Duties and Responsibilities

• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations
• General administrative support as required by members of Transport Dept. and management
• Liaise with customers or vendors related to procurement and administrative requirements
• Monitor vessel schedule vis PSA Portnet and Jurong port system.
• Declare permit via Trade web Live(permits)
• Manage customer orders and transportation requests within the TMS, ensuring accurate input and timely processing. Manage and address customer queries that are routed by TMS systems
• Retrieve and analyze data from TMS system and or other internal systems to address customer requests
• Coordinate with internal teams, carriers, and logistics partners to schedule pickups, deliveries, and transit times in accordance with customer requirements via the TMS.
• Monitor delivery status and information in real-time, providing updates to customers and stakeholders as needed via the TMS.
• Generate and analyze reports from the TMS to track key performance indicators (KPIs), such as on-time delivery, customer volume metrics and customer satisfaction scores.
• Serve as the primary user and administrator of the TMS for managing customer orders and deliveries
• Prepare documentation for lifting operation perform in Port facilities.
• Prepare documentation for cargoes clearance from Keppel distripark,Jurong port.
• Prepare and submit police escort application for Out of Gauge (OOG) Cargoes.
• Perform general administrative duties eg, Invoicing, Filing, mailing, faxing and photocopying

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• GCE ‘N’ or ‘O’ levels
• 1 year administrative experience. (Preferred in logistics industry)

SKILLS COMPETENCIES

• Good communication skills (both verbal and written) and excellent organizational abilities.
• Familiar with PSA Portnet, Jurong Port system and trade Web Live
• Meticulous and attentive to details and follow ups
• Capable to work independently and pressure
• A good team player who is self–motivated and independent with good attitude.
• Willing to take responsibility and accountability of their role.
• Capable of identifying and suggesting improvements
• Well-versed Microsoft Office skill: Power point Presentation, Excel & Word

Working Conditions

5.25 Working days per week

Bangkok Bank Singapore is a full licensed bank operating in Singapore since 1957. We provide a wide range of wholesale and consumer banking and financial services to meet the diverse needs of our clients. We have an immediate vacancy for a suitably qualified individual to join us as Customer Service Officer in the Customer Service Department. The department offers consumer banking products and services such as savings accounts, fixed deposits, current accounts and remittances services to both corporate and individual customers.

The successful candidate will perform a back-end support function in the department. The key duties include following up with customers on KYC periodic review documentation; updating customer information data in the systems; liaising with customers on incomplete customer due diligence documentation; attending to customers and/or other departments’ enquiry on account opening, account closure and account maintenance; handling Outward clearing / Inward & Outward Returned Cheque / E-voucher Response / Mark Cheque / Inward Clearing Report / CTS transaction backup; handling e-Giro transactions; preparation of various reports for submission to Head Office, Management and regulatory bodies. The successful candidate will also be involved in projects and system enhancement work.

The preferred candidate must satisfy the following requirements:

• A recognized Degree.

• Ability to learn fast and work independently.

• Team player and adaptable to changes.

• Cheerful disposition, service oriented with good interpersonal and communications skills.

• At least 1 year of banking experience, preferably in tellering/ payments.

ROLES AND RESPONSIBILITIES

1. Ensure RFQ is managed properly, work closely with Sales team, co-ordinate other IT teams to complete the RFQ.
2. Work with the Sales team and product team to propose necessary solutions as per RFQ requirements.
3. Handhold sales, solutions and project implementation team once project is awarded and manage escalations.
4. Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality
5. Analyze the requirements, scope the problem and develop business cases to address the problem
6. Document requirements, source and evaluate alternatives, and recommend solutions that best fit the project’s needs.
7. Work with our customers’ line units to ensure smooth deployment and adoption of solution
8. Develop project schedule and activities based on appropriate project implementation methodology
9. Identify potential project risks and their implications to the organization and recommend mitigating measures to manage the risks and to provide reasonable assurance to the organization
10. Establish the appropriate project organization structure and define the change management and communication plan to engage and set expectations of stakeholders
11. Engage and manage the Internal/ External Service Provider(s) (who supplies the people, processes, tools and methodologies) to deliver ICT solutions and services.
12. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes and procedures and system are designed to comply with policies and guidelines
13. Communicate and present to senior decision makers, stakeholders and management forums on project progress and issues with respect to business objectives
14. Perform other jobs related duties as and when requested by superior.

JOB REQUIREMENTS:

• Team player with strong organization and people management skills
• Hands-on experience in full project development life cycles
• Strong analytical, conceptualisation and problem-solving skills
• Strong interpersonal and communication skills; ability to influence stakeholders across an organization
• Good presentation skills and proficiency in MS computer applications (Excel, Word, PowerPoint) and SQL required
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges
• Results and customer oriented
• Excellent written, verbal communication, presentation and negotiation skills in English.
• Minimum Degree in Computer Science, Information Systems, Information/Info-comm Technology, Computer or Electronics Engineering or related discipline
• Minimum 5-8 years of Project Management experience
• Knowledge in logistics and supply chain management solutions and business processes will be an added advantage

Remuneration shall commensurate with relevant work experience.

We regret that only shortlisted candidates shall be notified.

We are expanding our Tipsy Family!

If you are passionate about F&B and looking for a job that is thrilling and fulfilling, you'll love it here at Tipsy Collective! We are looking for energetic, motivated individuals who enjoy working in an ever-changing environment.

A People-First Culture

Tipsy Collective is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. Tipsy Collective's brand and its foundation was built from the client lens a

We are seeking an enthusiastic and customer-oriented Hostess to join our vibrant Beach Club team @ Tipsy Unicorn. The Hostess will play a crucial role in providing a warm welcome to guests, managing reservations, and ensuring a smooth and enjoyable experience at our beachfront establishment. If you have a passion for hospitality, excellent communication skills, and a welcoming demeanor, we invite you to apply for this exciting opportunity.

Responsibilities:

• Deliver quality customer service to all guests.

• Take reservations and enquire purpose of visit.

• Greet each guest promptly and courteously with good smile and body language.

• Present menu and share promotions, specials and items to customers.

• Take food and beverage orders, repeat orders to guests and inform guest of estimated time to serve.

• Up-sell additional products when appropriate.

• Key orders in the Point-of-Sale (POS) system efficiently.

• Serve food and drink orders

• Check dishes and kitchenware for cleanliness and presentation and report any problems

• Process payment and check bills promptly.

• Handle problem with cashier payments.

• Setting up tables & maintaining the cleanliness of restaurant

• Assist manager by getting involved in planning and organizing of special events.

• Able to communicate with guest and providing excellent customer service

• Good interpersonal skills and passionate about helping customers

• Check food and beverage inventories and stocks in a consistent and accurate manner.

• Follow Food & Beverage Safety and Hygiene policies and procedures.

• Complete opening, operating, and closing procedures.

• Escalate guests complain to duty manager if unable to conduct service recovery.

• Implement plans to deliver excellent service for outlet.

• Assist in daily operations of the restaurant

• Ad-hoc duties as assigned by the supervisor when necessary

Explore Career Opportunities with us by applying now!

You can also check out the links below to see what Tipsy is up to!

https://www.tipsycollective.com/

https://www.instagram.com/TipsyCollectiveSg/

Provide guidance and day-to-day training to staff within assigned areaCarry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

Manage and coordinate activities with people, products and equipment to maximize sales and profit

ResponsibilitiesRestaurant Operations Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

Check readiness of restaurant for service day and brief service crew on staffing roster for service day

Manage customer flow and seating arrangementOversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

Ensure documentation of all cash shortage and surplus in record book and to tally payment collectionRestaurant Management & Planning Act as point of escalation for service crew regarding service issues

Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner Quality Assurance & ControlEnforce restaurant quality, service, cleanliness and value standards

Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurantImplement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People ManagementConduct induction for new hires to provide them with the necessary skills and information to carry out roles and functionsProvide training to encourage role rotation amongst service staff

Train and monitor staff in the company SOPs (standard operating procedures)Ensure workplace safety practices

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices

What we Offer

• A collaborative, vibrant and fun working environment
• 5 day week
• 14 days Annual Leave
• Medical and Dental Benefits
• Meal provided
• A good salary,13th month AWS & Other Incentives

What your job entails

• Member Assistance: Greet and assist members with their inquiries, reservations and needs.
• Issue Resolution: Address and resolve any member complaints or issues in a timely and professional manner.
• Bookings Management: Handle bookings and scheduling for kitchen spaces and equipment.
• Community Engagement: Foster a welcoming and collaborative environment among members.
• Facility Management: Monitor and maintain the cleanliness and functionality of kitchen spaces and equipment.
• Communication: Keep members informed about updates, events, and kitchen policies.
• Inventory Management: Assist in managing kitchen supplies and inventory.
• Feedback Collection: Gather feedback from members to improve services and facilities.

What kind of Team Members we want:

1. Great personality

2. Emphathatic

3. Patient

4. Great communicator

5. Problem solver

6. Active Listener

7. Positive attitude

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

Responsibilities

We are looking for exceptional customer-oriented individuals to join our Retail Banking team. As a Customer Service Officer, you enjoy interacting with people from all walks of life and pride yourself on providing excellent service to customers with patience and empathy. An effective multi-tasker and good team player, you will have first-hand interaction with branch customers handling operational transaction activities, customer enquiries, data maintenance and the preparation of reports.

• Execute customer transactions accurately and timely, including but not limited to cheque handling, cash deposits/withdrawals/transfers, loan payments and account opening/closure
• Reconcile cash drawers, count and package coins and notes daily
• Be well-versed in the bank’s products and services to address customers’ enquiries and needs promptly and effectively
• Provide quality customer service to ensure a high level of customer satisfaction at all times

Requirements

• Diploma qualification or higher
• Product knowledge on savings accounts, cash deposits and withdrawals is preferred but not a strict requirement
• Proficient in Microsoft Office software
• Strong interpersonal and communication skills with a pleasant disposition
• Self-motivated multi-tasker who is meticulous and able to work independently and accurately on assigned tasks and also a team player who thrives a in a fast-paced environment
• Willing to work on a 5.5 or 6-day weekly schedule
• Prior work experience in banking is not required. Full training will be provided for all successful candidates.

Job Expectations

• Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
• Understanding the guests’ preferences to ensure that services offered meet their needs.
• Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
• Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

• O Levels or equivalent.
• Able to work rotating shifts, weekends and Public Holidays.
• Positive attitude with an outgoing personality and good communications skills.
• Those without experience are welcome to apply.

Job Title: Customer Service Representative

Job Description & Requirements

• 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Primary responsibilities are focused on customer contact Perform outbound calls to users who leave callback
• Handle emails as assigned by team leader
• Handle responses via the Chatbot Agent would need to be able to take stress of answering calls from members of public

Primary Skill: Customer Experience Management, Contact Centre, Call Centre

Experience Level: O Level Experience

Work schedule – 44 hours per week. 5.5 days

Shift: Candidate is expected to work on rotating shift

Shift timing: (6.45am to 3.45pm, 8am to 5pm, 9am to 6pm, 11am to 8pm, 12.45pm to 10.45pm

Work Location: Suntec

Job Summary:

• Basic up to $3200
• New Joiner Incentive + Various Benefit
• 5.5 Days
• Location: Central & East area

Job Responsibilities:

Service Crew

• Take orders and serve food and drinks.
• Ensure food and beverages meet quality and quantity standards.
• Maintain cleanliness and sanitation.
• Follow operational procedures.

Kitchen Staff

• Skilled in frying and stir-frying.
• Works well in a team and helps when needed.
• Keeps equipment in good condition and ensures safety.
• Prepares fried dishes and sauces as needed.

Job Requirements:

• At least 1 year of experience as service crew.
• Fluent in English and Mandarin to liaise with mandarin speaking associate.
• Singaporean Only

<< To Apply >>

WhatsApp | 9162 1665

EA Personnel Name: Kiew Wai Kang
EA Personnel No: R23112987
EA License No: 15C7752

Job Description

• Industry/ Organization Type: Manufacturing – Air Compressor
• Position Title: Service Technician/ Field Service Engineer
• Working Location: Islandwide (Office at Tuas)
• Working Hours: 5.5 days (Mon – Fri: 9.00am – 6.00pm, Sat 9.00am – 1.00pm)
• Salary Package: Up to $4000 + OT + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Provide on-site support including the installation, start-up, testing, and commissioning of compressor and dryer units.
• Conduct troubleshooting, preventive maintenance, and repair of air compressors and refrigeration dryers, focusing on mechanical, electrical, and pneumatic systems.
• Respond to service calls and perform routine servicing at customer sites.
• Assist in overseeing the production process to ensure minimal breakdowns.
• Prepare and submit detailed repair and maintenance quotations for service and spare parts sales.
• Efficiently plan and coordinate individual service jobs on a weekly and daily basis.
• Conduct technical training to customers as necessary.
• Other ad-hoc duties which may be assigned.

APPLY NOW!!!

• Minimum NiTEC, Diploma or Bachelor’s Degree in Engineering (Mechanical) or Engineering (Mechatronics/Electromechanical).
• At least 2 years of relevant experience.
• Possess Class 3 driving license.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71131 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Working hours: 5.5 working days

8.30am to 5.30pm, 8.30am to 12.30pm

Location: CBD area

Basic + AWS + Performance Bonus!

Responsibilities

• To carry out all preventive and breakdowns maintenance for all Aircon equipment.
• Ensure safe keeping of hand tools and maintain good housekeeping.
• Ensure all works are carried out safely and/or in accordance with safety procedures.
• Provide technical advice and assistance on all maintenance functions.
• Any other tasks, when required by immediate superior.
• Prepare service reports after every completed job for customer's endorsement.
• Communicate with clients with regards to problems in equipment and post-job reports.
• Any ad-hoc tasks given by supervisor or management.

Requirements

• At least 2 years of related techinical experience in chillers, ACMV equipment, switchboard and generators will be an advantage
• Positive attitude, good interpersonal and customer-centric skills.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Chee Wei Qian (Sandy) | EA Personnel No.: R24125920

Job Description & Requirements:

• PC / Notebook / AIO system diagnostic.
• Assist and advising customer the best solution for their repair / upgrade / customization.
• Handling of hardware and software installation.
• Training will be provided.
• Basic Salary + High Commission + Variable Performance Bonus
• 5 days/6 days work week
• Medical Benefits
• Staff Purchase Discounts

Service

• Serving Food & Beverages
• Clear dishes and change tables settings for next customers
• Ensuring Cleanliness of outlets

Bar

• Prepare Sandwich, snacks or any other food items at the bar
• Prepare given range of beverages/alcohols upon receiving orders
• Prepare desserts and garnish dessert items
• Maintain sanitary environment at bar area

• Perform accurate and prompt entry of orders in the system.
• Ensure timely and accurate processing of orders received through the order hotline and faxes.
• Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery.
• Deliver prompt and efficient service to order processing via call centre hotline, email, sales order.
• Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to.
• Manage and co-ordinate the flow of information between customers, principals, warehouse and delivery team concerning status of orders/ delivery arrangements and wrong orders.
• Verify and analyze information provided. Resolve issues on the spot whenever possible, otherwise assign task to relevant departments for resolution or rectification of feedback.
• Ensure timely feedback of all problems and issues from customers and principals.
• Train new customer service agents and provide support / buddy system to new employees.
• Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, etc or any other duties assigned.
• Ensure strict adherence and compliance to ISO procedures.

Job Requirements:

• Diploma with 1-2 year of experience.
• Call centre experience preferred OR
• Experience in customer service/customer support role advantageous.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

Key Responsibilities:

• Lead and supervise the service crew to ensure smooth daily operations.
• Provide excellent customer service and resolve guest concerns promptly.
• Train and mentor new team members, fostering a supportive work environment.
• Ensure compliance with safety, hygiene, and quality standards.
• Assist in inventory management and maintaining supplies for service.
• Collaborate with the management team to improve service efficiency.

What We’re Looking For:
✔ Previous experience in a service role; leadership experience is a plus.
✔ Strong interpersonal and communication skills.
✔ A positive attitude and ability to motivate a team.
✔ Ability to multitask and work in a fast-paced environment.
✔ Flexibility to work shifts, weekends, and holidays.

Job Overview:

We are looking for enthusiastic and customer-focused Service Crew members to join our team at our restaurant located within a golf driving range in Upper Jurong Road (Joo Koon). As part of the team, you will be responsible for delivering exceptional service to our guests, ensuring they enjoy a memorable dining experience in a vibrant setting. Your role will also involve supporting the smooth daily operations of the restaurant, which serves as a key part of the overall experience at the golf driving range. Whether you are experienced in the F&B industry or new to the field, we provide comprehensive training to help you succeed and grow in this role.

Job Responsibilities:

• Welcome guests warmly and provide courteous service throughout their dining experience.
• Manage peak periods effectively, ensuring good hosting and queue management.
• Maintain thorough knowledge of the restaurant, service standards, and product offerings.
• Recommend and upsell products and promotions to guests.
• Respond promptly and professionally to guest needs, ensuring satisfaction.
• Maintain high service quality and demonstrate excellent customer relations skills.
• Perform daily pre-opening and closing activities as per standard operating procedures (SOPs).
• Ensure all supplies (napkins, condiments, cleaning materials) are well-stocked.
• Handle cashiering duties and process various customer payment methods.
• Maintain cleanliness in the work and dining areas, including disposing of trash as needed.
• Ensure food hygiene and safety standards are adhered to.
• Serve food, ensuring quality, presentation, and timely service.
• Assist in service recovery when necessary, ensuring guest satisfaction.
• Support F & B Manager in ensuring smooth daily operations.
• Perform other duties as assigned.

Job Requirements:

• Previous experience in the service/F&B industry is an advantage, but not required—training will be provided.
• Excellent service attitude with a friendly and outgoing personality.
• Able to work in a fast-paced environment and collaborate effectively with the team.
• Willing to work rotating shifts, including weekends and public holidays.
• Ability to stand and walk for long hours and lift heavy stock items when needed.
• Responsible, energetic, and maintains a positive attitude at all times.
• Strong communication skills, self-driven, independent, and able to multitask.
• Passionate, motivated, and eager to learn and grow within the team.
• Salary will be based on experience.

Our Background:

We are a local-grown organisation with 40 years of experience in the environmental services sector. With our growing fleet and team, we provide essential waste management and cleaning services to our Singapore clients.

We are expanding and are looking for a full-time Outdoor Customer Service Representative to join our family.

Job Description:

• To approach and contact clients
• Present new proposal and initiatives to potential and/or existing clients
• Building long lasting relationships with current and potential clients
• Service and grow existing client base

Requirement:

• To possess driving licence
• Own transport preferred
• Good interpersonal and communication skills
• Able to effectively communicate with clients in English and Mandarin language
• Ability to work proficiently independently as well as in a team environment

We hope to hear from you!

• Is responsible for the supervision, implementation, and maintenance of a company’s computing needs. You will ensure the secure and effective operation of all computer systems, related applications, hardware, and software used within a company.
• Install networks and system updates, upgrades, migrations, and outages Plan, organize, control and evaluate IT and electronic data operations
• 50% Graphic Designing
• The work demands creative air, up-to-date knowledge of professional approach to time, costs and deadlines.
• Liaising with internal heads to determine their requirements and budget.
• Managing the design process from design concept to production and print. Working with internal departments, being and advising regarding design style, format, print production, and timescales.
• Developing concepts, graphics, and layouts for product illustrations, company logos, and websites
• Determining size and arrangement of illustrative material and copy, and font style and size
• Plan concepts by studying information and materials.
• Reviewing layouts and suggesting improvements if required
• 50% IT (Outlets Network Troubleshooting)
• Knowledge of Desktop Publishing Softwares
• 50% Networking
• Experience with internet connectivity and support required.
• Experience isolating network cabling issues required.
• nstall networks and system updates, upgrades, migrations, and outages Plan, organize, control and evaluate IT and electronic data operations
• Solid written and verbal communications, required.
• Performs first level diagnostic on-site and remote support for network problems and responds to issues affecting our outlets.
• Conjures network devices, including routers and switches.
• Racks and stacks network equipment and perform testing and tracing of network cables.
• Documents network changes and implementations.
• Works with Wide Area Network (WAN) and internet carriers during implementations and outages.
• You will assist in providing first level, on-site, and remote network support including diagnosing, conjuring, and documenting network problems in a universally available clinical environment for assigned site(s).
• Should be able to troubleshoot software and hardware
• Get reports of the sales from POS and hold meetings with the managements
• Requirements – This is a full time and permanent position. Working hrs is 12 noon to 9 pm

He is required to work on weekends and public holidays. Take offs on weekdays.

Must travel within outlets to troubleshoot internet or networking issues.

Preferable Tamil speaking.

Are you passionate about working with children and families in need? The SSF-R team is looking for suitable social workers to provide intensive family reunification services to reunite children and young persons (CYP) in out-of-home care with their families. The services we provide are strengths-based, child-centric and family-focused. The SSF-R professional must be able to work independently and proficiently to safeguard and promote the safety and well-being needs of CYP. In order to serve these families best, a demonstrated willingness to work with a flexible schedule (i.e. evenings and weekends) will be vital. Join the SSF-R team today!

Job Scope

1. Assessment

• Assess the suitability of reunification for CYP in out-of-home care
• Assess needs and strengths of family and areas of intervention to provide safe care
• Assess child safety and well-being on an ongoing basis

2. Strengthening (Familial) Relationships

• Collaborate with CYP, families and networks to develop a viable reunification plan
• Facilitate and evaluate contact between CYP and families

3. In-Family Coaching and Support

• Provide in-home coaching and/or therapeutic interventions to support carers in meeting the safety and well-being needs of CYP
• Develop and review safety plans with CYP, families and their networks
• Collaborate with families, their networks and community partners to ensure that safety and well-being needs of CYP will be met in the long term, and reunification with the family will be sustained and permanent

4. System intervention

• Address system barriers that prevents CYP from returning home (e.g. child care arrangements, housing, etc)

Job Requirements

• Degree in Social Work
• At least 2 years of relevant casework experience working with children, young persons and families; prior experience in reunification work with children and young persons in need of care and protection preferred
• Willing to work on a flexible schedule, including evenings and weekends
• Able to respond to crisis situations promptly, when needed
• Committed to ensuring child safety and promoting child well-being
• Willing to provide home-based intervention

Additional Qualities Suitable for Job Fit

• Strengths based in practice orientation
• Not biased against birth families
• Able to manage high-risk and complex cases independently
• Able to effectively contribute as a team member to enhance the team’s professional development and service delivery
• Strong ability to collaborate with systems, e.g. birth families, community agencies and other stakeholders
• Cross-culturally competent
• Adaptable and takes initiative
• Insightful and reflective
• Able to use humour and be playful

Responsibilities

Improve customer service experience, create engaged customers and facilitate organic growth

Take ownership of customers' issues and follow problems through to resolution

Set a clear mission and deploy strategies focused towards that mission

Develop service procedures, policies and standards

Keep accurate records and document customer service actions and discussions

Analyse statistics and compile accurate reports

Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment

Keep ahead of the industry’s developments and apply best practices to areas of improvement

Control resources and utilise assets to achieve qualitative and quantitative targets

Adhere to and manage the approved budget

Maintain an orderly workflow according to priorities

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Executive
• Working Location: Jurong East
• Working Hours: 5.5 days (Mon – Fri, 830am – 530pm; Sat (WFH, 830am – 1230pm)
• Salary Package: Basic salary up to $2,800 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Manage and coordinate existing and new customer accounts.
• Handle incoming and outgoing phone calls.
• Deliver outstanding customer service.
• Maintain good relationships with vendors and customers.
• Resolve customer issues and provide solutions.
• Prepare shipment quotes and arrange shipments as needed.
• Utilize excellent multitasking skills in both workspace and software programs.

APPLY NOW!!!

• 1 year of relevant working experience.
• Good communication and people skills.
• Ability to work independently and in a team environment.
• Experience with logistics related background is advantageous

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71457 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

• Free Shuttle Bus Service (Tuas West MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.