Our client is a manufacturer that designs, builds and markets its semiconductor manufacturing equipment used in the production of integrated circuits. They are currently hiring for a Process Engineer and will like to invite suitable candidates to send your detailed resume to [email protected]

Process Engineer

Responsibilities:

• Define and Document Equipment process requirement and specification.
• Perform Process characterization to optimize critical process paths in order to meet equipment specification.
• Review, simplify and optimize Internal Buy Off specification for equipment together with Quality Assurance Department.
• Participate in continuous process improvement activities to enhance Equipment capability.
• Support Equipment manufacturing activities by helping to trouble-shoot and resolve process-related issues
• Support other internal departments to handle customers’ process related issues and recommend technical solutions
• Perform data analysis using statistical techniques and conduct process capability studies
• Transfer process knowledge to in house Engineers and Technicians to ensure optimal equipment performance.
• Equipment UPH projection calculation base on specific process parameter.

Requirements:

• Degree in Production / Mechanical / Material Science Engineering
• At least 3 years experience in an equipment manufacturing environment with a process engineering and background
• Strong interest in the development of new manufacturing processes
• Experience in process design and control in the area of laser marking process.
• Knowledge in Material Science will be added advantage.
• Knowledge in cycle time calculation.
• Trained in SPC, DOE and other statistical tools

• Plan, build and optimize infrastructure setup, design and performance.
• Manage backend information systems, including of virtual machines and virtualization platform, including of network storage, backup, Fibre channel switches.
• In-depth experience in Linux administration. Need to be expert level
• Strong understanding of High Availability setup for Linux/Windows applications (etc. webs, database)
• Strong network fundamentals – IPv4/IPv6 – addressing, NAT, Routing
• Network and Systems troubleshooting and maintenance
• Good to have disaster recovery planning and execution
• Private cloud administration experience is a must – VMWare / Hypervisor
• In-depth experience in DNS, DHCP, Proxies, Linux firewalls & network security is a must.
• Maintain and Administer Security Appliances of different projects
• Design and propose a plan that will improve the hosting service of the Data Center

Our client is a well-established food and beverage company.

• Led Area Managers to achieve sales targets and ensure smooth daily operations in compliance with regulations.
• Managed tenant relationships, lease renewals, rental collections, and sourcing for vacant stalls.
• Oversaw financial performance, proposed improvements, and led renovation projects.
• Maintained quality standards and developed teams through feedback and performance evaluations.

Requirements:

• Diploma in F&B/Supply Chain or equivalent
• At least 5 years of experience in managing foodcourt operations.
• Proficient in Microsoft Office and Google Suite

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development servicesProviding customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and productsThrough intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutionsComprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Collaborate with multiple project teams of software R&D, quality engineers, and partners to deliver quality upfront, end-to-end quality validation in the Cloud and App solution releases for printers that are an embedded SW device.
• Manages and influences the software solution development process and schedule confidence through early engagement to embed quality requirements.
• Defines Validation Technical Strategy and delivery (Specify test plan - test selection, test setup, test sequencing & priority, pass/fail criteria (expected test outcome/specifications), conducts validation requirements Analysis.
• Ensure that the validation scope and methodologies are defined, optimized, set up, and executed to the quality delivery plan.
• Provides domain-specific expertise to the team members and partners to drive for issue root cause analysis and resolution.
• Collaborates and communicates with management, internal, and outsourced development partners regarding test status, project progress, and issue resolution, mitigation plans for development, and released printer solutions

• Bachelor's or Master's degree in Computer Science, Software Engineering, or equivalent.
• Minimum 3 years of experience with Printing, Firmware, Apps & Cloud based solutions (development/ customer focussed testing).
• Experience with Agile software development models, overall architecture, and software design for products and solutions will be considered as an added advantage.
• Knowledge of software end-to-end validation will be an added advantage.
• Excellent analytical and problem-solving skills.
• Ability to influence business decisions & partners.
• Has good communication skills. Be able to present to sponsors and management on proposals, negotiate options, and drive for alignment.
• Experience in cross-functional leadership.
• Critical thinking and conflict management skills.

Responsibilities

• Supervise sales team to ensure professional and timely responses to customer enquiries and complaints.

• Attend to customers’ travel enquiries and requests through phone calls, emails, or walk-in.

• Assist in resolving booking issues or conflicts with suppliers and partners.

• Collaborate with management to improve customer service policies and strategies.

• Build and maintain strong relationships with customers.

• Identify areas for improvement in customer service operations.

• Provide information on travel visa application and insurance.

• Follow up and service customers’ enquiries or bookings, before and after-sales

• Experienced in selling free & easy tour packages and able to meet and achieve sales target.

• Help customer service managers in any logistic arrangement.

Requirements

• Strong leadership and people management skills.

• Must be able to work on shift, weekends and Public holidays

• Service-oriented with good interpersonal and communication skills

• Knowledge of the travel industry and booking systems.

· Development experience with a scripting language (such as Shell Scripting or Python)

· A grounded understanding of Git branching, merging, and pull requests

· Hands-on experience with one or more of the following DevOps toolchains (or equivalent): o Jenkins, Git, Artifactory, Docker, Ansible, SonarQube

· Experience with IaaS or PaaS systems such as: o AWS, Google Cloud, Azure Cloud Foundry, OpenShift/Kubernetes, OpenStack

· Fundamental understanding of networking, firewalls, load balancing, forward and reverse proxies

Familiarity with concepts such as: Agile methodologies, Test-Driven Design, Behavioural-Driven Design, and 12 factor application design

If you're interested in this role, please email your latest CV to [email protected]

Other than that you can click 'apply now' to forward an up-to-date copy of your CV.

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

EA License Number: 20C0199 | Company Registration No: 201913897K

Job Summary:

The Desktop Engineer is responsible for providing technical support and ensuring the efficient operation of end-user devices, software, and peripherals. The role includes troubleshooting, installing, and maintaining desktops, laptops, and other IT hardware and Network

Work with the Global technology team to support Onsite Physical Installation of Server , Storage and Network devices .

Key Responsibilities:

1. Technical Support:

o Provide first- and second-line support for hardware and software Installation.

o Troubleshoot desktop, laptop, and peripheral problems to ensure minimal downtime.

o Respond to service requests and incidents in a timely manner.

2. Hardware & Software Management:

o Install, configure, and maintain desktop and laptop operating systems (Windows/Mac/Linux).

o Install and update software applications and drivers.

o Set up and maintain user accounts and permissions.

3. Asset Management:

o Manage IT inventory, including desktops, laptops, and peripherals.

o Ensure proper documentation and tracking of IT assets.

4. Network Support:

o Assist with basic network troubleshooting (e.g., connectivity, printer access).

o Support VPN, wireless, and LAN/WAN configurations as required.

5. Collaboration & Training:

o Work closely with other IT teams to resolve escalated issues.

o Provide user training for new hardware or software implementations.

6. Security & Compliance:

o Ensure devices are compliant with company security policies and standards.

o Conduct regular updates and patches to maintain system integrity.

Key Requirements:

Education & Experience:

· Bachelor’s degree in Computer Science, Information Technology, or a related field (preferred).

· Proven experience (5+ years) in a similar desktop support or IT helpdesk role.

Technical Skills:

· Proficiency in Windows and macOS operating systems.

· Familiarity with Active Directory, Group Policy, and Office 365.

· Knowledge of basic networking concepts (DNS, DHCP, TCP/IP).

· Experience with remote support tools like TeamViewer, AnyDesk, or SCCM.

· Exposure to endpoint management tools like Intune or JAMF is a plus.

Soft Skills:

· Strong problem-solving and analytical skills.

· Excellent communication and customer service skills.

· Ability to work under pressure and manage multiple tasks effectively.

Preferred Certifications:

· CompTIA A+, Network+

· Microsoft Certified: Modern Desktop Administrator Associate

· ITIL Foundation

• Provide technical support, propose solutions, and project related queries for all Wired, Wireless network.
• Perform analysis, Plan, Coordinate and Implement all change requests on existing network equipment.
• Maintain records of system details (e.g. configuration, changes, problems, disaster recovery document) for network equipment.
• Manage firewalls like Checkpoint, Cisco FTD, Palo Alto and NEXUS switches; F5 Load balancer
- Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
- Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
- Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
- Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
- Create and maintain comprehensive documentation for all implemented networks.
- Assist in preparation of proposals and solution presentations.
- Able to lead a team of network engineers (size).
- Attain key certifications for partnership with key vendors.

Job Summary

We are seeking a highly skilled Devops Engineer (GCP) to join our team for scalability while ensuring the seamless functioning of our production environments. This is an opportunity to work in a fast-paced, dynamic environment and make a significant impact.

Mandatory Skill-set

• Has 2+ years of experience in cloud computing, specifically with GCP;
• Proven experience in cloud infrastructure design, cloud migStrong understanding of GCP services like Compute Engine, App Engine, Kubernetes Engine, Cloud Functions, Cloud Storage, BigQuery, etc;
• Proficiency in programming languages such as Java, Python, or C++ for application development and scripting;
• Familiarity with DevOps tools and practices, including CI/CD pipelines and container orchestration tools (e.g., Kubernetes).ration, and application development on Google Cloud PlatfStrong analytical and problem-solving skills with the ability to identify issues and provide effective solutions;
• Ability to troubleshoot and resolve cloud infrastructure and application performance issues;
• Experience working within Agile development teams and using version control systems like Git for collaboration;
• Knowledge of Agile methodologies such as Scrum or Kanban;
• Strong communication and interpersonal skills to work effectively with both technical and non-technical teams;
• Ability to explain complex technical concepts to non-technical stakeholders;
• Detail-oriented, with excellent time management and organizational skills.

Desired Skill-set

• Google Cloud Certified – Professional Cloud Developer or Cloud Architect;
• Experience working with containerized applications and Kubernetes;
• Knowledge of cloud security best practices and implementation, including IAM, encryption, and networking security;
• Understanding of compliance frameworks (e.g., GDPR, HIPAA, PCI-DSS) and the ability to implement these within the cloud environment.

Responsibilities

• Design and implement scalable, secure, and efficient cloud systems on Google Cloud Platform (GCP);
• Manage and optimize cloud infrastructure to meet the needs of the business while ensuring high performance, reliability, and availability;
• Develop and deploy cloud-native applications using GCP services such as Compute Engine, App Engine, Kubernetes Engine, Cloud Functions, and Cloud Storage;
• that applications are designed with scalability, resilience, and cost-effectiveness in mind;
• Plan and execute the migration of on-premises systems to GCP, ensuring minimal downtime and a seamless transition;
• Optimize resources during the migration process to achieve efficiency and cost savings;
• Implement security measures, including Identity and Access Management (IAM), firewalls, and encryption protocols to ensure data protection;
• Ensure that GCP deployments comply with internal policies, industry standards, and regulatory requirements (e.g., GDPR, HIPAA);
• Work closely with product teams, business units, and other stakeholders to gather requirements and provide cloud-based technical solutions;
• Collaborate on the design and development of new cloud-based applications or services to meet business objectives;
• Continuously monitor cloud infrastructure and applications using tools like GCP Cloud Monitoring, Stackdriver, and Cloud Logging to ensure optimal performance;
• Identify areas for improvement in terms of resource utilization, cost management, and system reliability;
• Stay up-to-date with the latest developments in GCP services, tools, and best practices;
• Drive continuous improvement in cloud architectures, application performance, and cloud deployment methodologies.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

We are looking for a skilled DevOps Engineer to join our client’s team and contribute to building and implementing new development tools and infrastructure. The ideal candidate will have experience in deploying updates, providing Level 2 technical support, and developing software to integrate with internal back-end systems.

Responsibilities:

• Designing and implementing cutting-edge development tools and infrastructure.
• Understanding stakeholder needs and effectively communicating them to the development team.
• Streamlining and automating development and release processes for increased efficiency.
• Conducting code reviews, analyzing results, and ensuring code quality.
• Implementing robust cybersecurity measures to safeguard systems against threats.
• Identifying technical challenges and creating software updates and fixes accordingly.
• Collaborating with software developers and engineers to ensure adherence to established processes.
• Project planning and active involvement in project management decisions.
• Deploying updates, fixes, and providing Level 2 technical support.
• Creating tools to minimize errors and enhance overall customer experience.
• Developing software for seamless integration with internal back-end systems.
• Performing root cause analysis of production errors and resolving technical issues.
• Creating scripts to automate visualization processes.
• Designing procedures for system troubleshooting and maintenance.

Qualifications:

• Proven experience as a DevOps engineer or in a similar software engineering role.
• Proficiency in Gitlab, Confluence workflow, Ansible, and Terraform.
• Strong knowledge of Ruby or Python programming languages.
• Familiarity with databases and SQL.
• Problem-solving mindset with a keen attention to detail.
• Collaborative team player with effective communication skills.
• Experience in developing and engineering applications for local government is a plus.

about the company
Our client is a European multinational company specializing in electronics. They are seeking a customer service executive to handle order processing and coordinate shipments. The company operates on a smaller scale and prefers a self-sufficient individual, as they do not engage in micromanagement. There is hybrid work arrangement for this role.

details

• West
• M-F 9am - 6pm, hybrid work arrangement

about the job

• Order processing
• Handling customers' enquiries via email or phone
• Drafting of shipping documents (B/L, LC, invoice, PO)
• Coordination of shipments

skills and experience required

• Preferably individuals with at least 2 years of relevant experience
• Proficient in using SAP.

To apply online please use the 'apply' function, alternatively you may contact Noelle at noelle.ng(@)randstad.com.sg.
(EA: 94C3609/ R1982617 )

Department: Regional Information Systems Division
Reports to: Regional IT General Manager
Functional Relationships with: Global Security Team, ASEAN Business Units, ASEAN local IT divisions

Successful candidate will: Be engaged and responsible for SecOps (security operations), security incident handling, SOC response, etc as a Senior Specialist, Information Security Incident Response Lead, responsible for CSIRT operations in cyber security

Key Duties & Responsibilities
• Be responsible for handling overall SecOps in cooperation with partner IT vendors and related internal departments as a member of the incident handling team within CSIRT
• Work with partner IT vendors that maintain information security infrastructure tools implemented in our company
• Monitor and continuously assess the IT security aspects and impact.
• Knowledge and strong understanding on CIS CSC to continuously improve IT security
• Reporting to Regional IT General Manager and the head of Global Security Team

Responsibilities:

• While increasing cyber security risks, we must strengthen its security measures to secure our business expansion.
• He/She will be able to keep updating our skill sets by touching on the latest technology trends as we continue introducing new services and technologies to achieve "Zero Trust” and “IT/OT cyber security”.
• In addition, he/she can obtain a global business perspective since there are many opportunities to discuss security countermeasures with overseas members by crossing the border

1. Cyber incident response

• He/She must enhance the process of incident handling and our ability to respond to incidents through the implementation of security solutions, training, and incident-handling experiences

2. Vulnerability Assessment on platform and application/implementation of countermeasures

• Based on the results of various diagnostics and tools, countermeasures against vulnerabilities will be promoted together with each application engineer. We will also work with the CCoE team and PSIRT to implement measures for cloud environments, promote pre-release diagnostics, and add tools to meet operational requirements in the production environment.

3. Implementation and Maintenance of security solutions

• Client is developing advanced solutions for emerging threats.
• He/she must be responsible for the selection of suitable security products to fit our maintenance and operation requirements and lead PoC and implementation with well-designed operations

Ability / Competency Required

• Bachelor or Master’s Degree in Computer Science, Information Systems, or equivalent experience.
• Minimum three years of experience in the Cyber Security and Infrastructure fields
• Security tool implementation and operational experience/application security technology experience
• CISSP - Certified Information Systems Security Professional Certifications

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - https://go.persolkelly.com/job/apply/7657

We regret to inform you that only shortlisted candidates will be notified.

Siow Ee Sheng | REG No : R23118145

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Support on Wintel & virtualization infrastructure.
• Act as a focal point for assigned systems related queries and issues
• Attend to system faults promptly and rectify them within defined SLAs & KPIs
• Server administration such as Active Directory, DNS, Databases, IIS security configuration and patching, and Backup/Restore
• Troubleshooting of VMWare, MS Windows technologies, AD, clustering and MS NLB (Network Load Balancing) especially troubleshooting.
• Experience or working knowledge of Disaster Recovery technologies helpful.
• Billingual on Wintel/Linux/Solaris

Key Responsibilities:

• PAM Solution Design: Design and implement sustainable Privileged Access Management (PAM) solutions using CyberArk, translating access rights requirements into effective configurations.
• Configuration and Documentation: Configure, test, and document CyberArk solutions in collaboration with the PAM Product Manager, ensuring comprehensive training and knowledge transfer.
• User Collaboration: Engage with product managers, architects, and users to refine role and authorization (R&A) requirements, conducting workshops and user tests to validate PAM designs.
• Product Support: Provide Level 3 support, overseeing user acceptance testing and facilitating training sessions. Support users post-implementation and manage change requests.
• Documentation and Reporting: Maintain up-to-date documentation of the IAM product, including user guides and functional specifications, while proactively identifying improvements for user experience.

Key Requirements:

• Bachelor’s degree in Computer Engineering, Business, or Design; CyberArk/PAM certification is mandatory. ITIL certification is a plus.
• Minimum of 5 years experience within international organizations, with strong experience in implementing CyberArk/PAM solutions and conducting rollouts.
• Extensive knowledge of PAM and CyberArk, with a solid understanding of cybersecurity principles. Familiarity with Agile methodologies is a plus.
• Excellent written and verbal communication skills, with the ability to facilitate workshops and provide knowledge transfer.
• Must be able to accommodate European working hours for project collaboration and issue resolution.
• Knowledge of SoD concepts is a bonus.

Experience in the WOG environment.

• Setup and maintenance of desktops, laptops, phones, printers, peripherals and mobile devices – Windows and Apple Platforms

• Escalate and work with second or third level support/third party vendor on resolution of problem when necessary

• Maintain hardware inventory at assigned locations

• Provision new users with hardware, software and account setup

• Provide with both remote and onsite support for multiple locations, if required

• Troubleshoot and resolve a variety of technical problems

• Assist with network connectivity issues

• Provide great communication and customer service to company employees in person and through phone calls and emails

• Work on assigned tasks and projects including hardware and software rollouts

• Work with hardware / software vendors, whenever required

• Provide training when needed help facilitate users requests and in the implementation of company project

• Provide VPN support including end-user setup and problem

• Work closely with other support teams (client support team, application support team, server support team)

• Develop and document IT operational processes whenever required

• Manage Active Directory - User/ID creation, delete, reset, update, distribution, list/security and accesses

• Assist on AV setup in meeting rooms for conference calls and meetings

• Provide regular checks and maintenance on system health of the meeting rooms

• Provide back-end support for live event broadcast

• Support ad-hoc IT project deployments

• Attend meetings to update current projects

• Attend trainings provided by the company

• Perform procurement/RMA duties as and when required and liaise with vendors, keep track of orders and update users or IT team on delivery status

• IT Asset Management

Job Responsibilities:

• Develop new application software.
• Implement fixes and enhancements for existing applications.
• Manage and resolve application issues, provide updates, and conduct root cause analysis.
• Monitor and respond to alerts related to application and system services.
• Provide 2nd/3rd level technical support to the Helpdesk for CCN products.
• Participate in after-hours support on a rotational basis for software issues and alerts.

Technical Requirements:

• Bachelor's degree and at least 3 years of relevant experience.
• Proficiency in the following areas: C#.NET
  WCF / Web API
  React JS & Angular
  JavaScript / TypeScript
  JSON & XML technologies
  MS SQL Server 2016 or higher
  Object-oriented design principles
  

Additional Preferred Skills:

• Experience with Agile Scrum Development Methodology
• Knowledge of container development
• Familiarity with DevOps practices
• Understanding of cybersecurity fundamentals

At Coalesce Management Consulting, we are a community of people with a strong passion for excellence. We deliver bespoke project solutions within the Life Science and Technology sectors through our community of high-calibre industry specialists.

Position: Automation Engineer (PLC / Delta V)

Job Description:

We are currently expanding our team and are looking for an Automation Engineer on site with a client. In summary, you will be supporting the designing, implementing, and maintaining automated systems in the biopharmaceutical manufacturing environment. This role involves ensuring the efficient and compliant operation of automated equipment and systems.

Key Responsibilities:

• Develop and manage change control processes specific to the pharmaceutical industry.
• Manage and execute PLC projects from inception to completion, ensuring they are delivered on time, within budget, and to the required quality standards.
• Design and engineer hardware components for PLC systems, ensuring they are robust, reliable, and meet project requirements.
• Provide on-site support and troubleshooting for PLC systems, addressing any issues that arise during installation, commissioning, and operation.
• Perform Preventive Maintenance of Automation systems as scheduled.
• Identify and address issues at recipe level as well as 3rd party interfaces with Automation systems.
• Provide technical expertise and troubleshooting for DeltaV systems and related equipment.

Requirements:

• Bachelor’s Degree and 4-7 years of experience in Process Automation, preferably in a batch manufacturing environment.
• Strong knowledge in SCL will be advantageous.
• Familiar with documentation in a highly regulated environment
• Ability to work independently and collaboratively
• Good understanding in customer's voice and quality requirements is a must
• Strong team player, able to effectively work within and across teams
• Ability to tactfully negotiate and positively influence peers, knowledge and experience in digitalization are added advantages

What’s In It for You?

• Exposure to the Pharmaceutical MNCs in the industry.
• Annual leave benefits.
• Full Health coverage and benefits.
• Training and Development allowance.

What's Next?

If you are interested in applying for this position, please send an email to [email protected].

Coalesce Management Consulting operates as an equal opportunity employer. No terminology in this advert is intended to discriminate on the grounds of age, race, religion, sexual orientation, or any other factors with no bearing to employment skills and we confirm that we are happy to accept applications from persons of any background for this role.

Customer Service Officer (Call Centre) - 2 Years Contract - Singapore

Are you passionate about customer service and enjoy interacting with people? We’re looking for a dedicated Customer Service Officer (Chinese Speaker) to join our team in Singapore! You’ll play a critical role in providing first-call resolutions to end-users via calls and emails, delivering excellent service experiences.

Key Responsibilities:

• Handle incoming calls, emails, call-back requests, and live chats (where applicable) while meeting service level agreements.
• Provide friendly and efficient assistance to ensure a pleasant customer experience.
• Log all interactions accurately into the case management system, including customer inquiries, problems, and resolutions.
• Follow up on unresolved incidents and ensure timely resolutions.

Requirements

• Experience: At least 1 year of experience in a call centre or customer service environment.
• Proficiency in Mandarin is required to effectively liaise with Chinese-speaking vendors and end-users.
• Flexibility: Willingness to work staggered office hours on rotation, including alternate Saturdays (5.5-day work week).
• Immediately Available candidate is a plus.

This is a 2 years contract to start, renewable and convertible to permanent.

We are looking for a Cloud Engineer to help with the acceleration of cloud adoption. The applicant will have a strong background in IT Infrastructure with a strong understanding and at least 3 years’ experience with Public, Private and hybrid cloud.

Job Responsibilities

• Design, deploy, and maintain cloud-based infrastructure using AWS or Google Cloud.

• Ensure compliance with asset management regulations in relevant countries.

• Monitor and optimize cloud resources for performance, cost, and security.

• Collaborate with cross-functional teams to develop and implement cloud solutions.

• Troubleshoot and resolve cloud-related issues promptly.

• Develop and maintain documentation for cloud infrastructure and processes.

• Stay updated with the latest cloud technologies and best practices.

• Managing cloud environments in accordance with company policies and security guidelines.

• Developing, deploying and debugging IaC code (Cloud formation and Terraform).

• Interacting with users, providing cloud support, and making recommendations based on user needs.

• Employing exceptional problem-solving skills, with the ability to see and solve issues before they snowball into problems.

• Educating teams on the implementation of new cloud technologies and initiatives.

• Regularly reviewing existing systems and making recommendations for improvements.

Educational Qualification

Bachelor’s degree in Computer Science, Information Technology, or a related

field.

Technical Skills

Strong understanding of cloud security, networking, and cost management.

Knowledge of DevOps practices and tools

Experience with infrastructure as code (IaC) tools such as Terraform or CloudFormation

Proficiency in scripting languages like Python, Bash, or PowerShell

Relevant cloud certifications (e.g., AWS Certified Solutions Architect, Google Cloud Professional Cloud Architect)

• 3-7 years of experience in cloud engineering, with a focus on AWS or Google Cloud.

• Experience in the financial services industry.

• Strong understanding of cloud security, networking, and cost management.

• Knowledge of DevOps practices and tools.

• Familiarity with asset management regulations in countries where UOB Asset Management operates.

• Experience with infrastructure as code (IaC) tools such as Terraform or CloudFormation.

• Proficiency in scripting languages like Python, Bash, or PowerShell.

• Excellent problem-solving skills and attention to detail.

• Strong communication and collaboration skills.

Relevant cloud certifications (e.g., AWS Certified Solutions Architect, Google Cloud Professional Cloud Architect).

At Coalesce Management Consulting, we are a community of people with a strong passion for excellence. We deliver bespoke project solutions within the Life Science and Technology sectors through our community of high-calibre industry specialists.

Position: Facilities / Utilities Engineer

Job Description:

We are currently expanding our team and are looking for a Facilities / Utilities Engineer on site with a client. In summary, you will be supporting the Continuous Improvement culture in the department. The role is part of the Engineering Compliance & Support team which plays a critical role in serving the Facilities & Engineering department in ensuring quality & compliance in its operations and business processes.

Key Responsibilities:

• Lead the implementation of Operational Excellence and Continuous Improvement efforts in F&E, measuring labour productivity and identifying opportunities to increase productivity and establishing appropriate metrics and measuring systems.
• Support Change Management efforts for major functional initiatives & F&E Lean Transformation certification.
• Maintain appropriate visual boards and measuring systems for daily management.
• Manage departmental Business Performance metrics and provide reporting and escalations to the F&E leadership.
• Develop and manage F&E risk mitigation and Business Continuity Plans and disaster recovery modules, including risk management and business impact analysis
• Define digital initiatives, implement digital solutions, and deliver expected business outcome.
• Provide effective coordination within the project working group and collaborate well with external functions.
• Manage the day-to-day project activities and resources and chairs the project management team meetings.
• Continuously evaluate the status of project, and regularly report the status to key stakeholders.

Requirements:

• Bachelor’s Degree and 2 years of directly related experience in a pharmaceutical manufacturing site.
• Familiar with documentation in a highly regulated environment
• Ability to work independently and collaboratively
• Good understanding in customer's voice and quality requirements is a must
• Strong team player, able to effectively work within and across teams
• Ability to tactfully negotiate and positively influence peers, knowledge and experience in digitalization are added advantages

What’s In It for You?

• Exposure to the Pharmaceutical MNCs in the industry.
• Annual leave benefits.
• Full Health coverage and benefits.
• Training and Development allowance.

What's Next?

If you are interested in applying for this position, please send an email to [email protected].

Coalesce Management Consulting operates as an equal opportunity employer. No terminology in this advert is intended to discriminate on the grounds of age, race, religion, sexual orientation, or any other factors with no bearing to employment skills and we confirm that we are happy to accept applications from persons of any background for this role.

• Support on Wintel & virtualization infrastructure.
• Act as a focal point for assigned systems related queries and issues
• Attend to system faults promptly and rectify them within defined SLAs & KPIs
• Server administration such as Active Directory, DNS, Databases, IIS security configuration and patching, and Backup/Restore
• Troubleshooting of VMWare, MS Windows technologies, AD, clustering and MS NLB (Network Load Balancing) especially troubleshooting.
• Experience or working knowledge of Disaster Recovery technologies helpful.
• Billingual on Wintel/Linux/Solaris

• Support on Wintel & virtualization infrastructure.
• Act as a focal point for assigned systems related queries and issues
• Attend to system faults promptly and rectify them within defined SLAs & KPIs
• Server administration such as Active Directory, DNS, Databases, IIS security configuration and patching, and Backup/Restore
• Troubleshooting of VMWare, MS Windows technologies, AD, clustering and MS NLB (Network Load Balancing) especially troubleshooting.
• Experience or working knowledge of Disaster Recovery technologies helpful.
• Billingual on Wintel/Linux/Solaris

At Coalesce Management Consulting, we are a community of people with a strong passion for excellence. We deliver bespoke project solutions within the Life Science and Technology sectors through our community of high-calibre industry specialists.

Position: Process Engineer

Job Description:

We are currently expanding our team and are looking for a process engineer on site with a client. In summary, you will be supporting the design, recipe design and testing, modification of process equipment, troubleshooting process equipment, and ensuring compliance with change control, deviation, and CAPA processes.

Key Responsibilities:

• Identify, and support implementation of engineering-based improvements or upgrades to the equipment or facility systems. This may include development of business case for improvement and identification of design requirements and then translation of requirements into process equipment/system design, specification and supporting the construction, startup, and validation of equipment.
• Support equipment maintenance programs, ensure the availability of spare parts, and coordinating maintenance execution as necessary to ensure systems are in proper working order.
• Ensure systems are installed and operating safety and in compliance with pertinent environmental health/safety practice, rules and regulations.
• Ensure necessary commissioning and qualification of systems is completed in alignment with GMP requirements and interact with regulatory inspectors as necessary.
• Providing troubleshooting support to reduce production downtime. This will involve leading and/or supporting technical root cause analysis and implementation of corrective/preventive action.
• Support new product/technology introductions by performing engineering assessments, implementing equipment modifications, and supporting engineering runs.
• Communicating proactively with supervisor and support staff, highlighting issues and proposing solutions
• Create, review, revise and approve technical reports and engineering documents such as URS, FS, SDS, P&IDs, etc.
• Serve as a lead in holding meetings for risk assessments and hazards analysis of SMEs s e.g. microbial control risk assessments.
• Support the technology transfer of new products/processes e.g. perform field testing.
• Collaborative Work: Collaborate with multidisciplinary teams to achieve project objectives.

Requirements:

• Bachelor's degree in a relevant life science field (e.g., biology, biotechnology, biochemistry). ·
• Excellent communication skills, both written and verbal, in English.
• Ability to multitask and work in a fast paced environment with competing priorities.
• Great team player. Strong interpersonal and communication skills and ability to develop close working relationships and work collaboratively with internal and external contacts at all levels

What’s In It for You?

• Exposure to the major Pharmaceutical Companies in the industry.
• Annual leave benefits.
• Full Health coverage and benefits.
• Training and Development allowance.

What's Next?

If you are interested in applying for this position, please send an email to [email protected].

Coalesce Management Consulting operates as an equal opportunity employer. No terminology in this advert is intended to discriminate on the grounds of age, race, religion, sexual orientation, or any other factors with no bearing to employment skills and we confirm that we are happy to accept applications from persons of any background for this role.

Job Scope
Perform daily monitoring, maintenance, and troubleshooting of backup jobs on platforms (MS Active Directory, Exchange, Oracle, SQL Server, Windows, VMware, and UNIX servers).
Manage and support Storage systems, including vulnerability remediation, capacity management, configuration management, provisioning and zoning of new servers using SAN switches.
Analyse backup software performance accordingly to meet client needs and monitoring of scheduled backups to ensure success or take remedial action for failures
Provide backup system data statistics to management.
Perform regular DR (Disaster Recovery) test plan of backup data restoration and storage replication availability.
Monitor usage and performance of storage and perform capacity planning for storage growth to management.
Manage storage and backup changes through change request process & provide status reports to the relevant parties.
Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
Ensure service levels meet requirements. Propose and implement action plan when required.
Expected to work during off-peak hours on system activities (e.g. patching, upgrade)
Identify, research, and resolve technical problems
Be able to effectively operate within set guidelines, policies and procedures, and able to execute instructions with minimal supervision
24x7 Operations Support
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Who we are looking for
Degree/Diploma in Computer Information system or related field
Preferred knowledge in EMC Networker / EMC Data Domain / VEEAM
Proficient in storage and backup 3 - 5 years relevant working experience (Preferably in Business Continuity Planning / Disaster Recovery)
Working knowledge in Veritas Netbackup / EMC ISILON / EMC VMAX / EMC POWERMAX would be good but not a must.
Understanding of orchestration and automation methodologies pertaining to the specific needs of service provider environments.