Manulife is a leading international financial services provider that helps people make their decisions easier and lives better.

Serving Singapore since 1899, we grew from strength to strength to become a leading life insurer in Singapore that provides a broad range of insurance, retirement and wealth management solutions to meet the financial needs of our customers across their various life stages

Reporting to Distribution Operations Team Lead, you will be part of the team within Distribution Services Department responsible to handle operations related matters for multi distribution channels excluding Bancassurance.

Position Responsibilities:

• Providing operational support in the areas of Offboarding and Distributors Records Management.
• Becoming the subject matter expert to handle enquiries on Agency Rules on Offboarding, Orphan Policy Assignment, Debt Recovery, and Rep’s Records.
• Prepare and review appeals within stated limits.
• Work with IT & various stakeholders to ensure that related system enhancements are completed.
• Regularly review efficiency and effectiveness of operations processes and policies.
• Regularly review and implement guideline of business rules on distribution operations.
• Improve and enhance on communication to Financial Representatives related to operation processes.
• Conduct quality checks to comply with regulatory and audit sampling checks.
• Prepare/review summary reports/ presentation materials for management reporting.
• Support in operations projects and/or future way of working tasks as and when assigned: You will have the opportunity to work on business process improvement initiatives using future skills such as process simplifications, digitalization, analytics, agile project management, human-centered design/ user journey mapping.

Required Qualifications:

• Minimum 2-5 years’ experience in life insurance industry
• Proficient in Microsoft Office suite including MS Excel, MS Word, MS Powerpoint; MS Power BI (preferred)
• Good business analysis skills
• Good interpersonal and communication skills
• Take initiative to improve current state of things and adaptable to embrace new changes
• Meticulous, diligent, and able to handle huge database records

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

Our client is hiring for Senior/ IT Operations Executive to work in their data centre and will like to invite interested candidates to send your detailed resume to [email protected]

Senior/ IT Operations Executive

Job Duties:

24/7 IT Systems Monitoring & Management:

• Oversee critical IT infrastructure, systems, and applications to ensure seamless operations.
• Proactively monitor for system health, performance, and availability using monitoring tools.
• Respond swiftly to system alerts, ensuring minimal disruption to business-critical operations.

Incident & Problem Management

• Analyse, troubleshoot, and resolve system incidents in collaboration with cross-functional teams.
• Perform root cause analysis to prevent recurrence and document solutions for future reference.
• Lead recovery actions during high-severity incidents, coordinating with internal teams and vendors.

System Maintenance & Process Optimization

• Manage regular patch updates, system upgrades, and security compliance to ensure IT robustness.
• Continuously identify and implement process improvements to streamline operations and enhance efficiency.
• Automate monitoring, reporting, and routine tasks to drive productivity.

IT Operations Reporting & Documentation

• Prepare detailed operational reports on system performance, incident trends, and resolution metrics.
• Maintain comprehensive documentation for standard operating procedures, troubleshooting guides, and system configurations.
  

Continuous Improvement & Innovation

• Identify opportunities to enhance monitoring capabilities using the latest tools and technologies.
• Support and drive IT initiatives for digital transformation and innovation.
  

Job Requirements:

1. Possess at least a Diploma in Computer Science, Information Systems, or equivalent.
2. Be willing to work in a shift-based environment.
3. Have at least 1-2 years of experience in IT operations, system administration, or related fields.
4. Be competent in Linux/Windows OS administration. Possession of system virtualization skillset is a plus.
5. Be familiar with system monitoring tools and incident management frameworks.

Key Responsibilities

Ensure that the correct quantity and meal types are sent to the Food Bank on time and that meals are stored accurately

• Collect, check and hand over meals and catering items to crew and monitor last minute top up of meals
• Conduct quality control checks on completed equipment carts and ensure that equipment are present according to the correct Equipment Loading Plan
• Push meal carts and carry catering equipment in the kitchen and on-board aircraft
• Handle and transport meal orders between the kitchen and the aircraft

Requirements

• Possess basic frontline customer service skills
• Ability to work in a multi-cultural team
• Able to carry heavy loads up to 5kg
• Ability to read and speak English
• Ability to do simple mathematical calculations
• Work 3 rotating shifts

Job Description:

• Responsible for performing accurate and timely name screening review for incoming and outgoing remittances on domestic and cross-border transactions, fund transfers, GIRO, FAST and other related businesses across the bank.
• Responsible for reviewing transaction related documents and submission of advisory or suspicious transaction reports to the Legal & Compliance Department if deemed necessary.
• Responsible for incorporating the Anti-Money Laundering related policies of MAS, ABS and other regulatory agencies and the bank's head office into our AML name screening policy (based on the relevant business scope handled by the team). Responsible for the centralized Anti-Money Laundering management of the department and taking the lead in formulating AML related SOPs.
• Responsible for organizing training and guidance on Anti-Money Laundering operations, strengthening departmental Anti-Money Laundering compliance capabilities.
• Responsible for the submission of Anti-Money Laundering business data and management reports.
• This position entails dual-line reporting to the Legal & Compliance Department and the Operations Department, and is responsible for reporting and coordinating Anti-Money Laundering related business to the Legal & Compliance Department.
• To assist the team leader to achieve AML related KPI indicators and complete tasking assigned by the team leader.

Requirements:

• Diploma or above.
• Approximately 3-5 years of working experience in the banking industry, preferably those with past relevant experience.
• Familiar with cross-border and local Anti-Money Laundering requirements.
• Meticulous and rigorous, able to withstand a certain amount of work pressure and stress.
• Applicants who have obtained relevant certificates or professional qualifications in Anti-Money Laundering or compliance-related industries will be given priority.
• Familiar with office software applications such as Excel and Word.
• Effectively bilingual in English and Chinese so as to communicate effectively with our Head Office and external vendors.
• Able to provide after working hours and holiday support (on rotational basis).

1. Company Overview

ECHOMARKETING SG PTE.LTD. operates both offline and online channels under Daily&Co. We introduce popular Korean brands to the Singapore market, including the mattress brand Mongze, the massager brand Klug, Korea's No.1 athleisure brand andar, the vegan brand Titad, and the cosmetics brand Mixsoon. Additionally, we plan to continue bringing outstanding products loved in Korea to the Singapore market and, ultimately, expand into the Southeast Asian market.

2. Responsibilities

POS Setting

- Regularly update the POS system to reflect new promotions, discounts, or product listings.

- Reconcile daily sales reports with the POS system

Stock Management

- Ensure timely restocking of promotional items

Staff Training

- Train staff to deeply understand the brand and products, enabling them to engage with customers naturally and effectively.

Daily Briefings

- Share important updates about promotions, new arrivals, or operational changes with the team at the start of the shift.

Store Events

- Develop and execute in-store promotions, discounts, or events that align with seasonal themes or special occasions, driving foot traffic and boosting sales.

- Design and execute store layouts and displays based on seasonal trends or upcoming events to enhance customer engagement.

3. Requirements

- Bachelor’s degree in Retail, Business, Marketing, Management or a related field.

- Relevant experience in managing e-commerce platforms(Shopify) is preferred.

- Proven ability to manage, optimize, and maintain product listings and inventory across both online and offline channels is preferred.

- Strong interpersonal and communication skills to collaborate effectively with both internal teams and external partners are preferred.

- Attention to detail and a responsible attitude toward inventory management and ensuring cross-channel consistency are preferred.

- Proficiency in Microsoft Office and e-commerce platforms (e.g., Shopify, point-of-sale systems) is preferred.

4. Benefits & Perks

- 20% Employee discount for other products

- Support personal development programs

Simpson Spence Young is the world's largest independent shipbroker and operates from 25 offices across the globe and employs over 500+ people. As trusted and long-established ship brokers, Simpson Spence Young has the privilege of working with clients across the globe, connecting people in the world of shipping. We were established in 1880 by Ernest Simpson, Lewis Spence and Captain William Young, and have been growing, evolving, and adapting ever since.

We are looking for a experienced dry cargo operation personnel to join our team.

Duties and Responsibilities:

• Responsibilities would be monitor and coordinate voyage charters and time charters
• Liaise with owners and charterers to ensure smooth voyage operations.
• Handle claims and demurrage.
• Draw up and prepare charter parties.

Attributes of the ideal candidate:

• Smart and articulate
• Good communication skills
• Customer oriented
• Able to work independently
• Hardworking

We can consider hiring Operations Executives:

Responsibilities / Job Description:

• In-charge of all port formalities (arrange pilotage, tugs, port clearance, etc.)
• In-charge of all immigration formalities for sign on and sign off crew
• Ensure applications for crew changes are submitted timely and correctly
• Arrange hotel accommodation and transportation of crew
• Follow up on latest regulations of MPA, ICA and NEA
• Coordinate with suppliers, surveyors, technicians, repairers, etc.
• Ensure instructions to all parties are communicated timely and effectively
• Manage clearance and delivery of ship spares
• Update and process information and documentation timely
• Update shipowners on the operational activities of their vessels
• Attend on board vessels whenever necessary
• Perform ad hoc duties as required by the management

Basic Requirements:

• Understanding of the maritime industry
• Good knowledge of Port and Immigration regulations
• Computer skills
• Ability to work both independently and as team member in a fast paced environment round the clock (able to work at odd hours/days)
• Strong administrative, planning, implementation and communication skills
• Problem solving skills and positive attitude
• Detail oriented with good command of communication skills
• Ability to work under pressure, meet deadlines through good time management and allocation of priorities
• Business level spoken and written English

Basic Salary + Allowances

SALT is hiring Operations Research Analyst (Music publishing) for one of the Social Media clients on a yearly renewable contract role. You are expected to think creatively about ambiguous issues, passionate about problem-solving and will also be able to work across teams and regions.

What you’ll do:

• Manage day to day ongoing operations with music publishing and label partners
• Develop workflows for monitoring publishing data, music content and provide scalable solutions for issue identification and resolution
• Build visual reports to track publisher metrics and trends
• Communication with partners regarding onboarding specifications and data delivery, including general documentation
• Partner closely with cross-functional teams – including commercial partnerships, legal, product, and engineering - to scale operations support workflows across teams
• Develop a deep expertise in music rights management products and how they are being used across constituent groups
• Partner advocate for contractual rights-based decisions and actions

What you’ll bring:

• 3+ years of experience in music account management, product management, online operations, consulting, or data analytics
• Technical operations capacity (ie. advanced querying, data fluency, read/write specs, troubleshoot data issues, scripting, etc., proficient in both SQL and Excel)
• Excellent communication skills and the ability to work cross-functionally, both internally and externally
• Knowledge of copyright and music licensing
• Knowledge of digital rights management products, especially for music

If you think this will be an ideal job move kindly reach out to me Jaya @[email protected] alternatively you may apply via the system

CEI No: R1659595 / EA No: 07C3147

You will be working directly with our experienced systems and network engineers, gaining broad technical and operational knowledge across all aspects of the trading platform and technology stack. Our internship program is the primary way we identify top young system engineers for our Technology Operations teams, paving the path toward earning full-time opportunities at Jump.
Incumbents will be work directly with our experienced systems and network engineers, gaining broad technical and operational knowledge across all aspects of the trading platform and technology stack.

WHAT YOU’LL DO:

• The Tech Ops Intern will work with traders, operations, exchanges, and developers to optimize the trading environment and investigate and solve system issues.Build automation to manage and improve the production trading environment and proactively monitor the overall health and performance of the trading platform
• Work closely with our world-class technology organization to:Analyze and troubleshoot complex system, software, and networking infrastructure issues
• Design, implement and optimize network infrastructure for proprietary low latency trading applications at various data centers throughout the world
• Work closely with risk management and trading teams to coordinate changes and manage incidents
• Manage and assess operational risk of change control into the production environment
• Define and document process and procedure
• Other duties as assigned or needed
  

SKILLS YOU’LL NEED:

• Major in Computer Science/Engineering, Information Systems, or related technical field
• Experience working with Linux/UNIX OS including advanced commands and shell scripts
• Practical working knowledge of python
• Understanding of networking concepts such as routing, multicast, ethernet
• A rigorous, detail-oriented approach to operations
• Ability to operate and communicate clearly under pressure
• Desire to work in a collaborative, team environment with a positive can do attitude
• Reliable and predictable availability
  

Funeral Operations Manager

(1 year contract yearly renewable)

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $4,500 - $5,500

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asian Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the Team

PwC’s Consulting practice provides business and technology advice to leading organisations to help solve their most complex business challenges from strategy to execution.

The Financial Services Strategy & Operations team enables organisations in the Financial Services industry (banks, asset managers, insurers, etc) to design and execute strategies to grow, become more productive, modernise their organisation, and position themselves for the future. We support this through a range of services focused on growth, productivity, ways of working, and digital transformation.

About the Role

As a Manager, you will lead on-the-grounds delivery of engagements whilst helping to build the broader FS S&O practice.

From a delivery perspective, you will lead client interactions and delivery of work alongside leaders and junior teammates. You will have responsibility for execution of client delivery through identifying client needs, approaches to problems, defining work plans, and management of work. Working with your leaders, you will help to activate the best of the PwC network to ensure that we are leveraging our capabilities whilst bringing your perspective. As a Manager, you will be a role model for our junior team members, both in terms of development of core competencies and unlocking leadership potential.

From a practice development perspective, you will help to build and sharpen our offerings to clients. You will contribute to thought leadership, encompassing both generation of external publications and internal innovation of our client offerings. Using your business acumen and your experience in Financial Services, you will have your client’s futures in mind by pre-empting their problems and showing them how we can help.

About you

You are likely to be a Financial Services professional with the following key attributes:

• Bachelors or Masters degree in business, economics, finance, engineering or a related field. MBA or CFA is a plus.
• Prior consulting or direct experience with the Financial Services industry (Banking, Asset & Wealth management, Insurance, Fintechs)
• Atleast 6 - 8 years of relevant experience in Consulting or equivalent Strategy, Transformation, Digitisation, Operations roles
• Demonstrated experience in delivery leadership, people management, and driving team outcomes
• Expert problem-solving and analytical skills (both quantitative and qualitative orientations)
• Ability to communicate complex concepts simply to a broad audience, with track record of senior executive level engagement
• Experience in the Financial Services industry (banking, insurance, or otherwise) and solid functional knowledge in business (sales, marketing, operations, IT, etc)
• Strong personal presence, combined with compelling and professional presentation and communication skills
• Agile, Scrum, PMP, Lean / Six-Sigma or equivalent certifications will be advantageous

Growtheum Capital Partners (GCP)

GCP is a Singapore headquartered private equity firm targeting investments primarily in Southeast Asia and India.

This position will be based in Singapore.

Core Function & Responsibilities

Assist and co-lead in driving value creations in portfolio companies, focused on IT / Systems

• Driving value across the portfolio through consistent interaction with management of the portfolio companies and Investment Team, and driving strategic initiatives and exits for portfolio companies, with focus on data analytics, IT and systems related initiatives
• Lead in designing data-driven solutions for portfolio companies on matters including trends analysis, budgeting, pricing, sales & marketing, cost optimisation and other strategic decision making.
• Working collaboratively with investment team to manage the full life cycle of portfolio companies from on-boarding, executing strategic and operational plans, monitoring financials, board and executive management governance and preparing companies for exit
• Participating in annual leadership reviews, board effectiveness review and strategic reviews of portfolio companies.
• Reviewing portfolio company operations, evaluate management teams and portfolio company boards
• Monitoring KPI trends across portfolio to monitor operating results, including performance against budgets
• Regularly update and discuss on portfolio companies’ performance with Investment Teams
• Advising management about key matters that impact the business on a short and mid-term period, in order to make a meaningful contribution to the realization value creation opportunities jointly identified by the Investment and Portfolio & Operations Teams

Requirements

• Ability to speak English, Mandarin and Bahasa Melayu or Bahasa Indonesia required
• Passionate in portfolio management and the financial markets
• 5-8 years of Consulting and/or Private Equity experience
• Team player with excellent technical and interpersonal skills

User Operations Lead

Location: Singapore

User Acquisition and Growth:

• Lead the development of acquisition strategies, including creative referral programs, compelling platform campaigns, and engaging social media promotions.
• Develop incentives, rewards, and personalized campaigns to optimize the user acquisition funnel, increasing sign-ups and deposits.
• Analyze and refine key conversion metrics to drive improvements and maximize the efficiency of the user acquisition funnel.

User Conversion and Engagement:

• Formulate and implement flexible operational strategies to improve new user registration, deposit, and trading conversion rates.
• Drive strategies to enhance asset retention and keep existing users active, ensuring a seamless user experience.
• Use segmentation to optimize user engagement, improving retention and loyalty across the platform.

Cross-Department Collaboration:

• Work closely with product managers, analysts, regional operations, and branding teams to create integrated growth plans that align with company objectives.
• Ensure operational activities complement product updates and marketing campaigns to amplify their effectiveness.

Team Leadership and Optimization:

• Lead and Inspire the User Operations Team: Manage and mentor a high-performing team, fostering professional development while driving execution excellence.
• Enhance Team Efficiency:Develop streamlined processes and tools that improve collaboration, decision-making, and operational efficiency.

Key Qualifications

Education:

Bachelor’s degree or above in marketing, data analysis, management, or related fields.

Professional Skills:

• Expertise in user growth models, referral strategies, and lifecycle management.
• Data-driven with exceptional analytical skills to craft precise, targeted growth strategies.

Language Proficiency:

• Strong command of both English and Chinese, with English as your primary working language.

Soft Skills:

• A strong sense of responsibility, self-motivation, and the ability to drive projects to successful completion.
• Exceptional communication, coordination, and team leadership skills, with the ability to inspire and achieve breakthrough results.

Experience:

• Over 5 years of experience in user operations, preferably in the cryptocurrency, fintech, or internet industries.
• Experience working at a renowned internet company is a plus.
• Proven success in leading teams of 5 or more and achieving ambitious growth objectives.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description

Global Banknotes Operations is a business unit within Global Banking Operations. Global Banknotes Operations is unrivalled in the scale and scope of the locations that it operates from with multiple locations in the Europe, Americas and Asia / Pacific. The Global Banknotes Operations business unit in APAC is a small team of people with the main place of work being a remote vendor location away from the main Bank of America offices. The team are an integral part of the end to end operations fulfilment production line and part of a much larger Global team that support the Banknotes Operations business. The APAC Banknotes business at Bank of America has been attracting investment in the product and continued growth in the client base. This business growth has had the incremental effect of establishing the need for additional employees and responsibilities to be required.

Individual contributor role that demonstrates leadership qualities. Ensures quality service and effective and efficient operations support for the assigned area’s internal business partners and/or external customers/clients. Performs all the functions required at the Sr. Ops Operation analyst and typically acts as a workflow coordinator and/or a subject matter expert. Able to prioritize and distribute daily work to meet deadlines and goals. Demonstrates a good working knowledge of the processes and procedures and the ability to identify and implement process improvement opportunities.

Job Description:

• Responsibility to ensure the efficient day to day operation of the Global Banknotes Operations outsourced vault facility. Functions include onsite vendor management, managing daily transaction fulfilment duties, managing transaction discrepancy process, reporting and analysis of workflow & procedural adherence.
• Provides guidance to employees within business regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training.
• Able to accommodate rotational shift duties or evening hours as per business needs
• Working Location: Offsite location - Kakit Bukit

Required Skills:

• At least 2 years working experience in fields such as supply chain management, shipping and transportation, imports and exports, and commercial bank operations, etc.
• Is very organized and methodical.
• Is very meticulous and detail-oriented.
• Is highly motivated, self-disciplined and has high-sense of ownership and responsibility.
• Is energetic, willing to learn and adapt.
• Is able to work in a team environment.

Desired Skills:

• Strong organization and planning skills with the ability to multi-task and prioritize.
• Good communication skills in both verbal and written English.
• Proficient in PC Knowledge and familiar with Microsoft Excel, Word, PowerPoint, and Outlook, etc.
• Good time management, people skills and good business acumen.
• Possesses good common business sense and can make good judgment.

About Company:
Our client is a newly opened restaurant located in a 4-star hotel at Central of Singapore. With head chef from Tokyo, Japan, they are offering wonderful Japanese and French fusion cuisine.

Job Description:
- Greet customers and take orders accurately.
- Serve food and beverages promptly and courteously.
- Handle cash transactions and operate POS systems.
- Maintain cleanliness and hygiene in the dining and kitchen areas.
- Assist with food preparation and stocking supplies.
- Provide excellent customer service and address customer inquiries and complaints.
- Work collaboratively with team members to ensure smooth operations.

Job Requirements:
- Knowledgeable in alcohol like cocktails and sake.
- Skills in stirring and shaking cocktails are preferred.
- Able to work on weekends and Public Holidays.
- Good team player and self-motivated.
- Passionate about service and people.

Compensation:
- Working Location: 3 mins walking distance from MRT Chinatown
- Working hours: 8am - 9pm
- Working days: 5 days/week
- Meal allowance provided
- Annual Leave, Medical Leave, Opportunities for career advancement
- The opportunity to work in a prestigious 4-star hotel setting
- Starting with 11 days of AL

Job Description:
- Attend onboard for maintenance, inspection, repair, troubleshooting, and modification.
- Manage field activities and schedule.
- Resolve malfunctions.
- Oversee repairs and technical improvements.
- Install new systems and technology.
- Ensure proper maintenance of onsite equipment.
- Supervise and direct technicians/engineers onsite.
- Make service reports with details of job progress, working/traveling time, technical advice, and recommendations if any.
- Report and share job progress with the superior.
- Provide technical support and training for customers, service agents, and internal teams.
- Arrange necessary parts and drawings and send them to agents.
- Maintain tools in good condition for safety and high-quality service.
- Create manuals/support documents to share experiences with other engineers.
- Collaborate with team members to achieve better results.
- Gather feedback from customers or prospects and share it with internal teams.
- Review maintenance lists and service reports for sales support.
- Cover all Technician responsibilities.

Job Requirements:
- Minimum diploma in electronic/electrical engineering or relevant.
- Minimum 4 years of experience in vessel main engine automation systems or related field.
- Proficiency in relevant engineering principles, hands-on experience with equipment or systems, and good knowledge of electrical systems.
- Strong problem-solving skills and attention to detail.
- Ability to stay updated with the latest industry advancements and technology.

Compensation:
- Monday to Friday 9am to 6pm
- OT pays
- AWS
- Travel allowance
- Company phone provided
- 14 days AL
- Group insurance covered

We are looking for a dedicated and personable Service Operator to join our team. As a Service Operator, you will be the first point of contact for our guests over the phone, ensuring that their requests and inquiries are handled efficiently and with the utmost professionalism. This role is crucial to delivering the exceptional guest experience Mondrian Singapore Duxton is known for.

Key Responsibilities:

• Answer all incoming calls promptly and professionally, directing them to the appropriate departments or handling guest requests directly.
• Process guest requests, such as room service, housekeeping, or maintenance needs, and ensure timely follow-up and resolution.
• Provide accurate information about hotel facilities, services, and local attractions to guests.
• Manage internal communication between departments to coordinate and fulfill guest needs seamlessly.
• Record and log guest requests and any service issues, ensuring clear communication and efficient solution.
• Handle emergency calls and follow hotel protocols to ensure guest and staff safety.
• Assist with wake-up calls and other routine guest service requests.
• Uphold hotel standards in all interactions to ensure a positive and welcoming guest experience.

Qualifications:

• Experience: Previous experience in a customer service role; experience in hospitality or hotel services is a plus.
• Communication Skills: Strong verbal communication skills in English; additional languages are an advantage.
• Technical Skills: Familiarity with hotel phone systems and property management systems is helpful.
• Customer Service: Friendly, patient, and committed to providing exceptional guest service.
• Problem-Solving: Ability to handle guest inquiries or issues calmly and efficiently.
• Team Player: Work collaboratively with all hotel departments to meet guest needs.
• Flexibility: Willing to work in shifts, including weekends, nights, and holidays.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Full Time:

• 5 days work week
• Weds to Sun: 8am to 9pm

Service Crew Responsibilities / Requirements:

• Availability to work around peak hours, including early mornings, weekends, and holidays.
• Provide information and assistance (product or service) to customers.
• Monitor the surrounding condition
• Keep the work environment cleaning duties and responsibilities
• Maintain stock of goods
• Handle the customer's complaint

Funeral Operations Manager (1 year contract yearly renewable)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

This position also provides administrative support to the sales management personnel, assists in developing and implementing the sales strategy to drive revenue growth for the company.

Key Responsibilities:

• Manage the sales pipeline and ensure it is up to date and accurate
• Provide sales support to the sales team, including creating sales reports, analyzing sales data, and coordinating sales activities
• Work closely with the sales management personnel to develop and implement the sales strategy
• Assist in developing sales presentations and proposals for large clients
• Provide administrative support to the sales management personnel, including scheduling meetings, managing travel arrangements, and preparing expense reports
• Develop and maintain relationships with key customers and industry partners
• Coordinate with other departments to ensure effective communication and alignment of goals
• Provide regular reports on sales performance and market trends
• Attend sales meetings and contribute to the development of sales plans and strategies
• Attend industry events and conferences to keep up to date with market trends
• Any other ad-hoc duties assigned

Requirements:

• Diploma/Bachelor's degree in Business Administration Marketing, Communications, or a related field or a related field
• 3+ years of experience in sales support or sales management, preferably in a B2B environment
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to analyze data and develop insights to drive performance
• Experience in developing sales presentations and proposals
• Proficiency in Microsoft Office and CRM software
• Knowledge of sales techniques and best practices
• Proven ability to build and maintain relationships with key customers and partner

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the Team

PwC’s Consulting practice provides business and technology advice to leading organizations to help solve their most complex business challenges from strategy to execution.

The Financial Services Strategy & Operations team enables organisations in the Financial Services industry (banks, asset managers, insurers, etc) to design and execute strategies to grow, become more productive, modernize their organisation / technology, and position themselves for the future. We support
this through a range of services focused on growth, productivity, ways of working, and digital transformation.

As part of a PwC’s global reach and breadth of capabilities, we work closely with our internal network of experts and innovation centers while partnering with external technology and industry leaders to drive
lasting change for clients.

About the Role

As a FS Technology Manager, you will lead on-the-grounds delivery of engagements whilst helping to build the FS S&O practice as part of the broader team. From a delivery perspective, you will lead client interactions and delivery of work alongside leaders and junior teammates for general IT strategy and digital/technology transformation projects in the FS industry. You will have responsibility for execution of client delivery through identifying client needs, approaches to problems, defining work plans, and management of work. Working with your leaders, you will help to activate the best of the PwC network to ensure that we are leveraging our capabilities whilst bringing your perspective.

As a Manager, you will be a role model for our junior team members, both in terms of development of core competencies and unlocking leadership potential.
From a practice development perspective, you will help to build and sharpen our offerings to clients. You will contribute to thought leadership, encompassing both generation of external publications and internal innovation of our client offerings. Using your business acumen and your experience in Financial Services,
you will have your client’s futures in mind by pre-empting their problems and showing them how we can
help.

About you

You are likely to be a Financial Services Technology professional with the following key attributes:

• 5-8 years experience in a management or technology consultancy and/or industry
• Experience in aligning business and technology strategies, designing innovative technology solutions to solve complex business problems, preferably in FS industry
• Good understanding of emerging digital and technology topics and trends with broad digital/technology skills and knowledge to lead work within one of the following architecture domains of enterprise, applications, data, or infrastructure including cloud
• Understanding of architecture design principles and experience in architecting modern financial services digital solutions
• Strong analytical skills, problem solving ability and conceptual thinking, comfortable in a hypothesis-based environment and ability to frame strategic challenges from a technologist perspective
• Strong personal presence, combined with compelling and professional presentation and communication skills
• Minimum of a bachelor’s degree preferably in an IT/Computer Science, Engineering or related discipline
• Agile, Scrum, AWS / Azure Solutions Architect, DevOps or equivalent certifications will be advantageous
• Flexibility to travel within SEA region

Funeral Operations Manager (1 year contract yearly renewable)

Working Day: 5-6-5-6 days including weekend and PH

Working Hours: 8am to 5pm

Location: Geylang Bahru

Salary: Basic $4,500 - $5,500

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Responsibilities:

• Support investment officers in portfolio management matters in a timely manner, including review of portfolio companies’ corporate actions and providing recommendations.
• Ensure smooth running of post-investment operations, including accurate and timely portfolio reporting and valuation within the organisation.
• Maintain updated and accurate investment data, including portfolio and deal documentation, collection of financial and non-financial data.
• Work collaboratively with internal teams on digitalization and strategic initiatives including vendor management, implementation, and post-implementation activities.
• Continually strive for operational excellence; seek ways to streamline processes and create operational efficiencies.

Requirements:

• Degree in a related discipline (Accountancy, Statistics, Business or Finance), or candidates with relevant working experience (including in investment operations or legal corporate work) may apply.
• Good understanding of accounting and valuation fundamentals. Knowledge of business or corporate law would be an added advantage.
• At least 5 years of relevant experience
• Advanced Excel skills and comfortable with learning new systems during course of work.
• Detail-oriented, organised, meticulous and number savvy.
• Excellent written and verbal communication skills with the ability to engage and interact at different levels
• High sense of accountability, strong will to succeed, demonstrated curiosity and desire to learn
• A proactive team player with the ability to collaborate effectively in a dynamic environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Attend calls, emails from other agents on cargo arrival notice

• Receive pre-alert through email from sales support and overseas agents

• Monitor shipments (arrival date, time, short landed, survey, missing)

• Transfer and create job information into company in-house system

• Break-bulk console and direct consignments

• Co-ordinate with contractor for airlines and agents cargo clearance

• Correspond with overseas offices on general import inquiries

• Attend to customers’ requests for flight info, cargo, and delivery status, permit, invoice, etc

• Attend to POD requested by overseas and local customers

• Respond query from the Singapore Customs, e.g., Compound, Z02, refund etc

• Prepare and issue invoices and billings to close the jobs

• Filing of documents

• Any ad-hoc duties as may be assigned by the company’s management

Requirements

-At least 1 year relevant experience in freight forwarding

-Proficient in Microsoft Office

-Team player with good attitude and initiative

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.