Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

JOB DESCRIPTION – SERVICE CREW

Job Functions & Summary:

Responsible for providing quality service serving food to members promptly and clearing dishes after guests have finished their meals.

Job Roles & Responsibilities:

• Portray excellent service standards to Members.

• Take orders from members, sell and recommend dishes according to their preferences.

• Serve food to Members from the kitchen efficiently and effectively.

• Receive reservations via phone and allocate reserved tables.

• Ensure proper clearing of plates and glassware, cups and bowls and proper removal of cutlery.

• Ensure tables are cleaned are well-maintained at all times.

• Replace dirty ashtrays.

• Conduct opening and closing duties when required, such as setting up of Hostess Desk, Newspapers & Magazines, as well as Menu Cleanliness.

• Any other duties that might be assigned from time to time.

Benefits:

-AWS

-Variable Bonus

-CNY Hongbao

-Flexi Benefits

-14 Annual Leaves

-2 Family Care Leaves

-1 Birthday Leaves

Our client is a company that is revolutionizing operational efficiency by addressing manpower challenges with innovative solutions. With their groundbreaking technology already making a significant impact in over 30 countries, they are experiencing continued growth. As they continue to grow, they are seeking a Service Manager to join their team.

Key Responsibilities:

Team Leadership:

• Lead and manage a team of field technicians, fostering a positive and productive work environment.
• Provide coaching and training to team members on technical skills, safety protocols, and customer service best practices.
• Conduct regular performance evaluations and support career development for team members.

Field Service Operations:

• Oversee field service activities to ensure timely and effective servicing of robots and machinery.
• Actively participate in servicing and troubleshooting machines as needed, demonstrating hands-on technical expertise.

Customer Relationship Management:

• Build and maintain strong relationships with customers, ensuring their needs are understood and met.
• Address customer inquiries and concerns promptly, providing solutions and ensuring high levels of satisfaction.

Technical Expertise and Support:

• Provide technical support to team members and customers, leveraging deep knowledge of robotic systems and machinery.
• Stay updated on the latest industry trends and technologies to enhance service offerings.

Data Management and Reporting:

• Comfortable working with numbers, analyze service metrics to identify trends, areas for improvement, and opportunities for efficiency.
• Prepare and present regular reports on service performance, customer feedback, and team productivity to management.

Process Improvement:

• Identify opportunities to improve service processes and implement best practices to enhance operational efficiency.
• Collaborate with other departments to ensure seamless service delivery and customer satisfaction.

Requirements:

• Bachelors degree in Engineering, Technical Management, or a related field; relevant certifications are a plus.
• A minimum of 3-5 years of experience in field service management, preferably in robotics or automated systems.
• Proven leadership skills with the ability to motivate and develop a technical team.
• Strong technical aptitude and problem-solving skills, with hands-on experience servicing machinery.
• Excellent communication and interpersonal skills, with a focus on customer satisfaction.
• Proficient in data analysis and comfortable using service management software.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782

EA Personnel Number: R1326341 Ng Zhenyu

Service Coordinator

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY

Our Singapore Service team is always on the lookout for talents and help you reach your best potential! We are seeking for a skilled and dynamic Service Coordinator to join our team!

Meanwhile, please check out what our people shares about Service opportunities!

https://youtu.be/GATcN16lJWM

A JOB THAT MATTER: YOUR RESPONSIBILITIES

As a Service Coordinator, you will play a crucial role in efficiently managing the schedules and resources of our deployment team.

This position requires strong coordination and administrative skills, the ability to thrive under tight deadlines, and a commitment to enhancing operational efficiency.

Responsibilities:

• Provide shared support to Sales & Operations team
• Handle customer’s enquiries via phone call and emails in his/her assigned territory
• Manage administrative tasks such as preparing of quotations, invoices, pick list, reports, and other documentations.
• Effectively schedule and follow up on customer work orders for automatic doors breakdown, installation, and/or preventive maintenance until closure for Service Engineers, ensuring smooth field support operations.
• Liaise and coordinate with Warehouse to facilitate materials and equipment to meet delivery KPI (Key performance indicators).
• Monitor and follow up customer payments, including outstanding collection, if any.
• Assist in back up of tasks when respective team member is out of office
• Perform other ad-hoc duties assigned by immediate supervisor or head of department from time to time.

EXPERIENCE THAT MATTERS: YOUR SKILLS & QULIFICATION

• Good communication and coordination skills to enable interaction with internal and external customers effectively.
• Good knowledge and application of Microsoft Office such as MS Excel (e.g VLOOKUP and Pivot Table).
• Strong coordination skills
• Strong attention to details
• Ability to manage multiple tasks simultaneously

Qualification:

• NITEC/Higher Nitec/ Diploma in business adminstration/engineering or equivalent
• Minimum of 1 year of relevant working experience
• Candidate without prior relevant working experience is welcome as on-the-job training will be provided.

WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE

• Learning culture where every employee is engaged in learning and development growth.
• Team programs and activities that celebrate individual and team’s success.
• Long service award recognition for our committed and dedicated colleagues.
• Health insurance and flexi-benefits cater for the employee’s health and wellness.
• Company transport is provided (ie: Boon Lay MRT & Serangoon MRT)

Is this you? Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role

Responsibilities:

• Greet guests and assist in seating them within the establishment.
• Introduction of our menus and products, with recommendations being made if requested.
• Assist with food and beverage preparations, from delivery on initial orders to clearing plates and glassware and refreshing tables for the next group of guest arrivals.
• Assist with cashiering duties and collection of payments from customers
• Ensure that safe distancing measures and hygiene standards are strictly adhered to.
• Contribute ideas/suggestions/feedback to the service and kitchen teams for continual improvement.
• Any other duties assigned by the Outlet Manager.

Requirements:

• Preferably with some experience in F&B sector
• Training will be provided.
• Excellent customer service and hospitality skills
• Good communication and interpersonal skills
• Ability to skillfully multitask
• Pleasant with a positive and approachable attitude

Salary Package:

We offer competitive compensation and benefits packages for Permanent Full-time positions.

Locations available:

1. The Star Vista (next to Buona Vista Station)

Full-timer Break time: 2 hours (weekdays) and 1.5 hours (Sat, Sun & PH)

Part-timer Break time: 2 hours (all days)

2. Millenia Walk (no split shift) (above Promenade Station)

Full-timer Break time: 1.5 hours (all days)

Part-timer Break time: 1 hour (all days)

Working Arrangement:

- 5 days work week

- Between 10.30 am and 9.00 pm/9.30 pm/10.00 pm

- Meal provided

Job Highlights

· Need to work on weekend and PH

· Must have relevant expirence

Job Description

· Provide warm and friendly service to our customers.

· Taking orders and responding to customer queries, resolving issues where possible and referring to managers when needed.

· Serve food and beverage timely and accurately.

· Ensure cleanliness of the restaurant at all times.

· Process cashier transactions.

· Perform ad-hoc duties when required

· Provide answers to queries presented by clients regarding services and offers made available by the restaurant

· Clean all tables after clients have left and get such tables prepared for the next set of clients

· Serve and pack warm foods to clients in an effective manner and in strict accordance to the orders of such clients

· Assist kitchen staff and outdoor delivery staff whenever such assistance is required

· Maintain chart of all available deals and products periodically and refresh such chart on daily basis.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

RESPONSIBILITIES AND DUTIES
As a Service Crew, you will work with your Team Members to deliver a high-quality service experience that exceeds customer expectations:

· Welcoming guests according to company standards in a timely, friendly and efficient manner

· Ensure cleanliness and hygiene of the room and keeping the environment tidy at all times

· Able to perform duties like taking food and drink orders, cashiering and any other ad hoc duties from time to time.

· Maintain cleanliness and housekeeping of work areas

· Ensure that guests received attention at all times

· Building and maintaining good rapport with the guest

· Manage and deliver/serve drinks/food

· Perform general basic service

· Establish rapport with guests to build loyal and satisfied customers

QUALIFICATIONS AND SKILLS

· Able to communicate in English/Mandarin

· Minimum O-level education

· Outgoing, presentable and service-oriented

· Cheerful, independent and self-motivated

· Able to work shifts, weekends and public holiday

• Reports to the Restaurant Operations Manager
• Receive and greet guests followed by seating them accordingly.
• Maintain communication with/supports the Restaurant Manager and the GMs.
• Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.
• Takes immediate action to resolve all complaints and issues.
• Manage the guest reservation system alongside with reservation staff.
• Adhere and enforce all restaurant rules, regulations and policies.
• In the absence of Assistant or the Restaurant Operations Manager, he may serve as Manager on duty and handles opening or closing procedures.
• Conduct daily line-up with dining room staff for briefing and debriefing.
• Supervises the dining room staff and maintain uniform and service standards.
• Ensure side work is completed everyday and dining room supplies are stocked.
• Review daily specials, stations and other applicable announcements.
• Train new-hires in service standards, menu items, use of POS system and up- selling.

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Key Responsibilities:

- Greet customers in a friendly and professional manner as they arrive at the service center.

- Assist customers with scheduling service appointments and provide them with accurate information regarding service options and pricing.

- Coordinate with service advisors and technicians to ensure timely completion of customer vehicles.

- Escort customers to the waiting area and provide them with updates on the status of their vehicles as needed.

- Assist with vehicle check-in and check-out procedures, including documenting vehicle condition and obtaining customer signatures.

- Manage incoming phone calls and respond to customer inquiries in a courteous and knowledgeable manner.

- Maintain cleanliness and organization of the service reception area and customer waiting lounge.

- Assist with administrative tasks, such as filing service records, preparing invoices, and processing payments.

- Collaborate with other team members to support overall departmental goals and objectivesobjectives.

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet.
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field are required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

YOUR AREA OF RESPONSIBILITY:

· Independently repair and troubleshoot pneumatic, electric, and hydraulic lifting equipment

· Assist with emergency and unscheduled equipment repairs

· Ensure all assigned tasks are completed within the specified timelines

· Perform additional duties as directed by the Service Manager

REQUIREMENTS:

· ITE/Diploma in Mechanical Engineering

· 3–5 years of mechanical engineering experience in the hoist and crane industry (mandatory)

· Ability to independently repair and troubleshoot pneumatic/electric hoists and electric overhead travelling cranes

· Possession of a valid Singapore Class 3 driving license is required

· A proactive, can-do attitude, strong multitasking abilities, self-motivation, commitment to customer satisfaction, and the ability to work both independently and as part of a team

· Candidates with extensive experience may be considered for a supervisor role

· Preference will be given to Singaporeans

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2024 World's Best Employers!

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

About You

You will report to Service Engineer and be part of the service team. You are responsible to provide technical support for servicing, maintaining and repairing of elevators and/ or escalators as assigned.

Key Responsibilities

• Maintain, service and repair the elevators, escalators and mechanical-parking systems that includes checking, oiling, greasing, mechanical adjustment, trouble-shooting, testing of safety devices, inspection and parts recommendation and replacement in accordance to local code of practice
• Demonstrate understanding and compliance of Environmental, Health and Safety (EH&S) procedures
• Attend to breakdown maintenance calls at various job sites
• Support Service Operations Team to achieve department objectives on service sales targets and service quality standards

Requirement

• Diploma/ Higher Nitec in Vertical Transportation/ Engineering or relevant disciplines
• A valid CoC Certification
• Min. 2 years of work experiences in servicing and maintaining elevators and escalators
• Basic English Proficiency
• Team player, adaptable and agile

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Service Analyst

This role is with the IT Service Delivery Team, reporting to the Service Delivery Manager. This team is responsible for Service Operations – the structure and processes which ensure accountability, oversight and auditability throughout the team.

ServiceNow is the platform used by IT and the business for many of their processes/applications. This application is owned and developed by this team.

Main Duties and Responsibilities:

• Change Management, including review new and implemented changes, chair CAB, review change schedule, maintain dashboard, prepare comms.
• Incident Management, including analysing trends, incident workarounds, monitoring aged incidents.
• Major Incident Management, including communication, being part of the Incident Repsonse Team, managing suppliers
• Problem Management, including chairing any problem meetings, managing active problems, highlighting new problems.
• Release Management – liaising with the testers, vendor, tracking features and defects
• Service Request Management – documenting processes, analysing trends, identifying service improvements, working with teams to design new processes
• Continual Service Improvement – being able to highlight areas of improvement for effectiveness and efficiency
• Service Reporting
• ServiceNow – to assist with the day-to-day management of the tool, including working on incidents and requests

Technical Skills & Qualifications Required:

• Good knowledge of ITIL
• Good knowledge of ServiceNow
• Good knowledge/experience of using the Microsoft suite, specifically including SharePoint , Visio and Excel
• Exposure to/familiarity with automation

Competencies Required:

• Excellent interpersonal skills
• Excellent verbal and written communication skills, and ability to communicate with different audiences and write a range of document types – procedures, comms, training modules
• Extremely organised, diligent and methodical individual
• Initiative, willingness to seek and achieve improvements to processes and technology
• Ability to work as part of a team
• Good time management/planning – manages personal workload effectively, sets realistic and achievable targets and delivers those targets
• Sound problem solving and investigative skills
• Desire to follow best practice and development standards as agreed within IT
• Enthusiastic and self-motivated
• Can demonstrate confidence when placed in new or unusual situations
• Commitment to the delivery and improvement of a first class support service
• Keen to learn new skills
• Working location: Central, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

About the Company

Casa Creation is the authorized distributor for SK Magic, one of the world’s most advanced home appliance makers originating from Korea. Combining sleek design, effortless use, and amazing health benefits, we believe that our SK Magic product range - particularly state of the art water and air purifiers - are the fast-rising appliances of the future in today’s hectic yet discerning society.

Vision

Creating a clean and safe living environment, through the pursuit of fundamental health care

Core Values

1. Health: We believe in creating a clean and safe environment, through the pursuit of fundamental
   health care
2. Eco-Friendliness: Our products reduce resource consumption, minimise pollution and reduces the production-use-disposal process.
3. Convenience: We aim to minimise labour for all our customers, creating a seamless experience and curating our products to suit each of your needs.

Responsibilities

• Install company water purifiers on-site, including set up of parts, troubleshooting, and quality checks.
• Perform routine maintenance, such as inspecting parts, checking, and replacing filters.
• Perform repair works as necessary.

Skills Required

• Minimum 1 year experience in plumbing or related technician work.
• Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
• Customer oriented with positive work attitude.

Other Requirements

• Possess a valid Class 3/3A driving license.
• Able to work 5.5 days a week.

Job Responsibilities

• Welcome guest in a warm and friendly manner.
• To provide excellent customer satisfaction through exceeding expectations of guests.
• To provide excellent customer service to guest in a timely and friendly manner, ensuring diners a pleasant dining experience.
• Upsell promotional items.
• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
• Perform day to day pre-opening and closing activities as per SOPs.
• To adhere to service SOPs.
• Ensure that food hygiene and safety standards are maintain and comply.
• Maintain day to day outlet cleanliness.
• Perform general housekeeping and equipment maintenance duties.
• Report on time, in proper uniform and grooming standard.
• Work together with other team members to provide good quality service.
• Assist in dishwashing duties as and when required.
• Execute any other duties as assigned.

Education

• Min. GCE “N”/ “O” Level, customer service certificate or any related fields.

Experience

• No experience/ At least 1 year of experience working in customer service or relevant experience in F&B.
• Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment.

Benefits

• Staff Discount
• Medical Benefits
• Meal Benefits
• Career Progression
• Flex-health Benefits

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Summary of the role

Carrying out maintenance, inspection and basic repair work for company’s electrical and mechanical vehicle systems

Task and Activities for the role

• Experience with prestige vehicles

• Inspection of components for wear and tear

• Repair/ replacement of broken/ worn out parts

• Verification of vehicle functions and its subsystems

Reporting and Interface

• Provides information to the supervisor about preapproval for additional repair

• Notifies the Service Advisor immediately of work interruptions as a result of additionally required work, complications, missing parts or missed deadlines

Acts diligently according to guidelines

• Uses checklists/ repair instructions, tools and test equipment adhered to current guidelines

• Has co-responsibility for customer satisfaction by optimal technical solutions on customer vehicles

• Handles tools, special tools work clothing etc. properly

• Uses equipment cost- effectively

• Hands over dismantled, replacement or warranty parts to warranty department cleaned and labelled

• Disposes waste according to local legislated guidelines

• Observes accident prevention guidelines and reporting incidents to his or her supervisor

Qualifications

• Technical training (as automotive technician, industrial technician)

• Vocational training at an automotive dealership or at a similar facility

• Driving licence

• Team orientation and customer focused attitude

• Have the required experience and skills level to carry out maintenance , inspection and basic repair

5.5 days

Mon to Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

Position Overview:
We are seeking an attentive, professional Service Crew member to join our esteemed team. The ideal candidate is passionate about hospitality, demonstrates a strong commitment to customer satisfaction, and upholds our high standards of service. As a member of our Service Crew, you will play a crucial role in delivering a memorable dining experience by providing warm, personalized, and attentive service to our guests.

Key Responsibilities:

• Greet and seat guests promptly, creating a welcoming atmosphere.
• Accurately present menu options, offer recommendations, and answer any guest questions.
• Serve food and beverages with precision, ensuring each dish meets presentation and quality standards.
• Monitor guest needs throughout the meal, promptly addressing any requests or concerns.
• Maintain cleanliness and order in the dining area, ensuring tables are set to perfection.
• Collaborate with kitchen staff and management to ensure seamless service.
• Follow all food safety and hygiene standards, ensuring compliance with the restaurant's protocols.
• Handle guest feedback professionally, demonstrating a commitment to guest satisfaction.

Qualifications:

• Previous experience in a mid- to high-end restaurant setting is highly preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail, with the ability to work gracefully under pressure.
• A friendly, professional demeanor, with a commitment to hospitality and customer service.
• Flexible availability, including weekends, evenings, and holidays.

Here at THE PROVIDORE SINGAPORE, we frankly believe that we are stronger as a team!

TEAMWORK MAKES THE DREAM WORK!

We take pride in having an environment that is open and welcoming, to achieve our goals together. With an emphasis on communication and connection, we promote opportunities for all to develop and achieve success; our employees are our family, and we strive to create an inclusive and positive culture for all!

Across our various roles and departments, we have a diverse workforce that is built on the strengths of each and every individual. Our ethos is to create an environment where our people matter, and a place where we celebrate each other’s success.

If being part of a fun, dynamic team that works hard yet plays harder is something you are looking for, what are you waiting for? You might just be the next celebrated member of our team!

Visit https://theprovidore.com/careers/ for more opportunities and to apply directly!

ROLE: Service Crew

• THE PROVIDORE SINGAPORE (Western Cuisine)

Available Locations:

1. OUE Downtown Gallery
2. Mandarin Gallery
3. Paya Lebar Quarters
4. Raffles City
5. Raffles Place
6. Vivo City
7. Wisma Atria

Job Description:

You will be responsible for welcoming our guests, guiding them to available seating area/s in a restaurant setting, presenting our menu and assist in recommending meal bundles/promotions, taking and delivering their food & beverage orders, help answer any queries as well as perform cashiering duties if/when required.

• Follow the standards of service as per requirements and training
• Provide a warm, friendly welcome to all our guests
• Recommend and promote meal items to our guests, as well as advise them on any ongoing promotions
• Taking and promptly serving of orders, including food & beverages to our guests; cross-checking with both guests and back-of-house teams (kitchen and bar) to ensure accuracy of orders
• Inputting of orders into the point-of-service (POS) system and settling of bills
• Assist to clear and prepare tables for meals e.g., topping up of cutleries and/or condiments, as and when required
• Any other skill-development and/or reasonable ad-hoc tasks as assigned

Job Requirements:

• No experience required for Service Crew as training and guidance will be provided

*If you do not have prior experience or training, we welcome your application if you are genuinely keen to learn, grow and develop as we have a long and positive track record of developing our entry-level Service Crew into Supervisors, Assistant Restaurant Managers, Restaurant Managers and Multi-Outlet Managers

*There are also career development options as a Barista, Bartender and even in the back-of-house (BOH), Retail, Bakery and Pastry if the interest and passion is there

• A valid Food Hygiene Certificate registered with Singapore Food Agency (SFA) will be good to have, but not a requirement

*If you do not possess a valid food hygiene certificate, the Company will arrange the training and certification as part of your training program

• Good communication skills with positive, interpersonal skills i.e., team player
• Good sense of job responsibility and a keen eye for details
• Honest willingness to learn, grow and develop with the Company
• Flexible 5 to 6 days weekly rostering (including weekends and public holidays) from 8am - 10pm

We look forward to receiving your application, the opportunity to meet you and welcoming you to the team!

Responsibilities:

Customer Service

· Listen to and document customer concerns and issues with their vehicle.

· Provide clear and concise explanations of recommended services and repairs.

· Offer advice on vehicle maintenance and warranties.

Service Consultation and coordination

· Schedule service appointments and manage the service workflow.

· Coordinate with technicians to ensure timely and accurate diagnostics and repairs.

· Keep customers informed of the status of their vehicle throughout the service process.

· Review the service and repairs completed with the customer, ensuring satisfaction.

Administration

· Prepare and present accurate cost estimates for labor, parts, and additional services.

· Process service orders, invoices, and payments.

· Maintain detailed records of services performed and parts used.

Qualifications:

· Experience in a Dealership setting will be an advantage

· Attention to detail and a commitment to delivering high level of customer service

· Knowledge of automotive repair and maintenance

· Strong organizational and multitasking abilities

· Possess class 3 driving license would be a plus but not compulsory

5.5 days

Mon to Fri 8.30am - 5.30pm

Sat 8.30am - 12.30pm

Responsible for taking orders and serving food and beverages to guests

Polite, friendly and well groom

Verifying the identification and age of any customers order alcoholic beverages

Submitting food orders to the kitchen staff

Ensure customer satisfied with their meal

Work with kitchen staff to resolve any complaints and process customer payments