What you’ll do as a Solutions Engineer

You are the technical lynchpin through the entire sales cycle - pre and post sales. You will work closely with our mid-market prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, through documentation, and to support the long-term success of the customer. As a subject matter expert on web/mobile security and performance, you are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

What we look for in our Solutions Engineers

Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support, and project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

Responsibilities

• As critical members of Cloudflare’s sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
• In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).
• For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance.
• The role requires 20-50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.

Requirements

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills.
• Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
• 5 years plus of experience in a customer-facing sales or consulting role.
• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
• A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
• Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.

Desired

• You've built web applications before, or contributed to existing web applications in a meaningful way.
• You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that ‘ACL’ doesn't always mean Anterior Cruciate Ligament.
• You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser’s web inspector.
• You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them.
• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.
• An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
• Language skills: Proficiency in any ASEAN languages is considered a plus to deal with customers in the respective ASEAN countries.

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
• Certifications

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in organizations.
• You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
• You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
• You understand how to manage a project, work to deadlines, and prioritize between competing demands.

Service Technician (Cleaning Machine and Product Supplier)

• Salary: $2000 - $3800 ( depend of experience)
• Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
• Working Hours: 8.15am - 5.45pm
• Working Days: 5 Days [Monday - Friday]

Requirements:

• Minimum Professional Certificate or NiTEC in Electrical & Electronic Engineering / Electrical Engineering
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical would be relevant and useful.
• Understand engineering drawing and schematic layout are essential
• Possess Class 3 driving license

Job Description:

• Responsible for outdoor and indoor repair work of all cleaning products.
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair.
• Work closely with service technicians for problem solving and coordinating jobs between field service and workshop repairs
• Where there is no outdoor repair, you are required to work within the Company workshop

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Retail Sales Assistant (Chocolate)

Working days: 5 days
Working hours: 44hours/week (4 days 9 hours; 1 day 8 hours)
Location: Changi Jewel x2 & MBS x1
Full Time Salary: Basic $1900 - $2300 + Commission (Average $400 to $500)
*commission will be higher on peak season (nov - feb)

Job Description

• Interact with customers to sell products and provide customer service
• Generate new businesses (Walk Ins or / and Phone enquiries)
• To contact customers and perform after sales services
• Attain and maintain required service standards
• Respond to service challenges, e.g. handling customer queries and / or complaints
• Provide supporting activities; i.e. invoicing, packing
• Maintain housekeeeping standards at the Boutique

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

F & B Service Lead

Working Hours: 6 days [2 Shift between 7am-10pm, rotated shift , 44 hours per week]

Location: Hillview / Clementi / Bedok

Salary: up to $2800

Requirements:

• Preferably 1 year supervisory experience in F&B – cafes/ restaurants/ similar capacity
• Able to work on weekends / public holiday

Job Scope:

• Ensure excellent guest experience through providing of warm and genuine service
• Ensure product items are well stocked and display cases are attractive and clean
• Ensure proper opening and/or closing of the outlet while adhering to Company SOP
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Any other ad-hoc duties base on operational needs

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

F & B Service Ambassador

Working Hours: 6 days [2 Shift between 7am-10pm, rotated shift , 44 hours per week]

Location: Hillview / Clementi / Bedok

Salary: up to $2500

Requirements:

• Preferably 1 year working experience in F&B – cafes/ restaurants/ similar capacity
• Able to work on weekends / public holiday

Job Scope:

• Ensuring excellent guest experience through providing of warm and genuine service
• Take, prepare and serve food & drinks orders and operate cash register
• Ensure product items are well stocked and display cases are attractive and clean.
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Any other ad-hoc duties base on operational needs

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

We are looking for individuals who are enthusiastic, energetic and have a passion for service to represent Morton's in the dining room and bar with flawless service and Genuine Hospitality.

Responsibilities

• Presenting menu and giving food & beverage recommendations
• Taking and placing orders
• Managing guest experience and ensuring guest satisfaction
• Removing plates and glasses
• Closing and delivering checks
• Setting tables, clean and restock condiments and supplies, and other side duties as assigned

Requirements

• Positive attitude with good communication skills
• Team player
• Service oriented
• Minimum 1 year F&B experience
• Singaporeans only

We are looking for a Software Engineer to join the regional trading team on a 12-month contract, with the possibility of extension. There is also potential for the candidate to transition to a permanent role depending on performance and business requirements.

About the team:

This team develops advanced solutions for pricing, facilitation, portfolio management, market making, and quantitative analytics to support multiple Equity trading desks and asset classes. The ideal candidate will have hands-on experience in automated Equities trading using C++, as well as a strong passion for modern software architecture and development practices.

Key Responsibilities:

• Enhance and maintain components in a comprehensive system for systematic risk trading, utilizing modern C++ and Python. This includes integrating with q/kdb+ for analytics and building user interfaces for command and control.
• Analyze business requirements from the Equity Line of Business (LOB), design architecture, and develop core components, including low-latency C++ applications for activities like market making.
• Collaborate with the Site Reliability Engineering team to ensure top-tier reliability and scalability.
• Develop extensive experience in C++ programming on Linux platforms.
• Possess a deep understanding of building quantitative electronic trading applications, with preference for those experienced in automated on-exchange market making.
• Work within an Agile development framework and follow best practices.
• Communicate effectively with both technical and non-technical stakeholders.

Desirable Skills:

• Knowledge of Equities, Futures, Options, and FX asset classes, along with algorithmic trading experience in these areas.
• Practical experience with Python development.
• Familiarity with regulatory requirements for trading in APAC markets.
• Experience in architecting applications for Cloud and/or containerized environments.

Argyll Scott Consulting Pte Ltd

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

About the team

ByteDance and affiliate are developing the next-generation high-performance analytical database, with a mission to enable efficient and real-time data-driven decision-making on PB-level data sets. The initial product was forked from Clickhouse, after which large re-architecture had been taken place. The product now not only improves the efficiency of Clickhouse but also fits into the elastic cloud-native infrastructure with better scalability and resource utilization. With years of polishment in the internal EB-level scenarios, we are now ready to serve our business partners via various cloud vendors.

What you will be doing:

- Responsible for quality assurance of data and cloud products, and R&D efficiency improvement.

- Participate in product requirements and architecture design reviews, assess the rationality of the overall technical architecture and related testability.

- Ability to identify system risks in an all-around way, and ensure the stability of the systems through functional testing, performance testing, online monitoring, and other testing approaches.

- Build a data quality assurance system to ensure delivery quality and improve delivery efficiency throughout the entire process.

- In-depth understanding of the business, communicate and collaborate with various roles across teams, to create value for the business in an all-round way, without setting boundaries for work.

- Design and perform tests and check cases to determine if infrastructure components, systems and applications meet confidentiality, integrity, authentication, availability, authorisation, and nonrepudiation standards.

- Translate requirements into test plan, write and execute test scripts or codes in line with standards and procedures to determine vulnerability to attacks.

- Certify infrastructure components, systems and applications that meet security standards.

Qualifications

Minimum Qualifications:

- Bachelor's Degree or above, Computer Engineering, Mathematics, Statistics, Machine Learning, and other related majors

- At least 3 years of data testing experience

- At least 2 years of experience in managing a team

- 2 years experience in one or several of the following programming languages: C/C++/ Java / Go/ PHP/Linux shell/ Python.

- Solid understanding of distributed systems

- 2 years experience with UI and API automation testing and framework.

- 2 years experience in common big data technologies such as Hadoop, Spark, Hive, etc.

- 2 years experience in testing high-traffic distributed systems, and cloud-related products.

- Sensitive to data, with good logical thinking ability, analytical ability, troubleshooting skills, and business understanding ability.

Preferred Qualifications:

- 5 years of data testing experience

- 5 years of experience in managing a team

- 5 years experience in one or several of the following programming languages: C/C++/ Java / Go/ PHP/Linux shell/ Python.

- 5 years experience and solid understanding of distributed systems

- 5 years experience with UI and API automation testing and framework.

- 5 years experience in common big data technologies such as Hadoop, Spark, Hive, etc.

- 5 years experience in testing high-traffic distributed systems, and cloud-related products.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Quantitative Trading Engineer / Quantitative Researcher

Working day: Monday to Friday, 9am to 6.30pm

Working location: Raffles Place

Salary: Discuss during interview

Responsibilities

Strategy Development:

• Use AI technologies such as machine learning and deep learning to intelligently optimize investment strategies and improve the performance of strategies in actual transactions.
• Extract predictive signals from financial data through both traditional statistical analysis methods and cutting-edge machine learning techniques.
• Formulate and apply mathematical modeling techniques to enhance existing trading strategies and perform innovative new research with the goal of identifying and capturing trading opportunities.

Data Analysis：

• Collect and analyze large financial datasets (market data, news, social media, etc.).
• Work with large data sets to predict and test statistical market patterns, combining knowledge of systems, mathematical techniques, and trading to identify the best places to improve the trading system.
• Build and optimize feature engineering pipelines to improve model prediction accuracy.

Financial Modeling:

• Construct, back-test, maintain, and improve financial models to support trading activities.
• Conceptualize valuation strategies, develop, and continuously improve upon mathematical models and help translate algorithms into code
• Conduct research and statistical analysis to build and refine monetization systems for trading signals
• Optimize the order execution and risk management of our trading system
• Create robust solutions to problems presented in the trading environment
• Build regression, classification, reinforcement learning and other models for market forecasting and trading decisions.
• Tuning the model's hyperparameters to improve model performance and stability.

Strategy backtesting and real-time testing:

• Backtest historical data to evaluate the strategy's yield, volatility, drawdown and other indicators.
• Deploy the strategy to the real-time environment, track performance and continuously optimize.

Requirements

• Master’s degree or above in Statistics, Mathematics, Applied Mathematics, Computer Science, Financial Engineering or equivalent.
• At least 2 years of experience in quantitative trading and machine learning modeling.
• Proficient in programming languages ​​such as Python, C++, Java, etc.
• Familiar with common machine learning frameworks such as TensorFlow, PyTorch, Scikit-learn.
• Familiar with quantitative trading systems, data flows and algorithms.
• Deep understand the structure of financial markets and be familiar with markets such as virtual currencies, stocks, futures, and foreign exchange.
• Experience in large-scale data processing, proficient in using SQL, NoSQL, Hadoop and other tools.

Bonus Skills

• Experience in developing high-frequency trading strategies will be an advantage.
• Participated in AI competitions (such as Kaggle) or published papers in top conferences (such as NeurIPS, ICML) will be an advantage.
• Familiar with cutting-edge AI technologies such as reinforcement learning, and generative adversarial networks (GANs) will be an advantage.

The AAA & Actuate developer will be responsible for the design of solutions for the upcoming changes to the existing as well as new assets/applications within the Services division.

This role is technology-oriented, which includes defining development methodologies, hands-on development for new projects/evolutions, production L3 (Developer level) support, providing technical solutions, and performing POC for new relevant frameworks available in the market.

Knowledge and experience in the Wealth Management (Private Banking) domain is a good to have. (Portfolio Analysis, Order Management, and Advisory functions).

Job Description:

• Perform Business Analysis, interacting with various business representatives
• Write technical specifications for developments done by technical teams (Unix, Java, TX maps)
• Do Triple A Core object development
• Do Actuate Reports development
• Prepare technical deliveries and support implementation by integration teams.
• Perform functional testing of PMS domain systems (formalization in ALM System)
• Propose solutions and improvements
• Contribute to key and strategic projects
• Contribute to Support Activities
• Perform Project Management activities
• Perform quality reporting and controls in line with the Teams QACMP
• Applications managed by the team: Triple A core objects, Triple A data model, functional asset unicity

Job Requirements:

• Bachelor’s Degree or equivalent experience required
• At least 5 years of experience in the private banking or asset management industry
• At least 5 years of experience in IT Development activities
• Excellent communication skills in English, both oral and written
• Previous exposure on Odyssey's Triple'A system is a must
• Minimum 3 years of experience in Triple’ A Scripting and system setup
• Minimum 3 years of experience in Actuate
• Minimum 2 years of technical experience in Oracle/Sybase, Shell Scripting, Quality Assurance / Project Management process, System Testing
• Knowledge of process methodology
• Experience of business support in a Wealth Management organization
• CFA, PMP, Business Analyst certifications are a plus
• Singapore Citizens are highly preferred

Our client is a distributor of automotive and industrial solutions.

• Manage and configure network devices such as firewalls, routers, VPNs, internet proxies, and wireless networks.
• Optimize enterprise networking, including WAN, LAN, and VPN implementations and support.
• Monitor system performance and troubleshoot issues to ensure optimal performance and reliability.

Requirements:

• CCNA certified
• Diploma in Computer Science/Information Technology or equivalent.
• At least 2 years of experience in Infrastructure Engineering.
• Good knowledge with internet architecture designs (TCP/IP, DNS, DHCP, Proxy and Firewall).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities:

 Proactively monitor all incidents in ITSM portal.

 Timely escalation of incidents to Level II support to meet SLA.

 Monitor system performance/alerts and escalate to Level II support.

 Review of automated reports and escalation of issues to POCs.

 Perform job monitoring and escalations.

 Respond to phone calls and user emails/requests/queries.

 Perform system alerts suppression.

 Able to perform adhoc task based on operational/project requirement.

Our client provides solutions from industries like pharmaceuticals, medical devices, automotive, electrical, industrial, and consumer goods.

• Assemble, troubleshoot, and install stations, ensuring correct pre-alignment and machine performance with support from the Manufacturing Manager.
• Deliver technical training to customers on hardware, pneumatics, setup, and maintenance processes.
• Assist with installations at customer sites and create project documentation.
• Collaborate with Project Engineers to meet deadlines, budgets, and share technical challenges.

Requirements:

• Nitec in Mechanical/Mechatronics engineering
• At least 3 years of experience in the automation or machine building industry.
• Familiar with project documentation and preparing manufacturing documents.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Scope

●Troubleshot complex multi-vendor network service provider issues.

Assisted with implementation and support of network monitoring

tools.

●Provided network support services for devices such as hubs, bridges,

routers, and other hardware.

●Managed, tracked, and coordinated problem resolution and

escalation processes.

●Develop technical solutions and system design.

●Generate solution design, project document and Bill of Material for

customer requirement.

●Conduct in-house evaluation and Proof of Concept trial with

stakeholders

Assist the project engineers during Technical Project

implementation and conduct of training.

●Handle system administration, network support, implementation,

troubleshooting in Windows / Linux.

●Perform network troubleshooting to isolate and diagnose network

problems.

●Created VPN infrastructure and allowed for secure remote

connections.

●Installed, supported and maintained company hardware and

software infrastructure according to best practices.

●Upgrade network hardware and software components as required,

while ensuring adherence to Cybersecurity Act, Cybersecurity Code

of Practice (CCOP).

●Document functional requirements/specifications documents for all

the necessary systems pertaining the network designed or

implemented and the necessary routing.

●Conducted product testing and demonstrations to customers and

end-users.

●Analyzed, troubleshot and enhanced network performance to drive

efficiency.

●Developed network test and validation processes to maintain

alignment with solution design.

Requirements

-Bachelor Degree or Diploma in computer science or related technical discipline

-At least 1-3 years’ experience in network design and planning

-Very comfortable Familiar with Microsoft Windows and in LINUX operating

environment (Ubuntu, Red Hat, etc)

-Min 1 years experience in complex project implementations;

-Strong understanding of cyber security, cryptography, security protocol, network

security, TCP/IP networking.

-Strong understanding of Risk Management, Disaster Recovery, Business

Continuity and IT Regulatory Compliance

-Experience in architecting or deploying Virtualization solutions for enterprises

would be advantageous

-Understanding the on-premise/hybrid and cloud networking model

-Ability to work independently with minimal supervision.

-Hands on experience in installing hardware such as servers, network switch,

cables, hubs, routers, and setting up required software environment/applications

-Solid CCTV and Audio/Video knowledge and experience

-Experience with IP communication technology such as IP PBX, video conference

and network management system

-Possess certifications like CCNP Routing & Switching, CCNP Wireless, CISSP or

-equivalent on Networking and Security technologies would be an added advantage.

Assistant Application Engineer

$2,400 to $3,400
5 days
9am-6pm
Office location: 1 Bukit Batok Crescent, Wcega Plaza, Singapore 658064
Working location: Singapore Islandwide - Client site

Job description:

• Works with engineering, sales, and ops staff to understand standard component fabrication techniques, standard composite materials to use, and current demands of our customers to formulate design details for the sales staff and our customers.
• Responding to requests for technical queries with detailed analysis of the building management system, planning of project schedule and execution.
• Handle ACMV related equipment controls including control logic programming
• Check and ensure all installations conform to project specifications, and be able to manage system applications, drafting, database generation and commissioning of the systems
• Effective handling of project reviews and handling by conducting FAT(Factory Acceptance test), SAT(Site Acceptance Test).

Requirements

• Min NITEC in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
• On job training provided.

Bridge the gap between data and customer engagement by integrating insights from all touchpoint’s interactions. Develop strategies and recommendations through insightful data analytics for improvement of process and for better projection to drive business performance.

Responsibilities:

• Analysis of servicing touchpoints interactions and service requests from various source systems to identify trends, patterns, meaningful insights and findings that would help improve performance.
• Use of data analysis to accurately forecast volume and identify resource requirement, optimizing workforce management strategies.
• Employ data storytelling to weave business performance narratives and work with key business owners to identify opportunities or close gaps
• Validate the data points in the data warehouse in ensuring data integrity.
• Develop, automate and streamline management reporting to monitor key business metrics
• Handle ad hoc requests, discern trends and business needs, and recommend sustainable solutions.
• Provide guidance to junior staff.

Requirements:

• University Degree with at least 8 years of experience in FI or insurance industry, managing inhouse / outsourced contact centre is preferred.
• Determined, resourceful and results oriented individual with proven track record in driving and achieving results.
• Strong Excel and Powerpoint skills having the ability to communicate strong business story-telling skills
• Analytical skills; Able to collect, organize, analyse, and interpret large datasets.
• Interpersonal skills: Energetic and enthusiastic, able to engage and collaborate with all stakeholders / employees in the company.
• Enjoys working in a dynamic and fast paced environment.

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Requirements:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Role:

Service Crew (Beverages / Training Provided)

• Leading Beverage Team - Training Provided
• Location: Central [ Orchard, Plaza Sing, Raffles City.. ]
• Outlet to be allocated upon Interview
• Working days: 5 Days 44 hours per week + OT required
• Career Progression

Junior Tea Barista [ $2500 + Store Incentive + OT Payable ]

Senior Tea Barista [ $2800 + Store Incentive + OT Payable ]

• $200 increment after confirmation
• Monthly Store Incentives + Performance Bonus + Birthday Leave
• 2 weeks training provided

Responsibilities:

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies handling stock delivery upon arrival as needed and communicating inventory needs to management

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

Tea Barista - 1-2 yrs exp in F&B
Salary : $2500

• Salary Package: Basic + Fixed Allowance + Store Incentives + OT pay = Gross $3000+
• Working Days : 5 Days [ Weekend & PH cannot off, based on weekly schedule]
• Working hours: 44 Hours/week
• OT payable after 44 hrs; PH will be double pay
• Working Location : Island Wide [ Outlet to be allocated upon interview ] *Current store at Orchard, Plaza Sing, Raffles City, upcoming store at Vivocity, Great World, One Raffles Place, Parkway Parade

Benefits:

• Annual Leave: Tea barista 7 days
• Birthday leave – upon confirmation
• Probation period 3 months
• Increment $200 after probation
• Training period: 2 weeks (1st week at Tai Seng training centre, 2nd week on-site training)
• Performance bonus: July or Aug yearly

Job Description

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies handling stock delivery upon arrival as needed and communicating inventory needs to management

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Singapore Based (Harbourfront)
• 5 days Mon to Fri 830am – 530pm
• Starting Salary: $3000 - $4,000
• Diploma/Degree in relevant field; Have experience in SAP R3 or S4 Hana.
• Career Progression Opportunities

The Customer Service Executive is part of the customer service team running the order-to-cash flow, with key focus on ensuring internal and external customers are taken care of in a timely manner. Other working partners include other functions within the office, 3PL warehouse and so on.

Job Description:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Job Requirement:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

This position is available from January 2025 onwards.

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.

Responsibilities

• Support the selection and design of components for inspection systems.
• Accurate documentation and supplier compliance with specifications.
• Provide troubleshooting support and manage the integration of new designs into manufacturing processes.

Requirements:

• Proficient in CAD software for electrical and schematic design.
• Experience in designing, fabricating, and testing PCBs and PCBAs is beneficial

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.


Responsibilities:

• Offer technical support to field service engineers and customers as needed.
• Assess and define performance specifications for vision systems.
• Oversee customer-specific projects and associated documentation.
• Provide technical documentation and training as necessary.
• Contribute to product improvement initiatives.

Requirements:

• 1-3 years’ experience in Engineering discipline
• Vision/Optical Inspection system knowledge; semiconductor manufacturing experience

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Job Description

IT Support Desk Engineer plays a critical role in ensuring the smooth operation of an organization’s IT systems, hardware, software and operational devices. The role will serve as the first point of contact for end-users experiencing technical issues, offering remote or onsite support, troubleshooting hardware and software problems, and maintaining high levels of customer satisfaction.

Skills

• Proficiency in troubleshooting Windows operating systems.
• Familiarity with Active Directory, Microsoft 365 & MS office products.
• Basic understanding of networking (TCP/IP, DNS, VPN).
• Experience with ticketing systems (like ManageEngine-ServiceDesk or Similar).
• Any Windows Server knowledge will be added advantage.

Education
• Diploma or bachelor’s degree in computer science, Information Technology, or a related field.

Experience
• Minimum 3 years in an IT support or helpdesk environment preferred.

EA Number: 11C4879

Company's Profile
Julian Grey’s client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.


Responsibilities:

• Offer technical support to field service engineers and customers as needed.
• Assess and define performance specifications for vision systems.
• Oversee customer-specific projects and associated documentation.
• Provide technical documentation and training as necessary.
• Contribute to product improvement initiatives.

Requirements:

• 1-3 years’ experience in Engineering discipline
• Vision/Optical Inspection system knowledge; semiconductor manufacturing experience

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants
Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568