Mandatory Skills Windows
Preferred Skills Windows OS Support & Troubleshooting, Windows Active Directory knowledge
Brief Job Description
Scope of work requested for the services is to provide system support (level 1/2) to manage Government agency servers. It includes the following:

1. Incident Management
a. Monitoring new incidents
b. Working on incidents assigned
c. Troubleshoot and resolve system issues
d. Timely follow-up and closure of incidents
e. Updating and resolving incidents status in ITSM system

2. Service Request Fulfilment
a. Monitoring of new service request (SR)
b. Work on SR assigned
c. Setup and configure new systems
d. Hardening of OS and applications
e. Timely follow-up and closure of SR
f. Updating SR status in ITSM System and closure of SR
g. Updating Asset Management team on asset issued / returned

3. Monthly Patching
a. Patching of systems
b. Testing upon completion of patching

4. 24 x 7 standby support
a. 24 x 7 standby support and to go onsite as and when required

5. Daily health check / Escort vendor
a. Daily health check and submission of daily health check report
b. Escort vendor when request are raised

6. Other tasks
a. Conduct any other tasks as required of a system engineer role

Job Summary:We are seeking a skilled Level 2 Network Engineer to manage and support enterprise network operations, ensuring network reliability, security, and performance. The ideal candidate will possess strong technical expertise in network infrastructure, incident management, and troubleshooting, with a focus on network security and project support.

Key Responsibilities:

Network Operations & Support:

Monitor, configure, and maintain network devices including routers, switches, and firewalls.

Handle incident management, service requests, and change management processes.

Troubleshoot and resolve network-related issues efficiently.

Ensure network infrastructure security by applying ACLs, NAT/PAT, and VPN configurations.

Project Support:

Assist in network upgrade and deployment projects.

Collaborate with senior engineers on network design, configuration, and implementation.

Provide technical support for project execution and closure.

Technical Expertise:

Implement routing protocols such as RIP, EIGRP, OSPF, and BGP.

Apply network monitoring tools and protocols like SNMP, IPSLA, and ManageEngine.

Conduct regular firmware and patch updates on network devices.

Collaboration & Documentation:

Work closely with cross-functional teams to ensure seamless network operations.

Maintain updated technical documentation, including network diagrams and incident reports.

Required Qualifications:

Bachelor's degree in Electronics & Communication Engineering or related field.

Certifications: CCNA (Required) | CCNP (Preferred) | ITIL V4 (Preferred).

Experience: Minimum of 5+ years in network infrastructure and IT service management.

Skills & Competencies:

Proficiency in networking technologies: Cisco, Palo Alto, FortiGate.

Strong troubleshooting, problem-solving, and analytical skills.

Familiarity with IT service management and incident management processes.

Excellent communication, documentation, and teamwork abilities.

Our client is a distributor of automotive and industrial solutions.

• Manage and configure infrastructure systems and applications, network devices, desktops, mobile devices, and remote devices.
• Ensure automatic system backups, successful execution of recovery and disaster recovery plans, application of patches, and closely monitor system resource usage.
• Collaborate with external vendors to ensure compliance with Service Level Agreements (SLA).
• Research and source products, solutions, and vendors for ongoing projects.

Requirements:

• Diploma in Computer Science/Information Technology or equivalent.
• At least 2 years of relevant working experience.
• Skilled in enterprise networking, with expertise in WAN, LAN, and VPN optimization, implementation, and support.
• Knowledgeable about Alcatel PABX, FortiGate devices, Cisco Systems, and Unifi Wireless AP Controllers.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Work closely with project team to assist Quality and Validation Manager Asia region to the tasks on schedule and within quality standard compliance.
• Responsible completion of the Quality, Cost, and Time validation functions for customer projects.
• Create and maintain qualification/validation documentation for mechanical, software, and hardware components from the design phase of projects.
• Oversee the qualification and validation processes for projects in conducting risk analysis, protocol drafting, and test implementation during FAT & SAT process internally and partners’ sites.

Requirements:

• Diploma in Mechanical Engineering or equivalent
• At least 2 years of quality and validation of automated systems experience.
• Proficient in MS Office (Excel, Word and PowerPoint).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Day to day operation of managing, administration of all cisco switches and Clearpass on customer site.

• Support operations such as production networks in a hyper-scale and heterogeneous environment.

• Perform deep dives on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues.

• Anticipate potential operational risks and develop strategies to mitigate/minimize.

• Participate and improve escalation and emergency response with detailed postmortem while addressing issues systematically to prevent future occurrences.

• Align with cross-functional relationships with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to deliver superb operational results and manage the performance of external vendors.

• Escorting of vendors when needed.

Requirements:

• Degree/Diploma in IT / Computer Science / Engineering or equivalent

• Experience in a System Integration environment and/or implementing Network systems is a plus

• Familiar and experienced in Palo Alto Firewall and Clearpass

• Certification in Network related products will be a plus.

• Good interpersonal and communication skills with ability to explain technology from a customer perspective

• Strong analytical and problem-solving skills.

• Good communication, team player and written skills.

• Positive working attitude and passionate in information security

We are seeking a skilled Level 2 Network Engineer to manage and support enterprise network operations, ensuring network reliability, security, and performance. The ideal candidate will possess strong technical expertise in network infrastructure, incident management, and troubleshooting, with a focus on network security and project support.

Key Responsibilities:

Network Operations & Support:

• Monitor, configure, and maintain network devices including routers, switches, and firewalls.
• Handle incident management, service requests, and change management processes.
• Troubleshoot and resolve network-related issues efficiently.
• Ensure network infrastructure security by applying ACLs, NAT/PAT, and VPN configurations.

Project Support:

• Assist in network upgrade and deployment projects.
• Collaborate with senior engineers on network design, configuration, and implementation.
• Provide technical support for project execution and closure.

Technical Expertise:

• Implement routing protocols such as RIP, EIGRP, OSPF, and BGP.
• Apply network monitoring tools and protocols like SNMP, IPSLA, and ManageEngine.
• Conduct regular firmware and patch updates on network devices.

Collaboration & Documentation:

• Work closely with cross-functional teams to ensure seamless network operations.
• Maintain updated technical documentation, including network diagrams and incident reports.

Required Qualifications:

• Bachelor's degree in Electronics & Communication Engineering or related field.
• Certifications: CCNA (Required) | CCNP (Preferred) | ITIL V4 (Preferred).
• Experience: Minimum of 5+ years in network infrastructure and IT service management.
• Skills & Competencies:
• Proficiency in networking technologies: Cisco, Palo Alto, FortiGate.
• Strong troubleshooting, problem-solving, and analytical skills.
• Familiarity with IT service management and incident management processes.
• Excellent communication, documentation, and teamwork abilities.

We are seeking a skilled Senior Network Engineer to manage and support enterprise network operations, ensuring network reliability, security, and performance. The ideal candidate will possess strong technical expertise in network infrastructure, incident management, and troubleshooting, with a focus on network security and project support.

Key Responsibilities:

Network Operations & Support:

• Monitor, configure, and maintain network devices including routers, switches, and firewalls.
• Handle incident management, service requests, and change management processes.
• Troubleshoot and resolve network-related issues efficiently.
• Ensure network infrastructure security by applying ACLs, NAT/PAT, and VPN configurations.

Project Support:

• Assist in network upgrade and deployment projects.
• Collaborate with senior engineers on network design, configuration, and implementation.
• Provide technical support for project execution and closure.

Technical Expertise:

• Implement routing protocols such as RIP, EIGRP, OSPF, and BGP.
• Apply network monitoring tools and protocols like SNMP, IPSLA, and ManageEngine.
• Conduct regular firmware and patch updates on network devices.

Collaboration & Documentation:

• Work closely with cross-functional teams to ensure seamless network operations.
• Maintain updated technical documentation, including network diagrams and incident reports.

Required Qualifications:

• Bachelor's degree in Electronics & Communication Engineering or related field.
• Certifications: CCNA (Required) | CCNP (Preferred) | ITIL V4 (Preferred).
• Experience: Minimum of 8+ years in network infrastructure and IT service management.
• Skills & Competencies:
• Proficiency in networking technologies: Cisco, Palo Alto, FortiGate.
• Strong troubleshooting, problem-solving, and analytical skills.
• Familiarity with IT service management and incident management processes.
• Excellent communication, documentation, and teamwork abilities.

Harnessing the Power of Data, Together.

The world's leading enterprises are using Solace's event streaming and management platform to transform their organizations by harnessing the power of events.

The more quickly an enterprise can get information about events to where it needs to be, the more effectively a business can react to opportunities and improve the customer experience. That's where an event broker (modern messaging-oriented-middleware) comes in.

Help Us, Help Them, Help You.

By joining our first-class team, you will be helping leading enterprises, including common household brands we all know and love, reach their full potential in this real-time, digital world.

The next time you drive a luxury vehicle, do some online banking, fly in a plane, or order some furniture online, you could be getting a better experience as a direct result of our technology, and your hard work. Wouldn't that be great!?

The Ideal Candidate:

Solace is seeking an enthusiastic, personable candidate to join our Singapore based team. Our team is responsible for troubleshooting and solving a broad range of technical problems for Solace’s global customer base. We pride ourselves on providing world class service to ensure our customers succeed with Solace. As a member of the Solace Support team, you will take ownership of issues, using your product expertise to assist customers in isolating faults and identifying the root cause of issues. You will be the interface between our customers and our development team, helping to ensure product defects are resolved in a timely fashion.

This is a highly technical position. You must be excited by technology, an independent learner and eager to stay up to date in a rapidly evolving environment. The candidate must be highly focused on providing exceptional service to our customers and partners. You will be working alongside some of the best coder/infrastructure engineer/hackers turned support specialists in the industry. Ex-developers looking for more customer facing exposure are highly welcomed.

Required Skills:

• At least 10 years’ experience in a technical role (software development, technical support, QA etc.)
• 8+ years working with Solace technology
• Programming experience in at least one of: Java, C, or .NET
• Excellent English communication skills, both written and verbal
• Strong personal commitment to quality and customer service
• Ability to take initiative in a dynamic working environment.
• Willing to provide 24x7 off-hours telephone support approximately one week per month
• Legally able to work in Singapore

We are seeking an experienced Principal DevOps Engineer with a strong background in Ansible Automation, Terraform, AWS, and CI/CD pipelines to help streamline our operations and enhance overall efficiency. The ideal candidate will have hands-on experience in designing, implementing, and maintaining automation solutions to support infrastructure provisioning, configuration management, and application deployment processes. If you have a passion for DevOps practices and enjoy working with modern technologies like Ansible, AWS, Terraform, Jenkins, and Azure, this is the perfect opportunity for you.

Key Responsibilities:

• Lead Automation Initiatives: Oversee the design, implementation, and maintenance of Ansible automation solutions to optimize infrastructure provisioning and configuration management processes.
• CI/CD Pipeline Management: Utilize Jenkins to create and manage continuous integration and continuous delivery pipelines to automate build, test, and deployment workflows.
• Ansible Playbooks: Develop and maintain Ansible playbooks to automate configuration management and application deployment across diverse environments.
• Infrastructure as Code (IaC): Implement Terraform for provisioning and managing infrastructure, ensuring repeatable and scalable infrastructure deployments in AWS cloud environments.
• Cross-Functional Collaboration: Work with cross-functional teams to gather business requirements and develop automation solutions that improve operational efficiency and streamline workflows.
• Cloud Infrastructure Management: Leverage AWS services for application deployment, monitoring, and management to ensure scalability, security, and availability.
• Troubleshooting & Optimization: Conduct root cause analysis for issues arising in automation processes and optimize existing workflows to reduce deployment times and improve system reliability.
• Mentorship & Guidance: Provide mentorship to junior engineers, fostering a culture of collaboration, continuous learning, and the adoption of best practices in DevOps and automation.
• Version Control & Configuration Management: Implement version control practices with tools such as Git and Ansible Vault to ensure consistent and traceable configuration management.
• Security & Compliance: Ensure all automation solutions comply with organizational security policies and industry best practices for credential and secrets management.
• API Integration & Scripting: Work with APIs to facilitate communication across systems and develop automation scripts using Python and Bash.
• Automation Monitoring & Reporting: Use tools like CloudWatch for operational visibility and monitoring to ensure high availability and performance of infrastructure.
• Containerization: Implement and maintain containerized applications using Docker and Kubernetes for orchestration, leveraging containerization for scalability and ease of management.

Requirements:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience: 3+ years of proven experience in DevOps or automation engineering, with extensive hands-on experience in Ansible, Terraform, AWS, Jenkins, and CI/CD processes.
• Ansible Expertise: Strong experience in Ansible, including developing and managing playbooks and automation workflows.
• Infrastructure as Code (IaC): Experience with Terraform for cloud infrastructure provisioning and management.
• Cloud Platforms: Proficiency in working with cloud environments such as AWS and Azure.
• CI/CD Expertise: Strong experience in setting up and managing Jenkins pipelines to automate build and deployment workflows.
• Version Control: Experience with Git for source control and collaboration in an automated environment.
• Scripting Skills: Expertise in Python, Bash, and YAML for automation scripting and configuration management.
• Security & Compliance: Familiarity with security best practices in automation, including credential management and compliance within automated processes.
• Containerization & Orchestration: Experience with Docker and Kubernetes for managing containerized applications and deployments.
• Problem-Solving: Strong troubleshooting and problem-solving skills, especially in automation and cloud environments.
• Communication: Excellent written and verbal communication skills to collaborate effectively across teams and stakeholders.

Desirable Skills:

• API Integration: Experience working with APIs to integrate systems and automate tasks.
• IT Service Management (ITSM): Knowledge of integrating automation solutions with ITSM tools for enhanced service delivery and incident management.
• Recognition & Certifications: Any relevant DevOps certifications, such as AWS Certified DevOps Engineer, Ansible Certified Engineer, etc.Ansible Automation Engineer

Your new company

My client (located in the North) is a leading provider of innovative technology solutions and manufacturing services.

Your new role

Below are some of the key responsibilities for the role;

• Spearhead technical assignments in research, design, and development of electrical hardware products, encompassing electromechanical devices, components, and systems.
• Conceptualize and develop innovative hardware, circuits, and software solutions, ensuring feasibility and efficiency.
• Collaborate in design reviews, offering expertise in design for manufacturability and assembly.
• Create and release engineering documentation, communicating with vendors to expedite design parts and assemblies.
• Drive the design of AC/DC power distribution systems, including circuit breakers, power supplies, and cabling harnesses.
• Develop, test, and document designs, ensuring compliance with safety standards and customer requirements.
• Estimate product and project parameters, including power consumption, weight, size, and schedule.
• Facilitate a seamless transition from engineering to production, collaborating with manufacturing and other organizations.
• Interface with customers to understand technical requirements and propose quality solutions.
• Troubleshoot electrical issues on-site, demonstrating excellent problem-solving skills.
• Assist engineering management in developing schedules and specifications for new and legacy products.
• Maintain cutting-edge technical knowledge and direct engineering and technical support personnel as needed.

What you'll need to succeed

The successful candidate, should have;

• Educational Background: Bachelor's Degree with 6 years of experience or Master's Degree with 3 years of experience in Electrical/Electronics/Mechatronics Engineering.
• Technical Expertise: Working knowledge of electrical systems, motion, temperature measurement, PID loops, and safety interlock circuits.
• Design Experience: Dynamic electromechanical system design and proficiency in OrCAD, AutoCAD, PCAD, SolidWorks, or similar 3D CAD software.
• Safety Knowledge: NFPA, Semi Safety Requirements, and Machine safety.
• Communication Skills: Excellent written and verbal English and effective communication skills.

What you'll get in return

• Joining a company that is at the forefront of our industry
• Working with a talented and ever-evolving team
• Enhancing your skills while working on exciting and challenging projects

What you need to do now

If you believe you meet the specified requirements or know a suitable candidate, please click the link to apply. Alternatively, you may submit your application or referral directly to [email protected].

If this role isn't quite suitable for you, but you're interested in exploring new opportunities, I invite you to contact me for a confidential career consultation. I'm here to help you navigate your next career move.

EA Reg Number: R21102304 | EA License Number: 07C3924 | Company Registration No: 200609504D

Job Summary:We are seeking a skilled Senior Network Engineer to manage and support enterprise network operations, ensuring network reliability, security, and performance. The ideal candidate will possess strong technical expertise in network infrastructure, incident management, and troubleshooting, with a focus on network security and project support.

Key Responsibilities:

Network Operations & Support:

Monitor, configure, and maintain network devices including routers, switches, and firewalls.

Handle incident management, service requests, and change management processes.

Troubleshoot and resolve network-related issues efficiently.

Ensure network infrastructure security by applying ACLs, NAT/PAT, and VPN configurations.

Project Support:

Assist in network upgrade and deployment projects.

Collaborate with senior engineers on network design, configuration, and implementation.

Provide technical support for project execution and closure.

Technical Expertise:

Implement routing protocols such as RIP, EIGRP, OSPF, and BGP.

Apply network monitoring tools and protocols like SNMP, IPSLA, and ManageEngine.

Conduct regular firmware and patch updates on network devices.

Collaboration & Documentation:

Work closely with cross-functional teams to ensure seamless network operations.

Maintain updated technical documentation, including network diagrams and incident reports.

Required Qualifications:

Bachelor's degree in Electronics & Communication Engineering or related field.

Certifications: CCNA (Required) | CCNP (Preferred) | ITIL V4 (Preferred).

Experience: Minimum of 8+ years in network infrastructure and IT service management.

Skills & Competencies:

Proficiency in networking technologies: Cisco, Palo Alto, FortiGate.

Strong troubleshooting, problem-solving, and analytical skills.

Familiarity with IT service management and incident management processes.

Excellent communication, documentation, and teamwork abilities.

Your new company

My client (West area) is a leading provider of comprehensive utility solutions and value-enhanced energy services, delivering innovative and integrated offerings to their customers.

Your new role

Here is a summary of the role you are applying for;

Join their Control & Instrumentation team as a key player in ensuring the reliable and efficient operation of their power plant's control systems and instrumentation.

Below are some of the key responsibilities for the role;

• Lead the execution of maintenance work, ensuring compliance with safety and regulatory requirements
• Respond to plant failures and forced outages, ensuring timely rectification and restoration
• Plan and execute plant overhaul activities with a focus on safety and timeliness
• Develop and implement modification and upgrading plans to enhance system reliability and availability
• Manage procurement and maintenance needs, including spare parts and external services
• Lead and develop a team of technical officers and technicians
• Demonstrate expertise in Control and Instrumentation, safety, and statutory requirements
• Showcase strong work ethics, analytical skills, and communication abilities
• Be available for emergency calls and participate in CERT team responses

What you'll need to succeed

The successful candidate, should have;

• Degree in Electronic & Electrical Engineering or equivalent
• Sound knowledge of Control and Instrumentation
• Good working knowledge of safety and statutory requirements
• Strong work ethics and team player mentality
• Analytical, technology, and communication skills
• Availability for standby and emergency calls
• Knowledge of cyber security (advantageous)
• Safety mindset and good workplace safety behavior

What you'll get in return

• Joining a company that is at the forefront of our industry
• Being part of a collaborative and progressive team
• Contributing to a company committed to making a positive impact on the environment and society

What you need to do now

If you believe you meet the specified requirements or know a suitable candidate, please click the link to apply. Alternatively, you may submit your application or referral directly to [email protected].

If this role isn't quite suitable for you, but you're interested in exploring new opportunities, I invite you to contact me for a confidential career consultation. I'm here to help you navigate your next career move.

EA Reg Number: R21102304 | EA License Number: 07C3924 | Company Registration No: 200609504D

Your new company

My client (West area) is a leading provider of comprehensive utility solutions and value-enhanced energy services, delivering innovative and integrated offerings to their customers.

Your new role

Here is a summary of the role you are applying for;

They are seeking an experienced Mechanical Maintenance Team Lead to join their team. As a key member of the maintenance team, you will be responsible for ensuring the effective maintenance of plant and equipment to achieve high reliability and availability. You will lead a team of maintenance professionals, coordinate maintenance programs, and optimize planned maintenance activities. Additionally, you will troubleshoot faults, perform failure analysis, and implement plant improvement projects to enhance overall plant performance.

Below are some of the key responsibilities for the role;

• Lead and manage a team of maintenance professionals to ensure effective maintenance of plant and equipment
• Coordinate and optimize planned maintenance activities, including scheduled plant inspections and maintenance programs
• Ensure compliance with statutory, regulatory, and safety requirements
• Troubleshoot faults, perform failure analysis, and recommend corrective actions
• Implement plant improvement projects to enhance plant reliability, availability, and performance
• Supervise maintenance contract works and prepare technical specifications for equipment parts and services
• Manage procurement and track expenditure against approved department budget
• Develop and maintain a safety mindset and display good workplace safety behaviour

What you'll need to succeed

The successful candidate, should have;

• Degree in Mechanical Engineering or equivalent recognized by the Professional Engineers Board
• At least 5 years of relevant working experience in plant maintenance from the Power or Oil and Gas industries
• Sound Mechanical engineering maintenance knowledge
• Good knowledge of safety and statutory requirements
• Self-motivated team player with analytical mind, strong planning, and problem-solving skills
• Ability to work effectively in a team and lead day-to-day activities
• Willingness to be part of the CERT team and participate in emergency responses as required

What you'll get in return

• Joining a company that is at the forefront of our industry
• Being part of a collaborative and progressive team
• Contributing to a company committed to making a positive impact on the environment and society

What you need to do now

If you believe you meet the specified requirements or know a suitable candidate, please click the link to apply. Alternatively, you may submit your application or referral directly to [email protected].

If this role isn't quite suitable for you, but you're interested in exploring new opportunities, I invite you to contact me for a confidential career consultation. I'm here to help you navigate your next career move.

EA Reg Number: R21102304 | EA License Number: 07C3924 | Company Registration No: 200609504D

• 3-5 years of experience in operational/administration and deployment/migration projects in Cloud Environment.
• This is a client facing / delivery role, working on cloud operations in the delivery team.
• Execute daily cloud operations as well as cloud implementations in technical customer engagements including basic operations and administration, specific implementation projects and/or pilots in Cloud.
• Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure
• codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations
• codify or maintain cloud systems in an automated fashion using tools like Ansible, Terraform etc with proper documentation
• Collaborate with Cloud Solution Architects in providing technical expertise in cloud operations and administrations
• Participate in Cloud Migrations for VMs using tools like Azure Site Recovery, Azure Migrate with more than 30 VMs migration or Databases would be preferred
• Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment

About DigiFT

DigiFT makes it easy for Web3 companies to invest in TradFi assets by providing on-chain access to institutional-grade assets. With our Tier-1 regulatory license, we ensure that investments are not just protected, but secure and transparent.
For asset owners, particularly financial institutions, DigiFT enables them to issue blockchain-based security tokens that investors can trade with continuous liquidity using an Automated Market Maker (AMM).

DigiFT is Asia's first regulatory-compliant exchange for on-chain real-world assets to be licensed by the Monetary Authority of Singapore as a Recognised Market Operator and Capital Markets Services provider. Established in Singapore in 2021, DigiFT is dedicated to meeting regulatory requirements in the markets it operates in, while delivering innovative yet responsible financial solutions that push the boundaries of financial services.

Key Responsibilities

Account Opening Excellence:

• Guide customers seamlessly through the opening process, ensuring accuracy and compliance.
• Verify AML/KYC information efficiently, adhering to all regulatory requirements.
• Tailor account recommendations to specific needs, delivering personalized solutions.
• Proactively identify and escalate complex/high-risk applications for timely resolution.
• Collaborate with internal teams to streamline opening processes and address any hurdles.
• Develop and maintain clear, user-friendly account opening guides for a delightful experience.

Championing Customer Success:

• Become the trusted advisor, responding promptly and professionally to inquiries across channels.
• Resolve customer issues efficiently, exceeding expectations and building lasting relationships.
• Offer clear, concise information on products and services, empowering informed decisions.
• Maintain accurate and up-to-date customer records for optimal service delivery.
• Escalate complex issues or complaints effectively, ensuring timely resolution.

Continuous Improvement Champion:

• Gather and analyze customer feedback, identifying areas for user experience enhancements.
• Partner with product and tech teams to translate feedback into actionable improvements.
• Regularly update user guides to reflect platform/procedure changes, ensuring accuracy.
• Conduct User Acceptance Testing (UAT) for new features, contributing to platform efficiency.

Daily Operational Excellence:

• Complete daily operational tasks associated with account opening and customer service efficiently and accurately.

Key Requirements

• Minimum of 2 years' experience in account opening & customer service, ideally in a Singapore financial institution.
• Strong communication, interpersonal, and problem-solving skills with a proactive approach.
• Demonstrated sense of ownership, taking initiative to resolve issues independently.
• Fluency in written & verbal English and Chinese, essential for effective communication.
• Ability to thrive in a fast-paced environment and manage multiple priorities efficiently.
• Proficiency in Microsoft Office Suite and a passion for learning new technologies.
• Detail-oriented & highly organized, with a commitment to accuracy and excellence.
• Passionate about providing exceptional customer service and making a positive impact.

Responsibilities

• Diagnose and solve technical problems on semiconductor machinery and systems, such as computer setups, advanced software, or networked/wireless systems.
• Carry out on-site installations, continuous improvement initiatives, parts overhauls, preventative maintenance, equipment modifications, and repair work.
• Act as the main point of contact between the company and the customer for both administrative and technical matters related to assigned projects.
• Organize logistics and coordinate with customers on equipment-related issues.
• Address customer complaints, offering timely solutions to resolve their issues.
• Track product performance, providing regular updates and feedback on customer service requests.
• Report recurring customer concerns to management to help prevent future issues.

Requirements:

• Minimum of 2 years of related experience in Semiconductor Industry
• Possess at least a Diploma/Degree in Electrical or Electronic Engineering
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXV54V53

On your day to day:

• Handle multiple projects and provide network design and deployment support from project initiation to closure.
• Follow Citi network standards and configuration templates to prepare Network Design Documents (NDD) and submit for review and approval. Create Build Packages that includes implementation plans, test plans and network changes.
• Oversee the deployment of Build Packages on the corporate data network. Implement network changes during the allowed weekend green zone window.
• For some large/complex projects, you will be required to represent network domain in a virtual team and effectively communicate and liaise with business/technical stream owners.
• Assist with knowledge transfer of new products to internal teams.
• Assist in the development of & implementation of processes to allow repeatable designs with the view of provisioning automation and efficiencies.
• Prepare and submit all required project documentations for audit purpose & project closure

Qualifications:

• Proven experience (5+ years) working with Cisco and Arista network devices (routers and switches).
• Minimum of at least CCNP or equivalent.
• Strong working knowledge of following routing protocols: BGP, OSPF.
• Experience on WAN technology, e.g. Metro Ethernet, MPLS. VPLS, IPLC etc.
• Preferable with working experience on using Multicast in a Cisco/Arista environment.
• Preferable with working experience in large financial or banking network operation/implementation team.
• Ability to effectively communicate to internal clients through all available mediums (verbal, listening, writing, presenting).
• Willing to work during weekends for implementation of network changes.
• Willing to work for extended working hours when needed.
• PC Literate (Word, Excel, PowerPoint)

What You’ll Do

We are seeking a Solutions Engineer - Artificial Intelligence (AI) to join our dynamic sales team. As an SE (AI), you will drive the adoption of our AI solutions across various industries. You will identify potential clients, understand their specific needs, and provide tailored AI solutions that enhance their business operations. This role requires a deep understanding of AI technologies and experience relaying technical concepts to a diverse audience.

Who You’ll Work With

The Cloud + AI Infrastructure team delivers one scalable strategy with local execution for data center customer transformation and growth. We are the worldwide go-to-market compute and data center networking engine gathering market transitions and allowing sellers to expand growth for customers and Cisco. Alongside our colleagues, Cloud & AI Infrastructure builds the sales strategy, activates sellers and technical communities, and accelerates selling.

Who You Are

You will build awareness, fostering education and driving energy for AI with both internal and external team members, partners, etc. You will also act as a link between technical teams, account teams, executives, partners/customers. In addition, you will show case AI solutions/products, its potential and promote its tactical and technical responsibilities. You will play an important role in the design, development and promotion of AI Solutions and address challenges. You will need to travel as needed to meet with clients and attend industry events.

Minimum Qualifications:

• 6+ years of technical presales experience selling Compute, Storage, and Network solutions.
• Proficiency in Python (must), MySQL, Github, Git, GO, ETL, OLAP, RDBMS, Scribus, AWS, Azure, Google, IBM Cloud, or other platforms and programming languages.
• Experienced with databases (Oracle, PostgreSQL, MySQL, MongoDB, Cassandra, Redis, Snowflake, BigQuery) and AI/ML frameworks (scikit-learn, TensorFlow, PyTorch, Hugging Face).
• Ability to provide detailed and consumable documentation of standard methodologies for deployment around application acceleration, automation/management efficiencies, enterprise edge, and AI/ML solutions.

Preferred Qualifications

• Bachelor's Degree in Computer Science, Computer Engineering, Electrical Engineering, or related field. Advanced degree is a plus.
• Excellent presentation skills – ability to deliver engaging workshops to both technical and non-technical audiences on AI topics
• AI experience with Nvidia, IBM, Microsoft, Dell, NetApp, HPE, and/or other AI vendors
• In-depth understanding of language models, including but not limited to GPT-3, BERT, or similar architectures.
• Expertise in training and fine-tuning LLMs using popular frameworks such as TensorFlow, PyTorch, or Hugging Face Transformers.
• Experience in deploying LLM models in cloud environments (e.g., AWS, Azure, GCP) and on-premises infrastructure.
• Familiarity with containerization technologies (e.g., Docker or equivalent experience) and orchestration tools (e.g., Kubernetes) for scalable and efficient model deployment.
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco

IT Program Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals..

We are currently looking for an IT Program Engineer to join our team in Singapore to support project change requests.

Responsibilities:
- L1 operations & support duties
- Service delivery management for application, servers and network infrastructure
- Apply specific technical skills as required to support Project/Change requests/Systems
- Liaise and follow up on reporting submission for PMO team
- Prepare and organize reporting, documents and correspondence to ensure that management reporting is accurate and timely

Requirements:
- IT qualification and/or relevant work experience
- Basic knowledge and some hands-on experience in IT domains

Additional Information:
- Location: 6 Commonwealth Lane
- Working hours: Regular working hours + rotational standby duty
- Salary range between SGD 44 to 48k per annum, with 14 days of Annual Leave and above market medical coverage / insurance.
- Start off as a 1 year contract with 2 months notice period.

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 3000 employees spread across 20 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

We are currently seeking a highly skilled Senior Eslastic/Observability Engineer (ELK) to join our client's team in Singapore. You will be responsible for managing and optimizing our network monitoring infrastructure, ensuring the stability and performance of our systems.

Responsibilities

• Install and administrate the servers of the SIEM Infrastructure
• Develop automation on the different tasks and self-service tool
• Participate to the integration of new technologies logs
• Support logs parsing using custom parser/GROK development.
• Project management
• Be a full time member of the Production CSIRT / SIEM Engg team and participate to the various activities of the team
• Contribute to the Permanent Control framework for implementation of policies and procedures in day‐to‐day business activities, such as Control Plan.
• Comply with regulatory requirements and internal guidelines.
• Contribute to the reporting of all incidents according to the Incident Management System

Requirements

• An overall of 7 or more years of experience with minimum 4-5 years on relevant scope ie. Expertise in handling ELK stack for large platform or architecture.
• Working knowledge of Elastic stack (Elasticsearch / Logstash / Kibana / Beats) including data ingestion, management, monitoring & analytics. (Mandatory)
• In-depth experience with Kafka
• Good working knowledge of Linux (RedHat/Ubuntu)
• Programming skills (Python or Bash) is appreciated.
• Experienced production support engineer
• Platform integration skills are a plus - Experience in installation, configuration, documentation and administration of multiple pre-production and production platforms in both virtual and physical environments.
• Experience & skills in automation tools (e.g. Ansible) & DevOps pipelines are appreciated.

Responsibilities

• Collaborate with the production and planning teams to prioritize tooling schedules based on the current tool status and production demands.
• Provide technical support to the tool designing and sales teams, ensuring that customer requirements are met through effective tooling solutions.
• Take a leadership role in problem-solving and troubleshooting within the tooling team, identifying root causes and implementing corrective actions.
• Support continuous process improvements for tooling and work processes to enhance productivity and efficiency across the department.
• Work closely with the toolroom to identify machining needs for tooling modifications and improvements, ensuring tool readiness for production requirements.
• Oversee and guide the toolmakers, training them to enhance their skills and ensuring high-quality standards are maintained in all tooling activities.

Requirements:

• Diploma in Precision Engineering or equivalent.
• Technical qualification in Tool & Die Making or a related field.
• Ability to lead and manage a team, fostering collaboration and continuous improvement.
• Strong problem-solving skills with experience in root cause analysis and troubleshooting.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L739Y7RX

POSITION SUMMARY

An IT support individual is in charge of supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical problems.

JOB RESPONSIBILITIES

• Provide support for end user desktops and laptops which include but not limited to internal hardware component replacements.
• Network, Desktop & Server OS support & administration.
• Provide first level troubleshooting & installation of software or firmware applications.
• Install, support & maintain IT peripherals such as keyboard, printer, projector & others.
• Support recurring tasks such as back up, patch management, IT system monitoring, cyber-security protection from viruses and spam wares attack, etc.
• Liaise & coordinate with IT vendors/suppliers on IT purchases, projects & support IT systems
• Update IT inventory & Licences, ensuring appropriate and sufficient level of vendor support.
• Planning, developing, and maintaining SQL databases.
• Maintaining the company intranet with basic programming.
• Attend to emergency calls & weekend /off hours support.
• Any other responsibilities & ad hoc assignment as required.

JOB REQUIREMENTS

• NITEC or higher.
• Min 1 year experience in IT field works.
• Knowledge of current Windows & mobile operating systems.
• Good knowledge in IT hardware & administration support for Microsoft Windows.
• Strong analytical & problem-solving skills.
• Candidates who are familiar Microsoft Dynamics NAV/Business Central, Microsoft Windows Server, Microsoft SQL Server, ASP.NET/.NET Core will have an added advantage.

Network Operations

1. Manages the set-up and coordination of TV transmission traffic in real time.

2. Acts as the first level support, and point of contact, for equipment, and the broadcast network.

3. Fully responsible for operating Eurovision's satellite, fibre and IP network.

4. Oversees the quality of transmission signals and reports to the Senior Network Operations Engineer.

5. Detect and correct any anomalies or faults in transmissions.

6. Allocates resources and services to customer on a short notice basis.

7. Reports faults/modifications on equipment in the Eurovision Control room, or at any important technical point across the network.

8. Takes the temporary measures required in order to ensure the continuity of service.

9. Ensure customer satisfaction, and have the appropriate behaviour in all situation.

10. Assures a consistent and high quality of service, through monitoring, and ensuring service integrity.

11. Enters real transmission times used for invoicing services.

12. Is responsible for capturing incident logs in the relevant operating system in order to follow up internally with support teams, and externally for customer reporting.

13. On night shifts maintains full responsibility for network traffic and can take all necessary measures to ensure continuity in the network.

Special Projects

1. Can participate in event projects to provide technical guidance, and engineering solutions.

2. Can be required to take part in outside missions; as a technical coordinator, engineer, and engineer in charge.

3. Upon Manager request other tasks can be added.

Working Conditions

1. Shift work from 0630 – 1430 and 1400 – 2200 hrs GMT+8.

2. Will be expected to work independently most of the time.

3. Will have to support head office, regional and international bureaus.

Suitably qualified candidates are invited to submit your detailed resume indicating qualifications, working experience, current and expected remuneration package, available commencement date, and contact number.

All applications will be treated in strictest confidence and only shortlisted candidates will be notified.

By expressing an interest in joining us, you agree that personal data you submit to us may be collected, used and disclosed by the Company and our service providers and agents for the purpose of processing your job application, including evaluation of your suitability, background screening, contacting you regarding your job application, and notifying you of future career opportunities. You warrant that where you have disclosed personal data of individuals (e.g. next-of-kin, friends or referees) to us and our service providers and agents in connection with your job application, you have obtained the prior consent of such third parties for us and our service providers and agents to collect, use and disclose for the above purposes, in accordance with any applicable laws, regulations and/or guidelines. You also acknowledge that in the course of the collection, use and disclosure described above, relevant personal data may be transferred outside of Singapore.

Data Engineer - Talend ETL

• Required skills:
• Experience with Talend, Python and Spark
• Experience in Database and Hadoop (Hive, Impala, HDFS)
• Understanding of data-warehousing and data-modelling techniques
• Using the Talend ETL toolset, to create new and maintain existing ETL jobs.
• Design and implement ETL for extracting and transforming data from diverse sources, such as: Cloudera, PostgreSQL, and SQL Server databases.
• Design and develop database tables necessary along with the necessary constraints as per the requirement.
• Collaborate with Team members to understand source system structures and data retrieval methods/techniques, and tools within the organization.
• Support the development of data transformation logic using ETL tools or scripting languages like SQL, Python.
• Clean, validate, and transform data to conform to target schema and quality standards.
• Work with the Team to execute data quality improvement plans.
• Participate in troubleshooting activities to maintain data integrity and process efficiency.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

JOB SCOPE

Responsible for executing the company projects in mechanical & electrical works in building construction which covers:

• Review project specifications and technical clarifications
• Prepare method statements and check drawing discrepancies
• Carry out project planning, design, material requisition, cost control, project supervision and documentation
• Supervise the M & E works and coordinate with client’s representatives, consultants and sub-contractors on technical matters
• Ensure timely and smooth progress of works
• Ensure quality of works is achieved and safety & environmental regulations are complied with
• Ensure project activities complied with the Company’s ISO system

JOB REQUIREMENTS

• Minimum 5 years relevant experience of M & E works
• possess a degree from universities in mechanical or electrical engineering, recognized by the Professional Engineer Board to be overall in charge of all M&E trades.
• Use of Autocad would be an advantage
• Proficient in using Microsoft Office
• Good communicative skills, able to interact with people of all levels and teamwork