• Working Days: 5/6 days per week (Mon - Sunday depend on shift)
• Working Time: 44hrs per week + OT
• Outlets Operation Hours: 11am -10:30 pm (work base on shift)
  Salary: $2,100 - $3,000
• Working Location: (Near MacRitchie reserved)

Daily 2-way Transport provided at Caldecott/Bishan MRT Direct to MRT/home for late hours. Uniform and meals provided.

Responsibilities:

• Responsible for operating the F&B outlets assigned
• Uplift customer relations and attend to customer complaints/ queries promptly
• Ensure minimum wastage, breakage and spoilage
• Upsell to achieve sales and revenue targets
• Oversee cash and stock control consistently according to company policies and SOPs
• Create interesting cocktails and constantly innovate in preparation and presentation.
• Understand the crucial aspect of bar and beverage control.
• Pair food with drinks and make recommendations accordingly.
• Any ad hoc duties as required
• Ensure that food hygiene and safety standards are maintained and comply.
• Report on time, in proper uniform and grooming standard.

Requirements:

• Minimum 1 year experience in related industry

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Setting up tables with the correct number of place settings, including crockery, silverware, glasses, and napkin
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, to pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs
• Refresh the table with finesse once guests have finished their main course
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

Service Technician – NAVCOM (IT, VSAT, LEO, and MEO)

• 5 days | 8:00 am to 5:00 pm, or 9:00 am to 6:00 pm
• Salary range: S$ 3,000 – 3,500 + AWS
• Location: West / Shipyard Islandwide subject to Customers

Job Summary

We're seeking an experienced Service Technician specializing in NAVCOM systems, with expertise in IT, VSAT, LEO, and MEO technologies. Responsibilities include installing, maintaining, and repairing navigation and communication equipment on vessels, with flexibility to travel.

Key Responsibilities

• Install, configure, and test NAVCOM systems, including VSAT, LEO, and MEO equipment
• Perform routine maintenance and repairs on navigation and communication equipment
• Troubleshoot and resolve technical issues with NAVCOM systems
• Collaborate with vessel crew and other stakeholders to ensure seamless installation and maintenance of NAVCOM systems
• Develop and maintain technical documentation and reports
• Stay up-to-date with industry developments and emerging technologies in NAVCOM systems

Requirements

• Relevant studies / experienced in related industry
• Experienced in IT, VSAT, LEO, and MEO technologies
• Strong understanding of navigation and communication systems
• Willingness to travel

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Back Office Manager (Customer Service) – Engineering industry

Responsibilities:

• Oversee all back-office service activities and manage the back-office team.
• Meet sales KPIs and prepare accurate sales quotations and price proposals for customers.
• Maintain updated databases (pre-order and post-order) in CRM and spreadsheets.
• Ensure data completeness and accuracy in SAP/CRM for quotations.
• Track customer inquiries, prepare quotations, and drive order intake.
• Handle customer feedback and complaints, resolving or escalating issues as necessary.
• Manage sales and development for a select group of customers.
• Coordinate with internal departments and intercompany teams on sales tasks.
• Maintain standard spare part lists (SPC).
• Provide administrative support to the sales team as needed.
• Perform other ad-hoc duties as assigned.

Requirements:

• Minimum of a Diploma in any field.
• Strong business English communication skills.
• Must have solid SAP knowledge and experience.
• Proficient in MS Office applications.

Experience:

• Background in high-volume transactional environments.
• Exceptional organizational and time management skills.
• Ability to work autonomously and collaboratively in a team.
• At least 5 years of experience in sales or a sales support role.
• Strong commercial acumen.
• Familiarity with sales processes and systems.
• Experience in a manufacturing/Engineering industry is a plus.
• Due to quota restrictions, we can only consider local candidates (Singapore Citizens/ Singapore PR) with full working rights in Singapore

• Manage, define and implement IT infrastructure projects and the quality and progress of these projects to ensure on time, effective project outcomes
• Leading the Service and Technical delivery teams in day-to-day operations matters and ensuring services are delivered with pride and sustainable model to meet our SLA deliverables
• To ensure the project tasks are monitor, track and complete on time and negotiate with the customer if there is any delay or/and gaps
• Manage internal project team members and external vendor or/and partners
• Providing management and operations report
• Making strategic and tactical plans in alignment of delivery to meet the contractual obligation to our customers

Location: Near Woodlands South MRT Station -Thomson–East Coast line (TEL)
Office hours: Mon - Thurs 8.30am to 6pm / Fri: 8.30am - 5.30pm

Broad Function
The Assistant/Manager shall report to the FM HOD.
Lead a key function in Service Operation and Quality, focusing on contract administration, cost control, procurement, quality assurance, and FM service operation.


Key Responsibilities and Duties
Contract Administration & Management:

• Lead contract discussions and monitor milestones
• Review and address contractual issues
• Manage Service Level Agreements (SLAs) for service providers
• Oversee existing service and maintenance contracts
• Assist in strategy formulation for contract administration
• Collaborate with various departments on service contract development
• Expected to work with WH ALPS, finance, legal and etc department on developing of service contracts.

Cost Control and Procurement:

• Manage FM expenditure
• Support FM procurement with ALPS
• Assist with FM OPEX & CAPEX budgets
• Oversee utilities management
• Participate in RFP/RFQ processes

Quality Assurance:

• Assist HOD in developing FM QA policies and strategies
• Oversee FM QA activities and documentation
• Investigate non-conformances and review corrective actions
• Represent FM in Internal Quality Audits
• Conduct quality system audits

FM Operations:

• Oversee the central management and documentation of Work Instruction, FM Policy, House Rule, Tenancy Fitting Out and Reinstatement Guideline, FM department asset, licensing & certification records. Expected to work with along FM system lead to update documentation, where applicable.
• FM rep for Workplace Safety & Health Champion and Business Continuity Planning
• Assist HOD is organising and managing FM training roadmap.
• Oversee FM office administrative support

Job Requirement

• Degree in Building, Property Management, Facilities Management, or equivalent with at least 4-5 years of related working experience or (Diploma with at least 7 years) in similar portfolio for Assistant Manager role.
• Degree in Building, Property Management, Facilities Management, or equivalent with at least 6-8 years of related working experience or (Diploma with at least 10 years) in similar portfolio for Manager role.
• Prior working experience in healthcare setting will be an advantage.
• Prior experience in management of service provider contracts will be an advantage.
• Familiar and experience with public sector procurement governance and processes.
• Knowledge in mechanical & electrical maintenance and operations works.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Registration No. R23112260 (MayThinKyu)

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

• 5.25 Days
• Working location: Hillview
• Salary: $2,800 - $3,000 + Commission + Bonus

Responsibilities

• Understand the market and find new avenues to generate business to hit department targets
• Find new avenues of growth through long-term service contracts to augment ad-hoc business.
• Assist in preparing proposals and quotations for incoming enquiries
• Prepare information and assist the Manager with tender submissions
• Provide input and assist with new digital and traditional marketing campaigns
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Create and track submitted proposals and report status to the Manager
• Develop an appropriate network of industry contacts and reach out with direct marketing tools
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Represent at trade exhibitions and events as required
• Accompany the Manager for client meetings as needed.

Requirements

• Proficiency in Microsoft Office
• Relevant work experience

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a permanent part-time Customer Service Executive.

Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Record keeping
• Establishing excellent rapport with parents, children and teachers
• Responsible for maintaining brand standards (image and presentation, safety and hygiene)
• Ensuring a positive and nurturing learning environment

Requirements:

• Minimum 'N' Level
• Training will be provided
• Speak standard English (required)
• Bilingualism is an advantage

Flexible working arrangement:

• Min 6 months commitment
• Min 3 working days in a week
• Mon to Fri: 1pm to 9pm ($12 per hour)
• Sat and Sun: 9am to 6:30pm ($15 per hour)
• Able to start work immediately
• Working location: 896 Dunearn Road, Link@896, #01-13, Singapore 589472

Important: Please email your resume directly to [email protected]

Please only apply if you meet the requirements.

Only short-listed candidates will be contacted for an interview

Responsibilities

· The essential tasks of Assistant Field Service Engineer consist of, but are not limited to the following:

· Support start-up, contract maintenance and other service activities with emphasis on safety and protection.

· Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.

· Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.

· Manage all orders efficiently until fulfilment stage, by working closely with Service team.

· Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.

· Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency. To provide support to other service activities that may be assigned in the course of work

· Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.

· To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Requirements

· NTC 2 or Diploma in Electrical/Process Instrumentation/Mechanical/Mechatronics Engineering.

· Preferably 3-5 years’ experience in service/engineering position in oil & gas, process industry.

· Knowledge in Electrical & instrumentation is pre-request.

· With class 3 driving license (not 3A).

· Candidates without relevant experience are welcome to apply.

To apply, please visit to www.gmprecruit.com

To find out more about this opportunity, please contact Lionel Liew at [email protected].

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

TikTok LBS Platform's goal is to build a global high-quality LBS database and high-performance LBS services that connects TikTok users with nearby merchants and local services.

- Build a global POI (Point of Interest) database, multi source POI integration and POI nearby search service to support TikTok local services.

- Build geocoding database, geocoding service, and IP Location service to support TikTok local services and monetization product

- Participate in the analysis/mining of location-based data based on compliance requirements, and build a location-related data warehouse

- Develop global general location based service (LBS) with high concurrency and low latency.

- Improve system design and architecture to ensure high stability, performance and reliability of the product.

- Collaborate with multiple cross-functional teams to deliver high quality work in rapid product development.

Qualifications

Minimum Requirements

- Bachelor/Masters in Computer Science or related major

- Proficiency in building backend services for large-scale consumer-facing applications

- Proficient in at least one of the following languages: Go, Python, Java, C++.

- Deep understanding of computer architectures, data structures and algorithms.

- Familiar with common components such as MySQL, Hive, Redis, Spark, ElasticSearch, Message Queue and RPC.

Preferred Qualification:

-Experience in R&D of geographic location-based data is preferred, such as POI(Point of Interest) data, Geocoding related data.

-Experience in big data、data warehouse、streaming data flow and real time data processing system is preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Airexport Customer Service

Working day: 5.5 day during probation, 5.25 after probation (Alt Sat)
Working Hours: 9am to 6pm (Mon to Fri), 9am to 1pm (Sat)
Salary: $2400 - $3300
Location: Changi

Responsibilities:

• Provide dedicated support to assigned customers and overseas agents, handling all aspects of sales quotations, RFIs, RFQs, and inquiries related to air freight.
• Arrange air export bookings with airlines and co-loader agents, ensuring accurate and timely scheduling.
• Follow up with clients on shipment progress and updates, manage air export billing, verify invoices, and handle any rate discrepancies.
• Coordinate closely with customers, sales teams, and overseas agents, while liaising effectively with operations teams to ensure smooth shipment arrangements and meet client requirements.
• Proactively address client inquiries, provide solutions for logistics needs, and maintain high standards of customer satisfaction.

Requirements:

• Proficiency in both English and Mandarin to effectively communicate with Mandarin-speaking associates.
• Strong skills in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work both independently and collaboratively with air operations and cross-functional teams.
• Self-motivated, with a team-oriented mindset and a willingness to learn.
• Flexibility to work overtime as needed to meet client and operational demands.
• Able to perform OT when required.

Company Name: Talent Recruitment Pte Ltd
EA License No: 24C2338
EA Personnel Name: Loke Sai Lye (Loke)
EA Personnel No: R24123366
Email: [email protected]
Contact Number: 8805 9869

• 5 days | 8:00 am to 5:00 pm, or 9:00 am to 6:00 pm
• Salary range: S$ 3,000 – 3,500 + AWS
• Location: West / Shipyard Islandwide subject to Customers

Job Summary

We're seeking an experienced Service Technician specializing in NAVCOM systems, with expertise in IT, VSAT, LEO, and MEO technologies. Responsibilities include installing, maintaining, and repairing navigation and communication equipment on vessels, with flexibility to travel.

Key Responsibilities

• Install, configure, and test NAVCOM systems, including VSAT, LEO, and MEO equipment
• Perform routine maintenance and repairs on navigation and communication equipment
• Troubleshoot and resolve technical issues with NAVCOM systems
• Collaborate with vessel crew and other stakeholders to ensure seamless installation and maintenance of NAVCOM systems
• Develop and maintain technical documentation and reports
• Stay up-to-date with industry developments and emerging technologies in NAVCOM systems

Requirements

• Relevant studies / experienced in related industry
• Experienced in IT, VSAT, LEO, and MEO technologies
• Strong understanding of navigation and communication systems
• Willingness to travel

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

• Backend administration duties
• Front line customer service to walk-in patrons
• Serve food and drinks
• Clear plates and ensure cleanliness of restaurant
• Handle phone inquiries and orders
• Coordinate delivery riders and deliveries
• Ensure timely and good service standards are met
• Ensure food delivered standards are met
• Observe proper workplace and restaurant cleanliness procedures
• Suggest improvements

Job Requirements

• Pleasant personality
• Good customer service skills
• Administration skills
• Computer skills
• Working location at Clarke Quay MRT area
• Operation Timing (1000-1900) - Shift Timings will be planned later
• Timings can change according to operational requirements

Are you an experienced multitasker with a passion for providing top-notch customer service? We're looking for a skilled and enthusiastic individual to join our team as a Customer Service cum Admin Officer!

Job Responsibilities:

• Ensure constant presence at the front counter, welcoming and registering walk-in customers using the case management system
• Oversee queue flow using a computerized system, issue queue tickets, and manage queues. Perform manual tracking of daily walk-ins in case of system failure
• Handle difficult customers professionally, and complete necessary checklists before customer interviews with Officers
• Conduct operational checks and replenish collaterals at the service center each day
• Collect, certify, and manage documents received from customers. Ensure filing and administrative organization
• Respond to telephone and email inquiries
• Provide administrative assistance such as data entry, filing, processing letters, and setting up videoconferencing equipment before appointments.

Job Requirements:

• Minimum GCE O level with 1 to 2 years of experiences in customer service or front desk roles, particularly in government or social service sectors, is advantageous
• Ability to communicate in English and be proficient in a second language and/or converse in dialects as the work requires interaction with a large number of clients from diverse background
• Strong verbal and written communication skills to effectively address customer inquiries and manage difficult situations with professionalism and empathy
• A friendly and patient demeanor with a proven ability to handle high volumes of customer interactions, including those involving sensitive or complex issues

Working Hours:

• Mondays to Fridays (8.30am - 6:30pm)
• Paya Lebar MRT

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/priv.... You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Summary of Responsibilities

• Conduct outlet briefings
• Ensure that outlet logbooks are up to date
• Ensure colleagues' grooming standard are being met and maintained to demonstrate a professional image for our guests
• Establish and maintain a monthly training plan according to the standards required
• Respond proactively to guest queries and to ensure appropriate action is taken in the absence of the manager
• Guide the operations to ensure that guest satisfaction is monitored and where appropriate, rectified
• Ensure that the restaurant is staffed according to operational needs at all times
• Assist the manager in liaising with other departments to ensure that outlet features are in good and clean condition
• Ensure that the place of work and surrounding area is kept clean and organized at all times
• Handle all guests’ requests and complaints politely, promptly and professionally

Job Requirements

• Minimum three (3) years of F&B experience in a same capacity in international luxury hotel groups
• Able to do shifts and work on weekends, 5 day work week
• Service-oriented team player with excellent interpersonal and communication skills
• Able to multi-task and work under pressure in a fast pace environment

The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support. • The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business • units, in particular with all Lines of Service. • Ensure Incident Management processes are followed effectively (ie SRT’s escalation and notification). • Process management and co-ordination for PIR’s and RCA’s for incidents affecting their respective customers, in conjunction with the Problem Management, ensuring the appropriate Business implement actions to prevent reoccurrences of the same issue. • Monitor and Manage Service delivery and Service Level Agreements ensuring that obligations are issues escalated and prioritized. • Coordinating Change Management activities as required. • Identify, implement and drive service improvements to increase customer satisfaction. • Forecast resource demand to ensure can plan and effectively deliver end-to-end services with minimum resource requirement. Interpret and plan projects and workload forecasts on an ongoing basis. • Service Delivery Manager is accountable for account service problems and prioritization of work requests for their monitoring specific customers. • Work with Business to integrate new, enhanced and existing service offerings for the account. • Take a positive leadership role in both and customer businesses by demonstrating core values. • The Service Delivery Manager may supply input to the customer Annual Technology Plan. • Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business. • Work with Tower to analyse the client requirements and provide technical inputs (Server, Network and Database) for better Service delivery. • Understand Technical setup of the Client and provide technical inputs to manage existing with continuous improvement/enhancement required. • Work with Internal teams for delivering the services beyond BAU with additional revenue generated

Responsibilities:

• Warmly greet parents and children and create a welcoming atmosphere.
• Assist with registration and check-ins for classes and events.
• Respond promptly to parents’ inquiries in person, via phone regarding class schedules, programs, and other centre-related information.
• Manage and update class bookings and attendance records.
• Assist with administrative tasks, including data entry and maintaining accurate records.
• Support the team in managing the reception area and ensuring it is clean and organized.
• Address and resolve minor complaints or escalate issues to the appropriate personnel.
• Provide information about ongoing promotions and upcoming events.
• Ensure a smooth flow of operations during peak hours, including guiding parents and children to designated areas.

Requirements:

• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Prior experience in customer service or administrative roles is a plus.
• Ability to handle inquiries and concerns with professionalism and patience.
• Basic computer proficiency (e.g., Microsoft Office, email).
• Strong organizational skills and attention to detail.
• Comfortable working in a child-centric environment and interacting with children.
• Ability to commit to working on weekends and/or depending on the schedule.
• Preferably bilingual, able to speak both English and Chinese to assist a diverse range of parents effectively.

If you’re enthusiastic, organized, and love working with families and children, we’d love to hear from you!

• Fix equipment and carry out maintenance works at customers' premises
• Liaise with the customers and sub-contractors to facilitate the maintenance

Requirements:

• Nitec in Electronic or Electrical Engineering
• 2 years of hands-on experience in carrying out off-site trouble shooting of any electrical and electronics system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Role:

Key Account Supervisor [After Sales Service]

• Salary: $3000 - 4000
• Working Days: 5 days , 8– 5.15pm
• Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Service Crew

• 6 days, 10am-10pm with 3 hour split shift break, can negotiate, Monday off day
• Salary: $2100 -$2400
• Location: Boon Keng

Job scope:

• Greet customers and taking orders
• Serving food and drinks
• Any other ad-hoc duties

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Service Technician

• $2500 - $3300 + $60 handphone allowance
• Senoko
• Working hours: Mon - Fri 8am – 5pm, Sat 8am – 12pm

Requirements:

• Candidate must possess at least a NITEC, Professional Certificate in ( Electrical / Electronic / Mechanical) or equivalent.
• Must have basic Electrical/ Mechanical and Electronic background.
• Must have class 3 driving license
• Able to start work immediately or short notice.

Job Responsibilities:

• Servicing, installation, testing and troubleshooting of electrical and mechanical parts at clients' premises or workshop.
• Access control, able to work under minimal supervision.
• Experience in Security System is a plus.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description

Responsibilities

• Attend to clients’ enquiries on account-related, trading-related matters via various channels.
• Ensure a smooth end-to-end client experience to drive clients’ retention and satisfaction.
• Facilitate the proper execution of trades for clients in an accurate and timely manner.
• Perform other dealing functions such as assessing risk and preparing trade reports.
• UAT cases
• Support multiple key projects such as onboarding of new products, platform development, and other deliverables.
• Assist in any other ad-hoc tasks as assigned.
• Shift work is required.

Competence Requirements

• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Excellent problem-solving skills and attention to detail
• Proficiency in using customer service software and tools
• Knowledge of products and services offered by the company
• Relevant CMFAS papers (for license application)
• Experience in equities, options and futures products' entire trade cycle
• Knowledge of Structured Products and Fixed Income will be a plus

Key Responsibilities:

1. Installation and Setup:

• Install and configure IoT devices, sensors, and networks according to stakeholder requirements.

• Perform system integrations, ensuring that devices is able to communicate with the yard central system.

• Ensure network connectivity ie routers, Access Points, wi-fi is properly established for IoT systems.

2. Troubleshooting and Maintenance:

• Diagnose and resolve issues with IoT devices, networks, or platforms, both remotely and on-site.

• Conduct regular inspections and maintenance of IoT devices and systems to ensure optimal performance.

• Perform firmware and software updates on devices as needed.

• Address and resolve connectivity issues, sensor malfunctions, and data reporting errors.

3. Customer Support:

• Provide technical support and training to stakeholder on how to use and maintain their IoT devices.

• Address stakeholder inquiries and concerns, either on-site or remotely, ensuring satisfaction and efficient problem resolution.

• Assist with the integration of IoT systems into existing infrastructure and applications eg digital twin platform

4. Documentation:

• Maintain good records of all service activities, including installations, configurations, maintenance, and stakeholder interactions.

• Provide reports on system performance, usage patterns, and any potential improvements.

• Document troubleshooting steps, solutions, and maintenance schedules.

• Check on System upgrades and System Optimization from vendor

Required Skills and Qualifications:

• Technical Knowledge: Familiarity with IoT devices, sensors, cloud-based platforms, and networking protocols

• Troubleshooting Skills: Strong problem-solving abilities, especially in identifying issues with hardware, software, or connectivity.

• Communication: Ability to explain technical issues and solutions to stakeholder clearly and concisely.

• Networking Knowledge: Understanding of network infrastructure, IP addresses, routers, and firewalls.

• Hands-on Skills: Comfortable working with hardware, including installation, wiring, and setup.

• Field Service: Safety- oriented, need to have interpersonal skills to interact with stakeholders like P&M, Security, Ops teams to coordinate work task

EA Number: 11C4879

Responsibilities

• Address and resolve customer inquiries through phone, email, social media, and live chat channels swiftly and efficiently.
• Ensure accurate and timely logging of all customer service requests and follow-up interactions in the CRM system.
• Work closely with internal teams to resolve customer issues and follow up as necessary.
• Report emerging issues, query trends, and recurring service failures to the team lead or manager, ensuring corrective actions are taken to prevent future problems.
• Assist with the preparation and invoicing of both local and export spare part orders.
• Generate and prepare weekly and monthly reports for customer service and submit these to the business unit and head of department.
• Maintain and manage the spare parts inventory.
• Take on other duties and project work as assigned.

Requirements:

• Prior experience in customer service, call centers, or banking environments handling calls and correspondence is a plus.
• Customer Service Oriented
• Strong phone etiquette, comprehension, communication, and interpersonal skills.
• Proficiency in MS Office
• Familiarity with SAP is advantageous.
• OJT will be provided to ensure proficiency in all required tasks.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y66965