Netweb is a Technology Solutions Provider with deep expertise in infrastructure solutions, particularly in High-Performance Computing, AI, Machine learning, Cloud, and Big Data to name a few. For more than 20 years now, Netweb has helped over thousands of companies all around the world with customer-specific solutions to efficiently achieve business objectives.

You will be part of the team responsible to technically support all activities of the company.

Job scope will involve assembling servers, workstations, data storage arrays , hardware testing, installation , trouble shooting , software installation and testing, etc.

Candidates should have experience of assembling computers, servers, storage arrays. Knowledge of networking & softwares will be of added advantage. Candidates should have apptitude for learning new technologies and keep updated on the technology advancements.
Send in your CV for checking eligibility and fixing appointment for interview.

Your role:

Are you interested in delivering projects and providing L3 support services for a core banking application used for Wealth Management Operations? Do you have a passion for analyzing business processes and specifying IT solutions? Then we are interested to meet you!

Working from our Singapore office your responsibilities will be to:

• conduct business requirement gathering activities, determine best solutions and anchor implementation
• support in the areas of quality control and project management, coordinate the work of more junior developers and the project team
• analyze, negotiate, validate, reconcile and communicate software change requirements considering respective impact on different business operations
• project planning and implementation proposals, considering feasibility in terms of costs, delivery capacity and timelines, gather all relevant sign-offs
• ensure IT project deliverables are implemented on time, within budget and with good quality
• managing and providing L3 support services for the Core Banking System, providing analysis, solutions, and fix delivery
• management of Software Components, working with the Service and Product Manager on identifying and managing the application risks, performing control functions, and adherence to the Minimum Enterprise Requirements, and management of exceptions, where necessary

Your team:

You’ll be working in WMPC Technology Development, Securities APAC Team in Singapore. As a Delivery lead, BA, and PM you will be engaged with implementing solutions to business initiatives mainly in Securities, FX/MM Clearing and Settlements, Sub-Ledger Accounting, Cash Management and Payments. During the entire SDLC phases you will work closely together with other delivery organizations, other interfacing teams and with APAC Operations stakeholders. Your team will consist of internal developer/s and external vendors providing software maintenance support for the Commercial Off-the-Shelf Core Banking Solution.

Your expertise:

• minimally 7+ years of solid experience on a Midrange (iSeries/AS400) project delivery with 5+years' experience as project leader/analyst in development projects and/or support services
• 5+ years of experience on Commercial Off-the-Shelf Core Banking systems (Midas Plus, T24, Finacle, Flexcube), with specific experience on Midas R4, Midas Plus, or Fusion Banking Midas being preferred
• proven track record as business analyst as well as project manager on small to mid-scale projects, strong experience in the analysis and design of operational processes
• good understanding of Clearing and Settlements for Securities Trades, Corporate Actions, FX and Money Market deals. Understanding of General Ledger Accounting, Current Accounts and Payments
• excellent data analysis skills and the ability to query/work with data to facilitate requirements capture and driving outcomes in projects with wide ranging stakeholders
• experience working on an Agile Software Development process would be a plus

Jobscope

• Providing frontline customer service and handle counter registrations, scheduling appointments
• Collection of payments and basic admin duties
• Liaise with patients and family members and educate on medical follow up appointments
• Assist medical professionals in daily clinic operations
• Other Ad-hoc duties

Requirements

• Able to commit till end Jul 2024
• Min A Level / Diploma
• Able to commit 5.5 days office hours
• Passionate in healthcare industry

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

You will assist the Manager or Assistant Manager, Guest Service in overseeing the daily guest service operations in our Serviced Residence. You will also create a pleasant and lasting atmosphere that enables residents’ satisfaction and provide a sense of home away from home. You will report directly to the Manager or Assistant Manager, Guest Service.

Responsibilities

You will:

• Assist to review standards according to operating procedures and provide support in preparing operational reports to the Management
• Promote teamwork and quality service within the team and coordination with the other departments
• Assist to manage the smooth operations of the department, such as delegating work, communicating goals and scheduling employees to ensure full coverage on the ground
• Assist residents with check-in and check-out procedures
• Ensure all residents are attended to at the Front Desk
• Issue apartment access key cards
• Attend to and anticipate all residents' queries and needs
• Provide recommendations on nearby amenities, places of interest and assist residents in making travel, tours and restaurant reservation arrangements
• Manage residents’ accounts, information and apartment availability in the system
• Perform simple bookkeeping
• Make and confirm reservations
• Assist with the onboarding process for new employees
• Respond to walk-ins, emails, calls and assist with queries and requests
• Handle and record resident feedback and complaints, and refer them to managers
• Perform related tasks as assigned

Job Requirements

You have:

• At least 3 years of relevant work experience, preferably in the hospitality industry and in a Supervisory role
• Attained at least a Degree, Diploma or Higher NITEC in Hospitality, Hotel Management, or an equivalent qualification
• Service-oriented
• Supervisory skills
• Passion for coaching and guiding
• Passion in learning a variety of tasks, including handling paperwork and managing a team
• Willingness to perform shifts

Operations and Customer Service Executive

• Salary: $2300 - $3200
• Location : Tampines East
• Working Days : 5 days (Friday & Saturday off)
• Working hours Monday - Thursday 12pm - 9.30pm | Sunday 830am - 7pm

Job Responsibilities:

• Front Desk Excellence: Be the welcoming face of our studio, greeting students and parents, assisting with inquiries, and creating a warm and inviting atmosphere.
• Administrative Support: Handle administrative tasks, including scheduling, maintaining student records, and ensuring the studio's efficient daily operation.
• Sales Assistance: Assist in sales activities by providing information to prospective students and parents, supporting enrollment, and promoting our offerings.
• Customer Service: Deliver outstanding customer service, addressing questions, concerns, and inquiries professionally and with a smile.
• Marketing Coordination: Collaborate with the marketing team to support marketing initiatives, such as coordinating campaigns, assisting with social media, and helping to organize events.

Job Requirements

• With relevant experience in music school is an added advantage
• Diploma or equivalent qualification
• Basic understanding of marketing and sales principles.
• Proficiency in Microsoft Office and willingness to learn relevant software.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Customer Service Executive | SAP | Proficient in Excel (Pivot table and vlookup) | Toa Payoh

Salary: $2,500 - $3,000

Working hour: Monday - Friday (8:30AM – 6:00PM)

Working location: Toa Payoh

Job Responsibilities:

• Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
• Assign and dispatch Field Services Engineers (FSE’s) to assign service orders based on the advice of the FSE with helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
• Coordinate inbound / outbound delivery of parts, and local shipment to customer site
• Plan & coordinate the Preventive Maintenance schedule with customers & FSE.
• Escalate to CS Delivery Manager for non-compliance
• Prepare services and spare parts quotations to customer following the Quotation Process and process customer purchase order for services and spare parts
• Compile service reports, parts delivery notes and other supporting documents for the purchase order invoicing
• Create quote based on requested services from a customer and send the approved quote to the customer.
• Follow up delivery status of ordered spare parts. Identify delivery issues and take corrective actions timely by working closely together with suppliers and physical distribution to resolve the issues
• Knowledge in using vlookup and pivot table in Excel is added advantage
• Any adhoc duties assigned by Superior from time to time.

Job Requirements:

• Minimum GCE "O" Levels or above
• At least 2 years of relevant experience
• Proficient in SAP, MS Office Applications and possess good knowledge of Excel (Pivot table and vlookup)

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Computer Security Service
• Basic $3000 - $4000
• 5 days (8.30am – 6.00pm)
• Location: Penjuru Lane
• Transport provided from Jurong East, CCK, Serangoon, Bishan

Responsibilities

• Perform remote standby during weekends, public holidays, and after office hours for Monday – Friday.
• Provide phone/email and on-site (if required) support, resolving, mitigation, troubleshooting and investigating issues pertaining to cybersecurity solutions the company has implemented for its clients.
• Log incidents (either via phone or email) into incident management system (ITSM).
• Track and handle all incidents within client’s SLA.
• Coordinate with stakeholders for service recovery and follow through all the necessary escalation to respective team(s).
• Follow up with client on pending tickets for closure.
• Provide daily handover report after each shift.
• Onsite training during office hours as part of onboarding process and occasional trainings to keep up to date with the product

Requirements

• Professional certifications in Information Technology or related fields.
• Experience or knowledge in Microsoft Windows and Server, Microsoft SQL, Networking and Virtualisation is an added advantage.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

- Candidate must possess at least Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.

- At least 5 Year(s) of working experience in the construction-related projects

- Abilities to work with Consultants

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

Job Description

• Permanent Role
• Basic Salary Up to $7,000+ 2 months VB
• Working location: West MRT
• Pharmaceutical Industry Experience is a MUST
• Upstream or Downstream experiences

Responsibilities:

• Perform risk-based commissioning, qualification and validation service for pharmaceutical and biopharmaceutical clients on Process Equipment, CIP / SIP, Process Manufacturing and related business processes including Quality Operations and Supply Chain Operations, Method validation (analytical chemistry, biochemistry, microbiological) & Enterprise system (LIMS, QMS).
• Develop risk assessment, system impact assessments, protocols and reports that support the qualification and validation requirements in the industry.
• Develop validation protocols using a science and risk -based approach that meets regulatory requirements and industry best practices.
• Review, analyse, interpret, and summarize system and process performance data of executed activities for report and presentation to management.
• Investig6te deviations, write investigation reports and create summary reports.
• Exercise good judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.

Requirements:

• Bachelor’s degree in technical discipline such as Engineering or Science or with experience relevant to the Job Description.
• Minimum 3 years of experience in pharmaceutical industry
• Experiences in commissioning, qualification, validation, quality systems, quality operations, manufacturing, engineering, technology transfer.
• Experience with investigations into manufacturing / laboratory deviations and determination of product impact potential, root cause and corrective/preventive actions.
• Qualification of Laboratory Information Management System (LIMS) and/or MODA-EM including an ability to troubleshoot the system.
• Designing and conducting test methods validation (sterility test, disinfectant test, et
• Strong knowledge of Validation Lifecycle approach (URS, FAT/SAT, commissioning, I/O/PQ Protocols, etc), guidelines, international regulatory requirements and other industry best practices.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Ship Repair Engineer

• $3,000 – $4,000
• Penjuru
• Transport provided @Wesgate taxi stand
• 5.5 days 8am - 5pm (Monday to Friday)
• 8am - 12pm (fixed Saturday)

Job scopes:

• Manage day-to-day operations and coordination of afloat repairs, load testing & inspection services on ships in Singapore and the region.
• Assist Service Manager in handling the company’s field service operations, in technical, operational and commercial matters
• Prepare quotations, costing for invoice, tools & equipment lists and procurement of parts.
• Manage and coordinate service job execution.
• Liaise with our customers, such as Ship Managers, Offshore Operators, Shipyards, Agents and others
• Manage the tools & equipment which are kept at our warehouse. Send for recertification periodically as required.
• Coordinate with Ship Agents, Ports & Ship Yards, handle permits and schedule service attendances.
• Coordinate and arrange transport of Engineers, tools & equipment to and from job sites
• Answer customer queries and provide remote technical support.

Job Requirements:

• Diploma in Marine Engineering or similar.
• Past experience in marine cranes & deck machinery required.
• Experience in coordinating marine service work, especially afloat repairs will be an advantage.
• Able to commit overtime.

WhatsApp or Email me your latest resume for Immediate Interview Arrangement.

Whatsapp: +65 80231200

✉ [email protected]

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Provide technical support for application related issues and performs daily service health monitoring, server maintenance and resiliency improvements.

• The candidate is responsible for delivering new and improve capabilities in systems monitoring, recovery and stability aspects of the system.

• Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks.

• Maintain service operations documentation and guides.

• Develop supporting documentation for all Service Operation activities

• Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity.

• Defect fixes and resiliency related improvements

• Perform Application and DB scripts deployment

• Assist in training new Staff as well as customers on the technical side of the system and functionalities.

• Assist in investigation (L3 support) for user reported issues

• Able to write and comprehend complex SQL and Automation scripts

• Develop mitigating and/or preventive solutions.

• Able to Perform Shift work

Requirements

• Diploma/Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-7 yrs of Technical / Application Support experience on multi technology platforms

• ITIL v3/v4 certification and strong service oriented experience / background preferred.

• Experience in IT Service Operations preferred.

• Strong knowledge and at least 5 years experience in C#.NET.

• Strong knowledge and at least 5 years experience in SQL Server.

• Strong Knowledge in Web based Programming.

• Strong Knowledge and understanding of IT industry environment and business needs.

• Proven experience supporting Web / Mobile / Client based applications

Licence No: 12C6060

Common Man Coffee Roasters - True To Great Coffee And Good People

CMCR is on a mission to be a champion of specialty coffee and the best brunch in Asia. We have exciting goals to grow in Singapore, Malaysia and throughout the region, this growth brings massive opportunities for our teams to grow in our careers.

If you want to perfect your Barista skills this is the perfect place, or if you have aspirations to move into management we can help you take the next step in your career. We offer our world class coffee academy courses by our talented roastery team to our baristas and service crew to build our teams' knowledge..

Our Team Culture.

We’re passionate to develop our people to create the next generation of leaders by training and promoting from within, creating a space where everyone feels welcome. People can come together to enjoy great food, coffee, wine and company. We care about our customers and welcome them as we do into our home.

Job Responsibilities:

• Operates in the front-of-house operations to take orders
• Sells and serves food items to customers
• Provide positive customer experience
• Facilitate effective communication and engagement at the workplace
• Establish relationships for customer confidence
• Follow food and beverage safety and hygiene policies and procedures
• Interact with and serve guests
• Maintain food and beverage service environment
• Maintain workplace safety and health policies and procedure

Team Benefits

• Amazing career growth and promotion opportunities
• Industry-leading packages
• 5-day work week
• End-year performance bonus
• Group medical, hospitalisation and dental insurance
• World-class coffee, wine, food and leadership education
• Overseas expansion exposure opportunities
• Free staff meals and drinks
• Discount across all SEG brands
• Group D&D and team bonding events
• Team member referral bonus
• Great annual leave

Job Responsibilities

• To develop new process steps to realize actuators
• To install, characterize and manage new equipment
• To define a process, stable and manufacturable capable to follow the product specifications
• To define a strategy to keep all process solution to contribute to develop new IP
• To contribute on definition of new products
• To transfer to Production teams robust process and technical know-how packages to
• allow smooth transition and stable production

Job Requirements

• Experience in Thin Film deposition Process Engineer role in Semiconductor industry
• Proficiency in ALD and CVD processes
• Knowledge on physical characterization
• Knowledge of Design of Experiments (DOE) will be advantageous

If you are interested in the position, kindly send your CVs to sean.ho(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving your current job.

We regret that only shortlisted candidates will be contacted.

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

• To carry out electrIcal related detailed design and preparation of drawing
• To interpret and develop P&ID, technical data sheet preparation and I/O wiring diagram
• To carry out electrical calculation for the design
• Responsible for reviewing of electrical documents and specification from clients and consultants
• To check and review all electrical related drawings and documents from suppliers and vendors
• To liaise with clients, consultants, sub-contractors to resolve technical issue at site and in office
• To co-ordinate with engineers of other disciplines within the department
• To prepare Pre-procurement including evaluation of technical and commercial bid from vendor and supplier
• To provide engineering support in tendering of new projects such as preliminary design, material and cost esimates etc
• To provide technical support to project team for on-going projects and resolve any technical issue on site
• To assist in preparation of project schedule, related work procedure/method of statement and monthly progress claim

Job Description:

• Design of subsystem electronics according to top-level requirements, analogue, digital and mixed signal circuit design, simulation, schematics capture and PCB layout
• Hands-on prototyping of PCBA, circuit debugging/troubleshooting
• Design verification and planning of test criteria, test protocols and documentation of design specifications
• Anticipate the design risk and implement design risk control measures
• Assist in development and testing of firmware drivers for various subsystem modules and such as sensors and actuators (e.g. I2C temperature sensor, accelerometer, vacuum pump, solenoid valve, etc.)
• Work in conjunction with firmware development team for firmware optimization and firmware/hardware bug resolution
• Manage verification and validation activities of electronics hardware including the performance, reliability and regulatory compliance such as EMC and product safety. Implement design changes to resolve failures in a timely manner
• Actively collaborate with cross functional team members throughout the product lifecycle
• Collaborate/liaise with 3rd party contract manufacturers to oversee the PCBA production, ICT/FCT testing and validation

Qualifications/Experience:

• Bachelors/Master’s degree in Electrical/Electronic Engineering
• 3 years of work experience in product development industry. Fresh graduates with good grades can be considered for junior level position.
• Strong theoretical and practical knowledge of analogue and digital circuits, operational amplifiers, MOSFET transistors and precision circuit design. Familiarity with designs involving optoelectronics such as laser diodes, photodiodes is a plus.
• Experience in schematics capture, multilayer PCB layout design using ECAD tools. Altium Designer experience is strongly preferred
• Familiarity with C/C++ programming language is a huge advantage
• Familiar with standard digital communication interfaces such as SPI/I2C/RS232/RS422/USB etc.
• Exposure to medical device development & ISO 13485 quality management system is a plus
• Full exposure to product development life cycle from proof of concept to DFM with proper documentation is a plus
• Excellent communication skills
• Able to work independently with minimum supervision and a strong team player

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Collaborate with a team of developers to deliver modules for the development of web-based application systems.
• Support in UAT process.

Requirements:

• Diploma in IT or equivalent.
• At least 2 years of experience in Java backend development (J2EE).

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Description:

As a Software Engineer at our company, you will play a crucial role in designing, improving, and implementing software solutions for our high-tech products in the semiconductor manufacturing industry. You will collaborate closely with the software manager and other members of the Scrum team, taking ownership of assigned software development tasks. Your responsibilities will include writing, debugging, and maintaining source code, as well as conducting unit tests to ensure the robustness of the developed software.

Key Responsibilities:

· Design and enhance software architecture.

· Execute assigned software application development tasks.

· Report to the software manager and collaborate closely with other software engineers in the Scrum team.

· Take responsibility for writing, debugging, and maintaining source code and conducting unit tests.

· Demonstrate developed features to the company team and product managers, collecting feedback for continuous improvement.

· Provide customer support and on-site debugging as needed.

Requirements:

· Bachelor's, Master's, or Ph.D. degree in Computer Science, Computer Engineering, Electronics, Automation, or related technical fields from a reputable university.

· 5 years of programming experience in C#, .Net/WPF, and C++ on the Windows platform.

· 5 years of professional design and development experience in object-oriented design patterns for scalable, high-performance large software applications.

· 5 years of experience with commercial system software and hardware integration in a production environment.

· Familiarity with open source or popular commercial image processing libraries.

· Experience in factory automation and MES development.

· Prior experience in CUDA-based GPU programming is a plus.

· Experience with detection and measurement devices is a plus.

· Prior experience working in Scrum agile development teams is preferred.

Benefits Summary:

• Basic up to 3800 + Transport Allowance (If applicable) + AWS + VB
• Monday - Friday
• 9.00am - 5.30pm
• Location: Changi Business Park
• Will consider candidates in service engineering who will like to explore into sales engineer
• Our client is a company specializing in the production and sale of measuring equipment utilized in the semiconductor industry.

Responsibilities:

• Identifying potential clients who can benefit from the product offerings
• Traveling to meet with prospective clients, both locally and internationally
• Establishing and maintaining relationships with both new and existing customers
• Understanding and interpreting customer needs and preferences
• Generating price quotes for clients
• Engaging in negotiations to secure sales agreements while agreeing on terms and conditions
• Providing post-sales assistance and support services
• Managing client accounts and their associated administrative tasks
• Analyzing the costs and sales associated with each client account
• Compiling and presenting reports to the corporate headquarters
• Consistently meeting predetermined sales targets
• Coordinating and overseeing sales projects
• Contributing to marketing efforts by participating in trade shows, conferences, and various promotional events
• Conducting technical presentations and showcasing how our products fulfill client requirements
• Offering pre-sales technical guidance and product education
• Collaborating with fellow sales team members and technical experts
• Resolving client issues and addressing their concerns
• Assisting in the development of tailor-made products
• Creating training materials and providing support to the sales team
• Assisting the sales manager with data analysis and sales presentations

Requirements:

• Diploma or degree in Electronic, Mechanical or Mechatronics Engineering
• Preferably minimum 2 years sales experience
• Knowledge in gas control and analysis equipment in vacuum process (RGA, Manometer, Gas concentration monitor, MFC, MFM) preferred
• Preferably minimum 1 years working experience in cleanroom environment or semiconductor industry
• Able to do after office hour support
• Customer focused and oriented
• Good communication skills
• Self-motivated, mature, hard working and able to work under pressure

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Ian Gan Zhi Shen | EA Personnel No.: R21102913

962

• Actively creating leads, following them up, and converting them from prospects to clients
• Actively engage with new and existing members to obtain potential referrals
• Build rapport with prospective clients to identify their needs
• Providing support at Front of House to ensure our members receive the unparalleled experience
• Work as a team to successfully exceed the sales targets and KPIs

Other Information:

• Basic salary + Uncapped Commissions
• Full medical coverage
• Trainings will be provided
• Complimentary staff benefits
• Uniforms provided
• Entry Level Candidates are Welcome to apply
• Working Location: Multiple

• Manning of hotlines & Customer Care mailbox
• Handling incoming enquiries via hotlines, email etc
• Any other ad-hoc duties as assigned

Requirement:

• Minimum Diploma
• Location: Somerset
• Working hours: Mon - Fri, 8:30am - 6pm
• Salary: Up to $3400
• 1 year contract (renewable)
• Able to start work immediate or within short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Wong See Yun

EA Reg ID: R21100918

EA Licence No.:19C9603

About Us:

Our client is on a mission to redefine customer service in the Service Sector by transforming it into an art form. We believe in creating not just transactions, but memorable experiences that leave our guests with smiles and stories to share.

Role Overview:

As our Guest Relations Guru, you play a pivotal role in shaping and enhancing our customers' experiences. Your responsibilities extend beyond mere inquiry handling – you're a master of communication, a problem-solving enthusiast, and an empathetic individual.

Key Responsibilities:

1. Guest Experience Management: Oversee and manage the Guest Experience Index (GEI) to gauge customer sentiments and formulate strategies for elevating customer satisfaction.
   Collaborate with internal stakeholders to ensure seamless alignment of customer experiences with our brand and mission.
   
2. Customer Relationship Management (CRM): Manage and optimize the Customer Relationship Management (CRM) system for integrated, accurate data capture throughout the customer lifecycle.
   
3. Feedback Analysis and Service Improvement: Analyze customer feedback from all touchpoints, identifying trends, areas for improvement, and opportunities to enhance customer loyalty.
   Investigate and resolve customer complaints in alignment with brand values, aiming to improve overall customer satisfaction.
   
4. Multichannel Communication: Provide prompt and accurate responses to customer inquiries through various channels, including phone, email, social media, and chat.
   
5. Collaboration and Reporting: Collaborate with internal teams to address and prevent recurring issues.
   Prepare and present weekly and monthly customer service reports, covering feedback, GEI and NPS scoring, service recovery, and actionable recommendations.
   
6. Administrative Support: Undertake additional Marketing administrative duties as required, including sourcing quotations, preparing minutes, reports, and managing marketing assets inventory.
   
7. Executive Support: Manage the CEO's schedule, organizing appointments, meetings, travel arrangements, and handling expense claims.
   

Requirements:

• Demonstrable experience in customer service, preferably within the hospitality or service sector.
• Exceptional written and verbal communication and interpersonal skills.
• Proven ability in problem-solving, maintaining a customer-focused approach, and exceeding customers’ expectations.
• Ability to handle stressful situations with poise and professionalism.
• Proficiency in PowerPoint and Excel.

If you are passionate about turning customer service into an art form and possess the skills to create smiles and unforgettable experiences, we invite you to apply!

You hereby acknowledge and provide your consent for the utilization of your personal data for the explicit purpose of recruitment and job placement with this job application.

We regret to inform that only shortlisted candidates would be notified. EA License: 22C0941 (Communal Connections Pte Ltd)

As a Platform Engineer, your role is to design, develop, and maintain distributed applications using the Oracle Tuxedo middleware platform and other technologies.

• Designing and developing distributed applications using Oracle Tuxedo middleware platform.
• Writing efficient, scalable, and reliable code in programming languages such as C, C++, Java, or COBOL to implement application logic.
• Configuring and managing the Oracle Tuxedo environment, including setting up application servers, managing resources, and optimizing performance.
• Collaborating with cross-functional teams, including business analysts, system administrators, and database administrators, to gather requirements, design application architecture, and ensure seamless integration.
• Developing and maintaining documentation for applications, including code comments, technical specifications, and system configurations.
• Performing unit testing, debugging, and troubleshooting to ensure the applications meet functional and performance requirements.
• Conducting performance tuning and optimization of Oracle Tuxedo applications.
• Keeping up to date with the latest Oracle Tuxedo platform updates, technologies, and best practices in distributed application development.
• Providing technical support and guidance to other team members and stakeholders.
• Participating in code reviews and ensuring adherence to coding standards and software development best practices.

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Proven experience in developing distributed applications using Oracle Tuxedo middleware platform.
• Strong proficiency in programming languages such as C, C++, Java, or COBOL.
• Familiarity with middleware concepts, distributed computing, and service-oriented architecture (SOA).
• Experience in performance tuning and optimization of Oracle Tuxedo applications.
• Knowledge of database systems and SQL.
• Excellent problem-solving and debugging skills.
• Strong communication and teamwork skills.
• Ability to work independently and manage multiple priorities in a dynamic, deadline-driven environment.

- Candidate must possess at least Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Engineering (Civil) or equivalent.

- At least 5 Year(s) of working experience in the construction-related projects

- Abilities to work with Consultants

- Required Skill(s): AutoCAD, project management, good communication skills, good personal-relationship skill

- Preferably Junior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.

Responsibilities

• Provide maintenance support for security systems and tools, including firewalls and other security technologies, as per the maintenance contract requirements
• Conduct security assessments and audits to identify vulnerabilities and provide recommendations for remediation
• Perform system upgrades, patches, and backups to ensure the security systems are up-to-date and running efficiently
• Provide incident response support, troubleshoot security incidents, and work closely with clients to resolve issues in a timely resolution
• Implement security policies, procedures, and standards to ensure compliance with relevant laws and regulations
• Collaborate with clients and stakeholders to ensure that security requirements are integrated into new projects and systems
• Provide internal training and support to the team as part of knowledge sharing.
• Participate in on-call standby rotation to provide 24/7 support for incidents
• Participate in regular operations review meetings, including operational issues, tickets review, etc

Requirements

• Singaporean
• This is an L3 Engineer role
• At least 5 years in network security preferably in a maintenance support role
• Knowledge in network and operating systems
• Knowledge in network routing, switching technologies and protocols
• Exposure in scripting languages and security tools
• Hands-on experience in firewall and VPN technologies such as Cisco ASA Firewall and VPN, Cisco ACS/ISE, Cisco ESA/SMA, Cisco WSA, Palo Alto firewalls, Checkpoint, Juniper, Fortinet firewalls, etc
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
• Availability to work extended hours and participate in on-call standby rotation

Preferred Requirements

• CCNA certified