Position Objective

The Business Development Manager (BDM) is responsible for the strategic development and execution of Stamford local and regional expansion plan through expansion of our brand and marketing outreaches in key growth markets and industries through partnerships with chambers, agents, companies and feeder schools. With the purpose of ensuring Stamford continues to attract (and convert) new joiner students for recruitment at Stamford American International School across both the Woodleigh and Early Learning Village campuses.

The BDM leads the Local and regional expansion project for Stamford, reporting into the Marketing and Admissions Director. The BDM works collaboratively across functions and teams within the wider school community, adding value beyond just their functional expertise.

The BDM is accountable for developing and driving sustainable growth strategies by identifying, collating and analyzing critical market trends, triangulating with internal data points from various academic leaders and the immediate marketing and admissions teams.

The BDM is accountable for recruiting quality agents and partners to support the overall student recruitment ambition goals, without compromising the compliance to internal admissions criteria for Stamford’s distinctive programs and external regulatory requirements around the Student Pass and Dependent Pass processes under the Immigrations and Checkpoints Authority (ICA), and the Committee of Private Education (CPE) guidelines.

Responsibilities

The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom they are responsible, or with whom they come into contact will be to adhered to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, they must report any concerns to the School’s Designated Safeguarding Lead or to the Head or indeed to the Cognita Regional Safeguarding Manager so that a referral can be made accordingly to the relevant third party services.

Main Responsibilities:

• Work with the Marketing and Admissions Director to set and execute strategy for local and regional business expansion.
• Build recruitment pipeline by identifying, developing, negotiating, and closing business relationships with Chambers, Corporates and any other appropriate business entities.
• Recruiting new agents in selected countries (who meet our selection criteria) and training those agents on school’s value and program offerings and other relevant information as per EduTrust guidelines.
• Regularly monitor the agent (Website / mystery shopping) and sending weekly report to Marketing and Admissions Director.
• Participate in education fairs both internally & externally, explore marketing opportunities and make recommendations.
• Conducting student satisfaction survey and gathering all the required information about the agent from the students/parents before they start the class.
• Take an active part in EduTrust audit. Ensure proper documentation keeping.

Position Requirements

• Demonstrates the Stamford Values – Integrity, Courage, Ingenuity and Compassion
• At least 3 years’ relevant experience in corporate sales, business development, sponsorship sales.
• Work experience in education sector preferred
• Good interpersonal and communication skills
• Positive, self-motivated and proactive
• Must be able to communicate clearly via phone and in person
• Able to work independently and as a team
• Responsible, meticulous and has high level of integrity
• Maintain professional outlook at all time
• Strong sales skills and business acumen.
• Organised with good time management skills

Qualifications

• Bachelor's degree or equivalent certification or related experience

Contacts

• Director of Marketing and Admissions
• Senior Business Development Manager
• Admissions and Marketing team
• Teaching staff and students
• External agencies & vendors

Working Conditions

• School Environment
• Will be required to work independently and as part of a collaborative team effort

Terms of Employment

• Working Hours 8:00 am – 5:00 pm, Monday to Friday. Some weekend work maybe required for overseas travel or education fairs.
• Annual Leave 21 working days
• Medical Benefits: Medical insurance provided where applicable
• Sick Leave/Hosp: 14 days sick leave and 60 days hospitalization leave (including sick leave)
• Probation Period: 3 months from date of commencement
• Referee request: Required
• Background Check: Required

Stamford American International School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment background checks are mandatory and appointments are strictly subject to confirmation that all reference and background checks are completed to the satisfaction of Cognita, Stamford’s parent organization.

We are an equal opportunity employer and disallow discrimination of age, ethnic origin, nationality, gender, religion, sexual orientation, family status, pregnancy, marital status, medical or mental health history, physical characteristics or disability. We welcome applications from all qualified candidates.

Please note that only shortlisted candidates will be notified.

Responsibilities:

• Supervise and monitor vessels to ensure safe navigation.
• Issue company warnings/circulars through the Marine Department and communicate with ship managers.
• Analyze incidents and reports, providing proper countermeasures.
• Monitor vessel operations and provide safety alerts or weather warnings for safe navigation.
• Conduct vessel inspections and office audits for ship managers.
• Hold safety meetings with ship managers.
• Summarize KPI and HSEQ analysis.
• Review and monitor tank cleaning plans and progress.
• Suggest improvements or changes to procedures and internal/external manuals.
• Collect and assess information on new marine regulations and safety/security circulars from third parties.
• Manage company applications for approval.

Requirements:

• Class 1 CoC (Deck)
• 2-3 years of relevant experience in tanker operations or working with tanker companies.
• Master Mariner on tankers; experience with chemical tankers or at least 5 years onboard tankers preferred.
• Proficient in Microsoft Office applications.
• Strong verbal and written English communication skills.
• Good interpersonal and communication skills.
• Candidates must complete an online assessment prior to interviews.

Responsibilites:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Job Scope:

• Reminder to SE Comm for Quarterly Stars submission
• Consolidate and validate all awards submissions
• Obtain approval and procurement of vouchers
• Update Staff Portal
• SE e-training management
• Analysis of survey findings
• Update Quick Service Improvement Repository
• Any administrative matters as required

Duration:

From 3rd/4th week of Nov 2024 to Mar 2025

Requirements:

Diploma qualification

Admin related experience

Able to start work immediately

Working Hours:

Mon to Thurs – 8.30am to 6pm

Fri – 8.30am to 5.30pm

Salary:

$2700/mth

Location:

Near Dover MRT

Reg No: 96C4864

EA License No: R22110839

What the role is

This is a temporary contract role of Manager supporting the Chief Information Officer Office to ensure the integrity, security, and compliance of our information and communication technology systems.

What you will be working on

Compliance Audit Management:
• Work with appointed auditor(s) to evaluate compliance with ICT policies and standards.
• Identify compliance gaps and collaborate with relevant teams to ensure timely remediation.

Governance and Remediation Tracking:
• Keep track of audit and security remediation efforts, ensuring all actions are documented and completed within set deadlines.
• Oversee the management of security incidents and vulnerabilities, ensuring they are appropriately escalated and addressed.

Communication and Reporting:
• Facilitate clear and effective communication between different teams for the purpose of management reporting.
• Compile and analyze data from various sources to produce reports on compliance, security, and incident analysis for management review.

Location:

Near Paya Lebar MRT

Salary:

$3800 to $5000

What we are looking for

• Experience in ICT compliance, audit, or a similar role.
• Familiarity with government ICT policies, standards, and procedures.
• Strong analytical skills, attention to detail, and the ability to manage multiple tasks and projects.
• Excellent communication and interpersonal skills, with a commitment to continuous learning and improvement.

Applicants without the required qualification but possess the relevant work experience are welcome to apply.

Successful candidates will be offered a 1-year contract.

Reg No: 96C4864

EA License No: R22110839

Key Responsibilities:

• Technical Pre-Sales Support: Collaborate with the sales team to identify client needs, understand requirements, and provide technical support during the sales process.
• Solution Design: Analyze client requirements, develop and propose tailored technical solutions that align with their business goals, and demonstrate the features and value proposition of our products/services.
• Product Demos & Presentations: Deliver high-quality product demonstrations and presentations to prospective customers, both onsite and remotely, highlighting the technical capabilities and value of the solution.
• Customer Consultations: Engage with clients to gather technical requirements, understand their business processes, and propose the best use of our technologies.
• Proof of Concept (POC): Lead the development and execution of Proof of Concept (POC) scenarios to prove the feasibility of proposed solutions in the client environment.
• Proposal Development: Assist in the creation of proposals and solution documentation, ensuring the proposed architecture meets customer expectations.
• Technical Liaison: Serve as a technical advisor and collaborate with internal product and engineering teams to influence product roadmaps and ensure alignment with customer needs.
• Training and Support: Provide post-sale technical support, training, and guidance to customers to ensure successful implementation and adoption of solutions.
• Feedback Loop: Collect feedback from clients to relay to product development teams to help improve offerings based on real-world use cases.

Qualifications:

• Bachelor’s degree
• Min. 3 years of experience in solution management or a related role.
• Excellent analytical, problem-solving, and organizational skills.
• Ability to manage multiple projects simultaneously.

Job Overview

We are seeking an experienced Digital Marketing Team Lead to oversee our digital marketing initiatives and drive growth through strategic campaigns. The ideal candidate will have a strong agency background, proven experience in leading teams, and a successful track record of managing paid social media advertising campaigns. This role requires a creative and analytical mindset to enhance our online presence and engage our target audience effectively.

Key Responsibilities

• Lead and manage a team of digital marketing professionals, providing guidance, support, and mentorship to ensure high performance and professional growth.
• Develop, implement, and optimize comprehensive digital marketing strategies to enhance brand visibility and drive traffic across various channels.
• Oversee the planning, execution, and management of paid social media advertising campaigns, ensuring alignment with overall marketing objectives and budget constraints.
• Monitor and analyze the performance of paid social media ads, making data-driven recommendations to improve campaign effectiveness and maximize ROI.
• Collaborate with cross-functional teams, including sales, product development, and creative, to create cohesive marketing strategies and ensure consistent messaging.
• Conduct thorough market research to identify industry trends, competitor strategies, and customer insights, translating findings into actionable marketing strategies.
• Prepare and present detailed reports on campaign performance, key metrics, and insights to senior management and stakeholders.
• Manage the digital marketing budget, ensuring efficient allocation of resources across various campaigns and initiatives while maintaining financial accountability.
• Stay updated on the latest digital marketing trends, tools, and best practices to continuously enhance the effectiveness of marketing strategies.
• Create and maintain relationships with external vendors and partners to support digital marketing initiatives and enhance overall marketing efforts.
• Drive innovation within the team by encouraging creative thinking and experimentation with new marketing techniques and technologies.
• Ensure compliance with digital marketing regulations and best practices, maintaining the integrity and reputation of the brand.
• Organize and lead regular team meetings to review progress, share insights, and discuss ongoing projects and initiatives.
• Foster a culture of collaboration and open communication within the team, promoting knowledge sharing and collective problem-solving.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Agency background is highly preferred, demonstrating experience in a fast-paced marketing environment.
• Minimum of 5 years of experience in digital marketing, with at least 2 years in a leadership role.
• Proven experience in running and optimizing paid social media ads across platforms such as Facebook, Instagram, LinkedIn, and Tiktok etc.
• Strong understanding of digital marketing tools and analytics platforms (e.g., Google Analytics, Facebook Ads Manager, etc.).
• Excellent communication and interpersonal skills, with the ability to motivate and lead a team.
• Strong analytical skills and experience in data interpretation to drive actionable insights.
• Creative mindset with a passion for digital marketing trends and best practices.

Overall execution and completion of the project

• Prepare and monitor the Master and Short-term Construction Programmes of the project

• Appraise the suitability of the construction techniques and method statements

• Carry out simple design calculations

• Monitor the day-to-day operations of the project

• Supervision and monitoring of the project's progress

• Solve technical problems encountered

• Corresponding with Client, Consultants and subcontractors to ensure smooth operations of the project

• Ensure that all construction are done according to the specific drawings, certification and quality

• Co-ordination of subcontractors for all the projects

• Overseeing the implementation of the Project Quality Plan

• Ensuring the implementation of safety regulations and good housekeeping practice at site

• Process and finalisation of claims

What the role is

The role is a key individual contributor, overseeing and facilitating the process of change within the organization. The primary responsibility is to ensure effective planning, implementation, and sustainability of changes, while minimizing resistance and maximizing employee engagement. This role is tailored for a proactive, results-oriented individual who is passionate about driving change and contributing to the continuous improvement of our organization. If you are a strategic thinker committed to excellence in public service, we welcome you to apply for this role.

What you will be working on

This role involves leading and facilitating the transition of technology-related changes within the organisation, to support the adoption of new processes, systems, and organisational structures. The individual will collaborate closely with various stakeholders and would also be tasked with integrating service design principles into change processes to facilitate seamless transitions and mitigate resistance to change, and to drive change initiatives that enhance our organisational effectiveness and service delivery.

Change Planning and Implementation

• Developing change management strategies and plans that align with the organisation’s goals. This includes identifying the need for change, setting objectives, and outlining the steps required to achieve successful implementation.
• Competencies: Change Planning and Strategy

Change Impact Analysis

• Assess the impact of change to identify the impact and effects changes on organisational processes, systems, and people, and identify potential risks and devising strategies to address resistance and facilitate a smoother transition.
• Competencies: Analytical Thinking, Problem Solving, Risk Management

Stakeholder Engagement

• Engage with key stakeholders at all levels of the organisation to build support for change initiatives, ensuring awareness, commitment, and adoption of the assigned project.
• Competencies: Stakeholder Engagement

Communication

• Develop and execute impactful communication strategies tailored to various target audiences, ensuring clear, meaningful messaging that resonates with stakeholder.
• Competencies: Communication Skills, Message Framing & Delivery

Training and Enablement

• Collaborate in the development, design and delivery of training and enablement strategies aligned with change initiatives, to equip impacted stakeholders with the necessary skills and knowledge to adapt to new processes and systems.
• Plan and contribute to the development of materials and resources that support stakeholder readiness.
• Competencies: Training Design, Content Development, Training and Development

Stakeholder Readiness and Support

• Conduct assessment to gauge the stakeholder readiness for change and identify areas that require additional support or intervention to mitigate risks.
• Work closely with stakeholders to ensure readiness for change, employing strategies to manage resistance and facilitate a positive acceptance of new initiatives.
• Competencies: Stakeholder Management

Integrating Service Design in Organisational Change

• Assessing how changes will impact service delivery, identifying opportunities to improve services during the change processes, and ensuring that the redesigned services align with organisation evolving needs and goals.
• Competencies: Communication, Facilitation, Systems Thinking, Service Design

Location:

Near Paya Lebar MRT

Salary:

$3800 to $5000

What we are looking for

• 3 to 5 years of experience in change management or a related field, with a strong track record of successfully implementing change initiatives.
• Tertiary qualification preferably in change management-related, organisation development-related or communications-related fields. Relevant certifications (e.g., Prosci Certified Change Practitioner) are highly regarded.
• Demonstrated ability to develop and implement change management strategies and plans effectively.
• Exceptional communication skills, capable of crafting and delivering clear, impactful messages to diverse audiences.
• Strong analytical skills, with a proven ability to conduct thorough Change Impact Analyses.
• Experience in supporting the design and delivery of training programs related to change initiatives.
• A deep commitment to public service and alignment with our organization's mission, vision, and values.
• Prior experience in the public sector or a complex, regulated environment is preferred.

Candidates without the required qualification but possess the relevant work experience are welcome to apply.

Successful candidates will be offered a 2-year contract.

Reg No: 96C4864

EA License No: R22110839

Position: Sales Manager (Immediate Hiring)

• Responsible to achieve quota set for Van Sales Team.
• Need to do van sales using 10-14 footer box chiller truck as and when needed.
• Need to cover salesman using their chiller truck when they are on MC or leave.
• Support ad hoc deliveries to end customers.
• Manage Team Sales achievement and Delivery for Supermarket sales
• Need to do direct delivery to new outlets to open new accounts
• Customer management at all Store levels/ invoicing
• Ensure good customer relations with all Supermarket stores managers and ground Staff
• Daily Supermarket store order collection and delivery schedule management
• Support store promotion campaigns with setting up and tearing down.
• Manage Buyer on promotion and new product introduction and delivery of samples.
• Manage new customers requirements

What you will be working on

Systematically promote digital and process innovation in the company by:
• Designing and implementing processes to systematically discover opportunities where business processes could be further optimised and digitalised in the company
• Working with such business owners to map and analyse their current processes and workflows
• Co-creating more optimal workflows and processes with such business owners, including simplification of operations and/or policy where suitable
• Co-creating digital solution proofs of concept (POCs) with such business owners where suitable
• Designing and tracking indicators to measure extent of optimisation and digitalisation of business processes in the company

Location:

Near Paya Lebar MRT

Salary:

$3800 to $5000

What we are looking for

Knowledge/prior experience in:
- Business analysis, design thinking (elicit business needs)
- Business process re-engineering, service design (mapping and optimising business processes)
- Solution engineering (design/propose digital solutions in alignment with business needs)
- Research methodologies (e.g. survey design and analysis)

Applicants without the required qualification but possess the relevant work experience are welcome to apply.

Successful candidates will be offered a 1-year contract.

Reg No: 96C4864

EA License No: R22110839

Responsbilities:

• To be responsible for managing the seafarer’s payroll for all assigned vessels.
• To respond promptly to inquiries from seafarers and/or their families regarding salary information and social needs.
• To ensure accuracy of the bank details entered in the crew payroll system.
• To ensure seafarers are paid according to their contracts.
• To ensure timely payment of all balances due to seafarers, such as leave pay, medical leave pay, medical disbursement, and other allowances and overtime payments.
• To ensure cash advances and other outstanding balances of seafarers are deducted from monthly wages and/or their allotment.
• To be responsible for entering reimbursements, allowances, and deductions in the system.
• Check the correctness of the allotment list and process payroll accordingly to ensure timely transfer of allotments to seafarer-designated beneficiaries.
• Responsible for the timely payment of wages on the approved payroll cycle.
• Prepare all correspondence to the Account Department, Master, and other relevant parties as deemed necessary.
• To submit CPF contributions (for Singaporean seamen) promptly.
• To arrange monthly Cash to Master and liaise with port agents for quotations and arrangements.
• To ensure timely arrangement of Cash to Master remittance.
• Conduct month-end closing of ship accounts and monitor the balance of float.
• Perform month-end closing of vessel victualing accounts.
• Prepare and present monthly payroll analysis reports, highlighting key trends, discrepancies, and recommendations.
• Maintain strict confidentiality of payroll data and seafarer personal information.
• Coordinate with internal departments (e.g., Accounting, Operations) and external stakeholders (e.g., port agents, manning agencies) to ensure seamless payroll management.
• Identify opportunities for process improvements in payroll management to enhance efficiency and accuracy.
• Assist in special projects or tasks related to crew welfare, cost management, or other crewing department functions as required by the Manager or management.
• Any other work required by the Manager and management.

Job Requirement:

• Minimum Diploma holder with 5 years of related working experience in the marine industry.
• Good team player and able to work with minimum supervision.
• Proficient with MS Office applications.
• Good interpersonal, communication, and computer skills.

• Plan and Develop the Project Idea. Every project starts as an idea. ...
• Create and Lead Your Dream Team. ...
• Monitor Project Progress and Set Deadlines. ...
• Solve Issues That Arise. ...
• Manage the Money. ...
• Ensure Stakeholder Satisfaction. ...
• Evaluate Project Performance.
• A project manager is a professional who leads a team through the project life cycle by planning, budgeting, scheduling and tracking a project plan. The project plan thoroughly explains how the project will be executed and includes a budget, timeline, schedule, roles and responsibilities among other things.

The HR & Admin Department is headed by the Senior Manager who reports to the Directors (Managing Director & Executive Director) and is responsible for the following:

• Overall control of the human resource & administrative functions of the group of companies

• Formulate & develop human resource policies and practices within the group of companies

• Review the salary structure and overtime system of the employees

• Develop career path and set the salary range for each position

• Analyse the wage costs of the group of companies

• Approval of payroll payments

• Research and development of market trend of human resource practices

• Develop plans to motivate and retain staff and look into staff welfare

• Ad-hoc projects to meet business objectives of the organisation

The Senior Manager of the HR & Admin Department will be assisted by the HR & Admin Manager and Assistant HR Manager.

• Developing and implementing marketing strategies to drive business growth and enhance brand awareness
• Control budgets and allocate resources amongst projects
• Conduct general market research to keep abreast of trends and competitor’s marketing movements
• Monitor progress and submit performance reports
• Working with the sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction
• Establishing and maintaining relationships with clients and partners to ensure customer satisfaction and loyalty
• Overseeing social media marketing strategies and content marketing
• Produce ideas for promotional events or activities and organize them efficiently
• Experience in marketing and running a marketing team
• Excellent leadership and organizing skills
• Strong ability to work independently and focus on achieving high performance
• Ability to handle pressure and effectively resolve complaints and issues
• Willingness to work overtime on weekends or PH when necessary

What the role is

Working in a dynamic team managing the national SkillsFuture Credit (SFC) scheme, this is a well-rounded role suitable for individuals who are good in data management and willing to learn and contribute to all aspects of SFC programme implementation.

As a manager, you will be responsible for:

What you will be working on

- Analysing and interpreting SFC data to address lines of inquiry that inform policy and business planning, and identify opportunities for process improvement;
- Visualising the findings, present and communicate the insights and recommendations to stakeholders in a clear and concise manner; and
- Supporting SFC operations which includes industry engagement, partnership development and appeal management.

Location:

Near Paya Lebar MRT

Salary:

$3800 to $5000

What we are looking for

- Tertiary qualifications
- Minimum 3 years of experience in a similar role
- Experience with Microsoft Excel and visualisation tools such as Tableau, Redshift
- Able to work effectively under time constraints and potentially changing priorities, while maintaining a high level of attention to details
- Strong analytical and problem-solving skills
- Excellent communication and presentation skills

Applicants without the required qualification but possess the relevant work experience are welcome to apply.

Successful candidates will be offered a 1-year contract.

Reg No: 96C4864

EA License No: R22110839

Operations Management:

· Oversee daily operations, ensuring efficient execution of tasks across departments to maintain smooth business functions.

· Liaise closely with the Sales team to ensure alignment with product delivery strategies and customer needs.

· Assist the Regulatory Department in preparing for internal and external audits, ensuring compliance with required standards.

· Issue invoices, airway bills, and assist with packing and labeling of products for delivery.

· Provide logistical and administrative support, including the preparation of internal and external audits.

· Help build and improve resilient internal processes to support rapid scaling and operational growth.

· Coordinate internal resources and assist various teams to ensure projects are delivered on time and meet the company's standards.

· Provide administrative support to ensure all marketing and operational initiatives are executed seamlessly.

Marketing Support & Content Development:

· Assist in the creation and development of engaging marketing materials, such as product brochures, press releases, and digital content for social media.

· Conduct market research to stay ahead of industry trends and competitor activities, offering insights to inform marketing strategies.

· Develop innovative marketing ideas to promote EyRIS products and services, reaching new clients and partners.

· Respond to customer inquiries through email and social media platforms, ensuring professional and timely communication.

Event Representation & Global Branding:

· Represent EyRIS at international events, exhibitions, and conferences, promoting our innovative solutions to a global audience.

· Support the Marketing team in planning and executing promotional activities that boost brand awareness and client engagement.

Administrative & Operational Efficiency:

· Perform any other additional ad hoc duties as assigned.

Work Experience Requirements:

· Ability to work efficiently in a fast-paced, dynamic environment.

· Drive for Excellence: Entry-level candidates are welcome, as long as you're motivated, proactive, and eager to learn.

· Team Player: Collaborative mindset with excellent interpersonal skills, thriving in a dynamic team environment.

· Problem-Solving Skills: Strong analytical skills and the ability to think outside the box to overcome challenges.

· Tech-Savvy: Proficiency in Microsoft Office applications, with design capabilities (Adobe Photoshop, Illustrator) as a bonus.

· Prior experience in operations and/or marketing is an advantage.

· Language Proficiency: Professional proficiency in English and Chinese is required, while proficiency in other languages is advantageous.

JOB DESCRIPTION – IT Senior Systems Operations Engineer

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. Additionally, you will mentor a team of systems operations engineers, providing guidance, mentorship, and technical expertise. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

JOB REQUIREMENTS

· Good knowledge of windows operating systems, Clusters, NLB, or Unix

· Good knowledge of OS Provision, hardening and patching.

· Good knowledge of Solarwinds, Manage Engine.

· Good knowledge of AV solution such as Symantec.

· Good knowledge of cloud platform and virtualization technologies.

· BMC Control-M

· Good server experiences like AD administration & basic networking experiences

· At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT-SKILLS

· Demonstrated leadership experience, with the ability to mentor and motivate a team.

· Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.

· Good problem solving and logic skills

· Good communication skills (verbal and written) in English

· Excellent customer management skills

QUALIFICATIONS

· Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· Information Technology Infrastructure Library (ITIL) foundation certification

Functions/Responsibilities:

· Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.

· Monitor condition of server, apps and security measures

· Identify, log and resolve technical problems of the scope (Incident Management)

· Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)

· Respond to site to troubleshoot, diagnose and rectify faults

· Liaise and coordinate the recovery of systems

· Identify potential changes and system improvements for consideration and implementation (continuous improvements)

· Create, maintain and distribute reports of progress to service delivery manager.

· Any other ad-hoc tasks assigned

Performance Requirements:

· Demonstrate strong knowledge of Windows operating systems, Clusters, NLB, or Unix.

· Exhibit proficiency in OS provisioning, hardening, and patching.

· Show expertise in Solarwinds and Manage Engine.

· Demonstrate good knowledge of antivirus solutions such as Symantec.

· Display strong understanding of cloud platforms and virtualization technologies.

· Experience with BMC Control-M.

· Showcase robust server experience, including AD administration and basic networking skills.

· Ability to mentor and motivate a team.

· Exhibit self-driven qualities and effectiveness in working both independently and as part of a team, with minimal supervision.

· Display excellent problem-solving and logical thinking skills.

· Must possess good communication skills (verbal and written) in English.

· Strong communication and interpersonal skills and be able to build collaborative relationships with both internal and external contacts.

· Demonstrate excellent customer management skills.

Education or Qualification:

· At least a Diploma in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.

· At least an Information Technology Infrastructure Library (ITIL) foundation certification

· At least 3 years of relevant working experience in infrastructure support is required for this position.

What the role is

Reporting to the Community Architect Team, the candidate will be required to perform the following key tasks:

What you will be working on

1) Partnership and Engagement

• Partnership and Engagement Strategy

(a) Connect partnership and engagement plans with policy intent

(b) Situate partnership and engagement plans in operating context and manage risks

• Sense and Evaluate Impact

(a) Set indicators, identify suitable output and outcome indicators, and collect data

(b) Analyse data and evaluate effectiveness of engagement based on intended outcomes

• Design Engagements

(a) Design engagements that are aligned to objectives, using appropriate partnership and engagement strategies and techniques

(b) Design interventions to amplify and close the loop for engagements

• Stakeholder Engagement (including internal stakeholders)

(a) Identify and prioritise stakeholders based on issue/domain area

(b) Build and sustain relationships with stakeholders

• Mobilisation

Mobilise partners or community, including internal stakeholders, to co-create and co-deliver outcomes

2) Programme Evaluation

• Evaluation planning

Develop a robust evaluation plan at the start of a programme for the monitoring and execution of reviews for programmes/policies. The components of an evaluation plan include programme theory, indicators to reflect desired outcomes, data collection plans, and evaluation requirements

• Review Execution

Conduct reviews to assess the impact and value-for-money of a programme or project by applying evaluation methods, approaches, and tools. This includes reviewing programme outcomes and achievement of indicators, validating key assumptions and contributing factors, identifying process and policy gaps, and recommending solutions

• Evaluation Reporting and Follow-ups

Prepare, present, and follow through on the findings and recommendations from reviews in support of organisational decision making

3) Public Communications

• Marketing Communications Strategy

Develop marketing communications strategy and implementation plan tailored to specific audience profile to achieve desired outcomes

• Message Framing and Delivery

Craft and deliver messages in a manner that is aligned to communications strategy and objectives while considering different target audiences

• Outreach and Engagement (including internal communications)

Develop and implement engagement programmes to obtain buy-in from the public and internal stakeholders on policies

4) Service Delivery

• Customer Experience and Service Design

Understand different customer segments based on characteristics, behaviours and needs, and design services around customer journey and experience

• Customer Service and Case Management

Effectively deliver services, coordinate, and manage service cases, from the start of service requests to their resolution, including resolving service challenges and performing service recovery where needed

• Service Operations Planning and Management

Establish systems, processes and resources needed to deliver services effectively and efficiently.

• Service Tech Innovation and Application

Use technologies to automate and deliver day-to-day service operations and improve work efficiency

Location:

Near Paya Lebar MRT

Salary:

$3800 to $5000

What we are looking for

• Tertiary qualifications

• At least 2 to 3 years of experience in partner engagement, account/programme management, and data analytics including data mining

• Strong collaborator, yet able to work independently and articulate findings to management

• Good communicator of ideas and ability to think out of the box

• Initiative-taker, independent and able to rise to challenges and meet implementation deadlines effectively

• Good speaking, writing and critical thinking skills

• Those familiar with data visualisation tools will be an added advantage

Applicants without the required qualification but possess the relevant work experience are welcome to apply

The successful candidate will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure, subject to availability of permanent headcount

Reg No: 96C4864

EA License No: R22110839

What the role is

Resource Planning Division (RPD) is part of the Client’s Planning Group (PG) which provides guidance on the strategic direction of the Company. Specifically, RPD is responsible for the effective planning of resources and oversees budget management to achieve agency's goals:

• Funding Policy Formulation: Formulate corporate-level funding policies and funding parameters to support SkillsFuture Initiatives and Company’s objectives;
• Budget Evaluation and Management: Evaluate budget requests from programme partners and oversee the allocation and management of Company’s budget;
• Manpower Establishment Planning: Secure and optimise manpower resources to implement Company’s programmes and agency’s operations;
• Whole-of-Government (WOG) CET Grants Management: Lead the management of WOG CET grants and strengthen CET grants governance for WOG and the Company.

What you will be working on

Grants Governance:
• To work on matters that may be assigned to strengthen grants policies and governance within the Company and whole-of-government
• To understand requirements on grants governance, propose appropriate approach and measurements to obtain the required data
• To work with WOG agencies and Company divisions to carry out the data collection plan
• To collate WOG agencies’ returns and prepare sector reporting to the management
• To streamline data collection plan with Company’s annual CET grants call

Location:

Near Paya Lebar MRT

Salary:

$3800 to $5000

What we are looking for

• 1 to 3 years of relevant work experience in public sector is preferred, but applicants without the required experience are welcome to apply
• Good project management and stakeholder engagement skills
• Good understanding of funding policies and concepts are preferred, but not necessary
• Familiarity with governance issues, risk management and compliance matters are preferred, but not necessary
• Good analytical and critical thinking skills
• Good with details, meticulous and systematic
• Independent and self-motivated, enjoy variety and new challenges, and able to work well in a team

Applicants without the required qualification but possess the relevant work experience are welcome to apply.

Successful candidates will be offered a 1-year contract.

Reg No: 96C4864

EA License No: R22110839

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field is required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Collect all necessary data 72h- 24h before vessels departure (Tracking, SatComs, vessels
  Characteristics and Ops Constraints) in order to calculate the best routes and speed.
• Provide meteorological and oceanographical forecasts and observations data to vessels.
• Advice captains for their Passage Planning, before departure and during Ocean crossing.
• Optimize all vessel routes as well taking into account vessel’s observations to comment about Metaocean Forecasts.
• Monitor Vessel Performance, Data Collection, Model Calibration and Performance Analysis.

Requirements:

• Officer of the watch on OSV vessels for 2 years including passage planning operations.
• 2 years of offshore experience within a maritime company.
• Experience within a vessels weather reporting center or ops monitoring centre will be advantageous.
• Experience as Chief Mate or Second Engineer on OSV vessels, Gas-Carrier, Tanker or Bulk Carrier will be advantageous.
• Proficient in use of sea keeping software and ops software.
• Proficient in Excel, Powerpoint and JIRA.

Responsibilities:

• Ensure the smooth operation of the Company’s computer systems and provide technical support to both office and vessel staff. This includes:
• Installing and configuring computer hardware, operating systems, and applications.
• Monitoring and maintaining computer systems, networks, and hardware in both office and ship environments, and liaising with external IT vendors.
• Assisting shore and sea staff with troubleshooting and resolving hardware or software issues, either face-to-face or over the phone.
• Assisting in the preparation and administration of the Company’s IT policies and procedures.
• Supporting the Company’s cyber security efforts, including configuring and upgrading routers, switches, firewalls, proxies, antivirus software, access points, etc.
• Conducting disaster recovery operations.
• Board vessels to provide necessary IT support.
• Assist in implementing new information system management software for the Company.
• Attend to projects and tasks as assigned.

Requirements:

• Minimum of 2 years of relevant experience.
• Minimum of a Diploma in a related discipline.
• A team player with good interpersonal and communication skills.
• Able to work independently.
• Comfortable with boarding vessels within Singapore waters (safety training will be provided).
• Experience in setting up and running new information software systems is a distinct advantage.

Responsibilities:To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
Ensures that all urgent correspondence and enquiries to be carried out efficiently and
reports to operation manager if and when necessary.
You are also responsible to resolve minor issues of a non-technical nature and
to report major issues to operation manager for a solution.
Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.
Essential Functions:Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
Good filing system in hard and soft copies for all enquiries up to completion of order.
Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
To identify new supply source to add to company’s supplier’s database.
Ad-hoc data entry.
Work Location: Tuas