by superior by time to time.

JOB REQUIREMENTS:

• Diploma in Electrical / Mechanical Engineering or related discipline (Must if they do not have relevant work experience)
• Rotating Shiftwork (Day & Night) - Monthly Rotation
• Work in cleanroom environment - Required to wear cleanroom uniform

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

Technical Support

• Provide day-to-day technical guidance and support to the 3rd party manufacturer, addressing any mechanical engineering-related issues that may arise during production.

Quality Operation

• Collaborate with the manufacturer to establish and maintain strict quality control standards, ensuring the consistency and reliability of our products.

Process Optimization

• Identify opportunities for process improvements and efficiency enhancements within the manufacturing workflow.

Problem Solving

• Analyze and resolve mechanical engineering challenges, preventing or minimizing production delays and defects.

Product Improvement

• Work closely with the design and development teams to implement design changes and improvements that enhance product quality and manufacturability.

Investment audit & asset management support

• Coordinate investment audit in close collaboration with other functions and conduct periodic physical asset inspection. Support annual inventory check if needed.

Requirements:

• Bachelor's degree in Mechanical / Electrical Engineer or a related field, Master's Degree of Mechanical Engineering is plus
• Min. 5 years in EMS (Electronic device assembly) with excellent understanding of overall supply chain, manufacturing technology, process set-up, process validation and SOP support.
• Open to travel once a week to nearby country (Can be a day trip or overnight trip)
• Prior experience in SMALL DEVICES such as earpods/ smart watch/ from electronic devices ( wearable electronic devices )
• R&D and Manufacturing Production Supervision Experience

All qualified applicants, please send in your resume NOW to:
Whatsapp: https://wa.me/+6597430026
Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

JOB SCOPE

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Ad-hoc duties assigned by manager.

Requirements:

• Degree in any discipline with 3 years of relevant experience.
• Logistics knowledge and understanding import/export preferred.
• Proficiency in SAP will be an advantage

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

We are seeking a highly motivated and talented individual to join our team as an End User Computing (EUC) and Information Technology (IT) Service Management Engineer. This role will involve assisting the Head of EUC on all IT EUC activities and facilities, to ensure users can effectively and productively use established and / or new innovative collaboration technologies, maintain good user experience, including AI/ML, office automation tools, desktop, and mobility technologies.

The ideal officer will have practical knowledge and experience of EUC, working experience in IT Infrastructure Library (ITIL) processes implementation, proficiency in ServiceNow workflows and dashboards, and preferably experience with identity management integration. You will assist the Head of EUC to manage vendors, optimize processes and target high impact / severity issues for resolution and follow ups. You will also contribute to driving simplification and optimization of IT Service Management processes, including adoption of AI/ML and automation solutions to improve key areas related to EUC and ITSM. You must be passionate about technology and embrace changes. You must be a good communicator being comfortable to communicate effectively to all levels and types of employees.

[What you will be working on]

•                 IT Service Desk Management: Manage the IT service desk team, ensuring efficient and effective handling of user inquiries, incident resolution, and service request fulfilment, while maintaining high levels of customer satisfaction.

•                 IT Service Management (ITSM): Assist in the adoption and adherence to ITIL/ITSM best practices and standards, identifying opportunities for simplifying and optimizing processes and driving implementations to streamline processes and improve efficiency and visibility.

•                 Assist in the drive for adoption of innovative AI/ML and automation solutions to improve work processes and productivity of the team and colleagues in the organisation.

•                 Manage selection, deployment, and management of end-user computing devices, such as desktops, laptops, mobile devices, and peripherals, ensuring optimal performance, security, and user experience.

•                 Support modernisation of the workplace environment to increase productivity & efficiency and support in the digital transformation journey

•                 IT Governance and Compliance: Ensure ITSM and EUC practices comply with IM8 and CSA, security standards, and internal policies, taking appropriate measures to mitigate risks and ensure data protection.

•                 Manage all IT assets and configurations of the infrastructure and services to ensure that they are all accounted for, which will facilitate effective and efficient change management and problem management activities.

•                 Ensure incidents and requests are met and delivered within SLAs

•                 Perform root cause analyses to eliminate underlying problems of high impact incidents and/or prevent recurrence of incidents.

[What we are looking for]

·        Bachelor’s degree in IT, Computer Science, or related field.

·        Minimum of 2 years of working experience in EUC support.

·        Minimum of 2 years of working experience as a practitioner in the following ITIL processes.

a)      Change Management

b)     Asset Management

c)      Service Level Management

d)     Incident Management

e)     Problem Management

f)       Request Fulfilment

·        Proficiency in using and designing ServiceNow workflows and dashboards.

·        Practical experiences in managing system integrators / contractors / partners

·        Good understanding of end-user computing technologies (Windows, Active Directory, Azure AD, O365, VDI), including desktops, notebooks, mobile devices, and productivity software.

·        Experience in managing collaboration tools (Office 365, Video Conferencing, Telephony) for the employees.

·        Willing to embrace changes and new technologies.

·        Strong analytical and problem-solving skills.

·        Excellent communication and interpersonal skills.

·        Ability to work effectively in a team environment and collaborate with cross-functional teams.

·        Experience in handling and supporting senior management users (including Management Committee members) and internal senior managers is a plus

·        Experience with public service sector or GLC and possesses ITIL / PMP Certification is a plus

·        Microsoft Certified: Modern Desktop Administrator Associate or equivalent certification is a plus.

·        ServiceNow Certified System Administrator (CSA) certification is a plus.

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.
  

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Location: Chai Chee

Salary: Up to $3,800 per month

Contract Duration: 3 months

Start Date: Immediate / Short Notice

Key Responsibilities:

-Process customer orders efficiently and accurately.

-Provide excellent customer service and support.

-Maintain accurate records and documentation.

-Collaborate with team members to ensure smooth operations.

Requirements:

-Min. Diploma/ Degree

-ability to start on short notice.

-Proficient in using office systems and software Navision and Falkor / SAP

If interested, please email your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]

Responsibilities:

• Responsible for planning and implementing the execution of preventive and corrective programs within schedule in compliance to regulatory standards and requirements.
• Perform troubleshooting/ faut diagnosis/ failure analysis to determine cause of failure for equipment.
• Development of Standard Operating procedures (SOP) and Work Instructions (WI) to technicians to develop their competence.
• Develop and perform Risk Assessments to evaluate mitigation measures for all maintenance activities.
• Establish and maintain proper document system to achieve all jobs internally for sharing and audit purposes.
• Assist in identification, planning and reviewing of necessary training needs for mentoring and coaching of maintenance staffs.
• Preparation and write maintenance and spares consumption report.
• Perform other duties as instructed by Management.

Requirements:

• Degree in Engineering or related discipline
• 2–3 years of relevant work experience
• Ability to relate work with different stakeholders
• Proficiency in Excel, Words and Powerpoint
• Able to think and work independently and as a team member in a challenging environment

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

JOB RESPONSBILITIES:

• Provide technical support for manufacturing operations
• Conduct process validation
• Perform maintenance, troubleshooting and calibration on Machines / Equipment
• Liaise with supplier on all technical purchases
• Co-ordinate with supervisor / leader on production schedule / audit / stock take etc.
• Any other tasks assigned by superior by time to time.

JOB REQUIREMENTS:

• Diploma in Electrical / Mechanical Engineering or related discipline (Must if they do not have relevant work experience)
• Rotating Shiftwork (Day & Night) - Monthly Rotation
• Work in cleanroom environment - Required to wear cleanroom uniform

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

JOB RESPONSBILITIES:

• Provide technical support for manufacturing operations
• Conduct process validation
• Perform maintenance, troubleshooting and calibration on Machines / Equipment
• Liaise with supplier on all technical purchases
• Co-ordinate with supervisor / leader on production schedule / audit / stock take etc.
• Any other tasks assigned by superior by time to time.

JOB REQUIREMENTS:

• Diploma in Electrical / Mechanical Engineering or related discipline (Must if they do not have relevant work experience)
• Rotating Shiftwork (Day & Night) - Monthly Rotation
• Work in cleanroom environment - Required to wear cleanroom uniform

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

JOB RESPONSBILITIES:

• Provide technical support for manufacturing operations
• Conduct process validation
• Perform maintenance, troubleshooting and calibration on Machines / Equipment
• Liaise with supplier on all technical purchases
• Co-ordinate with supervisor / leader on production schedule / audit / stock take etc.
• Any other tasks assigned by superior by time to time.

JOB REQUIREMENTS:

• Diploma in Electrical / Mechanical Engineering or related discipline (Must if they do not have relevant work experience)
• Rotating Shiftwork (Day & Night) - Monthly Rotation
• Work in cleanroom environment - Required to wear cleanroom uniform

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Scope:

* Assist in registration of patients

* Booking of appointments

* Assisting in guiding patients to change / directing them to correct rooms

* Assisting nurses and radiographers when required

Email: [email protected]

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No need experience , Training Provided
• Able to commit 2 rotating shift , 5 days including weekend ( Paid Shift Allowance )

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Manage complete order to cash process.
• Process customer orders using SAP system.
• Support sales for designated countries effectively.
• Coordinate shipping documentation preparation for customers.
• Resolve customer complaints and sample requests.

Requirements:

• Minimum 3-5 years of relevant working expeirence.
• Proficient in SAP and MS Office.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

As a Syscon Engineer , you will be responsible for the implementing of large-scale IT/ Engineering projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements. 

What will you do? 

Fault management

• To monitor any fault alarm generated from the Network Management System (NMS);
• To identify the nature and type of the network failures whenever a fault alarm is generated or a fault is reported, and to execute the appropriate corrective actions to ensure minimum disruption to the network;
• To seek approval from the user’s representative on the remedial actions should such actions entail disruption to the network or the allocation of resources;
• To report the fault to the Maintenance Agency (MA) when the fault cannot be resolved at the NOC level;
• To liaise with the MA directly to isolate or rectify the fault reported; 
• To provide interim update of a fault via SMS or phone to the user until the fault is closed;
• To document the number and types of faults occurred and the process and action taken to resolve the problem;
• To perform daily checks with the aid of NMS to ensure all sub-systems are in proper physical and working condition;
• To backup data of the NMS and to restore it when necessary.
• To carry out the MA’s recommended periodic preventive maintenance of the sub-systems and its equipment at all sites to ensure network functionality and the equipment are in working order;
• To perform periodic testing of the main and backup switching equipment to ensure all sub-systems are functioning properly.

Configuration Management

• To maintain an up-to-date physical and logical configuration of the sub-systems with proper and accurate documentation;
• To maintain and manage the numbering plan for all system end-user terminals;
• To perform network reconfiguration for operational role changes that does not involve additional hardware or swapping of equipment boards upon instruction from the user;
• To perform network and new services configuration;
• To track and report to the user any unauthorised equipment, hardware, applications, relocation, etc. regarding the overall configuration of the system.

Administration Management

• To receive calls from end-users on all aspects of the system such as fault reporting, network consultation, etc.;
• To keep end-users informed of such events like network failure, network maintenance, network testing, password changing, etc. so that end-users are given adequate notice in advance to prepare themselves;
• To issue Repair Report Forms (RRF) and/or Anomaly and Improvement Forms to MA for its further actions;
• To be responsible for the proper maintenance and documentation of all the maintenance and operating manuals;
• To activate the user’s representative after office hours should there be any anomalies in the sub-systems that require their intervention or advice or if such anomalies result in adverse operational impact;
• To liaise with building owners for access;
• To provide shift report on all related incidents that happen during the shift;
• To provide monthly updates of the sub-systems status to the user and ad-hoc reports when so requested by the user;
• To maintain the stock inventory management system to track all equipment movement in/out of NOC located in the main site.
• Performance Management
• To collect and compile network statistics periodically, and to analyse the statistics collected. The network performance results together with recommended solution to improve network performance, if required, are to be provided to the user;
• To track the performance in terms of the Reliability, Availability and Maintainability (RAM) of the various sub-systems with MA. Such task includes tracking the response time and turnaround time of the MA upon activated;
• To recommend to the user necessary actions to be taken to enhance the performance of the sub-systems;
• To assess and decide on the need to fine-tune the sub-systems based on the performance results submitted and recommend technical solutions to the user.

Security Management

• To ensure that all components of the sub-systems located at NOC (NMTs, equipment of all sub-systems, equipment rooms, etc.) are physically secured according to the security guidelines set out by the user;
• To monitor the sub-systems against any unauthorised network access and to track down for such unauthorised access to the network.
• To perform periodical change in password access control to the sub-systems according to the IT security requirement;
• To desensitise system terminal equipment;
• To reload terminal software;
• To monitor the overall security of the system and to report any possible breach to the user;
• To recommend to the user the necessary actions to be taken against any unauthorised network access;
• To assist the user in safeguarding and restricting access to all the security related information;
• To plan and recommend to the user the periodical change in password access control for the sub-systems;
• To assist the user in system security keys renewal;
• To assist user in tracking the loss of system user terminals.

Project Support

• To assist the user in project planning and to provide network operations advices to the user’s project team; 
• To assist the user in conducting verification tests/trials during project run-in phase;
• To perform network and new services configuration; 
• Put to service new system user terminals.

Consultancy Services

• To provide consultancy services in technical and tactical operations of the sub-system;
• Study and analyse in detail the sub-systems on the business continuity planning;
• Support the user in the ad-hoc studies on the network capacity and capabilities.

General Support Management

• To advise and support the user in the planning and execution of special operations that involves allocation, configuration and deployment of system resources.
• To formulate network recovery procedures in response to all possible failure scenarios for approval by the user. Such failure scenarios include example like network degradation on fallback modes and the total failure of the main NOC site which necessitates the need to relocate operations to the alternate site. The network recovery procedures when approved by the user shall be constantly improved, updated and re-approved through the conduct of periodical exercises and validations;
• To assist the user in carrying out retrieval of logs;
• Support the user on site and monitor the network performances during major events;
• To assist the user to report any missing system end-user terminal (reported by end-user) to the user to terminate the service and to submit a report.

User Equipment (UE) Management

• To confirm failures or faults in the reported equipment;
• To ensure that all relevant data in the equipment are removed and perform software and content management if it is not done adequately;
• To save equipment configuration and settings especially for faulty equipment;
• To secure delete or remove configuration and data within the faulty equipment;
• To clone equipment configuration from one equipment to another;
• To update or restore firmware and software in the equipment physically;
• To perform remote wipe of confirmed faulty equipment;
• To consolidate repaired UE and provide updated software or apply patches before returning to user.

Application Management

• To provide Level 1 software support and basic application trouble shooting, consisting of:
• Version update
• Reinstallation
• Cache clearing
• User Frequent Asked Questions (FAQ)
• User registration check
• Hardware requirement check
• To provide Level 1 backend infrastructure support, consisting of:
• Server status check
• Connectivity check
• To escalate to application vendors for Level 2 support.

​​​To provide exceptional customer service to both internal / external customers and to achieve department’s objectives for timely freight booking, shipment pick up and related monitoring/coordination.

1. Answer all incoming calls promptly and politely.
2. Handle all air export shipment bookings via different channels of communication.
3. Attend to customers’ enquiries and provide quotes for freight charges via email wherever necessary.
4. Ensure all data (required by OPA/Air Lateral) are entered into ETMS timely and accurately.
5. Ensure that all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives, as required.
6. Provide flight details promptly and give timely feedback to customers on freight status.
7. Obtain rates approval from customer & raise F2F / BCR before shipment departs.
8. Monitor shipment uplift and transit(s) to ensure timely arrival /delivery to consignee as well as highlight delay / offloading to shippers and destination offices whenever occurs by using Workboard.
9. Ensure timely creation & updates for specific customers’ SOPs.
10. Good understanding of customers’ profiles and handling requirements to ensure 100% compliance, 100% customer satisfaction all the time.
11. Respond to customer complaints and enquiries promptly (sense of urgency) and provide possible suggestions / solutions or assist with recovery actions whenever possible.
12. Build good business rapport with both external and internal customers.
13. Prepare and submit reports timely whenever required.
14. Take on additional tasks delegated by Department Supervisor/ Manager.

• Design and calculations of mechanical engineering works e.g. ACMV, Fire protection systems, plumbing and sanitary

• Conducting technical feasibility study, life cycle study and planning for building engineering.

• Preparation of study reports, design reports, technical notes and public consultation papers.

• Preparation of tender documents and technical specifications.

• Evaluation of tenders and preparation of tender assessment reports.

• Provide support in project management and contract administration for building engineering contracts.

Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Who You'll Work With

We are experiencing tremendous growth and have an immediate need for a self-motivated Pre-Sales Network Systems Engineer to provide pre-sales technical support for our customers and prospects in Singapore.

The Systems Engineer is a critical component of the Arista Sales team. The main responsibility of the Systems Engineer is acting as a trusted advisor to our customers and prospects to identify opportunities, gather requirements and design creative solutions.

Responsibilities:

• You will partner with the Arista Account Managers to understand customer pain points and conduct white board network architectural reviews in addition to conducting Arista product presentations of Arista’s Open Networking Data Center and Cognitive Campus (including Wifi) networking solutions, CloudVision (Network Automation), Security (Network Detection), Endpoint Security and Real-time Fabric Monitoring solutions.
• You will architect, design and propose Arista Data Center & Campus network solutions using leaf-spine architectures (VXLAN, EVPN) and network overlays to capture additional sales.
• Perform hands-on tests to validate customer proof-of-concept setups, Data Center and/or Campus network designs, and network deployments using new products and features.
• Put together design guidelines and recommend improvements to customers for the networks they supported.
• Partner with Sales Team to respond to RFP/RFQs.
• Provide feedback to Product Management and Engineering.
• Represent Arista at SDN and Open Networking industry events and conferences.
• Keep up-to-date on competitive solutions, products, and services.
• Author white papers on technology and products.

JOB RESPONSBILITIES:

• Provide technical support for manufacturing operations
• Conduct process validation
• Perform maintenance, troubleshooting and calibration on Machines / Equipment
• Liaise with supplier on all technical purchases
• Co-ordinate with supervisor / leader on production schedule / audit / stock take etc.
• Any other tasks assigned by superior by time to time.

JOB REQUIREMENTS:

• Diploma in Electrical / Mechanical Engineering or related discipline (Must if they do not have relevant work experience)
• Rotating Shiftwork (Day & Night) - Monthly Rotation
• Work in cleanroom environment - Required to wear cleanroom uniform

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599