The Customer Service will be part of a business that is a market leader in the bearings industry. Reporting to the Sales Department, you will be responsible for e-invoicing activities.

Duties & Responsibilities:

• Upload tax invoices/credit notes, and/or delivery orders to the respective customers’ eInvoicing portals.
• Update the process status in via ERP system
• Monitor and track the completeness of the tax invoices in the IB2K system vs. the shared folders and customers’ eInvoicing portals.
• Liaise with Logistics and Sales personnel for any variations in the invoices
• Administrative tasks on an ad hoc basis
• Responds promptly to customer inquiries
• Perform customer verification and set up new accounts
• Verifying, correcting, and updating account information

The Successful Applicant:

• Diploma in Business or equivalent
• Minimum of 1 year’s work experience
• Able to adapt to a dynamic, fast-paced, and challenging environment
• Proficient in MS Excel and Word
• A proactive approach to problem-solving
• Excellent interpersonal and communication skills
• Has initiative and a positive learning attitude with a pleasant disposition
• Customer-oriented and able to multi-task
• Ability to work independently and with minimum supervision

The Company Offers:

• Competitive Salary Package
• Healthcare Coverage, Medical & Dental Benefits
• Career Advancement with Recurring Bonus

We invite interested and qualified candidates to write in with their updated resumes (in MS Word Format) and their current and expected salary.

We regret that only shortlisted candidates will be notified.

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities

• Overall in charge of the CSO and CSA team (frontline team)
• Champion the front line image of the Company to customers.
• Ensure accountability and integrity operational readiness of frontline team
• Promote and enhance frontline teams image and capability
• Develop the team to achieve excellent service level, productivity and efficiency
• Ensure compliance to company policies, financial, process and industrial standards
• Develop all necessary policies and procedures to ensure the teams operation is effectively maintained to ensure maximum efficiency.
• Ensure staff are appropriately trained and motivated to carry out their responsibility to the required standards.
• Deal openly and promptly with any problems and effectively identify and manage risk as appropriate
• Constantly review and streamline workflow and working conditions in order to achieve labor turnover and efficient operation.
• Provide the point of escalation for team for any operational issues.
• Prepare reports & present recommendations to external stakeholders and management.
• Performs ad hoc duties as assigned by Supervisors

Requirements

• Diploma with prior experience of at least 1-2 years in leading a team of customer service and general administration team (service of commercial vehicles) or similar trade (automotive/logistics/industrial)
• Possess excellent interpersonal communication skills (written & verbal), customer centric mindset and problem solving ability
• Computer savvy (MS Office, CRM system)
• Possess strong leadership skills
• Mon to Fri 830am - 530pm, alternate Sat 830am - 1230pm, basic + standby allowance + 2 times bonuses
• Senoko Road, transport pick up provided
• Job Reference: L955R34Y

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

• Drive the planning and conceptualisation of the future Community Care Sector.
• Work with MOH and relevant stakeholders to develop and implement plans as well as build partnerships within Community Care Sector to achieve coordinated care for the seniors and anchor care within the community.
• Identify care services, business, and operating models in community care services that can add value to the future Community Care Sector.
• Design and perform regular review of the state of sector and the impact of AIC’s services and schemes on the Community Care Sector providers.
• Establish partnerships with relevant stakeholders for data collection, tracking and analysis to recommend initiatives/measures to support the needs and development of the Community Care Sector.

Job Requirements:

• Minimum recognised degree with at least 2 years of relevant experience, preferably in healthcare or community care.
• Analytical and meticulous with good interpersonal, stakeholder management and written communication skills.
• Able to work well independently and in a team.
• Proactive and self-driven, with the ability to adapt well to a fast-paced and dynamic environment.
• Demonstrate good knowledge of project management, data collection, reporting and analysis.

Team Summary

Visa is looking for a Compliance Manager based in Singapore to be part of Currencycloud’s Asia Pacific (APAC) Compliance and Regulatory team. Currencycloud is part of Visa Group entities and covers Visa’s regulated payment business within Money Movement Solutions (MMS) in APAC. Currencycloud is also consolidated under Visa Direct which streamlines all of Visa’s cross border payments under one unified branding. The Currencycloud APAC Compliance and Regulatory team serves as a critical partner to the MMS business, providing pragmatic, solutions-oriented advice to ensure that the regulated payment activities within licensed entities in APAC are in line with the local regulatory requirements where the licensed entities are operating in as well as Visa’s group standards. The team is part of the second-line Compliance function within Visa’s Group Compliance.

What a Compliance Manager does at Visa:

Based in Singapore, this position will support the Currencycloud APAC Head of Compliance and Regulatory who is also the Money Laundering Reporting Officer (MLRO) of Visa’s regulated entity as a Major Payments Institution (MPI) in Singapore, covering AML/CFT and Sanctions compliance matters. This position will be reporting to the Currencycloud APAC Head of Compliance and Regulatory based in Singapore and is a newly created position as part of Visa’s expansion plans within the APAC region.

The core responsibilities for this role are as follows:

·       Support Singapore MLRO in the development and maintenance of robust AML/CFT and Sanctions frameworks which are in line with the Singapore’s Payment Services Act (PSA) and the relevant subsidiary legislations issued by the Monetary Authority of Singapore (MAS) as well as Visa’s Global Compliance and other International AML/CFT and Sanctions standards. This includes preparation of responses in relation to any request for information from regulatory authorities on a timely basis and/or during regulatory inspections.

·       Perform ongoing assessment of AML/CFT and Sanctions controls, including participate in Enterprise-Wide Risk Assessment (EWRA) exercise, review of Transactions Screening and Monitoring logics to ensure that sufficient and robust controls are in place to meet the regulatory requirements as well as in line with market / industry standards.

·       Responsible for identification and reporting of suspicious transactions (STR), including maintenance of proper records on all investigations and reviews based on trigger events, transaction alerts or escalation channels, provision of additional information where required by Commercial Affairs Department (CAD) and other law enforcement agencies.

·       Support the APAC Client Migration Project upon activation of Singapore license, including preparation of KYC uplift requirements and review of incremental KYC documentations upon submission by relevant clients.

·       Perform horizon scanning of AML/CFT and Sanctions legislations, including gap and impact analysis on consultation papers, new circulars, notices etc.

·       Handle AML/CFT, Sanctions and other related regulatory audits and ensure that the reviews commensurate with the nature, size and complexity of the regulated activities within the business and the ML/TF risks arising from those businesses; track progress of remedial plans arising from audit and/or regulatory inspection findings.

·       Work closely with first-line Compliance function such as the New Business Onboarding (NBO) team who is responsible for Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) at point of client onboarding. Provide relevant and timely guidance and where required, participate in the client review process on a case-by-case basis.

·       Provide guidance to the Periodic Review team over clients’ refreshers and provide specific case review support where required,

·       Perform AML/CFT related review on banking and network partners, third party service providers etc.

·       Address communications and request for information from clients, banking and network partners in relation to AML/CFT matters.

·       Develop AML/CFT and other related training materials and conduct training to the business stakeholders on a regular basis. Maintain all training records and attendance where required.

·       Provide accurate and timely advice to the Business over AML/CFT and other related regulatory requirements, ensuring that risks are being adequately managed while balancing business objectives.

·       Responsible for comprehensive reporting including local dashboard and metrics reporting

·       Participate actively in Regional and Global team discussions, including sharing of local practices, updating on regulatory developments etc.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

about the company
Our client is a European multinational company specializing in electronics. They are seeking a customer service executive to handle order processing and coordinate shipments. The company operates on a smaller scale and prefers a self-sufficient individual, as they do not engage in micromanagement. There is hybrid work arrangement for this role.

details

about the job

• Order processing
• Handling customers' enquiries via email or phone
• Drafting of shipping documents
• Coordination of shipments

skills and experience required

• Preferably individuals with at least 2 years of relevant experience
• Proficient in using SAP.

To apply online please use the 'apply' function, alternatively you may contact Noelle at noelle.ng(@)randstad.com.sg.
(EA: 94C3609/ R1982617 )

The Regional Strategic Planning (“RSP”) team leads the development, planning and execution of strategic initiatives and new business ventures for Eastspring Investments. RSP works closely with the executive management members (“EMC”) and builds strong partnerships with all major functions and senior leaders in local business units (“LBUs”) within the organisation to drive strategic planning, projects coordination and strategic-related agenda.

KEY ACCOUNTABILITIES

• Initiate / manage / lead detailed analysis (including feasibility studies, opportunity assessment, business review and business planning) to support the development of regional / market-specific strategies that align with the broader organisational strategy.
• Coordinate the execution of strategic initiatives including market expansion, joint ventures, new partnerships, mergers and acquisitions.
• Support regional strategic planning including drafting of board and management materials on strategy / project update, business reviews and organisational business performance scorecards.
• Monitor and provide timely updates on latest market developments and competitive landscape including market trends, corporate transactions (e.g., M&A, strategic partnerships) and competitors’ quarterly business performance results.

EXPERIENCE / QUALIFICATIONS

• University graduate with specialisation in Finance, Accountancy or any Business disciplines. Graduates from other disciplines will be considered if they have the relevant industry experience. MBA / CFA is a plus.
• 5-7 years’ of asset management related domain experience.
• Prior experience in Big-4 advisory services, management consulting or in-house corporate strategy preferred.

KNOWLEDGE AND SKILLS

• Strong strategic and analytical skills. Able to independently conduct detailed market, competitive, financial analysis and synthesise key insights for senior management. Financial modelling experience is a plus.
• Hands-on experience in planning, coordinating and managing cross-functional projects. Able to coordinate among various stakeholders and drive project progress.
• Excellent written and oral communication skills in English and Mandarin. Able to convey clear information and recommendations to senior stakeholders.
• Self-motivated and possesses high level of confidence in interacting with senior management.
• Willing to travel, if required.

Flowdesk is a technology and crypto financial services firm founded in 2020, operating globally and serving a wide range of clients across the globe. Flowdesk ambition is to become one of the major technology providers in the space while operating in a fully compliant and efficient manner.

To accomplish its vision of building the next iteration of finance, Flowdesk is scaling its operations and activities worldwide while offering a challenging and enjoyable working environment.

Flowdesk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, gender, sexual orientation, age, colour, religion, national origin, protected veteran status, or on the basis of disability

As the Trading Operations Analyst APAC, you will be responsible for overseeing critical aspects of our trading operations in the APAC region during weekends (with an adapted schedule from Thursday to Monday for example). You will play a key role in shaping trading strategies, ensuring governance and compliance, and managing the daily operational activities of the trading team. Your ability to manage risk, coordinate interdepartmental activities, and foster strong client relationships will be essential to the success of our trading operations in Singapore.

Responsibilities

Strategy & Governance

• Manage trading routes for efficiency and profitability.
• Establish and maintain governance structures.
• Enforce transaction authorization policies and document optimized trading processes.
• Oversee tools and external service providers.

Security & Risk Management

• Implement transaction monitoring for trading events and funding activities.
• Safeguard vault and whitelisted addresses.

Interdepartmental Coordination

• Facilitate communication between departments.
• Provide operational tools for efficiency.
• Streamline client deployments and trading launches.

Database & System Management

• Maintain databases and ensure system interoperability.
• Manage security tools and configurations.

Reporting & Analytics

• Generate PnL reports and manage fund deployment.

Critical Task Handling

• Open exchange accounts.
• Manage new fees and aggregation feeds.

Background and skills

• Bachelor's degree in finance, economics, or a related field (MBA or relevant certifications a plus).
• At least 2 years of experience in cryptocurrency trading operations or financial markets.
• Strong knowledge of cryptocurrency exchanges, trading platforms, and blockchain technology.
• Excellent understanding of risk management and security protocols in the cryptocurrency industry.
• Exceptional communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work in a fast-paced, dynamic environment and make informed decisions under pressure.
• Regulatory compliance knowledge and experience is highly desirable.

• International environment (English is the main language)
• An allowance of 400 SGD / per month / per person in the household
• Top of the range equipment Macbook, keyboard, laptop stand, 4K monitor & headphones
• Team events and offsites
• Coming soon, gym memberships, international mobility & lot of other cool benefits!

Recruitment Process

Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet!

Here's what you can expect if you apply

1. HR call (30')
2. Technical Interview (45') with the Lead Trading Ops APAC
3. "Head of" Meeting (45') with the Head of Trading Ops
4. Culture Interview with the HR (30') and Founder Interview with the COO (30')

On the agenda, discussions rather than trick questions! These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job!

Job Descriptions:

• Conduct site inspections for bus shelters to verify compliance with guidelines.
• Input data for bus shelter records.
• Provide operational assistance to the team when required.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Company Overview

Clarksons is the world’s leading provider of integrated shipping and offshore services, bringing our connections and experience to an international client base. Our intelligence adds value by enabling clients to make more efficient and informed decisions. Our global reach, local knowledge and expertise is what makes us unique.

To understand more about day-to-day life at Clarksons, and what you can expect from us as an employer, visit us at www.clarksons.com

Division Overview

Clarksons offers unrivalled coverage of the Sale & Purchase market. Whether you’re looking to sell and buy ships, contract new buildings or arrange recycling, we lead the sector with the scope and scale of our operations and a reputation for delivering impartial advice, adding value and providing validation to support your decision-making. We draw on the synergies of the Clarksons Group to optimise our Sale & Purchase services. Backed by Clarksons Research, we have access to rich market intelligence in-house to help inform decision-making.

What you will be doing

• Support the S&P brokers by doing Sale & Purchase (S&P) Operations work
• Structure and manage contracts for S&P desk
• Handle invoicing and commission agreements
• Liaise with buyers/sellers or brokers referencing post fixture documents
• Understand the S&P desk’s core client requirements’ and support the broking team when managing clients
• Manage market information from various sources and update the desk database
• Oversee/manage administration work for the S&P desk including coordination of desk operations
• Manage travel, hotel and flight arrangements for the S&P team
• Manage the diary and meetings for the Managing Director of the Singapore office and Managing Director of S&P

What we are looking for

• At least 10 years’ secretarial experience supporting senior management
• Excellent verbal and written communication skills in English
• Strong team player who can work collaboratively with the S&P brokers
• A flexible and positive attitude
• Able to deliver results and provide excellent service to our clients
• Able to build a strong working relationship with our Singapore and overseas colleagues
• Excellent organisational and time management skills
• Able to prioritise tasks and meet tight deadlines
• Excellent attention to detail
• Polite and friendly telephone manner
• Confident and able to work well under pressure
• Able to multi-task
• Able to produce accurate and high-quality work
• Highly proficient in Microsoft Office tools
• Knowledge or familiarity with Microsoft Power BI would be a plus
• Flexible about working hours
• Previous exposure to S&P and shipping operations would be an advantage

Duration: IMMEDIATE till May 2025

Location: PLQ

Responsibilities

• Conduct ground check for bus shelters advertising panels.
• Prepare documents for submission to authorities.
• Liaise with authorities on requirements for submission.
• Provide operational assistance to the team when required.
• Support the business and operations on related administrative processes and procedures based on company policies.

Requirements

• Min. 'O' levels
• Possess relevant experience in admin work is preferred.
• Strong interpersonal and communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10445

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Description:

• Play a key role in capital raising, determining appropriate investment strategies and generating investment ideas for the portfolio.
• Responsible for establishing funds which are more Fixed income related.
• Keep abreast of market trends and risks that could affect the fund performance. Implement effective daily operational controls and processes for managing of the fund.
• Present investment ideas and report the performance of the portfolio to the investment committee and work closely with risk and compliance teams to ensure all policies and regulatory requirements are complied with.
• The role is based in Singapore.

Requirements:

• A master degree with an emphasis in Finance and Economics or an equivalent advanced degree preferred
• CFA, FRM and/or CAIA designations are highly desirable
• At least 5 years of Fixed Income portfolio management experience
• Outstanding commercial acumen, presentation, verbal, and strong written skills in English and Chinese as you will be required to liaise with Chinese speaking clients
• Outstanding influencing and interpersonal skills can communicate effectively with multi-functional/ cross-regional teams and with senior management; Ability to exercise independent judgement and discretion.
• Result oriented, dedicated, hardworking and can work on own initiative whilst also working collaboratively and deliver on time with a high level of integrity, sense of urgency, attention to detail and quality standards

Salling Search is recruiting a Finance Manager for an international industrial products manufacturer/commodity trading company.

Key Responsibilities

• Oversee the end-to-end accounts payable process, ensuring strict compliance with company policies and regulatory standards.
• Provide strategic oversight for reconciling shipping liabilities and outstanding obligations. Collaborate with chartering and operations teams to resolve discrepancies and enhance expense tracking systems.
• Establish robust controls and reporting mechanisms to ensure audit readiness and streamlined vendor management.
• Direct the invoicing lifecycle, ensuring accuracy, timeliness, and alignment with sales agreements.
• Lead the corporate credit card program, ensuring alignment with financial policies and fostering a culture of compliance and accountability.
• Take ownership of daily cash management, ensuring sufficient liquidity for operational needs and aligning with strategic cash flow goals.
• Manage electronic payment workflows, implementing advanced controls to minimize risk and maximize efficiency.
• Develop and maintain a dynamic cash flow forecasting model, providing actionable insights to senior leadership.
• Lead the preparation of accurate and insightful monthly financial statements, with a focus on profit and loss analysis.
• Oversee the comprehensive management of fixed assets, ensuring accurate tracking, valuation, and depreciation schedules.
• Partner with the CFO in the preparation of annual budgets and forecasts, integrating financial data into actionable strategies.

Requirements

• Minimum 8-12 years of progressive experience in accounting and financial management.
• Bachelor’s degree in Accounting, Finance; CA, CPA, or ACCA
• A Master's degree in Accounting, Finance, or Business Administration (MBA) is highly preferred.
• Chartered Accountant (CA) designation is required.
• CPA, ACCA, or equivalent international certifications are a strong advantage.
• Proven track record of driving process improvements, managing tax compliance, and supporting strategic decision-making.
• Experience in SMEs or dynamic, growth-focused environments is preferred.
• Mastery in Quickbooks is preferred.
• Proficiency in advanced accounting technologies.
• Highly motivated self-starter with a relentless drive for excellence and a strong passion for continuous improvement, consistently seeking opportunities to enhance processes, deliver superior results, and contribute meaningfully to the organization’s growth.

Roles & Responsibilities

• Provide management over a portfolio of clients to ensure required filings and submissions to be done by stipulated timeline
• Achieve team and individual budgets, business plans and performance objectives
• Scheduling, Monitor, control, coach, train and develop team members including reviewing of tax computations, GST computations, accounting treatment and preparation of unaudited financial statements in compliance with relevant governing law
• Work with external auditors, resolving any accounting or tax related issues for portfolio of clients
• Prepare and filing XBRL financial statements on behalf of Clients
• Perform other ad-hoc duties as assigned

Requirements

• Recognized Degree in Accountancy or equivalent professional qualification (ACCA, CPA, CA etc.)
• At least 5 years relevant experience with a senior role experience
• Analytical with good inter-personal skills and enjoys challenges
• Good understanding of corporate governance, regulatory compliance and accounting principles
• Proficient in Microsoft Excel (including VLookup and Pivot Table) advantageous
• Proficient in XBRL (eXtensible Business Reporting Language) advantageous

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave
• Birthday Leaves
• Long service award and cash incentive
• Annual salary review & performance bonus
• Company reward incentives
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Corporate Individual Mobile Scheme Plans

Training & Development

The Director, Human Resources, Operations and Openings - South East Asia is responsible for building a world-class workforce by ensuring leaders drive high team engagement through effective recruitment, succession planning, talent management, learning and development, performance management, compensation and benefits, and employee relations. You will provide regional HR leadership and services, partnering closely with the regional opening, operations, and local market leadership teams.

Reporting to the Senior Director of Human Resources, you will oversee HR operations for select SEA countries, including leading the HR team and advising General Managers on strategic HR matters. Additionally, you will be responsible for hotel openings and conversion executions across the region.

What will I be doing?
As the Director, Human Resources, Operations and Openings - South East Asia, you will be responsible for performing the following tasks to the highest standards:

HR Openings /Conversion
Lead all human resources activities for new hotel openings, ensuring smooth operations and a strong, engaged workforce from pre-opening through stabilization.

Pre-Opening HR Strategy and Planning

• Develop and implement the HR pre-opening roadmap, including recruitment, onboarding, and training for all hotel staff.
• Partner with the regional leadership team to establish the organizational structure, manning, pre-opening budget, compensation, and benefits structure in line with market standards.
• Lead workforce planning to ensure the right talent is in place before the hotel's opening.
• Act as the primary contact for new owners on opening expenditure, forecasting, and matters about opening budget.
• Collaborate closely with all internal departments to contribute to the successful new openings/transitions, including AD&C, IT, Sales & Revenue, Quality Assurance, and Brand.
• Participate and contribute to operation reviews/feasibility analysis on potential new sites.
• Collaborate with the relevant teams to conduct an initial market study and provide market assessment reports, and work with Regional HR teams to leverage market-specific benefits and compensation data.

Recruitment and Onboarding

• Work with the APAC Workforce Planning Manager to identify internal talents for 4D, including sourcing, screening, and selecting candidates.
• Oversee the onboarding process to ensure new hires are well-integrated into the hotel's culture and operations.
• Ensure compliance with labor laws and company policies throughout the recruitment process.
• Work with the APAC Recruitment team to co-create and activate necessary recruitment marketing campaigns to help drive recruitment for critical hotels/markets.

Employee Relations and Compliance

• Work with hotel DHR to establish a robust employee relations framework to foster a positive working environment.
• Implement policies and procedures that comply with local labor laws and company standards.
• Address any pre-opening HR issues, including conflict resolution and legal compliance.

Learning and Development

• Collaborate with the respective CoEs and brand training team on the development of critical talent development and training programs that drive the onboarding of new GMs and 4Ds.
• Support the hotel DHR in leading training programs to prepare the hotel team for the opening, including customer service, operations, and safety protocols.
• Ensure ongoing learning and development opportunities support team growth and retention post-opening.

HR Operations and Systems

• Guide the hotel DHR in setting up HR systems, including payroll, benefits administration, and employee records.
• Manage pre-opening HR budgets and resources, ensuring cost-effective solutions.

Post-Opening HR Support

• Provide ongoing HR leadership post-opening to stabilize operations and support the General Manager and leadership team.
  Ensure the implementation of performance management processes and ongoing HR support for hotel staff.

HR Operations Support

• Partner with operations to lead HR programs and services across South East Asia.
• Provide leadership and consultation to local market leaders, fostering innovative and high-impact HR processes.
• Drive local market talent strategy, resourcing plans, and HR objectives, ensuring team and management buy-in.
• Ensure Hilton’s brand message and value proposition are communicated to all team members.
• Manage HR-related legal and reputational risks in select SEA countries (disciplinary actions, employment law compliance, etc.).
• Responsible for activation of onboarding and culture playbook in the hotels to establish a strong Hilton culture of inclusive, wellness, growth, and purpose
• Administer corporate salary and incentive programs in designated countries.
• Lead and coach the HR teams in selected countries, ensuring they have functional and commercial success skills.
• Ensure hotel operations adhere to HR policies and practices, including team member relations, performance management, training, compensation, and team member well-being.

What are we looking for?
A Director, Human Resources, Operations and Openings - South East Asia serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Bachelor's Degree or equivalent practical experience
• At least 10 years of relevant experience and at least 5 years in a multi-unit leadership role
• Experience working for a leading hospitality firm and with diverse cultural groups.
• Proven experience as an HR leader, preferably in hotel openings or similar projects.
• A natural change agent and champion for diversity, equity, and inclusion
• High level of coaching and mentoring skills
• Strong interpersonal communication skills to positively influence Hilton’s partners and communicate effectively at all levels.
• Demonstrated personal and professional integrity.

What will it be like to work for Hilton?

Hilton, the #1 World’s Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

The Company

Our client, a leading global consulting firm partnering with a large private and retail banking institution, is seeking an AML/KYC Operations Specialist for a 12-month project. The ideal candidate will have a strong understanding of AML/KYC operations. In this role, you will be responsible for ensuring customer accounts marked for exit are properly closed, managing hold mails, and ensuring compliance with regulatory standards.

The Role

• Ensure the proper closure of accounts for customers identified for exit based on past review decisions.
• Validate that account exits are carried out only when legally permissible, particularly for accounts with sticky products such as mortgage loans and investment products.
• Monitor and track the closure of customer accounts, ensuring timely execution, with a specific focus on those with sticky products like mortgages and investments.
• Perform a one-time review of customers with hold mails to confirm that the correct codes have been applied for the appropriate reasons.
• Evaluate the possibility of removing or updating hold mails where applicable.
• Address any missing or invalid customer data fields, ensuring all required information is complete and accurate.

Your Profile

• Bachelor’s degree with 3 to 5 years of experience in AML/KYC operational roles.
• Excellent attention to detail.
• Proficient in completing tasks accurately and within deadlines
• Able to handle high workloads under pressure while maintaining quality.
• Flexible and willing to assist with additional duties as needed.

Apply Today

Please send your resume, in WORD format only and quote reference number Ref No GO0013120738, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

ARE YOU SEEKING FOR GROWTH YET YOU WANT A FULFILLING CAREER?

Be ready to embark on a journey which offers you an exciting opportunity!

HERE’S A SHORT INTRO OF WHO WE ARE

Since 2005, finexis has been more than just a financial services provider – we are lifelong confidantes, guiding clients through every stage of their financial journey. As the largest and fastest growing independently-owned financial advisory firm in Singapore, we are proud to have over 900 consultants and staff, $1 billion in assets under advisory, and strategic partnerships, that establish us as a market leader in personalised financial services.

We deliver tailored financial solutions in wealth management, investment planning, and risk management, all driven by our mission to impact lives beyond finance.

WHAT TO EXPECT

We are looking for a highly motivated individual with a knack for customer service and able to listen, engage, and communicate well with the respective stakeholders.

This person will be someone who will help in supporting our Distribution targets and initiatives as well as oversee & influence a group of Agency Sales Managers or Directors. He / She has to be comfortable working independently to solve problems and be resourceful. Ready to ditch the status quo and dive into something exciting? We want YOU!

WHAT YOU’LL DO

• Support Distribution targets and initiatives and oversee and influence a group of Agency Sales Managers or Directors
• Achieve Distribution Production & Recruitment Targets
• Develop and Support Distribution Targets and Initiatives
• Develop and recommend appropriate initiatives to drive and achieve sales targets, business plan, and various project KPIs.
• Connect and influence key group of Sales Directors/Managers

WHO YOU ARE

• Must have M5, M9, M9A, M8, M8A, HI CMFAS papers
• Good BSC grading
• Clean compliance record with no complaints
• Prior experience engaging and managing agency team or agency managers
• At least 3 years of relevant experience in the Finance Industry, with at least 1 year in sales
• A good understanding of the FA market, product knowledge, and good analytical skills will be advantageous

Responsibilities:

1. Develop and maintain client relationships, understand client needs, and provide personalized financial planning and solutions.
2. Analyze market dynamics, recommend suitable financial products and services to clients, and achieve sales targets.
3. Assist clients in understanding the characteristics of financial products and investment risks, and provide professional investment advice.
4. Establish and maintain good client relationships to improve client satisfaction and loyalty.

Requirements:

1. Bachelor's degree or above in finance, economics, management, or related fields preferred.
2. Experience in state-owned enterprises is preferred, with familiarity with state-owned enterprise culture and business processes.
3. Strong communication skills, sales techniques, and service awareness to provide clients with professional advice and solutions.
4. Strong learning ability and adaptability to quickly understand financial product knowledge and market dynamics.
5. Team spirit and a positive work attitude, able to withstand a certain level of work pressure.

Benefits:

1. The company provides a comprehensive training system and promotion mechanism, offering employees excellent career development opportunities.
2. Competitive compensation and benefits, including base salary, commission, and bonuses.
3. Rich employee benefits and team activities to create a harmonious and warm working atmosphere.
4. Passionate and experienced sales professionals are welcomed to join us in shaping a brighter future together! Interested candidates, please contact us via WhatsApp at 82628788. We will promptly get in touch with you to arrange an interview.

Job Description

This SEA-RHQ Digital Manager will be responsible for overseeing the information technology operations within ASEAN and India. This role involves managing IT infrastructure, ensuring the security of systems, and providing strategic direction for technology initiatives. The Digital Manager will work closely with various departments to align IT strategies with business goals, enhance operational efficiency, and support the needs of subsidiaries.

Job Requirements

Policy Sharing and Updates:

• Communicate and disseminate the Company’s IT policies and rules to all target subsidiaries.
• Regularly review and update IT policies to ensure they reflect current best practices and compliance requirements.
• Global IT governance implementation.
• Support the Company in implementing global IT governance frameworks and measures.
• Collaborate with key stakeholders to ensure adherence to governance standards across all subsidiaries.

IT Solution Support:

• Assist target subsidiaries in the selection, development, and implementation of IT solutions that meet business needs.
• Provide guidance on best practices for IT operations and ensure alignment with the Company’s overall IT strategy.
• Assist in identifying potential solutions for any IT-related challenges and weaknesses experienced by the target subsidiaries.

Risk Management:

• Identify and assess potential risks related to IT operations and governance, and develop strategies to mitigate these risks.
• Ensure compliance with relevant regulations and internal policies.

Documentation and Reporting:

• Maintain accurate records of policy updates, governance measures, and IT solution implementations.
• Prepare regular report for management on the status of IT policy adherence and governance effectiveness across subsidiaries.

• Assisting Project Lead for on-time delivery, within budget and to the required quality standard
• Assisting the Project Lead for resourcing effectively and managing client stakeholder relationships within the wider team and affiliated teams/groups
• Functional role as process management lead to focus on the delivery of procurement RFP packages, analyze and present the delivery of work, which will require working with other consultants
• Fulfill the core Project Management responsibilities, including but not limited to:
• Maintain and quality assurance on project documentation
• Sending invite of agendas for every regular or ad-hoc meeting setup
• Assisting the Project Lead with risk management of reporting
• Monitoring and reporting progress and communicating clearly with both clients and key stakeholders
• Working with main vendors and sub-vendors
• Assisting the Project Lead to work and communicate directly with client for all projects deliverable
• Liaise and manage the co-ordination of the partners and working groups engaged in project work (third part suppliers, client internal stakeholders, partners, etc.) and ensure the smooth running of projects
• Adhere to the process guidelines set out b the department to manage all projects and responsibilities within the team
• Work with the Operations Lead, Business Lead & Project Lead to continuously improve the way we work, from beginning to end, thorough documentation, processes and industry-leading best practices
• Proactively identify risks and develop and communicate solutions to contingency plans and manage accordingly
• Manage change control and escalating issues to the Project Lead where necessary
• Provide regular status reports to the Project and/or Operation Lead
• Ensure that each step of the project is on-time and within budget as per project execution plan

Required Qualification, Skills and Attributes:

• Requires a bachelor’s degree in engineering, Construction, Architecture or related field. An advanced degree in Business/Finance/Construction Management or related field is strongly preferred.
• At least 04 years project and construction management experiences in the direct management of real estate projects of varying sizes, complexities and across multiple markets (retail, residential, commercial, industrial etc).
• Strong presentation and interpersonal skills, seeks to develop strong client relationships.
• Excellent customer service and analytical skills are necessary as is an attention to detail personality.
• Proficient in the various project delivery models (DBB, DB, GMP, CM, MC etc.) and be confident enough to deploy them on any given project where the pro’s and con’s warrant such an approach.

Improve efficiency and increase profits while managing the overall operations of a company or division.

Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.

Often report to higher-level managers or executives and supervise lower-level managers.

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.

Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Must be able to maintain confidentiality of information.

Perform other duties as requested by management.

Improve efficiency and increase profits while managing the overall operations of a company or division.

Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.

Often report to higher-level managers or executives and supervise lower-level managers.

Maintain a warm and friendly demeanor at all times.

Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

Must be able to multitask and prioritize departmental functions to meet deadlines.

Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented mann

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Assist the Section Head to supervise the front of the house and Club lounge operations.
• In the absence of higher management to make decisions regarding operational problems
• Coordinate and work closely with all departments regarding daily requirements in the Front Office operations.
• Ensure VIP/ Wedding rooms are ready before guests’ arrival.
• Ensure all traces are checked and resolved.
• Ensure the Airlines crews’ keycard is in order.
• To monitor for Travel Agent group arrival
• Ensure all check-in and out procedures are followed.
• Update team members with the latest information.
• Ensure all registration cards are accurate and filled up.
• Always maintain the best relations between management and guests.
• Ensure guests are always given prompt and efficient services by the team.
• Handle all guest complaints professionally, satisfying their needs and safeguarding the Hotel’s interest.
• Ensure all arrival and departure VIPs and Suite guests are taken care of such as rooms are ready with amenities and card, receive and escort guest to room.
• Monitor closely guest’s room folio high balance daily to prevent losses by the Hotel.
• Ensure proper records are maintained and valuable secured in the Front Office Safe Deposit Box
• Responsible for the setting up and updating of the Duty Manager’s Log Entry, Comm Entry and to report all unusual events to the higher management.
• Responsible for all emergency procedures and coordinate closely with the Security Department
• Responsible for all Master Keys and Emergency Key which are strictly for their use only pertaining to operation requirements.
• Liaise with the IT Department on any faults of the system at times of emergency.
• Ensure strict control of the operations of the computer systems and peripherals.
• To perform any other duties that may be assigned by the Management.

Main responsibilities and tasks

1. Planning and determine the branch's business strategy in line with the Bank's goals and policies.

2. Oversee the opening all types of corporate accounts and services

3. Supervise the operation of credit transactions and consider loans within the credit limit set by the bank, including monitoring the use of the credit limit and managing the customer's portfolio to be in accordance with the loan contract and managing controls to be in accordance with the Bank's objectives and policies

4. Daily cash management, managing the branch's liquidity, including overseeing the analysis and planning of investments in financial instruments.

5. Supervise the operation of import-export transactions, including a letter of guarantee and preparation of foreign business reports

6. Taking care of account coordination with the relevant accounting departments, including calculation of capital funds and expenses related to social welfare of local employees.

7. Building good relationships with existing customers. Exploring new customers for potential business opportunities in expanding the bank's business

8. Supervise the operations of the branch in accordance with the Bank's operating regulations and the regulations of the country, eg MAS.

9. Taking care of accounting, preparing contracts, reports, including coordination with the relevant accounting departments as well as computing taxes in order to submit various tax items within the specified period.

10. Managing risks within the branch being the Risk Owner together with the Head of other units (Risk Manager) in accordance with the bank's Risk Management Policy.

• Improve efficiency and increase profits while managing the overall operations of a company or division.
• Duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.
• Often report to higher-level managers or executives and supervise lower-level managers.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested by management.

Responsibilities:

1.Manage the entire process of immigration projects, including project initiation, progress tracking, document review, and final delivery, ensuring timely and efficient project completion.
2.Draft, review, and optimize immigration application documents and related materials, ensuring all paperwork complies with immigration authorities' requirements and meets client needs.
3.Stay updated on global immigration policy changes, collect and organize relevant information, and regularly update the team’s knowledge base to provide clients with the latest policy interpretations and recommendations.
4.Maintain close communication with clients, addressing their concerns during the immigration process, delivering high-quality consulting services, maintaining client relationships, and improving satisfaction levels.
5.Coordinate with the documentation team, sales team, and external partners to facilitate the smooth progression of immigration projects; provide training to team members on documentation skills and policy knowledge.
6.Ensure that all submitted materials and project operations comply with relevant laws and regulations, minimizing risks and improving success rates.


Requirements:

1.Bachelor's degree or above, with a preference for majors in Law, International Relations, Public Policy, or related fields.
2.At least 3 years of experience in the immigration industry, with prior experience in documentation or project management preferred.
3.Familiarity with various immigration programs (e.g., investment immigration, skilled migration, family reunification) and their procedures and policy requirements.
4.Strong proficiency in both written and spoken Chinese and English, with the ability to draft and review bilingual documents.
5.Excellent communication and coordination skills, with the ability to efficiently manage client relationships and project teams.
6.Detail-oriented, strong logical thinking, and capable of handling multiple tasks under pressure while ensuring high-quality delivery.