Responsibilities

Prepare project management plan and its sub-plans, such as: work scope statement, schedule plan, manpower plan, tools and equipment plan, procurement plan and OHSE plan

• Provide engineering support in project or plant maintenance • Coordinate internal and external audit review

• Engineering calculations associated with current carrying capacity of cables, wires, fuses and other circuit protective devices.

• Procedures for inspection, testing and certification of electrical fixed installations.

• Industrial hazards, safety and health precautions, and environmental concerns.

• Installation practice and regulations, and relevant codes of practice.

Requirements & Professional Skills•

Min. Diploma in Electrical Engineering or equivalent

Min. 0-1 year of relevant experience in electrical work

Job Responsibilities:

• Able to plan / coordinate site works and resolve drawing details and discrepancies.
• Able to liaise with consultants and subcontractors.
• Able to work independently and as a key member of the Site Management.
• Ability to identify potential and occurring problems that affect the schedule of works at site and recommend solutions to relevant team/department.
• Review drawings for conflicts with Structural/M&E and liaising with consultants to resolve issues.
• Ensure all works are carried out within schedule and maintain the required quality.
• Ensure work safe environment at the work site and manage workers.
• Assist Construction/Project Manager in overseeing the daily construction and site coordination of different activities.
• Responsible for preparing, submission and monitoring of technical drawings, method of statements and shop drawings.
• To monitor the progress of work against the baseline schedule & preparation of daily records & monthly site progress reports.
• Responsible for general on-site technical and engineering matters.
• Quality Control.
• Co-ordination of works with subcontractors.
• Liaise with the consultants on technical and quality issues.
• Arrangement for inspection of works.

Job Requirements:

• Bachelor degree in Civil Engineering or related equivalent
• Required skill(s): MS Office, preferable candidate with AutoCad skills
• Minimum 2 years Site/Working Experience

Objectives:

· Supporting refurbishment projects within the Domestic Business Management Division.

· Support and execute business expansion plan.

· Overseeing engineering processes, ensuring technical standards are met

· Collaborating with cross-functional teams to deliver projects in a timely and cost-effective manner.

· To support refurbishment projects and business operations in the Singapore region.

· Ensure project quality, and act as a bridge between Japanese headquarters and local teams, fostering seamless communication and collaboration.

Job Responsibility:

1. Project Support:

- Plan, execute, and monitor refurbishment projects within the Capital Area.

- Assist in the execution of key projects, ensuring alignment with Japanese business standards and practices.

- Monitor project progress and report updates to stakeholders, ensure schedules effectively.

2. Technical Expertise:

- Provide technical input on refurbishment designs, materials, and processes.

- Conduct feasibility studies and risk assessments for refurbishment projects.

- Ensure adherence to industry standards, regulations, and safety protocols.

3. Collaboration and Communication:

- Work closely with internal teams, including procurement, operations, safety and quality assurance.

- Prepare and present progress reports, technical documents, and proposals in English and Japanese.

- Strong in Business Japanese communication and written skills to communicate with executives in Japan regional offices.

4. Administrative Duties:

- Handle documentation, reporting, and correspondence related to assigned projects.

- Coordinate meetings, schedules, and travel arrangements as necessary.

- Ensure all activities adhere to local regulations and company policies.

Requirements:

- A bachelor’s degree in business administration, Engineering, or a related field is typically required.

- Minimum of 3 years of experience in a business or engineering-related role.

- Strong communication and interpersonal skills.

- Ability to manage multiple tasks and projects effectively.

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

SPECIFIC RESPONSIBILITIES:

• ensures all drawings, bills of materials, purchase requisitions and quality checks are completed as per project schedule and ISO 9001 & 14001 processes.
• conducts design reviews to analyze specifications, sketches, drawings, ideas, and related data to assess factors affecting component designs and the procedures and instructions to be followed.
• confers with customer representatives to review specifications and answer questions pertaining to installation of systems.
• supports during manufacturing, assembly, de-bug, and customer buy-off.
• writes technical reports, manuals and technical support documentation
• performs a wide variety of additional functions to meet project schedules and product deliveries
• reads, understands, and acts upon mechanical drawings including piece part and assembly drawings, work instructions, and procedures
• determines manufacturing methods, techniques, and procedures as required to perform tasks as required for to ensure designs perform as required
• designs test fixtures and setups as needs arise
• communicates with vendors to support procurement and to address issues
• Responsible for any other role as assigned by the Project Manager

QUALIFICATIONS & EXPERIENCE:

• Diploma or Degree in Mechanical / Manufacturing Engineering or an equivalent degree in related technical field desired
• 3 to 5 years relevant experience in mechanical engineering and material handling systems across various industries.
• AutoCAD and solid works proficiency
• Knowledge of design techniques, tools, and principle involved in production of precision technical drawings, and models
• Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to design and production
• Knowledge of design principles, steel and aluminum part creation, sub assembly and pneumatics.
• Ability to work independently in designing and liaising with customers on technical specifications and requirements
• Participate in and effectively communicate in group discussions and meetings
• Ability to work well in a team environment
• MS Office proficiency

Engineer

Job Summary

Our growing company in Fire Protection Systems is seeking to hire an Engineer for our ongoing and upcoming projects.

This task involves the installation of Fire Protection System, arrangement of team members to complete the installation in accordance to approved drawings and ensuring that project deadlines are met in a timely manner.

Job Descriptions:

· Installation of Fire Alarm System equipment.

Requirements:

Candidate must possess Engineering Degree or equivalent

Proficient in Microsoft Office

Minimum 2 years experience

Ability to work effectively both independently and as part of a team. Ability to read, understand and execute work according to drawings. Ability to work on tight deadlines.

Project Engineer Job Description

We are looking for a dedicated project engineer to assist with the scheduling, planning, forecasting, resourcing, and managing technical activities to ensure project accuracy and quality. The Project Engineer is responsible for the engineering and technical disciplines of ongoing projects and will establish inspection criteria for the proper implementation of all the elements of a project.

To be a successful project engineer, you should have the ability to work with multiple discipline projects and demonstrate excellent project management and supervision skills. You should also have excellent organizational, time management, leadership, and decision-making skills.

Project Engineer Responsibilities:

Preparing, scheduling, coordinating, and monitoring of assigned engineering projects.

Formulating project parameters and assigning responsibilities to the most capable

employees and monitoring the project team.

Interacting with clients, interpreting their needs and requirements, and representing them in the field.

Performing quality control tasks on budgets, schedules, plans, and personnel performance and reporting on the project's status.

Cooperating and communicating with the project manager and other project participants

and collaborating with senior engineers to create more efficient project methods and to maintain the project's profitability.

Reviewing the engineering tasks and initiating the necessary corrective actions.

Developing specifications for the project's needed equipment.

Creating frameworks to measure the project's metrics and data collection.

Establishing field test methods and methods for monitoring the quality of those tests.

Ensuring the project's compliance with the applicable codes, practices, policies, performance standards, and specifications.

Project Engineer Requirements:

Degree in engineering or a related field.

Minimum 3 or more years' field and project experience.

Excellent computer literacy and knowledge of design and visualization software.

The ability to work with multiple discipline projects.

Excellent project management and supervision skills.

Excellent organizational, time management, leadership, and decision-making skills.

Strong written and verbal communication skills.

Knowledge of applicable codes, policies, standards, and best practices.

Need to have engineering knowledge, comprehension of technical documents. Excellent written and spoken communication skills • Possess troubleshooting skills in engineering works • Proven leadership skills with a large and diverse workforce o Be able to work in a fast-moving environment, under pressure and long working hours, when needed.

We are looking for an energetic, trustworthy, and self-starter candidate who could be handy in paperwork preparation and supervision at the worksite, overseeing projects, maintaining safety protocols, and implementing site procedures. Our ideal candidate is experienced, responsible, and team-focused.

Job Responsibilities

· Able to plan, implement and monitor work schedules for all worksites

· Ability to source for suppliers / subcontractors for smooth operation on site

· Independent & able to resolve any technical difficulties & problems that may arise on site

· Assist the Project Manager in the daily coordination, planning, and execution of the project plan at the site.

· Liaison with the relevant parties involved in the project work.

· Prepare site program chart for management review regularly

· Other related duties assigned by the company from time to time

Requirements

· Diploma/Degree with 1-2 years of relevant experience in Building construction

· Experience in Civil Engineering related fields is added advantage

· Possess good communication skills for effective follow-up

· Attention to details

· Ability to interact with all levels in a professional & responsive manner display maturity and ability to handle stress

· Willingness to learn and progress

· Enthusiastic team player

A Service Engineer’s responsibilities typically include installing, maintaining, and repairing machinery and equipment, ensuring optimal performance and customer satisfaction.

Job Description :

1. Equipment Installation: Assist in the installation and setup of various equipment at client sites.

2. Routine Maintenance: Perform scheduled maintenance checks on machinery and equipment to ensure optimal performance.

3. Troubleshooting: Diagnose and resolve technical issues promptly to minimize downtime.

4. Customer Support: Provide technical support to customers, address and resolve customer inquiries and complaints in a timely manner.

5. Quality Assurance: Ensure compliance with company quality standards and regulatory requirements during service operations. Adhere to all health and safety regulations and ensure compliance with industry standards.

Job Requirements :

• Diploma or degree in Mechanical Engineering, Electrical Engineering, or a related field.
• Minimum of 5 years of experience in crane service engineering or a related field.
• Familiar with hydraulic system & machinery electric system and understanding the hydraulic system theory.
• Basic knowledge of diagnosing defects and repair mechanical equipment such as heavy crawler crane, excavator or drilling rig, etc

Responsibilities:

1. Mandatory Reporting & Compliance (ECA, WEMP, GHG, etc.)

• Prepare and submit Energy Management System (EnMS) reports.
• Ensure compliance with Minimum Energy Efficiency Standards (MEES) for water-cooled chilled water systems.
• Update and submit the Energy Efficiency Improvement Plan (EEIP) and Energy Reports as per regulatory requirements.
• Conduct annual energy reviews and support ISO50001 certification processes.
• Monitor and report water usage including recycling and reuse systems.
• Analyze GHG emissions data monthly and prepare yearly submissions for third-party verification.
• Report on Corporate Environmental Performance Management (CEPM) and align with Net Zero and Renewable Energy targets.

2. Corporate Environmental & Sustainability Initiatives:

• Track and report environmental indicators such as power, water, and waste consumption.
• Develop gap analyses and enhancement plans to improve eco-efficiency and recycling rates.
• Support corporate audits and sustainability projects, and environmental goal tracking.

3. Facility Monitoring & Data Management:

• Integrate facility monitoring systems into the Maintenance Management System (IFMS Dashboard).
• Develop automated preventive maintenance schedules and inventory tracking.
• Oversee daily monitoring logs and production support using SharePoint for data analysis and reporting.

Requirements:

• Degree in Environmental Science, Sustainability, Engineering, or a related Engineering field.
• Proven experience in Energy Management, Environmental Sustainability, and Corporate Responsibility reporting.
• Strong technical skills in data analysis, with proficiency in tools such as BMS, SharePoint, and digital metering systems.
• Excellent communication and reporting skills with attention to detail.
• Experience in maintenance management systems and facility monitoring tools.
• Knowledge of regulatory frameworks such as NEA and PUB compliance standards.
• Familiarity with ISO50001, GHG Protocol, and other sustainability frameworks will be an advantage.

Job Description

1. Perform site planning, coordination & inspection relating to the construction project so as to ensure that project completion timeline, requirements and budget are met.

2. Support Quantity Surveyors in conducting site measurement and inspections.

3. Able to plan / coordinate site works and resolve drawing details and discrepancies.

4. Any other tasks assigned by the management.

Requirement

1. Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Civil/Structural) or equivalent.

2. Minimum 5 years construction experience with experience in civil construction industry.

3. Be able to work independently with minimum guidance and able to work within tight deadlines.

4. Bilingual in English and Mandarin is preferable

Interested applicants, please remember to include the following details for us to conduct a more effective job-matching for you:

1. Work experiences and job responsibilities

2. Current and Expected salary

3. Reason for leaving

4. Date of availability

5. Education background

6. Recent photo

Job Description

• Provide excellent support experience to customers via all relevant communication channels.

• Ensure effective follow-up with internal and external stakeholders to ensure invoicing closure in accordance to our service standards.

• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and customer experience.

• Prepares the necessary paperwork, such as quotations and delivery orders .

• Follows up on outstanding enquiries, back orders and customers’ payments.

• Liaise with Warehouse for order picking and readiness.

• Assist and liaise with Customers on their Ad hoc requirements.

• Other ad-hoc duties/tasks assigned by superior.

Job Requirement

• Minimum Polytechnic Diploma, or an equivalent qualification

• At least 1 year of experience in sales administration or customer service

• Strong interpersonal skills with the ability to manage multiple tasks in a fast-paced environment

• Proficiency in Microsoft Office applications, particularly Word and Excel

• A team player with a strong work ethic and a proactive attitude

• Ability to work efficiently under pressure and meet deadlines

• Exceptional attention to detail and commitment to accuracy

Customer Service Coordinator

SGD $2500 - $4500

Alternate 5.5 Days/week

Job Description

• Handles customer inquiries via phone or email
• Supports customers in providing quotations and follow up on the inquiry
• Create Job order and update on amendments accordingly
• Provides post-sales support and day-to-day business liaison with customers
• Ad hoc duties assigned

Requirements

• Certificates or qualifications equivalent to Diploma Education
• Minimum of 5 years of related working experience preferred
• Proficient in written and spoken English / Chinese
• Good related customer service/sales coordination experience
• Able to multi-task and work with minimal supervision

Job Description:

• Executes all duties related to the front operations, such as registration, checking/verifying guests' particulars, updating of operations status, and etc.
• Cashiering duties including trial balance and shift closing
• Answering inquiries by guests (email/phone/at the counter) and rendering reasonable assistance/services within the expectations of keeping with excellent hospitality standards
• Maybe tasked to execute additional related duties as part of the effort to offer staff more holistic training, towards possible promotion
• Execute all reasonable work processes as instructed by the Company / its Managers from time to time towards the smooth management/operations
• Serving and delivering good service to the customers
• Ad hoc duties as assigned

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

RAYMOND NG JUN HAN | EA Personnel No.: R1657009

Join Our Friendly Team!

STOREFRIENDLY is one of Singapore's leading provider of self-storage solutions and the only provider in Singapore that has incorporated the usage of robotic self-storage technology. Our clients are mainly businesses and individuals who require clean, safe, climate-controlled and 24/7 access self-storage.

The Group expanded rapidly since its inception in 2019 and now has branches in Paya Lebar, Ubi, Bedok, Bukit Merah, Leng Kee and Clementi. To complement its suite of self-storage solutions, the Group also added moving services, wine self-storage and co-working spaces to our product offerings for customers.

The Group recently acquired its 5th building, Storefriendly Jurong East and is now recruiting more motivated, dynamic and friendly individuals to join the Team to support its expansion initiatives:

CUSTOMER SERVICE OFFICER

Highlights

• NO SHIFT - 5.25 days week - suitable for candidates with family or study commitments.
• Attractive basic salary, allowances and annual bonus
• Good peformance incentives over and above monthly salary.
• Company will consider posting to most convenient branch for candidate.
• Company structure facilitates career progression and job specialisation.

The Job

• Helping customers on-site to select suitable storage units, service and/or merchandise
• Process rental / renewal agreements, collect payment and maintain timely and accurate records
• Help customers to resolve requests or issues with their storage
• Check, report and follow-up on any maintenance issues required in the branch you are in-charge of.
• Prepare and submit reports as required

At Storefriendly, we believe that customer service is our top priority. We want our customers to feel like they're getting the best possible service. That's why we're looking for :

The Candidate

• Friendly and is good at finding solutions
• Patient and understanding
• Able to communicate with people from all walks of life
• Able to work independently and as part of a team

It will be advantageous if you also have at least 1 year working experience, especially if in sales/customer service and can start work immediately.

If you're a people person who loves helping others, then we want to hear from you! Write in now and tell us about yourself, expected salary and earliest availability.

HLS Group is a well-established logistics and freight forwarding company experiencing steady growth. Singaproe branch opens in Mar, 2023. With a strong focus on customer satisfaction and operational excellence, we are expanding our team to better serve our growing client base.

Role Overview:
We are looking for a proactive and customer-focused Customer Service Coordinator to join our team. The successful candidate will act as the key point of contact for clients, ensuring exceptional service and efficient resolution of their needs.

Job duties:

• Liaise with customers, carriers, vendors, overseas agents to ensure smooth shipment
• Provide full customer service support (handles enquiries, complaints) to customer, oversea agents
• Ensure customer’s orders are processed in a timely and accurately manner
• Liaise and update customer closely to resolve customer orders or shipments related issues
• Timely follow up/coordinate/communicate shipment information with stakeholders (ie subcontractors, shipping lines, shipping agents, freight forwarders, customers and overseas offices).
• Prepare payment requests, ensure all billings are done timely and accurately with all necessary supporting documents
• Adhere to SOP and work instructions
• Adhoc tasks per request

Job Requirement:

• Preferably diploma in Logistics or business admin
• Customer service orientated and team player
• At least 3 years of working experience in the related field within Freight Forwarding industry is required for this position.
• Strong in outlook, Microsoft Office Word, Excel
• Good commercial sense and cost management.
• Ability to work in a fast paced environment and cope with pressure.
• Accountable for complete operational needs, good working attitude, positive mindset and able to adapt to dynamic market changes

Processing bill of ladings, commercial invoice, packing list and other shipping related documents. Declare tradenet permits, liaising with customers, shipping companies, local vendors and overseas counterparty. Manage entire end to end shipment arrangement.

Provide customer service support to sales department.

Email resume to [email protected] or call 62643988 ext. 209 (Poh Lin).

United FMO Pte Ltd stands out as a specialized 3PL provider, delivering bespoke logistics solutions in transportation and warehousing. Our commitment to delivering impactful solutions has made us a key logistics partner in Singapore, expanding our services to cover various aspects of the supply chain. We are renowned for our integrity and dependability, a reputation solidified through every transaction we conduct. Our goal is to foster a positive work environment where our team members feel valued, motivated, and optimistic about their career growth.

Your Responsibilities

• Customer Coordination: Engage with clients to address inquiries related to shipments and deliveries, ensuring their needs are met promptly.
• Customer Support: Offer immediate and courteous responses to all customer requests or issues
• Order Processing: Accurately and swiftly input all job orders into the system.
• Instruction Generation: Create clear job instructions for the operations team based on customer requests, ensuring accuracy and timeliness.
• Interdepartmental Liaison: Work with various internal departments and external contractors as necessary.
• Operations Planning: Strategically plan operations, such as container trucking for import and export shipments, taking into account the complexity of the cargo, and arrange for special equipment like cranes when needed.
• Vessel Monitoring: Keep a close watch on vessel details through PortNet, updating information as needed.
• Customer Relations: Cultivate and maintain positive relationships with customers to meet their requirements effectively.
• Communication: Promptly respond to emails, phone calls, and other forms of communication.
• Documentation: Prepare job sheets for the creation of customer invoices.
• Knowledge of Import, Export, Haulier Processes and procedures

Job Requirements

• Customer Service Passion: A friendly demeanor and positive attitude, with prior experience in logistics customer service preferred.
• Educational Background: A diploma or equivalent, with at least two years of professional experience.
• Communication Skills: Excellent telephone manners, along with strong problem-solving, communication, and organizational abilities.
• Independence: Capable of working autonomously to address and resolve issues related to late deliveries and customer complaints.
• Team Orientation: A customer-focused, collaborative approach, ready to take initiative and shoulder responsibilities.
• Adaptability: Competent in managing ad-hoc and urgent requests in a timely and professional manner.

ABOUT US:

iHub Solutions is a leading customized logistics service provider with warehouses in Singapore, Malaysia, Hong Kong, and Thailand. Our vision is to build ultimate customized logistics solutions for industries with complex needs. Attractive remuneration and excellent career prospects are available for the candidates with the right attitude, work ethic, and team spirit.

To learn more about us, visit our website at ihubsolutions.com

Job Scope

• Manage reputable clients account
• Demonstrate strong phone handling skills by actively listening and responding to clients with emotional intelligence.
• Swift handling of customer inquiries.
• Update details of customer inquiries, comments, and complaints in the database and action taken for verification and training purposes.
• Prompt follow-ups on customer interactions via email.
• Keeping Proof of Delivery (POD) records of customers and proper filing of documents.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.

Requirements

• Polytechnic Diploma/BA degree. Preferably in Business Administration, Accounting, or equivalent.
• Good knowledge of Microsoft applications (Excel, Word, etc).
• Experience working in a customer service focused environment.
• Ability to multitask, prioritize, and manage time effectively.
• Your unique personality! A great sense of humor is an advantage.
• Fresh graduates are welcome to apply!

What We Offer:

• Staff Health Benefits
• Opportunity to work with a myriad of brands from various industries. Our clients range from cult beauty brands to multinational technology companies whom you might just get to work closely with!
• An administrative job that doesn’t limit you to sitting at a desk the entire day
• Company scooters to move around the warehouse
• Attractive career growth possibilities
• Opportunities for training and development

If this opportunity looks like it is for you, We’d love to hear from you!

Responsibilities

• Provide sales and customer service support
• Sales Order Processing: Quotation/ Sales Order/ Purchase Order/ Delivery Order/ Packing List/ Invoicing
• Liaise with internal teams such as Sales, Operations and Finance department
• Assist in preparation and submission of relevant reports and documents
• Organize delivery services, export shipment, collection of customers' orders and ensure timely delivery
• Handle customers' inquiries
• Provide a high level of customer service to ensure customer satisfaction

Requirements

• GCE ‘O’ Level or Diploma in any discipline
• Computer literate (MS Office)
• Good interpersonal and communication skills
• Independent, meticulous and good team player
• Bilingual in English and Mandarin to be able to communicate with Mandarin speaking clients and associates

Other Information:

• 5 days’ work week
• 8.30am – 5.30pm
• We are located in Sungei Kadut and provide transport to and fro Yew Tee MRT

Only shortlisted candidates will be notified:

Interested applicants are invited to apply online with a comprehensive resume, stating current and expected salary via the button of Apply Now

Allport Cargo Services Logistics Pte Limited is part of the DP World Group. DP World is an Emirati multinational logistics company based in Dubai, United Arab Emirates. It specialises in cargo logistics, port terminal operations, maritime services and free trade zones and with an annual revenue turnover of US$18 billion in FY2023 and has over 108,000 employees in 74 countries on six continents.

Due to business expansion plan in Singapore, we are looking for dynamic individuals to join our organisation.

Job Descriptions:

• To build, establish, maintain and improve relationships with customers
• To perform, monitor and ensure 100% inventory accuracy on the inventory management, such as, cycle count, inbound & outbound physically and system, etc
• Monitor and follow up closely with customers to resolve inbound and outbound goods discrepancies in a weekly basis
• Ensure that order shipments are process accurately based on the order and instructions given by the customers and or management
• Work closely with Warehouse Operations to ensure timely and accurate movements of inventory
• Any other assigned duties in the warehouse as instructed by the warehouse manager

Requirements:

• At least 1 year experience in customer service
• Minimum O-Level
• Ability to work under stress with minimum supervision
• Ability to work under pressure and possess positive attitude
• Able to adapt to dynamic, fast-paced and challenging environment
• Training provided

Job description

JOB PURPOSE

To support the Commercial Diving Department by performing maintenance, repairs, and inspections of leisure and commercial diving equipment. The Junior Diving Technician will ensure all equipment operates efficiently and meets safety standards, enhancing operational reliability and customer satisfaction.

DUTIES & RESPONSIBILITIES

Equipment Maintenance and Repair:

• Inspect, service, and repair diving regulators, BCDs, breathing air compressors, and associated equipment.
• Perform hydrotesting of diving cylinders and ensure compliance with regulatory standards.
• Conduct air quality analysis for compressors to maintain safe breathing air standards.

Commercial Equipment Support:

• Assist in the maintenance and troubleshooting of Surface Rescue Panels (SRP), cascade systems, and Launch and Recovery Systems (LARS).
• Support the repair and maintenance of decompression chambers and other specialized commercial diving systems.

Technical Operations:

• Perform routine checks and diagnostics on all diving-related equipment.
• Keep detailed records of maintenance, inspections, and repairs for compliance and quality assurance.

Customer Support:

• Provide technical guidance to customers regarding the use and care of diving equipment.
• Address client inquiries and ensure high levels of service satisfaction.

Health and Safety:

• Adhere to workplace safety protocols and industry standards
• Identify potential risks during equipment handling and mitigate them effectively.

MINIMUM QUALIFICATIONS AND EXPERIENCE

Education: Diploma or Degree in Mechanical, Electrical, Marine, or related engineering disciplines.

Experience:

• Minimum 1-2 years of experience in servicing diving equipment.
• Hands-on experience with regulators, BA compressors, hydrotesting, and air quality analysis.

Exposure to SRP panels, cascade systems, LARS, and chambers will be an added advantage

KEY SKILLS AND COMPETENCIES

FUNCTIONAL SKILLS & COMPETENCIES

Technical Skills:

• Proficiency in repairing and maintaining diving equipment.
• Knowledge of commercial diving systems and their operation.
• Familiarity with air quality testing standards and hydrotesting processes.

Core Competencies:

• Problem-solving and troubleshooting abilities.
• Precision and attention to detail in technical tasks.
• Strong organizational skills for maintaining records and workflows.

GENERAL SKILLS & COMPETENCIES

• Effective communication skills for customer and team interactions.
• Ability to work independently and as part of a team in a fast-paced environment.

Commitment to continuous learning and staying updated with industry advancements.

Job Type: Full-time

Work Location: In person

Job Description:

The candidate is responsible for driving client satisfaction, increasing retention and lifetime value for the business. He/She ensures the clients derive optimal value from the use of products and services. He develops programmes to onboard the clients and manages the entire onboarding process, determining key milestones with clients and celebrating achievement of milestones. He engages the clients to gain insights on usage and satisfaction with the organisation’s products and services, formulates plans to address challenges for the clients, and helps the clients derive greater value. He analyses client data to enhance the client experience and satisfaction, and at the same time identifies opportunities for up-selling and cross-selling.

He works in a fast-paced and dynamic environment, and visits clients' premises as and when required. He is familiar with client relationship management and sales tools, as well as customer service frameworks and practices. He is knowledgeable of best practices pertaining to the use of the organisation's products and services, and the clients’ industry and business needs.

The candidate possesses strong analytical and problem solving skills. He is able to build and sustain relationships with clients, and is seen as a trusted advisor. He is a creative thinker, patient and client-oriented.

The candidate plans projects and takes ownership of the successful implementation and achievement of project objectives. He/She defines project resources, manages project progress, and facilitates interaction and tasks of various parties to reduce the risk of overall failure. He develops and identifies advances/opportunities in project management to improve timely delivery of projects and efficient use of resources. He ensures the adoption of project process framework and practices.

He works in a team setting and is knowledgeable of project management practices, methodologies and tools, as well as process framework.

The candidate is an effective team player who manages project timelines, stakeholders, deliverables and resources in a structured manner. He adopts an analytical and strategic approach in developing and communicating solutions that meet project objectives and stakeholder needs.

He/She needs to adhere to ISO27001 policy and procedure.

Desired Candidate Profile:

1. Educational Background

· A degree in Information Technology, Business Management, or a related field.

· Certifications in project management methodologies (e.g., PMP, PRINCE2, or Agile).

2. Technical Skills

· Familiarity with client relationship management (CRM) and sales tools.

· Knowledge of customer service frameworks and practices.

· Understanding of the ISO27001 standard and related policies and procedures.

3. Industry Knowledge

· In-depth understanding of IT products and services.

· Familiarity with the client’s industry and business needs.

4. Experience

· Proven track record in client management, onboarding, and retention strategies.

· Hands-on experience with project management practices, methodologies, and tools.

5. Soft Skills

· Strong analytical and problem-solving abilities.

· Excellent relationship-building and communication skills.

· Strategic and creative thinker with client-oriented behavior.

· Ability to work in a fast-paced and dynamic environment.

6. Project Management

· Ability to plan, define resources, and manage project timelines, stakeholders, and deliverables.

· Skilled in identifying risks and opportunities to ensure project success.

7. Work Environment Adaptability

· Ability to visit clients' premises as required.

· Effective team player capable of collaborating in a team setting.

8. Personal Attributes

· Patient and empathetic in handling client challenges.

· Seen as a trusted advisor by clients.

To submit your application, please click the link below:

https://sg.quickhr.co/view_job.php?jd=NXF1aWNrX2hyX3JlY3J1aXRtZW50&cd=NDAyMnF1aWNrX2hyX3JlY3J1aXRtZW50

Customer Service Coordinator

Alternate 5.5 Days/week

Job Description

• Handles customer inquiries via phone or email
• Supports customers in providing quotations and follow up on the inquiry
• Create Job order and update on amendments accordingly
• Provides post-sales support and day-to-day business liaison with customers
• Ad hoc duties assigned

Requirements

• Certificates or qualifications equivalent to Secondary Education
• Minimum of 2 years of related working experience preferred
• Proficient in written and spoken English
• Good related customer service/sales coordination experience
• Able to multi-task and work with minimal supervision

Job Highlights

Immediate Hiring

Free staff meals

In-house gym facility

Short walking distance from Tuas Link MRT

Job Responsibilities

• Prepare sales orders, delivery orders, invoices and other necessary documents
• Attend to customers queries with prompt and professional service
• Ensure timely execution of customers’ orders
• Communicate with customers via various channels.
• Liaise with internal departments and/or third parties to process order requests from customers.
• Maintain good relationships with customers by providing excellent sales support and accurate product information.
• Handle and resolve customers feedback issues.
• Any ad-hoc duties as assigned by Manager.

Job Requirements

• Diploma in any relevant discipline
• At least one year of experience in customer service is preferred
• Customer-oriented with positive attitude and pleasant personality
• Excellent interpersonal, communication, problem solving and phone/email etiquette skills
• Can work independently in a fast-paced environment with minimum supervision