• Bachelors degree in computer science, Information Technology, or related field.
• 5-8 years of experience in Network Engineering Architecture.
• Professional certifications such as CCNP, CCIE, JNCIP, JNCIE, or equivalent are highly desirable.
• Extensive experience in network engineering, including hands-on experience with high-level troubleshooting and network architecture design.
• In-depth understanding of networking protocols (e.g., BGP, OSPF, EIGRP, MPLS) and network security practices.
• Proficiency with network diagnostic, monitoring, and analysis tools.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently as well as part of a team.

EA Number: 11C4879

We're seeking a Pre-Sales Engineer who can expertly translate complex technical solutions into compelling business value for stakeholders at all levels.

The Mission (Should You Choose to Accept It):

As a Pre-Sales Engineer, you'll be the technical storyteller who demonstrates how the AI-driven vulnerability assessment and penetration testing solutions outsmart tomorrow's security challenges. Think of yourself as part ethical hacker, part solution architect, and part trusted advisor.

What You'll Actually Do:

• Orchestrate proof-of-concept demonstrations that make security executives lean forward in their chairs
• Transform complex technical capabilities into compelling business solutions
• Lead technical deep-dives that showcase our AI-powered VAPT platform
• Partner with customers to architect solutions that defend their digital assets
• Influence product technical roadmap by being the voice of the customer

You'll Love This Role If...

• You get excited about finding security vulnerabilities (ethically, of course)
• You can explain complex technical concepts to both CISOs and sys admins
• You believe AI is gonna change cybersecurity
• You enjoy the thrill of the closing a technical sale
• You're energised by live demos (even when things don't go as planned)

Experience required:

• 2 to 3+ years of hands-on technical experience in cybersecurity
• Battle-tested experience in penetration testing or red team operations
• Track record of technical sales success in enterprise environments
• Security certifications like CISSP, CWASP, OSCP or equivalent
• Bachelor's degree in Computer Science or related field

About the client:

They're not just another security company. We're pioneering the fusion of AI and security validation, helping organizations stay ahead of evolving threats. Here, your expertise won't just solve today's security challenges – it will shape tomorrow's security solutions.

To find out more about this opportunity, please contact Jerry Qiu at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies | EA Licence : 11C3793 | Jerry Qiu | Registration No: R1219180

Job Description

We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).

Collaborate with cross-functional teams to identify and resolve production issues.

Perform root cause analysis and provide solutions to prevent future issues.

Create and maintain documentation related to production issues and resolutions via JIRA.

Implement and maintain processes and procedures to improve production support.

Provide daily, weekly, and monthly reports on system performance and issue status.

Ensure proper deployment and release of software updates & infrastructure patches/upgrades.

Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.

Deployments during silent hours.

Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

Bachelor’s degree in Computer Science or related field.

2–4 years of experience in Production Support or related role.

Strong technical skills in Java, SQL, UNIX, and scripting languages.

Ability to troubleshoot and resolve complex production issues efficiently.

Excellent problem-solving and analytical skills.

Effective communication skills to collaborate with cross-functional teams effectively.

Willingness to participate in on-call rotation.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of Department and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma in Business Administration.
• Two years of relevant working experience in a private education institution.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Summary

Responsible for designing, developing, and maintaining automated systems to enhance production efficiency and accuracy. Strong analytical and problem-solving skills are essential.

Responsibilities

• Design, develop, and implement automated systems to improve production efficiency and accuracy.
• Work closely with cross-functional teams to identify automation opportunities in manufacturing and assembly processes.
• Program and maintain PLCs, robots, and other automated equipment.
• Develop user-friendly interfaces and dashboards for monitoring and controlling automated systems.
• Conduct troubleshooting, debugging, and performance tuning for automated equipment.
• Stay updated on advancements in automation technology to recommend and implement innovative solutions.

Requirements

• Recognized degree in Mechanical Engineering, Electrical Engineering, or Automation Engineering.
• At least 5 years of experience in industrial automation, including hands-on experience with PLCs, robotics, and sensors.
• Proficiency in programming languages such as Python, C++, or ladder logic for PLCs.
• Knowledge of Industry 4.0 principles and IoT integration.
• Strong analytical and problem-solving skills.

Summary

Responsible for designing and implementing test hardware and software to validate product functionality, performance, and reliability. Strong problem-solving, organizational, and communication skills are crucial for success in this role.

Responsibilities

• Design, develop, and implement test hardware and software for validating product functionality, performance, and reliability.
• Create automated test systems and procedures to ensure consistent and repeatable test results.
• Develop, troubleshoot, and maintain test fixtures, equipment, and associated software for in-house and production testing.
• Collaborate with design and manufacturing teams to identify and address test-related issues.
• Analyze test data to identify trends, troubleshoot issues, and recommend improvements to product design or test processes.
• Document test plans, procedures, results, and maintenance requirements.
• Ensure test systems comply with industry standards and safety regulations.
• Continuously improve test processes and tools to reduce testing time and increase reliability.

Requirements

• Bachelor’s degree in Electrical Engineering, Electronics Engineering, or a related field from a recognized institution.
• Minimum of 5 years of experience in developing test hardware and software, preferably for complex electromechanical systems.
• Strong proficiency in programming languages such as Python, LabVIEW, MATLAB, or C/C++.
• Knowledge of hardware design and schematic interpretation to develop custom test fixtures.
• Experience with data acquisition systems, signal processing, and instrumentation.
• Familiarity with communication protocols (e.g., I2C, SPI, UART, Ethernet) and interfaces (e.g., GPIB, USB).
• Ability to integrate sensors, actuators, and control systems into test setups.
• Experience in using software tools for simulation, debugging, and automation.
• Ability to analyze complex technical problems and develop innovative solutions.
• Strong troubleshooting skills for both hardware and software in testing environments.

Responsibilities:

• Agree to detailed programmes of work - time chart and representation on site plans
• Check that all necessary drawings and instructions have been given to contractors and authorisations obtained, in accordance with the agreed programme
• Check that materials are ordered in good time and permits OK.
• Check that all construction work is carried out in a safe manner, and that the site is kept secure
• See that requirements of specifications in regard to materials and workmanship are complied with by contractors. This includes sample tests of material and workmanship.
• Watch for faulty workmanship and material incorporated in the works and to issue instructions for rectifications
• Check line and level and layout of structure during erection and that intentions of contract drawings are adhered to
• Check structural slab beam and column sizes and reinforcements placed and that intent of design details are followed
• Keep a record of all measurements and tests and to bring plans into conformity with the work actually executed
• Issue such further instructions and clarifications of details as and when required; and to inform Architect for issuance of Architect's Instruction or Architect's clarification.

Requirements:

• At least 4 to 6 years or more relevant experience
• A recognised university degree in Civil Engineering

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

We adopt an Agile development approach and work towards adopting tech best practices and cutting edge tools.

We are seeking a highly motivated individuals skilled in DevOps to join us for some exciting projects.

You’ll work with a multidisciplinary team of designers, developers and business experts to create solutions that exist in both digital and physical realms.

As we launch new products, your role will be to ensure that the future of public service is not just functional, but delightful to use.

Rather than work on commercial ventures commonly found in the startup scene, we're here to improve how we live as a society through what we can offer as a government.

Technology Solutions Office is looking for DevOps Engineer

Internal Code: A25024

What will you do?

• Manage the development of the internal engineering productivity tools and environments.
• Providing DevOps architecture implementation and operational support
• Architecture and planning for cloud deployments (Private and Public cloud);
• Be an innovative and hands-on DevOps engineer capable of looking at both the technology and strategy around the platform.
• Future-proofing the technical environments and ensuring extremely high levels of automation, availability, scalability and resilience.
• Manage the development of the internal engineering productivity tools and environments.
• Manage processes, automation, best practices, documentation.
• Development and operation of continuous integration and deployment pipelines.
• Monitoring automation to effectively detect/predict/prevent issues in the environment and code base.
• Ability to conduct research into software issues and products as required
• Working with the latest tools and techniques
• Hands-on coding and mentoring, usually in a pair programming environment
• Working in highly collaborative teams and building quality environments.
• Ability to effectively prioritize and execute tasks in a high-pressure, fast paced, global environment
• Knowledge in lots of different open source technologies and configurations. 

What are we looking for?

• Degree or Diploma in Computer Science/Engineering, Information Technology,
• Communications or other related disciplines.
• Strong knowledge and experience in Devops automation, containerisation and orchestration using tools like Kubernetes, Terraform, Ansible and Docker
• Strong scripting skills e.g. Python, Bash, JavaScript
• Cloud computing deployment and management experience – AWS, Azure
• Understand/practice Agile projects
• Strong understanding of networking
• Experience in Infrastructure as Code (IaC)

Preferred:

• Experience with highly scalable distributed systems
• Breadth of knowledge - OS, networking, distributed computing, cloud computing

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

JOB RESPONSIBILITIES

• Perform basic drafting

• Prepare design drawings / calculations / schematic diagrams for;

Mechanical ventilation system

Fire protection system

• Perform prescriptive based submissions to Fire Safety Department (FSD)

• Attend meetings with clients, consultants, inspectors and authorities

REQUIREMENTS

• Basic numerical and communication skills (written and verbal)

• Able to work in teams

• Attention to detail and iterations

• Candidate is expected to be autonomous under supervision and guidance

• Basic familiarity with Fire Code 2018, local code of practices and standards

• Preferred 2 years of experience in M&E consultancy firm

• Fresh graduates also welcome to apply

ACADEMIC QUALIFICATIONS

• Minimum B.Eng. (Mechanical) from a recognised institution.

Cozy cafe in heart of CBD offering affordable comfort food and specialty coffee to working professionals in the area.

We are an enthusiastic team looking for a new member who can engage customers and build relationships with them. We are all-rounders who manage operations of the cafe and our duties include:

• provide friendly customer service - engaging customers, taking orders, cashiering, serving food and beverages, etc.
• maintain overall cleanliness of cafe (sweeping, mopping, disposing rubbish, clearing and wiping tables, washing, etc.)
• preparing beverages - including specialty coffee with latte art
• assist manager in preparing food (when necessary)

We prefer individuals with some working experience. If you have experience as a barista, F&B service crew or kitchen help we would definitely want to meet you.

Cafe is open on weekdays only and part timers' working hours are 2-3 days per week between 8am-5pm. However, hours are flexible depending on business' and your needs.

Applicants must be able to work for at least 6 months.

Tittle: Marine Service Engineer

Office location : Boon Lay
Working Location: On board ship

Working days : 5 days (Mon- Friday)

Working hours : 8am - 5pm

Salary : $2,000-$2,800 basic + OT + Allowances (Gross Salary $3,000 - $4,000)

Job Description

• Conduct periodic inspections, repair, service and maintenance of marine equipment to ensure reliable
  operation.
• Collaborate with clients and superintendents to deliver quality services efficiently.
• Generate reports and present findings to relevant personnel.
• Provide remote troubleshooting support through emails, ensuring customer issues are resolved promptly to maintain high satisfaction levels.
  
  Requirements:
• Diploma in Engineering or equivalent (Electrical/Electronics/Mechanical/Mechatronics).

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Marine Senior Service Engineer

• Working Location: Boon Lay
• Working Days: Monday – Friday
• Working Hours: 8:30am - 5:15pm
• Salary range: SGD 3,700 to SGD 5,000 monthly, 13th month, SGD 250 transport allowance

Specific Responsibilities

• Standby support and 24/7 emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Location: Tuas (Company pick up available - West & North)

Salary: $3,000 - $4,000 + OT + AWS + Performance bonus

Working days: Monday - Friday

Working hours: 8:30am – 4.30pm

Job Description:

• Product delivery training to distributors and customer
• Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
• Carry out field services at site in local and ASEAN countries.
• Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
• Furnish Warranty claims and Quality report to drive quality improvement on our products.
• Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.

Requirements:

• Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
• Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram
• Possess valid Class 3 Driving License

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Office location : Boon Lay Way, Tradehub21
• Working Location: On board ship
• Working days : 5 days (Mon- Friday)
• Working hours : 8am - 5pm
• Salary : $2,000-$2,800 basic + OT + Allowances (Gross Salary $3,000 - $4,000)

Responsibilities:

• Conduct periodic inspections, repair, service and maintenance of marine equipment to ensure reliable
  operation.
• Collaborate with clients and superintendents to deliver quality services efficiently.
• Generate reports and present findings to relevant personnel.
• Provide remote troubleshooting support through emails, ensuring customer issues are resolved promptly to maintain high satisfaction levels.

Requirements:

• Diploma in Engineering or equivalent (Electrical/Electronics/Mechanical/Mechatronics).

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Tittle: Marine Service Engineer

Office location : Boon Lay
Working Location: On board ship

Working days : 5 days (Mon- Friday)

Working hours : 8am - 5pm

Salary : $2,000-$2,800 basic + OT + Allowances (Gross Salary $3,000 - $4,000)

Job Description

• Conduct periodic inspections, repair, service and maintenance of marine equipment to ensure reliable
  operation.
• Collaborate with clients and superintendents to deliver quality services efficiently.
• Generate reports and present findings to relevant personnel.
• Provide remote troubleshooting support through emails, ensuring customer issues are resolved promptly to maintain high satisfaction levels.
  
  Requirements:
• Diploma in Engineering or equivalent (Electrical/Electronics/Mechanical/Mechatronics).

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Configure semiconductor devices, troubleshoot issues, and document engineering advancements.
• Create procedures for machinery assembly, assessment, and testing.
• Work with engineering and software teams to enhance system architecture.
• Partner with multidisciplinary engineers to address system challenges.

Requirements

• Experience in setting up automated systems.
• Proficient in electro mechatronic systems.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Create and deploy software solutions for high-speed automation systems.
• Architect, program, test, troubleshoot, and verify software applications.
• Assess and define system performance metrics and requirements.
• Software support to field service teams, update and optimize software for equipment.

Requirements

• Expertise in C/C++ programming and multi-threaded Windows development with Visual C++.
• Strong knowledge of electronic components, motion control, and interfacing with inspection systems.
• Proficient in mathematical principles and algorithm development.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Configure semiconductor devices, troubleshoot issues, and document engineering advancements.
• Create procedures for machinery assembly, assessment, and testing.
• Work with engineering and software teams to enhance system architecture.
• Partner with multidisciplinary engineers to address system challenges.

Requirements

• Experience in setting up automated systems.
• Proficient in electro mechatronic systems.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Justine @ 9755 9161

Shortlisted candidates will be notified

Justine Lam Nyok Yuen

Reg No. R1218722

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Responsibilities

• Drive the overall execution of projects based on project requirements.
• Review mechanical and/or electrical system designs, specifications, calculations and other submittals.
• Oversee the project assessment phases.
• Ensure the mechanical and/or electrical systems designs and models developed are in accordance to project requirements.
• Lead the tendering processes and is responsible for the projects’ costs and budgets.
• Manage a team of engineers and ensures continuous performance improvement.
• May also be expected to perform the responsibilities of a Qualified Person in accordance with the Building Control Act.
• Required to work in office and at project sites.

Requirements

• A recognized Diploma or Degree in Mechanical Engineering or equivalent;
• At least 8 years of experience

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Create and deploy software solutions for high-speed automation systems.
• Architect, program, test, troubleshoot, and verify software applications.
• Assess and define system performance metrics and requirements.
• Software support to field service teams, update and optimize software for equipment.

Requirements

• Expertise in C/C++ programming and multi-threaded Windows development with Visual C++.
• Strong knowledge of electronic components, motion control, and interfacing with inspection systems.
• Proficient in mathematical principles and algorithm development.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Justine @ 9755 9161

Shortlisted candidates will be notified

Justine Lam Nyok Yuen

Reg No. R1218722

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Summary

Focuses on optimizing production processes by analyzing workflows, performing time studies, and enhancing manufacturing efficiency.

Responsibilities

• Perform process flow analysis to identify areas for improvement in line balancing, cycle time, and manufacturing cycle efficiency.
• Develop and implement strategies to optimize production layouts, capacity plans and improve resource utilization.
• Develop workflow and accident prevention measures to maintain efficient and safe utilization of plant facilities
• Analyze time studies and production metrics to enhance productivity and reduce waste.
• Collaborate with cross-functional teams to design efficient workflows and improve ergonomic standards.
• Provides product assembly instructions and standardizes assembly practices.
• Lead initiatives for cost reduction and process improvement.
• Utilize software tools like SketchUp Pro for layout design

Requirements

• Recognized degree in Industrial Engineering, Mechanical Engineering, or related field.
• Minimum 5 years of experience in industrial engineering, with expertise in line balancing/cycle time and process improvement.
• Proficiency in tools like AutoCAD, SketchUp Pro, or other simulation software.
• Strong understanding of Lean Manufacturing principles and Six Sigma methodologies.
• Excellent communication and project management skills.

1,Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 4. Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Responsibilities:

You will be performing the following scope of work for a system or a family of systems for the key client:

1. Service Management
2. Configuration Management
3. Incident Management
4. IT Security Management
5. IT Security Compliance & QA Management

The following are the activities in each scope of work:

Service Management

• Monitor and report on the SLA/KPI of the in-scope systems, grouped under the System Family, to the client
• Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for purpose of project delivery and maintenance support.
• Monitor and update client on operation concern and/or compliance matters and propose resolution.
• Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.
• Conduct and/or participate in management update meetings - CCC, Operations, Service Review, Audit and Management Meeting.
• Review reports from Operations & Support (O&S) project teams within the System Family
• Provide support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.
• Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.
• Prepare Management plan and submit compilation to the Client annually

IT Configuration Management

• Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and end-points) records maintained and updated by Client appointed Asset Officer.
• Maintain oversight and review the Obsolescence at System Family Level.
• Prepare and submit report to Client

Incident Management

• Lead investigation and resolution of incident
• Conduct root cause analysis and recommend improvement solution for recurrent incident to Client

IT Security Management

• Schedule security scan for identified systems according to policies and verify all vulnerability rectifications are satisfactorily performed.
• Conduct Security Review on System Access and administration patterns weekly, and report unusual or suspicious activities, if any, to SMO Head Office.
• Track, mitigate and deploy patch security vulnerabilities accordingly to the stipulated timeline. Maintain oversight and submit reports on monthly basis.
• Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

• Ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.
• Declare, review and report compliance status to SMO head office annually.
• During audit exercise, work with stakeholders to provide responses and evidence to auditors or compliance related declarations.
• Provide a Rectification Plan on any gaps found.
• Provide rectification plan for issues arising from audit.
• Seek waiver on compliance whenever it is justifiable.
• Ensure all applicable standards, policies, directives, guidelines, deliverables and quality assurance records are filed and kept up-to-date for audit and review purposes.
• Work with Client on system enhancement required for policy changes and audit requirements.

The ideal profile should have / be:

• Degree in Information Systems, Computer Science or equivalent
• More than 5 years of IT project management experience and at least 10 years of IT experience
• Familiar with Software Development Life Cycle (SDLC)
• Experience in IT business analysis techniques
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques
• Able to lead, develop and maintain respectful and trusting relationship
• Working experience with both Microsoft Exchange (2013/2016) and Active Directory in an enterprise environment, including in depth familiarity with Windows Server (2012/2016), Skype for business 2015 and related technologies.
• Knowledge of Microsoft Outlook client support, SMTP mail routing, DNS, OWA is a must.
• At least 3-5 years’ hands-on deployment and support experience in server infrastructure for Microsoft Active Directory, Exchange 2013/2016/2019, Skype for business.
• Candidates are required to handle clients professionally during all interfaces, and are customer oriented, and work effectively both independently and in a team environment.

Jobscope

Replying emails (responding to clients when required) For example, clients send an email in - requiring for transportation service. The candidate will have to take note and respond accordingly.

• Singapore Based

• Attractive Salary Package

• Company Benefits & Incentives

Koh Kheng Guan R1980385

The Supreme HR Advisory Pte Ltd 14c7279