Job Responsibilities: Customer Provide a high quality, first level of support to all stakeholders in resolving issues and ensure that a clear customer focus is maintained and that support calls are dealt with inside agreed service level agreements (SLAs). Ensure the Service requests, issues and Problems tickets are logged in ITSM ticketing system. Escalate more complex server and system operation issues to the relevant level 2 and 3 teams and ensure a timely resolution and closure of tickets within SLAs. Other/ Control Perform OVS system related operations, monitoring OVS cut off times to ensure users printing devices are offline. Monitoring of OVS daily transfer of batch printing files to outsourced vendors are completed timely and reports are delivery for external print processing. Document and update the monitoring procedures and escalate any unusual activity. Perform the daily scheduled tasks and ensure these are carried out in a timely manner. This includes but not limited to daily CTS download and OM processing. Endure the provision and delivery of a support services within operationally agreed targets during the approved service hours. Ensure that both Ad-hoc request and daily tasks and activities are maintained within agreed service and operating levels and that support levels are maintained adequately. Contribute towards the team's strong service delivery ethos placing customer service and responsiveness as primary focus. Adhere to all company policies as well as guidelines. Job Requirements: Minimum 2 years of customer service experience in IT environment. Comfortable to do shift work and work on weekends and public holidays Experience in Data Center operation functions, performing monitoring and daily tasks. Experience in handling customers call and good problem escalation skill. Good interpersonal skills and communication skill to deal effectively with others. Ability to organize priorities to ensure that requests are completed on time. Knowledge in IT computer operation. Handling daily operation of running batch job, monitoring and handling of external printing service. Helpdesk or Service Desk customer handling experience meeting customer satisfaction. Added advantage with industry certification in ITIL Foundation or ITIL intermediate Certification. We regret to inform that only shortlisted applicants will be notified. 10054606 - WD

AVP, Deployment and Release Engineer, Group Technology Posting Date: 3 Dec 2023 Location: Alexandra Road, Singapore, Singapore Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. About the Department Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure. Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing. Job Responsibilities Job Objectives • Drive standardization across infrastructure, deployment and release management, best practice adoption, and consistency to implement and support a sustainable platform to rollout to regional countries • Take accountability to deliver the scope on-time, within budget with high quality. Exercise judgment, take initiative and make decisions. • Deliver solutions that meet and exceed the functional, non-functional/technical, infrastructure and security requirements • Lead and collaborate with cross-functional and technical teams including business analysts, technical teams, testing teams and other Host technical teams to design and deliver solutions • Mentor and train technical team members with the potential to grow into Technical Leads • Work effectively with tech and delivery and Security Teams to ensure efficiency of the solutions implemented to support the business • Setup, manage, maintain and troubleshoot our existing deployment and infrastructure. • Be part of a team to help achieve in ensuring the high levels of system/application availability and performance. Key Responsibilities • Setup, manage, maintain and troubleshoot our existing deployment and infrastructure and be a part of the release management team. • Drive technical innovation to enhance functional and technical capabilities of the platform • Build frameworks for configuration instead of code for each component • Communicate with technical and non-technical resources and work with limited direction while being highly productive • Apply standards and industry frameworks while leverage existing technologies and tools in the Bank • Adopt devops, CI/CD and related technologies and frameworks. • Document in details. • Manage, address and resolve project-related technical issues in a timely fashion, ensuring necessary escalation and communication to stakeholders as necessary • Select, train, develop and manage technical team members in a conducive team environment • Guide the project team in issue resolution to meet the requirements and timelines Job Requirements • Degree with 10+ years of current, hands on technical experience • Committed and self-drive • 4-6 years experience in release management, devops, and good understanding of deployment processes • Experience in installing, configure and troubleshoot Weblogic, iPlanet, Websphere based environments • Experience with automation, Continuous Integration • Experience with Deployment process and tools, eg Jenkins, Aldon, etc • Good scripting skills • Good networking knowledge • Exposure to administration and performance testing tools is a big plus Nice to have: • Banking background preferred but not a requirement. • Go getter attitude with strong analytical and problem solving skills • Understanding of: AIX O/S and/or RedHat platform and scripting skills Java and internet-related components (i.e: JSON, XML) iPlanet, Websphere, Weblogic, Database, Sql DevOps suite of products (i.e: Jenkins, GitHub, Sonar, Aldon, etc) Connect Direct, SFTP Perf tuning and automation in general • Exposure to, and experience with microservices desirable. • Strong oral communication and writing skills • Passionate and results orientated Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference.

At OCBC, we uphold integrity as one of our core values and place a strong emphasis on having a strong compliance culture. The Business Compliance Service Manager role within the EmB Business Compliance Team is responsible for reviewing and carrying out surveillance work on Corporate accounts (Emerging Business) to manage risks pertaining to anti-money laundering, counter-terrorism financing or economic and trade sanctions. The Business Compliance Service Manager is expected to be highly accurate and meticulous in analysing account transactions. When a transaction or event poses a risk to the bank (reputational or potential breach of law, sanction of regulation), the successful candidate is expected to identify and recommend or take remedial action to mitigate the risk. The candidate is thereafter required to complete reviews within the stipulated timeframe. Are you ready to develop your potential within OCBC's EmB Business Compliance Team? Essential Duties and Responsibilities: • Perform various types of triggering event reviews on customer accounts in a timely and efficient manner • Identify, analyze and escalate potential AML risks • Generate independent recommendations regarding AML risks • Liaise with customers or Relationship Managers to obtain updated client information • Identify and escalate any unusual activity or transaction activity inconsistent with client profile and file UTRs where required • Collaborate with business users and project team members on problem resolution, project initiation, implementation and post implementation support • Conduct research via available Bank systems, commercial databases and the internet • Contribute to developing and ensuring a compliant culture within the business users Growth opportunities: During your time with us, you can expect to: • Enrich your knowledge on local regulations, bank controls and AML risk within the Emerging Business • Be part of an environment that supports your development and recognises your achievements • Make connections that will advance your career in the business banking industry • Sharpen your interpersonal, analytical and research skills Qualifications Qualifications: We are looking for degree holders who possess: • Minimum 1 year of relevant experience • Good grasp of local regulatory, KYC and AML guidelines and good awareness of bank controls and AML risk • Proficiency in MS office applications, World check or Factiva • Keen eye for detail and excellent communication and interpersonal skills • Excellent command of spoken and written English and/or other languages • Ability to articulate thought processes clearly, concisely and effectively • Ability to multi-task and work well in high pressure environment to meet deadlines Join OCBC in shaping our compliance culture for our customers and communities today.

Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards. Responsibilities Support Relationship Managers in daily operations to enhance customer experience, including handling customer enquiries, rate fixing for deposits and loans, account opening, coordinate/ liaise with relevant parties on customer due diligence (CDD)/ periodic reviews maintenance of customer records and files. Ensure documentation is complete and that all approvals, facility and security documents are in place at all times. Follow up on submission of clients' financials for spreading and assist Relationship Managers in preparing the necessary documents for credit application / review. Preparation of offer / variation letters and follow up on documentation aligned with stipulated terms and conditions. Follow up on submission of periodic documents (e.g. insurance policies, valuation reports etc.) from clients or relevant parties, and assist Relationship Managers to address queries on such documents. Additional duties including ad hoc projects supporting Relationship Managers and team in sales and marketing. Requirement s Minimum Diploma holders, with at least 2 years of relevant working experience in a banking environment. Good understanding of the Corporate Banking business and related banking products. Good communication and interpersonal skills. Able to multi task and work independently. Service-oriented and a team player Proficient in Microsoft Office applications. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Summary Singapore Permanent JN -112023-1950434 Nov 06, 2023 S$50-99k Job Description Hiring for Presales Security Engineer, * Experienced in turn-key development, implementation and maintenance of large-scale, multi- platform, multi-vendor systems in the IT and engineering domain Education / Experience: Bachelor Degree in Computer Science/Engineering or equivalent 8 years of relevant work experience Possession 1 or more of the professional certifications such as CISSP, CCSP, ITIL, PMP, MCSD, MCSE, VCP & CCIA would be an advantage Job Description: Account Management with Key Customers Partnership Management with Key Vendors Technical Proposal Writing for RFI/Proposal, RFP, Tender Perform Technical discussion and presentation Perform Proof of Concept Writing technical proposal that can serve as further insights and thoughts to enhance the current system by the customer Design Turn-key Enterprise Solutions Work with pre-sales from different expertise to create a comprehensive solution Work with the Sales team to strategies on solution design Keep abreast with the latest technology updates in the industry Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted. EA Licence No: 11C5502 Registration No: R1876903

Job Summary Singapore Permanent JN -112023-1950436 Nov 06, 2023 S$50-99k Job Description We are currently seeking individuals who are results-oriented, passionate about their work and experienced in Cyber Security Education / Experience: Diploma/Degree in IT / Computer Science / Engineering, or equivalent Professional certifications in cyber security solutions preferred Job Description: Work experience with maintaining enterprise systems with focus on cyber security Troubleshoot reported issue Liaise with technology vendors for escalation where required Patching and updating of tools and systems Prepare incident reports and maintain records of service level agreements for customers Maintain technical documentation Skill sets: Experience in Operations Support Experience in technologies like McAfee, Cisco, Microsoft, Thales 3 years in managing and executing projects based on endpoint security, data loss prevention and vulnerability management domains. If you are interested in this position, please click "Apply Now" and we will review your qualifications & reach out to you for further discussion & next steps. Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted. EA Licence No: 11C5502 Registration No: R1876903

Job Summary Singapore Permanent JN -112023-1950433 Nov 06, 2023 S$50-99k Job Description We are currently seeking individuals who are results-oriented, passionate about their work and experienced in Cyber Security Education / Experience: o Degree in Computer Science, Cyber Security or related field. o 1-3 years of relevant experience is preferred Job Description: Report to Cyber Security team lead. Planning, implementing, managing, monitoring and upgrading of IT security solutions. Support project by delivering project deliverables and completing project milestones. Develop and maintain technical, operational and configuration documentations required for project implementation. Vendor coordination and management for product implementation and troubleshooting. Evaluate security products and conduct Proof of Concept (POC) to verify the effectiveness of each security measures, and to make certain that the security measures will continue to be effective after implementation. Provide technical support and incident response for IT security infrastructure components to the maintenance team. Skill sets: Knowledge of Endpoint Security solutions, such as Anti-Malware, Host Firewall, Application & Change Control, Disk Encryption and EDR Knowledge of Identity & Access Control solutions, such as PKI solutioning, Hardware Security Module (HSM), Privileged Access Management, 2FA and OS Hardening Policies Implementation of the Endpoint or Identity & Access Control Security tools Knowledge of various OS such as Windows or Linux Strong verbal and written communication skills Team player as well as ability to work independently on tasks Self-motivated with the ability to drive features to delivery If you are interested in this position, please click "Apply Now" and we will review your qualifications & reach out to you for further discussion & next steps. Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted. EA Licence No: 11C5502 Registration No: R1876903

Job Summary Singapore Contract JN -122023-1952894 Dec 19, 2023 Competitive Job Description Looking out for proficient professionals in telephony engineering. They specifically seek expertise in Sonus, Ribbon & SIP for involvement in Migration, Upgrades, & lifecycle implementation project Job Requirements: Ability to manage and communicate effectively with stakeholders Design and implement session border controller infrastructure and all its sub components Provide broad technical view across platform, identifying technical dependencies, issues, risks, and impact on production access engineering environment Deliver integration standards to reduce operational risk and deliver operational excellence Define detailed technical requirements and scope of work for vendor or bank team implementation Drive business and control partner initiatives and get approvals from regional Compliance partners in the region Assess impact of issues and/or regulatory requirements on product and production environment Support automation initiatives with goal of delivering service excellence and meeting compliance requirements Provide access engineering application management Partner with regional Compliance officers, Audit, GIS, Networks, and TI Address Tier 3 escalation issues Job Requirments: Ribbon Session Border Controller (SBC) Upgrades / Migrations and Life Cycle Management Managing Ribbon Session Border Controller Deploying Session Border Controller and its components Enabling Voice Recording Encryption services Experience in implementing and troubleshooting largescale Session Initiation Protocol (SIP) networks Hosting Services Deployments If you are an experienced Technical risk & compliance looking to contribute to a dynamic team and navigate the intricacies of risk and control, we invite you to apply. Join us in shaping a secure and compliant operational landscape. Interested candidates may apply through the application system with us. Shortlisted candidates will be notified. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy . You acknowledge that you have read, understood, and agree with the Privacy Policy.

An exciting Software Engineer (Java/Spring/Fintech) job has become available at a leading financial institution in Singapore. About the Software Engineer (Java/Spring/Fintech) Role: You will be part of an expanding industry leader in the finance/payment/banking sector, dedicated to delivering innovative solutions that transform how businesses operate. Join a team of highly skilled professionals who are passionate about developing cutting-edge applications and systems. Immerse yourself in a collaborative and creative work environment that encourages continuous learning and growth. Key Responsibilities: Design and architect integration solutions for multiple systems and services that will shape the future of the finance/payment/banking industry Develop high-performance, low-latency, and reliable mission-critical applications that will drive innovation and make a significant impact Showcase your skills by writing maintainable, robust, and testable code that will set new industry standards Collaborate with a team of experts to conduct thorough code reviews and test case evaluations to ensure the highest level of quality Implement cutting-edge processes, solutions, and tools that revolutionise software delivery and elevate the company's products to new heights Stay ahead of the curve by adopting the latest software development trends and industry best practices To succeed in this Software Engineer (Java/Spring/Fintech) role, you must have experience with Java, Spring, low latency and fintech. Key Requirements: Expertise in the field with a bachelor's or master's degree in Computer Science or a relevant field Proven software development experience in the finance, payment, or banking industry to drive innovation Exceptional social, communication, presentation, and leadership skills in a collaborative environment Mastery of Java and at least one other programming language to create groundbreaking solutions Excellent knowledge of Relational Databases, SQL, and ORM technologies to optimise performance Strong foundation in frameworks such as Spring, jUnit, etc. to build robust applications Ability to thrive in a fast-paced and results-driven environment where your contributions will make a tangible difference This exciting Software Engineer (Java/Spring/Fintech) opportunity in Singapore is with a leading financial institution. If you are driven and determined and want to take the next step in your career, this Software Engineer (Java/Spring/Fintech) role is for you. Apply now or contact me at [email protected]/+65 8859 2374 for a discussion. Do note that we will only be in touch if your application is shortlisted. Robert Walters (Singapore) Pte Ltd ROC No.: 199706961E | EA Licence No.: 03C5451 EA Registration No.: R1654295 Jay Teo