As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Central Working Location
• Hybrid Working Arrangement
• Diversified Global Agri-Business

Our client, an established global commodity trading firm, is hiring for an Operations Executive to be part of their Container Operations team. Responsibilities include managing shipping documentations under Letter of Credit (LC) and Collections terms, executing contractual obligations, ensuring account payables/receivables are processed timely in trade system and more.

Our Ideal Candidate:

• 3+ years of relevant experience in commodity trading firms handling Container shipping
• Well-versed in handling shipping documents and LC
• Positive working attitude and strong interpersonal skills to interact with clients, vessel agents, and international stakeholders

If you believe you fit the requirements for the role, please click "Apply"

Short listed candidates will be notified

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117 EA Registration Number: R23114042

• Ward/ SOC/ Clinic Settings opening
• No Experience welcome
• 5/ 5.5 days work week Opening

Job scope

• Perform admission process
• Answering to patient enquirers
• Assisting with registration
• Other ad- hoc duties

Job Requirements

• Min GCE O/N level and above

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

* We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO Pte Ltd

License No.: 10C4754

Personnel Name: Hoh Mei Ling

Personnel Registration No.: R21103150

Job Description:

1. Provide quality customer service support to customers over email and phone.

2. Perform sales order management for customer

3. Download PO from customer portal, Create Sale Order in Epicor system

4. Prepare POD for Customer shipments, Extract and tabulate data for monthly reporting

5. Ensure proper documentation records and filling

Requirement:

1. At least 2-3 years relevant experience on order processing

2. Able to take initiative and hardworking

3. Possess excel skills and knowledge such as, V-lookup, Pivot Table, and simple formular

Responsibilities:

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.
• Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.
• Conduct room viewings for guests who request for a room change, and follow-up with the necessary proper documentations in our property management system.
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
• Provide support for community events held within the property.

Requirements:

• Minimum Diploma in Hospitality or relevant field.
• At least 2 year(s) of experience in student hostel / serviced office operations management.
• Experience in property / facilities management or front desk would be advantageous.
• Good team player with interpersonal, analytical, presentation skills.
• Service-orientated with pleasant disposition.
• Experience in using MS Office.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidates will be notified.

Your Role

We are looking for an experienced Maintenance & Service Engineer/ Electrical Engineer/ Senior Technician repair, maintenance and troubleshooting on electrical related work. You will perform preventive maintenance on machines and cost reduction. Support new equipment installation and major periodic maintenance activities as required.

What Will You Do

• Repair, maintenance and troubleshooting on electrical related work
• Perform preventive maintenance on machines and cost reduction
• Support new equipment installation and maintenance activities
• Other ad-hoc duties assigned by manager

What Do We Want

• Min Nitec/Diploma & above in electrical and electronic/ engineering / equivalent.
• At least 1-2 years & above of service experience in electrical background.
• Able to read electrical diagram and well verse with electrical repair (Electrical circuit)
• Class 3 driving license.

What Will You Get in Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$3200 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

Service Technician Job Description

We are looking for a technically skilled service technician to our businesses to perform system repairs. The service technician will install and test products and provide customers with instructions on the proper usage of the product. To be successful as a service technician, you should have excellent technical skills.

Service Technician Responsibilities:

• Answering telephone inquiries and assisting clients.

• Installing and testing products, equipment and providing instructions to customers on the proper usage of their product.

• Using diagnostic tools to identify issues and evaluating the available information.

• Fixing defective or broken products or ordering the necessary parts to replace faulty or worn-out parts.

• Promoting the company's services.

• Maintaining your technical skills.

Service Technician Requirements:

• The ability to work independently.

• Managing overtime on service calls with patience and not rushing the job.

• Excellent customer service and communication skills.

• The ability to diagnose and solve problems based on customers' nontechnical descriptions.

• Strong working knowledge in the industry.

We are seeking a skilled and customer-focused Field Service Technician to join our team in Singapore, Singapore. In this role, you will be responsible for installing, maintaining, and repairing various electronic and electrical systems at customer sites, ensuring optimal performance and customer satisfaction.

• Install, troubleshoot, and repair electrical and electronic systems, including trace and X-ray technologies, at customer locations
• Conduct regular maintenance and service calls to ensure equipment functionality and reliability
• Provide exceptional customer service, effectively communicating with clients and addressing their concerns
• Document all service activities, including inspections, maintenance, and repairs, in a timely and accurate manner
• Manage inventory of parts and tools, ensuring proper stock levels and organization
• Collaborate with team members and senior technicians to resolve complex technical issues
• Stay updated on the latest industry trends and technological advancements
• Respond to emergency service calls within established response time goals
• Maintain a clean and safe work environment, adhering to all safety protocols and regulations
• Contribute to continuous improvement initiatives by providing feedback and suggestions for process enhancements

Job Description

- To report to Head of the Department for daily job assignments.

- Carry out inspection, installation, testing, commissioning, servicing, maintenance and troubleshooting for the assigned jobs that include but not limited to:

· Electrical works

· PLC Controllers/Modules

· BMS/SCADA

· HMI

· A/C Works

- Provide internal & external trainings on electrical controls, electrical troubleshooting, PLC program writing & troubleshooting, control panel assembly and basic electrical theory.

- Produce Progress Tracking Report (PTR) for assigned jobs.

- Report and communicate with customers and Oceanmaster PIC the technical issues, status, progress and recommendations of the assigned job.

- Submit to Operations Administrator an accurate and duly signed & stamped Timesheets, Work Reports, Commissioning Checklists (if any) and Customer Satisfaction Survey Forms on every completion of assigned job.

- Produce Close-Out Report after completion of the assigned job.

- Comply with quality of work requirements of OceanMaster at all times.

- Comply with protection of environment and health & safety policies of OceanMaster at all times.

- Adhere to no wastage policy of OceanMaster in terms of materials and labour to assigned jobs at all times.

- All other duties assigned by the Managements as and when necessary.

Requirements

- Graduate of Electrical Engineering or Electronics Engineering (Bachelor’s Degree)

- Minimum 5 year experience in Marine Electrical field

- Minimum 3 year experience in Instrumentations and PLC handling and installation

- Proficient in Electrical, instrumentation and/or Electronics troubleshooting

- Proficient in written and oral English communication skill

- Proficient in material take off and labour estimate for a given Electrical project

- Proficient on electrical circuit diagram design

- Good knowledge on ladder logic programming

- Good grasp on technical writing

- Good leadership, coaching and analytical skills

- Able to work independently

- Team player

- Knowledge on Project Schedule Software or Autocad is an advantage

We are located at 11A Tech Park Crescent Singapore 637842 (Tuas South).

• Open and close up the gallery;
• Attend to visitors’ requests, feedback, phone calls and emails;
• Manage visitors’ registration, set-up, operations and tear down for events and/or activities;
• Make daily rounds at regular intervals to ensure that exhibits are functioning and check for defects in the gallery;
• Prepare and submit daily reports which include visitorship, checks on gallery, status of defects in the gallery, etc;
• Stock take and replenish collaterals and premiums;
• Pack SMG premiums for visits and/or events;
• Manage simple troubleshooting for the gallery’s exhibits and infrastructure
• Liaise with other vendors and contractors to ensure that above daily duties are carried out properly;
• Attend the fire safety briefings, fire drills and handle incidents such as accidents with injury or illness, any acts of disturbance or violence and acts of mischief or vandalism in the gallery;
• Manage and schedule SMG volunteers;
• Perform non-cash transactions for sales of merchandise, monitor stock levels, and conduct inventory counts; and
• Any other tasks pertaining to SMG as assigned

Requirement:

• Good communication, adaptive reasoning and interpersonal skills;
• Meticulous, independent and service oriented;
• Proficient in Microsoft Office;
• Relevant customer service experience;
• Presentably attired in office wear.
• Basic knowledge of the exhibit content and be familiar with the gallery layout

The Food & Beverage Operations Manager assists the Senior Assistant Director of Food & Beverage to lead the Food and Beverage operations, by ensuring and maintaining the strategic and tactical positioning as a world class operation. The position is responsible for supervising the overall success of the day to day operations by adhering to the standards, the long term positioning as well as achieving all established KPI’s in the areas of revenue/profit, cost and expense management, quality commitment, team morale, recruitment of the best international and local talent as well as ensuring and upholding the innovative and creative reputation of the division.

Primary Responsibilities

Oversees Daily Operations and Achieves Targets

• Supervises the overall daily operation and assures highest service and product standards are met to consistently exceed guest’s dining experience expectations in any of the hotel’s Food and Beverage venues.
• Assures that all managers in Food and Beverage are aligned and follows the strategic intent as set out by the Director of Food and Beverage.
• Walks all Food and Beverage front and back of the house areas regularly on a daily basis. Notes on any shortcomings and takes appropriate action.
• Spends majority of his time in operations.
• Daily communication with Culinary to ensure food prepared is of the agreed standard and consistent at all times.
• Ensures consistency of quality, taste, presentation, temperature of beverages served in all Food and Beverage Outlets.
• Ensures maximum creativity in all Food and Beverage presentation.
• Ensures application of procedures and regulations to team members concerning hygiene (HACCP or Food Safety)/Fire Safety/emergency procedures.
• Reviews daily financial reports.
• Shares information of operations to Assistant Director, Food and Beverage.
• Attends daily Food and Beverage Briefing, monthly Food and Beverage Meeting and other scheduled meeting for Food and Beverage department in the absence of Assistant Director, Food and Beverage.
• Maintains proper and adequate controls over purchase orders and requisitions.
• Reviews Food and Beverage Cost and ensures it is in line with budget and forecast.
• Converses with guests in restaurants and bars to solicit comments.
• Controls casual labour and overtime submitted by Managers before sending for approval.

Marketing Plan and Revenue Management

• Works closely with Senior Assistant Director of Food and Beverage to plan business strategy and reviews ongoing action plan progress.
• Establishes an annual promotional calendar and plans menu with Senior Assistant Director of Food and Beverage.
• Works closely with Marketing Communication on promotional strategies for the Food and Beverage department.
• Makes recommendations to the Management on other potential source of revenue.
• Ensures all reports generated are accurate before submission.

Management and Leadership

• Is a mentor and role model.
• Proactive, innovative with in depth Food and Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards via collaborative and enabling leadership style. Provides regular team meeting for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and show empathy to all team members.
• Coaches and trains the managers to prepare them to move to the next level.
• Reviews work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards of discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Regularly solicits feedback from Manager on performance of individual colleagues and/or personally observes colleagues performance.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Leads Food and Beverage recruitment together with Executive Assistant Manager, Food and Beverage.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.

Training, Learning and Development of the Team

• Streamlines all training requirements and ensures the Managers co-ordinate all arrangements for proper execution of instructions.
• Ensures colleagues are aware of hotel rules and regulations.
• Ensures colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skill and knowledge.

Other Responsibilities

• Develops own knowledge and skills to grow as business partner and leader.
• Ensures confidentiality of all matter.
• Performs any other duties that may be assigned by the Head of Department.
• Provides honest and fair feedback to the Director of F&B / Senior Assistant Director of F&B.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.

About the company

Lenskart is Asia’s largest eyewear company serving 40 Million people - helping them see better and lead better quality lives. We have more than 1500 omnichannel stores across 175 cities in India, Singapore and Dubai. Our aim is to serve One Billion eyes by 2025 globally. And in this journey, we want to go beyond vision correction to transform the way people see and experience the world. That’s our new purpose - and we can only get there through cutting-edge technology and exceptional people.

Our international businesses are young and hustling, growing at warp speed to cater to larger shares of their respective markets. At present, we have a distribution presence of more than 40 retail stores across Singapore and UAE, and active expansion plans across Asia and the Middle east regions.

About the team

Lenskart is looking for a transformational leader as part of the senior management team to lead the retail and operations business vertical in Singapore. This is a critical role for the growth of Lenskart given the expansion plans at hand. As an omni-channel business, the retail operations vertical plays a vital role in spearheading our efforts in establishing and enhancing our presence and customer’s experience in Singapore.

This role will be responsible for the overall success of all the Retail outlets in Singapore, ensuring a seamless omni-channel shopping experience for our customers, maximizing the profitability and sales volumes generated from retail operations. With a focus on delivering exceptional service and building a high-performing team, you will be at the forefront of Lenskart's growth and success in Singapore.

The role will be based in Singapore reporting to the SVP - Country Head of Singapore

What your responsibilities will be

• Lead and manage Lenskart's retail outlets in Singapore, ensuring they reflect our brand image and values.
• Develop and implement effective store strategies to drive footfall, customer engagement, and sales growth.
• Monitor store performance metrics and take proactive measures to achieve sales targets and KPIs.
• Plan, set and manage the annual retail operating budget, re-forecast quarterly as appropriate and take steps to address underperformance.
• Recruit, train, and motivate a high-performing retail team to optimize their performance and growth.
• Work closely with the supply chain team to ensure optimal inventory levels and timely replenishment of products.
• Collaborate with the marketing and online teams to ensure seamless integration between online and offline channels.
• Prepare regular reports on store performance, sales data, customer feedback, and operational efficiency.

Who we are looking for Minimum Qualifications

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• 8 - 10 years of experience in retail management, operations or related roles for theSingapore market.
• Strong commercial and analytical skills.
• Strong stakeholder management skills
• Excellent written and verbal communication skills.
• Demonstrated leadership skills and the ability to lead, train and inspire a sizable team ofretail staff
• Analytical mindset with the ability to leverage data to drive business decisions.
• Passion for delivering exceptional customer experiences and a customer-first mentality.
• Flexibility to adapt to a fast-paced and rapidly changing environment.

Preferred Qualifications

• Master's degree would be a plus.
• Good understanding of fashion industry

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Diploma and above in Supply Chain, or in a relevant discipline.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package and position will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Diploma and above in Supply Chain, or in a relevant discipline.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package and position will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

Job Summary: We are looking for a talented seamstress to join us. You will create, alter, and fix clothes. You will also teach sewing skills to students. Additionally, you will help with laundry operations and supervise and train inmates.

Responsibilities:

• Make, change, and repair clothes.
• Teach sewing to inmates at simple skill levels.
• Keep the work area clean and organized.
• Stay up-to-date on techniques.
• Order and manage sewing supplies.
• Support laundry operations to meet hospitals' needs for linens.
• Handle hospital requests and feedback.
• Ensure smooth daily laundry operations.
• Work with other laundry staff to meet hospital needs.
• Supervise inmates' daily work.
• Follow Workplace Safety & Health rules.
• Maximize production capacity, productivity, and quality.

Requirements:

• Knowledge of fabrics and sewing techniques.
• Good communication and teaching skills.
• Ability to work under deadlines.
• Skilled in using manual and automated sewing machines.

Preferred Qualifications:

• Basic Sewing experience.
• Sewing or fashion design certification (optional).
• Ability to create custom patterns and designs.

What you'll be doing

• Oversee and manage daily clinical operations to ensure efficiency and quality patient care
• Ensure compliance with healthcare regulations and organisational policies
• Collaborate with clinical teams to optimise workflow, resource allocation, and patient outcomes
• Implement and improve operational processes and systems within clinical departments
• Monitor and assess performance to drive continuous improvement
• Support staff training and development initiatives

What we're looking for

• Bachelor Degree in related studies
• 2 - 4 years of similar experience in Healthcare Operations
• Strong understanding of healthcare regulations and policies
• Excellent communication, organisational, and leadership skills

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Specific Job Role/ Scope:

1. Post Sales Order Fulfillment (DGR)
2. Customers Engagement
3. DG enquiries from Internal/ External stakeholders
4. Engagement with DG Vendors & Transport
5. Engagement with Carriers/ Terminal for DG Acceptance/ Rejection

Responsibilities and Duties :

• Performing E-CR role - such as collection arrangement, flight booking, EVI creation, permit declaration, troubleshooting of issues, create and submit RFQ to account holder
• Performing E-Ops role - such as execution of airfreight documents and sending pre-alerts, ensure compliance with airline/ terminal/ customer/OA / Destination customs
• Customers engagement through BDs
• DG enquiries from internal/ external stakeholders
• Engagement with DG vendors & transport
• Engagement with carriers/ terminal for DG cargo acceptance/ rejection
• Identifying carriers DG regulation
• Airline rates through pricing team
• Monitoring DG acceptance
• Administrative functions for LSP DG recovery invoice (SOA)
• Execute export shipments (consol/ direct)
• Scan pre-alert to oversea agent/ AWB to direct shipper
• Handle night phone enquires if necessary
• Follow up with email correspondence from internal/ external stakeholders
• Compliance with shipment requirements

Additional Tasks Assigned (if any) :

• Sharing of shipment discrepancies with suggestion/ improvement
• Perform STM trucking functions
• Perform weekends/ PHs when required

Job Requirements:

• At 2-3 working experience in Air
• Expert in handling DG shipment

We are looking for a Payment Operations Specialist to join our Global Processing team to help our customers receive their funds faster globally.  

The role is a unique opportunity to join one of the fastest growing companies in Europe and help millions more potential customers save money by using Wise. 

Payment Operations Specialists play a crucial role in supporting the Payment Operations Organization reach its vision - seamless flow of customer funds. By ensuring high level execution of the daily responsibilities and consistently supporting Payment Operations in reaching the SLA’s, Payment Operations Specialists help our customers receive their funds faster 24/7 globally. The role gives a unique opportunity to learn how different currencies function, and impact customers on a global scale. 

The core ownership lies within daily tasks and responsibilities and the impact is well-defined, clear and largely shared collectively with the team. In this role, you'll add to that mission by:

• Maintaining consistent and high-level execution of daily tasks related to payment processing;

• Supporting your team by reaching your role set SLAs and KPIs which in turn contribute to the team by meeting team's main performance metrics and SLAs;

• Detecting and escalating domain-related problems and complex issues to Regional Payment Operations teams, ensuring timely and relevant communication with stakeholders;

• Following operational procedures and keeping track of critical updates.

Your Career

The Palo Alto Networks Global Customer Services (“GCS”) organization plays a pivotal role in safeguarding businesses against evolving cyber threats.  We match our best-in-class cybersecurity product portfolio with our industry-leading services portfolio including Professional Services, Customer Success and Technical Support to ensure customers have a seamless experience to drive optimal security outcomes for their business. We guide customers up the security maturity curve and continuously support them when, where, and how they need it - keeping their business safe.

As the Senior Manager - Global Customer Services Operations, JAPAC at Palo Alto Networks, you will play a crucial role in designing and implementing new processes to support the growing and transforming organisation; and enhancing the efficiency and effectiveness of the GCS organization across our JAPAC region which includes Technical Services, Account Health management and Support teams. This leader will perform data analysis and provide relevant, proactive insights to aid the Vice President of Global Customer Services (JAPAC) and their leadership team manage the day to day business to meet and exceed their business objectives.  

This leader will also be accountable for establishing robust operating rigor and driving initiatives to maintain high standards across the region and the global GCS team, aligned with the company's commitment to unparalleled service delivery. 

As the Global Customer Services Organization undergoes transformational changes to adapt to evolving market dynamics and customer expectations, this leader will play a crucial role in supporting process re-design and operationalization initiatives. This role requires a forward-thinking individual capable of driving innovation and piloting programs to enhance the efficiency and effectiveness of overall customer satisfaction and business performance.

Your Impact

Strategic Alignment and Operational Cadence: 

Align the theater operating cadence with GCS’ overall vision and strategy. Define and manage schedules for key meetings, ensuring focus on strategic priorities, key metrics, alignment to global programs, problem-solving and process excellence.

Performance Analysis and Reporting: 

Regularly analyze baseline data to identify trends, patterns, and areas for improvement, translating insights into actionable recommendations into both strategic initiatives and routine operations. Develop and implement robust data analysis frameworks to assess team efficiency, business performance metrics and global customer services initiatives against established KPIs. 

Regularly prepare and distribute reports and dashboards that provide senior stakeholders with a clear and data-driven perspective on key trends and indicators.

Feedback and Improvement: 

Establish a feedback loop with Support Delivery Managers and Engineers for insights into customer issues and bottlenecks. Utilize this feedback to iteratively improve meeting structures, communication channels, and overall operational processes.

Process re-engineering and Pilot Programs:

Drive the operationalization of redesigned processes, ensuring seamless integration into day-to-day activities and alignment to global policy, process, systems and tools. Identify opportunities for pilot programs aimed at testing and implementing innovative approaches to customer success operations. Work cross-functionally to conceptualize, launch, and evaluate pilot initiatives, leveraging data and feedback to inform broader operational strategies.

Predictive Analytics:

Explore the integration of predictive analytics to anticipate customer needs and proactively address potential challenges. Utilize data models to forecast future trends and recommend preemptive actions to enhance customer success outcomes.

Collaboration and Cross-Departmental Engagement: Foster collaboration between different departments including: Go-to-Market organization, Renewals teams and Sales Operations, ensuring representation in relevant meetings and initiatives. Be the connective tissue for JAPAC into the other GCS theatres and Global Technical Services Operations teams.  Foster collaboration and information-sharing across global teams to drive a cohesive and unified customer success approach.

Adaptability and Flexibility: Build flexibility into operations to adapt to changing business conditions and priorities, while defining and tracking key metrics and KPIs in line with organizational goals.

Role:Audio Visual Executive ( AV operations and administrative )

Address :3 Yishun Ring Road

JD:

Working Hours

Mondays to Thursdays: 7:30am to 5:00pm, inclusive of 1hr lunch break
Fridays: 7:30am to 4:30pm, inclusive of 1hr lunch break
Service not required on Saturdays, Sundays and gazetted public holidays

Scope of Services• Manage and maintain the AV resources and systems in the school.
• Provide AV technical support for school events and classroom activities.
• Perform AV inventory management and maintenance with vendors including
procurement of AV resources.
• Assist in the school broadcasting (e.g., TV Broadcast System) and digital
learning environment (e.g., Lecture Recording System).
• Guide and supervise students in Public Address / Sound & Lighting system
operations.
• Other AV duties assigned by the management

Qualification Skill & Experience of the Contractors Personnel

Higher Nitec in Info-Comm Technology, Engineering or related courses
Proficient in MS Word, EXCEL, PowerPoint.
Audio Visual skills. Familiar with the tools, software, hardware, and equipment that are used in the audio visual industry.
Good interpersonal and communication skills.
Good customer-service skills
3 years experience in related field

Key Responsibilities

• Manage and oversee the operations and maintenance of a data center equipped with liquid cooling systems that support GPU cloud infrastructure.
• Lead the optimization of GPU hardware and infrastructure to improve performance and achieve cost-efficiency goals.
• Allocate resources effectively to balance data center operations, cloud hardware efficiency, and service level agreements (SLAs).
• Guide the operations team to adhere to customer SLAs and product requirements while ensuring compliance with industry standards like ISO 27001 or similar.
• Drive system scalability and reliability by implementing automation and continuous improvement practices.
• Handle operational incidents, including escalation management across AI cloud products, ensuring timely resolution and minimal disruptions.
• Develop and refine operational strategies to enhance the performance, security, and reliability of GPU cloud infrastructure.
• Establish and maintain operational procedures (e.g., SOPs, EOPs) to address daily challenges and support streamlined operations.
• Collaborate with cross-functional teams to improve processes, enhance customer satisfaction, and meet service delivery targets.
• Lead security management processes to identify, contain, and resolve threats affecting data center and GPU hardware environments.
• Ensure compliance with best practices in data protection, infrastructure security, and regulatory standards.

The Requirements

• Demonstrated experience in managing complex data center and cloud infrastructure operations, with a focus on GPU and liquid cooling technologies.
• Expertise in GPU hardware management, including configuration, performance optimization, and monitoring.
• Solid understanding of hardware infrastructure security, operations, and management best practices.
• Proficiency in Linux and hypervisor administration for GPU infrastructure and cloud environments.
• Proven leadership skills, with the ability to mentor, guide, and build high-performing teams.
• Strong problem-solving abilities, particularly in system optimization and technical troubleshooting.
• Knowledge of storage technologies, capacity planning, and data protection solutions.
• Familiarity with industry-standard frameworks, such as ISO 27001, to ensure compliance and operational excellence.
• Effective communication and interpersonal skills to manage customer interactions and collaborate with diverse teams.
• Experience in developing and implementing operational processes that align with organizational goals.

To Apply:

Please send your latest CV in word file to [email protected]

Kindly indicate your availability, current and expected remuneration package.

We regret that only shortlisted candidates will be notified.

For more job opportunities, please visit our career page: http://quinnox-solutions.com/c...

Quinnox Solutions Pte Ltd (License Number: 06C3126)

Registered EA Personnel (Reg. No.R21103082)

Are you someone with prior experience in handling marine spare parts logistics (either sea freight or air freight) with a ship supplier or a marine logistics company?

This is an excellent opportunity to join a market leading European marine logistics company in Singapore.

Job responsibilities:

• Responsible to update customers on shipment status and addressing customers’ enquiries on shipment movement and arrangement;
• Liaise with customers to obtain necessary information for shipping documentation generation;
• Enter shipment data in freight management software system;
• To coordinate closely with other vendors/shipping lines/overseas forwarding agents to ensure smooth arrival and delivery of customers’ shipments
• To provide necessary support to the Freight Logistics Department to assist in addressing customers’ enquiries and preparing quotations (where necessary);
• To prepare shipping documents.
• Experience Ship spare parts/Aviation spare parts is advantage

Whats on offer?

Flexi working arrangements and agreat working environment!

Reporting to the Head, Business Development and you will work with Business Development Executives to fulfil the following job responsibilities:

Operations and Administration (70%)

• Execute daily operations across various functions such as administration, logistics, procurement and finance related activities
• Prepare and maintain up-to-date financial records and administrative filing
• Work closely with students and lecturers for the provision of class attendance, timetable and student services
• Plan, coordinate and execute course orientations, opening & closing receptions, and any other duties as required during the course
• Collate and monitor the satisfaction and outcomes of business transaction from the clients and vendors

Sales and Marketing (30%)

• Coordinate, implement and support the promotion and marketing (through marketing collaterals) of the Centre’s training courses, programmes, seminars and workshops
• Prepare periodic sales, marketing, financial reports and any other reports as may be required
• Work with Head for new business proposals including costing & budgeting for courses, training programmes, seminars and workshops
• Update clients’ records and attend to sales enquiries
• Assist in the planning and preparation of RELC International Conferences, exhibitions, road-shows, meetings, and official functions, including physical arrangements, at the Centre or overseas

Key Requirements:

• Degree / Diploma in Business / Marketing or related discipline
• Preferably 2-3 years in a Business Development/Sales/Operations role from the education & training sector. Fresh graduates are welcome to apply
• Excellent communicator. Able to collaborate effectively with international stakeholders
• Detailed, meticulous and able to multitask
• Sales driven and result oriented
• Customer centric
• Good project management and presentation skills
• Proficient in Microsoft Office applications, especially Word, Excel and PowerPoint

Please indicate your reason of leaving your current/previous organisation, notice period, last drawn and expected salary in your resume.

M&E individuals having done Grade A office buildings, able to read technical/structural drawings. Top developer in Singapore, great opportunity.

• Top Singaporean Developer, great opportunity for career growth
• Friendly team, with good learning opportunities
• Grade A Building in Singapore, M&E background, drawings knowledge useful

Our client, a leader in the real estate industry, is seeking a dynamic and experienced individual to join their team. This prestigious Grade A office building is known for its commitment to excellence, and they are looking for a candidate who can help them in keeping that lead.

Job Responsibilities

• Facilitates the development of plans and manages daily operations for asset to ensure excellent standards are achieved and requirements are met according to agreed service levels.
• Contributes to the development of policies to improve operational efficiency and productivity.
• Oversees a team of service providers.
• Reviews contracts' specifications to ensure cost effectiveness and competitiveness.
• Manages capital replacement works, asset enhancement initiatives, and maintenance repair/replacement whenever assigned.
• Engages with government authorities and consultants on regulatory requirements.
• Assists in preparing budgets for OPEX/CAPEX works and manages the annual maintenance/expenditure within approved budget.
• Contributes to planning building improvement strategies, proposing rectification & preventive works/programs for the building, and championing ad-hoc projects whenever required.
• Coordinates tenancy-related works, e.g., fit-out, additions & alternations, reinstatement, moving in/out.

Requirements

• Diploma holder from a recognised institution, preferably in Mechanical/Electrical Engineering or its equivalent. Having a degree will be advantageous.
• At least 3 years of experience in the management of mechanical and electrical systems, Large commercial Grade A building experience is a FULL REQUIREMENT.
• Experienced in Green Mark processes.
• Able to read and understand technical/structural drawings, e.g. as-built drawings is an absolute REQUIREMENT.
• Good interpersonal and communication skills
• Independent, resourceful, self-motivated, result-oriented, and a team player who is able to work well under pressure in a fast-paced environment.
• Versatile and quick in analyzing and resolving problems within given deadlines.
• Familiar with statutory requirements on building services, facility operations, maintenance, and safety.

For more information about this role please contact Alex Beattie at +852 3892 2368 or email to [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.