We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Service Associate who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar / Raffles Place MRT station)

Job Duties:

• Developing connections and new sources of business
• Networking and building relationships with business partners and jobseekers
• Identifying and pursuing new business opportunities to expand the client base
• Business partnering with internal stakeholders to improve current processes and implement new procedures
• Conducting market research and competitive analysis to identify trends and opportunities for growth
• Preparing and delivering presentations and proposals to potential clients
• Developing strategies for brand promotion and lead generation
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree in Business Administration of Management
• At least 3 years of working experience
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected]/ [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

• Location: Changi
• Working days: 5 days
• Weekday: 8am - 5.45pm
• Salary: $2,300 - $ 2,800

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.
• Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.
• Provide customer service to walk-in clients, and handle cashiering duties.
• Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.
• Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.
• Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.
• Perform any other duties as assigned.

Requirements:

• 1-2 years of experience in parts management within the music instrument industry.
• Proficient computing skills and familiarity with relevant software and systems.
• Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Full Title : Customer Service Executive

Location: Changi

Working days: 5 days
Weekday: 8am - 5.45pm
Salary: $2,300 - $ 2,800

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Key Responsibilities:

1. Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.

2. Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.

3. Provide customer service to walk-in clients, and handle cashiering duties.

4. Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.

5. Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.

6. Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.

7. Perform any other duties as assigned.

Requirements:

1. 1-2 years of experience in parts management within the music instrument industry.

2. Proficient computing skills and familiarity with relevant software and systems.

3. Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Change Service Team Lead for Chief Technology Officer Organization

Role Description:

The CTO (Chief Technology Organization) Change Service Lead at Associate Director level will be based in the Singapore Technology Center and will have responsibility to establish a centralized tiered change service function to service to all CTO initiatives and product teams. Service levels will range from self-service for most product teams to full-service for our highest priorities. Change services, including templates, will be based on the Prosci ADKAR methodology. We consider communications one of the major tools to execute on change, so the services will include curation of communication channels and presentation assets, including videos and graphics. The expectation is that the Change Service Lead and the team they lead will be hands-on experts at using both change and communication tools, as well as able to upskill others.

Responsibilities:

Management of Change Service Team

• Manage a small team that will include the Product Manager of our CTO Portal (SharePoint) and a rotating pool of students and Gig based employees across our network of Technology Centers (US, Czech Republic, Singapore and India) to provide services globally.
• Advocate for the use of GenAI in the creation of change deliverables by the change service team and beyond.
• Establish the success criteria for the change services team in partnership with senior level stakeholders.
• Upskill a broader set of CTO employees on change using the Prosci ADKAR methodology.

Qualifications:

• Bachelor’s Degree in Business, Psychology, or a related field.
• Experience in establishing a central service related to change or communications.
• Certification in one or more change management methodologies (ex: ADKAR).
• Portfolio of creative assets, such as videos and graphics
• Experience in managing a team of professionals across multiple geographies.
• Proven experience in leading and managing significant change initiatives, including creating the deliverables personally.
• Deep understanding of change management principles, methodologies, and tools.
• Exceptional communication skills, both written and verbal.
• Ability to clearly articulate messages to a variety of audiences.
• Excellent active listening skills and high emotional intelligence (EQ).
• Enthusiasm and curiosity about applying GenAI to the tasks related to change management and communications.

Our client is delivering innovative solutions for the marine and aviation sectors.

• Respond to customer inquiries via phone, email, and chat regarding services, bookings, and products related to marine or aviation operations.
• Assist customers with the booking and ordering process, ensuring all details are captured accurately.
• Resolve customer complaints efficiently and effectively, escalating issues when necessary.

Requirements:

• Nitec and above
• At least 2 years of customer service experience in Marine or Aviation sector.
• Strong analytical skills with a proactive approach to resolving issues and providing solutions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The AV Service Engineer is responsible for providing technical support, data collection, coordinating maintenance and operation activities to ensure the optimal operation of autonomous vehicles.

Key Responsibilities:

Level 1 Troubleshooting and Technical Support:

• Provide on-site Level 1 troubleshooting support (when activated) and debugging for technical issues encountered. Work with Level 2 support to identify, diagnose, and resolve basic configurations concerns, or minor hardware malfunctions.
• Collaborate with specialized teams or senior engineers to escalate complex issues beyond Level 1 for further analysis and resolution.
• Offer comprehensive customer support by resolving queries, providing technical assistance, and ensuring customer satisfaction.

Data Collection and Analysis:

• Execute routine data collection processes from data loggers, onboard sensors, software systems, diagnostic tools and feedback forms
• Analyze collected data to identify performance patterns, trends, and potential areas for optimization or preventive maintenance

Maintenance Coordination:

• Conduct and facilitate regular inspections, diagnostic tests, and scheduled maintenance for all vehicle assets including on-board equipment to ensure optimal functionality and safety.
• Develop maintenance schedules, ensuring adherence to protocols and manufacturer's guidelines for regular inspections, software updates, and component replacements.

Documentation and Reporting:

• Maintain meticulous records of Level 1 troubleshooting procedures, data collection findings, and maintenance activities performed on the buses.
• Generate detailed reports outlining identified issues, recommended solutions, and actions taken for each maintenance task or diagnostic analysis.

Operational Coordination:

• Coordinate operational activities including scheduling, resource allocation, and route optimization for the AV fleet.
• Collaborate with engineering, operations, and management teams to facilitate coordination between technical tasks and operational requirements.
• Propose and implement improvements to enhance operational efficiency, reliability, and customer satisfaction.
• Any other additional duties not listed above but deemed appropriate for product and operations support by project basis.

Requirements (Must-Haves):

• NITEC or Diploma in relevant Engineering field
• Excellent communication skills and the ability to collaborate effectively with technical teams and stakeholders.
• Experience with hands-on troubleshooting of any of the following: electronics, circuitry, computers, software, mechanical installations

Requirements (Good-to-Haves):

• 1-3 years of hands-on experience in service engineering, technical support and/or operations coordination
• Good understanding of Class 4 autonomous buses equipped with SAE Level 4 autonomy, including sensor technology, control systems, and software.
• Proficiency in Level 1 troubleshooting, data collection methodologies, and coordination of maintenance activities for Class 3 and 4 vehicles and electronics equipment
• Familiarity with Unix (Ubuntu) environment

Overview

Admission and Service Centre (AASC) has a team of financial counsellors who provides timely and accurate financial estimates information on patient’s hospital stay based on treatment or procedure. The role requires you to conduct bedside financial counselling for admitted patients in a consistent and comprehensive manner on estimated/ interim/ finalised medical cost. You will need to assist patients to understand and source for their financing options to reduce their upfront cash burdens by empowering patients to make informed decisions on the level of medical services based on their affordability.

Job Responsibilities

You will be responsible for the following:

Financial Counselling /Admission

• Conduct financial counselling to patient/NOK on the estimated hospital bills, available subsidies and schemes and various modes of payment.
• Assist patients to complete the various modes of payment forms.
• Refer appropriate cases to Business Office/Medical Social Worker for financial assistance schemes that patient may be eligible for.
• Ensure proper documentation and follow up is done for all inflight cases until patient discharge.

Patient Billing Matters

• Assist patients/NOK in their billing enquiries.
• To collect deposits, payments and handle any outstanding bills for eligible patients, or for other items ordered/applied by medical team such as rehabilitation items, mobility aids etc.
• Perform settlement for NETS / Credit Card transactions daily for patient outstanding payments.

Handling and processing of National forms (NEFR/MCAF/MT)

• To be able to explain and advise patient and their NOK on the various forms and the necessary proof of documentation needed.
• To ensure the original hardcopy of MCAF M/NEFR forms are submitted and send back to MOHH timely.
• To ensure SAP system is updated whenever these forms are consented by patient.

Other Responsibilities

• Perform daily housekeeping of the reception areas and workstations to maintain a professional image and neatness of the workplace.
• Reply emails received in the AASC email account daily.
• Ensure all e-BARFs and merge request cases are raised timely and correctly within the department.
• To manage the department supplies inventory.
• Involve and engage in ad-hoc projects as assigned by Reporting Officer.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Strong analytical, communication and interpersonal skills with positive “can do” attitude.
• Team player with natural ability to interact with healthcare team of all levels.
• Pleasant disposition, approachable, independent worker, have initiative and drive to resolve issues.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Able to perform 3 rotating shifts (includes night shifts, weekends, and public holidays).
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Our client is a manufacturer of machines that offers automated solutions for the pharmaceutical industry and healthcare facilities.

• Responsible for the design of controls system and programming coding.
• Modify controls design and other documents according to the company standards and compliance to industry standards.
• Develop specific program as per project requirements based on company coding standard.
• Support in controls and validation activities, conduct test and debug, internal buy-off, FAT and SAT.

Requirements:

• Diploma in any relevant engineering discipline
• At least 5 years of PLC experience in using Allen Bradley and Siemens-S7 programming.
• Good communication and able to work in a fast-paced environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Act as the Technical Subject Matter Expert (SME) for the Private Wealth system (FinIQ platform) and other assigned banking systems (including bespoke Backoffice systems and tools).
• Analyze, design, develop, customize, test, implement, and maintain assigned systems.
• Work closely with the Tech Lead to gather requirements from users, perform technical impact analysis and estimate effort for development/customisation.
• Create and update functional and technical documentation, as well as prepare test cases.
• Develop, modify, and customize applications/platforms based on requirements, overseeing or working with other team members when necessary.
• Conduct peer reviews of source code and documentation.
• Perform unit testing, system integration testing, and support user acceptance testing (UAT).
• Prepare release procedures and support production implementations.
• Update user manuals, system operational manuals, and other essential documentation.
• Troubleshoot issues and problems, provide workarounds and/or work with the product vendor to resolve the issue where necessary. Perform root cause analysis and come up with preventive measures.

Requirements:

• Bachelor's Degree in Computer Science, Computer Engineering, Information Systems, or a related field.
• 5+ years of experience in software development with Microsoft technologies (.NET, SQL Server/SSIS/SSRS, Azure).
• 3+ years of hands-on experience with the FinIQ platform in Private Wealth management.
• Strong understanding of the banking domain, particularly in Private Wealth.
• Proven ability to work effectively within a complex matrix organization.
• Solid knowledge of SDLC methodologies, particularly waterfall.
• Excellent presentation, communication, and coordination abilities.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24938

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Description

• Acts as a project lead by establishing development plans and preparing for design reviews.
• Guides others on engineering tools, test specifications and assesses application of Health, Safety, and Environment techniques during the design process.
• Applies and interprets engineering calculations to obtain design solutions and troubleshoot erroneous results. Defines input requirements and develops functional specifications by utilizing basic statistical methods and reliability techniques. Contributes to Halliburton’s Intellectual Property portfolio by delivering innovative and commercially successful solutions.
• Creates an impactful relationship with Halliburton’s technical community, customers, and vendors by proactively collaborating with key stakeholders.
• Participates in professional societies in area of specialization.
• Skills acquired through the completion of a degree in Mechanical Engineering or similar discipline.

Requirement

Minimum educational requirement of a doctoral degree and zero years’ experience or a master’s degree and two or more years’ related experience or a bachelor’s degree and four or more years’ related experience.

To be responsible for managing technology in projects and providing technical guidance / solutions for work completion

(1.) To be responsible for providing technical guidance / solutions ;define, advocate, and implement best practices and coding standards for the team.

(2.) To develop and guide the team members in enhancing their technical capabilities and increasing productivity (3.) To ensure process compliance in the assigned module| and participate in technical discussions/review as a technical consultant for feasibility study (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations).

(4.) To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.

Job Purpose

The Assistant Engineer’s job scope shall include leading a team of Technical Officer(s) to perform Preventive Maintenance (PM), Corrective Maintenance (CM), Overhaul (OH) and Engineering Support (ES) on all SMRT Thomson-East Coast Line (STEL) Trains, Depot and Workshop equipment so as to provide a safe, reliable and comfortable journey for our commuters.

Responsibilities

• Be aligned and act in accordance to SMRT's Vision, Mission, Service Standard and Core Values.
• Ensure good understanding, knowledge and skills needed for all maintenance activities and provide support for staff training.
• Lead and supervise a team of Technical Officer(s) to perform preventive, corrective, overhaul, troubleshooting, engineering analysis, investigation or any assigned maintenance activities on all rolling stocks, depot and workshop equipment.
• Assist to plan and coordinate staff deployment and shift roster to optimise resources utilisation.
• Verify and ensure all tasks executed by the team are in accordance to latest Work Instructions, Quality, Maintenance, Operational and Safety Procedures, and to ensure personal and peers’ safety at all times.
• Ensure spares, tools and equipment used are in good condition and calibrated if necessary.
• Perform train shunting activities and operate depot equipment, maintenance vehicles and maintenance equipment to support maintenance activities of the group.
• Verify and ensure work records done by the team are updated factually, accurately and timely on Work Records Form and on the Maintenance Management System
• Report immediately any abnormalities or practices observed that are not in accordance to Work Instructions, Quality, Maintenance, Operational and Safety Procedures.
• Adopt KAIZEN methodology (5M, 5S & 5W) to eliminate 8 Wastes and improve Productivity and Value of work performed.
• Provide support to staff, contractors or any other personnel who are required to perform work on depot and all rolling stocks.
• To support the group during incidents, accidents and emergencies.
• Ensure excellent housekeeping are maintained within all work areas.
• Maintain a high level of work discipline and standards.
• Perform any other task as assigned.

Qualifications & Work Experience

• Diploma in Electrical, Mechanical or Mechatronics Technology/ Engineering from a recognized institution.
• Preferably 5 year’s relevant experience in the railway environment.

• Industry: Pumps, blowers, Industrial Equipments, mining, waste water treatment.
• Identify & develop new business opportunities
• Establish new accounts as well as maintaining with existing customers
• Meeting Company objectives and expectations
• Marketing function for new products
• Corresponding with customers on quotations and purchase order related issues
• After Sales service calls

Requirements

• Diploma / Nitec in Engineering field
• Possess own vehicle / Class 3 Driving License
• Welcome entry level (Training Provided)
• Positive attitude, hardworking
• Work location at Tuas South
• Basic salary + Commission + Car allowance + Petrol Card

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

We invite highly motivated, dynamic professionals to join our growing Information Technology Services team.

Information Technology Services is dedicated to creating and delivering value to our business by leveraging on IT technologies. The team is responsible for delivering customer-focused solutions and high-quality IT services internally to enable our business.

The role involves:

• Design, implement, and maintain network and firewall infrastructure across both on-premises and cloud environments, ensuring optimal performance and reliability.
• Ensure compliance with internal standards, policies, guidelines, and information security protocols regarding network infrastructure. Implement best practices and industry standards.
• Drive diagnosis and resolution of complex network and application connectivity issues. Oversee technical support escalations and assist Tier 2 teams when necessary.
• Lead and mentor junior engineers, guiding them in the completion of tasks and helping to develop their problem-solving skills. Collaborate with cross-functional teams to achieve strategic objectives.
• Oversee network infrastructure projects, from planning to implementation, ensuring timely delivery and resource optimization. Engage with external vendors for managed services or new project implementation.
• Maintain detailed documentation of network configurations, policies, and procedures. Conduct semi-annual reviews of these materials to ensure accuracy and compliance.
• Act as the primary point of contact for escalated issues, providing timely updates to senior management and stakeholders. Work closely with the IT leadership to align network strategies with business goals.

⠀

The ideal candidate should possess:

• Degree in Computer Science, Information Technology/Security, or Systems Engineering.
• At least 5 years of relevant experience in cloud environments and network technologies, with 3 years managing projects related to connectivity engineering.
• In-depth knowledge of Cisco and Palo Alto firewall technologies, with a strong understanding of network infrastructure, services (TCP/IP, Routing, DNS), and cloud connectivity (AWS, Azure).
• Proven ability to diagnose and resolve complex network issues efficiently, providing timely and effective solutions.
• Excellent communication skills, with the ability to convey technical information clearly to stakeholders and team members. Demonstrated experience leading technical teams and managing cross-functional collaborations.
• Ability to analyse situations rigorously, logically, and systematically.
• Ability to contribute to continuous improvement of processes and services.
• A proven track record ensuring the proper functioning of operational services.
• Understanding of, and practical experience with, ITIL processes is an advantage.
• Ability to multi-task independently, while also working effectively in a team within a dynamic, fast-paced environment.
• Strong technical experience with Palo Alto security product such as (Prisma Access and Palo Alto Next Generation Firewall).
• Strong technical experience with Palo Alto security products, such as Prisma Access and Palo Alto Next Generation Firewall. Relevant certifications like Palo Alto Prisma Certified Cloud Security Engineer (PCCSE), Palo Alto Networks Certified Network Security Engineer (PCNSE), and optionally Cisco certifications, are highly desirable.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Mandatory Key Skills:

1. Role is focused on Middleware Configuration & App Infrastructure Integration

2. (Secondary Requirement): Application Software Aspect (Trouble Shoot Error Logs only, no programming needed)

4. Data Processing

5. 3-tier environment installation

6. Configuration and troubleshooting, Shell Script, SQL, NOSQL, System Integration, System Diagram

7. Application Infra Aspect (JBoss, Hive, HDFS, Hadoop, Cloudera, SSH, SSO *Not just simply MQ Series)

8. Please Note this is not server side infra

What you will be doing:

- Install Apache, JBoss, Maria DB

- Configuration and establish connection between above and Cloudera cluster includes edge node, hive, HBASE

Job Objectives

Potential candidate will support AML Projects/CRs for Singapore and Regional entities.

We are seeking a skilled System Integrator to join our team. As a System Integrator, you will be responsible for performing middleware

installations, configurations, and troubleshooting, as well as system integration with other systems and applications.

You will work closely with architects, security team, and development team leads to ensure compliance with

enterprise design principles, security standards, and control measures

Job Objectives

Potential candidate will support AML Projects/CRs for Singapore and Regional entities. We are seeking a skilled

System Integrator to join our team. As a System Integrator, you will be responsible for performing middleware

installations, configurations, and troubleshooting, as well as system integration with other systems and applications.

You will work closely with architects, security team, and development team leads to ensure compliance with

enterprise design principles, security standards, and control measures.\

Key Responsibilities

• Participate in end-to-end projects for the implementation of MLS includes middleware and LAMP

• Collaborate with architects, security team, and development leads to ensure compliance with design principles,

security standards, and control measures.

• Liaise with application teams across the group and countries to build enhancements according to the technical

solution plan.

• Analyze user requirements and convert them into design documents and other system documentation, capturing

key design decisions.

• Plan technical deliverables, perform design and development tasks to meet project requirements within schedule.

• Perform data mapping and process mapping with interfacing applications.

• Escalate any issues that impact project schedules and propose workarounds or resolutions.

• Create comprehensive technical documents for the implemented solutions.

• Test, maintain, and recommend software improvements to ensure strong functionality and optimization.

• Work with production support team to conduct root cause analysis, review code, and perform unit testing.

• Collaborate with Test Management teams to ensure completion of system integration testing (SIT), user

acceptance testing (UAT), performance/load testing, and application security testing with high-quality results.

• Collaborate with other application teams and business users to prepare test cases and test data for UAT and

Mock Run environments.

• Manage project change request approval windows and deployment schedules.

• Provide technical and testing support before and after production deployment.

• Liaise with other units across IT and Business in the organization.

• Manage external vendors for project delivery within the scheduled timelines.

Key Requirements

Must Have

• Bachelor's degree in computer science, information technology, or a related field

• At least 10 years of experience in Unix/Linux, Shell Scripting, SQL and database management

• At least 6 years of hands-on experience in middleware (Apache, Jboss, and Maria database) installation,

configuration and troubleshooting

• Proficiency in firewall, network, and security concepts to draft system diagrams and raise firewall connectivity

requests and perform verification

• Experience in integration with SSO, LDAP, SSL, FTP, Connect Direct and encrypted connectivity setup

• Experience in drafting system integration diagram, data flow diagram, class / ER diagram, program sequence

diagram, deployment diagram, etc

• Ability to multitask effectively and handle multiple team communication and coordination on development and

testing tasks

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, Git, Jenkins, JIRA, Aldon and Remedy

• Experience in MS Team, MS SharePoint, MS Office and Confluence