Job Description:

• Work with stakeholders in planning the scope of work according to the project specifications:

- Prepare relevant documents (e.g., method statements, standards, etc)

- Manpower capacity, competency and deployment

- Work productivity through effective management (e.g., daily production outputs, machine utilisation rate, time management, etc)

- Assist to implement safe work control measures (e.g., mass tool-box meeting, conduct project general inspections, conduct risk assessment, follow safe work procedures, safety orientation & briefing, etc.)

- Ensure compliance of SAC at sites

- Ensures that inspection activities are carried out according to standard methods

- Manage and co-ordinate sub-contracting of soil/rock laboratory tests

- Coach and guide staff on the job training

• Provide technical feedback and costing information to superiors and sales team for tendering and quotation process, which include:

- Collate information of the capacity and capability to undertake the project according to technical specifications and requirements (e.g., site visit, study specifications, drawings and other requirements, etc)

- Assist to gather additional costing items where require for the tender or quotation

• Lead the project activities within the allocated budget and timeframe:

- Project task breakdown and schedules

- Resources and deployment

- Monitoring and tracking progress including sub-contracting soil/rock laboratory tests

- Plan, co-ordinate Soil Investigation and Geotech testing operations

- Liaise with clients to schedule daily site testing activities

- Analyse soil investigation in-situ test and geotechnical laboratory test results

- Performing geotechnical engineering assessment and tests for slopes, soil, foundation

- Prepare and submit project related documents

- Site visits and meetings

- Resolutions of complaint, issues and feedback.

- Update project progress/final claims for approval and invoicing

• Complete the project:

- Work with consultants/clients in preparing the SI reports

- Prepare and submit the final SI reports on time

- Reinstatement work areas & project sign-off

Job Requirements:

• Formal education in Civil Engineering / Ground investigation and instruments installation
• Good knowledge of drilling operation
• Good understanding of fundamental geotechnical engineering concepts and terms
• Familiar with 5S and safety knowledge
• Knowledge in quotation and tender works
• Proficient in CAD, Office Applications / Borelog software
• BCSS Certificate & Site Investigation for Engineers
• Optional RES, Geotechnical Instrumentation for engineers

PROJECT ENGINEER CUM DRAFTER

1. Responsible for co-ordination of all technical activities on assigned project and assist in ensuring successful completion and execution of the assigned projects.

2. Participate in client or contractor site meetings and inspections to ensure site installation is carried in accordance to the technical specification of the project.

3. Ensure effective communication and coordination between all disciplines and project participants in the projects, to resolve all site issue hindering the work progress.

4. Assist in planning, scheduling and coordination of works and ensure proper deliverables and full compliance to the authority standards.

5. Assist in all project management and coordination activities delegated by project manager; including day-to-day interaction with clients, preparation of project proposals and production coordination.

6. Assist in all project administration where required

7. Report to the Project Manager on any site issues hindering the work progress. For example, report any change of design or architectural plan, incurring addition work to our trade. Highlight those changes that might results omission or variation cost.

8. Report to the Project Manager monthly work progress carried out on site.

9. Any other duties as assigned by Management from time to time.

Drafter roles:

Design & Drafting:

1. Prepare and revise technical drawings and construction plans using AUTOCAD software.
2. Ensure all drafts adhere to local building codes, regulations, and project specifications.
3. Collaborate with engineers and other team members to integrate design changes and ensure clarity in construction documentation.
4. Ensure that all drafting and engineering solutions comply with safety, environmental, and building regulations.

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Roles & Responsibilities

M&E Engineer is responsible for :-

JOB DESCRIPTION:

· Monitor and report on the progress of work to project manager;

· Control the progress of shop drawings, technical submissions and equipment/material procurement/fabrication/delivery status for on-time completion.

· Coordinate with client’s representatives, consultants, and subcontractors on all technical matters, including submission of method statement, drawings, materials, samples and work progress;

· Control site progress & installation quality as per approved;

· Carry out inspection of M&E works prior to concreting or subsequent construction works;

· Assist in supervising and coordinating work closely with other departments;

· Assist for submission of evaluation of progress claim, variation work to M&E Manager

· Participate in all relevant project meetings;

· Responsible for carrying out M&E technical meetings and resolving technical issues with record;

· Responsible for M&E drawing coordination and production of CSD and individual service drawings quality;

· Responsible for conducting inspection to meet with construction schedule;

· Provide and maintain all site inspection records & T&C records up to date;

· Ensure quality of MEP workmanship and compliance with safety and environmental requirements;

· Provide and maintain all site inspection records & T&C records up to date;

· Allocate work and ensure jobs are correctly and properly achieved within standards and SOP.

REQUIREMENTS:

· Diploma / Degree in Mechanical or Electrical Engineering;

· Min of 2 years’ work experience related projects in Singapore building and construction industry;

· Strong Electrical/Mechanical knowledge with hands-on experiences;

· Sound knowledge in BIM, Revit, Autocad would be an advantage;

· Good communication skills with the ability to coordinate with site teams to execute work

As a Network Security Engineer, you will provide Level 1.5 centralize technical support (Network, Cyber and Server) for all NCS clients.

What will you do?

• Participate in maintenance standby duty to cover 24x7 support on rotational basis as pre-assigned by the team lead
• Ensure SLA Level is achieved every single fault case.
• Ensure escalation is carried out when a fault call is beyond the knowledge of L1.
• Attend to daily call assignment when not in standby during office hours.
• Perform weekend or after office hours duty though not on standby if required.
• Attend to preventive maintenance not limited to hardware inventory.
• Follow up case from opening till closure.
• Update incident tickets properly and promptly.
• Get certifications required to support key customers.
• New assignment by Ops manager or TSM when needed.

The ideal candidate should possess:

• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Preferably 2 or more years of IT working experience
• Basic Cisco and Alcatel switches/routers/wireless knowledge
• Basic network troubleshooting skills on layer 2 and layer 3
• Basic Network Security Knowledge
• Basic Server Administration Knowledge
• Certification in CCNA or any other network certifications will be value-add
• Possess initiative and disposition with a strong commitment and orientation towards results and high-quality standards
• Strong problem-solving skills and ability to think out of the box
• Team player with strong communication and interpersonal skills
• Self-motivator with a positive attitude and with high energy
• Customer focused
• Proficient in written and spoken English
• Able to travel as required

To supervise the construction of bored tunnel structures in compliance with the requirements of the BCA ACT & Regulation, and to the requirement of the contracts with the client. Lead a team of Resident Technical Officer in the supervision works. Minimum 3 years of supervision experience in civil engineering projects. Underground/tunnelling supervision experience will be an advantage. Registered Resident Engineer by IES/ACES.

To supervise the construction of bored tunnel structures in compliance with the requirements of the BCA ACT & Regulation, and to the requirement of the contracts with the client. Lead a team of Resident Technical Officer in the supervision works. Minimum 3 years of supervision experience in civil engineering projects. Underground/tunnelling supervision experience will be an advantage. Registered Resident Engineer by IES/ACES.

To supervise the construction of bored tunnel structures in compliance with the requirements of the BCA ACT & Regulation, and to the requirement of the contracts with the client. Lead a team of Resident Technical Officer in the supervision works. Minimum 3 years of supervision experience in civil engineering projects. Underground/tunnelling supervision experience will be an advantage. Registered Resident Engineer by IES/ACES.

To take and carry out site supervision in accordance to the Project specification and BCA ACT & Regulation, and to the requirement of the contracts with the client.

To supervise in accordance to the Contract Specification and relevant Authorities. To assist the Superintending Officer, SO Rep and/or SRE/RE in all aspects relating to the construction of the projects.

Work closely with RE / SRE on day-to-day site operations.

Must be literate in English and have a good knowledge to use computer, computer software and MS Office.

Registered with JAC as a Resident Technical Officer.

RTO Certificate accreditation by IES/ACES

To take and carry out site supervision in accordance to the Project specification and BCA ACT & Regulation, and to the requirement of the contracts with the client.

To supervise in accordance to the Contract Specification and relevant Authorities. To assist the Superintending Officer, SO Rep and/or SRE/RE in all aspects relating to the construction of the projects.

Work closely with RE / SRE on day-to-day site operations.

Must be literate in English and have a good knowledge to use computer, computer software and MS Office.

Registered with JAC as a Resident Technical Officer.

RTO Certificate accreditation by IES/ACES

To take and carry out site supervision in accordance to the Project specification and BCA ACT & Regulation, and to the requirement of the contracts with the client.

To supervise in accordance to the Contract Specification and relevant Authorities. To assist the Superintending Officer, SO Rep and/or SRE/RE in all aspects relating to the construction of the projects.

Work closely with RE / SRE on day-to-day site operations.

Must be literate in English and have a good knowledge to use computer, computer software and MS Office.

Registered with JAC as a Resident Technical Officer.

RTO Certificate accreditation by IES/ACES.

Key Responsibilities

Backend Development:

• Design and implement backend services and APIs using Golang.
• Optimize server-side code for performance and scalability.
• Ensure robust security practices in backend systems.

Frontend Development:

• Build responsive and user-friendly web interfaces using modern JavaScript frameworks like SvelteKit, ReactJS, Vue.js, or Angular.
• Collaborate with UX/UI designers to implement visually appealing and intuitive features.

Fullstack Integration:

• Seamlessly integrate frontend and backend components, ensuring end-to-end functionality.
• Debug, troubleshoot, and resolve integration issues.
• Participate in architectural decisions, providing input on system design and technology choices.
• Conduct code reviews, mentor junior developers, and maintain high coding standards.
• Stay updated with the latest trends in Golang, JavaScript, and relevant technologies.
• Work collaboratively with product managers, designers, and DevOps teams to ensure successful project delivery.

Job Requirements

Experience:

• 5+ years of experience in fullstack development.
• Proven track record of developing and deploying production-level applications using Golang and JavaScript.

Backend Expertise:

• Proficiency in Golang and building RESTful APIs or gRPC services.
• Experience with databases (SQL and NoSQL) such as PostgreSQL, MySQL, or MongoDB.

Frontend Expertise:

• Strong skills in JavaScript and experience with frameworks like React, Vue.js, or Angular.
• Solid understanding of HTML, CSS, and responsive design principles.

General Skills:

• Familiarity with CI/CD pipelines and cloud platforms like AWS, GCP, or Azure.
• Experience with Git for version control.
• Strong problem-solving skills and attention to detail.
• Experience with microservices architecture or event-driven systems.
• Knowledge of Docker, Kubernetes, or other containerization/orchestration tools.
• Familiarity with GraphQL or WebSocket implementations.
• Contributions to open-source projects or a strong GitHub portfolio.

Responsibilities:

• Responsible for the design, development and commissioning support of Pharmaceuticals DCS / PLC systems. Design system architecture, design specification, control strategies, and library development.
• Responsible for the development and implementation of Automation solutions in line with S88 standards for the plant.
• Supporting manufacturing operations for day-to-day support for DeltaV system.
• Support on NC and CAPA and identification of root causes.
• Provide support in the design, testing, commissioning and validation of the relevant Automation systems including interfaces with other subsystems.
• Continuous improvement of the system and support for Operations as required.
• Field commissioning of automation equipment’s.
• System administration and maintenance support.
• Computer system Validation and documentation support for automation systems.
• Interacting with Operations Team, Process Team, Equipment Vendors and Technology providers.

Requirements:

• Bachelor’s degree in engineering, Information Technology, Industrial Automation or other related studies.
• 9 to 13 years’ experience in a similar role, ideally in the pharmaceutical industry with good track record of automation hardware and networking technologies. Adept with networking knowhow, best practices and be able to troubleshoot all industrial networking protocols which includes but not limited to Ethernet/IP, Profibus, ProfiNet, Fieldbus, DeviceNet, etc.
• Strong knowledge and hands on experience with Network Infrastructure, Windows Active Directory and Domain Controller, Cybersecurity Architecture, Cluster Administration tools, Backup and Restoration tools.
• Experience in the designing and commissioning of Pharmaceuticals DCS / PLC systems automation projects for GMP manufacturing site. exposure to Siemens PCS7 or S7 is preferred. Knowledge on Emerson DeltaV DCS Batch experience or Rockwell Pharma experience is advantageous.
• Through understanding of Batch S88 standards (CM, EM, Phases, Recipes, Units etc) and Siemens PCS7 or S7 with Batch exposure is required.
• Strong understanding of CSV documentation for Pharma projects
• Thorough understanding of Physical and Procedural Layer design, development and qualification.
• Strong understanding of Global Engineering Standard for Pharmaceutical or Biopharmaceutical processes.
• Familiarity with SDLC and quality management processes in the pharmaceutical industry
• Ability to work well in a team environment.
• Able to manage multiple party coordination for automation information.
• Good communication and able to work remotely or onsite as required by client.

Restaurant Service Manager | Western Cuisine | Up to $3.5k | 6 Days | Tanjong Pagar / Tanglin

• 6 days
• Tue to Sun, 1130am - 1030pm (2 hr break)
• Tanjong Pagar / Tanglin
• S$ 3,000 - 3,500

Responsibilities:

• Overseeing restaurant operations and ensuring a smooth flow
• Team management
• Customer service, serve and clear tables
• Maintain hygiene and cleanliness.

Requirements:

• Min. 2 years relevant experience

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description:

• Provide support to assigned customers / Overseas Agents in handling sales quotations, RFI, RFQs and inquiries for air, arrange air export booking with the airlines / co-loader Agents.
• Follow up on clients and help to do air export billing, invoice verification and handle rate disputes
• Coordinate with customers, sales personnel, Overseas Agents and well liaise with operations teams for shipment arrangement
• Perform other job duties as per requested

Requirements

• Min GCE N/O Level
• Able to commit to 5.5 days of work

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

Job Description:

• Preventive Maintenance: Performing scheduled inspections, routine servicing, and preventive maintenance on compressors to ensure optimal operation.
• Troubleshooting and Repair: Diagnosing issues with compressor units and performing repairs or replacing faulty components such as valves, filters, pistons, and electrical systems.
• Installation: Installing new compressors, ensuring proper alignment, wiring, and testing after setup.
• Technical Support: Providing support to clients and resolving issues related to compressor performance and operation.
• Documentation: Maintaining records of service activities, including maintenance logs, repair reports, and parts inventory.
• Safety Compliance: Following safety protocols and ensuring all work complies with safety standards and regulations.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

Responsibilities

We are looking for a team member who is responsible for Services and Catering Buffet in a Vegetarian restaurant. Their duties include daily restaurant duties like taking orders, serving dishes preparing beverages, front desk services, and co-ordination for Catering Buffet preparation of the setup before passing to the delivery team. (Related cor-ordinate internally and externally.)

Requirements

• Hardworking and be responsible
• Able to work independently and able to multi-task in a fast-paced environment
• A people person and can work as a team.
• On-the-job training provided

Benefits

Overtime (if necessary), Annual Leave and Public Holidays in Lieu, staff meals provided with medical benefits

Working Day / Location

Working Days - 5 days per week (including) weekends

Location : Jalan Besar

Email us at [email protected] about your past working experience.

Salary: up to $2500

Duration: 6 months

Location: Changi North (company bus pickups from north & east of SG)

Working Hours: 5 days Mon - Fri Office Hours

Responsibilities include:

As a Client Service Specialist, you’ll be responsible for the review of material flow parameters and recommend appropriate levels to support business and customer requirements. He/She will lead new customer integration by coordinating internally with cross functional teams and externally with business partners. Assisting the Client Service Manager, he/ she shall manage the day-to-day inventory coordination in high volume, fast-paced healthcare distribution environment while ensuring compliance with established procedure

Requirements:

• Minimum A levels/diploma

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Location: Central

Working days/hours:

9AM – 1PM or 10.30AM – 2.30PM

5 days work week (may include weekends & PH)

Training about 10-12 full days (training batch 27/12/24)

Job Description:

• Handle calls and/ or emails promptly by providing accurate and timely information, alternatives and solutions to customers on products and services

• Respond to customers’ queries and concerns with the aim of achieving first call resolution.

• Follow up promptly with customers to resolve issues

• Provide customers’ feedback to respective business partners to improve customer experience

• Introduce and educate customers on the self-service/automated channels.

• Perform after- call administration work

• Use customer service and sales skills to optimise customer satisfaction of each customer contact

• Maximise opportunities to deepen customer relationship via upsell or cross-sell appropriate products and services

Requirements:

- Min GCE ‘O’/‘N’/‘A’ Levels/Diploma in any discipline

- Able to start work IMMEDIATELY !

- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: [email protected]

Jessica Fong Zhi Tong [R1879124]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Key Responsibility:

Reports

• Responsible in generating and ensuring the accuracy of all monthly/quarterly and/or annually reports that is required by both internal and external stakeholders

Donations in Kind

• Responsible for managing, planning and distributing of all incoming and outgoing donations to both internal and external parties
• Ensure proper documentations are kept up to date for any kind of donations received

Enquiries, Outreach, Office Management & Projects

• Handling of reception duties and attend to clients when needed
• Screen and manage incoming calls, emails and correspondence, handling or delegating when necessary in a timely manner
• Assist social workers with Community Outreach Programmes from time to time
• Effectively manage the usage of meeting rooms within the centre via the shared calendar.
• Liaise, build and maintain strong relationships with external stakeholders, various agencies and approved third party vendors
• Effectively maintain, track and record all electronic devices issued by the relevant agency are kept up to date and tagged to the respective staff
• Responsible for the annually stock taking of fixed assets at various centres
• Lead and work closely with social workers in the planning and execution of any Special Projects

General Affairs

• Point person for maintenance, mailing, shipping, office supplies, equipment, corporate branding
• Organize office operations and procedures
• Manage contract and price negotiations with external vendors, service providers
• Ensure office efficiency is maintained by carrying out planning and executive of equipment procurement, layouts and office systems
• Assisting in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate to their success
• Prepare and deliver promotional presentations
• Take dictation and minutes of meeting
• Compose and post online contract on the company’s website and social media accounts

Projects

• Performs other duties as assigned, Project management.

Required qualifications and experience:

• Minimum GCE O level or a Diploma in any discipline
• Minimum 2 years of relevant social service experience
• Ability to establish effective working relationship with staff, other agencies and the community
• Ability to multitask and prioritize daily workload
• Organized and detailed oriented
• Excellent knowledge of MS Office
• High level verbal and written communication skills
• Discretion and confidentiality
• Exemplary planning and time management skills
• Willing to learn and grow with the organisation
• Prior Experience in the Charity sector, knowledge in Information Technology/ Marketing and Communications is an advantage

Duration: 12 months

Location: PLQ

Working hours: Mon - Fri (9am - 6pm)

Job Purpose

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with the company.

Responsibilities

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
• Provide excellent customer service experience; and
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

• ‘A’ Levels and preferably possessed professional certification in Insurance (i.e. M9, M5 and CHI);
• 3 years’ experience in customer servicing role (Life Insurance) - Preferred & not a MUST have

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2498

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Description & Requirements

• Perform end user IT Support
• Perform troubleshooting for client platform related problems
• Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident,
• investigate & provide temporary &/or permanent resolution of incidents escalated
• Liaise with support vendors for maintenance, support or issues resolution
• Monitor the agreed service level, document & maintain the configuration of the systems Involve in client platform implementation/upgrade project
• Any ad-hoc duties assigned / required.

Duration: 1 year

Location: Dhoby Ghaut/ Westgate/ Woodlands

Working Hours: Monday - Sunday (Any 3 days) 9am to 6pm/ 1130am to 9pm

*Must be flexible to work on shift

Responsibilities:

Blood Donor Registration

• Verify donor identity and particulars Register donors in the Blood Bank Computer System
• Ensure donor eligibility and check for outstanding deferrals
• Verify and affix correct donor details on printed labels
• Issue queue tickets for registered donors

Quantitative Haemoglobin (Hb)

• Estimation and Weight Taking
• Verify donor registration and weigh the donor
• Perform Hb testing and record readings
• Provide explanation and advice if donor does not meet Hb criteria
• Perform maintenance of Hb measuring meters and weighing scales

Donor Care

• Handle donor enquiries
• Assist donors in booking appointments
• Print and prepare DHAQ forms
• Issue and track car park redemption tickets

Donor Linking

• Accurately enter phlebotomy and blood collection results
• Check system entries against the number of blood units collected
• Securely store all DHAQ forms at the end of the session

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Working hours: Monday-Friday 11am to 8pm/ Weekend and Public Holiday 10am-7pm

2 days off per week (1weekday ,1 weekend)

Job Description

• Handle all new and/or existing customers appointment booking.

• Attend to walk-in customers at the outlet.

• Assist all customers enquires via emails and callings, including cold calling.

• Assist outlet manager on individual's commission calculation including data entry work.

• Manage outlet POS System for all transaction.

• Handle of monetary receipts and payment.

• Any other ad-hoc duties as assigned.

Working Location

Paya Lebar - PLQ Mall

Jurong East - IMM

Ang Mo Kio - AMK Hub

Job Summary:

We are seeking a highly organized and detail-oriented individual to join our team as a Logistics Customer Service Controller/Admin. This role will be responsible for providing administrative support within the logistics department, ensuring smooth operations, and enhancing customer satisfaction. The ideal candidate will have excellent communication skills, strong problem-solving abilities, and a keen eye for detail in managing logistics processes and customer inquiries.

Key Responsibilities:

• Customer Service Support: Act as the primary point of contact for customers regarding order status, shipment inquiries, delivery schedules, and issue resolution.

• Order Management: Process and manage customer orders, ensuring accurate and timely fulfillment in coordination with the logistics team.

• Shipment Tracking: Monitor shipments and track deliveries to ensure timely arrival. Update customers on any delays, issues, or changes in schedules.

• Data Entry & Documentation: Maintain accurate records of orders, shipments, and customer communications in the system. Prepare and file shipping documents, invoices, and related reports.

• Issue Resolution: Address and resolve any customer complaints or concerns related to logistics, working with internal teams and external partners to find solutions.

• Coordination with Internal Teams: Collaborate closely with procurement, warehouse, and transport teams to ensure that customer orders are processed smoothly and on time.

• Inventory Control Support: Assist in inventory tracking and ensure the accuracy of stock levels as it relates to customer orders and logistics operations.

• Reporting: Generate regular reports on order status, customer issues, shipment performance, and any service-related KPIs.

• Process Improvement: Identify areas for improving efficiency and service quality within the logistics operations and suggest enhancements to the logistics processes.

Key Skills & Qualifications:

• High school diploma or equivalent; a degree in logistics, business administration, or related field is a plus.

• Previous experience in logistics, customer service, or administrative support, preferably within a logistics or supply chain environment.

• Strong communication and interpersonal skills, with the ability to effectively engage with both customers and internal teams.

• Excellent organizational skills, with a keen attention to detail and the ability to manage multiple tasks simultaneously.

• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and logistics management software.

• Problem-solving abilities and a proactive approach to resolving issues.

• Ability to work under pressure in a fast-paced environment and meet deadlines.

Working Conditions:

• Full-time position, Monday through Friday, Saturdays WFH.

• Office-based role with potential for occasional remote work.

• Occasional overtime may be required during peak periods or urgent customer needs.