• Clarke Quay
• 1 year renewable
• Monday - Friday, 8.30am - 6.00pm
• Quality team
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

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The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Long Bar
• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Responsibilities:

• The successful candidate for this role is expected to have a strong background in Regression and end-to-end Testing, with a deep understanding of JSON, API, and SQL. Familiarity with financial instruments and entities will be considered a plus.

• This role requires an individual who is a fast learner, able to quickly comprehend business requirements and translate them into effective test cases using our in-house automated regression tools.

Skillset (Must have)

• Proven experience as a Software Test Engineer or similar role.

• Proficient in JSON, API, and SQL.

• Experience in regression and end-to-end testing.

• Strong problem solving skill and attention to detail.

• Excellent communication skill.

• Ability to learn quickly and work in a fast-paced environment.

• Experience in writing clear, concise, and comprehensive test plans and test cases.

• Willingness to support BAU operations as needed.

Skillset (Good to have)

• Familiarity with financial instruments and entities.

• Experience with performance testing.

• Knowledge of Agile/Scrum development principles.

• Experience with automated testing tools.

• Understanding of coding and scripting for automation purposes.

• Knowledge of continuous integration and continuous delivery (CI/CD) processes.

• Familiarity with version control systems like Git.

• Knowledge of software QA methodologies, tools, and processes.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Jiangsu Miracle Logistics System Engineering Co., Ltd. is located in Wuxi, a famous city in regions south of the Yangtze River. Founded in 1984 and listed on the Shenzhen Stock Exchange in June 2004, it is the earliest listed company in the industry in China. Its technology and sales rank first in the industry in China.

Currently, we need to recruit college students majoring in chemical engineering, lithium batteries, materials, and energy, battery remanfacture.

Our client is a Global Company that provides Industry Sensors and Optical Solutions to their customers across more than 60 countries globally. They are currently hiring for a Sales Engineer and will like to invite suitable candidate to send in your detailed resume to [email protected]

Sales Engineer

Responsibilities:

• Establish and expand the customer network for Industrial Sensors, Power Supplies, Cables, Transducers, RFID, Vision Cameras and Networks
• Acquire new customers in the Semicon, Life Science, Automation/Robotics, F&B, Metal Working and Packaging industry
• Manage and grow Key Accounts
• Responsible for major customers, drive revenue and profit
• Evaluate customer requests and propose appropriate solutions
• Identify new opportunities, drive new business development and work out solutions for the customer with the technical support team
• Drive & conduct Roadshow/Product Seminar/Technology Day regularly & Project management
• Update customers with new products launch
• Promote and Market products and solutions
• Ensure existing customers satisfaction, reorder and customer retention

Requirements:

• Bachelor’s degree in electrical, Industrial Engineering, Automation, Controls or related fields
• At least 3 years relevant sales application experience
• Good English (spoken and written)
• Good product and application knowledge in Industrial Automation
• Good communication/Negotiation skill
• Customer orientated
• Versatile in utilizing CRM (preferably C4C - SAP Cloud for customer) and SAP system

• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Possess robust analytical and problem-solving abilities, with a talent for addressing technical and operational challenges
• Skilled in network operations and maintenance, enthusiastic about offering troubleshooting assistance.
• Preference for IT audit experience or certification in CISA/CISM, operational risk management, self-assessment of control, prior implementation of security solutions, and information security governance experience.
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Networking and Wireless LAN.
• DDI, AAA/Cisco Identity Services Engine
• Python & Ansible for Automating Networks
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: Comparable to CCNP/CCDA
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Conduct a network audit to pinpoint any deficiencies and propose appropriate solutions. Assisting with RFP/RFI reply.
• Experience in running operations with ITIL processes / Project Management - PMP

• Design new solutions or fixes to enhance existing applications using web-enabled development programs using Java, Angular,SQL/Oracle, XML, and similar or other web services and service-oriented tools.
• Development experience with Java, J2EE, Spring, Springboot, Angular
• Strong development skills using Java and Spring Framework.
• Strong RDBMS skills using SQL,Oracle.
• Stron expereince in Angular.JS and Javascript
• Experience in Python development.
• Participate in the final phases of deploying and performance tuning of the application and help identify performance bottlenecks and suggest work-around
• Manage ad-hoc requests and multiple projects simultaneously while operating in a high tempo environment with ever-changing priorities and tasks.
• Proficient with popular frameworks such as Django, Flask, or Pyramid.
• Design, develop and implement new applications, enhancements, and new features to our products
• Prepare accurate and detailed requirement specification documents, user guides, and functional specification documents

• Plan, build and optimize infrastructure setup, design and performance.
• Manage backend information systems, including of virtual machines and virtualization platform, including of network storage, backup, Fibre channel switches.
• In-depth experience in Linux administration. Need to be expert level
• Strong understanding of High Availability setup for Linux/Windows applications (etc. webs, database)
• Strong network fundamentals – IPv4/IPv6 – addressing, NAT, Routing
• Network and Systems troubleshooting and maintenance
• Good to have disaster recovery planning and execution
• Private cloud administration experience is a must – VMWare / Hypervisor
• In-depth experience in DNS, DHCP, Proxies, Linux firewalls & network security is a must.
• Maintain and Administer Security Appliances of different projects
• Design and propose a plan that will improve the hosting service of the Data Center

Responsibilities:

• The successful candidate for this role is expected to have a strong background in Regression and end-to-end Testing, with a deep understanding of JSON, API, and SQL. Familiarity with financial instruments and entities will be considered a plus.

• This role requires an individual who is a fast learner, able to quickly comprehend business requirements and translate them into effective test cases using our in-house automated regression tools.

Skillset (Must have)

• Proven experience as a Software Test Engineer or similar role.

• Proficient in JSON, API, and SQL.

• Experience in regression and end-to-end testing.

• Strong problem solving skill and attention to detail.

• Excellent communication skill.

• Ability to learn quickly and work in a fast-paced environment.

• Experience in writing clear, concise, and comprehensive test plans and test cases.

• Willingness to support BAU operations as needed.

Skillset (Good to have)

• Familiarity with financial instruments and entities.

• Experience with performance testing.

• Knowledge of Agile/Scrum development principles.

• Experience with automated testing tools.

• Understanding of coding and scripting for automation purposes.

• Knowledge of continuous integration and continuous delivery (CI/CD) processes.

• Familiarity with version control systems like Git.

• Knowledge of software QA methodologies, tools, and processes.

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

• Should have support and maintenance experience preferably for banking projects
• Should have experience in Java, Springboot, Angular, UNIX, database
• Familiar with Frontend technologies and able to troubleshoot eg: JQuery,Javascript, Angular etc.
• Solid experience in Level 2 production support, incident management, certificate/keys renewals,root cause analysis, performance tuning and bug fixing
• Experience in handling & troubleshooting applications in Java stack applications On Prem/AWS environments
• Experience in Incident Management System, JIRA
• Good experience in PL/SQL, or Maria DB or Oracle and WebSphere/Weblogic/JBoss App Server
• Able to provide operational support during releases/patches/upgrades etc.
• Should possess good oral and written communication skills and willingness to learn and adapt to the dynamic environment
• Able to work under pressure and in a fast pace environment, passionate, enthusiastic and self-motivated.

* Design and discuss your own solution for addressing user stories and tasks

* Develop and unit-test,

* Integrate, deploy, maintain, and improve software

* Perform peer code review

* Actively participate into the sprint activities and ceremonies e.g., daily stand-up/scrum meeting, Sprint planning, retrospectives, etc.

* Apply continuous integration best practices in general (SCM, build automation, unit testing, dependency management)

* Collaborate with other team members to achieve the Sprint objectives

* Report progress/update Agile team management tools (JIRA/Confluence)

* Manage individual task priorities and deliverables.

* Responsible for quality of solutions that he/she provides

* Contribute to planning and continuous improvement activities, Support the PO, Analyst and Scrum master

* Knowledge and experience with widely successful Agile techniques: User Stories, Acceptance Test Driven Development, Behavior Driven Development, Continuous Integration, Continuous Testing, Pair working, Automated Testing, Agile Games

* Hands on experience working with APIs and microservices, integrating external and internal web services including SOAP, XML, REST, JSON

* Hands on experience in Google Cloud Platform Services like Compute Engine, Cloud load balancing, Cloud Storage, Cloud SQL, Cloud deployment Manager, Terraform.

* Experience in set-up, maintenance, and ongoing development of continuous build/ integration infrastructure as a part of DevOps. Create and maintain fully automated CI build processes and write build and deployment scripts.

* Experience with Agile/SCRUM environment.

* Familiar with Agile Team management tools (JIRA, Confluence)

* Understand and promote Agile values: FROCC (Focus, Respect, Openness, Commitment, Courage)

Technical Skills:

Cloud Environment: Google Cloud Platform

Database: Oracle 12C or Oracle 19C, Oracle PL/SQL

Infrastructure as a code: Terraform

Operating Systems: Linux, Ubuntu, Solaris, Debian, Windows

Scripting: Shell scripting, Python, PowerShell, YAML

Version Control tools: Git, Github, BitBucket

Build tools: Maven, Gradle

Containerization tools: Docker, Kubernetes

App Servers: Apache Tomcat, Nginx

Orchestration tools: GKE

• Experience in network operations/maintenance and passionate about providing troubleshooting support
• Knowledge on Internet Technologies (i.e. routing, switching and general network infrastructure), and technologies associated with the ISP market
• Strong analytical and problem-solving skills, and has a flair for dealing with technical and operational problems
• Experience in IT audit or CISA/CISM certified preferred or operational risk management and control self-assessment or prior experience in implementing security solution and information security governance
• Enterprise Data Network (administration, patching, upgrade and migration activities), Design, Preparing of HLD/LLD, Implementation Team leading, Service Level management, demand, incident, change management.
• Cisco/Aruba Switching /Routing & WLAN
• DDI, AAA/Cisco ISE
• Network Automation: Python & Ansible
• As Built, LLD, Testing & Acceptance Testing Documentation Skills
• ZScaler & Network Security
• Certification: CCNP/CCDA equivalent
• Meraki, Palo alto, f5 loadbalancer, UTP
• Provide network WAN/LAN design, implementation, consulting, Cisco, Aruba, Juniper
• Network audit Identify the gaps and suggest the remedial solution. Supporting in RFP/RFI response.
• Experience in running operations with ITIL processes / Project Management - PMP

· Professional Cert: AWS Certified, Kubernetes Administrator or AWS Certified DevOps Engineer

· Min 3 to 5 yrs experience Rancher, AWS EKS, including cluster creation, configuration, and management

· Min. 3 yrs exp Familiarity with CI/CD pipelines and tools like GitHub Actions, GitLab CI/CD, or CircleCI

· Proficiency in scripting languages like Python or Bash for automation

· API Gateway Engineering,

· Experience with infrastructure as code tools like Terraform or CloudFormation

· Configuration management using tools like Terraform, Puppet or Ansible.

· You have experience in running production systems utilizing microservices and distributed systems architecture at scale

* Design and discuss your own solution for addressing user stories and tasks

* Develop and unit-test,

* Integrate, deploy, maintain, and improve software

* Perform peer code review

* Actively participate into the sprint activities and ceremonies e.g., daily stand-up/scrum meeting, Sprint planning, retrospectives, etc.

* Apply continuous integration best practices in general (SCM, build automation, unit testing, dependency management)

* Collaborate with other team members to achieve the Sprint objectives

* Report progress/update Agile team management tools (JIRA/Confluence)

* Manage individual task priorities and deliverables.

* Responsible for quality of solutions that he/she provides

* Contribute to planning and continuous improvement activities, Support the PO, Analyst and Scrum master

* Knowledge and experience with widely successful Agile techniques: User Stories, Acceptance Test Driven Development, Behavior Driven Development, Continuous Integration, Continuous Testing, Pair working, Automated Testing, Agile Games

* Hands on experience working with APIs and microservices, integrating external and internal web services including SOAP, XML, REST, JSON

* Hands on experience in Google Cloud Platform Services like Compute Engine, Cloud load balancing, Cloud Storage, Cloud SQL, Cloud deployment Manager, Terraform.

* Experience in set-up, maintenance, and ongoing development of continuous build/ integration infrastructure as a part of DevOps. Create and maintain fully automated CI build processes and write build and deployment scripts.

* Experience with Agile/SCRUM environment.

* Familiar with Agile Team management tools (JIRA, Confluence)

* Understand and promote Agile values: FROCC (Focus, Respect, Openness, Commitment, Courage)

Technical Skills:

Cloud Environment: Google Cloud Platform

Database: Oracle 12C or Oracle 19C, Oracle PL/SQL

Infrastructure as a code: Terraform

Operating Systems: Linux, Ubuntu, Solaris, Debian, Windows

Scripting: Shell scripting, Python, PowerShell, YAML

Version Control tools: Git, Github, BitBucket

Build tools: Maven, Gradle

Containerization tools: Docker, Kubernetes

App Servers: Apache Tomcat, Nginx

Orchestration tools: GKE