Job Description:

• Handle and attend to clients’ incoming enquiries
• Following up with customers on their enquiries
• Update/Maintain customer information in the company’s system
• Prepare internal forms and letters
• Liaise with external parties on related matters
• Undertake adhoc duties as assigned

Requirements:

• Bachelor's Degree or equivalent
• Cheerful with Pleasant Personality, Good Team Player
• Good communication Skills – Verbal & Written
• Computer literacy (MS Office applications, in particular)
• Meticulous, organised and good attention to details
• Excellent organizational skills, with an ability to prioritize important projects
• Candidates available immediately or within short notice preferred

JR108151

Job Scope:

Customer Interaction:
Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.
Provide accurate information about products, services, and company policies.
Assist customers with placing orders, making returns, and processing exchanges.

Issue Resolution:
Address customer complaints, troubleshoot problems, and follow up to ensure issues are resolved satisfactorily.
Escalate complex issues to the appropriate department or supervisor when necessary.

Record Keeping:
Maintain up-to-date and accurate customer records, including details of inquiries, complaints, and transactions.
Document customer interactions and actions taken in the company’s CRM system.

Collaboration:
Work closely with other departments to provide seamless customer service.

Customer Feedback:
Collect and analyze customer feedback to identify areas for improvement in products, services, or customer processes.
Provide suggestions to management on how to improve the overall customer experience.

Compliance:
Adhere to company policies and procedures, as well as industry regulations and best practices.
Ensure all customer service activities comply with legal and ethical standards.

Performance Monitoring:
Meet or exceed key performance indicators (KPIs) related to customer service, such as response times, resolution rates, and customer satisfaction scores.

Requirements:
- Minimum 3 GCE “O” Level passes and/or proficient in English.
- Require working on shift:

1st Shift: Runs from morning to late afternoon (9:00 AM to 6:30 PM).
2nd Shift: Covers the afternoon to night hours (12:30 PM to 10:00 PM).

#HS

At Surbana Jurong, we put talent, hard work, teamwork and a fun workplace together to approach problems and solve them creatively and collaboratively. Join us in making a positive impact on the world!

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Responsibilities:

• Greet and serve customers with a smile
• Take orders and ensure timely food delivery
• Maintain cleanliness of the dining area
• Any other ad-hoc duties as assigned

Requirements:

• No prior experience needed (training provided)
• Positive attitude and good teamwork
• Able to work flexible hours, including weekends

Benefits:

• Near MRT (Less than 5 minutes)
• $12/hr (PH $24/hr)
• Quick hiring process

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Tiong Hong Wee | Registration No: R23115259

• Work closely with overseas agent/partner and customer for scheduling of shipment.
• Check on vessel sailing schedule, source for quotations, negotiate rates with carrier and co-loader, and confirm booking with carrier.
• Follow up and update customer on all shipment details, schedule and status.
• Request loading plan from freight forwarder at least 2 working days before vessel expected time of arrival and share loading plan with customer; and coordinate on all loading issues.
• Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy.
• Respond to customer enquiries and provide quotations to customers promptly.
• Ensure timely and accurate processing of orders and issue billings accordingly.
• Ensure procedures for processing of orders with specific restrictions and that require price approval are strictly adhered to.
• Analyse data pertaining to customer feedback and complaints to identify key focus areas; and propose and executive action plans to enhance quality of service, improve process efficiency and service standard so that optimal results are achieved.
• Perform scheduled service call to customers semi annually to gather customer feedback and strengthen relations.
• Prepare and handle full set of shipping documents including but not limited to submission of dangerous goods form to carrier if necessary, transhipment and export permit, master bill of lading, house bill of ladings, certificate of origin application, tax invoice and arrival notice.
• Send stuffing photos, tally sheet, shipping note and final summary to overseas agent/partner.
• Arrange for cargo pick up, permit clearance and transfer; and attend to customer queries; and engage haulier services when necessary.
• Check commodity harmonized system code if applicable.
• Verify and analyse information gathered from customers’ feedback; and resolve the issues on the spot whenever possible. Otherwise, work closely with the relevant department to ensure customer complaints are appropriately addressed, service recovery are carried out promptly and preventive actions are in place to prevent recurrence of similar issues.
• Provide administrative support when necessary and this includes but not limited to filing, data entry, retrieval of documents, etc or any other duties assigned.
• Manage and coordinate the flow of information between customers, warehouse and the transport team concerning the status of orders, incoming shipments, arrangement for cargo pick up, engagement of haulier services, unstuffing of incoming shipments, delivery arrangement, wrong orders, returned/damaged goods, unavailable loading bay at customer site, direct reject of orders at point of delivery, etc.
• Ensure that critical information with regard to urgent delivery, special timing request are communicated and follow up with the transport team till completion of delivery.
• Liaise with customers to evaluate and establish actual reason for direct reject of orders at the point of delivery; and rectify the error when necessary and work with finance to process credit note promptly and accurately.
• Work closely with accounts team to: a. Resolve and reconcile credit note discrepancies against payment made by customers; b. Resolve and reconcile price error in orders and generate price difference credit note upon receipt of approval from customers and the Company.
• Exercise good customer service skill when managing difficult customers and/or customer complaints.
• Other ad hoc duties as assigned.

Job Requirements:

• Diploma & above with 1-2 years relevant experience.
• Diploma/ Degree in Logistics/ Shipping with NO Experience is welcome to apply. Training will be provided.
• Prior experience in customer service and/or in the logistics industry would be distinct advantages.
• Knowledge in import/export shipping procedure, incoterms and documentation are added advantages.
• 5 day work week.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan Mah/ R1108310

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

Mon to Fri 9am - 6pm

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

A Medical Device Service Technician is responsible for maintaining, calibrating, and repairing medical equipment to ensure it functions properly and safely. Their duties include performing routine inspections, diagnosing and repairing malfunctions, installing and setting up devices, and providing training to healthcare personnel on proper equipment use. They also maintain detailed records of maintenance and repairs, order necessary parts, and stay updated on technological advancements and regulations.

• Perform accurate and prompt entry of orders in the system.
• Ensure timely and accurate processing of orders received through the order hotline and faxes.
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery.
• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order.
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to.
• Manage and co-ordinate the flow of information between customers, principals, warehouse and delivery team concerning status of orders/ delivery arrangements and wrong orders.
• Verify and analyze information provided. Resolve issues on the spot whenever possible, otherwise assign task to relevant departments for resolution or rectification of feedback.
• Ensure timely feedback of all problems and issues from customers and principals.
• Train new customer service agents and provide support / buddy system to new employees.
• Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, etc or any other duties assigned.
• Ensure strict adherence and compliance to ISO procedures.

Job Requirements:

• Diploma with 1-2 year of experience.
• Call centre experience preferred OR
• Experience in customer service/customer support role advantageous.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

Key Responsibilities:

• Lead and supervise the service crew to ensure smooth daily operations.
• Provide excellent customer service and resolve guest concerns promptly.
• Train and mentor new team members, fostering a supportive work environment.
• Ensure compliance with safety, hygiene, and quality standards.
• Assist in inventory management and maintaining supplies for service.
• Collaborate with the management team to improve service efficiency.

What We’re Looking For:
✔ Previous experience in a service role; leadership experience is a plus.
✔ Strong interpersonal and communication skills.
✔ A positive attitude and ability to motivate a team.
✔ Ability to multitask and work in a fast-paced environment.
✔ Flexibility to work shifts, weekends, and holidays.

Job Overview:

We are looking for enthusiastic and customer-focused Service Crew members to join our team at our restaurant located within a golf driving range in Upper Jurong Road (Joo Koon). As part of the team, you will be responsible for delivering exceptional service to our guests, ensuring they enjoy a memorable dining experience in a vibrant setting. Your role will also involve supporting the smooth daily operations of the restaurant, which serves as a key part of the overall experience at the golf driving range. Whether you are experienced in the F&B industry or new to the field, we provide comprehensive training to help you succeed and grow in this role.

Job Responsibilities:

• Welcome guests warmly and provide courteous service throughout their dining experience.
• Manage peak periods effectively, ensuring good hosting and queue management.
• Maintain thorough knowledge of the restaurant, service standards, and product offerings.
• Recommend and upsell products and promotions to guests.
• Respond promptly and professionally to guest needs, ensuring satisfaction.
• Maintain high service quality and demonstrate excellent customer relations skills.
• Perform daily pre-opening and closing activities as per standard operating procedures (SOPs).
• Ensure all supplies (napkins, condiments, cleaning materials) are well-stocked.
• Handle cashiering duties and process various customer payment methods.
• Maintain cleanliness in the work and dining areas, including disposing of trash as needed.
• Ensure food hygiene and safety standards are adhered to.
• Serve food, ensuring quality, presentation, and timely service.
• Assist in service recovery when necessary, ensuring guest satisfaction.
• Support F & B Manager in ensuring smooth daily operations.
• Perform other duties as assigned.

Job Requirements:

• Previous experience in the service/F&B industry is an advantage, but not required—training will be provided.
• Excellent service attitude with a friendly and outgoing personality.
• Able to work in a fast-paced environment and collaborate effectively with the team.
• Willing to work rotating shifts, including weekends and public holidays.
• Ability to stand and walk for long hours and lift heavy stock items when needed.
• Responsible, energetic, and maintains a positive attitude at all times.
• Strong communication skills, self-driven, independent, and able to multitask.
• Passionate, motivated, and eager to learn and grow within the team.
• Salary will be based on experience.

Our Background:

We are a local-grown organisation with 40 years of experience in the environmental services sector. With our growing fleet and team, we provide essential waste management and cleaning services to our Singapore clients.

We are expanding and are looking for a full-time Outdoor Customer Service Representative to join our family.

Job Description:

• To approach and contact clients
• Present new proposal and initiatives to potential and/or existing clients
• Building long lasting relationships with current and potential clients
• Service and grow existing client base

Requirement:

• To possess driving licence
• Own transport preferred
• Good interpersonal and communication skills
• Able to effectively communicate with clients in English and Mandarin language
• Ability to work proficiently independently as well as in a team environment

We hope to hear from you!

• Is responsible for the supervision, implementation, and maintenance of a company’s computing needs. You will ensure the secure and effective operation of all computer systems, related applications, hardware, and software used within a company.
• Install networks and system updates, upgrades, migrations, and outages Plan, organize, control and evaluate IT and electronic data operations
• 50% Graphic Designing
• The work demands creative air, up-to-date knowledge of professional approach to time, costs and deadlines.
• Liaising with internal heads to determine their requirements and budget.
• Managing the design process from design concept to production and print. Working with internal departments, being and advising regarding design style, format, print production, and timescales.
• Developing concepts, graphics, and layouts for product illustrations, company logos, and websites
• Determining size and arrangement of illustrative material and copy, and font style and size
• Plan concepts by studying information and materials.
• Reviewing layouts and suggesting improvements if required
• 50% IT (Outlets Network Troubleshooting)
• Knowledge of Desktop Publishing Softwares
• 50% Networking
• Experience with internet connectivity and support required.
• Experience isolating network cabling issues required.
• nstall networks and system updates, upgrades, migrations, and outages Plan, organize, control and evaluate IT and electronic data operations
• Solid written and verbal communications, required.
• Performs first level diagnostic on-site and remote support for network problems and responds to issues affecting our outlets.
• Conjures network devices, including routers and switches.
• Racks and stacks network equipment and perform testing and tracing of network cables.
• Documents network changes and implementations.
• Works with Wide Area Network (WAN) and internet carriers during implementations and outages.
• You will assist in providing first level, on-site, and remote network support including diagnosing, conjuring, and documenting network problems in a universally available clinical environment for assigned site(s).
• Should be able to troubleshoot software and hardware
• Get reports of the sales from POS and hold meetings with the managements
• Requirements – This is a full time and permanent position. Working hrs is 12 noon to 9 pm

He is required to work on weekends and public holidays. Take offs on weekdays.

Must travel within outlets to troubleshoot internet or networking issues.

Preferable Tamil speaking.

Are you passionate about working with children and families in need? The SSF-R team is looking for suitable social workers to provide intensive family reunification services to reunite children and young persons (CYP) in out-of-home care with their families. The services we provide are strengths-based, child-centric and family-focused. The SSF-R professional must be able to work independently and proficiently to safeguard and promote the safety and well-being needs of CYP. In order to serve these families best, a demonstrated willingness to work with a flexible schedule (i.e. evenings and weekends) will be vital. Join the SSF-R team today!

Job Scope

1. Assessment

• Assess the suitability of reunification for CYP in out-of-home care
• Assess needs and strengths of family and areas of intervention to provide safe care
• Assess child safety and well-being on an ongoing basis

2. Strengthening (Familial) Relationships

• Collaborate with CYP, families and networks to develop a viable reunification plan
• Facilitate and evaluate contact between CYP and families

3. In-Family Coaching and Support

• Provide in-home coaching and/or therapeutic interventions to support carers in meeting the safety and well-being needs of CYP
• Develop and review safety plans with CYP, families and their networks
• Collaborate with families, their networks and community partners to ensure that safety and well-being needs of CYP will be met in the long term, and reunification with the family will be sustained and permanent

4. System intervention

• Address system barriers that prevents CYP from returning home (e.g. child care arrangements, housing, etc)

Job Requirements

• Degree in Social Work
• At least 2 years of relevant casework experience working with children, young persons and families; prior experience in reunification work with children and young persons in need of care and protection preferred
• Willing to work on a flexible schedule, including evenings and weekends
• Able to respond to crisis situations promptly, when needed
• Committed to ensuring child safety and promoting child well-being
• Willing to provide home-based intervention

Additional Qualities Suitable for Job Fit

• Strengths based in practice orientation
• Not biased against birth families
• Able to manage high-risk and complex cases independently
• Able to effectively contribute as a team member to enhance the team’s professional development and service delivery
• Strong ability to collaborate with systems, e.g. birth families, community agencies and other stakeholders
• Cross-culturally competent
• Adaptable and takes initiative
• Insightful and reflective
• Able to use humour and be playful

Responsibilities

• Assist/support Topsides Engineering Project Manager in managing engineering work including engineering deliverables, man-hour and schedule control, mainly in multi-disciplinary topsides design related activities and to ensure work performed on the project is in accordance with company quality, systems and safety requirements;
• Understand the contract and scope of work for topsides with sub-contractor;
• Prepares key project documentation as per project specification requirements;
• Manages project topsides related drawings and controls technical documentation across disciplines;
• Prepares schedule, pre-planning and resource forecasting for engineering and other technical activities relating to the project topsides design, ensuring all activities are kept within the project budget;
• Assist topsides EPM in organizing regular inter-discipline review meetings and interface checks.
• Participates in project meeting, reports on the project status and attends to basic technical queries and issues including reviewing the performance of vendors/ subcontractors in the project
• Liaises with customers, topsides design sub-contractor, vendors, consultants and cross-functional team to coordinate project plan and handles technical issues in order to meet the project schedule
• Assist topsides EPM to ensure Design Reviews conducted with appropriate attendees and manage the action register to monitor the close-out of identified action items.
• Support topsides EPM in identifying dependencies and obtaining alignment with project stakeholders to ensure safety and quality are not sacrificed in the effort to meet the project schedule.
• Collates project documentation and database from the project for submission and retention, as required and compiles the records from current and past projects as lessons learnt
• Review & comment the activities & deliverables list from each discipline, mainly the topsides design related activities & deliverables;
• Lead & co-ordinate between Hull’s Team, topside lead designers from every discipline, external design house (when applicable) & client (when applicable) to define the boundary for each module and boundary between topside & hull;
• Co-ordinate between discipline to utilize the shared license based-on work priority;
• Monitor & control the topsides design manhours based-on the available budget allocated by commercial team or as defined by discipline Lead Designer;
• Record & follow-up all the topsides design pending issues / problems highlighted by Lead Designers from every discipline, and report to Topsides Engineering Manager;
• Expedite the information required by each discipline prior to start & complete the topsides design works;
• Monitor 3D model clashing issues with other discipline;
• Prepare Weekly Report related to Overall topsides design Progress, Area of Concern, Pending Items, Clashes Register, Interface Register, Down Time Register, Available Resources against Planned Resources, Manhour Usage against Planned Manhour, etc & Action Plan & submit to Topsides Engineering Manager/Engineering Project Manager & GM;
• Lead topsides design review activities either internally with other discipline or externally with other parties (include client);
• Initiate, organize, participate, record & file the minutes of meeting with external parties (include client) for topsides design related activities;
• Prepare, update & monitor the topsides design Punch List & Hold List on weekly basis, especially related to external parties (include client);
• Support Project Planner in preparation of monthly or weekly report to client related to topsides design progress & status;
• Support Topsides Engineering Manager/Engineering Project Manager & commercial team for VO related to topsides design;
• Responsible for ensuring that all topsides design activities meet work scope & comply with Project Quality Plan.
• Liaises with Construction & Commissioning Team to ensure topsides design activities are in-line with Area or System Completion Priority.
• Understand and monitor all interfaces with Class Society (if topside is classed) / other regulatory bodies and Clients to ensure requirements are properly addressed and relevant documents are reviewed timely.
• Assist topsides EPM in preparing project close-out, including as-built documentation and engineering close-out reports.
• Tack and coordinate changes with Discipline Leads ensuring team members follow the management of change process (MOC); ensure recorded changes are followed through.
• Proactively identify and monitor areas likely to change to reduce the “surprise” element, added costs and delays to project.
• Coordinate the interfaces with subcontractors and third party consultants and ensure all changes are captured through MOC process

Requirements

• Minimum Bachelor Degree in Engineering;
• Minzmum 10 years working experience in offshore oil and gas project managing topsides design works;
• Able to liaise with internal and external parties;
• Able to comprehend the strategies, work methods, processes and systems in overall project execution and engineering execution of topsides design;
• Highly competent interpersonal and influencing skills to tactfully and diplomatically manage ambiguity, conflict and uncertainty in a culturally diverse environment.
• High awareness of safe working practices associated with design, construction, mechanical completion, pre-commissioning and commissioning of an oil and gas facilities.

Our Addresses and Working Hours:

Seatrium (SG) Pte. Ltd.

Tuas Boulevard Yard

80 Tuas South Boulevard, Singapore 637051

(Islandwide transport provided)

Mon - Thu: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Responsibilities:

• Take charge of all aspects of electrical engineering in the design of electrical power distribution system, switchboard, MCC and control

· Develop & review electrical related drawings, e.g. Single Line Diagram, MCC Schematic, Equipment layout, Cable ladder/tray routing layout

· Knowledge in Onshore/ Offshore standards (IEC, NEMA, IEEE & API)

· Prepare Electrical Load Analysis & List

· Familiar with Short-Circuit and Voltage Drop calculation

· Prepare & review Electrical MTO for projects

· Review Electrical equipment’s datasheet

· Strong knowledge in Low voltage MCC/Switchgear, UPS, VSD/VFD & Transformers

· Prepare specification for LV Switchgear, MCC, Transformers & VSD/VFD’s

• Reviewing of customers' specifications and drawings
• Define specifications and scope of work to contractors
• Execution of projects.
• Startup, testing, commissioning and troubleshooting of plants.
• Develop engineering capabilities and work with sales team on project proposal and bidding

Requirements:

• Degree in Electrical Engineering or equivalent recognized by Professional Engineers Board (PEB) Singapore
• Able to read & understand line diagram and generate Bill of Materials from single line diagram
• Knowledge on control, schematics, motor controls and materials take-off
• Proficient in AutoCAD, Microsoft Office
• Knowledge in Mitsubishi / Siemens / Schneider / Omron PLC software would be an added advantage
• Able to take on numerous challenging tasks while simultaneously meeting high standards and deadlines / vision
• Able to communicate effectively in English at all levels, both verbally and in written reports

An attractive remuneration package, benefits and challenging working environment and excellent career growth in the company would be offered to the successful candidate. We regret only shortlisted candidate will be notified.

Responsibilities:

· Deliver top-notched technical solutions to clients and take responsibility for the standards of work with client centric mindset.

· Take responsibility for a portion of an installation, break/fix incidents, and problem management.

· Learn to utilize automated mediums to perform staging, pre-loading configurations, and onsite deployment, ultimately enhancing proficiency in automation.

· Work together and collaborate with the Implementation Engineering team to fulfil client requirements

· Attend less complex configurations, installations, and break/fix events.

· Analyse security-related information and events, escalation of incidents for validation and remediation

· Flexible working hours may include occasional overtime or shifts outside of traditional business hours

· Design and implement firewall solutions such as Palo, Checkpoint, Fortinet or Cisco.

Requirements:

· Bachelor’s Degree, preferably in Computer Science, Information Technology or related field

· At least than 3 years of working experience

· Strong in interpersonal skills

· Has excellent verbal/written communication and presentation skills

· Ability to prioritize work independently and work under pressure to meet deadlines

· Team player, resourcefulness, strong analytical skills is an advantage

· Knowledge in the following area may be advantageous:

· Basic cybersecurity design and principles and Routing or Switching technology

· TCP/IP or Firewall, Intrusion prevention concepts

· Project management methodologies

SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.), is a Joint Venture between NXP and TSMC. We offer flexible and cost effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environment, 100% equipment automation and proven wafer-manufacturing processes.

At SSMC, every career journey is unique and rewarding. We're looking for innovative, passionate, and talented people like you to join our team.

We’re searching for a MECHANICAL ENGINEER/ SENIOR ENGINEER to be part of our FACILITIES DEPARTMENT diverse team of talent. You will be responsible for HVAC systems, Clean Room, Building services and maintenance.

What you will be working on:

• To provide facilities support pertaining to Clean Room, Chillers and HVAC systems, Environmental Protection Systems, Process Utilities Supply Systems, Building Services and Maintenance, and other miscellaneous mechanical and facilities systems to wafer fabrication so as to ensure continuous supply of utilities and related facilities at the required performance level or specifications
• Formulate, implement, review and improve preventive and predictive maintenance programs for systems in charge so as to ensure that the systems function as intended at all times
• Carry out repair and troubleshooting of systems in order to restore systems to their operating conditions in the shortest possible time. Carry out root cause analysis and implement action plans to prevent recurrence
• Able to formulate effective reporting and tracking systems for monitoring of system performance and capacity usage. Recommend and implement improvement/enhancement projects where appropriate.
• Formulate, implement, review and improve operating procedures so as to ensure optimum operation of systems
• Monitor and review utility consumptions and work with users to implement projects to reduce the consumption where possible
• Knowledge of all relevant standards, legislations, codes of practice etc and ensure their compliance
• Provide guidance and training on the systems in charge to fellow colleagues so as ensure adequate working knowledge and system backup
• Ensure plant histories, drawings, data and other appropriate documentations are being generated and properly filed for future reference and review.
• Evaluate and recommend appropriate spares, consumables and other resources necessary for the day-to-day operation of the systems.
• Conduct project supervisions.

More About You:

• Master / Degree in Science, Mechanical Engineering, Building or equivalent. Preferred candidate with SCEM certification.
• 5 years of relevant working experience in semiconductor, pharmaceutical or petrochemical industry. Hands-on experience in day to day operation and maintenance essential.
• Experienced in managing cleanroom (Class 100 environment) systems
• Person shall act as SME for ACMV system. Person must have sound knowledge of operation and maintenance of Clean room areas and ACMV system
• Provide building services and maintenance, including building facilities repair and upgrading, housekeeping, landscaping and pest control.
• Knowledge of maintenance principles and good engineering practices.

Electrical PLC Engineer

1. Experienced Electrical Design Engineer For HVAC System
2. Report to Engineering Department Electrical Manager.
3. Complete project independently from Receive Project’s specification, Design, Issue and submit drawing, Update the comments from client, FAT, SAT.
4. Issue Wiring Diagram & Termination Drawing for HVAC Control Panel, Include Chiller Unit, Air Condenser Unit, AHU, Cold Room Provision Plant by use Auto Cad software.
5. Issue Documentation for Electrical & Instruments. Include Block Diagram, Control Philosophy, Cause & Effect Control Philosophy, Power Loading List, FAT testing procedure, Control Panel General Arrangement Drawing, Junction Box Drawing.
6. Choose electrical element and Instrument based on project requirement.
7. Use Siemens S7-400 PLC to do the HVAC System PLC program. Experience in CPU Redundancy, Modbus Communication Redundancy.
8. Use S7-1200 PLC to do the HVAC Control System PLC program
9. Use Siemens HMI software to do the Touch Screen Program.
10. Fully understood HVAC System D & ID, P & ID.
11. Marine and Offshore commissioning experience are required.
12. Sometimes will go to site trouble shooting.
13. Contact with client about the project requirement.
14. Contact with supplier about the control panel, Electrical Component and Instrument requirement.

Electrical Engineer

1. Experienced Electrical Design Engineer For HVAC System
2. Report to Engineering Department Electrical Manager.
3. Complete project independently from Receive Project’s specification, Design, Issue and submit drawing, Update the comments from client, FAT, SAT.
4. Issue Wiring Diagram & Termination Drawing for HVAC Control Panel, Include Chiller Unit, Air Condenser Unit, AHU, Cold Room Provision Plant by use Auto Cad software.
5. Issue Documentation for Electrical & Instruments. Include Block Diagram, Control Philosophy, Cause & Effect Control Philosophy, Power Loading List, FAT testing procedure, Control Panel General Arrangement Drawing, Junction Box Drawing.
6. Choose electrical element and Instrument based on project requirement.
7. Fully Understand PLC control system.
8. Fully understood HVAC System D & ID, P & ID.
9. Marine and Offshore commissioning experience are required.
10. Sometimes will go to site for trouble shooting.
11. Contact with client about the project requirement.
12. Contact with supplier about the control panel, Electrical Component and Instrument requirement.

• 7+ years of professional experience in QA / Testing and agile methodology
• Skilled in both Manual and Automation testing
• Tooling experience in SQL Server/DB2/SQL, SOAP UI, XML, JIRA knowledge
• Experience in Selenium, APPIUM, KATALON, TOSCA, API, WINDMILL is required
• Good team player, fast learner and good analytical skills
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with automated testing tools
• Experience with performance and/or security testing is a plus

Job Highlights:

• Working with world's leading company in SMT / PCB / semiconductor industries.
• Attractive salary package: AWS, variable bonuses, comprehensive medical coverage.
• Career growth opportunities with trainings provided.

About the Company:
Our client is a global technology company and a market leader that develops and provides leading-edge solutions in surface mount technology, equipment and materials for the semiconductor assembly and packaging industries.

Role Overview:
Join our client's dynamic team as a Software Engineer or Senior Software Engineer, where you will develop and manage cutting-edge solutions for SPI, factory line systems, and associated modules. The role demands technical expertise, creativity, and a strong focus on quality to deliver scalable and maintainable software solutions. Senior candidates will additionally lead complex design tasks, mentor junior engineers, and drive innovation in a competitive landscape.

Key Responsibilities:

• Design, develop, and maintain software solutions for SPI and factory line systems, focusing on quality and scalability.
• Provide effective solutions for production units and address customer requirements with a balance between functionality and time-to-market.
• Solve complex engineering problems using innovative approaches and technical analysis.
• Conduct technical reviews and provide evidence of appropriate solutions to customers.
• Stay updated on industry trends through continual professional development.
• Guide junior team members (for Senior roles) and support their growth.
• Perform any additional ad-hoc duties as assigned.

Requirements:

• Bachelor/Master Degree in Engineering or a related discipline.
• A minimum of 3–5 years of relevant working experience, depending on the role.
• Strong experience in software design, analysis, and validation of engineering requirements.
• Proficient in C++, UML, and the appropriate usage of design patterns.
• Familiarity with Source Control Systems, Visual Studio, and Software Development Lifecycle.
• Knowledge and experience in hardware systems, real-time control systems, Unit Testing, Dependency Injection, and WPF are advantageous.
• Demonstrated ability to balance functional design with time-to-market considerations while maintaining scalability and maintainability.
• Senior candidates should have experience mentoring junior engineers and leading complex software design tasks.

How to Apply:

Interested candidates, please submit your updated resume by using Apply button

**We regret to inform that only shortlisted candidates will be informed.**

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.), is a Joint Venture between NXP and TSMC. We offer flexible and cost effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environment, 100% equipment automation and proven wafer-manufacturing processes.

At SSMC, every career journey is unique and rewarding. We're looking for innovative, passionate, and talented people like you to join our team.

We’re searching for a Senior Engineer/Engineer to be part of our Product Engineering diverse team of talent. You will be responsible for yield, quality and reliability issues of devices.

What you will be working on:

• Resolve yield, quality and reliability issues in the qualification of new devices
• Perform pre-tapeout risk assessment and communication with Business line/ Fab on the necessary actions to eliminate/ minimize risk
• Conduct product yield analysis to identify root causes of wafer sort and final test failures
• Work with Customers and Account Managers to maximize die output
• Establish product low yield criteria and dispositioning
• Provide product engineering support to failure analysis lab for electrical fault isolation
• Provide product engineering support to reliability lab to understand and resolve reliability failures
• Compliance to safety, discipline and housekeeping rules
• Support cost reduction through yield improvement and resolving excursion
• Participate in continuous yield and productivity improvement projects

More About You:

• Bachelor's Degree in Engineering (Electrical/Electronic) or equivalent
• 2 years of relevant product engineering experiences in front-end wafer fab environment or
• In depth knowledge of semiconductor device physics, electrical & electronics engineering fundamentals & wafer fabrication processes
• Strong analytical and problem solving skills
• Good communication and interpersonal skills

SSMC is committed to equal employment opportunities and abides by the Tripartite Guidelines on Fair Employment Practices (TGFEP). All qualified applicants will receive non-discriminatory consideration for employment on the basis of merit and regardless of age, race, gender, religion, marital status and family responsibilities, or disability, or any other attributes as protected by the relevant laws.

Job Description

· Project planning and management.

· Ensure timely completion of projects and execute project tasks within the agreed timescales and budget.

· Responsible for site supervision, safety, resource planning, coordination works and testing & commissioning.

· Plan, coordinate and monitor orders and deliveries.

· Work with sales team to ensure design plan and output meet customers’ requirements.

· Ability to handle combination of projects concurrently at times with respective project technical leads on-site.

· Liaise with customer, vendors, M&E consultants, and project team to ensure quality control, customer satisfaction and projects are completed on time.

· Initiate, implement, and document new processes/ procedures to improve quality, cost, and productivity of the project.

· Liaise with M&E consultants and vendor.

· Adhere to ISO procedures and standards.

· Handle ad hoc assignments or tasks as required.

Requirement

• Bachelor’s degree in project management, business management, or related area of study.
• 5-7 years of experience as a Project Manager or similar position responsible for defining and managing project scope, timelines, profitability, and effective delivery of products or services.
• Experience in managing delivery of customer-facing and internally facing products or services.
• PMI or PMP certification or similar from an accredited organization.
• Intermediate to advanced proficiency with industry-standard word processing, spreadsheet, and presentation software programs.

- Propose alternative design to substitute tender design that is practical, liable, cost-saving and conforms to relevant building code of practice.

- Liaise with client, architect, consultant, and main contractor for any site issues to ensure timely project execution. To represent the Company at site meetings and other meetings as required.

- Responsible for site coordination workers and to make accurate, decisive, and prompt decisions relating to work matters. Feedback to management on site problems for corrective actions to be taken.

- To ensure details in subcontracts, purchase orders are accurate and meet with the project specifications in covering the full scope of work intended and required by the main contract.

- Efficient project management which includes project scheduling, lead, and co-ordinate the whole project team which include supervisors, foreman, workers and subcontractors.

- Source for more competitive costs in equipment and subcontractor costs to minimize project cost and capital utilization.

- Responsible for preparation, checking and submission of shop drawings before commencement of installation works and as-built drawings upon completion. The drawings shall provide for the openings through building structures for the passage of M & E services and shall ensure conformance to regulation and clients’ requirements.

- Submission of monthly progress claim to clients and monitoring of variation works, avoid wide differential in claim and payment amounts. To finalize project accounts and variation claims early for client’s verification and payment.

- To monitor the progress of work on site and recommend, if appropriate, the interim payment certification to supplier/subcontractors proposed by the designated Project Engineer.

- To access, recommend and recruit suitable subcontractors and work force to provide quality engineering services to our clients.

- To be readily involved in tender estimation, variation quotation and costing preparation and assist the project manager in the preparation of budgetary statement.

- Responsible for all correspondences with the clients, authorities, main-contractors, subcontractors, vendors, architects, consultants, etc.

- To be actively involved with quality management system of the company.

- Perform any other duties as assigned by higher management or superior.

Job Requirements:

- Degree or Diploma holder in Mechanical Engineering or equivalent.

- Have more than 3 years or dible experiences in ACMV system.

- Proficient in Microsoft Office, AutoCAD and BIM.

- Independent, diligent, highly motivated with excellent team spirit and cope in a fast-paced environment.

- Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.

- Excellent written and oral communication skills in both English and Mandarin.

We regret that only the shortlisted candidates will be notified