Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

SENIOR ENGINEER, ATCP SCENARIO PLANNING

Job Description

As an Assembly and Test Central Planning (ATCP) Scenario Planning Senior Engineer at Micron Technology Inc., you will play a key role in shaping the AT Manufacturing strategies through robust scenarios analysis and ensuring these are translated to the business plans for execution.

You will partner Site Leaders and key stakeholders across the network in supporting scenarios studies to provide data and options to the Executives for guidance and decision-making.

Assembly and Test (AT) scenario analysis

• Assist in defining and facilitating AT internal scenario studies
• Support financial analysis studies and review outcomes with the Finance teams and key partners, to facilitate decision making
• Translate decision to the business plan for execution

Captive Sites Space Planning

• Monitor Captive Sites’ production space utilization for potential space constrain triggers
• Support space-creation option studies with the Site teams to fulfill business requirements
• Review options with the Executives if capital is needed to help in decision-making
• Support Greenfield analysis as required

Long Range Planning (LRP) Analysis

• Assist in seeking guidance from the Executives on strategic direction; geographical diversification, captive growth, emerging technologies and others
• Work with Model Of Records (MOR) teams and Subject Matter Experts (SMEs) to refresh input parameters
• Collaborate with the Supply Chain to rationalize the volume profile for analysis
• Populate manufacturing tool-count and space needs of the network
• Review and support discussions on strategic plans

Participate and Manage Projects

• Support special projects aligning with the AT Strategic objectives
• Assist with analysis of current and future processes/systems
• Complete tasks by assigned due date
• Communicate status of tasks
• Report issues, risks, changes, and quality concerns to the project manager and team
• Assist with documentation and training needs for new processes

Space Planning

• Drive alignment on space definitions and measurable indices across A/T Sites
• Consolidate and maintain data impacting production space requirements:Production-driven tool footprints
  Non-production driven requirement from multi-functional teams (e.g. RND)
  
• Track and publish Captive Sites’ production space utilization for potential space constrain triggers
• Support and collaborate with multi-functional and Site teams on
• Space utilization efficiency projects
• Space-creation studies to fulfill business requirements
• Serve as a communication liaison between Global Facilities Technology Team (GFTT), Construction team, Site IEs and Facilities, and other relevant partners to ensure alignment on space related scenarios
• Support Greenfield analysis as required
• Support review of space related projects with the Executives if capital is needed to facilitate in decision-making

Ensure a Safe, Compliant, and Ethical Work Environment

• Align with company safety, labor, and ethics policies
• Oversee execution of mandatory training for direct reports
• Encourage a culture of safety and recognize contributions made to supporting a safe work environment
• Participate in process improvement activities
• Identify errors before they get to the next step
• Provide timely feedback when quality, safety, or ethical issues arise
• Follow and support company-wide and department safety procedures to maintain a clean, safe, and accident-free work environment
• Promote high integrity processes that will enable immediate sharing of problems, issues and solutions with management team

Requirement

• Bachelor’s in Engineering, Business, Manufacturing Supply chain or a related field of study
• Minimum 3 years’ experience in Engineering, Planning, Manufacturing or any related field.
• Understand basic factory dynamics and manufacturing configurations
• Experience in utility systems required for production tools and basic skills in Auto-cad will be beneficial
• Knowledge of area process, product flow, and budget impacts (business acumen)
• Excellent oral and written communication skills
• Able to work independently or with a multi-functional team
• Interact with management and executives comfortably

Job Responsibilities

• Plan work schedule, resources (manpower, material, equipment) and execute project
• Regular communication with project stakeholders to coordinate site works
• Execute project in accordance with workplan and construction drawings with no compromise on quality and safety
• Other ad-hoc duties assigned

Job Requirements

• Degree in Civil & Structural Engineering from a University recognised by the Professional Engineers Board Singapore (PEB)
• 3 years relevant working experience
• Willing to learn and have initiative
• Competent in Microsoft Office (Word, Excel, PowerPoint)
• Interested fresh graduates may also apply; guidance will be provided

Job Description & Requirements

• Conduct Geotechnical Analysis, Soil Classification, Data analysis and interpretation of instrumentation works Submit progress/ technical reports and assessment on geotechnical issues on site.
• Responsible for all on-site geotechnical and engineering issues pertaining to site matters.
• Coordinate with sub-contractors and attend to clients for queries. To conduct the geotechnical investigation and/or instrumentation projects to meet the schedule and specified requirement
• To prepare and submit factual and/or engineering reports on the respective projects
• Initiate and co-ordinate projects according to schedule.
• Assist engineering analysis and attend the site meeting.
• Any other duties as assigned by the project managers.

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

• Provided Capacity management and IT infrastructure governance for large scale cloud service provider operations.
• Managing several projects in areas of IT infrastructure deployments, consolidations, Compliance, Hosting and Digital transformation across group of companies.
• Providing Storage and backup operation support.
• Documented storage architecture to guarantee capacity met current and forecasted needs.
• Provide Capacity Management/Planning for Cloud Hosting infrastructure.
• Responsible for analyzing capacity utilization/trending and forecast reports to maintain predefined thresholds to ensure risk free smooth operation.

Requirement:

Degree in Information Technology or any related fields.

4+ years of experience in Project Management,Capacity management,server and storage management.

Professional Certification like PMP,ITIL or any related are preferred.

At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.
• Able to work on weekends and public holidays.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Project Summary

• Work closely with business (research analysts, quantitative strategist, end-users, etc), data engineers, data scientists to implement and support data solutions that support common functions in the data lifecycle, e.g. data onboarding and data distribution.
• Contribute, influence, and validate the design of lifecycle data solutions to ensure they meet both business and operational needs.
• Manage day-to-day operations for lifecycle data solutions such as collation of metadata, analysis of system operations data (e.g. data quality metrics, usage level of data distribution services).
• Perform data access control operations to ensure data ingested and distributed comply with enterprise data governance and data handling standards.
• Function as the Center of Excellence for the common data lifecycle services offered, defining standards and best practices, and designing process workflows to smoothen operationalization and to ensure compliance.
• Monitor, analyze, investigate, and resolve day-to-day operational incidents and provide advisory to users.
• Identify opportunities for continuous improvement in assigned area of work.
• Manage and maintain strong stakeholder relationship to ensure continuous support and knowledge for existing and future data lifecycle needs.

Skillset Requirements

• CAT-1 eligible or cleared candidate is required for this role.
• Possess a degree in Accounting, Finance, Engineering, Computer Science/Information Technology or related fields from recognized tertiary institution.
• At least 5 years of relevant experience in data management, data analytics, and data engineering user. Preferably within investment and banking industry.
• Good understanding of the principles, key controls and processes relating to data management, as well as data integration and data distribution.
• Good knowledge and experience in programming languages such as Python, Java, SQL etc.
• Familiar with data visualization tool (e.g. Tableau, PowerBI) and data virtualization technology such as Denodo is advantageous.
• Good at working with details and is meticulous for operations.
• Able to design and implement solution, and perform code review.
• Experience in Systems Development Life Cycle (SDLC) implementation methodology and/or Agile methodologies like Scrum and Kanban.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and able to interact with diverse stakeholders.
• Agile, fast learner and able to adapt to changes.

Degree in Civil Engineering / Geotechnical Engineering with 3 - 5 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Degree in Civil Engineering / Geotechnical Engineering with 5 to 8 years experience in Geotechnical and Structural Instrumentation works especially working experience in Singapore MRT Projects.

Responsibilities:

• Manage and oversee the day-to-day construction management of the project
• Ensure smooth completion of the project
• Ensure that all civil works are carried out in accordance with contractual requirements and completed on schedule
• Review job specifications and analyse technical drawings
• Plan, arrange and supervise civil and building work activities
• Coordinate work activities with sub-contractors and consultants
• Prepare progress reports, work method statements and forecasts
• Responsible for all aspects of quality procedures, standards and specification
• Develop method statement for the activity including risk assessment, job safety environmental analysis and inspection test plan and checklist based on specifications of the materials.
• Any other duties to be assigned from time to time

Requirements:

• Degree in Civil Engineering
• Possess strong communication, management and organizational skills
• Strong commitment to safety
• Those without relevant working experience training will be provided
• Remuneration will be paid according to experience
• Working location at Jurong Island

Job Description & Requirements

Job Description

a) To report to the Manager or team leader as shown in the organization chart. He/she is responsible for the assigned or related project tasks and responsibilities.

b) The detailed duties and responsibilities include but not limited to the following:

i) Study and fully understand the ISO requirements, technical drawings, scope, contractual requirements and sub-contract agreements. Work with the consultants to resolve technical issues prior to construction.

ii) Submit to superior for feedback and concurrence on short or medium-term programmes and execute the works according to the detailed programme.

iii) Ensure that the works are carried out according to the approved drawings, quality procedures and EHS requirements. Managing the works with excellent housekeeping is a key focus.

iv) For quality management, the engineer is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.

v) Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.

vi) Responsible for cost management so that the materials used for both temporary works and permanent works are not damaged or control the wastage within specified tolerance. Rework or abortive work which has serious time and cost impacts shall be avoided.

vii) Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirement

- Degree in Civil Engineering/ M&E Engineering

- Mininum 2 - 5 years' experience working in construction industry

Job Description:

Responsible for substrate technology roadmap development and substrate technology integration with a focus towards Package Technology Development, Advanced Package Technology, and Package NPI execution. The engineering position works closely with Substrate Suppliers, Assembly Technology Development, and Assembly NPI teams to develop Micron's specifications ensuring a successful launch of new substrate technology. The Substrate Team resides in the Global Design Simulation and Substrate (GDSS) group of the Package Development Engineering organization that is responsible for the design, development, and assembly of Micron's product portfolio; MCP, UFS, SSD BGA, NAND, DRAM, GDDR, LPDDR, and ASIC products. This position will be based in Singapore with primary support to NPI's launched in Singapore, Malaysia, and India.

Candidate must have extensive experience in substrate development and substrate fabrication processes with a working knowledge of packaging assembly and technology, and finally proven customer support skillset. This position requires global support resulting in work hours that support Asia time zone and reports to leadership in the US.

Qualifications:

• The applicant should have a Bachelor of Science degree or higher in Material Engineering, Mechanical Engineering, Chemical Engineering, Electrical or Electronics Engineering or related field with 15+ years of relevant experience.
• Strong influencing and stakeholder management skills - excellent executive communication skills
• Solid track record of collaboration and building and strengthening partnerships
• Excellent analytical and problem-solving skills with the ability to lead and work effectively with a team
• Good english communication skills are required

Job Description & Requirements

• Conduct Geotechnical Analysis, Soil Classification, Data analysis and interpretation of instrumentation works Submit progress/ technical reports and assessment on geotechnical issues on site.
• Responsible for all on-site geotechnical and engineering issues pertaining to site matters.
• Coordinate with sub-contractors and attend to clients for queries. To conduct the geotechnical investigation and/or instrumentation projects to meet the schedule and specified requirement
• To prepare and submit factual and/or engineering reports on the respective projects
• Initiate and co-ordinate projects according to schedule.
• Assist engineering analysis and attend the site meeting.
• Any other duties as assigned by the project managers.

Job Responsibilities

• Plan work schedule, resources (manpower, material, equipment) and execute project
• Regular communication with project stakeholders to coordinate site works
• Execute project in accordance with workplan and construction drawings with no compromise on quality and safety
• Other ad-hoc duties assigned

Job Requirements

• Degree in Civil & Structural Engineering from a University recognised by the Professional Engineers Board Singapore (PEB)
• 3 years relevant working experience
• Willing to learn and have initiative
• Competent in Microsoft Office (Word, Excel, PowerPoint)
• Interested fresh graduates may also apply; guidance will be provided

Job Responsibilities

• Plan work schedule, resources (manpower, material, equipment) and execute project
• Regular communication with project stakeholders to coordinate site works
• Execute project in accordance with workplan and construction drawings with no compromise on quality and safety
• Other ad-hoc duties assigned

Job Requirements

• Degree in Civil & Structural Engineering from a University recognised by the Professional Engineers Board Singapore (PEB)
• 3 years relevant working experience
• Willing to learn and have initiative
• Competent in Microsoft Office (Word, Excel, PowerPoint)
• Interested fresh graduates may also apply; guidance will be provided

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.

Position Summary:

This role would focus on our Workplace Technology Solutions (WTS), a brand-new vertical at DVI Solutions. It focuses on the deployment of IoT systems and solutions within Corporate Real Estate (CRE) projects to collect, aggregate and compute data that is presented on a customized dashboard to provide data-driven actionable insights for various corporate stakeholders.

Responsibilities:

Project

· Regular site visits to ensure quality service and smooth operations for clients.

· Pre-sales solution design and quotation generation

· On-site work such as installation supervision (cabling, mounts, sensors/devices) and configuration of local IoT/networking system

· Liaison with vendors, clients, contractors and overseas DVI project teams

· Remote access work such as configuration of WTS system and client onboarding

· Execution of UAT

· End to end project documentation such as Requirements Gathering, Sensor Master List, Sensor Deployment Plan, Functional Sign-Off, UAT, Operation and Maintenance Manual.

Maintenance

· L2 client support (remote and on-site)

· L3 client support (liaison with vendor to fix bugs within vendor's system and/or activation of device RMA to vendor)

Product Testing

· In-depth testing of WTS vendor product functions/features to uncover bugs to be fixed

· Setup of test IoT system and environment in DVI Office (WTS hardware and software - cloud/on-prem backend and/or frontend)

Required Education/Experience:

· Diploma in Electrical & Electronic, IT, IoT, Infocom, Computer Engineering, Robotics or related

· 2 years of working experience in IoT Systems, Access Control, Surveillance, Building Management System, Cloud (Azure/AWS), Computer Networking or related

· Prior experience as a project engineer with the construction industry (main contractor or M&E sub-contractor) would be advantageous

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Job Description & Requirements

• Conduct Geotechnical Analysis, Soil Classification, Data analysis and interpretation of instrumentation works Submit progress/ technical reports and assessment on geotechnical issues on site.
• Responsible for all on-site geotechnical and engineering issues pertaining to site matters.
• Coordinate with sub-contractors and attend to clients for queries. To conduct the geotechnical investigation and/or instrumentation projects to meet the schedule and specified requirement
• To prepare and submit factual and/or engineering reports on the respective projects
• Initiate and co-ordinate projects according to schedule.
• Assist engineering analysis and attend the site meeting.
• Any other duties as assigned by the project managers.

• Aid the Project Manager in overseeing Quality-related concerns.
• Evaluate consultant drawings and specifications.
• Review QA/QC plans, create checklists, inspections, and procedures.
• Verify that the tasks are executed in alignment with Contract specifications, drawings, and all contractual documents, adhering to regulatory authorities and technical department prerequisites.
• Assist in project tasks at the construction site.
• Contribute to achieving ISO Certification.

Requirements

• Possess a Civil Engineering degree or a related field of study.
• Hold at least 3 years of on-site experience, preferably with LTA.
• Demonstrate proficiency in quality management procedures for construction and building works.

Reg no. R1659970

Role and responsibilities

· Execute projects within their emplaced practice to ensure service delivery and support to meet the intended availability, continuity, and capacity requirements.

· Work with service providers to design, develop, deploy and configure infrastructure to meet resiliency, availability and data integrity needs.

· In charge in ensuring the compliance to Authority’s Technical Architecture.

· Conduct Infrastructure projects and services to support application systems environments.

Skills and experience

· Minimum of Diploma or Degree in Information Technology or any related field.

· At least 5 years of hands-on experience in relevant fields such as Windows, Linux RHEL and AIX OS, OS virtualisation technologies, SAN storage and/or databases.

· Capability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

· Capacity to analyse and identify comprehensive solutions considering all functional implications while developing a workable solution.

HOW TO APPLY:

We would like to invite interested applicants to email detailed resume in MS Word format to: [email protected]

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Joane Carrido
Registration number: R1770751

EA Licence No: 12C6253

· Ensure that standards and safety regulations are observed

· Address and discuss issues and proposed solutions with superiors

· Document quality assurance activities and create audit reports

· Make recommendations for improvement

· Create training materials and operating manuals

· Preparing and implementing quality assurance policies and procedures

· Performing routine inspections and quality tests

· Identifying and resolving workflow and productions issues.

· Prepare ISO9000 for yearly audits

· Some technical background on electronics or mechanicals

· Polytechnics diploma or equivalent

Build a complete solution for platform integration

Xendit is an Indonesian fintech company that provides payment infrastructure across Indonesia. Xendit processes payments, runs marketplaces, disburses payroll and loans, detects fraud and helps other businesses grow exponentially. We serve these companies by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMBs, and enterprises alike.

Our main focus is to build the most advanced payment rails for South East Asia, with a clear goal in mind — to make payments in Indonesia simple, secure and easy for everyone. We currently serve local SMEs to some of Indonesia’s largest tech startups and also giant-sized businesses like Samsung. We process millions of transactions monthly, growing 8% month on month for the last 4 years. We are trusted and backed by some of the largest VCs in the world, who invested in Facebook, Slack, Twitch and Grab, and are alumni of the prestigious YCombinator (S15).

Joining Xendit allows you to work together with the best and the brightest engineers, coming from top universities in Indonesia and some of the best in the world such as UC Berkeley. You will also have the opportunity to learn industry best practices from our experienced engineers who previously worked in Google, Microsoft, Accenture, Skyscanner, Stripe, European Commission, Gojek, Grab, Bukalapak, etc. We are also proud of our diversity, our employees are coming from at least 15 different countries all over the world.

Mission

Xendit's vision is to build digital infrastructure for Southeast Asia, supporting customers from fast-growing startups, NGOs to multinational enterprises such as Traveloka, Lazada, Garuda Indonesia, Suzuki, and Ciputra.

Xendit’s Senior Software Engineer/Architect is who we rely on to build the future of our integrated Payment Gateway services. As part of our Engineering Team, this role requires the ability to move fast and work well with other Engineers and Senior Architects. As a Senior Software Engineer/Architect, you will Plan, design, develop and test applications for payment integration through multiple channels and work on building new products.You will be laying out the basic code architecture so an extended team can run with it.

Outcomes

• First and foremost, developing solutions which our customers need.
• Integrate and develop solutions by studying the needs; conferring with customers/stakeholders, systems flow, data usage and work processes etc
• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions.
• You seek to understand business requirements so that you can make business decisions first, and architect decisions second.
• Solve technical problems by working closely with other Senior Engineers and Architects working on the same project.
• Reviews and corrects code for quality and design through constant evaluation of product code and getting involved in complicated or sensitive code.
• Need to have strong written and verbal communication skills.
• Manages the delicate balance between implementation complexity, time to market and scalability.
• Team oriented, willingness to standardize code and architecture.
• Has obtained a mastery over database and code architecture best practices. Mentors all other engineers best architectural and coding practices, as per company coding standards.

You may be a good fit if

• 5+ year development experience with at least 3+ years experience working with C# .net (preferably .net core/.net 5).
• Work experience as a Senior Developer/Architect
• Experience with working on service-based architecture models (with the ability to provide up to date relevant examples).
• Restful API design experience.
• Understanding of authentication models between web services.
• A solid understanding of modern security practices.
• Experience working with modern cloud providers (preferably Microsoft Azure).
• Experience working with CI/CD pipelines (preferably Microsoft Azure Devops).
• Understand the challenges of working on, and modernising legacy systems.
• Experience with unit, integration, and E2E test frameworks
• Exceptional verbal and written communication skills in English
• Experience with Scrum/Agile development methodologies
• Hands-on technical experience on building and maintaining cloud based app, using CI/CD platforms, monitoring and logging tools

What we care about

• Solve for the customer first: You build what customers want. You think about what is right for customers, not what is easiest for you
• Demonstrate mastery of honey badgery: You make ambitious goals. Then execute…no matter what stands in the way. When knocked down, you get up
• Take on challenges willingly and can be trusted to execute: You can be trusted to get things done right the first time quickly. You hit your deadlines
• You’re like us: You smile a lot, think work is fun and don’t take yourself too seriously. You measure yourself against the best and believe feedback is the breakfast of champions. You follow the golden rule

You’re remarkable: People naturally talk about how awesome you are. If we can’t find someone who raves about you then it’s unlikely we will too

At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.
• Able to work on weekends and public holidays.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay