Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

We are developing and executing a shared strategic vision for Loyalty & Marketing Services platforms and products that enable Visa to be the world-leading data-driven payments company. As a Data Engineer, you will be part of world-class team of Engineers to define, drive and execute on this vision. We are looking for a self-motivated individual with software engineering skills and expertise with Java, Web technologies & Big data. The candidate will be extensively involved in hands-on activities including POCs, design, development, testing, and documentation. Candidate must be flexible and willing to switch tasks based on team's needs.

Primary responsibilities will include:

• Design and develop mission-critical systems, delivering high-availability and performance
• Work on development of new products and enhancements to existing systems iteratively by building quick POCs and converting ideas into real products
• Work closely with architects, business and technical stakeholders to develop high quality products and services that meet business requirements and expectations while applying the latest available tools and technology
• Instill best practices for software development, and deliver high quality work on tight schedules
• Identify opportunities for further enhancements and refinements to standards and processes
• Coordinate Continuous Integration activities, testing automation frameworks, and other related items in addition to contributing core product code
• Present technical solutions, capabilities, considerations, and features in business terms. Effectively communicate status, issues, and risks in a precise and timely manner

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications

• Bachelors degree, OR 3+ years of relevant work experience.

Preferred Qualifications

• 1 to 2 years of software development work experience along with a Bachelor’s degree, or 2+ years of work experience with an Advanced Degree in a technical field such as computer science, computer engineering, or a related field.
• Solid foundation in computer science with strong competencies in data structures, algorithms, and software design optimized for building highly distributed and parallelized systems.
• Proficiency in Java or Scala with strong design and coding skills.
• Hands-on experience with web technologies including Spring Boot, HTML, CSS, JavaScript, JSON, JQuery, and REST API.
• Practical knowledge of Angular.
• Working experience with Spring and Hibernate frameworks.
• Experience with Apache Spark is plus.
• Familiarity with Git/Stash, Ant, Maven, Jenkins, and Jira.
• Experience with database technologies like DB2, Oracle, SQL Server.
• Knowledge of Unix/Linux operating systems.
• Experience with Agile & DevOps methodologies.
• Excellent analytical and problem-solving skills with a strong automation mindset.
• Capability to handle multiple competing priorities in a fast-paced environment.
• Excellent written and verbal communication skills and the ability to effectively communicate logic and implementation plans to team members and managers.
• Self-starter, quick learner, and detailed and thorough.
• Experience in payment processing is a big plus.

Job Description

• Installation, commissioning, maintenance and testing of equipment.
• Compile field service reports after servicing of equipment.
• Provides product, service, or equipment technical and engineering information by answering questions and requests.
• Maintains product database, entering data.
• Maintains professional and technical knowledge.

Job Requirements

• Diploma in Electrical & Electronic Engineering or higher
• Strong interpersonal skill
• Good analyzing information and verbal communication skills
• Class 3 driving license

Additional Notes:

• Opportunities for overseas training and job.
• On the job training and Safety training will be provided.

Under administrative supervision of the Technology, this position is responsible for the deployment and maintenance of a cloud-based applications infrastructure.

Responsible for deploying, automating, maintaining, troubleshooting and improving the systems that keep the backend infrastructure running smoothly. The role requires you to have hands-on technical experience and a can-do approach towards environment automation / management and continuous improvement.

Job Duties:

• Deploying, automating, maintaining, and managing AWS cloud-based production system, to ensure the availability, performance, scalability and security of productions systems.
• Build, release, and configuration management of production systems.
• Pre-production Acceptance Testing to help assure the quality of our products / services.
• System troubleshooting and problem solving across platform and application domains.
• Suggesting architecture improvements, recommending process improvements.
• Ensuring critical system security using best in class cloud security solutions.
• Evaluate new technology options and vendor products.

Skills and Requirements:

• Bachelor’s degree in computer science or other equivalent technical discipline.
• 1+ years’ experience with using a broad range of AWS technologies (e.g., EC2, RDS, ELB, EBD, S3, VPC, Glacier, IAM, CloudWatch, KMS) to develop and maintain an Amazon AWS based cloud solution, with an emphasis on best practice cloud security
• AWS Certified Solution Architect (Associate) is preferred.
• Conversant with infrastructure definition tools such as Cloud Formation and Terraform
• Experience as a DevOps Engineer in a 24x7 uptime Amazon AWS environment, including automation experience with configuration management tools.
• Scripting Skills: Strong scripting and automation skills.
• Operating Systems: Windows and Linux system administration.
• Monitoring Tools: Experience with system monitoring tools.
• Problem Solving: Ability to analyze and resolve complex infrastructure resource and application deployment issues.
• Experience with other Clouds such as Azure or GCP can be considered.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

As an Engineer (Facilities Management & Engineering), you will assist in managing the contracted services for repair, preventive maintenance and/or new construction of building facilities and grounds to ensure compliance with statutory and user requirements. Specifically, you will develop and direct initiatives to maintain and operate building facilities and systems to meet building operational requirements and ensure safe system operations. Other duties include rendering technical assistance with regard to maintenance planning, budgeting for projects and ensuring timeliness and cost-effectiveness of projects.

Requirements

- Bachelor’s degree in Mechanical Engineering/ Facilities Management with a minimum of 2 years of relevant experience

- Prior training in management roles and supervisory experience of maintenance services for healthcare buildings and facilities would be advantageous

- Exposure to Heating, Ventilation, and Air Conditioning trades­ is preferred

- Excellent interpersonal and communication skills

- Self-motivated with the initiative to complete tasks and projects assigned

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Do you want to work for a leading marine contractor in technically challenging offshore projects from our Singapore Office?

At Heerema Marine Contractors, we do something new every day. We operate the world’s largest crane vessels and with them we transport, install and remove structures for the offshore energy markets. Our projects range from installing wind turbines, removing retired offshore oil and gas platforms to installing platforms amongst the largest in the world. You can find our headquarters in Leiden (the Netherlands), and there are offices in Houston, London, and Singapore while our vessels work globally. By joining us, you will play an important part in our unique maritime adventure.

As a (Jr.) Structural Engineer you provide designs and analysis for product development, study, tender and commercial T&I projects.

You will have the opportunity to go offshore on our vessels and see your designs and work in action, supporting our fleet with anything that requires a bright technical mind and pro-active attitude.

Daily activities

Your tasks and responsibilities include the following:

• Perform concept and detailed design of offshore lifting arrangements and steel structures, such as lifting appliances, lift points, lift arrangements and grillage and seafastening.
• Perform structural calculations and prepare technical design reports.
• Review structural deliverables (construction reports and drawings).
• Perform quality control on deliverables prepared by colleagues.
• Contribute to a continuously improving and learning organization by i.e. actively sharing knowledge and experience and identifying and providing follow up subjects for improvement.

Who will you work with?

The (Jr.) Structural Engineer is member of the Technology Department. You will work in a team with other engineers in various disciplines and actively liaise with colleagues in other departments and offices, like procurement, fabrication, and operations.

Is this the job for you?

You are a team player who organizes and plans the work and the involvement of others effectively and efficiently. You are quality and result oriented and have the ability to adapt easily when needed. Next to this you take the different interests of different divisions of the organization and mutual relations into account. You recognize the effects and results of your own decisions or activities on other parts of the organization.

Furthermore, you have:

• A Bachelor or Masters degree in Offshore Engineering, Civil Engineering, Mechanical Engineeringor Similar.
• Fluent in English (spoken and written)
• Affinity with structural engineering, project preparation and execution of offshore projects.
• Excellent analytical, practical and pragmatic skills.
• The ambition to work (temporarily) offshore on our vessels, overseas or in our other offices.

Working at Heerema Marine Contractors

Making the impossible possible offshore, this is what drives us at Heerema! To execute our offshore projects we must innovate, engineer and develop to find solutions for our clients’ challenges. Working with Heerema means working in an international, informal, and friendly environment where you will meet likeminded and passionate colleagues.

What we offer

• Excellent secondary labor conditions, such as health insurance, a bonus payment, overtime payment, business trip-, yard-, and offshore allowances.
• Starting at 18 working days and increasing to 25 days of annual leave.
• Ample opportunities for personal and professional development.
• Opportunities to develop your initiatives within a team.
• An informal working environment with international colleagues.
• A centrally located office with a good accessibility and parking.

· 5 days’ work week

· Central area near MRT

· Reputable and stable organization

Job Responsibilities:

· Provide pre-sales and post-sales technical support to customers and internal sales team, handling customer NDA and sample request

· Collect customers’ feedback and provide recommendation to customer for design requirements, product enhancements and capture new product opportunities

· Responsible for identifying and clarifying any technical issues related to new or existing products, and clearly communicate findings to the respective business unit

· Hands-on technical support to customers, documenting problems, and suggesting solutions

· Report design, reliability and functional problems to the appropriate groups within company & associate groups and work to solve problems

Requirements:

· Degree in Engineering (Electronics) or equivalent

· 5 years of technical customer support experience in semiconductor industry

· Field experience or hands-on practice or knowledge of multi-disciplinary system design and development

· Knowledge of Smart Card, RFID and microcontroller products; knowledge of physical access control and the security industry is desirable

· Experience with or knowledge of one or more of: CCD, CMOS image sensors, image capture, video standards, image processing

We would like to invite interested applicants to apply.

Thomas Tan

Registration No: 12C6253

License No: R2094900

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Your Role

We are looking for an experienced Maintenance & Service Engineer/ Electrical Engineer/ Senior Technician repair, maintenance and troubleshooting on electrical related work. You will perform preventive maintenance on machines and cost reduction. Support new equipment installation and major periodic maintenance activities as required.

What Will You Do

• Repair, maintenance and troubleshooting on electrical related work
• Perform preventive maintenance on machines and cost reduction
• Support new equipment installation and maintenance activities
• Other ad-hoc duties assigned by manager

What Do We Want

• Min Nitec/Diploma & above in electrical and electronic/ engineering / equivalent.
• At least 1-2 years & above of service experience in electrical background.
• Able to read electrical diagram and well verse with electrical repair (Electrical circuit)
• Class 3 driving license.

What Will You Get in Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$4000 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

• 5+ years of professional experience in QA / Testing and agile methodology
• Skilled in both Manual and Automation testing
• Tooling experience in SQL Server/DB2/SQL, SOAP UI, XML, JIRA knowledge
• Experience in Selenium, APPIUM, KATALON, TOSCA, API, WINDMILL is required
• Good team player, fast learner and good analytical skills
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with automated testing tools
• Experience with performance and/or security testing is a plus

• 7+ years of professional experience in QA / Testing and agile methodology
• Skilled in both Manual and Automation testing
• Tooling experience in SQL Server/DB2/SQL, SOAP UI, XML, JIRA knowledge
• Experience in Selenium, APPIUM, KATALON, TOSCA, API, WINDMILL is required
• Good team player, fast learner and good analytical skills
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with automated testing tools
• Experience with performance and/or security testing is a plus

• Managing the day-to-day planning and engineering initiatives for the project
• Responsible for project functions; e.g. Site Management, Project Control Management, Engineering Management, Procurement, Construction Management, etc.
• Supervise and prepare methods for the project and any installation procedures, task plans and guidance
• Monitor site progress against budget and forecast schedule
• Ensure EHS and QA/QC standards of works by trade cons are met
• Ensure accurate and timely reporting of works progress to Senior Manager
• Identify and notify Senior Manager and Executive Manager (PMO) of any additional works or changes that constitute a variation
• Always ensure coordination and communication with all trade cons
• Prepare meeting minutes for project meeting
• Manage project closeout and obtain all warranties for final acceptance
• Support tender processes

• 5+ years of professional experience in QA / Testing and agile methodology
• Skilled in both Manual and Automation testing
• Tooling experience in SQL Server/DB2/SQL, SOAP UI, XML, JIRA knowledge
• Experience in Selenium, APPIUM, KATALON, TOSCA, API, WINDMILL is required
• Good team player, fast learner and good analytical skills
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with automated testing tools
• Experience with performance and/or security testing is a plus

Our esteemed client, an established MNC, is searching for a QA Assistant Engineer/Engineer:

Job Responsibilities:

• Inspect outgoing and incoming parts according to established procedures and specifications, including incoming process inspections.
• Maintain accurate quality records and manage quality-related data.
• Identify and escalate quality issues to the appropriate personnel for resolution.
• Ensure segregation of non-conforming products to prevent mixing with conforming products.
• Authorize rejection of parts that do not meet quality standards.
• Approve the release of conforming parts for storage and subsequent delivery.
• Conduct routine factory tests and inspections on completed switchboards.
• Perform testing and commissioning of switchboards on-site or on vessels, ensuring customer satisfaction, and address warranty claims or quality concerns.
• Conduct official tests on switchboards with surveyors, consultants, or customers as required.
• Support the manager in fulfilling quality responsibilities and achieving objectives.
• Maintain cleanliness and organization in the QA Department.
• Adhere to safety protocols during all tasks.
• Use calibrated instruments for inspections to ensure accuracy.
• Initiate actions to prevent product non-conformities.
• Propose and implement solutions for identified issues.
• Verify the effectiveness of implemented solutions.
• Control further processing or delivery of non-conforming products until issues are resolved.
• Undertake additional responsibilities as assigned by supervisors.
• Comply with the Quality Management System procedures for effective implementation and control.

Job Requirements:

• Diploma or Degree in Electrical Engineering.
• Prefer 2 to 3 years of QA experience in marine or industrial field.
• Experience in testing of switchboards/panels will be an advantage.
• Willing to work onboard the vessel and travel occasionally.

Additional Information:

• Salary: Up to SGD 3,500 +AWS +VB (2 Months)
• Working Location: Tuas Crescent
• Working Days: 5-day work week
• Working Hours: 8:15 am to 5:45 pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Job Description

• Industry/ Organization Type: Manufacturing – Air Compressor
• Position Title: Service Technician/ Field Service Engineer
• Working Location: Islandwide (Office at Tuas)
• Working Hours: 5.5 days (Mon – Fri: 9.00am – 6.00pm, Sat 9.00am – 1.00pm)
• Salary Package: Up to $4000 + OT + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Provide on-site support including the installation, start-up, testing, and commissioning of compressor and dryer units.
• Conduct troubleshooting, preventive maintenance, and repair of air compressors and refrigeration dryers, focusing on mechanical, electrical, and pneumatic systems.
• Respond to service calls and perform routine servicing at customer sites.
• Assist in overseeing the production process to ensure minimal breakdowns.
• Prepare and submit detailed repair and maintenance quotations for service and spare parts sales.
• Efficiently plan and coordinate individual service jobs on a weekly and daily basis.
• Conduct technical training to customers as necessary.
• Other ad-hoc duties which may be assigned.

APPLY NOW!!!

• Minimum NiTEC, Diploma or Bachelor’s Degree in Engineering (Mechanical) or Engineering (Mechatronics/Electromechanical).
• At least 2 years of relevant experience.
• Possess Class 3 driving license.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71131 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Description

• Industry/ Organization Type: Marine Spare Parts & Machinery Stockist
• Position Title: Marine Service Manager
• Working Location: West – Gul Circle
• Working Hours: 5.5 days (Mon-Fri: 8 am-6 pm, every Sat: 8 am-1 pm)
• Salary Package: Up to SGD 7000 + Bonus + On-site allowance
• Duration: Permanent

Key Responsibilities

• Lead a team of Service Engineers & Technician and supervise the overhauling & commissioning of Engine & other aux equipment
• Work in Anchorage, Off-port limits, shipyard, onboard vessel on voyage repair
• Work with contractors for jobs that have to be outsourced
• Prepare service and calibration reports of the work activities
• Able to advise and recommend to the Technical Superintendent and Chief Engineer on faults/defects and operation of the machinery in accordance with the manufacturer's specification
• Provide technical support and deliver high-quality service standards to satisfaction of customers
• Carry out a risk assessment for each service and observe safe work practices and regulations onboard vessels & in the workshop
• Conduct daily toolbox meeting
• Responsible for continual improvement in the Service Department

APPLY NOW!!!

• Min. Diploma in Marine or Mechanical Engineering
• Min. 5 years of working experience in the Marine industry
• Must have Hands-on experience on 2 & 4 stroke engines, purifiers, pumps, and air compressors
• Those with sailing experience are welcome
• Highly organized person who can work with tight schedules to cater to the different arrival times of ships
• Juggling the demands of paperwork and on-site work, and coping with tight work schedules and unanticipated events

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66038 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

i. Monitor/manage feedback from multiple feedback channels (e.g.calls to contact centre, emails to public facing inboxes, as well as other digital and traditional platforms);

ii. Monitor and manage Authority’s contact centre;

iii. Manage and enhance Authority’s Customer Management System (CMS) by working closely with system vendor on the deployment of system enhancements by stipulated timeline;

iv. For cases handled by SQO, ensure that final replies are issued to feedback providers within the service timelines (See ANNEX C);

v. Respond to requests from operation divisions for vetting of replies within one working day;

vi. Submit monthly data analytics report on NParks and AVS overall case management performance for current month by the end of the next month;

vii. Implement any other Service improvement initiatives when assigned

Monday to Friday - 8.30 AM to 6.00 PM

Working location : 1 Cluny Road , Singapore 259569

Job Requirement :

Degree in mass communications, marketing, or related discipline;

(b) At least 3 years’ relevant experience in customer service management, call centre management or quality service management;

As a Passenger Service Associate, you play a vital role in creating a pleasant experience for passengers’ departure. You will be a part of a dynamic team, working in an exciting environment where you can gain insight to ground handling operations in Changi Airport. You can look forward to career opportunities, attractive incentives and recognition.

Key Responsibilities:

• Checking in passengers

• Service ambassador to assist and guide passengers on the use of Self Service Kiosk and Auto Bag Drops

• Gate handling duties including communicating with airline crews and coordinating departure activities with various departments

• Guiding and escorting transit passengers from arrival gate to Transfer Holding Area (vice versa)

• Assisting passenger who require special assistance

• Any other Ad-hoc duties assigned by your supervisor

Requirement

• Minimum GCE ‘O’ Level or equivalent

• Able to perform rotating shift work including weekends and public holidays

• Customer Oriented and a good team player

• Comfortable with using computer

• Able to converse and write in English confidently

Working Location:

Terminal 4

Work Timings:

Rotating Shifts (Morning, Mid and Overnight)

Timing will vary depending on operational needs

• Maintain computer systems and network.
• Installing and configuring computer systems,diagnosing hardware and software faults.
• Solve technical and applications problems
• Support of related cloud drive.
• Maintain,improve and update company’s website.
• To perform frontline enquiries and reception duties;
• To manage the Student Support Services’ Reception Desk and resources to ensure it is welcoming and informative;
• Any other duties on assigned by Principal.

Job details:

1. Responsible to plan, organise, track and maintain machinery repair activities and developing preventive/predictive maintenance procedures.

2. Maintaining an internal record of the maintenance of equipment

3. Ability to spot potential issues and act quickly on serious problems

4. Respond to emergency calls for maintenance; Manage the set up and take down of different events. Perform troubleshooting to solve minor repair issues.

5. A good understanding of maintenance machinery and equipment, as well as outstanding written and verbal communication skills in English and Chinese

6. Liaise internally (ops & workshop team) to arrange for servicing

7. Establish, implement, train, and monitor maintenance guidelines.

8. Manage inventory of maintenance supplies and equipment, ordering and restocking as necessary.

9. Any other duties as assigned.

Requirements:

- ITE certificate/Diploma in Mechanical Engineering, Electrical Engineering, or a related field.

- min 2 years of experience in servicing and maintaining heavy machineries, with specific expertise in mobile equipment preferred.

- Excellent problem-solving skills and the ability to work independently

- Good communication skills

- PC literate in MS applications and proficient in spoken and written English

The Client Service Associate is part of a dynamic team providing concierge-level customer service and patient care at Minmed Health Screeners. The Client Service Associate is an important touch point and a service ambassador when patients attend for Executive Health Screening.

Role & Responsibilities:

• Provide a high level of customer care to patients who arrive for Executive Health Screening
• Manage patients' enquiries and appointments in a professional manner
• Provide information to guide patients towards an appropriate choice of screening packages
• Assist with clinical procedures, including but not limited to measurement of blood pressure and body mass index, conduct of eye test, ECG and other biometric measurements
• Prepare medical reports and process medical results in accordance to protocols in an expedient manner
• Keep proper clinical records in line with requirements of MOH
• Maintain good housekeeping and perform other duties which may be assigned

Requirements:

• Diploma education
• Experience in healthcare or clinic setting advantageous
• Applicants with Hospitality background is an advantage
• Good interpersonal and communication skills
• Strong customer and service oriented posture
• 6 working days

COMPANY BACKGROUND

Company manufacture and provide repair & service of Air-conditioning Chiller. Our customers are from building and construction industries.

Position : Chiller Maintenance & Service Technician

Responsibilities:

· Able to Perform servicing and maintenance on chiller

· Able to Repair and troubleshooting on chiller will be an advantage but not essential.

Requirements:

· ITE/NTC from local technical institution

· Able to communicate well verbally and in written form.

· Team player

· Willing to work overtime

· Those without experience or qualification will also be consider

* Benefits: Medical, insurance, dental

* 5.5 working days

Mon to Fri : 8:30Am to 5:30Pm

Sat : 8:30Am to 12:30Pm

* Salary : $2500 to $3500

Lin Stephanie

EA Registration Number: R23118908

EA Licence No: 23C1729 ( SHR Global Talent )

This role is to provide excellent customer service standards to guests at Brotzeit® restaurant establishments and ensure that guests’ dining experience exceed expectations.

Main Duties and Responsibilities

• Welcome guests in a warm and friendly manner.
• To provide excellent customer satisfaction through exceeding expectations of guests.
• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a delightful dining experience.
• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
• Maintain a high level of customer service by embracing the 8-Steps of Service Excellence as per QSC standards.
• Perform day to day pre-opening and closing activities as per SOPs.
• To adhere to service SOPs.
• Ensure that food hygiene and safety standards are maintained and comply.
• Perform general housekeeping and equipment maintenance duties.
• Report on time, in proper uniform and grooming standard.
• Work together with other team members to provide good quality service.
• Execute any other duties as assigned.

Job Requirements

• At least 1 year of experience working in customer service
• Possess good command of English
• Minimum GCE “N”/”O” level, customer service certificate or certificate in any relevant fields
• Friendly, cheerful and able to work under pressure and in a high-volume environment
• Great team player and customer service oriented
• Possess strong initiative and integrity

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. Job roles and responsibilities may be revised from time to time to support business growth and need.

Benefits

• AWS & sign-up bonus up to $700
• 5-day work week, 44 hours
• Work-life balance (flexi timings - 20hrs or 30hrs/wk)
• Staff discount up to 25% and staff meal provision
• Outpatient medical consultation benefit
• Clear and rapid career progression
• Supportive leaders, managers and great colleague
• Birthday gift

We regret that only shortlisted candidates will be notified. Positions will be commensurate based on experience.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Job responsibilities

• To be responsible for the preparation of report required by principal and internal stakeholders

• Be responsible on minutes taking and timely submission.

• To coordinate with internal stakeholders on related matters (e.g. Finance, Human Resource Department, etc.)

• To be in-charge of ensuring documents are being submitted timely with compliance to principal and company guidelines.

• Taking ownership of tracking Work in Progress status, follow up and update status to HOD.

• Preparation of the WIP summary for monthly meeting.

• To be familiar with warranty processes and ensure company adhere to warranty policies and guidelines,

• Ensure all repair orders and invoices are kept in order.

• Any other duties or tasks that are assign by Service Manager whenever needed.

Job requirements

• GCE ‘O’ Level or GCE ‘A’ Level/ Diploma

• 3 years’ experience in relevant industry

• Self-motivated and able to work independently.

• Quality orientation

• Analysis of Trade Finance user requirements and development of TF software.
• To ensure the business/operational objectives of the new business requirements are well defined
• Performing systematic business analysis
• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.
• Designing functional solutions & user workflows and documenting Functional Specifications.
• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.
• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders. To rationalize test cases when needed to match with available resources and target timeline.
• To validate SIT test results produced by testing team to signoff.
• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.
• Documenting/reviewing user manuals and release notes as required
• Assist in providing tactical/strategic solutions for new client requirements
• Assist in the conversion/migration exercise where necessary
• For production defects, perform functional analysis and propose solutions.
• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.

Technical Competencies

• Hands on database SQL knowledge
• Strong understanding of standards such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.
• Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.
• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.
• Good team player with great commitment and attitude.
• Good communication and coordination skill among multiple teams that are cross cultural and cross country.