Roles & Responsibilities

Responsibilities:

* Do site visits for prospective customers looking for local and international moves.

* Providing quotes to customers and actively following up with them.

* Be the primary point of contact for your clients.

* Have sales experience in the moving and relocation industry.

Requirements:

* Prior sales experience within the moving and relocation industry.

* Confident in a customer facing environment and abilty to convert enquiries into sales.

* Candidate must be dedicated, motivated and well presented sales professional.

* Excellent communication, organisational skills and time management.

Summary

This position is responsible in ensuring a safe environment for the hotel employees and guests, and safeguards the assets of the hotel. The Security Manager assists the Management, employees and guests in every way that is consistent with the protection and prevention objectives.

Job Responsibilities

· Prepare monthly staffing schedules, monitoring staff attendance and assist in planning work schedules.

· Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.

· Handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, and guests of the Hotel.

· Be proactive in guests’ requests and anticipate Safety needs according to Singapore’s events.

· Maintain a high level of controlling details within the guest areas.

· Conform to and enforce Security policies, procedures, rules, and regulations as laid down by ACCOR and the hotel in order to achieve the highest levels of uniformity and guest service.

· Prepare the annual capital and operating budgets for the Department.

· Ensure that all potential and real Hazards are reported immediately and rectified.

· Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel.

· Assist in safety and emergency training for all employees.

· Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees.

· Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.

· Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others.

· Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution.

· Perform other duties as directed by the General Manager.

Qualifications / Requirements

· Possess certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting.

· Possess Fire Safety Manager certificate advantageous but not compulsory.

· Minimum 2 years of relevant experience in a similar capacity.

· Service oriented with an eye for detail.

· Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction.

· Effective management, leadership, organizational and communication skills.

· Ability to remain calm and react fast to situations.

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.

Job Highlights:

• 5-day work week
• Career Progression Opportunities
• Dynamic team

Job Description:

• Reporting to the Assistant Front Office Manager, you are responsible in directing the welcome experience whilst ensuring compliance with all policies, brand standards and satisfaction of guests’ needs.
• You should be a people person who is courteous, efficient and enjoys to meet and serve .
  
  As a Guest Services Executive, your duties and responsibilities will include:
• Performing all front desk duties including confirming reservations (emails/phone/over the counter), occupancy and audit reports, cashiering, room assignments, guest check-in and check outs in a friendly and efficient manner.
• Providing hotel and travel information and sharing local tourist insights.
• Handling guests’ inquiries and providing prompt responses and assistance
• Analyzing and resolving problems while exercising good judgment
• Ensuring a high level of customer service is consistently maintained.
• Develop and maintain positive working relationships with others.
• Maintaining confidentiality of all guests' information and hotel data.
• Escorting guests to their rooms, making personal deliveries for guests, conducting room and hotel tours.
• Reporting accidents, injuries, and unsafe work conditions to the manager.
• Adhere to all company policies, procedures and etiquettes.
• Perform other departmental or cross departmental job duties as requested by management.
  
  Job Requirements:
• Diploma or equivalent in Hospitality Management / Business Administration.
• 2 years of experience in Guest Services, Front Desk or related professional field.
• Computer literate and proficient with Microsoft Office.
• Able to perform shift work including nights, weekends, and/or public holidays.
• Good understanding/knowledge of using the hotel property management system.

Grab this chance to work at Changi Airport!

Position Summary:

Responsible for handling customer inquiries, office administration and applications for various matters in a timely and professional manner. The objective is to enhance customer satisfaction, foster positive relationships, and support the company’s reputation for excellent customer service.

Requirements:

• Service-oriented & excellent grooming with pleasant disposition

• Proactive and approachable character

• Able to start work immediately

Job description:

• Provide leadership, guidance, and support to team members, fostering a positive and productive work environment.
• Oversee the day-to-day operations, including workflow management, task prioritization, and resource allocation.
• Contribute to the development of departmental goals, objectives, and strategic initiatives in alignment with overall company objectives.
• Develop and implement efficient processes and procedures to streamline operations and improve productivity.
• Monitor performance and key performance indicators (KPIs) to track progress and identify areas for improvement.
• Address performance issues and conflicts in a timely and effective manner, promoting a culture of continuous improvement and accountability.
• Manage budgets and expenses, ensuring adherence to financial guidelines and targets.

Job Requirements:

• Experience in a managerial or supervisory role.
• Proven leadership and team management skills, with the ability to motivate, inspire, and develop team members.
• Strong organizational and problem-solving abilities, with a focus on efficiency and continuous improvement.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.
• Demonstrated ability to manage budgets, prioritize tasks, and meet deadlines in a fast-paced environment.

Position Overview:

The Sales and Marketing Manager for MRI Centres will oversee and lead the development and execution of sales and marketing strategies to drive business growth, enhance brand awareness, and build strong relationships with stakeholders. The role requires a dynamic professional with a deep understanding of the healthcare sector, exceptional leadership skills, and the ability to deliver measurable results.

Key Responsibilities:

Strategic Planning and Execution:

• Develop and implement comprehensive sales and marketing plans aligned with the business objectives of MRI Centres.

• Analyze market trends, competition, and customer needs to identify growth opportunities.

Sales Management:

• Lead the sales team to achieve and exceed revenue targets.

• Build and maintain strong relationships with referring physicians, healthcare providers, and corporate clients.

• Monitor and optimize the sales funnel to improve conversion rates.

Marketing Campaigns:

• Design and execute marketing campaigns to promote MRI services to target audiences.

• Oversee digital marketing efforts, including website updates, social media, and email marketing.

• Collaborate with creative agencies to produce promotional materials and advertisements.

Customer Engagement:

• Enhance patient experience by incorporating feedback and ensuring high standards of service.

• Organize outreach programs and health talks to educate communities about MRI services.

Budgeting and Reporting:

• Manage the sales and marketing budget effectively.

• Track, analyze, and report on key performance indicators (KPIs) and ROI of campaigns.

Team Leadership:

• Recruit, train, and mentor the sales and marketing team.

• Foster a collaborative and high-performance work environment.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field.

• Proven track record of at least 5 years in sales and marketing.

• Proven sales record in the healthcare or medical services industry is a must.

• Good knowledge of the healthcare market and referral networks.

• Excellent interpersonal and communication skills.

• Demonstrated ability to manage teams and achieve business goals.

• Strategic thinker with strong analytical skills and attention to detail

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We're seeking an experienced Business Development Manager to drive growth and expansion in the space and satellite industry. The ideal candidate will identify and capitalize on new business opportunities, build strategic partnerships, and foster relationships with key stakeholders.

Key Responsibilities:

1. Develop and execute business development strategies to expand our presence in the space and satellite market.

2. Identify and pursue new business opportunities, partnerships, and collaborations.

3. Build and maintain relationships with key stakeholders, including satellite operators, space agencies, governments, and industry leaders.

4. Conduct market research and analysis to stay informed on industry trends, competitors, and emerging technologies.

5. Collaborate with cross-functional teams (sales, marketing, product) to develop tailored solutions for customers.

6. Negotiate and close deals, ensuring revenue growth and profitability.

7. Represent the company at industry conferences, trade shows, and networking events.

Requirements:

1. 3 to 5 years of experience in business development, sales, or marketing within the space and satellite industry.

2. Strong network and connections within the industry.

3. Proven track record of successful business development and deal closure.

4. In-depth knowledge of space and satellite technologies, applications, and market trends.

5. Excellent communication, negotiation, and interpersonal skills.

6. Bachelor's degree in Business Administration, Engineering, or a related field.

Preferred Qualifications:

1. MBA or advanced degree.

2. Experience working with government agencies, space agencies, or international organizations.

3. Familiarity with satellite communications, Earth observation, navigation, or space exploration.

4. Certification in business development or sales (e.g., CBDO, CSO).

Skills:

1. Strategic thinking and planning.

2. Business development and sales.

3. Market research and analysis.

4. Partnership development and management.

5. Negotiation and conflict resolution.

6. Public speaking and presentation.

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 133 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

About the role:

Assistant Manager / Team Leader, Housekeeping

These roles ensure our guest accommodation and all areas front and back of the house are maintained in tip-top condition at all times allowing guests to have an enjoyable experience.

What you will do:

The incumbent assumes a very "hands-on" management of the day-to-day operation of the Housekeeping Department by establishing and controlling planned cleaning schedules and working closely with the Front Office to ensure that guest accommodations are ready in a timely manner to Four Seasons standards. They assist Supervisors with training and supervision of Housekeeping staff and assume responsibility for the Department in the absence of the Director of Housekeeping.

What you bring:

• Two (2) years of relevant experience within Four Seasons (or a top luxury group) is considered an asset, of which includes 1 year in a supervisory or managerial role.
• Good organisational skills, ability to prioritize workload and handle pressure
• Pleasant disposition with strong interpersonal and communication skills
• Curiosity and interest in the luxury market; Guest-centricity and understanding the importance of guest preferences
• Kindly note that due to work visa restrictions, position is open to Singaporeans only

What we offer:

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating shift basis, including weekends, and public holidays.

Job Description & Responsibilities:

• Provide timely and professional services to customers via various channels, including hotline, email, online chat, WhatsApp, and more.
• Address customer inquiries and escalate issues to the relevant departments for quick resolution, working collaboratively to ensure customer satisfaction.
• Assist with filing and maintaining up-to-date customer documentation as needed.
• Support the registration process and help update the daily sales report.

Requirements:

• Previous customer service experience is preferred.
• Excellent organizational skills with attention to detail.
• Proficient in both English and Mandarin for effective communication with a diverse range of customers.
• Strong knowledge of MS Office (Word, Excel).
• A team player with a friendly disposition who enjoys interacting with people.
• Able to work 5.5 days a week, Tuesday to Saturday, with Sundays and 2 Mondays off.

Job Description

Reporting to the Finance Manager, the Accounts Payable Accountant plays an integral role in Finance Division and will be responsible for leading a team in invoice to pay activities, support Manager in the end to end Procure-to-Pay improvements initiatives and ensure they align with company-wide transformation initiatives and Finance Division roadmap.

Responsibilities

1. Team lead and manage end to end Accounts Payable function

2. Review and approve invoices or journals for payment processing

3. Monitor accounts to ensure payments are up to date

4. Review vendor reconciliation

5. Prepare analysis for monthly updates of team’s performance to CFO

6. Prepare monthly reports such as AP ageing, GRIR etc

7. Handle month end & yearend closing activities such as accruals, adjustments, recharge

8. Handle withholding Tax filing

9. Correspond with external vendors on their enquiries and assist in vendor dispute resolution

10. Liaise with internal / external auditors for matters pertaining to Accounts Payable

11. Identify, initiate and lead Procure-to-Pay improvement initiatives to enhance business productivity and ensure it align with company-wide transformation, digitalization and automation initiatives and Finance Division roadmap

12. Undertake any other ad-hoc initiatives or tasks as assigned by management

Requirements

1. Degree in Accounting, ACCA or related field

2. At least 2 years of relevant experience in Accounts Payable, leading teams and leading improvement initiatives

3. Knowledge of SAP S/4 HANA, SAP ECC 6.0 or Tableau will be an advantage

4. Knowledge of general accounting procedures and financial reporting will be a plus

5. Good communications and problem-solving skills

6. Ability to meet deadlines

7. Ability to multi-task and prioritize in a fast paced and high transactional volume environment or ambiguous situations

SIAEC is proud to have received the 2024 'Gold Standard in Excellence in Talent Management & Acquisition Award' from the Singapore Human Resources Institute.

At SIA Engineering, we are committed to ensuring your personal information is protected and never misused. Personal data collected will be used or disclosed only for the purposes of your job application and potential employment with SIA Engineering, such as for assessing and evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of the personal details and other information provided.

By submitting your application for this position, you consent to:

a) the collection, use and disclosure of your personal data by SIA Engineering for the purposes of your application and potential employment with SIA Engineering, including disclosing such personal data to any of SIA Engineering’s subsidiaries, affiliates or related corporations (if necessary for the processing of your job application); and

b) SIA Engineering’s retention of your personal data for 1 year for consideration of future job opportunities (where applicable)

Candidates are not required to pay SIA Engineering, any Agents, or Sub-Agents representing the organisation a recruitment fee or other fees relating to their application / employment.

World Central Kitchen is seeking a highly skilled chef, and innovative Manager to lead Culinary Operations on the ground to ensure the service of nourishing, comforting meals to disaster-affected communities. The ideal candidate is a committed, innovative Culinary expert who thrives in fast-moving, rapidly changing environments, and is able to develop culturally appropriate menus, manage rotating inventories, and cook at scale in low-resource environments to ensure food reaches communities in need. The Culinary Manager plays a critical role in building and training locally led response teams in order to coordinate the efficient and effective provision of food resources promptly. The Culinary Manager is responsible for ensuring food aid rapidly reaches communities in need in alignment with WCK’s North Star values. 

Duration: The Culinary Manager is a two (2) year term contract position with the opportunity for renewal, offering a unique chance to lead and shape WCK's responses.

This position reports directly to the Response Director during activations, and the Senior Manager while off activation. 

Preferred Location(s): Africa - Must live within one (1) hour of an international airport.

• Bangkok, Thailand
• Dhaka, Bangladesh
• Delhi, India
• Ho Chi Minh City, Vietnam
• Kuala Lumpur, Malaysia
• Singapore, Singapore

Key Responsibilities:

Activation Management

• Respond within four (4) hours notice to a disaster area to act as Culinary Manager, managing relief operations on the ground, or in rare cases, remotely.
• Lead and manage field teams specializing in culinary operations. Ensure strategic and streamlined implementation of relief activities on the ground, operationalizing WCK’s North Star values.
• Design and implement response strategies in the field that are adaptable and robust enough to function in high-stress, dynamic environments affected by natural disasters or conflicts.
• Recruit, onboard, train and manage culinary teams, including local hires and Corps members in the field. 
• Consult on the scope of the response, and manage or implement Culinary operations.
• Provide regular updates on operations to the Response Director to ensure ongoing, transparent information sharing across the organization. 
• Collaborate with all WCK departments on the ground, or remotely to support the needs of the activation.  
• Ensure smooth transitions and complete handovers with other Activation Managers, and between Response Corps team members when rotating field teams through phases of the activation.
• Complete the After-Action Report process immediately following activation wind-down, collating and drawing learnings for process improvement.

Culinary Operations 

• Design and manage high-volume production kitchens with locally led chef teams, ensuring the preparation of culturally appropriate meals for affected populations.  
• Direct and oversee multiple modalities of rapid food production, across many kitchens in low-resource, austere environments. 
• Create or advise on rotating menus; prepare order lists informed by local culinary partners, soliciting regular feedback from field teams and guaranteeing that all meals are culturally aligned and served with dignity and respect.
• Manage and liaise with the procurement and logistics team to predict future production capacity and timelines; maintaining daily pull lists, tight inventory, and procurement of fresh, high quality ingredients. 
• Guide and teach WCK culinary teams and vendor partners (restaurants, catering companies, food trucks etc) to adhere to high standards of food safety, temperature, quality, hygiene, and scalability. Ensure all meals are prepared in a timely manner to be ready for distribution teams. 

Budgeting and Logistics

• Work with the finance team and Response Director to share cost projections for culinary operations, focusing on meal production and logistical needs.
• Collaborate with the procurement and logistics team to source materials and supplies efficiently and ensure timely delivery to affected areas.

Personnel Management and Training

• Recruit, train, and motivate diverse culinary teams on activation, ensuring a high-performance culture aligned with WCK’s North Star. 
• Provide leadership, mentorship, training and support to team members, promoting a culture of urgency, accountability, adaptability and continuous learning within the team.
• Address personnel issues on activations in real time, and provide regular performance feedback on Corps members. 
• Support the recruitment of Corps members, and manage personnel effectively on the ground to foster growth and ensure a diverse pipeline of activation leadership.
• Identify professional development needs and gaps in culinary capabilities to arrange for appropriate training, and provide this feedback to relevant stakeholders for implementation.  

Community and Stakeholder Engagement

• Build strong relationships with local communities first. 
• Ensure the teams conduct outreach and engagement activities that contribute to WCK’s reputation as an effective, compassionate, and reliable relief organization.
• Represent WCK in the field, acting as an ambassador to beneficiaries, partners, and the media, as required.

• Ability to spend up to 70% of the time in the field. The typical duration of an activation is four (4) weeks, though timelines could be longer. 
• Must live within one (1) hour of an international airport or be willing to relocate. 
• Willingness and ability to travel frequently to remote and potentially hazardous locations within four hours notice.
• Bachelor's degree and/or equivalent is preferred, or 5+ years of experience in management roles, preferably in fast-paced, ever-changing environments, including military, emergency response, culinary, humanitarian, or event management settings.
• Experience leading, training and coaching large teams in challenging and rapidly changing environments. 
• Ability to work independently with minimal infrastructure and resources.
• Willingness to work in challenging environments with austere living conditions. For example, responders may not have  access to running water, communications, or electricity and they may have to sleep outdoors and use bucket toilets.
• Ability to work well with others and take directions to protect yourself and the team.
• Demonstrated negotiation and diplomacy skills in complex and potentially volatile situations.
• Exhibit a calm and composed demeanor during crisis situations, with the capacity to make sound decisions under pressure.
• Be physically fit and have the stamina to work long hours doing physically demanding tasks in varying and potentially extreme climates.
• Strong mental resilience and emotional intelligence to cope with the stressors associated with working in conflict environments.
• Display cultural awareness and sensitivity, recognizing and respecting diverse backgrounds that allow us to positively work with local communities.
• Fluency in English is required; proficiency in additional languages relevant to common disaster or conflict zones is highly desirable (Mandarin Chinese, Vietnamese, Bengali, Hindi).

By joining us as a Culinary Manager, you will dedicate your professional expertise to make a meaningful difference in the lives of those affected by crises. Your leadership will ensure that our response efforts are prompt, strategic, and compassionate, delivering hope and essential aid at a time when it is needed most.

Application & Cover Letter
This application requires a cover letter that explains your interest in this position and in working for WCK. 

References and Background Checks
To help ensure the safety of our communities and our teams, our selection process will include reference and background checks, subject to any legal or regulatory requirements.

Equal Opportunity
WCK is an equal opportunity employer committed to inclusion and diversity and to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Applicants must be authorized to work for any employer in the country in which they reside. We are unable to sponsor or take over sponsorship of employment at this time.

No recruiters or agencies, please.

Contract Type (If based outside United States or Spain)
We are excited to offer an opportunity for this role in partnership with Velocity Global and TCW Global. If based outside of the United States or Spain, depending on location, the successful candidate will be contracted by either VG or TCW, which will handle all HR-related processes, including payroll, benefits, and compliance, while the employee will work directly with World Central Kitchen to fulfill the job responsibilities.

As a contractor of Velocity Global or TCW Global you will receive the benefits and support of a dedicated HR team, ensuring a seamless experience while you contribute to the mission of World Central Kitchen.

Why Join Us?

Innovative Environment: Be part of a forward-thinking team that values creativity and innovation.
Global Impact: Your work will have a direct impact on building a diverse and talented global team.
Professional Growth: Opportunities for continuous learning and career development.
Dynamic Team: Work with a supportive and enthusiastic team that values collaboration and fun.

If you’re ready to bring your unique talents to a role that’s as challenging as it is rewarding, we’d love to hear from you. Apply today and let’s build the future of World Central Kitchen together!

WCK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in being a part of WCK's global talent journey!

World Central Kitchen is seeking a highly organized and strategic Manager to lead Distribution Operations on the ground and ensure the rapid, effective and streamlined allocation of food aid to disaster-affected communities. The ideal candidate thrives in fast-moving, rapidly changing environments, demonstrates exceptional attention to detail, and excels at complex informational management. The Distribution Manager leads the quick and systematic identification and onboarding of food vendors, coordinates the timely scheduling and delivery of food aid, and maintains up-to-date tracking systems for all deliveries. This role plays a critical role in building and training locally led response teams in order to coordinate the efficient and effective provision of food resources promptly. The Distribution Manager is responsible for ensuring food aid rapidly reaches communities in need in alignment with WCK’s North Star values.

Duration: The Distribution Manager is a two (2) year contract term position with the opportunity for renewal, offering a unique chance to lead and shape WCK's responses.

This position reports directly to the Response Director during activations, and the Senior Manager while off activation. 

Preferred Location(s): Asia - Must live within one (1) hour of an international airport.

• Bangkok, Thailand
• Dhaka, Bangladesh
• Delhi, India
• Ho Chi Minh City, Vietnam
• Kuala Lumpur, Malaysia
• Singapore, Singapore

Key Responsibilities:

Activation Management

• Respond within four (4) hours notice to a disaster area to act as Distribution Unit Manager, managing relief operations on the ground, or in rare cases, remotely.
• Lead and manage field teams specializing in distribution systems, mapping needs and deliveries, and meal allocation. Ensure strategic and streamlined implementation of relief activities on the ground, operationalizing WCK’s North Star values.
• Design and implement response strategies in the field that are adaptable and robust enough to function in high-stress, dynamic environments affected by natural disasters or conflicts.
• Recruit, onboard, train and manage distribution teams, including local hires and Corps members in the field. 
• Consult on the scope of the response, and manage or implement distribution operations.
• Provide regular updates on operations to the Response Director to ensure ongoing, transparent information sharing across the organization. 
• Collaborate with all WCK departments on the ground, or remotely to support the needs of the activation.  
• Ensure smooth transitions and complete handovers with other Managers, and between Response Corps team members when rotating field teams through phases of the activation.
• Complete the After-Action Report process immediately following activation wind-down, collating and drawing learnings for process improvement.

Distribution Operations

• Rapidly develop and maintain effective processes for large-scale, timely and reliable delivery of meals, bulk products, food kits, and other resources to disaster-affected areas. 
• Organize, map and manage dynamic distribution plans and route schedules using visual aids.
• Manage accurate and timely operational information associated with suppliers, recipients, and meal deliveries; ensuring teams have oversight and knowledge of distribution information, as needed. 
• Research, recruit, onboard and manage food vendor partners (restaurants, catering companies, food trucks, etc) ensuring compliance with financial protocols and alignment with WCK culinary guidelines.
• Review and approve supplier invoices in collaboration with the Finance department. 
• Manage meal distribution utilizing multiple transportation mechanisms, including but not limited to, helicopters, planes, boats, and vehicles. 

Budgeting and Logistics

• Work with the finance team and Response Director to share cost projections for distribution operations, focusing on meal production and logistical needs.
• Collaborate with the procurement and logistics team to source materials and supplies efficiently and ensure timely delivery to affected areas.
• Ensure the proper handling and safeguarding of organizational resources on responses.

Personnel Management and Training

• Recruit, train, and motivate diverse distribution teams on activation, ensuring a high-performance culture aligned with WCK’s North Star. 
• Provide leadership, mentorship, training and support to team members, promoting a culture of urgency, accountability, adaptability and continuous learning within the team.
• Address personnel issues on activations in real-time, and provide regular performance feedback on Corps members. 
• Support the recruitment of Corps members, and manage personnel effectively on the ground to foster growth and ensure a diverse pipeline of activation leadership.
• Identify professional development needs and gaps in distribution capabilities to arrange for appropriate training, and provide this feedback to relevant stakeholders for implementation.  

Community and Stakeholder Engagement

• Build strong relationships with local communities first. 
• Ensure the teams conduct outreach and engagement activities that contribute to WCK’s reputation as an effective, compassionate, and reliable relief organization.
• Represent WCK in the field, acting as an ambassador to beneficiaries, partners, and the media, as required.

• Ability to spend up to 70% of the time in the field. The typical duration of an activation is four (4) weeks, though timelines could be longer. 
• Must live within one (1) hour of an international airport or be willing to relocate. 
• Willingness and ability to travel frequently to remote and potentially hazardous locations within four hours notice.
• Bachelor’s degree and/or equivalent preferred, or 5+ years of experience in management roles, preferably in fast paced, ever changing environments; including military, emergency response, culinary, humanitarian, or event management settings. 
• Experience leading, training, and coaching large teams in challenging and rapidly changing environments. 
• Ability to work independently with minimal infrastructure and resources.
• Willingness to work in challenging environments with austere living conditions. For example, responders may not have access to running water, communications, or electricity and they may have to sleep outdoors and use bucket toilets.
• Ability to work well with others and take directions to protect yourself and the team.
• Demonstrated negotiation and diplomacy skills in complex and potentially volatile situations.
• Exhibit a calm and composed demeanor during crisis situations, with the capacity to make sound decisions under pressure.
• Be physically fit and have the stamina to work long hours doing physically demanding tasks in varying and potentially extreme climates.
• Strong mental resilience and emotional intelligence to cope with the stressors associated with working in conflict environments.
• Display cultural awareness and sensitivity, recognizing and respecting diverse backgrounds that allow us to positively work with local communities.
• Fluency in English is required; proficiency in additional languages relevant to common disaster or conflict zones is highly desirable (Mandarin Chinese, Vietnamese, Bengali, Hindi).

By joining us as a Distribution Manager, you will dedicate your professional expertise to make a meaningful difference in the lives of those affected by crises. Your leadership will ensure that our response efforts are prompt, strategic, and compassionate, delivering hope and essential aid at a time when it is needed most.
Application & Cover Letter
This application requires a cover letter that explains your interest in this position and in working for WCK. 

References and Background Checks
To help ensure the safety of our communities and our teams, our selection process will include reference and background checks, subject to any legal or regulatory requirements.

Equal Opportunity
WCK is an equal opportunity employer committed to inclusion and diversity and to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Applicants must be authorized to work for any employer in the country in which they reside. We are unable to sponsor or take over sponsorship of employment at this time.

No recruiters or agencies, please.

Contract Type (If based outside United States or Spain)
We are excited to offer an opportunity for this role in partnership with Velocity Global and TCW Global. If based outside of the United States or Spain, depending on location, the successful candidate will be contracted by either VG or TCW, which will handle all HR-related processes, including payroll, benefits, and compliance, while the employee will work directly with World Central Kitchen to fulfill the job responsibilities.

As a contractor of Velocity Global or TCW Global you will receive the benefits and support of a dedicated HR team, ensuring a seamless experience while you contribute to the mission of World Central Kitchen.

Why Join Us?

Innovative Environment: Be part of a forward-thinking team that values creativity and innovation.
Global Impact: Your work will have a direct impact on building a diverse and talented global team.
Professional Growth: Opportunities for continuous learning and career development.
Dynamic Team: Work with a supportive and enthusiastic team that values collaboration and fun.

If you’re ready to bring your unique talents to a role that’s as challenging as it is rewarding, we’d love to hear from you. Apply today and let’s build the future of World Central Kitchen together!

WCK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in being a part of WCK's global talent journey!

World Central Kitchen is seeking a highly skilled and tenacious Manager to lead Community Outreach operations on the ground and ensure the rapid identification and fulfillment of food needs. The ideal candidate excels at complex problem-solving to connect with and serve disaster-affected communities, thrives in fast-moving, rapidly changing environments, and is versed at building relationships with diverse communities to understand and meet evolving needs. The Community Outreach Manager is an innovator who leads with empathy and compassion, and plays a critical role in building and training locally led response teams in order to coordinate the efficient and effective provision of food resources promptly. The Community Outreach Manager is responsible for ensuring food aid rapidly reaches communities in need in alignment with WCK’s North Star values. 

Duration: The Community Outreach Manager is a two (2) year contract term position with the opportunity for renewal, offering a unique chance to lead and shape WCK's responses.

This position reports directly to the Response Director during activations, and the Senior Manager while off activation. 

Preferred Location(s): Asia - Must live within one (1) hour of an international airport.

• Bangkok, Thailand
• Dhaka, Bangladesh
• Delhi, India
• Ho Chi Minh City, Vietnam
• Kuala Lumpur, Malaysia
• Singapore, Singapore

Key Responsibilities:

Activation Management

• Respond within four (4) hours notice to a disaster area to act as Community Outreach Manager, managing relief operations on the ground, or in rare cases, remotely.
• Lead and manage field teams specializing in community outreach and engagement. Ensure strategic and streamlined implementation of relief activities on the ground, operationalizing WCK’s North Star values.
• Design and implement response strategies in the field that are adaptable and robust enough to function in high-stress, dynamic environments affected by natural disasters or conflicts.
• Recruit, onboard, train and manage community outreach teams, including local hires and Corps members in the field. 
• Consult on the scope of the response, and manage or implement community outreach operations.
• Provide regular updates on community outreach operations to the Response Director to ensure ongoing, transparent information sharing across the organization. 
• Collaborate with all WCK departments on the ground, or remotely to support the needs of the activation.  
• Ensure smooth transitions and complete handovers with other Activation Managers, and between Response Corps team members when rotating field teams through phases of the activation.
• Complete the After-Action Report process immediately following activation wind-down, collating and drawing learnings for process improvement.

Community Outreach

• Rapidly scout community needs in a disaster area to design the scope of the response, and ensure that food reaches beneficiaries as quickly and effectively as possible. 
• Foster a collaborative environment with local populations; establish and nurture relationships with community members throughout the activation.  
• Gather feedback from beneficiaries to understand evolving needs and changes on the ground. Utilize findings to recommend the scope of WCK support, including potential scale up or wind down strategies. 
• Build and maintain relationships with community members to understand overall food needs, feedback on WCK performance, and other concurrent mass-feeding activities.

Budgeting and Logistics

• Work with the finance team and Response Director to share cost projections for community outreach operations, focusing on meal production and logistical needs.
• Collaborate with the procurement and logistics team to source materials and supplies efficiently and ensure timely delivery to affected areas.

Personnel Management and Training

• Recruit, train, and motivate diverse community outreach teams on activation, ensuring a high-performance culture aligned with WCK’s North Star. 
• Provide leadership, mentorship, training and support to team members, promoting a culture of urgency, accountability, adaptability and continuous learning within the team.
• Address personnel issues on activations in real time, and provide regular performance feedback on Corps members. 
• Support the recruitment of Corps members, and manage personnel effectively on the ground to foster growth and ensure a diverse pipeline of activation leadership.
• Identify professional development needs and gaps in team capabilities to arrange for appropriate training, and provide this feedback to relevant stakeholders for implementation.  

Community and Stakeholder Engagement

• Build strong relationships with local communities first. 
• Ensure the teams conduct outreach and engagement activities that contribute to WCK’s reputation as an effective, compassionate, and reliable relief organization.
• Represent WCK in the field, acting as an ambassador to beneficiaries, partners, and the media, as required.

• Ability to spend up to 70% of the time in the field. The typical duration of an activation is four (4) weeks, though timelines could be longer. 
• Must live within one (1) hour of an international airport or be willing to relocate. 
• Willingness and ability to travel frequently to remote and potentially hazardous locations within four hours notice.
• Bachelor's degree and/or equivalent preferred, or 5+ years of experience in management roles, preferably in fast paced, ever changing environments; including military, emergency response, culinary, humanitarian or event management settings. 
• Experience leading, training and coaching large teams in challenging and rapidly changing environments. 
• Ability to work independently with minimal infrastructure and resources.
• Willingness to work in challenging environments with austere living conditions. For example, responders may not have  access to running water, communications, or electricity and they may have to sleep outdoors and use bucket toilets.
• Ability to work well with others and take directions to protect yourself and the team.
• Demonstrated negotiation and diplomacy skills in complex and potentially volatile situations.
• Exhibit a calm and composed demeanor during crisis situations, with the capacity to make sound decisions under pressure.
• Be physically fit and have the stamina to work long hours doing physically demanding tasks in varying and potentially extreme climates.
• Strong mental resilience and emotional intelligence to cope with the stressors associated with working in conflict environments.
• Display cultural awareness and sensitivity, recognizing and respecting diverse backgrounds that allow us to positively work with local communities.
• Fluency in English is required; proficiency in additional languages relevant to common disaster or conflict zones is highly desirable (Mandarin Chinese, Bengali, Hindi, Vietnamese).

By joining us as a Community Outreach Manager, you will dedicate your professional expertise to make a meaningful difference in the lives of those affected by crises. Your leadership will ensure that our response efforts are prompt, strategic, and compassionate, delivering hope and essential aid at a time when it is needed most.

Application & Cover Letter
This application requires a cover letter that explains your interest in this position and in working for WCK. 

References and Background Checks
To help ensure the safety of our communities and our teams, our selection process will include reference and background checks, subject to any legal or regulatory requirements.

Equal Opportunity
WCK is an equal opportunity employer committed to inclusion and diversity and to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Applicants must be authorized to work for any employer in the country in which they reside. We are unable to sponsor or take over sponsorship of employment at this time.

No recruiters or agencies, please.

Contract Type (If based outside United States or Spain)
We are excited to offer an opportunity for this role in partnership with Velocity Global and TCW Global. If based outside of the United States or Spain, depending on location, the successful candidate will be contracted by either VG or TCW, which will handle all HR-related processes, including payroll, benefits, and compliance, while the employee will work directly with World Central Kitchen to fulfill the job responsibilities.

As a contractor of Velocity Global or TCW Global you will receive the benefits and support of a dedicated HR team, ensuring a seamless experience while you contribute to the mission of World Central Kitchen.

Why Join Us?

Innovative Environment: Be part of a forward-thinking team that values creativity and innovation.
Global Impact: Your work will have a direct impact on building a diverse and talented global team.
Professional Growth: Opportunities for continuous learning and career development.
Dynamic Team: Work with a supportive and enthusiastic team that values collaboration and fun.

If you’re ready to bring your unique talents to a role that’s as challenging as it is rewarding, we’d love to hear from you. Apply today and let’s build the future of World Central Kitchen together!

WCK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us in being a part of WCK's global talent journey!

The Offensive Engineering Analyst will be responsible to conduct vulnerability assessment/penetration tests of Income internal/external web, mobile and web service applications and execute simulated security testing against corporate web applications, networks, and infrastructure. This role will come under the IT Risk and Security department, reporting to the Senior Manager of Cyber Assurance.

Key Responsibilities

• Coordinate with external vendors to conduct application security/penetration tests of Income internal/external web, mobile and web service applications, leveraging both manual techniques as well as automated tools in order to uncover and report security vulnerabilities that exist and liaising with systems & applications owners on follow up actions.
• Perform vulnerability scanning/discovery, tracking of remediation SLA and vulnerability fix verification in support of the remediation
• Plan and scope the internal Red Teaming program to conduct red teaming exercises and execute adversarial simulations mimicking real-world threat actors (APTs, insider threats, etc.) against Income environment using tools and manual techniques.
• Conduct compliance audit on Income Systems and Devices hardening standards.
• Perform risk assessment and recommend mitigations on vulnerability findings when remediation is not possible.
• Administer security tools and service providers.
• Support the running of bug bounty and vulnerability disclosure programs.
• Conduct meetings to communicate the findings and implications to stakeholders and track remediation status and outcomes.
• Undertake other projects and tasks that may be assigned by management.

Qualifications

• Bachelor's Degree with more than 5 years of experience in technology, information or cyber risk management, information security or enterprise architecture.
• Minimum of three years years of experience in offensive security (Red Teaming, Penetration Testing, or related fields).
• Minimum of two years direct information security experience in penetration testing, vulnerability assessment, threat hunting, red teaming or similar roles.
• Strong background in application development, web application technologies and architectures, application security testing or vulnerability assessment.
• Familiar with penetration testing steps, methods, procedures, and excellent in using penetration testing tools.
• Familiar with attack techniques and methods, common security vulnerabilities and threats of network and application systems, and competent in identifying and evaluating these vulnerabilities and threats with existing tools.
• Equipped with programming skills in Java, .NET or Python.
• Relevant industry certifications such as CEH, OSCP, OSCE, GPEN, GWAPT, CREST CRT certifications is preferred.

Competencies

• Hands-on experience on vulnerability assessment tools (Preferably Tenable and others such as Qualys, Rapid7).
• Working knowledge on industry standard scoring models such as CVSS.
• Working knowledge on SAST, DAST, IAST, SCA and DevSecOps.
• Familiarity with penetration testing techniques (eg web application proxies, packet capture analysis software, browser extensions, penetration testing Linux distributions, static source code analyzers, SoapUI, etc).
• Good understanding of adversary tactics, techniques, and procedures (TTPs), such as those outlined by MITRE ATT&CK.
• Good understanding of offensive security tools (e.g., Cobalt Strike, Metasploit, Burp Suite, BloodHound, Mimikatz).
• Good written skills and able to effectively communicate security and risk-related concepts to technical and non-technical audiences.
• Work well under pressure and demonstrate the ability to meet tight deadlines.
• Able to work independently and in a team-oriented, collaborative environment.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Brief:

We are seeking a dynamic and results-oriented Sales & Business Development Manager to join our AI and technology company based in Singapore. The ideal candidate will be a motivated self-starter with a strong track record in sales and business development, especially in the tech and AI sectors. You will be responsible for driving revenue growth, building strategic partnerships, and expanding our market presence both locally and regionally. This is a unique opportunity to work with cutting-edge AI solutions and contribute to shaping the future of technology. We offer on-the-job and specialized training, along with opportunities for career progression. This role may require occasional travel for short-term assignments.

This is a position with basic pay + commissions.

Responsibilities:

- Sales Strategy & Execution:

• Develop and implement effective sales strategies to meet and exceed revenue targets
• Identify and nurture new business opportunities across diverse sectors
• Manage the entire sales cycle from lead generation to deal closure, ensuring a smooth handover to the delivery team
• Build and maintain a robust sales pipeline providing accurate forecasts and reports to management

- Business Development & Market Expansion:

• Identify potential markets, clients, and industry verticals for the company’s products and services
• Develop strong relationships with key stakeholders, including clients’ decision makers, product owners etc.
• Collaborate with the product and marketing teams to tailor solutions that meet client needs and industry demands
• Partner with government agencies, trade organizations, and venture networks to explore new market opportunities
• Use social media to propagate marketing messages and source new leads

- Client Relationship Management:

• Serve as the primary point of contact for key accounts, ensuring a high level of client satisfaction and retention
• Understand client pain points and work closely with the technical team to propose customized AI solutions
• Conduct regular account reviews and performance evaluations to identify upsell and cross-sell opportunities

- Industry Engagement & Thought Leadership:

• Represent the company at industry events, conferences, and trade shows to showcase AI solutions and build brand visibility
• Stay updated on market trends, emerging technologies, and competitive landscape to drive informed decision-making
• Prepare and deliver compelling sales presentations, proposals, and demonstrations to prospective clients

Requirements:

• Preferably at least 2-5 years of working experience in enterprise facing tech or solutions sales, marketing, business development, partnership roles, or related sectors
• Minimum qualification of Polytechnic diploma or equivalent in Business, Marketing, Computer Science or related field
• High-energy, results-oriented mindset with a passion for technology and innovation
• Strong networking skills and ability to build long-term partnerships
• Strong communication skills in English and Mandarin, both written and spoken
• Proven ability to open new markets, establish pipeline, secure sales deals, engage customers, execute business development, establish new partnerships, manage projects through completion independently and handle administrative tasks efficiently
• Capable of multitasking and managing projects in a fast-paced environment
• Good understanding of AI solutions, applications and industry trends
• Adaptable to diverse, cross-cultural work settings
• Eager to learn and take on new challenges
• Only Singapore Citizens or Permanent Residents are eligible for consideration

About Datagenics Technologies (Asia):

Datagenics Technologies (Asia) Pte Ltd (“DTA”), incorporated in Singapore, is a forward-thinking technology company specializing in AI-powered smart solutions, big data platforms, advanced analytics, and applications designed to address complex business challenges across diverse industries. Corporate shareholder of DTA is a listed entity with its own R&D team, possesses many patents and copyrights. DTA was set up with local shareholders as a regional HQ to extend reach into South-East Asia. DTA offers a comprehensive portfolio of AI and digital solutions, including both customized services tailored to meet specific client requirements and standardized products such as AI-enabled marketing toolkits, social media enhancement tools, office productivity solutions, AI workshops, online AI training and certification programs. In collaboration with industry leaders, DTA is consolidating a robust AI platform designed to address the evolving needs of enterprises in Singapore and the broader region. With a strong focus on innovation and excellence, DTA aims to empower businesses with cutting-edge technologies to achieve greater efficiency, competitiveness, and growth.

Responsibilities

· Provide technical lead in system and network design, with implementation for application system

· Execute full software development life cycle (SDLC)

· Produce specifications and determine operational feasibility

· Responsible for quality assurance, maintenance and enhancement of existing software libraries

· Participate in system acceptance testing and on-site deployment

· Work with Vendor to resolve software issues both on site and off site

· Comply with project plans and industry standards

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 5 years of technical experience in software development

· Proficiency in C, C++, C#, or Java

· Knowledge of digital communications, Microsoft .NET, Scripting languages

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Knowledge of Communication Stack Layer and various communication protocols like SNMP, TCP/IP, UDP

· Knowledge of Firmware development will be an added advantage

· Working location is in Ang Mo Kio

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Brief:

We are seeking a skilled and proactive Project Executive / Senior Project Executive / Assistant Manager to join our team, which specializes in corporate training, business advisory, internationalization strategy, and related services. The ideal candidate will be self-motivated, able to manage administrative tasks, project management, and business development with minimal supervision. We offer on-the-job and specialized training, along with opportunities for career progression. The role may require occasional travel for short-term assignments, and candidates with significant experience may be considered for senior positions.

Responsibilities:

• Liaise with external stakeholders, including clients’ programme OIC, government officials, visiting organisations, and other stakeholders pertaining to administrative arrangements
• Search, connect and liaise with potential organisations to explore corporate visits and other collaborations
• Handle all administrative and operational matters pertaining to clients’ programme needs
• Conduct market research and analyze industry background information to support clients’ internationalization needs
• Engage in basic market development activities, such as sending promotional emails or making outreach calls to chambers of commerce and related organizations, both locally and overseas
• Create content and simple graphics for social media platforms (e.g., WeChat, Facebook)
• Capture and edit short video clips for marketing purposes (an added advantage)
• Potentially travel for business assignments as required

Requirements:

• Fresh graduates with no experience are welcome to apply for the entry level position
• Preferably 2-4 years of working experience in professional advisory, corporate training, conference, trade exhibition, project management, or related sectors.
• Minimum qualification of Polytechnic diploma or equivalent
• Experience in working with corporate organizations and government entities, both local and international, is an added advantage
• Strong communication skills in English and Mandarin, both written and spoken
• Proven ability to manage projects and programs independently and handle administrative tasks efficiently.
• Capable of multitasking and managing projects in a fast-paced environment.
• A strong team player with the initiative to complete assigned tasks proactively.
• Adaptable to diverse, cross-cultural work settings.
• Eager to learn and take on new challenges.
• Only Singapore Citizens or Permanent Residents are eligible for consideration.

About Singapore Economics and Management Institute (SEMI):

Singapore Economic and Management Institute (SEMI) is a registered training institution in Singapore that integrates global resources, drives business development, and nurtures emerging business leaders. SEMI is dedicated to delivering high-quality training and consulting services across the Asia-Pacific region and globally, empowering businesses to thrive in an increasingly dynamic international landscape.

SEMI leverages its professional expertise and extensive network to provide comprehensive consulting services to businesses embarking on their internationalization journey. Our core offerings include International Business Development Planning, Overseas Project Implementation and Management Solutions, International Market Expansion and Partnership Development, and Cross-Cultural Management and Training.

Job Description:

• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Answer client questions about property facilities/services.
• Generating reports, preparing proposals, coordinating with clients & suppliers.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR letters).
• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
• Assist the sales team by managing schedules, filing important documents and communicating relevant information. Arrange and co-ordinate meetings, events and any appointments.
• Record, transcribe and distribute minutes of meetings.
• Meets with clients in the absence of the Director of Sales or Sales Managers; perform hotel site tours with potential clients.
• Print Daily Sales reports for each sales manager and submit to the Director of Sales.
• Print Sales manager productivity reports for each sales manager and submit to the Director of Sales.
• Ensures all documents produced by the Sales Department (i.e. contracts, rooming lists, proposals) are completed accurately and on time.
• Respond to complaints from customers and give after-sales support when requested.
• Ensure the adequacy of sales-related equipment or materials are available at all times.
• Other duties as assigned by the Director or the management.

Job Requirements

• Min GCE 'O' Levels
• Candidate with relevant experience working in a hotel, clerical or sales will be added an advantage.
• Entry level candidates are welcome to apply, training will be provided
• Good computer skills and excellent customer service skills.
• Friendly, customer centric and able to work in a team environment.
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint)
• Short notice or immediate available will be added an advantage.

• Excellent communication skills
• Interpersonal skills, active listening
• 1 year previous Service desk or equivalent experience
• Attend to Phone, Email and any other online queries where applicable
• Excellent organisational skills
• 1 year previous Service desk or equivalent experience
• Managing incidents including business expectations and communication
• Strong knowledge of Microsoft based operating systems, MS Outlook and MS Office
• ITIL Knowledge will be a plus
• Comply to process and procedures
• Admiistrative tasks


Must have Talent / Skills

• Minimum a diploma in Information Technology or equivalent
• Minimum 1 year of relevant working and technical IT experience
• Pleasant disposition and good social etiquette with good spoken and written English
• Good telephony and problem solving / troubleshooting skills
• Good customer service attitude
• Process Driven
• Able to liaise with Customer for daily operations

• Minimum a diploma in Information Technology or equivalent
• Minimum 2 years of relevant working and technical IT experience
• Pleasant disposition and good social etiquette with good spoken and written English
• Good telephony and problem solving / troubleshooting skills
• Good customer service attitude

Job Description

We are seeking a dedicated and proactive Assistant Customer Service officer to support the daily operations of our customer service team. The ideal candidate will assist in managing customer inquiries, addressing feedback, supporting complaint resolution and ensuring the delivery of high-quality customer service. This role is crucial in helping the Customer Service Manager achieve service excellence and maintain customer satisfaction within the travel industry.

Responsibilities

• Assist the Customer Service officer in overseeing daily customer service operations to ensure smooth and effective processes.
• Support the team by providing customers with detailed information about our products and services, aiming to enhance their experience.
• Respond to customer inquiries via phone and email and collaborate in resolving issues promptly and professionally.
• Assist in handling and resolving customer complaints, supporting the team to achieve positive service recovery.
• Act as a point of contact and provide guidance to counter staff when the Customer Service Manager is unavailable.
• Assist in preparing monthly performance reports and customer feedback summaries, highlighting key insights for management.
• Contribute to monitoring customer satisfaction levels, proactively identifying potential issues and assisting in implementing improvements.

Requirements

• hotel managementDiploma .
• above 3 years of relevant experience in customer service, preferably in the travel industry, with exposure to handling client feedback and resolving complaints.
• Proficiency in English (spoken and written) to effectively communicate with diverse associates and clients.
• Organised, dependable and able to work independently, with a strong sense of initiative.
• Strong communication and interpersonal skills, with a friendly and professional demeanour.
• Familiarity with MS Office (Word, Excel, PowerPoint) for report preparation and documentation.

Please include the following in your application:

1. Current and/or last drawn salary
2. Expected monthly salary

Job Description

· Carry out installation, testing, overhauling compressors and troubleshooting / servicing of air-conditioning and refrigeration units and other duties assigned by your superiors

· Carry out your work assignments either independently or with a group of workmen locally and/or overseas

· Update daily Progress Tracking Report to update the company on the job completion status

· Co-ordinate the work activities of the team to ensure completion of tasks within given timeline

· Completion of various daily job and closure reports

· Prepare survey/inspection reports

· Estimate labour and materials for a given RHVAC

· Communicate proactively with client/crew on technical issues, solutions and recommendations

· Coach junior team members to enhance their skills level

· Comply to Safety, Health and Environmental standards at all times

· Comply with all safety rules and regulations at all times

· Any other duties assigned by the HOD or Management as and when necessary

Requirements

· Candidate must possess certification in Refrigeration and Air Conditioning studies or Diploma/Degree in Mechanical Engineering

· At least 2 years’ working experience in marine RHVAC systems

· Has in-depth knowledge of refrigeration cycle theory, line components, circuit flushing, refrigerant recovery, pressure testing and vacuuming

· Has in-depth knowledge of electrical circuit diagram and HVAC Controls (Electrical and PLC)

· Good written and verbal communication and coaching skills

· Good analytical skills

· Able to work long hours under hot and humid conditions due to exigency of work on board vessels and in shipyards

· Team player with positive attitude and willing to learn and teach

· Able to work independently

· Proficient in RHVAC troubleshooting

· Good knowledge in compressor overhauling

We are located at 11A Tech Park Crescent Singapore 637842 (Tuas South).

TO ASSIST IN THE CS DEPT REPORTING TO TEAM MANAGER

MUST BE SELF MOVITATED AND ABLE TO WORK INDEPENDENTLY

MUST HAVE THE PASSION IN LEARNING AND TO ACCEPT THIS TASK

SOME KNOWLEDGE IN AIR AND SEA LOGISTICS IS AN ADVANTAGE

TO HANDLE ALL BOOKINGS FOR BOTH AIR AND SEA

TO LIAISE WITH AIR AND SEA CARRIERS

TO LIAISE WITH CUSTOMERS

TO HANDLE ALL SEA DOCUMENTATION WORK LIKE BOOKINGS, BL ETC

MINIMUM GCE ‘O’ LEVEL

ABLE TO WRITE AND SPEAK GOOD ENGLISH

ABLE TO USE AND HANDLE MICROSOFT OFFICE AND ALL EMAILS

RESIDING AT THE EAST ZONE LIKE TAMPINES, BEDOK, PASIR RIS, HOUGANG AND SENGKANG

5 DAYS – WEEK FROM 0900 TO 1800 HOURS

BUS SERVICE: 9 FROM BEDOK INTERCHANGE, 19 FROM TAMPINES INTERCHANGE AND 89 FROM HOUGANG/SENGKANG VIA PASIR RIS INTERCHANGE

Air Operation Manager

Roles & Responsibilities

• Lead and manage airfreight operation team
• Ensure smoothy operations and good customer services.
• Execution of MAWBs and HAWBs (Direct and consolidation shipment)
• Manage airline FWB/FHL submission
• Follow up and processing of shipment with shipment status and revert to agents/clients
• Do all necessary documentation for all shipments and plan for collection and delivery of shipments with contractors in order to meet flight closing time.
• To ensure all COD customers payments are collected prior to release airwaybill/delivery to customer.
• Attend to all messages pertaining to operation matters.
• Responsible to oversee airfreight import and export billing to clients and agents
• Closing of all airfreight import and export job files promptly to meet month end closing
• Maintain good relations with all customers and agents to ensure good customer services.
• Ensure profitability for businesses secured with regular review with management.
• Support customer services and pricing team on air operational issues
• Any other official duties assign by Management.

Qualifications:

• Min 2 years’ experience overseeing a team to run an airfreight import and export operation of the company
• Extensive background in freight forwarding industry (agent environment)
• Strong experience in full import and export documentation functions
• Strong leadership skill
• Possess good communication & interpersonal skills
• Good understanding with co-workers and contractors.
• Self-motivated.
• Customer oriented
• High endurance
• Well versed with tradenet preferred
• Able to work under pressure
• Able to start work immediate preferred

5.5 days work (alternate weekend upon confirmation)

Working hour: 1pm to 10pm (Weekday) and 11am to 3pm (Weekend)