Roles & Responsibilities

• Manage the preparation of accurate monthly, quarterly, and annual financial statements, including income statements, balance sheets, and cash flow reports, tailored to the F&B business.
• Conduct financial analysis to compare actual performance against budgeted figures, analyzing variances, and providing insights into cost management, sales performance, and profitability.
• Provide management with financial reports and key performance indicators (KPIs) to assist in decision-making, strategic planning, and operational improvements.
• Oversee the calculation and management of food and beverage costs, ensuring efficient inventory management, proper valuation, and control of waste or spoilage.
• Monitor payroll expenses, overtime, and staffing levels in relation to revenue, and ensure that labor costs are optimized to align with sales projections.
• Provide accurate financial forecasts, adjusting for any changes in operations or market conditions, and ensure that forecasts are aligned with the company’s goals and objectives.
• Ensure that the company complies with Singapore's Goods and Services Tax (GST) regulations, preparing GST returns and managing tax filings on time.
• Work with external auditors to facilitate the annual audit process, ensuring compliance with both local regulations and international accounting standards.
• Manage and maintain accounting software
• Work closely with operations, purchasing, and sales teams to ensure smooth financial processes and provide financial insights to improve operational performance.
• Any ad-hoc duties as assigned.

Objectives of this role

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments

Responsibilities

• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Required skills and qualifications

• Two or more years of proven success in an operations management role
• Strong skills in budget development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in operations management, business administration, or related field
• Working knowledge of management software programs, including NetSuite, QuickBooks, and CenterPoint Payroll
• Strong IT skills, including database development
• Multiple years of financial and account reporting experience
• Ability to communicate in more than one language

Job Summary:

The service talent's main function is to promote the restaurant and ensure guest satisfaction through developing and maintaining a strong team environment with an emphasis on guest satisfaction and delivery of prompt and courteous service.

Job Responsibilities:

• Provide high-quality customer service to guests
• Serving customers of food and beverage
• Ensure sufficient stocks for daily operations
• Report for duty on time and neatly groomed
• Perform opening and closing duties
• Ensure that workstations are set up before the shift commences
• Have full knowledge of the menu to recommend specific items to guests.
• Maintain cleanliness and housekeeping of work areas

Job Requirements:

• Min. 2 years of service experience is preferred
• Good work ethic and willingness to learn
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds

Reporting to: Head of Business Planning & Performance

Position Overview:

At dnata we take pride in leading the aviation industry through optimisation and innovation, and a key enabler to maintaining this position is an effective project management. Therefore, we are searching for an enterprising Project Manager who shares our determination to deliver our vision of being the worlds most admired air and travel services provider. The ideal candidate will have a sharp business mind and proven ability to strategize and implement high-level program initiatives. As a natural leader, this person should have strong talent for project coordination and delegation. Ultimately, the project manager should be motivated by a desire to optimize productivity and nurture program success from inception to completion.

Key Responsibilities:

• Strategize, implement, and maintain project initiatives that adhere to organizational objectives
• To oversee and/or lead multiple initiatives simultaneously through all four project management phases (planning, build-up, implementation, and closeout, ensuring program goals are reached
• Develop project assessment protocols for evaluation and improvement
• Meeting with stakeholders, senior leadership to discuss project status and goals
• Manage budget and funding channels for maximum productivity
• Pro-actively manage and resolve project challenges, time slippage, scope creep, quality issues, and people
• Establish and maintain relationships with relevant stakeholders, providing regular updates on project status and goals; whilst holding project team members accountable to ensure that projects adhere to scope, schedule, and budget
• Understand and adhere to dnata policies, governance, and legal guidelines, ensuring given projects are in full compliance; to protect and maintain shareholder / brand value
• Carry out additional duties as may be reasonably requested by the leadership team
• Consistently project a professional, confident, controlled and customer service focused attitude and demeanour
• Promote and personally invest in dnata4good, our employee-driven initiative that recognises the communities we serve by supporting charities and community development projects that align with our charitable pillars
• Contribute to a safety-first environment and work within Workplace Health and Safety policies, procedures, and guidelines at all times
• Be a role model for dnata’s values: safety and security, performance driven, delighting customers, imagination, respect and service excellence
• Live and champion dnata’s Environment Sustainability Framework, meeting our commitment to our three priority focus areas; to reduce emissions, consume responsibility and protect wildlife & habitats

Requirements:

• Bachelor’s degree and/or equivalent experience and/or relevant professional qualification (such as PMP, PRINCE2, Six Sigma)
• Advanced​ ​​project control system skills​; including a high competency in all Microsoft Office applications
• Highly organised with the ability to multi-task including expert and seamless time management skills
• Able to handle sensitive information with discretion and to maintain confidentiality at all times
• Outstanding influencing skills and a proven ability to deal at all levels within a global business, combined with a sound knowledge of effective stakeholder management best practice and managing expectations
• Strategic mindset to be able to align the projects with dnata’s broader strategic objectives, understanding big picture and long-term goals.
• Strong analytical and problem-solving abilities
• Excellent communication, interpersonal and presentation skills, working with all levels of management
• Can obtain security clearance and qualify for an air-side security pass (no legal restrictions)

we are looking for new employee for Mini mart at Dormitory .

- Must maintain good relationship with Foreign workers stay in dormotories

- able to All work weekeends

- Working hours should based on the sales on Morning and night

- Able to work till 11pm

- should order the material

- take care the store cleanines

Bachelor degree in Marketing or Business Administration

Minimum 4 years of relevant working experience, preferably in the general whol sales & marketing industry

Someone who are independent, organized and possesses hands on experience in planning and executing trade marketing and branding activities

Excellent analytical and communication skills that enables individual to connect with various stakeholders

Attentive to details, results-oriented, resourceful, able to multi-task and self-motivated

Excellent interpersonal skills and willing to go the extra mile

Positive attitude and with passion in retail

Like interacting with customers and have an eye for details

Good interpersonal and communications skills

Able to multi-task and work under pressure

Able to work rotating shift

Job Description

1. Reception of visiting clients and addressing their health-related inquiries;
2. Organising various health-themed events and hosting the clients during on-site activities;
3. Guiding potential clients in experiencing health adjustment equipment (promoting the purchase of experience products or services);
4. Encouraging clients to join the membership program and inviting them to join the corporate social media group;
5. Explaining health services and related product knowledge to clients;
6. Overseeing the daily management of the health centre (including equipment, materials, and supplies);

Job Requirement

1. Please note that candidates are required to have relevant experience and a proven track record to demonstrate capability;
2. Strong interpersonal, communication skills, and the ability to consider clients' feelings while achieving effective conversions;
3. Strong growth potential, willingness to accept new challenges and problem-solving skills;
4. Diligent, proactive, and driven to succeed;

EV-Electric (EVe) Charging Pte Ltd is a subsidiary of the Land Transport Authority of Singapore (LTA), which coordinates the national effort to undertake the electrical infrastructure upgrades and deployment of electric vehicles charging points (EVCPs) primarily in Singapore’s residential carparks.

You will lead the project execution of the electrical infrastructure upgrade (including substations, consumer switch rooms) for power provision to EV chargers.

Overall, as a Design Manager, you will be responsible for the Charging Operations in the assigned zone(s). The job will include the following:

· Develop and implement end-to-end design development and deployment of EV chargers in public car parks. This also includes developing the tender specifications and requirements.

· Lead the design reviews to ensure EV charger deployment are carried out in compliance with the contract specifications and agencies’ code of practices and regulations.

· Support the deployment management process and coordinate with other public agencies to facilitate approval processes.

This role will also require collaboration with other government agencies, industry partners and community partners to manage the EVCPs’ installation within a designated geographical boundary. Project and people management skills will be tested to meet the master project implementation schedule, as well as to ensure smooth downstream operations and maintenance.

You are typically expected to ensure the contractor follows set regulations and is empowered to call out deviations. You shall also be the de facto deputy in the absence of the project manager for all matters.

Requirements:

· Tertiary qualification in engineering fields.

· Candidates with engineering experience in design and project management, as well as strong administration skills are preferred.

· Excellent interpersonal and communication skills to coordinate with team members and external stakeholders.

· Meticulous, efficient time manager, and skilful operator under tight deadlines

· Proficient in Microsoft Office suite software, and knowledge in Geographic Information System (GIS) platforms, applications, and interfaces preferred

· At least 5 years of relevant working experience, and at least 3 years of prior experience in managing diverse stakeholders.

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Scope

• Review and ensure quality control
• In charge of the audit portfolio
• Ensure audit quality

Requirements

• Professional qualification in Accountancy
• Aspire to be audit partner
• At least 5 years of relevant audit experience

Please send your resume, expected salary and contact telephone number to:

Joe Tan & Associates PAC

1 Coleman Street

#05-05 The Adelphi

Singapore 179803

Only shortlisted candidates will be contacted.

• Long-term planning to support the company’s goals
• Coordinating different teams to foster an exchange of ideas and provide cross-team learning opportunities
• Assessing and analyzing departmental budgets to find ways to optimize profitability
• Inspiring and motivating employees through positive encouragement and incentive initiatives
• Communicating with stakeholders about shifting company priorities and projects
• Identifying potential problems and points of friction and finding solutions to maximize efficiency and revenue
• Identifying opportunities to expand or shift course based on market changes
• Enforcing regulatory and safety standards

Job Description & Requirements

· Staff Management:Hiring, training, and supervising restaurant staff, including servers, cooks, bartenders, and host/hostesses.
Scheduling shifts and managing labor costs.
Conducting performance reviews and providing feedback to employees.
Resolving employee conflicts and addressing personnel issues.

· Customer Service:Ensuring a high level of customer satisfaction by monitoring service quality.
Handling customer complaints and resolving issues in a professional manner.
Training staff on excellent customer service practices.

· Financial Management:Setting and monitoring budgets, including food and beverage costs, labor costs, and overhead expenses.
Tracking daily sales and expenses.
Managing inventory and ordering supplies to maintain appropriate stock levels.
Implementing cost-saving measures and strategies to increase profitability.

· Menu and Food Quality:Collaborating with chefs or kitchen staff to create and update menus.
Ensuring food quality, presentation, and consistency.
Managing food safety and hygiene standards to comply with health regulations.

· Marketing and Promotion:Developing and implementing marketing strategies to attract and retain customers.
Running promotional campaigns, special events, and discounts.
Maintaining the restaurant's online presence and engaging with customers through social media and review platforms.

· Operational Oversight:Ensuring the restaurant is clean, organized, and well-maintained.
Managing reservations and table assignments.
Monitoring and optimizing the flow of guests to maximize table turnover.
Handling technology systems like point-of-sale (POS) systems and reservation software.

· Compliance and Regulations:Adhering to all local, state, and federal regulations, including health and safety standards, alcohol laws, and labor laws.
Obtaining and renewing licenses and permits as required.

· Financial Reporting:Preparing financial reports, including profit and loss statements, to assess the restaurant's financial performance.
Analyzing financial data and making recommendations for improvements.

· Vendor Relations:Establishing and maintaining relationships with food and beverage suppliers.
Negotiating contracts and pricing with vendors to secure favorable terms.

· Team Leadership:Providing leadership and direction to the restaurant team.
Setting performance goals and expectations.
Motivating and inspiring staff to excel in their roles.

· Security and Safety:Ensuring the safety and security of both customers and employees.
Implementing security measures to prevent theft and ensure a safe dining environment.

· Long-Term Planning:Developing and executing long-term strategies to improve the restaurant's profitability and sustainability.
Identifying opportunities for growth, expansion, or renovation.

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Key Responsibilities:

1. Strategic Planning:Develop and implement business strategies to achieve organizational goals.
   Analyze market trends and adjust business strategies accordingly.
   
2. Operations Management:Ensure efficient and effective day-to-day operations.
   Optimize processes to enhance productivity and profitability.
   
3. Financial Oversight:Manage budgets, financial planning, and resource allocation.
   Monitor financial performance and implement cost-control measures.
   
4. Team Leadership:Recruit, train, and manage a team of department heads and employees.
   Foster a positive and productive work environment.
   
5. Performance Monitoring:Set key performance indicators (KPIs) and monitor progress.
   Implement corrective actions to address underperformance.
   
6. Stakeholder Engagement:Maintain strong relationships with clients, suppliers, and other stakeholders.
   Represent the organization at meetings, events, and public forums.
   
7. Compliance and Risk Management:Ensure adherence to legal, regulatory, and organizational standards.
   Identify and mitigate risks that may impact the organization.
   

Roles & Responsibilities

1. Manage and create content, visuals, and collateral for marketing campaigns.

2. Create prospect database from multiple sources for demand generation.

3. Online research and B2B prospecting.

4. Create content for social media (digital marketing – YouTube, Facebook, WhatsApp, Instagram)

5. Image and video editing.

6. Respond to customer enquiries and market company products.

7. Update databases and share testimonials/reports with clients.

8. Enhance and update company websites. Monitor enquiries and respond appropriately.

9. Actively market and participate in company and third party seminars and conferences.

10. Formulate and run marketing campaigns.

11. Prompt and effective handling of client queries.

Job Requirement

• Minimum of 3 years of marketing experience.
• Experience in digital marketing/online platform content creation
• Excellent written and spoken English.
• Possess good presentation and interpersonal skills
• Expertise in MS Office, Photoshop, Canva, Adobe and other relevant visual creation software is mandatory.

Other Qualities

• Positive, dynamic and results-oriented
• Hardworking and resourceful
• Pleasant and team player

Other Information

• 5 working days per week
• working schedule: 9.00 am to 06.00 pm.
• Salary: S$2,800/- – S$3,500/- per month
• Location: Bugis.

Interested candidates are requested to send us your resume by emailing [email protected] and mention in the subject Marketing Manager. We regret to inform you that only shortlisted candidates will be notified.

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Long Bar
• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

Summary 

This position is responsible in ensuring a safe environment for the hotel employees and guests, and safeguards the assets of the hotel. The Security Manager assists the Management, employees and guests in every way that is consistent with the protection and prevention objectives. 

Job Responsibilities 

• Prepare monthly staffing schedules, monitoring staff attendance and assist in planning work schedules.  
• Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.  
• Handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, and guests of the Hotel.  
• Be proactive in guests’ requests and anticipate Safety needs according to Singapore’s events. 
• Maintain a high level of controlling details within the guest areas. 
• Conform to and enforce Security policies, procedures, rules, and regulations as laid down by ACCOR and the hotel in order to achieve the highest levels of uniformity and guest service.  
• Prepare the annual capital and operating budgets for the Department.  
• Ensure that all potential and real Hazards are reported immediately and rectified. 
• Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel.  
• Assist in safety and emergency training for all employees. 
• Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees. 
• Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc. 
• Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others. 
• Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution. 
• Perform other duties as directed by the General Manager. 

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Job Description & Responsibilities:

• Provide timely and professional services to customers via various channels, including hotline, email, online chat, WhatsApp, and more.
• Address customer inquiries and escalate issues to the relevant departments for quick resolution, working collaboratively to ensure customer satisfaction.
• Assist with filing and maintaining up-to-date customer documentation as needed.
• Support the registration process and help update the daily sales report.

Requirements:

• Previous customer service experience is preferred.
• Excellent organizational skills with attention to detail.
• Proficient in both English and Mandarin for effective communication with a diverse range of customers.
• Strong knowledge of MS Office (Word, Excel).
• A team player with a friendly disposition who enjoys interacting with people.
• Able to work 5.5 days a week, Tuesday to Saturday, with Sundays and 2 Mondays off.

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

Job Description:

• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Answer client questions about property facilities/services.
• Generating reports, preparing proposals, coordinating with clients & suppliers.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR letters).
• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
• Assist the sales team by managing schedules, filing important documents and communicating relevant information. Arrange and co-ordinate meetings, events and any appointments.
• Record, transcribe and distribute minutes of meetings.
• Meets with clients in the absence of the Director of Sales or Sales Managers; perform hotel site tours with potential clients.
• Print Daily Sales reports for each sales manager and submit to the Director of Sales.
• Print Sales manager productivity reports for each sales manager and submit to the Director of Sales.
• Ensures all documents produced by the Sales Department (i.e. contracts, rooming lists, proposals) are completed accurately and on time.
• Respond to complaints from customers and give after-sales support when requested.
• Ensure the adequacy of sales-related equipment or materials are available at all times.
• Other duties as assigned by the Director or the management.

Job Requirements

• Min GCE 'O' Levels
• Candidate with relevant experience working in a hotel, clerical or sales will be added an advantage.
• Entry level candidates are welcome to apply, training will be provided
• Good computer skills and excellent customer service skills.
• Friendly, customer centric and able to work in a team environment.
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint)
• Short notice or immediate available will be added an advantage.

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

We are looking for a highly organized and detail-oriented Marketing Manager to join our fast growing team. The ideal candidate will be responsible for developing and executing marketing strategies to drive brand awareness, engagement, and sales for a consumer footwear brand. This role involves managing marketing campaigns, analyzing market trends, and collaborating with various teams to ensure that marketing initiatives align with the brand’s overall objectives. The Marketing Manager will play a crucial role in enhancing the brand’s presence in both digital and traditional marketing channels.

You will also be responsible for:

• Marketing Strategy and Planning:
  Develop and implement comprehensive marketing strategies to drive brand growth and achieve business objectives.
  Conduct market research to identify trends, customer preferences, and competitive landscape.
  Create and manage annual marketing plans and budgets, ensuring alignment with brand goals and financial targets.
• Campaign Management:
  Plan, execute, and monitor marketing campaigns across various channels, including digital, social media, print, and events.
  Develop creative briefs and collaborate with internal teams and external agencies to create engaging content and materials.
  Measure and analyze campaign performance, using data to optimize strategies and achieve desired outcomes.
• Brand Development and Positioning:
  Enhance and maintain the brand’s image and positioning in the market, ensuring consistency across all marketing materials and channels.
  Develop and execute strategies to increase brand awareness and loyalty among target audiences.
  Oversee the creation and management of brand guidelines to ensure cohesive messaging and visual identity.
• Digital Marketing and E-Commerce:
  Manage digital marketing efforts, including SEO, PPC, email marketing, and social media campaigns.
  Collaborate with the e-commerce team to optimize online sales strategies and drive traffic to the brand’s website.
  Analyze digital marketing metrics and leverage insights to enhance online performance and customer engagement.
• Market Analysis and Insights:
  Conduct competitive analysis to understand market dynamics and identify opportunities for differentiation.
  Gather and analyze consumer feedback and market trends to inform marketing strategies and product development.
  Prepare and present reports on marketing performance, including ROI, sales impact, and customer acquisition metrics.
• Partnerships and Collaborations:
  Develop and manage relationships with key partners, influencers, and media outlets to amplify brand reach and visibility.
  Coordinate with retail partners and distribution channels to support marketing initiatives and drive sales.
  Identify and pursue strategic collaborations and sponsorships to enhance brand presence and engagement.
• Event Planning and Execution:
  Plan and execute marketing events, product launches, and promotional activities to support brand objectives.
  Coordinate with event vendors, manage logistics, and ensure successful execution of events.
  Evaluate event effectiveness and gather feedback to improve future initiatives.
• Team Leadership and Management:
  Lead and mentor a team of marketing professionals, providing guidance, support, and development opportunities.
  Foster a collaborative and creative work environment, encouraging innovation and teamwork.
  Manage agency relationships and oversee external marketing resources and vendors.

We would want to speak with you if you are / have –

• Bachelor’s degree in Marketing, Business Administration, or a related field. MBA or advanced degree is a plus.
• 5+ years of experience in marketing, with a focus on consumer goods or footwear industry experience preferred.
• Proven track record of developing and executing successful marketing campaigns and strategies.
• Strong understanding of digital marketing, social media, and e-commerce best practices.
• Excellent analytical skills with the ability to interpret data and make data-driven decisions.
• Creative thinking and problem-solving skills with a keen eye for detail.
• Strong communication, leadership, and project management skills.
• Proficiency in marketing software and tools (e.g., Google Analytics, social media platforms, CRM systems).

It would be great if you have:

• Experience with influencer marketing and brand partnerships.
• Knowledge of graphic design and content creation tools (e.g., Adobe Creative Suite).
• Familiarity with the latest trends and technologies in the footwear industry.

Roles & Responsibilities

Responsibilities:

* Do site visits for prospective customers looking for local and international moves.

* Providing quotes to customers and actively following up with them.

* Be the primary point of contact for your clients.

* Have sales experience in the moving and relocation industry.

Requirements:

* Prior sales experience within the moving and relocation industry.

* Confident in a customer facing environment and abilty to convert enquiries into sales.

* Candidate must be dedicated, motivated and well presented sales professional.

* Excellent communication, organisational skills and time management.

Summary

This position is responsible in ensuring a safe environment for the hotel employees and guests, and safeguards the assets of the hotel. The Security Manager assists the Management, employees and guests in every way that is consistent with the protection and prevention objectives.

Job Responsibilities

· Prepare monthly staffing schedules, monitoring staff attendance and assist in planning work schedules.

· Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.

· Handle and resolve all guest queries and complaints in an efficient manner and to establish an amicable relationship with all clients, and guests of the Hotel.

· Be proactive in guests’ requests and anticipate Safety needs according to Singapore’s events.

· Maintain a high level of controlling details within the guest areas.

· Conform to and enforce Security policies, procedures, rules, and regulations as laid down by ACCOR and the hotel in order to achieve the highest levels of uniformity and guest service.

· Prepare the annual capital and operating budgets for the Department.

· Ensure that all potential and real Hazards are reported immediately and rectified.

· Be fully familiar of the Emergency Procedures, Policies and Standard Operating Procedures as established by the Hotel.

· Assist in safety and emergency training for all employees.

· Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees.

· Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.

· Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others.

· Use safe manual handling techniques and practise safe work habits following Accor Health, Safety and Environment policies, maintain procedures to minimise our impact on the environment and prevent pollution.

· Perform other duties as directed by the General Manager.

Qualifications / Requirements

· Possess certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting.

· Possess Fire Safety Manager certificate advantageous but not compulsory.

· Minimum 2 years of relevant experience in a similar capacity.

· Service oriented with an eye for detail.

· Ability to maintain effective operating and control processes designed to provide maximum operating efficiency while ensuring adherence to established guest satisfaction.

· Effective management, leadership, organizational and communication skills.

· Ability to remain calm and react fast to situations.

• Excellent communication skills
• Interpersonal skills, active listening
• 1 year previous Service desk or equivalent experience
• Attend to Phone, Email and any other online queries where applicable
• Excellent organisational skills
• 1 year previous Service desk or equivalent experience
• Managing incidents including business expectations and communication
• Strong knowledge of Microsoft based operating systems, MS Outlook and MS Office
• ITIL Knowledge will be a plus
• Comply to process and procedures
• Admiistrative tasks

Work location: Changi Airport

Type of employment: full-time, roster based on Vietnam Airlines’ flight schedule. Immediate work commencement

SGD 2,500 - SGD 3,000

Your primary duties include:

· Coordinating and supervising the passenger's check-in process provided by our Ground Handling Agent;

· Service desk activities such as standby, offload, upgrade, and the handling of flight disruption under the Station Manager's direction;

· Pre-flight, and post-flight checks, and reports on the airline's CRS/DCS and other internal systems

· Acting and/or forwarding passengers' claims/complaints to the Sales & Service team

· Invoice checking, including those for lounge each month

· Other tasks assigned by Station Manager.

Our successful candidate must have full work right in Singapore and meet the below minimum requirements:

· The requirement for an Airport Security Identification Card issued by Changi Airport;

· Proven interpersonal and strong customer service skills, professional appearance, cooperative attitude, flexibility in terms of scheduling with work experience in airline’s passenger and flight service an advantage

· Working knowledge of the airline's DCS, GDS & CRS with Sabre is an advantage

(Only shortlisted applicants will be contacted for an interview)