Our Client is a leading leader in the Aviation Industry and they are looking for vibrant individuals to be a part of their team.

Job Scope:
- Facilitating order collection, consolidation, cancellation & fulfilment
- Collecting of customer details for home deliveries arrangement
- Ensure products are correct as per customer's order / acknowledgement slips
- To ensure that the products are in good orders when receiving from merchants
- Ensuring timely coordination with team members for transferring of orders
- Providing live updates for all orders transfer / movement
- Any other adhoc duties as assigned from time to time

Requirement:
- GCE O level with 1 year of Customer Service / order processing experience
- Strong team player and ability to work well independently
- Team player & able to adapt in a fast-paced environment
- Experience in customer service is an added advantage

Other information:
- Training Provided
- Timing: 10am-10pm/10pm- 10am

Interested applicant, please send an email to [email protected] or WhatsApp to 98266796

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using, and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494

EA Personnel No: R21102746

EA Personnel Name: Tay Hui Huang

Location: Multiple
Salary: Basic up to $2800 + Allowances
Working Hours: Based on location assigned

Job Duties:

• Oversee and be responsible for client accounts
• Identify and pursue new business opportunities to expand client base
• Maintain and service existing clients
• Manage ad-hoc staff under each account – handle each accounts’ deployment, timesheet and annual leave planning. (Including weekends)
• Roster planning. (Including weekends)
• Facilitate collaboration within their pool of staff
• Cover the receptionist or concierge role when pool of staff is down

Requirements:

• Deployment and travelling to client site (islandwide) for coverage is required
• Proficient in usage of Microsoft Office Software Suite such as Word, Excel and Outlook
• Possess effective communication and interpersonal skills
• Comfortable in working a fast pace working environment
• Able to multi-task

Additional Info:

• Monday - Friday
• Working hours as per assigned location
• Bonus + Allowance provided!
• Weekend Activation allowance provided if activated on weekends!

We regret only shortlisted candidates will be notified.

All applications will be treated with the strictest confidence.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494

EA Personnel No: R21102746

EA Personnel Name: Tay Hui Huang

Are you passionate about delivering exceptional customer service in a vibrant, international setting? Do you thrive in dynamic environments where every day brings new challenges and opportunities? If so, Changi Airport is the place for you!

As a Changi Service Associate at Changi Airport, you will play a pivotal role in shaping the travel experience for millions of passengers from around the globe.

Job Responsibilities:
-Provide end-to-end customer service to all passengers and member of public
-Attend to their enquiries, feedback, and offer solutions to cater to their needs
-Approach and assist passengers with flight related enquiries, introduce and recommend facilities, retail and dining options
-Respond to all enquiries from various channels (Calls, Emails, Chatbot and social media)
-Respond to all incidents, medical and emergency cases on ground operations and escalate when necessary
-Perform other ad-hoc duties as assigned

Job Requirements:
- GCE "O" Level with minimum 1 year of customer service experience
- Pro-active and comfortable performing interaction with passengers
- Resourceful & effective in problem-solving
- Able to commit rotating shifts

Additional Information:
- Training and uniform provided
- Transportation Provided
- Salary up to $2300 (Including allowances)
- 4 days work, 2 days off/ 530am to 330pm, 1am to 3pm (Transport provided)

Interested applicants, please email to [email protected] or WhatsApp to 98266796

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using, and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494

EA Personnel No: R21102746

EA Personnel Name: Jasmine Tay

Background Information

Our client is a leading leader in the shopping / properties industry and is looking for dynamic individuals to be a part of their team

Key Responsibilities

• Provide efficient responses to shoppers or tenants via incoming calls or in-person at the concierge
• Offer clear and helpful directional assistance to shoppers
• Handle all gift voucher redemption processes
• Ensure accurate inventories and tally counter stocks in CRM system
• Track all lost and found items reported and facilitate return to rightful owners
• Administer written and verbal feedback received
• Address customer’s concerns
• Collaborate with service team on facilities maintenance
• Perform roving duties within mall to assist shoppers or tenants
• Undertake other ad-hoc duties as assigned

Job Requirements

• Min 1 year of customer service experience
• Min GCE “O” Levels and above
• Comfortable interacting with customers face to face
• Able to commit to weekends and rotating shifts

Additional Information

• Any 5 days from Mondays to Sundays
• 11:15am to 9pm
• Able to start immediately

Interested applicant, please send an email to [email protected] or WhatsApp to 98266796

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using, and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494

EA Personnel No: R21102746

EA Personnel Name: Tay Hui Huang

If you love working outdoors and interacting with people, this job could be the right fit for you! P-Serv is partnering our Client, a leading name in the greens industry and we are looking for dynamic individuals to be a part of our team!

Job Scope
- Provide customer service and handle visitors’ queries
- Perform roving duties around the gardens and visitor information duties
- Greet and welcome visitors with excellent customer service
- Ensure the safety of the visitors and assist with crowd management
- Identify and report safety lapses, risk issues or incidents to Supervisors
- Perform service recovery where necessary
- Other duties as when assigned by Supervisors

Requirements:
- Min GCE O Level, NITEC or equivalent
- Enjoy working with the general public at outdoor environment
- Work experience in hospitality, tourism, attractions sectors would be preferred
- Good communication skills

Working Location / Hours
- Botanic Gardens
- 7.30am - 7.30pm/7:30pm -7:30am

Thank you for your interest but only shortlisted applicants will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494
EA Personnel No: R21102746
EA Personnel Name: Jasmine Tay

Position title : Service coordinator cum Admin

Location: Upper Thompson

Working Days: 5 days, Monday-Friday

Working hours : 830am-6pm

Job scope:

• Answer phone calls and enquiries
• Maintaining, Prepare and arrange job schedules
• Liaise with clients & technicians for appoints
• Apply PTWs with Mall managements
• Maintaining client relationships and retention
• Preparing/sending invoices
• Maintaining company clients portfolio
• Tabulate Monthly sales/service reports
• Assist Accts to Follow up and chase payment
• Assist in Contract and quotation drafting

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Job Responsibilities:

• Lead and manage a team of Service Desk technicians, providing guidance, support, and mentorship to ensure high performance and job satisfaction.
• Oversee day-to-day operations of the Asia Service Desk, including ticket management, prioritization and escalation processes.
• Monitor service levels and performance metrics to identify areas for improvement and implement strategies to enhance efficiency and customer satisfaction.
• Collaborate with other IT teams and departments to resolve complex technical issues and ensure seamless service delivery.
• Develop and maintain service desk and technical procedures, documentation, and knowledge base to facilitate efficient problem resolution and training.
• Conduct regular performance evaluations, provide constructive feedback, and identify training and development needs for team members.
• Stay up to date with emerging technologies, industry trends, and best practices in IT service management. Perform regular IT audits of processes to discover areas of weaknesses and fortify them.
• Collaborate with Infrastructure on device deployment and ensure change management is followed to minimize risk to the business.

Qualifications:

• Minimum NITEC in any discipline
• Minimum of 2 years of experience in IT support, with 1 year in a leadership or supervisory role.
• Proven experience in managing and motivating a team to achieve performance targets and deliver high-quality customer service.
• Comfortable to work in a healthcare environment.

SUMMARY:

The 1st level remote support is required to provide 1st level troubleshooting to users’ queries/incidents received

Responsibilities:

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature
• Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Requirements:

• Diploma in IT-related fields
• Minimum 1-year End-User Support Experience, Desktop or Technical Service Desk.
• Knowledge of Windows OS, Active Directory Account Administration, MS Outlook, and mobile device support

Core Rotating 8.5hr staggered

• Monday to Friday: 8.5hrs
  1. Day Shift: 01.00PM – 10.30PM, with dinner break
  2. Night Shift: 10.30PM – 08.00AM with night snack/supper break

Join a dynamic professional dry-cleaning & laundry company!

If you are passionate about meeting people, enthusiastic with a pleasing personality, we want YOU!

Your key responsibilities include:

• Managing and engaging our clients.
• Building up our customer base.
• Assist with taking orders/bookings for our services.
• Handling sales enquiries over the phone or via email.
• Handle, process and manage quotations and invoicing.
• Handle customer enquiries and complaints.
• Manage the customer service team.
• Actively support operations in meeting client needs and requests.
• Provide excellent customer service to meet the needs of the clients.
• Work closely with operations team to ensure smooth running of the business.

Requirements:

• Only Singaporeans/PR need apply
• Good command of English, Mandarin speaking is a bonus (as need to speak with Mandarin client speaking)
• Good communication skills
• Good leadership skills
• Pleasant, enthusiastic and engaging
• Polite and patient
• PC literate, comfortable with MS Office
• Good with the various social media platforms

Job benefits:

• Attractive salary package
• Sales incentives
• Medical & insurance benefits
• Annual & medical leaves
• Career growth development

Working hours:

• 5 days + alternate Saturdays
• Off on Sundays and Public Holidays

KYO KOHEE is looking for individuals who have the love of sharing daily conversation, experience, and connecting with people. We are seeking a positive individual, a leader with good teamwork and sociable attitude. If this sounds like you, we want you to be part of our team.

Applicants for the Service Crew position should have a deep passion for customer service, embodied with people-first attitude, excellent communication and problem-solving skills, friendly and empathetic.

Job Responsibilities :

Essential job functions include but are not limited to the following:

• Provide excellent customer service, addressing any inquiries or concerns promptly.
• Greet and welcome customers with a friendly demeanor.
• Responsible for the day-to-day operations serving food & beverages
• Collaborate with team members to ensure smooth operations during peak hours.
• Follows operational policies and procedures
• Maintain cleanliness and organization of the dining area, counters, and equipment.
• Anticipates customer and store needs by continuously assessing the environment and customers for cues
• Maintains regular and punctual attendance
• Contributes to a positive team environment
• Any other duties that may be assigned

Requirements :

• Able to commit at least 3 days (weekdays only).
• Good working attitude, with a strong sense of ethics and responsibility.
• Initiative to take on tasks proactively and a mindset geared toward problem-solving.
• Previous experience in a customer service or food and beverage role is a plus, but not mandatory.
• Strong communication and interpersonal skills.
• Able to communicate well with a diverse group of people in spoken English.
• Ability to work in a fast-paced environment and handle multiple tasks.
• A passion for food and customer service.

Please submit a detailed resume with photo including:

• Personal details and contact information
• All relevant and past work experience with references
• Last drawn salary and expected salary
• Date of availability

Min 2 yrs. of SD agent working experience

Good Laptop/Desktop troubleshooting skillsets

Excellence customer handling skills

Excellence communication skills

Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

We are hiring for our client, a Fortune 500 Tech Company, an Electrical Engineer/Network Infrastructure Engineer - 12 Months Contract Opportunity (Onsite Singapore)

Job Responsibilities:

• Execute regional space, power, cabling and other infrastructure requirements in support of Edge network requirements, present and future.
• Design/Plan new site electrical/mechanical critical infrastructure for Data Center sites.
• Work with Engineers and design and draw layout of Edge/POP sites floor plans, allocate space assigned to network function, optical, backbone, IP, compute, etc.
• Execute all SOW Engineering design packages related to new or existing edge/pop sites as per Edge and Network Services (ENS) standards.
• Proactively contribute to documentation, automation and processes as they evolve.
• Understand the overall needs of current and future POP infrastructure.
• Guide retrospective reviews of completed projects with teams to incorporate lessons learned into the team's future roadmaps and goals.
• Ensure processes are being followed and all documentation and systems are delivered as per set standards.
• Support site acceptance process for new POP sites.
• Travel to site across states for site survey and evaluation on as per need basis.

MINIMUM QUALIFICATIONS

• 8+ years of electrical engineer work
• Outstanding proficiency with AutoCAD/AutoDesk tools.
• Knowledge of engineering principles of the infrastructure architecture (space line up, air flow, cooling etc.)
• Knowledge of Telecom Central Offices, Data Center, Collocations and Remote Hut environments, to include engineering principles regarding power and other infrastructure.
• Understanding of optical network design, installation and maintenance for service providers or enterprise networks.
• Experience with field-based work in POPs, carrier hotels, data centers, and Central Office environments.
• Technical knowledge of various regional Data Center electrical and cooling configurations, IEC, NEMA standards, AC/DC power, power redundancy scenarios.
• Basic knowledge of optical theory, transport technologies, and the operation of optical transport systems.
• Analytical, interpersonal, and communications experience.
• Experience with communication and directing tasks to vendors/suppliers.
• Demonstrated experience analyzing situations and utilizing troubleshooting experience, systems and tools, and problem solving. Hands on experience on Power related projects is a plus.
• Experience working with limited supervision.
• Time management and organizational experience.
• Experience working in a global team environment.
• Willing to travel, approximately 10 to 30% travel required.

MUST HAVE:

• Knowledge of Telecom Central Offices, Data Center, Collocations and Remote Hut environments, to include engineering principles regarding power and other infrastructure.
• Experience with communication and directing tasks to vendors/suppliers.
• Outstanding proficiency with AutoCAD/AutoDesk tools/BIM 360/Blue Beam.
• Professional Engineer license (PE or local Equivalent) is preferred
• Must have Bachelors in Electrical/Electronics Engineering or Equivalent is preferred.

Job Descriptions

Maintaining and administering the networks environments including hardware, and configurations.
Performing disaster recovery operations and data backups when required.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and network problems.
Replacing faulty network hardware components when required.
Monitoring network performance to determine if adjustments need to be made.
Coordinating computer network access and use.
Administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.
Responding to inquiries from users, IT peers, vendors and to provide technical assistance and support.
Ensure control and compliance for the systems and servers related are available to only authorize users which follows policies and SOPs closely.
Attending audit meetings and ensure proper documentation of all work done.
Vendor management
Establish/maintains customer relationship with partners or internal users to ensure complete understanding of business processes to enable the delivery of viable Infrastructure solution.
Provide PABX support based on Client’s SOP and documentation
Attending to machine faults related to network problems during office and after office hours.
Job Requirements:

3-4 years of network
Network security
HPE network
Wifi knowledge (Aruba or Cisco)
Fortigate, Palo, or Cisco firewall experience
Megapop and SD-WAN knowledge
Work with vendors
Networking best practices
PABX knowledge (will be good)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd
• RCB No. 200007268E • EA License No. 01C4394
• Reg. <R21100074> <Cheryl Thng Wei Lin>

• Gantry Associate Engineer (2 years contract renewable)
• 4 days, 12 hrs rotating shift from 7-7; first few months permanent night shift from 8.30pm-6am
• Currently the 4 days shift is spread from Monday to Saturday, 2 days off. Sunday is rotating standby.
• Salary: $2700 -$3000
• Location: Bedok office

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job scope:

• To perform comprehensive maintenance for system
• To perform site supervision and hands on when required..
• To perform troubleshooting and devise resolution when issues or faults arises.
• To communicate/supervise contractors on safety and work related tasks.
• To execute job related tasks assigned by Engineer/Shift Engineer.
• To complete reports for jobs done.

Requirements:

• Diploma in Mechatronics, Electrical or Electronics
• Willing to work at height (6 meters) on outdoor public road on gantries.
• Experience in electrical and electronic works.
• Class 3 driving license is required
• Experience in basic Microsoft office.
• Understand basic Window system.
• Experience in site supervision work.
• Understand in Mechanical/Electrical/Electronic system
• Able to work in 12 hours rotating shift, first few months will be permanent night shifts

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Learn More Service Crew

Location: Beach Rd, Bugis

Working days : 6 days ; 7:00am -3:00pm (based on schedule)

Salary : $ 2,000 - $ 2,300

Responsibilities & Duties :

• Serving food and beverages to customers.
• Taking customer orders ( Using Ipad ) and delivering food and beverages.
• Collect used dishes from tables and clean tables.
• General daily cleaning of dining area.
• Warm greeting of customer with big smile.
• Collection of Cash / CreditCard Payment.
• Check and ensure have sufficient stock ( ie : butter,bread,milk and etc )
• Other duties assigned by the management from time to time.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Customer Service Manager, Up $7K

Duration: 1 Year Renewable Contract

Working Hours: Mon - Fri: 9.00AM to 6.00PM

Work Location: Central

Responsibilities:

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provie strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements:

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9831

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

* We are looking for a well organised site engineer with strong leadership skills to join our growing team

* Develop engineering plans for construction, renovation, and repairs,demolition works

* Prepare estimates, as well as on-site visit reports and project progress reports

* Review and analyze plans, specifications, and estimates submitted by contractors

* Coordinate and manage project schedules and budgets

*Monitor site operations and determine the work progress

*Track job progress, schedules, budgets, and stafng

Site engineers typically split their time between ofces and jobsites, using standard ofce software equipment in addition to the following:

Computer-aided drafting (CAD) software (AutoCAD, SketchUp)

This is for the Infrastructure team. 

Job Responsibilities

• Performing concept and detailed design of electrical systems including transmission and power projects
• Take responsibility for the assigned design components, including the necessary follow-up for approval from relevant authorities and clients.
• Assist in liaising and coordinating with Local Authority Departments to secure approval for design projects.
• Prepare design calculations, drawings, specifications, and tender documents for design projects under the guidance of senior engineers/managers.
• Work under guidance and supervision of a senior level team member.

Min 2 yrs. of SD agent working experience

Good Laptop/Desktop troubleshooting skillsets

Excellence customer handling skills

Excellence communication skills

Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Responsibilities:

• Responsible for the customer care and overall sales support for the assigned markets
• Preparing quotations and control margins and controlling the sales performance
• Creation of sales related evaluations in accordance with the sales manager/analyze markets/check market trends
• Assisting the sales manager and the customers while implementing marketing instruments in consultation with the marketing department in the headquarters
• Support of the sales manager, general manager for upcoming business trip/join or individually travel to markets
• Backup for shipping logistic (eg. documentation).

Requirement:

• Minimum Diploma with at least 1 to 2 years’ experience in similar capacity
• Proficient in SAP or Navision
• Proactive and independent
• Well-versed in Microsoft Office (Word, Excel, PowerPoint, Outlook etc)
• Possess strong communication & coordination skills.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

About the job:

• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly
• Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions
• Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level
• Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
• Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature
• Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

About you:

• Min Diploma in IT-related fields
• Min 1 year End user support experience, Desktop or Technical Service Desk.
• Knowledge of Windows OS, Active Directory Account Administration, MS Outlook, and mobile device support.

Others:

• Monday - Friday rotating 8.5 shifts.
• Shift allowance
• This position required to do project clearance.

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Job Summary

As a DevOps Engineer, you will play a crucial role in streamlining our software development and deployment processes. Your responsibilities will include implementing cloud computing solutions, establishing continuous integration and deployment (CI/CD) pipelines, and developing automation scripts for various aspects of our software lifecycle. You'll collaborate with team members to enhance engineering tools and procedures, conduct system security scans, and liaise with third-party vendors to manage technical issues. Your expertise in cloud platforms, DevOps tools, and system administration will be essential in maintaining and improving our technical infrastructure, ensuring efficient and secure software delivery.

Key Responsibilities

• Apply cloud (AWS, Azure, GCP) computing skills to deploy upgrades and fixes.

• Put in place continuous integration (CI) and continuous deployment (CD) process and tools to enable the agile team to deliver quality software based on user feedback.

• Develop scripts to automate build, software release, application deployment and system and application management.

• Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security.

• Conduct automated system level vulnerability security scan, harden system and application platform.

• Liaise with 3rd party software and hardware vendors to manage and resolve incidents and technical issues.

• Liaise with 3rd party hosting providers to manage and resolve incidents and technical issues.

• Prepare and maintain technical documentation.

What we are looking for

• Past track records in Solaris UNIX/Linux/Windows Systems Administration.

• Expert in code deployment tools (Puppet, Ansible, and Chef).

• Exhibit expertise in software development methodologies.

• Knowledge in setting up DevOps tools such as Git, Jenkins, Bamboo, Docker, Kubernetes, Puppet and Ansible.

• Past track records in virtualisation /container technology and setting up continuous integration / continuous deployment process and tools.

• Knowledge in application development and setting up of middleware.

• Understand networking protocols and services, e.g. SFTP, DHCP, DNS, VLANs, routing will be an added advantage.

• Knowledge in setting up and maintaining databases will be added advantage.

Vortexa was founded to solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work in artificial intelligence, Vortexa creates an unprecedented view on the global seaborne energy flows in real-time, bringing transparency and efficiency to the energy markets and society as a whole.

The Challenge

Ingesting data from multiple external vastly different sources at hundreds of rich data points per second, moving terabytes of data while processing it in real-time, running complex and complicated prediction and forecasting AI models while coupling their output into a hybrid human-machine data refinement process and presenting the result through a nimble low-latency SaaS solution used by customers around the globe is no small feat of science and engineering. This processing requires a highly reliable, stable, fault-tolerant infrastructure that can withstand multiple and varied uses and abuses by data analysts, data scientists, industry experts, and the end-users. Fast product iteration cycles necessitate a platform that allows engineers to deploy frequently, independently, and without in-depth knowledge of infrastructure complexities.

The Data Services Team is responsible for the developer platform, and the impressive Amazon AWS estate Vortexa uses to achieve its purpose. This includes two major areas of concern: infrastructure availability, security and costs, as well as developer experience. We use a wide variety of technologies like Kubernetes, Kubevela, Golang, Kafka, Opensearch, Airflow, Athena, and others.

You will be a key member of the small, globally distributed team, instrumental in assessing current technologies, delivering the best possible engineering experience with the shortest development iterations, helping crystallise, converge and standardise technology stacks and implementing the infrastructure roadmap, ensuring 100% uptime, availability, and fault-tolerance of every component of the platform, while optimising AWS costs. You will provide your customers such as data analysts, data scientists, and other engineers with a delightful developer experience tooling boosting their productivity, and allowing them to concentrate on business logic. You will codify and automate any operational knowledge gathered so that R&D can focus purely on creating value for our customers.

You Are:

• Determined to create infrastructure that gets out of the way with a great developer experience
• Excellent at troubleshooting unfamiliar code.
• Striving to be more skilled than Google with Kubernetes
• An AWS power user and evangelist
• Familiar with Apache Kafka and Kafka Streams – deployment, monitoring, resiliency, fault-tolerance, cluster planning and operations, applications debugging
• Experienced with ElasticSearch operations and usage
• Fluent in Terraform, and Go
• Familiar with cloud-native application design and deployment
• Not afraid of challenges and infrastructure troubleshooting
• A “can-do” person – “I’ve done my bit” has no place at Vortexa

Awesome If You:

• Are familiar with Airflow or other workflow orchestration tools
• Understand data lakes like Parquet, Orc, Athena

• Stock-options in a fast-growing, high-potential business
• An open, collaborative, and supportive working culture built on merit, which celebrates creative thinking and “getting things done.”
• The opportunity to work with AI-driven technology in a scale-up environment with commodity trading experts
• Private Health Insurance offered via AXA
• A flexible working policy- accommodating both remote & home working, with regular staff events
• Global Volunteering Policy to help you ‘do good’ and feel better