1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

• Instrumentation of measurement and detection equipment for military and homeland security.
• Oversee post-sales delivery of equipment, conduct scheduled maintenance, and conduct diagnostic analyses for troubleshooting and repair tasks.

Requirements:

• Higher Nitec in Electrical & Electronics Engineering or equivalent.
• At least 2 years of working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Our client is specialized in the production and distribution of disposable medical devices.

• Handle the automation projects including equipment upgrade, and assembly process productivity initiatives.
• Lead the automation initiatives to ensure the machine design, cycle time, project lead time and cost meet the requirements.
• Work closely with cross functional teams to achieve equipment effectiveness and improve process capability through process enhancement and validation.
• Contribute to continuous improvement projects to minimize operational disruption and achieve productivity savings.

Requirements:

• Degree in Mechanical/Electrical Engineering or equivalent
• At least 5 years of experience in automation and assembly processes from Medical Device/Pharmaceutical industry.
• Strong knowledge on automation machine design and PLC programming.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Work with system architect and pre-sales team to implement security surveillance systems and network infrastructure solutions in-premise and able to articulate and document the solution.
• Analyze, plan, implementation (network, system, infra, applications), testing, and management of a state-of-the-art integrated perimeter, video surveillance and video analytics security system
• Good knowledge and hands on experience working with software and hardware systems in the area of:
  • IP CCTV System
  • Fence Intrusion Detection System (FIDS)
  • Physical Security Information Management System (PSIM)
  • Video Management System (VMS)
  • Data Protection
  • Identify and Access Management
  • Windows Server OS, Linux OS in a virtual environment
  • Virtualisation and Hypervisors
  • Network Monitoring
• Work, liaise and lead inter-disciplinary technical team and stakeholders to design, implement and verify solutions to meet project requirements for performance.
• Works with partners to diagnose and rectify technical issues as well as support preventive and corrective maintenance
• Develop technical implementation timeline with critical path that complements project management schedule.
• Collaborate with respective key vendors/partners to design and review the proposed solution architecture in accordance with standards and policies.
• Understands technical documentation, installation manuals, system drawings and able to orientate construction drawing, floor plan, etc.
• Ensure the project User Acceptance Tests are conducted successfully accordance to requirements
• Proficient in electrical power and good knowledge on power cabling works for on-site works
• Attend customers meetings, report regularly on progress and monitor project progress
• Liaise with customers/consultants/project managers concerning approval of designs,reviews, progress of work, problem solving, etc.
• Determine and define clear deliverables, roles and responsibilities of technical engineers in a project to ensure all are actively working toward established milestones and ensuring work complete on time on schedule.
• Assists maintenance team to ensure System Availability and Reliability meets customers’ requirement
• Conduct Root Cause Analysis of system issue and failures and recommend solutions.
• With knowledge on construction site safety and regulatory requirements
• Understanding of financial reporting, budget tracking, and project cost management
• Attain key certifications for partnership with key vendors
• Bachelor’s degree in computer science, Engineering, Information Technology, Electrical / Electronic, Information Systems or equivalent discipline
• 5 - 10 years of relevant experience in security surveillance hardware and software administration, configuration, network design, and troubleshooting
• Positive work attitude, self-motivated, creative, and resourceful with a customer first mind set
• Independent, hardworking, and able to work under pressure
• Able to handle emergency situations outside of normal work hours when required
• Good inter-personal, organizational, problem solving and teamwork skills.

Position : Customer Service Officer

• Salary :$2200-$2400
• Working hours - 8.30am to 5.30pm for Mon - Fri. Sat (Half day) 8.30am to 1230pm (WFH)
• Location : Changi South

Jobscope
Replying emails (responding to clients when required) For example, clients send an email in - requiring for transportation service. The candidate will have to take note and respond accordingly.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Descriptions:

• Ensure smooth daily administration and operation of the office.
• Planning and implementing the global administrative and general affairs management system, including the establishment of various standard forms, meeting SOP, introduction, and teaching of clerical tools, etc.
• Upkeep cleanliness and maintenance of facilities including liaising with vendors, upkeep of first aid supplies and fire-fighting equipment, ensuring reception and meeting rooms readiness at start and end of day.
• Record and update office inventory, ordering of stock.
• Manage procurement and replenishment of office, centers’ required consumables, stationery, and supplies.
• Provide logistics support such as room booking, prepare beverages, projector etc.
• Diary management and arranging appointments, booking meeting rooms and conference facilities.
• Other duties as assigned by Senior Management.

Job Requirements:

• 3-5 years relevant experience, such as co-working or sharing office management experience.
• With developed global administrative affairs, property management capabilities and SOP establishment experience is a plus.
• With project management experience is a plus.
• With office renovation experience is a plus.

• Resolve equipment faults at customers' premises and ensure timely resolution.
• Coordinate with customers and sub-contractors to manage add-on project activities.
• Track work progress closely to ensure adherence to schedules and quality standards.
• Guarantee timely delivery of materials and equipment for site installation or fault rectification, and conduct periodic maintenance for customers.

Requirements:

• Diploma in Electronics/Electrical Engineering or equivalent,
• At least 2 years of experience in troubleshooting of card access systems, alarm systems, CCTV etc.
• Possess valid class 3 driving license.
• Comfortable with stand-by duty.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities

· The essential tasks of Assistant Field Service Engineer consist of, but are not limited to the following:

· Support start-up, contract maintenance and other service activities with emphasis on safety and protection.

· Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.

· Participate in service and repair of gas detectors, safety activities, emergency response, breakdown calls and ad hoc projects.

· Manage all orders efficiently until fulfilment stage, by working closely with Service team.

· Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.

· Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency. To provide support to other service activities that may be assigned in the course of work

· Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.

· To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company.

Requirements

· NTC 2 or Diploma in Electrical/Process Instrumentation/Mechanical/Mechatronics Engineering.

· Preferably 3-5 years’ experience in service/engineering position in oil & gas, process industry.

· Knowledge in Electrical & instrumentation is pre-request.

· With class 3 driving license (not 3A).

· Candidates without relevant experience are welcome to apply.

To apply, please visit to www.gmprecruit.com

To find out more about this opportunity, please contact Lionel Liew at [email protected].

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

• Position: Offshore Vessel Superintendent
• Singapore Maritime Industry
• Monday - Friday (1 Day WFH): 9am - 6pm
• Basic Salary: $7,000 - $10,000 + Bonuses + Medical Benefits
• Office at Pandan Road - Transport Pick Up from Clementi MRT

Company provides AWS & Performance Bonus + Transport Pick Up + Lunch Provided + Medical Benefits / Insurance such as Dental, Specialist Claims, Health Screening

Summary

• Responsible for the technical management / aspect of the assigned vessel.

Job Description

• Operate and maintain the ship's marine equipment safely, economically, and efficiently in accordance with customer contracts / Charter Party, within approved budgets, to the satisfaction of both owners and their clients.
• Serve as the onshore contact point for the Vessels in day-to-day operations related to technical management and mobilization activities.
• Maintain contact with the owner in daily operations, as defined and agreed with the Marine Manager.
• Ensure that Statutory and Classification surveys for all plant and equipment on the vessels are carried out.
• Perform preventive and corrective maintenance to prevent technical/operational non-conformities that may lead to downtime.
• Contribute to the continuous improvement of the PMS maintenance system by providing proactive feedback to the Fleet Manager and Marine Manager.
• Monitor and follow up on the vessel’s technical performance and defined KPIs.
• Take immediate actions to adjust and improve performance in case of non-conformities or when deviations are observed/reported.
• Follow up and ensure corrective actions are implemented in case of technical-related incidents and non-conformities.
• Analyze breakdowns and technical incidents and suggest experience transfers to the fleet.
• Report the vessel's technical status on a weekly basis to the Marine Manager.
• Plan, coordinate, and supervise ship repairs and dry-docking of vessels in cooperation with other stakeholders.
• In case of major breakdowns, arrange repairs, provide spares and service engineers, and supervise the repair work to ensure safety, quality, and cost-effectiveness.
• If insurance is involved, contact, inform, and follow up until settlement in coordination with the Fleet Manager and Marine Manager.
• Lead Vessel Condition Assessments.
• Participate in appraisals and selection of key personnel onboard the vessel.
• Comply with the requirements and report non-conformities.
• Actively cooperate with other disciplines within the fleet to optimize overall vessel and fleet performance.
• Be proactive and seek effective solutions for both the company and clients.
• Show a high degree of flexibility in ad hoc situations.
• Contribute actively to improving routines and solutions.
• Perform other duties as assigned.

Job Requirement

• Minimum 3 years of relevant experience.
• Sea time as Chief Engineer on an offshore vessel preferred.
• Experience in operations / technical scope for OSVs.
• Proven experience in budgeting and cost control.
• Sound knowledge in:

- General vessel machinery, equipment, and systems.

- Classification and statutory requirements.

- Engine types, including Caterpillar, Cummins, Wartsila, and Niigata.

- FPP, CPP, Z-Pellers, and Azimuth drives.

- DP systems and maintenance.

- Diesel-electric drives and hybrid engine configurations.

- Computer-based PMS and ancillary software.

• Preferably possess ship management skills.
• Able to travel at short notice.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Our client provides advanced instruments and systems designed for high performance across various industries.

• Connect with prospective clients to provide tailored semiconductor solutions.
• Manage the entire sales process, from prospecting to after-sales support.
• Liaise with global teams and R&D to tailor solutions to customer needs.
• Drive growth by exploring industry trends and opportunities in the SEA market.
• Foster and sustain strong client partnerships.

Requirements:

• Degree in Materials Science or equivalent.
• At least 2 years of sales experience in the Metrology/Scientific Industry.
• Good understanding of semiconductor processes for laboratory equipment uses for failure analysis, quality control and metrology equipment for thin film.
• Excellent communication, negotiation, and customer relationship skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description

We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).

Collaborate with cross-functional teams to identify and resolve production issues.

Perform root cause analysis and provide solutions to prevent future issues.

Create and maintain documentation related to production issues and resolutions via JIRA.

Implement and maintain processes and procedures to improve production support.

Provide daily, weekly, and monthly reports on system performance and issue status.

Ensure proper deployment and release of software updates & infrastructure patches/upgrades.

Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.

Deployments during silent hours.

Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:

Bachelor’s degree in Computer Science or related field.

2–4 years of experience in Production Support or related role.

Strong technical skills in Java, SQL, UNIX, and scripting languages.

Ability to troubleshoot and resolve complex production issues efficiently.

Excellent problem-solving and analytical skills.

Effective communication skills to collaborate with cross-functional teams effectively.

Willingness to participate in on-call rotation.

Job Scope & Responsibilities:

• Excellent experience with supporting Windows 10
• Experience with a previous large scale Windows migration project a plus
• Have worked on Tickets and Requests Tools, has knowledge of Quality parameters SLA and tickets SLA,
• Ability to cope under pressure, Pay great attention and follow the instructions provided.
• Flexible to provide Branch & Weekend Supports
• Excellent customer facing skills, communication skills, comfortable working with all different levels of staff
• Minimum 3 year experience

• Position: Offshore Vessel Superintendent
• Singapore Maritime Industry
• Monday - Friday (1 Day WFH): 9am - 6pm
• Basic Salary: $7,000 - $10,000 + Bonuses + Medical Benefits
• Office at Pandan Road - Transport Pick Up from Clementi MRT

Company provides AWS & Performance Bonus + Transport Pick Up + Lunch Provided + Medical Benefits / Insurance such as Dental, Specialist Claims, Health Screening

Summary

• Responsible for the technical management / aspect of the assigned vessel.

Job Description

• Operate and maintain the ship's marine equipment safely, economically, and efficiently in accordance with customer contracts / Charter Party, within approved budgets, to the satisfaction of both owners and their clients.
• Serve as the onshore contact point for the Vessels in day-to-day operations related to technical management and mobilization activities.
• Maintain contact with the owner in daily operations, as defined and agreed with the Marine Manager.
• Ensure that Statutory and Classification surveys for all plant and equipment on the vessels are carried out.
• Perform preventive and corrective maintenance to prevent technical/operational non-conformities that may lead to downtime.
• Contribute to the continuous improvement of the PMS maintenance system by providing proactive feedback to the Fleet Manager and Marine Manager.
• Monitor and follow up on the vessel’s technical performance and defined KPIs.
• Take immediate actions to adjust and improve performance in case of non-conformities or when deviations are observed/reported.
• Follow up and ensure corrective actions are implemented in case of technical-related incidents and non-conformities.
• Analyze breakdowns and technical incidents and suggest experience transfers to the fleet.
• Report the vessel's technical status on a weekly basis to the Marine Manager.
• Plan, coordinate, and supervise ship repairs and dry-docking of vessels in cooperation with other stakeholders.
• In case of major breakdowns, arrange repairs, provide spares and service engineers, and supervise the repair work to ensure safety, quality, and cost-effectiveness.
• If insurance is involved, contact, inform, and follow up until settlement in coordination with the Fleet Manager and Marine Manager.
• Lead Vessel Condition Assessments.
• Participate in appraisals and selection of key personnel onboard the vessel.
• Comply with the requirements and report non-conformities.
• Actively cooperate with other disciplines within the fleet to optimize overall vessel and fleet performance.
• Be proactive and seek effective solutions for both the company and clients.
• Show a high degree of flexibility in ad hoc situations.
• Contribute actively to improving routines and solutions.
• Perform other duties as assigned.

Job Requirement

• Minimum 3 years of relevant experience.
• Sea time as Chief Engineer on an offshore vessel preferred.
• Experience in operations / technical scope for OSVs.
• Proven experience in budgeting and cost control.
• Sound knowledge in:

- General vessel machinery, equipment, and systems.

- Classification and statutory requirements.

- Engine types, including Caterpillar, Cummins, Wartsila, and Niigata.

- FPP, CPP, Z-Pellers, and Azimuth drives.

- DP systems and maintenance.

- Diesel-electric drives and hybrid engine configurations.

- Computer-based PMS and ancillary software.

• Preferably possess ship management skills.
• Able to travel at short notice.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

VMware Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a VMware Engineer to install, configure and manage the VMware private cloud computing platform.

Responsibilities:
- Install new components into production environment
- Make configuration amendments into the existing production plant
- Suggest amendments in the current installation procedures
- Drive capacity expansion of existing production plant
- Migration of virtual environment from source to destination and technology refresh of legacy virtual hosting platform(s).

Requirements:
- Working experience in implementing virtualization.
- Understanding of cloud, server, storage, and virtualization architecture design.
- Familiar with either Windows and/or UNIX flavored servers.

Additional Information:
- Location: HarbourFront
- Working hours: Monday to Friday, 9 am to 6 pm.
- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.
- 12-month renewable contract with 2 months' notice period.

M&E Engineer/ Coordinator

Working hours: 5.5 days/ 6 days (8am – 6pm)
Salary: $3000 - $4000 (Depends experiences)
Location: Island-wide (Depends Project Location)

Requirement:

• At least 2-3 years of relevant experiences
• At least Diploma / Degree in Mechanical Engineering, Electrical Engineering or its equivalent

Responsibilities:

• Assist M&E Manager in coordinating M&E specific works on site.
• Control site progress & installation quality as per approved Shop Drawings, Technical Submissions and Equipment/Material Procurement/Fabrication/Delivery Schedule for on-time completion.
• Responsible for M&E drawing coordination and production of CSD and individual service drawings quality.
• Responsible for conducting QA/QC inspection, managing RE, RTO and responsible for clearing QA/QC inspections to meet with construction schedule.
• Responsible for variation order cost collection, cost verification of the VO works and make necessary recommendation of VO prices.
• To check, evaluate and confirm work done and material supply quantity status for the purpose of M&E sub-contractor/NSC vendors progress payments incl. instruction of progress substantiation document preparation by sub-contractors and vendors
• Responsible for site implementation of safety standards to comply with IMS safe work methods.
• Responsible for attendance to daily site co-ordination meeting and provide detail co-ordination with sub contractors.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

We are partnered with an established organisation to look for a Test Automation Engineer on a permanent basis.

Responsibilities:

• Automation Design & Development: Creating automation designs and scripts to test product functionality.
• SDLC Participation & Collaboration: End-to-end testing and Interfacing with a diverse range of IT stakeholders (vendors, developers, business analysts, project managers, etc.).
• Test Planning & Execution: executing tests across various domains (systems, networks, applications, etc.).
• Continuous Improvement: Evaluating, maintaining, and improving automation systems for efficiency and effectiveness.
• User Acceptance Testing: Emphasizes documenting processes for ease of future modifications, assisting with User Acceptance Testing (UAT)

Responsibilities:

• Bachelor's Degree in Computer Science / Computer Engineering or equivalent
• At least 6 years of experience in Automation Engineering with a solid understanding of Testing Methodologies, frameworks and SDLC.
• Proficiency in Java, VBScript and automated scripts
• Experience working in an agile environment

Due to the urgency of this role, we are only considering candidates with existing working rights in Singapore.

If you are keen on this role and meet the qualifications, apply now or send your cv to [email protected]. We will arrange for a confidential chat if your profile aligns.

If you do not hear from us within 2 working days, please take this as a notification that you have not been shortlisted.

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

About Video Creation Team:

Our team's mission is to empower TikTok users to turn creativity into reality via videos. We build the core video creation product to support tens of millions of TikTok creators every day. All the viral props and effects you find on TikTok are developed by us, via close collaboration with TikTok AR effects and multimedia teams. Our goal is to build the world's best video creation software. On this team, you will be working with our XFN partners to define a world-class video creation experience, designing the architecture of TikTok video creation tools and pipelines, and shipping cutting-edge features to take TikTok to the next level.

- Collaborate with Product Manager, Algo Engineer and other roles, responsible for the mobile app development and technical architecture design of TikTok's video editing business.

- Participate in mobile app performance and user experience optimization, responsible for the technical architecture design and implementation of client-side creative tools.

- Participate in mobile app basic component and architecture design, promote development efficiency.

- Focus on the development of new mobile app technologies, explore and practice, and drive the team's technical research and innovation.

Qualifications

Minimum Requirements

- Proven Experience of iOS or cross-platform development experience or mobile app architecture experience.

- Proficient in OC/Swift/C++, with good architectural design capabilities.

- Familiar with popular mobile device characteristics and development iteration processes

- Familiar with iOS platform design.

Preferred Qualification

- Bachelor degree in Computer Science or equivalent

- Good communication skills and teamwork spirit, with a sense of responsibility.

- Respect for the specialization and standardization of technology, pursue clean code practices.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Citadel’s commodities team seeks to generate alpha through directional and relative value strategies across both physical and financial commodities markets. We evaluate opportunities in natural gas, power, crude, and refined products, and agriculture, primarily in North America, Europe and Asia.

Citadel uses fundamental research, analytical methodologies, and quantitative analysis to help drive our views. We join these techniques with an intense focus on understanding each market we trade, reflected in our ability to generate supply and demand balances for each commodity or product.

Your Opportunity:

• Partner with our trading, research and data teams to develop core analytics and deliver key initiatives for a Singapore based commodities trading business

• Understand business challenges and drive technical/quantitative solutions

• Work with large data sets and build data analytics trading tools

• Integrate data and insights into models and investment processes

• Structure scalable, maintainable solutions, improving model frameworks and performance

• As a stakeholder in our advanced technology platform, drive enhancements

Your Skills and Talents:

• Outstanding academic record. BS Degree or higher in Computer Science/Engineering; or equivalent experience

• Excellent technology skills. Fluent in Python or comparable language. Experience using multiple programming languages is desirable

• Min of 3 – 7 years of Software Engineering experience

• Experience with complex, multi-site, systems architectures, strong Unix operating system knowledge and exposure to a variety of database technologies

• Exposure to commodity markets would be an advantage

• Highly motivated to work in a hands-on collaborative environment

• Commitment to excellence and strong attention to detail

• Fluent Mandarin skills

What you’ll do as a Solutions Engineer

You are the technical lynchpin through the entire sales cycle - pre and post sales. You will work closely with our mid-market prospects and customers to educate, empower, and ensure their success on the Cloudflare platform. Your technical expertise in Cloudflare’s global distributed network and technology will allow you to find best-fit solutions for prospects, to train and onboard new customers via video-conference or in person, through documentation, and to support the long-term success of the customer. As a subject matter expert on web/mobile security and performance, you are a trusted source for developing new firewall rules from log files, crafting performance caching and delivery strategies, and creating or repurposing internal tools and scripts for customers.

As a Senior Solutions Engineer, you are the technical customer advocate within Cloudflare. To aid your customers, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

What we look for in our Solutions Engineers

Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support, and project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

Responsibilities

• As critical members of Cloudflare’s sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
• In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).
• For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance.
• The role requires 20-50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.

Requirements

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills.
• Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
• 10 years plus of experience in a customer-facing sales or consulting role.
• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
• A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
• Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.

Desired

• You've built web applications before, or contributed to existing web applications in a meaningful way.
• You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that ‘ACL’ doesn't always mean Anterior Cruciate Ligament.
• You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser’s web inspector.
• You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them.
• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.
• An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
• Certifications

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in organizations.
• You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
• You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
• You understand how to manage a project, work to deadlines, and prioritize between competing demands.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The TikTok Account team provides identity and access related services to TikTok and TikTok ecosystem businesses (Ecommerce, Business, Music, Live). We are building Account as a foundation service to empower business innovations.

As a product and platform team, we build robust and reliable systems to facilitate the company's various directions, also proactively facilitate user account access growth and security. We are facing engineering challenges across scalability, reliability, security and system performance, as well as a wide variety of business challenges.

On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right.

Responsibilities:

1. Design, test, deploy and maintain backend services and core components of distributed systems.

2. Conduct system designs and code reviews.

3. Collaborate with other engineering teams to elevate technology and consistently apply best practices.

4. Constantly evaluate and improve efficiency, scalability, and stability of our systems.

Qualifications

1. BS or MS degree in Computer Science, Electrical Engineering, Computer Engineering or related areas.

2. 3+ years experience in one or more programming languages such as Go, Java, C++, Python etc.

3. Abilities to quickly ramp up on new technologies, tools and domain knowledge.

4. Experience in backend server development and database solutions.

5. Good problem-solving, analytical thinking capabilities and exceptional attention to details.

6. Good communication and collaboration skills.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

POSITION SUMMARY

An IT support individual is in charge of supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical problems.

JOB RESPONSIBILITIES

• Provide support for end user desktops and laptops which include but not limited to internal hardware component replacements.
• Network, Desktop & Server OS support & administration.
• Provide first level troubleshooting & installation of software or firmware applications.
• Install, support & maintain IT peripherals such as keyboard, printer, projector & others.
• Support recurring tasks such as back up, patch management, IT system monitoring, cyber-security protection from viruses and spam wares attack, etc.
• Liaise & coordinate with IT vendors/suppliers on IT purchases, projects & support IT systems
• Update IT inventory & Licences, ensuring appropriate and sufficient level of vendor support.
• Planning, developing, and maintaining SQL databases.
• Maintaining the company intranet with basic programming.
• Attend to emergency calls & weekend /off hours support.
• Any other responsibilities & ad hoc assignment as required.

JOB REQUIREMENTS

• NITEC or higher.
• Min 1 year experience in IT field works.
• Knowledge of current Windows & mobile operating systems.
• Good knowledge in IT hardware & administration support for Microsoft Windows.
• Strong analytical & problem-solving skills.
• Candidates who are familiar Microsoft Dynamics NAV/Business Central, Microsoft Windows Server, Microsoft SQL Server, ASP.NET/.NET Core will have an added advantage.

The Application Engineer reports to Sales Director in Singapore. He/ She will support pre-sales and post-sales activities in SEA and India region. These could include joint visits with salespersons; preparing proposals according to customer’s requirements; liaising with vendors & sub-contractors, and project execution till commission. Other responsibilities include on-site survey; and product and application support.

The responsibilities of this role are:

• Understand customer requirements and provide technical advice to sales and customers.
• Presales technical service for internal and external customers.
• Review project specifications, clarify doubts on technical specifications, and provide technical engineering and sales support for customer projects
• Provide primary technical proposal according to the requirements of customers' enquiry and carry out necessary technical clarification with customers.
• Release drawings for BOM creation, costing and production
• Responsible for Project execution after PO was received.
• Assist in reviewing technical documentation in the system.
• Provide expertise advice to solve customer technical questions by phone or email.
• Business trip to provide onsite support to key projects.
• Support after sales.Onsite troubleshooting and provide technical advice to customers.
  Quality complains. Facilitate RMA such as simple investigation, coordinate in-depth analysis with factory, 3rd parties to finalise closure.
• Provide product and technology training for internal and external customers.
• Support the new product certification and existing product certification renewal.
• Support marketing activities including technical exhibitions and seminars, catalog / brochure proofreading and marketing roadshow preparation.

The ideal candidate will need to have the following qualities and experience:

• Bachelor’s degree in engineering sciences, eg: Flow Control, Instrumentation or comparable qualification.
• Project Management Training (PMI certificate preferred).
• Strong analytical/problem-solving skills, time management and awareness of business and finance implications.
• Strong at innovation, initiative, professionalism, organizational and interpersonal skills, teamwork, integrity, accountability and a sense of urgency.
• Minimum 5 years’ experience in project management and/or Process Automation
• Knowledge of Instrumentation Controls will be an added advantage
• Basic knowledge of CAD and related designing software.
• Able/Willing to travel frequently to customer sites.

About the Company

We focused on delivering top-tier games to a global community. Our mission is to become a leading digital entertainment platform, consistently offering high-quality, engaging products that elevate the gaming experience for players worldwide.

About the Job

You will design, architect, and develop internal systems and platforms. Collaborate with cross-functional teams to integrate back-end systems with front-end platforms and databases seamlessly. Other responsibilities are as follows:

• Optimize the scalability, performance, and reliability of back-end systems.
• Identify and resolve technical issues to ensure smooth operation of systems.
• Contribute to enhancing software development practices, maintaining high standards for code quality, testing, and deployment.
• Create and maintain documentation on technical designs, system configurations, and implementation details for internal use.

Requirements

You would need a min Bachelor’s degree in Computer Science, Software Engineering, or a related field.

• Minimum 5 years of professional experience in a similar role.
• Proficiency in Java or Golang.
• Background from internet companies would be a big plus.
• Familiarity with Internet technologies (e.g., Linux, MySQL, MQ, caching, microservices) and essential API development and integration experience.
• Experience leading large-scale software platform projects, especially in process systems and middleware (Redis, Memcached, MQ, Kafka)

R1332781

• Evaluate design package and prepare shop drawing of RC structural works and temporary works.
• Liaise structural design works with design-relevant counter parties and construction team.
• Design of temporary works related to structural design.
• Lead the project department in solving design related matters.
• Manage production, quality, design & engineering and schedule issue.

Requirements:

• Degree in Civil Engineering or equivalent
• At least 5 years of civil & structural works experience in Infrastructure/LTA Projects.
• Proficient in STADD, AutoCAD, MicroStation.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

About the Department

The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.

Description

Network Security Engineers provide premium-level support for Cloudflare’s security products and features. Our largest and most technically sophisticated customers will contact Support for assistance and intelligence in dealing with threats or attacks on their infrastructure at OSI Layers 3, 4, and 7. This will span the range of Cloudflare security products from Magic Transit Infrastructure Protection, DDoS mitigation and Network Firewall, to using the Web Application firewall (WAF), Spectrum and Rate Limiting to help customers.

Network Security Engineers analyse threats, make detailed and informed suggestions for mitigation and may need to implement mitigation strategies directly on behalf of the customer. They will also provide attack reporting beyond Cloudflare’s self-service reports.

Responsibilities

• Ability and willingness to work occasional weekends, holidays, and after hours
• Minimum 5 years of experience
• Monitor and react to alerts to identify attacks
• Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and apply the appropriate mitigation, when applicable
• Work with Engineering and Product teams to improve the products and tools
• Communicate with customers via chat, email, and phone
• Review the latest alerts to determine relevancy and urgency. Create new tracking tickets for alerts that signal an incident and require review or escalation.
• Manage and configure security monitoring tools.
• Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers, and JavaScript footprints to determine what is good traffic and what is malicious.
• DDoS mitigation for OSI layers 3,4, & 7: filter malicious traffic using Cloudflare tools like Magic Transit, Network Firewall, WAF, IP reputation lists, packet inspection, blacklisting, whitelisting, and/or rate limiting.

Key skill sets

• Modern internet protocols like UDP, TCP, etc.
• Advanced understanding of iptables
• Knowledge of Cloudflare Security Products & Features
• Technical Support experience
• Great communication skills with high-value VIP customers under attack
• Computer Networking fundamentals
• Command line / Bash shell
• Sysadmin skills (Linux/Mac/Windows) & Programming skills (Python, Ruby, PHP, C, C#, Java, Perl, etc.)
• Security skills and certifications: CISSP, GCIA GCIH, GCFA, GCFE, etc.
• Data analysis
• PCAP analysis
• Calm under pressure