Job Responsibilities:

• Handle customer service hotline and provide first level of support
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
• Resolve customer queries efficiently and escalate problems/issues promptly
• Back-up Support order processing in software system
• Other ad-hoc duties as assigned

Requirements:

• Required language(s): Candidate must be fluent in English and Mandarin, in order to communicate with mandarin speaking members and customers
• Familiar with accounting software is a plus point
• Self-driven and holds a positive learning attitude.
• Meticulous and able to adapt to a fast-paced environment.
• Ability to work independently with minimum supervision.
• Good communication skills to liaise with people from all levels.

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.

Job Description & Requirements:

• PC / Notebook / AIO system diagnostic.
• Assist and advising customer the best solution for their repair / upgrade / customization.
• Handling of hardware and software installation.
• Training will be provided.
• Basic Salary + High Commission + Variable Performance Bonus
• 5 days/6 days work week
• Medical Benefits
• Staff Purchase Discounts

Main Responsibilities

• Answer calls promptly and provide assistance to end the call on a positive note
• Receive, prioritise and process orders accurately within cut-off times
• Generate goods return documents
• Follow up and resolve customers’ enquiries, feedback and complaints
• Maintain and update customers’ standing instructions (orders)
• Liaise with purchasing, finance, warehouse, fleet and sales team to achieve customers’ satisfaction
• Manage complaints and generate goods return documents
• Handle administrative scopes – quotations/tenders for hotel & pastry customers + update
• Other ad-hoc duties as assigned by management

Qualifications & recruitments

- Minimum GCE ‘N’ or ‘O’ Levels or its equivalent
- Accurate and timely data entry skills
- Good organisation and ability to identify urgencies and priorities
- Good phone etiquette skills
- Good communication skill in written and spoken English
- Meticulous with an eye for details with strong follow up

- Responsible individual contributor who can work as a team player
- Experienced user of Microsoft Dynamic Navision system is a plus

- Related foodservice experience in the F&B industry will be an advantage.

We welcome a quick thinker with the ability to resolve issues through collaborations with various inter-departments in a fast-paced challenging environment to join us!

As the Customer Service Officer, you will work directly with customers to meet their needs, answer their questions and provide support.

Job Description(s):

• Answers customer inquiries via phone, WhatsApp, email, and/or in-person
• Performs call and email follow up with customers.
• Generate sales leads with selling products and promoting services
• Identify and assess customers’ needs to achieve satisfaction
• Develops a rapport with customers
• Attends monthly staff meetings
• Makes recommendations to management to improve customer experience
• Assist with placement of orders, renewals, refunds, or claims
• Go the extra mile to engage or service existing customers

Job Requirement(s):

• Candidate must possess at least a Degree and above in any field
• General Insurance experience (with BCP, PGI and ComGI Cert) and navigation of insurance portals are an added advantage
• Entry candidate with the right skillsets and attitude are welcome to apply
• Proficient in speaking both English and Mandarin (for liaison with Mandarin speaking customers)
• Possess relevant experience in call center or customer service environment preferred
• Know how to genuinely have fun in an environment charged with people energy
• 5.5 days work per week; Mon-Fri : 9am-6pm; Sat : 9am-1pm

Applications will be treated in the strictest confidence. Only shortlisted candidates will be notified.

Processing bill of ladings, commercial invoice, packing list and other shipping related documents. Declare tradenet permits, liaising with customers, shipping companies, local vendors and overseas counterparty. Manage entire end to end shipment arrangement.

Provide customer service support to sales department.

Email resume to [email protected] or call 6264 3988 (Poh Lin).

1. As a Maintenance Service Administrator ;

2. Manage and coordinate payment-related tasks for the Lift Maintenance Department.

3. After-Sales Quotations and Delivery Orders: Issue quotations and delivery orders to customers.

4. Coordinate with technicians to obtain updates on repair job status.

5. Job Completion Updates: Record completed jobs into worksheets.

6. Develop and maintain good relationships with existing customers via phone and email.

7. Maintain accurate records of customer’s account

8. Any other maintenance related matters assigned by your direct superior.

Job Title: Engineer

● Key Responsibilities

- Responsible for preparing schematic/assembly drawings, vehicular calculation and technical documentation for projects.

- Hands-on for vehicular dimensions measurement.

- LTA submission.

- Engineering support and correspondence to vehicular projects.

- Other ad-hoc tasks assign by Head of Engineering.

● Safety and Compliance:

- Ensure compliance with safety regulations and company policies.

- Conduct risk assessments and implement safety improvements.

● Collaboration:

- Work closely with sales, production, aftersales teams.

● Requirements:

- Candidate possess at least Diploma in Engineering (Mechanical / Mechatronic) or equivalent.

- Minimum one of experience in a manufacturing environment, preferably in vehicular or related industries.

- Proficient in CAD software (e.g., SolidWorks, AutoCAD) and process simulation tools.

- Proficient in mechanical structural calculation

- Advantage if candidate has experience and familiar with quality management systems
(e.g., ISO 9001, ISO45001).

● Desired Quality:

- Have analytical thinking skills.

- Can work well with others.

- To be flexible and open to company workflow changes.

- Strong problem-solving, communication, and project management skills.

- Ability to work in a desk/factory environment and prioritize multi-tasking.

- Self starter

- Willing to learn

• Provide Technical Drawings for Project and Sales team
• Communicate drawings details between Project and Sales team
• Being highly proficient in Autocad 2D/3D Drawing software is a MUST
• Prepare quotations for projects
• To prepare servicing schedule based on customers' requirement
• Prepare quotation for service, repair and alteration works
• Prepare invoice after completion of works
• Track receivables
• Liase with customer, contractor, vendors
• Any other assignments by management
• Able to communicate fluently in English
• Ad Hoc tasks as required
• Applicants of all gender are welcome

Job Responsibilities:

• Measure level of customer satisfaction in the assigned accounts
• Assist immediate manager in his/her daily functions in fulfilling customers’ requirements by co-ordinating with operation departments
• Check Customers’ Purchase Orders received against Quotations to ensure that the unit price and specification matches
• Raise job orders for all Purchase Orders and ensure relevant specifications and customer-supplied materials / unit price are in proper order
• Prepare mock-up and pre-check blueprint/colourproof and submit
• blueprint/colourproof approval slips for Customers’ approval
• Work with Quality Department on shipment to ensure quality goods are delivered to the customers
• Coordinate closely with operations team to ensure on-time delivery
• Prepare shipping documents and work closely with internal / Third Party Forwarder
• Prepare invoices for Finance billing
• Perform housekeeping of sample books and library
• Carry out any other tasks assigned by immediate manager, when required

Job Requirements:

• Min “O” levels or above.
• 2 years of work experience in order processing or customer service position will be preferred
• Experience in working in a Customer Service environment/ logistic / shipping document / invoicing
• Proficient in MS Excel preferred
• Meticulous in order / invoice processing
• Independent and strong Team player
• Good communication and email writing skill
• Able to multi-task and adapt to a fast-paced environment
• Good time management

Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, sex, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!

Job summary:

• 1 year of relevant work experience required for this role
• Full time 8am - 6pm
• This job requires an immediate start

Job Scope

• Generate daily customer's order and ensure delivery is met.

• Sorting of invoices, issuance of debit and credit notes.

• Work closely with internal & external customers to ensure all invoices are properly collated for timely submission to internal/ external portal.

• Establishes and maintains excellent relationships with both internal and external customers.

• Perform other ad-hoc duties that may be assigned from time to time

• Able to work Monday to Saturday (1 weekday off and Sunday Rest)

• Must be able to speak and write mandarin, English

Responsibilities:

• Attend to Customer Enquiries through email correspondences and phonecalls (local and overseas)
• Prepare Quotations and follow-up on parts and service delivery
• Liaise with 3rd party logistics on shipment information

Key Requisites:

• At least a year of related work experience. Fresh Graduates are welcome to apply
• Good communication and interpersonal skills
• Proficient in MS Word/ Excel

Position is open to Singaporeans only.

We thank you for your interest and regret that only shortlisted candidates will be notified.

Job Description

• Handle buffet delivery, set-up and collection.
• Handle tingkat delivery.
• Collect payment for orders on cash-on delivery terms.
• Maintain cleanliness and hygiene of the assigned catering vehicle.
• Manage inventory level and condition of the allocated catering equipment.
• Any other tasks as and when assigned by Management.

Requirements

• Secondary school education.
• Possess class 3 or 4 driving license with clean records.
• Service-oriented with a pleasant disposition.
• Required to work on weekend and public holiday.
• Job requires lifting of equipment.

Job Responsibilities:

• Handle customer service hotline and provide first level of support
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
• Resolve customer queries efficiently and escalate problems/issues promptly
• Back-up Support order processing in software system
• Other ad-hoc duties as assigned

Requirements:

• Required language(s): Candidate must be fluent in English and Mandarin, in order to communicate with mandarin speaking members and customers
• Familiar with accounting software is a plus point
• Self-driven and holds a positive learning attitude.
• Meticulous and able to adapt to a fast-paced environment.
• Ability to work independently with minimum supervision.
• Good communication skills to liaise with people from all levels.

Responsibilities:

· To handle order processing and expedite customers’ orders to ensure on-time delivery of goods

· Prepares the necessary paperwork, such as delivery orders, invoices, and other documents for air or sea freight arrangements.

· Liaise with internal departments to expedite the sales order.

· Perform any other admin duties as assigned

· Maintain a good filing system of customers’ buying history from SLS

Requirements:

· At least GCE “O’ levels or equivalent

· At least 2 years working experience in customer service

· Possessing shipping knowledge on Malaysia Import and Singapore Export is added advantage

· Pleasant personality and customer service oriented

· Able to work independently as well as in a team

· Proficient in MS Excel and Word

· Knowledge on JD Edwards will be an added advantage

· Must be willing to work in Tuas

Other details

· Company transport provided at Jurong East, Choa Chu Kang and Woodlands

· Continuous training & development opportunities available

General Overview

This position is part of the site Mechanical team that provides technical/maintenance support to the Operation and Project teams in LNG Terminal. He/she would be mainly responsible for overseeing the safe and reliable operations and maintenance of the Terminal assets from the Mechanical discipline perspective.

The incumbent is also responsible for establishing, reviewing and overseeing the relevant mechanical design elements of new build equipment / asset enhancement activities and implementation of minor mechanical engineering projects, while ensuring the overall mechanical integrity of the terminal.

Roles and ResponsibilIties

The incumbent shall be responsible for, but not limited to, the following scope of tasks and duties:

• Provide technical/maintenance support and solutions to the terminal operation Teams including supporting the development of maintenance strategy focusing on equipment reliability, compliance, spares inventory requirement, preventive and predictive maintenance programmes and mechanical maintenance procedures for mechanical equipment.
• Lead the maintenance, troubleshooting, repair, commissioning and replacement of mechanical static equipment and piping systems.
• Manages the in-house contractor and equipment vendor to execute mechanical work/improvements within the terminal to ensure safe work execution and gas supply reliability
• Responsible to ensure compliance to applicable regulations/industry best practices, safe to operate, fit for purpose, maintainable and reliable for the site’s modified or newly build mechanical systems (such as marine loading arm, pumps, pressure vessel, safety device , etc).
• Manage and ensure list of statutory equipment (lifting machine, lifting gears, pressure vessel, safety valves, etc) are timely serviced and inspected in accordance to statutory codes and compliance standards
• Perform root cause analysis on equipment failure and provide recommendations to resolve technical issues which may also arise from vibration, RT, UT, oil and other analysis as part of predictive maintenance programmes
• Manage and maintain historical information on static and rotating equipment such as running hours, data statistical information on all plant shut down and loss of production events caused by mechanical systems, engineering documents and review applicable codes and standards for compliance purpose
• Lead technical discussions, execute and manage project schedules and cost and collaboration with external and internal stakeholders, vendors for end of life and improvement project using SLNG Management of Change (MOC) process for mechanical equipment
• Liaise with external stakeholder including government agencies on approval and risk of shutdown of mechanical system that will affect gas-send out
• Participate in RCA, RBI, HAZID, HAZOP, Model Review studies for mechanical packages, co-ordinates and close out Mechanical related issues
• Participate in emergency response and may be assigned to a specific role and responsibility for such purpose

Work Experience

• Minimum of 3-5 years’ experience in maintenance of plant equipment, rotating machinery and static equipment, preferably in oil/petrochemical or related industries
• Good knowledge and experience working on different types of in-service pipeline inspection. Knowledge of the LNG / natural gas or other hydrocarbon industries an advantage
• Relevant technical experience in maintenance of mechanical/ machinery systems i.e compressor, pump, pressure vessel, hydraulic components and piping system.
• Conversant with local codes, regulations and standards, equipment inspection and schedule requirements. Certified in API, vibration and other analysis standards will be well regarded
• The incumbent should possess the following personal attributes:

1. A team player who can work well in a team and with good listening skill
2. High self-motivation with the ability to work with minimal supervision and adapt to changing priorities and assignments
3. Willing to take up new challenges and responsibilities

Education

• Bachelor Degree in Mechanical Engineering or other relevant Engineering/Technical disciplines
• Candidates with professional accreditation or affiliation to professional bodies of engineers will have an advantage

The Job:

• Manage & supervise SCC with resourceful planning on scheduling, monitoring via GMSS & Pronto System, including carrying out Customers Survey to measure the service level with aim of improving SCC
• Consolidating and analysising of data; improve the work flows and maximize the productivity and efficiency of service department
• Reports generation, to track service performance, support decision-making and ensure regulatory compliance.
• Tender participation in after-sales services

The Person:

• Able to work under pressure
• Bachelor of Science in Office Administration; 2-Years Certificate in Computer Secretarial, or relevant
• 2-4 years experience in the Material Handling Industries, skilled in operations Management, understanding both internal & external needs to meet expectations
• Soft skills, able to transfer skills, expertise and knowledge to all team members

Roles & Responsibilities

Required Skills:

• A logical and systematic approach to work;
• Good time management ability;
• The ability to effectively solve issues and make decisions, as well as think laterally and offer creative solutions that may arise in freight transportation;
• Commercial awareness and numeracy skills;
• Negotiation and analytical skills;
• Some degree of IT literacy and the ability to handle electronic data;
• The ability to manage change;
• Strong interpersonal skills and the ability to work well as part of a team, as well as manage people;
• Must have effective communication skills and the ability to handle multiple tasks all with an attention to fine detail;
• A positive attitude to continued learning.

Requirements:

• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in any field.
• At least 1 Year(s) of working experience in 3PL Logistics Service Sector is required for this position.
• Experience in Chemical Industry is an advantage
• Familiar with business softwares: WMS/EOS/JDA/SAP is preferred.
• Preferably Non Executive specialized in Logistics/Supply Chain or equivalent

Duties and Responsibilities

A) Primary

(1) Seek to maximize customer satisfaction in areas with potential and existing customers.

(2) Establish and maintain good relationship with potential and existing customers.

(3) Monitor sales targets and payment collection.

(4) Handle customer complaints.

(5) Assist in collection of overdue invoices.

(6) To assist in new products requirement, sample control and sales tracker.

(7) To assist in marketing and sales support.

(8) To support local sales, WIP and other Business Units.

(9) Liaise with customers directly for delivery & information.

(10) Ensure all orders are processed promptly and telephone orders are handled efficiently with use of good telephone techniques, customer service, speed and accuracy.

(11) Manage enquiries and after-sales comments from customers and effectively manage them internally.

(12) To responsible for customer demand planning and finished goods management/tracking.

B) Secondary

(1) Any other duties assigned from time to time.

Qualifications:

(1) Minimum “O” level.

Experience/Skills Required :

(1) Well versed in PC software.

(2) Good communication and interpersonal skills. Excellent communication skills in English and Mandarin.

(3) Minimum 1~2 years of experience in a similar capacity.

Job Responsibilities:

• Handle customer service hotline and provide first level of support
• Provide quality customer service to customers over phone or email
• Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
• Resolve customer queries efficiently and escalate problems/issues promptly
• Back-up Support order processing in software system
• Other ad-hoc duties as assigned

Requirements:

• Required language(s): Candidate must be fluent in English and Mandarin, in order to communicate with mandarin speaking members and customers
• Familiar with accounting software is a plus point
• Self-driven and holds a positive learning attitude.
• Meticulous and able to adapt to a fast-paced environment.
• Ability to work independently with minimum supervision.
• Good communication skills to liaise with people from all levels.

Duties & Responsibilities

• Fully responsible for the MRO operations at site (Buying, sourcing, stores and inventory management)
• Achieve agreed KPIs (Safety, compliance, Stores management, sales and business developments)
• Deliver customer’s contractual commitments, including Price and Engineering Benefit Savings, Inventory Reduction, and Logistical Cost Reduction
• Identify, implement, and manage consigned stocks within contractual commitments
• Provide ERIKS and customer’s management teams, with required reports, Key Performance Indicators, and feedback to contribute to the effective planning, budgeting, and performance management, within agreed timeframes
• Utilize established preferred sources of supply where possible and where supply chain agreements are not in place, develop supplier relationships that deliver minimized costs within agreed service level commitments
• Responsible for their own, their staff, and visitor’s health and safety within their operation, for the promotion of health and safety in line with ERIKS and their Customer’s Health and Safety policies and procedures. Managers are responsible for reporting all cases of non-conformance
• Ensure Ethics & compliance with all the company’s applicable management systems policies and procedures
• Ensure that reporting team members have clearly defined roles and objectives and that they are developed and motivated to achieve the required standards of performance
• Other assigned tasks and responsibilities

Pre-requisites:

The ideal candidate shall be able to thrive in a very demanding work environment, have a goal-getter mindset, pay attention to details, and ensure to fulfill all agreed KPIs.

In addition, the candidate shall possess the following:

• Possess at least a Degree in Operation, Supply Chain Management or Engineering

(but good relevant job experience will be considered, especially business development skills)

• Managing Team, coordinating with external stakeholders (Suppliers/Vendors/customers)
• Minimum of 5 years of operational experience, especially in warehouse inventory and operations management.
• Experience in business development or management experience will be a plus.
• Knowledge of industrial consumables / MRO market and products and their applications will be an added advantage.
• Proficient user of Windows-based programs.
• Experience in fully integrated systems(ERP) based on sales order processing and stock management systems such as SAP systems.
• Excellent in Communication

Job Summary:

The service technician provides efficient after-sales technical services and support, including assembly, PDI, delivery and commissioning, trouble-shooting, maintenance and servicing of equipment and its related parts.

Job Description:

• To attend to, with urgency, all service calls and is responsible to provide efficient and reliable scheduled maintenance for all equipment. To ensure equipment is tested upon completion before handing over to clients.
• To, at all times, represent the Company in the best possible way, and to relate to clients with professionalism and integrity.
• To assemble, deliver and commission equipment at customer sites, and to train users on its operation.
• To observe safety precautions and to execute correct engineering practices at all times so as to minimise risk to self and others as well as damage to equipment and workplace.
• To maintain proper housekeeping and discipline both within the office floor and workshop as well as the client's work site so as to improve operational efficiency, whilst maintaining the good image of the Company.
• To be responsible to comply with the Group and Company Environment, Health and safety (EHS) policies and safe work procedures.
• To carry out service contracts which our company has with customers.
• To prepare parts recommendation of repairs to admin team for customers
• To assist the manager in seminars, workshop and product demonstration on ad-hoc basis.
• To complete service order as per completed job.
• To assist in improving and building up the Service unit to achieve the Company's objective of being a leading service provider in terms of its reliability and professionalism.
• To pursue and achieve total quality and competitive advantage through high degree of self-discipline, commitment and involvement at all levels of the organization as well as with its clients, suppliers and principals.
• Any other duties as assigned by the company.

Experience & Qualification:

• NITEC or Diploma in Automotive Technology, Mechatronics or Mechanical Engineering.
• Overhead crane service and repair experience is preferred.
• With Class 3 license is preferred.
• Able to work independently with minimum supervision.
• Technical knowledge in automotive repairs.
• Team player with good discipline and work attitude.

• Providing introductory information to prospective and new customers

• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries

• Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases

• Letting patrons know about additional products or services that might benefit them

• Determining the quickest, most effective ways to answer a client’s or customer’s questions

• Escalating queries and concerns, when necessary

• Troubleshooting common issues with products or services

• Working with a team of CSRs and other departments to find appropriate solutions to problems

• Possess valid Class 3 driving licence

Job Description:

• Conduct preventive, corrective maintenance & installation on monitoring systems, minimizing downtime and ensuring optimal system functionality.
• Proficiently interprete engineers' 2D drawings provided by Design engineer, ensuring accurate assembly procedures.
• Execute hands-on machine assembly setups, demonstrate precision and attention to details throughout the process.
• Conduct panel wiring for product testing, ensuring functionality and adherence to specifications.
• Possess extensive knowledge in wiring AC/DC, relay systems and PLC, contributing to efficient and reliable system operations.
• Apply expertise in panel and PLC wiring setups at production lines, ensuring seamless integration and functionality.
• Employ observational analysis to identify root causes of operational issues in devices, contribute to efficient problem-solving strategies.

Job Description & Requirements

- Administer project planning and project execution
- To study drawings, specifications and contracts to understand project requirements
- Willing to learn and hands-on
- Liaise with client, consultants & main / sub-contractors and coordinate for site activities arrangement
- Perform site inspection and ensure all project activities are performed productively and are in accordance to specification and schedule, in the most efficient and cost effective manner
- Assist in cost control and estimating activities;
- Planning and deployment of resources such as manpower, machinery, equipment and material
- Preparation of report, Method Statements and technical submissions
- Ensure the project complies with regulations and clients’ specifications
- Adhere to safety and health regulations and aim for zero accident in the workplace
- Ensure safety and housekeeping is to maintained to the highest standard
- Prepare job completion record and progress claims
- Continually seek improvements in the work systems
- Ensure all company reports and documentation are completed accurately and on time;
- To perform Ad-Hoc duties as per assigned

- Fresh Graduates are welcome to apply