# Risk Management & Project Management

# Network Migrations - LAN & WAN, Network security

# Experience in Data Centre Project

Job Description:

• Plan and execute data centre migration
• Oversee procurement of new servers and network equipment
• Manage data migration and verification processes
• Set up new Server Room compliant with Green Book standard
• Other ad-hoc tasks assigned
• 
  
• Diploma/Degree Holder and above
• At least 5 years of experience of handling ICT projects such as DC relocation etc
• Relevant IT certifications (eg. ITIL, CISSP, PMP) preferred

Send your cv to [email protected]

As an Manufacturing Central Team Assembly and Test Automation Project Engineer Automation Project Engineer, you are member of the Global Operations Team responsible for the worldwide portfolio of Automation projects aligned to Assembly and Test Operations objectives and corporate strategies and initiatives. You will develop, facilitate, and/or lead data-driven program management capabilities during Initiation, planning, and execution phases. You will identify risks early, manage issues, and drive initiatives to closure.

Job Responsibilities

• Collaborate with network teams - site automation, central/ site Process and Equipment Engineering, procurement, safety EHS in managing the automation projects
• Identify Project partners and manage expectations
• Identify and manage program projects dependencies
• Collect and document partner requirements
• Identify and resolve issues and conflicts
• Control project scope
• Communicate project expectations to team members and partners
• Coach, mentor, motivate, supervise, and provide recognition for projects
• Maintain project support through interaction with senior leaders
• Promote Program Management value and business practices to the organization
• Develop and deliver progress reports, proposals, requirements documentation, and presentations
• Identify potential crises, and develop and implement resolution plans
• Facilitate transition of system and business processes from project closure to long term sustainment
• Follows Company/Department Policies and Group expectations.
• Maintains a clean and safe working environment by proactively assessing the work (and surrounding) area and submitting work orders as needed.
• Recognizes and reacts to safety alarms (EES, fire alarm, MDA, etc.)
  Remains within Micron’s attendance policy.
• Displays a positive attitude toward Micron and its policies
  Holds self and other team members accountable for adherence to all company-wide safety procedures (PPE, EIPS).
• Observe all established EHS policies, requirements, and procedures.
• Understand and follow EHS guidelines included in work instructions.

Requirements:

- Bachelor's in Engineering or Science in fields such as mechanical, electrical, industrial, computer or automation.

- Minimum 3 years working experience in engineering semiconductor project management field

- Strong verbal and written communication skills

- Capability to lead teams and manage project team members

- Project Management Certifications are preferred

- Knowledge in automation, semiconductor process and systems are beneficial

- Experiences in supporting and leading global teams/projects

As a Senior Engineer in PDE (Package Development & Engineering) at Micron, you will be responsible for the Advance Packaging success within your scope (MRDA) and guided by functional objectives, in terms of process, equipment and materials definition, development and/or optimization. You will be managing and optimizing your area's performance to meet or beat defined metrics. You will apply extensive knowledge to carry out tactics and collaborate with internal and external partners to build and implement packaging technology roadmaps aligned to corporate strategic objectives. You will provide advice to senior management related to tactical decision for the function. You will interact with executives, major customers and/or site managers to provide consultation, influence decisions and identify and resolve critical issues.

Identify, select, and evaluate new process, equipment and/or technology to support current and future requirements for MRDA area

• Define, development and establish new process, equipment design and/or capability requirements aligned to Process and Packaging Roadmap
• Develop and engage creative solution for new process, equipment capabilities and/or solution to identified constraints or future technology requirements
• Work with equipment suppliers to develop new capability
• Actively participate in Package Development Engineering activities
• Conduct equipment benchmarking to establish the equipment suppliers and platforms for current and future need
• Create decision matrix for equipment and material selection
• Generates and set-up ADC, set-up/improve recipes
• Set-up PMON, Sampling Plans, BKM, CIP Strategies & performance indicators

Installation and qualification of new equipment platform and handover to production group

• Plan/submit capital request to acquire new Equipment
• Create purchasing specification (Doc2) document
• Establish the new equipment qualification criteria and activities roadmap with respective functional team
• Establish project handover requirements and procedures upon machine qualification
• Prepare documentation for handing over with respective site owner
• Conduct data gathering for low volume production
• Conduct training for Site representatives/personnel
• Establish the feedback loop for Continuous Improvement after mass volume production

Define, improve and/or maintain a matrix of key equipment platform capability and constraints (TOR - Tool of Records) on current and new equipment platform

• Maintain and regularly update the TOR, with inputs from local or other assembly site
• Maintain general knowledge of process and material characteristics and translate to equipment design requirement
• Search continually for new equipment or suppliers with improved or new capability that is aligned to Process/Packaging need

Collaborate with production group on upgrades of existing production equipment through continuous improvement projects

• Maintain knowledge of design constraints and weakness of existing platform
• Participate in the continuous improvement projects involving equipment improvement and upgrades

Job Requirements/ Qualifications:

• Bachelor or master’s in electrical engineering, Materials Science, Chemical Engineering, or related field. A PhD is a plus.
• 4 or more years of experience with proven track record of technical leadership in semiconductor manufacturing in Metro Real-Time Defect Analysis Process & Equipment Engineering. Experience in other Front-End areas, in Post Wafer Fabrication & High Bandwidth Memory technology
• Be able to comfortably work across organizational boundaries and geographies.
• Ability to effectively collaborate with multi-functional organizations to understand needs and translate them into actionable plans, deliverables, and resource requirements.
• Demonstrated ability to drive and implement a wide range of global initiatives with global teams.
• Organized, meticulous, and strong focus on results.
• Demonstrated ability to inspire teamwork and to effectively lead others.
• Demonstrated track record in baseline performance improvement, business process creation, process simulation techniques, data interpretation skills and proficiency in statistical analysis/method.
• Excellent analytical skills and organizational competency
• With good oral and written English communication skill
• Excellent communication skills

Keen on the role? Apply now!

This role reports to the General Manager of the Service Department.

Key Responsibilities:

· Process requirements for the department

· Update data entries in Business Central and ensure accurate records

· Prepare quotations, sales orders to submit on behalf of the department

· Verify invoice and tally against purchase order and delivery order for management’s approval before submitting invoices for payment

· Provide support for customer service, follow up on delivery schedule and update customers in a timely manner

· Compile monthly service reports

· General administrative duties to support the Service Department

Requirements:

· Minimum O or N Levels equivalent qualification

· Minimum 2-3 years of administrative / purchasing experience in the engineering, construction or audio-visual/IT industry will be an advantage. Entry level candidates are welcome to apply

· Experience with ERP system preferred, in particular Microsoft Dynamics 365 Business Central. Proficiency in Microsoft Office.

· Good communication skills and the ability to work both independently and within a team. Willing to learn, organised and meticulous with data entry and has the ability to meet deadlines.

Working Conditions:

• Full-time position.
• Work hours: Monday to Friday, 8.45 AM – 5.45 PM
• Medical and insurance coverage
• EAS fosters a friendly work culture with frequent gatherings, festive celebrations.

To apply, click on the “apply” button in the job advertisement or send your resume to [email protected]

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

We are looking for Service Tender Engineer (Power System) to make an impact!

This position is accountable for preparing a response to the Request for proposal/Quotation on moderate size and complex Customer’s opportunity, from start to finish, so that the response offered the best Value Proposition. This includes reviewing the RFP/RFQ, determining the scope of works and tasks, determine the best product/equipment/software/services offers, liaising with factories and vendors, challenging the factories and vendors’ offer, costing and determining the market price level, working with various internal stakeholders, i.e. opportunity leader, business leader, project management, engineering, solution purchaser, legal, contract management, solution risk management, analyze risk and opportunities etc. To prepare/revise the offer till the closure of the opportunity, attend and support bid clarification with the opportunity leader, organized Contract Review as well as hand-over package to the project management team. This position is expected to be self-driven, taking ownership and initiative to complete the require task within the timeframe agreed with the Opportunity Leader.

What you will do:

• Take ownership of the tender process and drive the submission of the Offer
• Analyze request for proposals (RFP)/ request for quotation (RFQ) from Customer and determining the scope of works and tasks
• Liaise with factory personnel in preparing proposal packages and advising on technical matters to prospective clients / consultants
• Ensure and comply to company tendering process
• Build techno-commercial proposals by using standard tools and processes and integrating validated data provided by technical and commercial support functions.
• Prepare costing as per requirements and complete submission of Offer within deadline.
• Understand risk analysis and apply into the offer.
• Ensure compliance of Solution Risk Policy and coordinate for approval
• Conduct contract review with the required stakeholders to ensure contract alignment.
• Prepare and handover of opportunity to Execution & Project Team

What qualifications will make you successful for this role?

• Degree/Diploma in Electrical/Power Engineering
• At least 2 years of relevant experience in Tendering process and good experience and strong knowledge in Electrical Distribution equipment, systems and solutions especially Medium Voltage Switchgear
• Knowledge of Electrical industry, EPC and customers’ base in various segments such as Oil & Gas, Utilities, Commercial Buildings and other segments
• Adaptability and Teamwork oriented mindset
• Customer focused mindset and fluent in English language.
• Good communication skills and previous Commercial or Project Management experience would be an advantage.

Job Title: Arcade Amusement Center Service Crew

Position Overview

As a member of the Arcade Amusement Center Service Crew, you will be responsible for ensuring a fun, safe, and enjoyable experience for all guests. You will assist in the operation of arcade games, provide excellent customer service, maintain cleanliness and order in the facility, and perform various tasks to support the overall operation of the center.

Key Responsibilities

1. Customer Service:Greet and welcome guests upon arrival.
   Assist guests with game instructions, prize redemption, and general inquiries.
   Handle guest complaints and issues promptly and courteously.
2. Game Operation:Monitor and maintain arcade games and equipment.
   Troubleshoot and perform minor repairs on arcade machines.
   Ensure all games are operational and report any malfunctions to the maintenance team.
3. Cash Handling:Operate the cash register and handle financial transactions accurately.
   Process payments for game tokens, tickets, and merchandise.
   Balance cash drawers at the beginning and end of shifts.
4. Facility Maintenance:Keep the arcade clean and organized.
   Regularly sanitize high-touch surfaces and game equipment.
   Ensure restrooms and common areas are clean and stocked with supplies.
5. Team Collaboration:Work cooperatively with other team members to ensure smooth operations.
   Attend team meetings and training sessions as required.
   Assist in special events and promotions within the arcade.

Qualifications

• Previous experience in customer service or a similar role preferred.
• Basic knowledge of arcade games and equipment is a plus.
• Strong communication and interpersonal skills.
• Ability to handle cash transactions accurately.
• Ability to perform physical tasks, including lifting and standing for extended periods.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• able to communicate fluently in English and mandarin

Personal Attributes

• Friendly and outgoing personality.
• Strong problem-solving skills.
• Attention to detail and a proactive attitude.
• Ability to work well in a team-oriented environment.
• Passion for providing excellent customer service.

5 days work week available on request

United Medicare Centre (UMC) is a leading private nursing home providing trusted care and quality life since 2003.

We are looking for a candidate to support the company mission by providing leadership for daily operations and high standard of services to our residents and their families.

Responsibilities:

• Provide leadership day-to-day operations of non-clinical activities in the company portfolio of Nursing homes including Front desk admin/clinical logistic management eg store, procurement, transport.
• Ensure compliance with all health, safety, and regulatory requirements.
• Collaborate with clinical and operation heads to ensure optimal operations within the nursing homes.
• Analyse department performance and implement improvements as needed to achieve operation and financial targets

Qualifications and requirements

• Degree or Diploma in hospitality management, Business Administration, or a related field.
• Minimum of 5 years of experience in hotel or hospitality operations management
• Excellent communication and interpersonal skills.
• Commitment to delivering high-quality service to partners and customers

Job Responsibilities:

• Over-all project management, which includes planning and implementation of assigned projects

• Planning and monitoring of progress and timely completion of projects which includes preparation of detailed progress and status reports

• Coordination with clients & consultants to ensure smooth communication

• Directly reports to the Project Manager

• Preparation of samples according to the requirements of the project

• Ensuring smooth procurement process and timely deliveries, which includes preparation of status reports

• Coordination of deliveries on site

• Issuance delivery orders

• Attending site meetings for smooth coordination

Requirements:

• Minimum Diploma in Electrical/Electronic/Microelectronic/Mechatronic/Green Building & Sustainable or related engineering diploma.

• Minimum 1 year of experience in engineering field

• Computer knowledge in Auto CAD will be added advantage.

• Ability to plan & monitor project progress to ensure timely completion

• Ability to communicate with clients & consultants · Willingness to learn & improve personal skills through team work

• Knowledge in basic project management e.g. preparing monthly project reports, site planning, monitoring & control processes and project risk analyses.

• Good work ethics and team player

• Knowledge in lighting technology and lighting design or electrical engineering fields

• Able to start work immediately

Our client is a local bank.

Locations: Islandwide

Job scope:
Assist in banking branch duties
Crowd control and queue management
Other adhoc duties assigned

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Location: 534 Upper Serangoon Road
Salary: $3,000
Working Hours: 4-day work week, 12-hour shifts (1-hour break)
Benefits: Food provided

Key Responsibilities:

• Provide excellent customer service
• Manage customer orders
• Assist in maintaining cleanliness and organization of the front area

Requirements:

• Singaporean Only

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Location: 534 Upper Serangoon Road
Salary: $3,000
Working Hours: 6-day work week, 12-hour shifts (1-hour break)
Benefits: Food provided

Key Responsibilities:

• Provide excellent customer service
• Manage customer orders
• Assist in maintaining cleanliness and organization of the front area

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

job Description & Requirements

Job Objectives/Job Summary:

As a Customer Service Executive, he/she is required to ensure customers receive outstanding support and all their needs are met. He/she oversees the customer support department’s day-to-day functions as well as establishes standards and protocols to be used by the customer service team to promote customer satisfaction.

Responsibilities/Duties:

· Prepare quotations and submit to customers

· Handling/processing of customer sales order

· Monitoring of delivery status

· Logistic arrangement/coordination for local and overseas shipment

· To support sales personnel in new project coordination

· Supporting sales team in processing documentation for sales

· Ensure customer satisfactory are met

· Coordinating with internal department on job orders and requirement

· Follow standard operating procedures

· Any other ad-hoc duties as assigned by HOD

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

We are looking for Service Order and Planning Manager to make an impact!

What will you do?

The Service Order & Planning Manager is responsible to ensure the Service Orders & Contracts are well created and booked according to the Customer’s Purchase Orders ensuring all relevant detailed information are correctly recorded in the IT system. Also responsible for scheduling the execution of Service Operations at the customer site ensuring spare-parts, tools, instructions, workforce, travel optimization, qualified Services Representatives, to allow the service execution team to properly implement the service delivery and the Customer expectations.

As a manager, he/she has to ensure competencies availability and renewal inside his/her team, work capacity, as well as people development.

Activities and areas of responsibility

• Lead Order Management team to ensure on-time order booking into ERP, PO issuance to vendors and spares expedition with Global Supply Chain team.
• Lead Planning team to ensure prompt Work Order scheduling, investigation on Deviation and delivery of spares.
• Collaborate with Service Operation teams to fulfill requirement from customer POs and recognize revenue.
• Work with Project team to ensure synchronized costing and revenue recognition.
• Collaborate with finance to monitor and drive actions to control deferred revenue.
• Liaise with sales team to manage Case Order closure and changes to Service Order requirement.
• Support marketing team on deployment of new offers, sourcing of products and corresponding flow system setups.
• Backup for Order Management and Planning teams
• Develop and maintain required Order Management and Planning competencies to ensure continuity.
• Drive improvement / transformation initiatives related to OM and Planning processes to ensure sustainability and support for business growth.
• Put in place relevant Management System to ensure perfect collaboration, and team collective dynamic.
• Track and implement ambitious People engagement action plan to ensure highest employee satisfaction.
• Ensure competency availability in long term within the team and anticipate competency evolution leveraging tools and processes dedicated to it
• Manage Headcount through dynamic sourcing and attrition plan to ensure appropriate work capability witin the team.
• Participate in the Short Interval Management leading actions under OM and Planners perimeter.

Key Success Factors

• Good interpersonal communication and relationship with others
• Understanding of impact of Services Representative utilization rate and work order management on Profit & Loss
• Proactive communication with Customers to ensure satisfaction.
• Requisite Technical knowledge on Schneider products.
• Capability and ability to escalate issues through the SIM cycles.

What qualifications will make you successful for this role?

• Diploma / University degree in any discipline.
• Managerial experience preferable 5 years or more in Customer Support industry.
• Good understanding on value creation within order booking, contract creation, invoicing, resource scheduling and process governance in overall impact to revenue / profitability of the company.
• Fluent in spoken and written English.
• MS Office (Excel, Word, PowerPoint).
• Proficiency in SAP / Oracle and bFO / bFS would be a plus.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Role Profile

This technical solution focused role is accountable to setup applications and database and ensure their optimal performance to support various GovTech projects.

Key Responsibilities:

• Setup the application and database
• Perform analysis and review software application functionality and design and suggest improvement to enhance the design to cater for new services
• Consult with software development team, internal users, and clients to improve application performance
• Administer the application including user account management and configuration of the application
• Generate Test Plans and Test Procedures for User Acceptance Tests (UAT)
• Conduct UAT and prepare final UAT Reports
• Keep a record of configuration changes and scheduling application updates
• Support production issues such as establishing root causes of application issues and liaise with the software vendor to resolve issues
• Take care of application migration and new release roll-out
• Document processes and monitor application performance metrics
• Develop tools needed by L1/L2 that will help them with their investigation process

Competence (Knowledge, Skills and Abilities):

• Good understanding of the software and hardware environments for CCTV/networked cameras system
• Proficient in Video and IoT management application, software analysis and design, as well as proposal write up
• Good knowledge on the key features of the CCTV / Networked Video / Security Camera / Video Management product in the market
• Sound network knowledge (Internet Protocols, TCP/IP, DNS, DHCP, SNMP, Network Architecture etc.)
• Familiar with Golang, Node JS, JavaScript, Windows Server OS, CentOS, Ubuntu OS and MongoDB

Requirements:

• High level problem solving and communication skills
• Strong technical knowledge with and certification on in-house products
• Able to deal with routine tasks and may perform tasks with some level of complexity
• Take decisions for own tasks in defined degree of freedom
• Able to solve problems in most cases and within guidelines
• Works independently within guidelines, defined procedures and direction

Education & Experience:

• Bachelor’s Degree in Computer Science, Information Technology, Software Engineering or related field
• At least 3-5 years working experience in Video and IoT Management application, software analysis and design

For personal data protection (PDP) related matters, pls refer to our PDP policy via corporate website at oconnors.co Personal Data Protection Policy.

Key Responsibilities:

• Liaise with Solutions team to understand systems design
• Perform installation, configuration and maintenance of network devices and AD server / management server on-site
• Assist Project Managers and Engineers to prepare systems related diagram for the project implementation
• Ensure systems design conforms to contract and technical requirements
• Engage with back line support and/or with vendor’s support to diagnose and rectify technical problems to effectively resolve project implementation issues
• Attend to preventive and corrective maintenance to backend system
• Ensure all work activities comply with the company’s safe work procedures

Competence (Knowledge, Skills and Abilities):

• Skills in relating to and servicing the customers with a win-win mind set
• Skills in troubleshooting technical problems related to servers, routers, switches, and IoT devices.
• Good knowledge of the security and surveillance solutions landscape and industry trends
• Knowledge on Microsoft Clustering, Active Directory, Agent VI, Milestone, VMware and IT Security is required
• Knowledge of CentOS, Ubuntu, VMware (ESXi), Firewall, Networking, and Windows Server OS
• Proficient in Active Directory, Certificate Services, Virtualization technology, and cyber security is required
• Skills in planning and scheduling
• Professional Certificate in MCSE and CISSP would be an advantage

Requirements:

• Minimum Degree in Computer Engineering or related discipline
• At least 3 years’ experience in a similar capacity
• Experience in installation on Server / Client configuration, Network Storage and IT Network

For personal data protection (PDP) related matters, pls refer to our PDP policy via corporate website at oconnors.co Personal Data Protection Policy.

We are seeking an engineer with opto-electronic product development experience, tasked with the mission of design, build and manufacturing of Si Photonics chips. The candidate must possess expertise in one of the following areas: opto-electronics, photonics, electronic circuit development, electronics board design, packaging design, or FPGA development.

Responsibilities

• Perform system-level optical and electronic test and measurements
• Prepare and develop prototype to products based on Photonics IC specifications and designs
• Source suppliers, establish supply chain and photonics manufacturing and collaborate with ODM/OEM/contract manufacturing partners

Qualifications

• PhD or Masters Degree in Science and Engineering, Physics, Applied Physics, or a related discipline in Optics and Photonics
• At least 2 years of working experience
• Candidate is expected to have experience in any one of the following areas: circuit and system, FPGA Development, or Advanced Packaging
• Experience in commercial Si Photonics product design and product engineering is preferred.

Job Description

• Understanding of Project Specifications, construction drawings and to ensure that all site activities comply with the regulations and client’s requirements
• Monitor site works to ensure the method statements and work procedure are strictly followed.
• Competent in carrying out supervision of structural works by identifying any non-conformity of contractor’s work site
• Ensure the Builder (incl. technical supervisors) executes the work in accordance to Consultant’s instructions
• Check drawings for discrepancies and highlight to Consultant, suggesting possible solutions to prevent delays
• Conduct quality inspections and quality control of materials used for the project
• To ensure proper documentation of site inspection records, safety records and approved /as-built drawings
• Maintaining and updating site records on progress of work, housekeeping and preparing reports
• Verify the contractors’ progress payment, claim in terms of work done and materials/equipment delivered and stored on site
• Witness all the inspection, testing and commissioning sessions performed by the contractors to ensure compliance with designs and specifications
• Report to project QP / Project Consultants Team on quality and progress
• Supervision of demolition of basement/foundation, ERSS construction and all other design works
• To manage & coordinate with the site supervisors (incl. RTO) with respect to C&S engineering works, architectural and M&E engineering works
• Possesses a complete understanding of local requirements, especially to comply with BCA's criteria for build-ability and safety assurance system
• To carry out regular site checks on Builder and ensure compliance on health and work safety in accordance with MOM
• To attend site, progress, variation and coordination meetings.
• Period: 24 months
• Start from: End January 2025

Requirements:

• min. Degree in Civil / Structural Engineering or equivalent
• At least 8 years of relevant experience in supervision of factory OR commercial buildings
• Resident Engineer Certificate accredited by IES / ACES is a must, candidate without RE certificate need not apply
• Conversant in statutory code and requirements
• Good team player with strong interpersonal and communications skills essential

Please indicate project involved, expected salary and notice period required in CV.

We regret that only short-listed candidates will be notified.

For more posting, please refer to https://www.facebook.com/profile.php?id=61566487478500&mibextid=LQQJ4d

We are seeking an Engineer with Silicon photonics experience to work on photonics integrated chips design and engineering. The scientist will work on device design, photonic circuit and layout with commercial Si photonics fabrication and optical to electronic testing and measurements. In addition, engineer work on advanced packaging knowledge for chip integration.

Responsibilities

• Conduct research and development for Silicon photonics chips
• Design photonics integrated circuit
• Perform optical and photonics simulations and optimization
• Work with Si photonics foundry for fabrication
• Perform optical and electronic measurements

Qualifications

• PhD or Masters Degree in Science and Engineering, Physics or Applied Physics or related discipline to Optics and Photonics
• At least 2 years working experience
• Candidate is expected to be familiar with optical, thermal, multi-physics, and system simulation software (such as Ansys Lumerical, RSOFT, Zemax, and COMSOL) photonic layout software and understanding of Si Photonics fabrication
• Experience with optical and electronic test and measurements
• Commercial Si Photonics product design and product engineering is preferred

The Position

This position is responsible for overseeing the daily operations of the customer service team, ensuring exceptional service delivery, and fostering a positive team environment. Supporting Eye care Practitioner (ECP) by addressing any concerns and feedback may have with empathy and professionalism.

Major Responsibilities

Supervisory

• Oversee and supervise a team of assigned customer service officers and ensures comply with company guidelines particularly related to quality of service.
• Improve Customer Service Officers communication skills by conducting training on Hoya’s ophthalmic lenses and optics related topics.
• Proficiency with all the in-house systems and tools, provide training and coaching to Customer Service Officers.
• A point of contact for demanding customer inquiries or complaints that require escalation beyond the Customer Service Officers.
• Coordinate daily workload with customer service team according to operation plan.
• Continuously review standard operating processes and workflows to identify ways to improve and increase customer satisfaction.

Customer Service

• Manage incoming phone calls, identify, and assess customer’s needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Resolve product or service problems by clarifying customer’s complaint, determining the cause of problem, and explaining the best solution to solve the problem, expediting correction or adjustment, and follow up to ensure resolution.
• Handling reports related to complaints, feedback and product issues from internal and external.
• Ensure all orders are entered in a timely, efficient, and accurate manner.

Back-end Processing

• Receive and process incoming orders through phone calls, emails, fax, and online ordering system. And ensure that customer orders are processed in an efficient, accurate and timely manner.
• Ensure proper tracking on all the orders, liaise with factory, and updates customer on the estimated delivery timing.
• Coordinate & liaise closely with various internal departments & external parties to ensure timely service delivery for customers

Others

• Other duties may be assigned as business needs arise.

Qualifications

Education:

• Diploma in Optometry or equivalent

Experience:

• Preferred 2 years of relevant working experience in optical retails
• Familiar with the use of Microsoft Office products (e.g.: Word, Excel & PowerPoint)
• Customer service experience is an advantage
• Supervising experience is an advantage

Behavioral attributes:

• Strong phone contact handling skills and active listening.
• Strong problem-solving ability
• Ability to work in a fast-paced environment.
• A team player with great interpersonal skills.
• Positive attitude.

Others:

• Able to work overtime (as needed based on business requirements)
• 5.5 days’ work week (alternate Saturday):
• Mon, 9.00am – 7.00pm
• Tues – Fri, 9.00am – 5.30pm
• Sat, 9.00am – 1pm

The Account Director serves as the primary liaison with senior clients and will manage a team of Account Managers and Account Executives.

Required Skills & Preferred Qualifications:

• Possess minimum 5 years’ experience in advertising and/or marketing communications
• Must have integrated communications experience across TV, print, radio to digital, mobile and social media
• Lead development of strategic execution plans and proposals for IMC’s
• Ability to work collaboratively with internal planning, creative and project management teams to deliver solid work
• Proactively resolve the client’s problems and provide execution ideas
• Good finance controller in quotation and project cost control
• Basic understanding of research methodologies
• Proficient in written and spoken English
• Possess excellent presentation and selling skills

Interested applicants, please send your resumes to [email protected] indicating current and expected salaries.

Reporting to the Account Director, the Account Manager is expected to:

• Be the primary liaison between the Agency and the Client for all ongoing projects, ensuring the briefs are met with quality and timeliness
• Manage operations and implementation of through-the-line campaigns
• Maintain timeline and ensure delivery for key milestones including presentations, approvals and production
• Ensure projects follow the overall strategic direction of the brand
• Control the financial health of all projects
• Build enduring relationship with clients and inspire client confidence in the Agency
• Actively pursue digital opportunities and innovative ideas

Required Skills & Preferred Qualifications:

• Min. 3 years of account management experience in a creative agency (preferable), or equivalent experience you deem more compelling
• A passion for digital and marketing communications innovations and creativity
• Excellent client management and presentation skills
• Excellence at understanding timing and budget limitations while pushing a project along, keeping everyone on track and informed
• Ability to serve as a liaison between Production, Creative, Strategic and Development agency divisions
• Proficient in Microsoft Excel and Microsoft PowerPoint

We are seeking highly motivated Semiconductor Laser Scientist/Principal Engineers to join our team and contribute to the development of innovative chip-based laser solutions for laser-to-silicon photonics applications. The successful candidates will play a pivotal role in driving the design, development, and optimization of on-chip semiconductor lasers for Si photonics applications, collaborating with external fabs, universities, and research institutes.

Responsibilities

• Develop innovative on-chip laser solutions for advanced silicon photonics applications
• Develop and optimize on-chip laser fabrication processes, including epitaxial design, wafer processing, and packaging
• Contribute to the development of innovative laser fabrication techniques and technologies, such as heterogeneous and hybrid integration of lasers with silicon photonics platforms
• Collaborate with external fabs and research institutes to ensure efficient and cost-effective fabrication of high-quality laser devices
• Collaborate with cross-functional teams to integrate lasers into complex photonic systems
• Support the transition of laser products from research to commercialization

Qualification

• PhD or Masters Degree in Science and Engineering, Physics, Applied Physics, or a related discipline in Optics and Photonics
• Minimum 2 years of experience in semiconductor laser development or a related field
• Strong understanding of semiconductor laser physics, device design, and fabrication processes
• Experience with laser characterization and measurement techniques
• Proficiency in using simulation tools (e.g., Lumerical) for laser design and analysis
• Knowledge of packaging and integration technologies for semiconductor lasers and silicon photonics
• Experience in laser-to-silicon photonics applications
• Experience in commercial Si Photonics product design and product engineering is a plus.

1. Primary Responsibilities

• Quality Planning & Documentation: Develop, implement, and maintain a project-specific Quality Assurance (QA) and Quality Control (QC) plan that aligns with BCA CONQUAS standards, ensuring all quality processes meet assessment criteria.
• CONQUAS Compliance Monitoring: Monitor construction activities to meet CONQUAS requirements, ensuring each component (structural, architectural, and M&E works) adheres to the system’s quality benchmarks and detailed criteria.
• Material Inspection & Testing: Oversee the inspection and testing of materials used on-site, ensuring conformity with BCA-approved materials and standards under CONQUAS. This includes managing third-party testing agencies when required.
• Site Audits & Inspections: Conduct frequent site inspections and audits focused on CONQUAS criteria, including workmanship, material application, and defect minimization in structural, architectural, and M&E works.
• Non-Conformance Management (NCR): Identify, document, and address non-conformances, particularly those impacting CONQUAS scoring. Recommend corrective actions, ensuring rectifications align with quality standards to avoid future issues.

2. Collaboration with Project Team

• Coordination with Site Engineers & Supervisors: Work closely with site engineers and supervisors to ensure construction methods comply with CONQUAS specifications, providing guidance on quality protocols and rectifications as needed.
• Client & Consultant Interaction: Act as the primary quality liaison with clients and consultants, updating them on QA/QC matters and addressing quality concerns directly related to CONQUAS scoring.

3. Reporting & Documentation

• Quality & CONQUAS Reports: Prepare quality and assessment reports, including checklists and summaries that reflect compliance with CONQUAS scoring standards, inspection records, and non-conformance resolutions.
• Record Management: Maintain comprehensive QA/QC records, including BCA CONQUAS documentation, material certificates, inspection logs, and testing results.

4. Technical Skills and Knowledge

• CONQUAS Standards & Guidelines: In-depth knowledge of BCA’s CONQUAS standards, especially in structural, architectural, and M&E works criteria, assessment scoring, and inspection guidelines.
• Inspection Techniques & Tools: Proficiency in inspection techniques and tools that align with CONQUAS criteria, including non-destructive testing (NDT) and visual inspection practices.

5. Training & Development

• CONQUAS Training for Team: Train the construction team on CONQUAS requirements, quality assessment protocols, and best practices to enhance work quality and scoring.
• Continuous Improvement: Promote continuous quality improvement initiatives that reflect CONQUAS requirements, addressing observed quality gaps with updates to procedures.

6. Qualifications

• Education: Diploma/ bachelor’s degree in civil engineering, construction management, or related field
• Experience: 3-5 years of experience in a QA/QC role within the construction industry, with added experience in managing Quality Marks assessment processes or certifications a significant advantage
• Certifications: BCA-Approved CONQUAS training or relevant quality certification such as ISO 9001:2015 in Quality Management Systems.
• Skills: Strong analytical skills, attention to detail, and the ability to assess and improve quality standards.

7. Key Competencies

• Attention to Detail: Strong focus on details in line with CONQUAS quality metrics for structure, architecture, and M&E works.
• Communication Skills: Ability to clearly communicate quality standards, updates, and CONQUAS requirements to all team members and stakeholders.
• Problem Solving & Decision-Making: Effective in resolving quality issues that may affect CONQUAS scoring, ensuring timely solutions.
• Adaptability: Ability to adjust processes to meet dynamic project needs while adhering to CONQUAS standards.

Responsibilities:

· Coordinating, planning and conducting the project plan

· Project formulation and monitoring progress and schedule

· Effective communication and co-ordination between project participants

· Attend site meeting, inspect, monitor and report project progress.

· Submit and update monthly project status

· Perform other duties or tasks as assigned by immediate superior or Project Manager

Requirements:

· Degree in Civil/Structural Engineering or its equivalent

· At least 3 years relevant working experience as Project Engineer in main contractor office

· Proficient in MS Office Word, Excel and Project Scheduling software

· Bilingual with good communication skills

Responsibilties

• Lead the engineering teams within the verticle
• Evaluating and analyzing existing processes and procedures to identify areas of improvements
• Oversee the projects by planning, prioritizing tasks, resource allocation, giving instructions, reviewing code and implementation
• Collaborate with Product Managers, Designers and other key stakeholders to deliver on key priorities
• Strategic thinking to deliver end-to-end user experience solutions with a focus on user needs and business goals

Requirements

• 6-10 years of software engineering experience
• Degree in computer science, information security, or a related subject
• Familiarity with backend development related technology stacks
• Experience leading design and implementation of a highly scalable web services
• Strong interpersonal and communication abilities work successfully with stakeholders
• Great time management skills while working under tight timeline
• Strong analytical and problem-solving skills
• Ability to communicate in mandarin with our stakeholders would be an added advantage