• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages.
•  Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager
• Experience in High tech manufacturing / life sciences project experience would be an advantage experience are preferred. 
• Team player with excellent leadership and problem solving skills
• English language skills are required and additional Chinese language skills would be an advantage Excellent communication skills with the ability to negotiation, influence and persuade others. 

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Financial management – Keeping track of the ongoing margin levels
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager

• Assisting the Commission Manager on a range of tasks, to include:
• Conducting background research, data collection and benchmarking
• Estimating and producing cost plans
• Compiling and amending the tender list
• Drafting procurement documentation
• Checking and analysing the tenders
• Drafting the tender report
• Dealing with variations and the change control processes, negotiating less financially significant or complex matters
• Conducting cost checks and valuations
• Drafting monthly reports
• Analysing the numbers for the final accounts
• Liaising with the client, contractors, designers, etc.

About the job

Reporting to the Customer Relations Manager, you will be expected to manage and lead the team to provide a positive and joyful shopping experience that creates trust in the IKEA Brand for all IKEA visitors and customers.

Your assignment

• To create a positive and family-friendly shopping experience for our customers by managing shopping tools and amenities, customer care rooms and Smaland.
• To champion and foster customer-centricity and service excellence in all touchpoints.
• Plan, coordinate and follow up on customer engagement activities in the store.
• Manage the daily operations for your team of co-workers including performance management, training and development, succession planning and recruitment.
• Handle customers’ queries and complaints and deliver service improvement in a professional manner to enhance the customer experience.
• Be knowledgeable on customer experience mapping and analyse CX-related performance indicators for business improvement.
• Work with external service providers and service contracts to provide a positive and efficient shopping experience for all IKEA visitors and customers.

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. The incumbent will be part of VCA geographic team cluster of Singapore, Malaysia, Thailand markets (SMT), and will be responsible for consulting engagements with Visa's clients in the three markets. The team is involved in a comprehensive range of consulting services and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy and data-driven portfolio management decisions.

If you like to deliver, and execute a fact-based, data-driven solution to solve for business problems that deliver value and enable clients to win more businesses, you should apply.

What a Manager does at Visa:

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants.  The VCA team provides a comprehensive range of consulting services, data analytics and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

We are currently looking for a Manager to undertake the delivery and execution of consulting engagements for Visa clients across Singapore, Malaysia, and Thailand, enabling portfolio growth and improved profitability in clients’ payment card business.

As a Manager you will be leading the delivery and execution of Visa Consulting and Analytics engagements for clients in SMT. In this role, you are expected to:

• Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in areas of customer life cycle management, and new product development and launches.
• Drive client conversations with the client working team, execute and embed our solutions within the client’s environment.  Building content and engagement delivery involves strong project management skills.
• Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk, and Merchant Solutions.
• Develop propositions by closely working with Account Executives in managing the scope of work and project timelines
• Work across advisory practices (Risk, Digital, Portfolio Optimization, Merchants) to execute engagements across the VCA verticals.

This role reports to the Head of VCA for Singapore, Malaysia, and Thailand.

Why this is important to Visa

As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client. We want to bring this expertise closer to our clients by having a Manager to drive, execute, and support projects for the Singapore, Malaysia, Thailand (SMT) cluster. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.

Projects you will be a part of:

• As part of the team you will get opportunity to work on strategically important projects for clients.
• As an example, you might be working with an issuer client to assess opportunities across cardholder lifecycle, conduct gap assessment and determine strategy or provide best practice recommendation to the Bank.
• You will bring to life data analytics solutions and propensity models built by the Data Science team to ensure clients find value to take action such as running marketing campaigns to drive payment card activation and usage, changing policies or processes, launching new products, opening new channels, among other things.
• You will be the project manager of several engagements across SMT, working with the clients’ teams in providing guidance and supporting the teams in executing our solutions.
• You will be collaborating closely with VCA’s data scientists to jointly produce insights on analyses.

Expectations of an Assistant Finance Manager

• Perform monthly, quarterly, annual financial close with high accuracy and timeliness
• Ensure that all management reports submitted within deadline. Monthly, quarterly and yearly reporting to be carried out with insightful analysis and developing process to ensure quality reporting variances to be fully explained
• Assist in forecasting and budgeting cycles, ensuring that the numbers are reliable, stable and accurate.
• Strong partnership with the commercial finance team on the full spectrum of financial planning and analysis.
• Working with internal and external auditors, ensuring policies compliance in place.
• Manage internal reporting requirements on various basis.
• Involved in developing process improvements and system implementation/migration

Your main missions and responsibilities will be:

• Rolling out Hotel Management Agreements and Hotel Franchise Agreements based on standard process
• Negotiating with owners and legal advisors of Hotel Management Agreements, and Hotel Franchise Agreements and all related documents
• Preparing and adapting template documents related to the management and franchising of hotels in different legal environments and jurisdictions
• Following-up on related legislation changes with the support of external advisors
• Cooperating with the compliance team in relation to KYC review process for hotel management deals and other related compliance matters
• Providing legal support to management operations teams
• Engaging with external legal counsel to address foreign jurisdiction legal matters (corporate legal requirements, due diligence, registration requirements, etc.)
• Ensuring documents are compliant with Accor Group policies & procedures and maintaining an understanding of the impact of any changes in Accor Group policies, organizational structure, and procedures
• Preparing and implementing branded residences related documentation based on standard process
• Ensuring and implementing due diligence in relation to Hotel Management Agreements and Hotel Franchise Agreements
• Liaising with Accor Group departments in relation to intellectual property matters
• Preparing and implementing technical support documentation regarding hotel development projects
• Liaising with other departments involved in the development and operation of hotels (e.g. IT, Technical, Distribution, Loyalty, Sales etc.)

We’re looking for a Payment Operations Analyst who is passionate about our mission of Money Without Borders to partner with our payment product teams to help drive data-driven and innovative growth decisions while helping to make our payment systems smoother and more efficient. 

As a Payment Operations Analyst, you'll be driving our analytics efforts in the Payment Operations product team that balances the work between making our payment rails frictionless, borderless and enabling a smooth customer payment experience. You’ll also be a part of a wider team of over 100 Analysts! You’ll get to collaborate on cross-team projects, develop technical skills and bring ideas about how we can improve analytics across Wise. 

Most importantly, you’ll collaborate closely with your product managers, designers and engineers to bring your insights into real change for our customers and help drive our mission! 

Your mission:

At Wise our mission is Money Without Borders - instant, convenient, transparent and eventually free. Whether our customers are sending money to another country, spending money abroad, or making and receiving international business payments, Wise is on a mission to make their lives easier and save them money. 

Here’s how you’ll be contributing to the Payment Operations team:

• You’ll expose the vast data on our processes to the product teams across Wise in a meaningful and actionable way in which people can proactively access the information without friction or need for analyst assistance

• Proactively contribute to, own, create, track key metrics and results  for your product team, keeping them accountable throughout the quarter

• Support senior analysts by conducting research, preparing reports, and visualisations

• Work with operational leadership in coming up with new features for automating and reducing our workload, preventing our financial risks and overall making our customer experience smoother

• Building the framework for managing risk, customer and payment agent experience

• Drive the discovery phase by scoping new opportunities and suggesting initiatives on Payment Operations through meaningful insights

• The role requires collaboration with Product, Engineers and Operations Team

This role will give you the opportunity to: 

• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money

• Create value from extensive datasets. We have millions of customers, a global set of payment infrastructure and a complex product that customers can use in different ways. There is a tonne of value left to unlock from this data!

• Influence the team’s direction. Analysts at Wise enable data-driven decision making and have a large impact by helping their teams to decide what to work on.

• Learn from a global network of professionals. We have a large, diverse team of analysts, data scientists and product managers that you will work with and learn from.​​​​​​

We’re looking for a Global Products Operations Senior Specialist to join our team, focusing on Assets or Cards Operations (Issuance) within the Global Products Operations area: 

This role is a unique opportunity to have an impact on Wise’s mission by contributing to building and supporting operationally sustainable cross-border products and help save millions more people money. 

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking and convenient business solutions.

A Global Products Operations Senior Specialist's role is to support Product Teams as a representative of the Payment Operations organisation - to ensure that new and current products, features and processes scale efficiently and securely.

Here’s how you’ll be contributing to the Operations Team:

• Provide daily support to regional Payment Operations Teams with Global Products which include Cards Issuance or Assets and any other global products, features and processes that are born over time;

• Maintaining consistent and high level execution of recurring responsibilities within the designated domain;

• Work with regional Payment Operations teams, product managers and developers of multiple product teams to find solutions and opportunities for process optimisation;  

• Coordinate new products/partners set-up, testing and launches from operational side;

• Coordinate central changes - communicate with Payment Operations teams, collaborate with stakeholders in- and outside of the organisation (from Finance to Compliance and beyond);

• Own training, communication and documentation of Global Products Operations domains;

• Acting as the first level escalation point on the cases and crisis level within own area, handling incidents in your area of expertise;

• Act as first point of contact for global products in Payments Operations organisation as well as Product teams 

This role will give you the opportunity to: 

• Make an Impact - You’ll help to identify and automate manual processes that complicate our customers’ lives, while increasing the efficiency of the whole operations organisation, driving us towards Mission Zero!

• Challenge Yourself - You’ll be working with teams that face complex situations. You get the chance to question the norm and drive to make things happen instead of wondering why things happened. Through that you can learn more about yourself and what you are capable of when given the right tools and mentoring.

• Inspire Teams - You’ll fuel the revolution with your ideas, knowledge, self-starter attitude, and customer insight, which you’ll use to work with product development engineers and other operational teams to help solve our customer’s problems!

• Work Globally - You’ll work closely with internal and external partners and help to figure out ways to make our customers’ lives better. We’re 2000+ Wisers with 70+ nationalities located in offices from Tampa to Tokyo, and much like our product, we operate without borders across teams and locations. We get it done!

If you're interested in the position, please apply by submitting your CV and cover letter in one document, and answering the application questions.

In the cover letter, please bring an example of how you have contributed in your team or within the organisation to improve our current processes or of a project that you have led. 

• Manage and deliver analytics benchmarking reports from conception to completion with actionable insights and recommendations.
• High interaction with external clients and manage internal and external stakeholders.
• Define detailed scope and methodology, creating and executing on the framework with appropriate data mining techniques
• Work with the broader Visa data science team to create data driven solutions.
• Focus on building data science visualization capabilities to solve client's problems.
• Drive innovation through using data science techniques
• Act as data science advocate within our partners, advising and coaching analytical teams and sharing best practices and case studies.
• Continually look at the environment to challenge our assumptions around new sources of data, potential analytics partners, tools, talent and infrastructure.
• Explore leading methodologies and best practices to other teams and importing successful methodologies from other international markets

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Responsibilities:

• Lead and manage large-scale projects from initiation to completion.
• Develop and maintain project plans, including cost estimates, budgets, schedules, and resource allocation.
• Coordinate with stakeholders to ensure project objectives are met.
• Monitor project progress and identify and address any issues or risks that may arise.
• Manage project scope, timeline, and budget.
• Ensure compliance with regulatory requirements and industry standards.
• Communicate and collaborate with clients, vendors, and internal teams to ensure successful project delivery.
• Provide leadership, guidance, and mentorship to project team members.
• Prepare and present project status reports to senior management.

• Bachelor's degree in Engineering, Construction Management, or related field.
• PMP certification.
• Minimum 8 years of experience in project management, preferably in large-scale projects.
• Strong knowledge of project management methodologies and best practices.
• Excellent leadership and communication skills.
• Ability to analyze complex problems and make sound decisions.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Description -

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Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Role and Responsibilities

• Meet & Greet client(s) on the first day of training

• To conduct facilities & safety briefing to client(s)

• To welcome client(s) in a friendly, highly respectful manner and to be the main point of contact for client(s) during their training

• Interacts with client(s) and answers all customer questions especially on course requirement

• Assist with client(s) CAE check-in processes to ensure collection of appropriate pa­perwork

• Security clearance submissions to stakeholder(s) for approval

• Long term pass application submission for internal customer(s)
• Working closely with the other departments (Training, Sales, Technical, Finance and Scheduling) to assist client(s) with any issues/ concerns
• Assist E-entry visa application for client(s)

• Issue Letter of Visa invitation and/or Letter of Business invitation for internal and external customer(s)

• Support on lodging and logistic for client(s)

• Pre-training package information to be sent prior to training

• Send calendar invite to client(s) for meeting(s) and/or other matter(s)

• Coordinates and schedule media tour(s) and/or site visit(s) planned

• Relays information regarding advisories or memorandum(s)

• Monitor and answer any inquiries about products, training and services received via phone, email and online

• Provide quality customer service on every call received and communicate clearly and effectively with caller. Ensure a warm call transfer is done if there is a need for the caller to speak to other department(s) or personnel for assistance or enquiry
  Send survey email to client(s) daily and approach client(s) to share their feedback
• Inventory check and requisition
• Manage the customer lounge hygiene and supplies in order

• Support administrative matter(s) request by client(s)

• Planning, coordinating and organise meeting(s) for stakeholder(s)

• Collect mail, sort, and allocate. Outgoing mails to be recorded prior mailing out

• Incoming and outgoing courier services
  Responsible in accommodating training booking request(s) submitted by airline planner(s)
• Responsible in planning airlines training roster in the Gemini system
• Publish Instructor(s) and Airline(s) confirmed training schedule(s)
• Notify instructor(s) and crew(s) of their planned simulator session(s)/classes/practical drill and all other relevant duties assigned in a timely manner including any last-minute change(s)
• Resolve scheduling and instructor qualification conflict(s)
• Ensure all event(s) are assigned to appropriate regulation(s) 
• Able and willing to perform the scheduling duties of any schedulers and to ensure planning is done within timeline
• Liaison between internal and external customer(s) for classroom booking request and instructor’s assignment
• Any simulator delay/Aircraft on ground, to notify the respective customer(s)
• Ensure crew name(s) are assigned to the training session(s)
• Responsible to review the journey log on the last day of the month
• Responsible to communicate with finance and airline planner(s) on month end closing matter(s)
• To ensure smooth daily operations of pilot training(s)
• Respond to queries from instructor(s), crew/customer(s) and other relevant parties
• Any other duties as may be required

Position Type

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Lending Transformation Program Manager - Hybrid (Internal Job Title: Program Management Senior Lead - C14) based in Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Program Management Senior Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

In this role, you’re expected to:

•  Support the Lending Transformation Program Target Operating Model project to design and implement the multi-year global loan operations target state, covering people, process and integrating technology
• Support the broader Lending Transformation Program, including implementing the interim control model working with Global Loan Operations and Transaction Management
• Supports planning, directing and coordination of day-to-day activities of LTP Target Operating Model workstream(s) activities
• Identifies stakeholders and key organizations and build and manage relationships.
• Directs the creation of multiple programs of work and manage their alignment to business goals.
• Leads the facilitation, coordination, and arbitration of cross-functional macro level topics within/across programs and with Senior Management.
• Leads the identification and drive resolution of issues, including those outside established programs of work.
• Works with stakeholders to ensure program scope definition meets business objectives.
• Works with Program Sponsor to ensure business case/cost benefit analysis is in line with business objectives.
• Drives adherence to program processes, procedures, methods, and standards for program delivery and leverage across the program.
• Assists program team in negotiating for resources owned by other departments in order ensure the program can be completed.
• Directs the communication of status, issue, and risk disposition to all stakeholders, including senior management, on a timely basis.
• Directs the identification of risks which impact program delivery and ensure mitigation strategies are developed and executed when necessary.
• Manages multiple teams or a functional area (depending on size of business).
• Applies comprehensive understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
• Ensures creation and signoff of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log.
• Ensures program plans meet business needs as described in the program initiation documents.
• Ensures all stakeholders are identified and included in scope definition activities, understand the program schedule and key milestones and receive schedule status regularly.
• Ensures funding has been approved for the program.
• Ensures all areas of the program are appropriately staffed.
• Ensures program commitment from those assigning resources.
• Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
• Ensures vendor performance is monitored and actions taken if performance warrants.
• Maintains appropriate staffing requirements to meet operational needs.
• Exercises shared responsibility for budget, policy formulation and planning.
• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, and other personnel actions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 10+ years’ experience in project management and business analysis
• Must have wholesale lending experience, preference for background in Operations, Risk or Finance function
• Proven record of delivery in process and organizational change
• Possess a strong knowledge of control design and metrics
• Should demonstrate a commitment to quality and attention to detail
• Ability to drive change and effectively manage projects and stakeholders
• Strong organizational leadership and influencing skills
• Proactive, 'no surprises', approach in communicating issues/requests
• Capable of prioritizing and multi-tasking in a dynamic environment
• Strong business analysis, problem solving and analytical skills
• Excellent oral and written communications skills; Must be articulate and persuasive.
• Excellent interpersonal relationships with ability to influence and negotiate with stakeholders
• Critical thinking and problem solving skills
• Keen sense of urgency and eagerness for ownership
• Works well under pressure and in tight deadlines

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Responsibilities

• Develop and execute digital marketing campaigns to enhance digital awareness and engagement of the museum and its offerings and help scale the museum towards mass-personalisation marketing.
• Manage the National Museum of Singapore, Changi Chapel and Museum as well as Reflections at Bukit Chandu websites, overseeing the design and development of any other new system requirements that may affect the websites, particularly integration of CMS (Sitecore) and CRM systems. 
• Lead in digital project management and work with external vendors and internal teams during project and content development, as well as the management of post project follow through such as maintenance and data analysis of results against agreed outcomes. This includes execution of the digital marketing projects for exhibitions and programmes, conducting UX design validation and performing User Acceptance Testing (UAT) to ensure a positive overall user experience.
• Manage media buying and creative agencies on delivering digital campaigns, and monitor effectiveness, finance management and develop contingency strategies when required.
• Manage digital marketing software, produce analytic reports on digital marketing performance across projects to evaluate campaign effectiveness and provide recommendations.

Requirements

• Preferably at least 3-5 years of relevant experience particularly in digital marketing and communications
• Excellent communication, analytical and organisational skills, able to multi-task, and has experience in project management and preferably in government procurement as well
• Strong understanding of digital marketing channels and social media platforms
• Basic knowledge of HTML & website content development, familiarity with SiteCore CMS, Adobe Experience Cloud, Matterport 3D and relevant 3D AR/VR tools a strong plus
• Experience in the implementation and maintenance of interactive and immersive technologies will be advantageous
• Ability to work independently and as part of a team
• Interest in the Arts and Heritage Sector

Applicants will be notified on whether they are shortlisted within 4 weeks of the closing date of this job posting.

• At least 4-8 years’ relevant work experience in office administration and provision of secretariat support
• People-oriented with strong interpersonal, verbal and written communication skills
• Self-driven, independent and a team player with good event organization skills
• Proficient in Microsoft and Adobe applications. Proficiency in other digital platforms such Power BI and Padlet would be an advantage
• Knowledge/experience in student management systems/processes would be an advantage

Successful applicant will be offered a 2-year contract in the first instance.

Closing Date: 27 March 2024

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

Who are we?

Reporting to the MEP Construction Manager, the candidate will be accountable for ensuring the Electrical Subcontractors perform their scope of work in the strictest compliance with the contract documents.  This role is focused on managing the Electrical Subcontractor field installation details for a large complex data center project, having stringent technical requirements.  

It is expected that the candidate will be a very detailed individual with extensive previous experience working as an electrical site manager or construction manager on data center projects.  There will be a significant amount of “hands-on” work coordinating approved design documents and ensuring installed work in the field comply with such documents.  The candidate must have excellent Emotional Quotient (EQ) skills and be able to relate to and communicate with the client, the Fortis Construction Pte. Ltd. team, subcontractors of all tiers, and vendors and immediately establish trust and confidence in his/her ability. 

Job description:

• Develop a comprehensive understanding of the (drawings and specifications), phasing plans, Electrical systems interrelationships, construction sequencing and project schedule.

• Facilitate problem solving, as may arise, between Mechanical, Electrical and CSA subcontractors during construction.

• Log and post all Electrical changes and as-built information on field drawings. Provide such information to VDC team so such information can be incorporated into the final virtual model.

• Direct, monitor and control the activities of Electrical Subcontractor.

•  Interface with the Fortis Construction Pte. Ltd. Owner Furnished Equipment (OFE) manager for all client provided equipment.

• Liaison with the Electrical engineering consultant, supervisory engineers, Inspectors and relevant staff

• Implement the Fortis Construction Pte. Ltd. cloud based QA/QC program for the Electrical scope of work.

• Ensure that Electrical Subcontractors adheres to relevant Quality documentation/records.

• Assist in the testing and commissioning of Electrical equipment

• Manage Electrical site supervisors in respective areas

Reporting to the MEP Manager, the candidate will be accountable for insuring the Electrical Subcontractors performs their scope of work in the strictest of compliance to the contract documents.  This role is focused on managing the Electrical Subcontractor field installation details for a large complex data center project, having stringent technical requirements.  

It is expected the candidate will be a very detailed individual with extensive previous experience working as an Electrical Manager on data center projects.  There will be a significant amount of “hands on” work coordinating approved design documents and insuring installed work in the field are in compliance with such documents.  The candidate must have excellent Emotional Quotient (EQ) skills and be able to relate to and communicate with the client, the Fortis Construction Pte. Ltd. team, subcontractors of all tiers, vendors and immediately establish trust and confidence in his/her ability. 

Job description:

• Develop a comprehensive understanding of the (drawings and specifications), phasing plans, Electrical systems interrelationships, construction sequencing and project schedule.

• Facilitate problem solving, as may arise, between Mechanical, Electrical and CSA subcontractors during construction.

• Log and post all Electrical changes and as-built information on field drawings. Provide such information to VDC team so such information can be incorporated into the final virtual model.

• Direct, monitor and control the activities of Electrical Subcontractor.

•  Interface with the Fortis Construction Pte. Ltd. Owner Furnished Equipment (OFE) manager for all client provided equipment.

• Liaison with the Electrical engineering consultant, supervisory engineers, Inspectors and relevant staff

• Implement the Fortis Construction Pte. Ltd. cloud based QA/QC program for the Electrical scope of work.

• Ensure that Electrical Subcontractors adheres to relevant Quality documentation/records.

• Assist in the testing and commissioning of Electrical equipment

• Manage Electrical site supervisors in respective areas

Reporting to the MEP Construction Manager, the candidate will be accountable for insuring the Mechanical Subcontractors perform their scope of work in the strictest of compliance to the contract documents.  This role is focused on managing the Mechanical Subcontractor field installation details for a large complex data center project, having stringent technical requirements.  

It is expected the candidate will be a very detailed individual with extensive previous experience working as an Mechanical Site Manager or Construction Manager on data center projects.  There will be a significant amount of “hands on” work coordinating approved design documents and ensuring installed work in the field are in compliance with such documents.  The candidate must have excellent Emotional Quotient (EQ) skills and be able to relate to and communicate with the client, the Fortis Construction Pte. Ltd. team, subcontractors of all tiers, vendors and immediately establish trust and confidence in his/her ability. 

Job description:

• Develop a comprehensive understanding of the (drawings and specifications), phasing plans, mechanical systems interrelationships, construction sequencing and project schedule.

• Facilitate problem solving, as may arise, between Mechanical, Electrical and CSA subcontractors during construction.

• Log and post all mechanical changes and as-built information on field drawings. Provide such information to VDC team so such information can be incorporated into the final virtual model.

• Direct, monitor and control the activities of the Mechanical Subcontractor.

•  Interface with the Fortis Construction Pte. Ltd. Owner Furnished Equipment (OFE) manager for all client provided equipment.

• Liaison with the MEP engineering consultant, supervisory engineers, Inspectors and relevant staff

• Implement the Fortis Construction Pte. Ltd. cloud based QA/QC program for the mechanical scope of work.

• Ensure that Mechanical Subcontractors adheres to relevant Quality documentation/records.

• Assist in the testing and commissioning of mechanical equipment

• Manage mechanical site supervisors in respective areas

Value Added Services (VAS) is one of three growth strategies for Visa globally, aimed at diversifying Visa’s revenue with products and solutions that differentiate its network and deliver valuable solutions across other networks.

We are seeking a dynamic Manager to join our newly established GTM and Commercialization team within the VAS organization. This team is dedicated to expanding VAS revenue growth in the Asia Pacific region, by making VAS products easier to buy and sell.

The successful candidate will be based in Singapore, working closely with both Hub and market leaders.

This role is perfect for those who thrive on variety and enjoy tackling new challenges each day, and not seeking a routine job profile. Given the small size of our team, the role requires a high degree of flexibility and adaptability to handle different types of work. The ideal candidate should be proficient with numbers, have a firm grasp on business fundamentals, and possess strong interpersonal skills.

If you enjoy a dynamic work environment, have an aptitude for numbers, and have a keen understanding of what drives business success, I would love to hear from you.

Primary responsibilities:

• Sales Pipeline Tracking and Management: Oversee the sales pipeline, ensuring it aligns with our commercial goals. Regularly monitor and manage sales progress and outcomes, identifying bottlenecks and opportunities to optimize the sales process. Your role will be pivotal in driving revenue growth through effective pipeline management.
• Training and Education of VAS Specialist and Generalist sellers: Partner with functional teams to develop and deliver training programs that not only enhance the skills and knowledge of sales teams but also instill a deep understanding of our commercial objectives. Equip the team with the necessary tools and strategies to effectively sell our VAS products, thereby contributing to revenue growth.
• Data-Driven Sales Targeting: Create and maintain robust sales models that use data to identify key sales targets within the VAS organization. Your role will involve using these models to drive sales strategies that are aligned with our commercial goals, ultimately contributing to revenue growth.
• Data Analysis and Insights: Leverage data to drive strategic decision-making across the organization. Provide key insights on product utilization, client demographics, sales trends, and potential growth opportunities.
• Cross-Functional Collaboration: Work closely with internal functions to drive alignment on commercial goals and strategies. This includes facilitating effective communication and collaboration between teams to ensure a One Visa approach to achieving our commercial objectives.
• Influencing VAS Policies and Procedures: Take a proactive role in influencing VAS policies and procedures to make it easier to sell our products. This will involve understanding the barriers to sales and working to remove these through changes to policies and procedures.
• Commercial Strategy Development: Work closely with the team leader to support the development and implementation of commercial strategies for VAS products.

Team Summary 

The Client Services team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

The Client Delivery team is responsible for designing the client service experience for new solutions and delivering end-to-end client implementations for products, solutions, infrastructure and new client onboarding.

What a Sr Consultant, CS Onboarding & Advisory Services does at Visa: 

CS Onboarding & Advisory Services is a team of specialized project and program managers providing high touch support for strategic projects and non-routine client requested initiatives which would benefit from Visa technical expertise.

This position serves as Visa Project Manager (PM) for implementation services provided to Clients with specific focus on new client onboarding (including fintechs), strategic, multi-market and multi-solution and multi-phased projects. Depending on the complexity of the project, the PM may perform an additional role of an Advisor and deliver consultancy services to the client.

This is an individual contributor responsible for high-touch delivery while solving complex problems and taking a broad perspective to identify innovative solutions. This role serves as a critical touchpoint with Visa Clients, to ensure the implementation is executed successfully with a Go Live objective.

In this role, you are expected to:

• Lead and execute Visa client projects across new client onboarding and strategic client projects to ensure customer expectations are exceeded while maximising Visa Solution adoption and implementation in parallel to product developments and a changing landscape 
• Drive pre-sale discussion, dealmaking and pitching activities to deliver technical advisory services on deep dive topics to solve clients’ technical and operational challenges
• Coordinate directly with clients to analyze card program setup requirements to implement Visa products and services to support the business and formulate implementation solutions 
• Prepare and maintain detailed project plans, risk/mitigation plans, status reports, and issues logs to enhance internal and external communications
• Gather and document project requirements while providing client consultative guidance on Visa regulations, fees, features and functionality
• Represent client system and operational requirements to internal Visa organizations. Constantly create good functional collaboration with internal and external stakeholders, by being able to speak confidently with a professional demeanor 
• Set priorities, influence others, manage client expectations and multi-task under tight deadlines 
• Be accountable for delivering agreed objectives. Be responsible for own workflow assignments and must be able to take the initiative to resolve problems and ensure delivery on commitments 
• Orientation towards quality enhancement and process improvement; proactively identify opportunities and implement recommendations to increase service quality and/or efficiency
• Assume appropriate decision-making authorities to ensure flawless execution of project objectives 
• Coordinate internal Visa resources to ensure delivery on commitments 

Why this is important to Visa:        
The role works across a breadth of internal and external stakeholders to achieve the stated project objectives. If required, this role escalates projects that are in jeopardy and works with line management within Visa and the Client organization to make decisions that bring needed resources to resolve any issues.  The role serves as a technical/functional specialist and works independently with guidance only in the most complex situations.  

Projects you will be a part of: 

The team will continue to define and improve the service experience for new client implementations for all new client types to develop & provide deeper levels of support to meet new client needs. This will include phasing project plans to encourage the adoption of more Visa solutions at the time on client onboarding.

The team will implement strategic or complex client projects requiring enhanced support which may include regional client projects spanning multiple markets, bundled solutions requiring a phased approach incorporating multiple stakeholder and multi-phased projects.

The team will provide advisory services for project use cases or clients that requires a deeper level of technical support, as part of a comprehensive service offering that Client Services is offering as part of onboarding.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Responsibilities

Clinical Board:

• Provide secretariat support for Clinical Board meetings.
• Compile papers and presentations for circulation to members.
• Attend meetings and record minutes.
• Submit minutes for review, amendment, and approval.
• Maintain a register of outstanding matters and engage stakeholders to ensure actions are taken.
• Research and draft strategic papers and presentations for the Clinical Board.

Strategic Committees:

• Provide secretariat support to strategic committees, including the Clinical Governance Committee, Clinical Services Development Committee, and Clinical Manpower Planning Committee.
• Lead the preparation of discussion papers and presentations.
• Provide administrative support, including managing appointments, scheduling meetings, and setting agendas.

Clinical Board Committees and Workgroups:

• Lead administrative support for committees and workgroups.
• Prepare discussion papers and presentations.
• Review and standardize administrative and clinical governance policies to ensure consistency in patient-centered and evidence-based care.

Project Management:

• Assist with special projects as directed by the Chair or Assistant Director.
• Develop and implement plans to meet project requirements.

Job Requirements:

• Bachelor’s Degree in any field
• Minimum 8 years of relevant experience, preferably in healthcare.
• Excellent interpersonal, organizational, and analytical skills.
• Strong project management skills.
• Excellent writing and presentation skills.
• Ability to maintain a big-picture perspective while understanding institutional constraints and challenges.
• Ability to supervise and motivate people.
• Self-motivated, creative, and passionate about contributing to the regional healthcare system.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Tasks:

• Support in daily, monthly, quarterly and annual sales operations reporting
• Support in short-/mid-/long-term sales planning processes
• Support in general sales operations in terms of order and quota management
• Support in monitoring and verifying of sales processes and Key Performance Indicators
• Support in coordination of business processes, activities and projects between Porsche AG, Porsche Asia Pacific and the 13 countries in the Asia Pacific region

• Bachelor’s/Master’s student in areas such as Business Administration, Economics, Accounting or Industrial Engineering
• High interest in premium automotive industry
• Fluency in written and spoken English with good communication skills
• Proficiency in Microsoft Office suites
• Open-minded, organised, analytical and quality oriented
• Team oriented working attitude and intercultural understanding
• Full-time availability for 6 months, starting July 2024

As a member of our Client Service Team, you will be the professional and client-centric voice of Experian Credit Services Singapore, addressing enquiries, feedback, and disputes about our products and services through all communication channels (Emails, Calls and In-person). You will provide solutions in ways that best meet our customers’ requirements in accordance with our organization’s best practices and deliver best-in-class service experience to our customers. Areas of work include Customer Care Support, Disputes Management and Lead Qualification.

We are looking for a self-driven, accountable, assertive team-player with a can-do-attitude and relevant experience in Customer Service to succeed in this role. The ideal candidate must have worked in MNC / financial institutions and has demonstrated track records to overcome the complexities of working in a fast-paced and challenging environment.

What you’ll need to bring to the team:
- Minimum 2 years of experience in customer service and dispute management via a corporate setup
- Strong sense of client-centricity and ability to connect with diverse client profiles (both B2C and B2B)
- Professional interpersonal and communication skills (Emails, Calls and In-person)
- Excellent situational-handling skills and ability to thrive in a fast-paced environment
- Proactive and committed with a positive learning attitude
- Proven ability to excel both independently and as part of a team
- Bilingual candidate (English & Mandarin) is required
- Diploma/Degree in business or relevant studies is preferred
- Familiarity with Singapore business landscape is preferred