Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Responsibilities:

• Perform end-to-end trade settlement, with working knowledge of corporate action of Equities, Mutual funds, Options.
• Check and verify all securities/trade transactions are completed, settlements instructions are processed in a timely and accurate manner.
• Review all trade matching reports and ensure all failed trades are promptly resolved.
• Processing of Corporate action events in an accurate, timely manner and adhere to deadlines.
• Reconciliation trade/shares, corporate actions.
• Adhering to control procedures, identifying gaps, and ensuring controls are implemented to close those gaps.
• Interpret data and make necessary recommendations for the launch of new products/services and upgraded platforms.
• Adhering to control procedures, manage the escalation and seek to resolve all requests/inquiries/issues/errors, identify policy gaps and formulate policies to streamline processes.
• Participate in project initiatives and take up ad hoc tasks as required.
• Assist in other ad-hoc duties as assigned.

Requirements:

• Bachelor’s degree
• Minimum 2 years of relevant experience in capital market with strong background in corporate action.
• Corporate action and/or settlement experience in either stockbroking firms will be an advantage.
• Possess knowledge and experience in ETF/Options/ Mutual funds.
• Attention to detail and intermediate problem-solving skills and be able to multi-task well.
• Mandarin & English is a necessity as this role will be expected to work closely with colleagues based in China.
• Enjoys engaging in teamwork with a positive and constructive attitude.

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

● Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

● Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

● Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 5 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

● Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

● Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

● Experience in and understanding of blockchain trading business a plus

Working at XT

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

● International work environment and flat organisation

● Great career development opportunities in a growing company

Job Scopes & Responsibilities

• To handle all operational matters for assigned TC / VC vessels from start to completion.
• To ensure voyage instructions are communicated effectively.
• Plan and manage all voyage aspects and requirements including cargo stowage, and cargo operations, agency appointments, prepare LOI and resolve any issues arising.
• Manage port calls and all vessel expenses related to commercial operations.
• Monitor bunkers consumption and speed.
• To perform post-fixture activities such as handling freight invoice, demurrage/despatch and verify port disbursement accounts.
• Ensure timely and accurate input into IMOS and company’s software system.
• Other works as assigned by the management.

Requirements (Knowledge, Skills, Abilities & Qualifications)

• Minimum Degree in Maritime Studies or Logistics or in relevant discipline.
• Excellent Written and verbal communication skills.
• Team player.
• Quick to response.
• candidates with no experience are welcome to apply.

The Operations Analyst - Telecom will support the Global Carrier Network Operations function

through the analysis of data and trends about quality, cost, and client traffic behaviour of our

SMS and Voice Products. This key-role will help the Vonage API platform, to onboard

customers’ traffic, optimise Cost or Quality, and a fine balance between the two.

You will

● Own part of the Routing table for the Global Carrier Network team (Use/Create insights

from available data, Analyse data for decision making) with focus on Quality and Cost.

● Perform complex analysis: type of traffic, Cost VS Quality, Price.

● Resolve Quality Alerts to maintain QoS according to given industry standards.

● Manipulate and transform the routing table’s selections for optimising Cost or Quality for

new and existing customers for a set of regional countries.

● Identify solutions/improvements of our internal tools and work with key stakeholders

(Product/Engineering) to eliminate blockers of day-to-day tasks.

● Provide Data analysis for other function stakeholders (Product, Engineering, Sales etc) to

support cross-functional needs.

● Perform operational day-2-day tasks and work towards continuous maintenance of the

service levels specified for our SMS of Voice termination SLOs with internal and external

stakeholders.

Essential for the Role (Must Have)

● Educated to degree level.

● At least 2-3 Years of experience on Cost/Price or Voice and SMS routing or Tech

Support position.

● Proficient in MS Office/Google equivalent data analysis Tools.

● Exposure to Business Intelligence tools (e.g. PowerBI, Tableau etc) or similar.

● Strong analytical skills.

● Ability and willingness to work in a global, fast-paced environment.

● Flexible with the ability to adapt working style to meet objectives.

● Excellent communication and analytical skills.

Nice to have for the Role:

● Project Management experience

● Telecommunications industry exposure.

● API and Cloud communications Industry exposure.

● Confluence JIRA tool

● Zendesk ticketing system.

Note: The role requires working 1-2 weekends or bank holidays per calendar month.

Job Description

Responsibilities

• Attend to clients’ enquiries on account-related, trading-related matters via various channels.
• Ensure a smooth end-to-end client experience to drive clients’ retention and satisfaction.
• Facilitate the proper execution of trades for clients in an accurate and timely manner.
• Perform other dealing functions such as assessing risk and preparing trade reports.
• UAT cases
• Support multiple key projects such as onboarding of new products, platform development, and other deliverables.
• Assist in any other ad-hoc tasks as assigned.
• Shift work is required.

Competence Requirements

• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Excellent problem-solving skills and attention to detail
• Proficiency in using customer service software and tools
• Knowledge of products and services offered by the company
• Relevant CMFAS papers (for license application)
• Experience in equities, options and futures products' entire trade cycle
• Knowledge of Structured Products and Fixed Income will be a plus

Established in 2019, Gaia Lifestyle Holdings Pte. Ltd. is a Food and Beverage (F&B) and Shared Services Company managing F&B Operations as well as providing support services to a rapidly growing Group of Companies in multiple industries comprising concert/live shows management and promotions, F&B, hospitality, and real estate management. Gaia Lifestyle Holdings Pte. Ltd. regularly measures and improves process quality, examines, and applies best industry practices, identifies new and advanced technological implementations as well as trains and develops our employees to keep them relevant.

The primary role of the HR Executive is to provide support to the Group Human Resource Team and any other persons or companies assigned, in a professional and timely manner. This individual possesses communication, friendly, approachable, people management skill, good team player, meticulous and detail oriented.

Job Responsibilities

• Manage employment administration such as preparing of employment contracts, HR letters, etc
• Organise confirmation and performance management review
• Manage employee's leave, claims and attendance administration
• Liaise with insurance agents on Foreign Medical Insurance, Work Injury Compensation Insurance, entity insurance and insurance claims if any
• Process monthly payroll (2 pay run cycles), submission of CPF, submission of annual employment income tax, etc and ensure statutory compliance
• Update statutory information with the relevant government authorities and submit government claims as and when required
• Conduct meaningful employee engagement and communications including HR dialogues
• Participate and support ongoing employee welfare activities and Company events
• Prepare monthly HR reports as required
• Document processes
• Manage employee’s exit process
• Perform other HR-related, general administration duties and other duties as assigned

Job Requirements

• Diploma/ Degree in Human Resource or Business Management
• Minimum 3 years of HR Generalist and payroll experience
• Experience working in a Hospitality or F&B industry is advantageous
• Good understanding of HR practices including Employment Act
• Proficiency in Microsoft Office applications
• Good disposition, interpersonal, meticulous and detail oriented
• Comfortable working in a fast-paced environment
• Possess a positive attitude to learn and grow with the company

Summary:
The ICT Security Operations Analyst will play a vital role in monitoring, analyzing, and responding to security events for a global Corporate and Investment Banking client. This position focuses on maintaining and enhancing security monitoring systems, performing incident triage, and addressing recurring security issues to bolster the organization's cybersecurity posture.

Responsibilities:

• Perform real-time analysis and trending of security log data from various devices and systems.
• Maintain and manage data sources feeding the log monitoring systems, including development and upkeep of detection and alerting rules.
• Respond to user-reported security incidents and evaluate the type and severity of events.
• Conduct initial triage of security incidents to eliminate false positives.
• Identify recurring security issues, develop mitigation plans, and recommend process improvements.
• Provide technical expertise on networking and security mechanisms, including firewalls and web application firewalls.

Requirements:

• Strong understanding of networking principles and their practical applications.
• Hands-on experience with Checkpoint R81.10 and FortiGate firewalls.
• Proficiency with web application mechanisms and Web Application Firewalls (WAF) solutions.
• Familiarity with security incident detection, triage, and response processes.
• Ability to analyze security log data and develop actionable insights.
• Excellent problem-solving skills with a proactive approach to mitigating risks.

Qualifications:

• Bachelor's degree in Information Security, Computer Science, or a related field.
• 5+ years of experience in ICT security operations or a related role.
• Certifications such as CISSP, CISM, or CCSP are a plus.
• Strong communication skills to interact with cross-functional teams and stakeholders.

Company Overview:

Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySec), the Cayman Islands (CIMA), and Mauritius (FSC). We were founded in Melbourne, Australia and have offices worldwide.

Leveraging our proprietary in-house state-of-the-art technology, Mitrade has developed a one-stop digital trading platform tailored for investors. We offer market data, news, and analysis, as well as trading and risk management services within a comprehensive user-centric Fintech ecosystem. Serving more than three million users globally, Mitrade is accessible via various platforms such as mobile (iOS and Android), desktop applications, and web browsers.

Role Summary:

Client Money Operations Officer ensures efficient and compliant processing of client fund transactions. The role will include reviewing documentation for regulatory compliance, processing deposits and withdrawals, reconciling records, and maintaining accurate transaction data.

Strong attention to detail and effective communication are essential for problem-solving and collaboration within the team.

If you have a passion for innovation, teamwork and possess a growth mindset, we invite you to join us in shaping the future of digital finance! ️

What would be your responsibilities:

• Conduct routine review and verification of client-submitted documents to validate the source of funds and ensure compliance with regulatory requirements, particularly Anti-Money Laundering (AML) obligations.
• Assist in maintaining accurate records of client documentation and verification processes in the company's database or CRM system.
• Process client funds deposits and withdrawals in an efficient and accurate manner.
• Collaborate with external payment service providers to resolve any issues related to client fund transfers.
• Assist in reconciliations between internal brokerage records and external payment service provider records, identifying and reporting any discrepancies.
• Support liquidity management efforts to optimize funds allocation with payment service providers and internal bank accounts.

What we require from you:

• Diploma or Bachelor's degree in Finance, Accounting/Business Administration/Economics, or a related field is preferred.
• Min 1 year of experience in Operations/Compliance/Client services or similar role would be required. Candidates with no prior experience are welcome to apply.
• Analytical mindset and problem-solving skills to identify and report discrepancies or issues would be highly advantageous.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Proficient in English and Mandarin (to work with stakeholders who converse only in Mandarin).

Mitrade is at the cutting edge of FinTech with a team that excels in a fast-paced, collaborative environment. We seek analytical thinkers and executors with a data-driven approach, capable of managing complex multi-stakeholder projects and adapting to technological advancements.

What You Can Look Forward To:

• Competitive compensation package.
• Career growth and personal development within a growing global organization.
• A flat organizational structure that values collaboration and transparency.

Job Description

Conduct fuel farm operations
• Perform fuel quality checks before commencement of operations
• Perform circulation and draw fuel samples for scheduled testing
• Perform loading and unloading of fuel
• Record fuel transactions
• Perform daily top up of refueller

Conduct fuel bridger and aviation specialised vehicle (ASV) operations
• Perform aircraft defuelling and refuelling
• Operate fuel bridger and aviation specialised vehicles (ASV)

Perform maintenance operations
• Perform daily inspection and functional checks on GFE/GFP
• Monitor Government Furnished Equipment and Government Furnished Property for scheduled preventive maintenance
• Perform maintenance on in-house equipment, facilities and vehicles in adherence to Standard Operating Procedures (SOPs) and Work Instructions (WI)
• Perform housekeeping within the work premises
• Perform stocktake of all Government Furnished Equipments (GFE), Government Furnished Property (GFPs) and in-house equipment

Ensure operational excellence and compliance with quality and safety standards
• Perform operations based on quality, environmental, occupational, health, security and safety standards
• Attend daily briefings including safety/operational briefings and toolbox meeting
• Prepare quality and safety reports and raise any QHSSE lapses at work site or during operations
• Participate in audits as required
• Comply with regulatory requirements of operations site
• Participate in Emergency and Oil Spill Exercise
• Comply with data governance policies

Manage customer experience and relationships
• Perform the day-to-day operations of shift according to customer and contractual requirements

Contribute to continuous improvement
• Participate in digitisation roadmaps of business unit

Manage people, finance and organisational development
• Participate in on-the-job and required regulated training for qualification maintenance
• Monitor and submit documentation for security clearance
• Perform OT/Call Out assignment

Job Requirements

• NITEC and 5 years of experience preferred
• Class 4 and/or Class 5 Driving License and/or Forklift License
• Prior experience with Aviation industry preferred
• Ability to use Apps and have cybersecurity awareness

about the company
our client is a renowned manufacturer specialising in commercial vehicles, engines and transportation solutions. We're looking for an Business Strategy (Asst. Manager). Reporting to the General Manager, this incumbent will be involved in cross department and regional projects in business planning.

about the job

• propose and drive improvement projects in business operations
• oversee all KPI, goal setting, tasks and projects within Supply Chain department
• preparation of weekly and monthly targets
• preparation of business branding presentations
• consolidation and extraction of relevant data through SAP/Tableau
• travel to counterparts in Malaysia to understand ground operations

skills and experience required

• min. 3 years of experience in business/operations excellence planning - supporting logistics/supply chain functions.
• proficiency in SAP (SD or MM module)
• strong coordination and stakeholder management skills
• willing to travel to Malaysia (1-2 times a year)

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244 )

Phillips 66 & YOU - Together we can fuel the future

Phillips 66 has more than 140 years of experience in providing the energy that enables people to dream bigger and go farther, faster. We are committed to improving lives, and that is our promise to our employees and our communities. We are sustained by the backgrounds and experiences of our diverse teams, which reflect who we are, the environment we create and how we work together. Our company is built on values of safety, honor and commitment. We call our cultural mindset Our Energy in Action, which we define through four simple, intuitive behaviors: We work for the greater good, create an environment of trust, seek different perspectives and achieve excellence. Phillips 66 was recognized by Forbes as one of “America’s Best Employers” in 2021.

Learn more about Phillips 66 by visiting phillips66.com/about.

Position Details:

Reporting to the Director, Global Marine Operations, the Operations Support Analyst is responsible for understanding system-based Operations work processes and owning the resolution of any process gaps. The Analyst is expected to resolve transactional process and system issues within the IMOS system, deliver training to voyage coordinators to reinforce processes, refine processes when needed, manage relevant documentation, and work collaboratively with the BI & IT organizations to design, manage, and deliver system-based solutions where appropriate. The Analyst will also act as vacation backup for Voyage Coordinators. The primary internal stakeholders for this role are Marine Operations, Marine Chartering, Freight Services, Marine F&PA, and Commercial Schedulers.

Primary Responsibilities:

• Own and manage all Marine Operations system based work process, most notably IMOS transactional processes. This activity includes understanding both the system and work processes, understanding process/Veslink errors, and recommending permanent fixes.

• Resolve errors related to data submissions to/from external and internal systems designed for Marine operational use (ex. IMOS, Veslink Support, SEDNA)

• Act as substitute/vacation relief for Voyage Coordinators.

• Manage Delivery/Re-delivery process of Time Charter assets.

• Manage and participate in On-Call Incident Response Duty.

• Own transactional relationship with Hub Agents. Work with Voyage Coordinators and Director, Global Marine Operations to ensure KPI issues are addressed and promote a high level of service from these companies.

• Lead testing efforts for system upgrades, including building workplan and schedule, onboarding testers, assessing results, working system fixes with vendor, and managing implementation activities.

• Act as subject matter expert resource for Marine F&PA and Freight Services (Accounting). Address SAP/IMOS interface issues and resolve through training and system design.

• Assist as needed in projects within the Marine Strategy area.

• Work on other continuous improvement projects (ex. IMOS, SEDNA) as required.

Basic / Required Qualifications:

• Bachelor’s degree

• Strong systems aptitude

• Strong analytical skills

• Effective problem solving skills

• Strong facilitation, planning, and organizational skills.

• Excellent communication and teamwork skills with preference for action, accountability, and developing alternatives.

Preferred:

• Basic understanding of Commercial and Marine business processes

• System/scenario modeling experience

• Prior experience in Marine Operations

• IT Business Analyst experience

• Proficiency in Alteryx and Tableau tools

• Intermediate proficiency in Microsoft Office, including Excel and PowerPoint

• Demonstrated ability to synthesize information into specific, measurable and actionable items.

We regret to inform that only shortlisted candidates will be notified.

Phillips 66 International Trading Pte Ltd adopts the Tripartite Standards and is committed to be a fair and progressive employer.

Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

The Cross Functional Director, Operations leads, develops and mentors the national cross-functional team of engineering, maintenance standards, training, support staff and budget management personnel, whilst supporting the Data Center Operations site teams to maintain the industry's highest standards and availability. The ideal candidate will be values centered, passionate about collaborating and leading by example, crafting an enjoyable work environment and developing teams to maintain Equinix's standards, all whilst doing everything possible to protect Equinix's customers.

Responsibilities

• Leads the cross-functional team of subject matter experts and managers
• Provides strategic mentorship and direction to drive operational excellence
• Manages budgets, and implements resources to complete projects and maintenance within the data center
• Leads the teams to ensure completion to Equinix's required standards, KPI's and SLA's
• Supports the data center site teams working safely, effectively and with high regard to human error avoidance
• Ensures correct processes are followed and all documentation is complete
• Takeover of new builds and building infrastructure
• Reviews and approves Change Management requests and Method of Procedures (MOPs, scripts and permits)
• Communicates and coordinates activities and on-site staff during complex or severe customer-impacting incidents
• Drives root cause analysis and provides a clear direction
• Makes recommendations for incident resolution
• Risk, dark fibre, vendor and contract management

Qualifications

• With a proven track record of over 15 years in Critical Environments requiring 100% availability, coupled with over 10 years of leadership/management positions
• Degree in Engineering or related industry field or relevant certifications and experience
• Deep understanding of Data Center infrastructure or related critical environments
• Dedication to delivering a phenomenal customer experience
• Effective presentation skill
• Excellent verbal and written communication skills
• Overtly collaborative and team-oriented approach for accomplishing complex goals
• Demonstrated ability to consistently lead (any function) through uncertain and ambitious times

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Job Title: Trade Operations Executive (Bauxite)

Company Overview:

TOP International Holding (TOP) is a minerals and resources company incorporated and headquartered in Singapore, with global operations spanning across Africa and Asia Pacific. As an integrated bauxite producer and supplier, TOP provides a full spectrum of end-to-end bauxite services from bauxite mining to offtake, trading, logistics and delivery. Beyond bauxite, TOP also has a proven track record in commodity trading and has successfully amassed a diverse portfolio of commodities including coal, copper cathode, iron ore and nickel among others. Since inception, TOP has placed sustainability at the heart of its business activities and practices, and is firmly committed to ensuring that its operations and investments are conducted with purpose to achieve social, environmental and economic sustainability.

Job Type:
Full-time

Job Location:
Singapore

Job Description/Responsibilities:

· Oversee the end-to-end execution of international trade transactions, ensuring compliance with trade agreements, regulations, and company policies.

· Prepare and manage all required trade documentation, including invoices, bills of lading, certificates of origin, and letters of credit. Ensure accuracy and compliance with relevant regulations.

· Coordinate the logistics and shipping of goods, working with freight forwarders, carriers, and customs brokers to ensure timely and cost-effective transportation.

· Identify and assess risks associated with trade operations, including currency fluctuations, geopolitical issues, and transportation risks. Implement strategies to mitigate these risks.

· Manager letters of credit, and ensure timely settlement of trade transactions.

· Supplier and Customer Relations: Maintain strong relationships with suppliers, customers, and other stakeholders involved in trade operations.

· Compliance: Stay up-to-date with international trade regulations, sanctions, and compliance requirements. Ensure all trade activities adhere to relevant laws and regulations.

· Incoterms Management: Determine and negotiate Incoterms for each transaction, clearly defining responsibilities and terms of delivery between buyers and sellers.

· Quality Control: oversee quality control measures to ensure that traded goods meet specified standards and customer requirements.

· Facilitate effective communication between internal teams and external partners involved in the trade process.

· Address and resolve any issues or discrepancies that may arise during the trade process, including disputes, delays, or quality concerns.

Requirements:

· Bachelor's degree in Business, International Trade, Supply Chain Management, or a related field. Additional certifications in international trade or logistics are a plus.

· Minimum of 1 year of experience in trade operations, international logistics, or a related field. Experience with various trade finance instruments is desirable.

· In-depth understanding of international trade regulations, documentation requirements, and logistics processes. Familiarity with trade finance instruments and risk management.

· Excellent verbal and written communication skills

· Attention to Detail: High level of accuracy and attention to detail in handling trade documentation and ensuring compliance.

· The ideal candidate should have robust analytical and problem-solving skills, be a collaborative team player, demonstrate adaptability to changing market conditions, regulations, and business requirements, and exhibit proficiency in technology.

Job Description:

- Coordinate Air exports and Air imports door-to-door shipments including transshipments

- Arrange transportation and monitor shipment status

- Customs formalities (send instructions to the customs broker)

- Shipment billing and/or invoicing

- Liaise with warehouse for cargo details and movements (e.g. receiving, deliveries, etc.)

- Work with the respective project managers to coordinate shipments, plan strategies and execute adhoc instructions

- Secure flight bookings with carriers and/or master loaders

- Develop and/or maintain good relationships with carriers and/or master loaders

- General administration

- Handle customer inquiries and complaints in a timely and satisfactory manner.

- Liaise with government agencies – e.g. Customs, AVA

Manulife is a leading international financial services provider that helps people make their decisions easier and lives better.

Serving Singapore since 1899, we grew from strength to strength to become a leading life insurer in Singapore that provides a broad range of insurance, retirement and wealth management solutions to meet the financial needs of our customers across their various life stages

Reporting to Distribution Operations Team Lead, you will be part of the team within Distribution Services Department responsible to handle operations related matters for multi distribution channels excluding Bancassurance.

Position Responsibilities:

• Providing operational support in the areas of Offboarding and Distributors Records Management.
• Becoming the subject matter expert to handle enquiries on Agency Rules on Offboarding, Orphan Policy Assignment, Debt Recovery, and Rep’s Records.
• Prepare and review appeals within stated limits.
• Work with IT & various stakeholders to ensure that related system enhancements are completed.
• Regularly review efficiency and effectiveness of operations processes and policies.
• Regularly review and implement guideline of business rules on distribution operations.
• Improve and enhance on communication to Financial Representatives related to operation processes.
• Conduct quality checks to comply with regulatory and audit sampling checks.
• Prepare/review summary reports/ presentation materials for management reporting.
• Support in operations projects and/or future way of working tasks as and when assigned: You will have the opportunity to work on business process improvement initiatives using future skills such as process simplifications, digitalization, analytics, agile project management, human-centered design/ user journey mapping.

Required Qualifications:

• Minimum 2-5 years’ experience in life insurance industry
• Proficient in Microsoft Office suite including MS Excel, MS Word, MS Powerpoint; MS Power BI (preferred)
• Good business analysis skills
• Good interpersonal and communication skills
• Take initiative to improve current state of things and adaptable to embrace new changes
• Meticulous, diligent, and able to handle huge database records

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

Our client is hiring for Senior/ IT Operations Executive to work in their data centre and will like to invite interested candidates to send your detailed resume to [email protected]

Senior/ IT Operations Executive

Job Duties:

24/7 IT Systems Monitoring & Management:

• Oversee critical IT infrastructure, systems, and applications to ensure seamless operations.
• Proactively monitor for system health, performance, and availability using monitoring tools.
• Respond swiftly to system alerts, ensuring minimal disruption to business-critical operations.

Incident & Problem Management

• Analyse, troubleshoot, and resolve system incidents in collaboration with cross-functional teams.
• Perform root cause analysis to prevent recurrence and document solutions for future reference.
• Lead recovery actions during high-severity incidents, coordinating with internal teams and vendors.

System Maintenance & Process Optimization

• Manage regular patch updates, system upgrades, and security compliance to ensure IT robustness.
• Continuously identify and implement process improvements to streamline operations and enhance efficiency.
• Automate monitoring, reporting, and routine tasks to drive productivity.

IT Operations Reporting & Documentation

• Prepare detailed operational reports on system performance, incident trends, and resolution metrics.
• Maintain comprehensive documentation for standard operating procedures, troubleshooting guides, and system configurations.
  

Continuous Improvement & Innovation

• Identify opportunities to enhance monitoring capabilities using the latest tools and technologies.
• Support and drive IT initiatives for digital transformation and innovation.
  

Job Requirements:

1. Possess at least a Diploma in Computer Science, Information Systems, or equivalent.
2. Be willing to work in a shift-based environment.
3. Have at least 1-2 years of experience in IT operations, system administration, or related fields.
4. Be competent in Linux/Windows OS administration. Possession of system virtualization skillset is a plus.
5. Be familiar with system monitoring tools and incident management frameworks.

Key Responsibilities

Ensure that the correct quantity and meal types are sent to the Food Bank on time and that meals are stored accurately

• Collect, check and hand over meals and catering items to crew and monitor last minute top up of meals
• Conduct quality control checks on completed equipment carts and ensure that equipment are present according to the correct Equipment Loading Plan
• Push meal carts and carry catering equipment in the kitchen and on-board aircraft
• Handle and transport meal orders between the kitchen and the aircraft

Requirements

• Possess basic frontline customer service skills
• Ability to work in a multi-cultural team
• Able to carry heavy loads up to 5kg
• Ability to read and speak English
• Ability to do simple mathematical calculations
• Work 3 rotating shifts

Job Description:

• Responsible for performing accurate and timely name screening review for incoming and outgoing remittances on domestic and cross-border transactions, fund transfers, GIRO, FAST and other related businesses across the bank.
• Responsible for reviewing transaction related documents and submission of advisory or suspicious transaction reports to the Legal & Compliance Department if deemed necessary.
• Responsible for incorporating the Anti-Money Laundering related policies of MAS, ABS and other regulatory agencies and the bank's head office into our AML name screening policy (based on the relevant business scope handled by the team). Responsible for the centralized Anti-Money Laundering management of the department and taking the lead in formulating AML related SOPs.
• Responsible for organizing training and guidance on Anti-Money Laundering operations, strengthening departmental Anti-Money Laundering compliance capabilities.
• Responsible for the submission of Anti-Money Laundering business data and management reports.
• This position entails dual-line reporting to the Legal & Compliance Department and the Operations Department, and is responsible for reporting and coordinating Anti-Money Laundering related business to the Legal & Compliance Department.
• To assist the team leader to achieve AML related KPI indicators and complete tasking assigned by the team leader.

Requirements:

• Diploma or above.
• Approximately 3-5 years of working experience in the banking industry, preferably those with past relevant experience.
• Familiar with cross-border and local Anti-Money Laundering requirements.
• Meticulous and rigorous, able to withstand a certain amount of work pressure and stress.
• Applicants who have obtained relevant certificates or professional qualifications in Anti-Money Laundering or compliance-related industries will be given priority.
• Familiar with office software applications such as Excel and Word.
• Effectively bilingual in English and Chinese so as to communicate effectively with our Head Office and external vendors.
• Able to provide after working hours and holiday support (on rotational basis).

1. Company Overview

ECHOMARKETING SG PTE.LTD. operates both offline and online channels under Daily&Co. We introduce popular Korean brands to the Singapore market, including the mattress brand Mongze, the massager brand Klug, Korea's No.1 athleisure brand andar, the vegan brand Titad, and the cosmetics brand Mixsoon. Additionally, we plan to continue bringing outstanding products loved in Korea to the Singapore market and, ultimately, expand into the Southeast Asian market.

2. Responsibilities

POS Setting

- Regularly update the POS system to reflect new promotions, discounts, or product listings.

- Reconcile daily sales reports with the POS system

Stock Management

- Ensure timely restocking of promotional items

Staff Training

- Train staff to deeply understand the brand and products, enabling them to engage with customers naturally and effectively.

Daily Briefings

- Share important updates about promotions, new arrivals, or operational changes with the team at the start of the shift.

Store Events

- Develop and execute in-store promotions, discounts, or events that align with seasonal themes or special occasions, driving foot traffic and boosting sales.

- Design and execute store layouts and displays based on seasonal trends or upcoming events to enhance customer engagement.

3. Requirements

- Bachelor’s degree in Retail, Business, Marketing, Management or a related field.

- Relevant experience in managing e-commerce platforms(Shopify) is preferred.

- Proven ability to manage, optimize, and maintain product listings and inventory across both online and offline channels is preferred.

- Strong interpersonal and communication skills to collaborate effectively with both internal teams and external partners are preferred.

- Attention to detail and a responsible attitude toward inventory management and ensuring cross-channel consistency are preferred.

- Proficiency in Microsoft Office and e-commerce platforms (e.g., Shopify, point-of-sale systems) is preferred.

4. Benefits & Perks

- 20% Employee discount for other products

- Support personal development programs

We can consider hiring Operations Executives:

Responsibilities / Job Description:

• In-charge of all port formalities (arrange pilotage, tugs, port clearance, etc.)
• In-charge of all immigration formalities for sign on and sign off crew
• Ensure applications for crew changes are submitted timely and correctly
• Arrange hotel accommodation and transportation of crew
• Follow up on latest regulations of MPA, ICA and NEA
• Coordinate with suppliers, surveyors, technicians, repairers, etc.
• Ensure instructions to all parties are communicated timely and effectively
• Manage clearance and delivery of ship spares
• Update and process information and documentation timely
• Update shipowners on the operational activities of their vessels
• Attend on board vessels whenever necessary
• Perform ad hoc duties as required by the management

Basic Requirements:

• Understanding of the maritime industry
• Good knowledge of Port and Immigration regulations
• Computer skills
• Ability to work both independently and as team member in a fast paced environment round the clock (able to work at odd hours/days)
• Strong administrative, planning, implementation and communication skills
• Problem solving skills and positive attitude
• Detail oriented with good command of communication skills
• Ability to work under pressure, meet deadlines through good time management and allocation of priorities
• Business level spoken and written English

Basic Salary + Allowances

Simpson Spence Young is the world's largest independent shipbroker and operates from 25 offices across the globe and employs over 500+ people. As trusted and long-established ship brokers, Simpson Spence Young has the privilege of working with clients across the globe, connecting people in the world of shipping. We were established in 1880 by Ernest Simpson, Lewis Spence and Captain William Young, and have been growing, evolving, and adapting ever since.

We are looking for a experienced dry cargo operation personnel to join our team.

Duties and Responsibilities:

• Responsibilities would be monitor and coordinate voyage charters and time charters
• Liaise with owners and charterers to ensure smooth voyage operations.
• Handle claims and demurrage.
• Draw up and prepare charter parties.

Attributes of the ideal candidate:

• Smart and articulate
• Good communication skills
• Customer oriented
• Able to work independently
• Hardworking

Smartkarma is hiring a Finance and Business Operations Analyst to optimize and enhance our finance, sales support, and operational processes.

About Smartkarma

Smartkarma is a leading data and insights platform empowering global investors, corporates, and financial decision-makers with actionable intelligence. We deliver premium market research, data, and analytics to drive informed decision-making in a rapidly evolving financial landscape. Join our dynamic team to contribute to a culture of innovation and excellence.

About the Role

We are looking for a numerically adept, tech-savvy, and highly proactive Finance & Business Operations Analyst to join our team. Reporting directly to the Finance Leadership, you will play a critical role in streamlining and accelerating processes across finance, sales, business growth, and operations. This role requires meticulous attention to detail, a methodical problem-solving approach, and a commitment to meeting deadlines.

Key Responsibilities

Finance

• Collaborate with the Finance team to improve the efficiency of key financial processes.
• Support Finance Leadership in managing vendor relationships and payments.
• Liaise with corporate secretaries, auditors, and tax vendors to assist CXOs and the Board.
• Prepare accurate, timely reports to inform strategic management decisions.
• Oversee systems related to talent management and staff benefits.

Business Operations

• Work closely with Sales and Account Management to:
  • Manage operational aspects of key accounts, including deal management, invoicing, and commission tracking.
  • Oversee end-to-end operations for house accounts.

Culture and Engagement

• Contribute to a positive workplace culture by organizing engaging social events, including town halls, monthly birthday celebrations, and team-building activities.

About You

Qualifications & Experience

• Previous experience in finance, business operations, or a related field.
• Diploma or Bachelor’s degree in Business, Finance, or Accounting (preferred).

Skills & Attributes

• Tech-savvy with strong commercial awareness.
• Excellent organizational and communication skills, including concise writing and presentation abilities.
• A collaborative team player who works effectively across all organizational levels.
• A self-starter with creative problem-solving abilities.
• Experience in a fintech company or high-growth startup is a plus.

Why Join Smartkarma?

• Competitive Benefits: Enjoy a competitive salary and comprehensive health coverage.
• Flexible Work: Benefit from a supportive work-from-home policy promoting work-life balance.
• Career Growth: Advance your career in a dynamic, innovative fintech environment.

If you're passionate about finance and business operations, thrive in dynamic settings, and want to make a meaningful impact, we’d love to hear from you.

Apply now and join the Smartkarma team!

The Finance & Operations Executive is responsible for responsible for monitoring and controlling all compliance aspects related to the financial and business operations activities. The key role is to be responsible for activities around monitoring the overall finance performance, timely MIS reporting, budgeting, and risk controls aligned to appropriate regulations and company standards. Additional duties include monitoring the performance and efficiency of the finance department through the provision of effective and timely feedback, methods, processes, and strategies, overall review & Integration of the overall financial results across all regions, divisions or projects, analyzing financial growth, risk impact and profitability relative to company. They will plan, organize, direct, control and coordinate the financial and accounting activities within the business units of the company.

MAIN TASKS:

• Prepare Budget across Company, projects, divisions, etc. Monitor planned vs actuals for changes across cost, revenue, headcount, other factors and provide detailed analysis.
• Budget Vs Actual tracking, investigating variances, Analysis of gaps, profitability, risks and recommend resolutions.
• Provide analysis on performance reports & profitability analysis for projects, divisions, resources, units, etc.
• Monitoring and setting control environment for the cost-benefit analysis.
• Review and identify potential risks, raise for timely discussion/action to management team as required.
• Identifies and drives required changes as required (capacity, regulatory, efficiency, etc.) and areas for improvement to arrive at quick solutions or resolutions.
• Improvement of Internal Controls, accounting processes, policies & procedures for overall efficiency.
• Maintain and track project-related financial & risk impacts.
• Ensure timely and accurate preparation of requested Management reports.
• Check operations are aligned to all the required regulatory compliances in the respective territory.
• Owns the efficiency of finance services, facilitating inter office and inter team communication and coordination.
• Manages key relationships with internal stakeholders and influences and negotiates with managed service operations departments within due timelines.
• Assists in the development of strategic plans for finance activity in conjunction with business unit managers.
• Constant communication and collaboration with both the project members and executive leadership. Presenting findings and status of projects to stakeholders and effectively communicating between teams and departments.
• Continuously lead process and systems improvements across various functions within the team.

Requirements

Educational Background:

• Bachelor’s degree in accountancy, Finance or Business Administration.
• CA or CPA with atleast 3 - 5 yrs working experience in a small to medium sized company.

Skills & Competencies:

• Solid knowledge of accounting and tax regulations and willingness to learn as is required as part of role. Articulate impact of these on business operations.
• Ability to articulate analysis, forecasts and translate it to action plans across different levels in the organization.
• Holds accountability for self and team members by taking appropriate steps to deliver individual and team/departmental goals.
• Excels at operating in a fast pace, shared responsibilities type of environment.
• Communication & Soft Skills: Strong verbal and written skills along with skills for critical thinking, decision-making and problem-solving.
• Excellent computer skills and proficient in excel, word, outlook, accounting softwares etc.

Cross-Border E-commerce Operations Assistant

Job Description:

• Responsible for the daily operations and sales management of cross-border e-commerce platforms.
• Develop and execute operational strategies to achieve sales targets and enhance the brand's international competitiveness.

Job Responsibilities:

1. Managed the operations and sales of cross-border e-commerce platforms (e.g., Amazon, eBay).
2. Develop sales plans, analyze data, and optimize operational strategies.
3. Plan marketing campaigns to increase product visibility and conversion rates.
4. Handle product selection, pricing, and inventory management while monitoring market trends.
5. Improve customer satisfaction, optimize user experience, and address customer feedback.
6. Build and manage the operations team, organize training, and enhance team capabilities.
7. Coordinate resources across product, logistics, and other departments to ensure smooth operations.

Job Requirements:

1. Bachelor’s degree or above, with over 5 years of experience in cross-border e-commerce operations.
2. Familiarity with platform rules and strong skills in data analysis and market insights.
3. Proficiency in English, with multilingual skills preferred.
4. Ability to work under pressure, with strong team management and communication skills.
5. Willingness to travel frequently to Singapore and Vietnam, with English proficiency required.