Responsibilities:
• Day to day operation of managing, administration of all cisco switches and Clearpass on customer site.
• Support operations such as production networks in a hyper-scale and heterogeneous environment.
• Perform deep dives on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues.
• Anticipate potential operational risks and develop strategies to mitigate/minimize.
• Participate and improve escalation and emergency response with detailed postmortem while addressing issues systematically to prevent future occurrences.
• Align with cross-functional relationships with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to deliver superb operational results and manage the performance of external vendors.
• Escorting of vendors when needed.
Requirements:
• Degree/Diploma in IT / Computer Science / Engineering or equivalent
• Experience in a System Integration environment and/or implementing Network systems is a plus
• Familiar and experienced in Palo Alto Firewall and Clearpass
• Certification in Network related products will be a plus.
• Good interpersonal and communication skills with ability to explain technology from a customer perspective
• Strong analytical and problem-solving skills.
• Good communication, team player and written skills.
• Positive working attitude and passionate in information security