Job description:

• Provide prompt, friendly and courteous front-line and admin services to patients such as to answer phone calls, arrange for appointments, transfer calls, collect payment, attend to patient’s general enquiries etc.
• You will also have to chaperon patients and doctors, assist the doctor in the consultation room, assist to take height and weight etc.
• You also have to engage in some administrative handlings on a departmental level

All qualified applicants, please send in your resume to:

[email protected]

Jacqueline Fong Hsin Ting (R21103226)

Recruit Express Pte Ltd

Company Reg. No. 199601303W

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

We serve alcohol and pork in our establishment.

Working Location: Raffles Place / Tanjong Pagar

Working location will be assigned according to requirements.

Part Time Employment: 3-4 weekdays (lunch shift preferred) (Mon-Fri)

Closed on PH and Sundays

Commitment period: at least 3 months.

Immediate start, and can commit at least until the end of May will be preferred.

Shifts: 10:30 am - 3:30 pm / 12 pm - 4 pm / dinner shift can be discussed

Salary: $12 - $14 /h depending on schedule and experience

Barista or Service Experience preferred, training will be provided.

Part Time Duties:

- cashiering

- order taking from the table

- recommendation of menu

- clearing tables

- washing of cups

- setting up of tables

- regular cleaning as assigned

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Job Responsibilities include, but not limited to

1. Checking of membership (for Member only) and Handicap Card of Members, Guests and Visitors.

2. To issue Debit Note and Green Fee Tab to Guests and only Green Fee Tab to Visitors.

3. Collection of Green Fees and Buggy Fees.

4. To take Time Sheet Booking through phone and remind Members to fax or call personally to give the date and time of play, details of their membership and handicap, and that of their guest(s)

5. To allocate caddies to golfers (if requested), on a first-come-first served basis.

6. To attend to telephone inquiries.

7. To update and maintain scoring of handicap system and to assist in other clerical duties.

8. Notwithstanding the above, is expected to undertake other administrative duties as and when assigned by Superior.

Staff transport is provided at Khatib and Seng Kang.

Job Description:

• Delivers excellent customer service to all customers and maintains a calm presence in a fast-paced challenging environment
• Provides quality beverages and food products while following health, safety and sanitation guidelines
• Follows operational policies and procedures, including those for cash handling, and maintains cleanliness of the store
• Ability to work in a fast paced and high pressure environment

Requirements:

• Experience in F&B industry will be an advantage. Candidates with no experience but are passionate in F&B are welcome as training will be provided
• Possess an Outgoing and Bubbly personality
• To be able to create a warm and friendly atmosphere with a high level of energy and spirit
• With a great service mindset and able to take feedback positively
• Must be able to communicate and read well in English
• Must be able to work a flexible schedule including shifts, weekends and public holidays
• Able to start work immediately will be an advantage

ATTRACTIVE BENEFITS!

5 DAY WORK WEEK!

Pls send your resume to [email protected] to apply

Provide guidance and day-to-day training to staff within assigned areaCarry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

Manage and coordinate activities with people, products and equipment to maximize sales and profit

ResponsibilitiesRestaurant Operations Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

Check readiness of restaurant for service day and brief service crew on staffing roster for service day

Manage customer flow and seating arrangementOversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

Ensure documentation of all cash shortage and surplus in record book and to tally payment collectionRestaurant Management & Planning Act as point of escalation for service crew regarding service issues

Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner Quality Assurance & ControlEnforce restaurant quality, service, cleanliness and value standards

Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurantImplement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People ManagementConduct induction for new hires to provide them with the necessary skills and information to carry out roles and functionsProvide training to encourage role rotation amongst service staff

Train and monitor staff in the company SOPs (standard operating procedures)Ensure workplace safety practices

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

Job Description

• Handle buffet delivery, set-up and collection.
• Handle tingkat delivery.
• Collect payment for orders on cash-on delivery terms.
• Maintain cleanliness and hygiene of the assigned catering vehicle.
• Manage inventory level and condition of the allocated catering equipment.
• Any other tasks as and when assigned by Management.

Requirements

• Secondary school education.
• Possess class 3 or 4 driving license with clean records.
• Service-oriented with a pleasant disposition.
• Required to work on weekend and public holiday.
• Job requires lifting of equipment.

Job Summary:

In this role as a Customer Service Officer, you will be the first point of contact for parents, students, and visitors, providing exceptional service and support, as well as handling a variety of administrative responsibilities

Key Responsibilities:

Customer Service & Relationship Management:

· Develop strong product knowledge to make appropriate recommendations to our customers.

· Build and maintain strong relationships with students, parents, and other stakeholders.

· Deliver a professional and high-quality service experience in customer-facing roles.

· Identify customer needs and ensure they are addressed to maintain a consistently high level of service and satisfaction.

· Take ownership of customer issues, ensuring effective and efficient resolution.

· Play a key role in the customer support team, contributing to continuous process improvements that enhance customer satisfaction.

Administrative & Operational Support:

· Enrol new students and maintain an up-to-date student database.

· Maintain the orderliness of the centre to ensure a safe and conducive learning environment.

· Liaise with vendors to order supplies and coordinate necessary services.

· Perform any other reasonable tasks or duties to support the smooth operation of the Centre.

Skills & Qualifications:

· Good knowledge of Microsoft Office Words, Excel, and PowerPoint.

· Good interpersonal and multi-task skills.

· Willing to learn and long-term work /develop in the organization.

· Minimum 1-year customer service/administrative experience is preferred.

· Willingness to work flexible hours, including evenings and weekends.

· The primary working language is English. Candidates should have basic proficiency in Mandarin (Fluency in both English and Mandarin is a strong advantage).

· Fresh graduates are welcome to apply, and exceptional candidates will be provided with an Employment Pass (EP) to support their career journey with us.

What You'll Get:

· An attractive remuneration package and performance bonus.

· Career pathway and growth opportunities.

Comprehensive in-house training will be provided, helping candidates quickly develop into industry professionals.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Highlights:

• Attractive Salary Package with AWS and Performance Bonus
• 5 days work week with staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
• Career Progression
• Training Opportunity

Job Description :

• To assist guests with check-ins & check-outs.
• To process payments & documentations.
• To provide necessary assistance to ensure guests' satisfaction.
• To answer all calls & to assist accordingly.
• ·To fulfill any other duties as assigned to him/her.

Requirements:

• Singaporeans & PRs only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Able to communicate with Chinese-speaking guests
• Willing to do regular night shifts and will be entitled to night shift allowance.
• Minimum GCE ‘O’ Level or equivalent.
• Knowledge in Opera PMS is preferred
• Good communication skills (written and oral)
• Proficient with Microsoft Office applications
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays)

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 15 Feb 2025.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

• Past working experience in customer-facing roles;
• Able to handle emotionally challenging situations, demonstrating empathy and sensitivity toward grieving families;
• Able to communicate effectively in both spoken and written English; proficiency in a mother tongue (e.g., Mandarin, Tamil) is preferred;
• Willing to work in an after-death service environment;
• Culturally and religiously aware and sensitive;
• Customer-oriented mindset and a team player;
• Able to work on weekends and public holidays; and
• Treat members of public/deceased with professionalism and respect/dignity.
• Provide directional guidance to visitors;
• Assist with the use of self-help kiosks; and
• Address queries related to cremation and ash collection

The Admin Executive will be based in one of the Active Aging Centres (AAC). They will perform administration duties, compilation, and submission of reports, as well as financial oversight for 2-4 AACs. In addition, they are expected to support daily operations in the AACs, as well as participating in and supporting special events and activities as required.

JOIN US and be part of a team that contributes to building a community of seniors that improves mutual social cohesion, empowers the seniors, and maintains their health and mental wellness.

The Admin Executive expected to be familiar to and align with the objectives, vision and mission of REACH Community Services and REACH Senior Service when performing their tasks and duties. She is also expected to support the digitalization transformation of REACH Senior Service to automate operations and administrative tasks to improve efficiency and productivity.

Key Responsibilities:

• Prepare and submit monthly, quarterly, and annual KPI reports for internal and external stakeholders.
• Ensure accurate data collection and record-keeping practices across all Active Ageing Centres (AACs).
• Oversee annual recruitment and renewals of AAC memberships, including fee collection and maintaining a membership database.
• Coordinate transport arrangements, volunteer matching, and claims processing for the MET scheme.
• Prepare and submit quarterly claims and reports.
• Track and maintain training records for staff and volunteers.
• Manage contracts and vendors for routine services, including pest control, air conditioning, cleaning, and supply restocking.
• Process RFQs, Payment Vouchers, and petty cash for AAC operations.
• Maintain financial records and support budget planning.
• Manage account creation, updates, and training for IT systems used by AAC staff.
• Maintain records for audits.
• Support and evaluate engagement programmes for senior members, ensuring budget compliance.
• Conduct health screenings and maintain health records for seniors.
• Oversee the AAS system, provide emergency coverage during activations, and ensure client safety and well-being.
• Undertake additional responsibilities as assigned by management.

Requirements

• Possess at least a Diploma or General Degree
• Having a diploma or higher qualification in Business Administration, Data Analysis or Actuary Science is greatly preferred but not necessary
• At least 2 years of relevant experience
• Conversant in English and a 2nd language
• Good communication and interpersonal skills
• Outgoing, energetic, self-motivated
• Has a strong passion in outreach and community work with seniors

We are seeking a skilled ServiceNow Consultant with a strong background in IT Operations Management (ITOM), Configuration Management Database (CMDB), and Common Service Data Model (CSDM) to join our team. The ideal candidate will have hands-on experience in implementing and managing ServiceNow solutions that drive efficiency and enhance IT service delivery. The candidate should also have past experience in IT Service Management (ITSM) and Strategic Portfolio Management (SPM) modules.

Key Responsibilities:

Lead the implementation and optimization of ServiceNow ITOM solutions, ensuring alignment with business objectives.

Design, configure, and maintain the CMDB, ensuring data accuracy and integrity.

Implement and promote the CSDM framework to standardize and enhance service management practices.

Collaborate with cross-functional teams to gather requirements, develop functional specifications, and deliver effective ServiceNow solutions.

Provide training and support to end-users and stakeholders on ITOM, CMDB, and CSDM functionalities.

Conduct regular audits and assessments of the CMDB to ensure compliance with industry standards and best practices.

Identify opportunities for process improvement and automation within ServiceNow.

Stay updated on ServiceNow releases and new features, recommending enhancements that benefit the organization.

Qualifications:

Bachelor’s degree in Information Technology, Computer Science, or a related field.

Proven experience implementing ServiceNow solutions, particularly in ITOM, CMDB, and CSDM.

Strong understanding of ITIL processes and frameworks.

ServiceNow certifications (e.g., Certified Implementation Specialist, ITOM) are highly desirable.

Excellent analytical and problem-solving skills.

Strong communication and interpersonal skills to effectively collaborate with technical and non-technical stakeholders.

Ability to manage multiple projects simultaneously and meet deadlines.

Preferred Skills:

Experience with ServiceNow Discovery, Service Mapping, and Event Management modules.

Knowledge of integration strategies with other ITSM tools and systems.

Familiarity with scripting languages (e.g., JavaScript) and ServiceNow development best practices.

Join Our Team as an Administrative Assistant
We are seeking a highly organized and proactive Administrative Assistant to support our team and ensure smooth day-to-day operations. If you excel at multitasking, communication, and maintaining a well-organized office environment, this role is perfect for you!

Key Responsibilities:

• Administrative Support: Assist in planning and coordinating schedules for drivers, the sales team, and customers.
• Communication Management: Answer and manage incoming calls, emails, and other communications, acting as a liaison between management and staff to relay information, requests, and directives.
• File Management: Maintain organized office files, both electronic and hard copies, and develop a filing system for easy retrieval of documents.
• Confidentiality: Handle sensitive information with discretion and ensure confidentiality.
• Office Organization: Oversee office supplies, ensuring the office is well-stocked and organized, and handle office equipment maintenance by coordinating with vendors for repairs and services.
• Task Assistance: Support other administrative tasks such as managing timesheets, tracking jobsites, and monitoring project timelines and deliverables.
• Operational Efficiency: Track project timelines, follow up on pending tasks, and provide timely updates.

Requirements:

• Educational Background: High school diploma or equivalent; Associate’s or Bachelor’s degree is preferred.
• Experience: Proven experience as an administrative assistant or office admin assistant.
• Technical Skills: Proficiency in MS Office, particularly Excel, Word, and PowerPoint.
• Time Management: Strong time management skills with the ability to prioritize tasks effectively.
• Attention to Detail: Exceptional problem-solving skills and attention to detail.
• Organizational Skills: Ability to multitask and maintain strong organizational practices.
• Communication Skills: Excellent written and verbal communication abilities (Mandarin proficiency is a plus).

Work Schedule:

• Working Days: 5.5 days per week.
• Working Hours: Monday–Friday, 9:00 AM–6:00 PM; Saturday, 9:00 AM–1:00 PM.

If you’re ready to contribute to a dynamic team and help ensure seamless operations, we’d love to hear from you!

Apply Now and Join Our Team!

Job Description:

• Work with external parties and customers to oversee the assigned projects.
• Establish project objectives policies, procedures and performance standards to be in line with the company policy, contract specifications, and applicable laws & regulations.
• Coordinate with engineering staff to ensure compliance of work procedures, project scopes, scheduling and work sequence, safety plans, etc.
• Initiate and maintain liaison with concerned parties to facilitate proper project activities.
• Monitor and manage project site activities to ensure the completion of projects as per schedule and the work activities are within the projected budget.
• Develop project schedules in compliance with customer requirements, deadlines, and/or milestones; develop mechanisms to track schedule progress in the field; and update the schedule regularly.
• Able to manage an ELV project independently.
• Provide close monitoring and support (including hands-on if necessary) of the assigned projects/site staff to ensure smooth and effective operation.
• Ensure all the projects are completed within the timeline.
• Monitor, review and manage operation costs and responsible for financial performance of all the projects.
• Responsible for project management including attending all the meetings, coordination and site supervision works.
• Liaise with consultants, architects and contractors and handle all technical matters.

Job Requirements:

• Diploma / Degree in Electrical and Electronic Engineering.
• Minimum 5 years of relevant experience in similar industry, especially the Building Management System and Extra Low Voltage System.
• A self-starter, able to work independently and with high level of ownership and responsibility.
• Resilience, entrepreneurship spirits, self-direction, and strong adaptability.
• Innovative thinking, thinking outside-the-box, resourceful and a good problem solver.
• Excellent leadership, communication, and interpersonal skills.
• Able to manage ELV and BMS projects independently.
• Must have relevant experience in one of the following ELV fields, Security, Access Control System

Job Description:

• Attend to patient enquiries over the counter to provide information on clinic services
• Update patient registration information and process medical records in accordance with standard operating procedures and clinic guidelines
• Provide quality customer service to patients
• Assisting in all day-to-day administrative duties.
• Ensure proper maintenance of clinic facility for cleanliness and positive image
• Perform other ad-hoc departmental tasks/activities as assigned by the management.

Job Requirements:

• Min N/O level and above
• No working experience is required as on-the-job training is provided

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Support the smooth running of day-to-day operational activities related to student services, including attendance management, payments, and stakeholder interactions.

Job Requirements:

• GCE O-Level, Diploma, or Bachelor’s degree in Business Administration, or a related field.
• 2 years of progressive experience in student services or administrative management within a private education institution is highly preferred.
• Ability to effectively plan and coordinate the execution of student services tasks.
• Ability to handle confidential information with discretion and professionalism.
• Ability to be operationally hands-on, possess a proactive mindset, and remain committed to delivering impactful results within stipulated timelines.
• Ability to demonstrate strong organisational and problem-solving skills

What you'll be doing

• Respond to customer inquiries and concerns in a timely manner.
• Resolve customer issues efficiently and effectively, providing solutions and alternatives as needed.
• Provide accurate and helpful information to customers, addressing their needs and expectations.
• Collaborate with internal teams to resolve customer issues and improve overall customer experience.
• Deliver exceptional customer service, ensuring customer satisfaction and loyalty.
• Represent the company in person, visiting hospitals to show concern and support for injured customers
• Attend funeral services or wakes for fatal cases, as necessary, to demonstrate empathy and respect.

What we're looking for

• Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds
• Strong problem-solving and ability to think critically
• Possess positive attitude, initiative, a team-oriented mindset.
• Ability to handle multiple customer interactions simultaneously while maintaining a high level of service
• Ability to work in a fast-paced environment and adapt to changing situations
• Proficiency in Microsoft Office and basic computer skills

CONTRACT JOBS!

CUSTOMER SERVICE AMBASSADORS (CSA)

SINGAPOREANS/ PRs ONLY

COMMITMENT PERIOD

MAY 2025 ONWARDS

LOCATION

MANDAI

JOB DESCRIPTION

• Provide customer service and assist the public
• Provide directional guidance to visitors;
• Assist with the use of self-help kiosks; and
• Address queries related to cremation and ash collection.

JOB REQUIREMENTS

• Past working experience in customer-facing roles;
• Able to communicate effectively in both spoken and written English; proficiency in a mother tongue is preferred;
• Culturally and religiously aware and sensitive;
• Customer-oriented mindset and a team player;
• Able to work on weekends and public holidays; and
• Treat members of public with professionalism and respect/dignity.

WORKING HOURS

• Shift 1: 0800-1700
• Shift 2: 1230-2130

Interested applicants, please email detailed to-

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

Email resume to - [email protected]

Call for more details please call at 6333 0052

Mondays to Fridays

9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R11022931

This is an opportunity to join our client from public sector. Their Software Development Team is looking for an Integration Engineer to contribute to the AWS Cloud migration project covering the designing, implementing, and maintaining seamless integrations between various software applications, components and systems. The potential candidate`s expertise in application integration using OSB and AWS Cloud services will play a key role in ensuring the success of our migration efforts.

RESPONSIBILITIES

• Design, develop, and implement integration solutions for applications migrating to the AWS Cloud platform.
• Prepare detailed migration plans, timelines, and risk mitigation strategies.
• Collaborate with cross-functional teams to understand business requirements and implement effective integration strategies.
• Work closely with the migration team to execute the migration of applications to the AWS Cloud.
• Create and implement APIs to facilitate communication between applications and services.
• Ensure API designs adhere to best practices for scalability, security, and performance.
• Collaborate with team members to troubleshoot complex problems related to integration processes.
• Conduct thorough testing of integration solutions to ensure functionality, performance, and data accuracy.
• Collaborate with QA teams to develop and execute test plans for integrated systems.
• Provide documentation for troubleshooting and support purposes.
• Create and implement APIs to facilitate communication between applications and services.
• Ensure API designs adhere to best practices for scalability, security, and performance.

REQUIREMENTS

• Degree in Computer Science, Computer Engineering or equivalent.
• In-depth knowledge and hands-on experience with Enterprise service bus such as OSB (Oracle Service Bus), including configuration, deployment, and management.
• Strong experience in OSB service routing, mediation, message transformation, and integration patterns.
• Ability to manage integrations & authentication between OSB and various systems, ensuring secure connection.
• Experience in JMS (Java Message Service) configuration and administration, including message queuing and reliable message delivery.
• Experience with Oracle WebLogic Server administration, including installation, configuration, and troubleshooting.
• Ability to handle performance tuning, monitoring, and scaling of OSB and associated components in AWS, ensuring optimal performance and reliability.
• Strong understanding of RESTful APIs, SOAP, and other communication protocols.

Good to Have

• Proficient in API Gateway (e.g., Broadcom Layer7, AWS API GW), including configuration, deployment, and administration of APIs and policies.
• Experience with API gateway features such as routing, transformation, rate limiting, and content-based routing.
• Knowledge of API gateway security mechanisms, including authentication & certificate management.
• Knowledge of migration strategies and best practices for transitioning from on-premises API Gateway to AWS, potentially using AWS API Gateway.
• Ability to adapt API gateway configurations and features to fit AWS API Gateway capabilities and requirements, ensuring seamless transition and optimization.

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer
• Working Location: Changi Airfreight Center
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) / Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Up to $2600 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist in providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow ups.
• Report generation.
• Other ad-hoc duties that may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #68502 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641