Customer Service Executive - Imports

· Prepare proper import shipping documentation and liaise with shipper, consignee, various authorities, shipping and overseas agents and execute the freight operations in a proper and efficient manner

· Review of customer enquiries for the company’s import freight and logistics business scopes

· Prepare quotations for customers (Nomination / Delivery - FCL / LCL)

· Perform proper clarifications and negotiations with customers on the proposals submitted

· Review of customer orders to ensure no difference in proposals/quotations offered and customer orders

· Liaise with various logistics appointed subcontractors and execute the supervision and management of related logistics services delivered in a proper and efficient manner

· Initiate proper disposition action for nonconforming services

· Perform necessary corrective and continual improvement actions and programs as directed by management

· Perform any other duties assigned as and when required

Customer Service Executive - EXPORTS

• Devise and execute strategies to streamline export operations and enhance efficiency.
• Oversee and coordinate the export process to ensure timely loading of shipments and compliance with regulations.
• Prepare, review, and manage export documentation such as bookings, DG declarations, invoices, shipping documents, pre-alerts, and cargo status updates.
• Ensure data entry accuracy into the system.
• Collaborate with freight forwarders, carriers, co-loaders, and logistics partners to arrange shipments and negotiate competitive rates.
• Stay informed and up-to-date with international trade laws, regulations, and compliance requirements.
• Address and resolve any issues or delays encountered during the shipment process.
• Analyse market trends, identify potential trade routes, and develop strategies accordingly.
• Work closely with internal teams including sales, customer service, transhipment, and import pricing to ensure seamless export operations.
• Maintain precise records of shipment costs in compliance with established procedures and Key Performance Indicators (KPIs) to meet ISO standards.
• Adhere to Export Standard Operating procedures (SOPs) while performing assigned duties and responsibilities.

Job Description

• Supervise daily shop operations, retail sales, inventory controls, and other relevant duties
• Supervise and guide team towards maximum performance and service standards
• Ensure high levels of customer satisfaction through excellent sales service
• Experienced in beauty industry with proven strong record of sales
• Able to achieve outlet monthly sales target set by Management
• Deal with feedbacks and complaints from customers to maintain the outlet’s reputation
• Manpower scheduling for staff.
• Submit daily sales and revenue reports to Management
• Plan and oversee in-store promotional events or display
• Ensure the store fulfils all legal health and safety requirements

Requirements:

• Minimum 2 years of experience.
• Salary range $4500-$8000

Job Purpose:

Responsible for managing the tax affairs of the company and overseeing the Indonesian Tax team, ensuring compliance with all applicable tax laws and regulations, and optimizing the company's tax position to minimize tax liabilities.

Key Responsibilities:

• Develop and implement tax strategies that align with the company's overall business objectives.
• Provide advice and guidance on tax issues to other departments within the company.
• Manage the preparation and filing of all tax returns (e.g., corporate income tax, value-added tax, withholding tax) and related compliance activities for Singapore, overseeing these works for the rest of the affiliates; managing the team based in Indonesia.
• Ensure timely and accurate payment of all tax liabilities.
• Lead the request and management of the GTP for the Singapore entity.
• Monitor changes in tax laws and regulations and assess the impact on the company's tax position.
• Identify and evaluate tax planning opportunities to minimize the company's tax liabilities.
• Manage relationships with external tax advisors and authorities.
• Ensure compliance with transfer pricing regulations, coordinating the tasks across the group.
• Provide tax support for the company's mergers and acquisitions activities.
• Coordinate and manage tax audits and disputes.
• Maintain up-to-date knowledge of tax laws and regulations in all relevant jurisdictions.

Qualifications and Experience:

• Bachelor's degree in accounting, finance, or a related field.
• CPA, CMA, or similar certification preferred.
• 5-7 years of experience in tax management, preferably in a multinational company or a public accounting firm.
• Strong knowledge of tax laws and regulations in multiple jurisdictions.
• Experience with tax planning, compliance, and audit activities.
• Strong knowledge/experience of Indonesia tax practices will be an advantage.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Experience managing teams preferred.
• Proficiency in tax software and MS Office applications.

We are looking for an IT Manager/Senior Manager to join the team.

The IT Manager/Senior Manager will oversee the day-to-day operations of our IT department and ensure the smooth functioning of our technology infrastructure. This role requires a strategic thinker with strong leadership and communication skills, capable of managing a talented team to deliver high-quality IT services. The ideal candidate will have a proven track record in IT management, project management, and team leadership, with expertise in End User Computing, IT infrastructure, Cloud-based/SaaS solutions, Office 365, Internet access, and Firewalls.

Job Responsibilities:

1. Team Management:

· Lead and motivate a team, fostering a collaborative work environment.

· Provide coaching and mentorship for team members.

· Conduct regular performance reviews and set clear objectives for the team.

2. Strategic Planning:

· Develop and implement the IT strategy aligned with the overall business objectives.

· Identify and recommend technology solutions, including End User Computing, Cloud-based/SaaS solutions, and Office 365, that support organizational growth and efficiency.

· Stay abreast of industry trends and emerging technologies to ensure the company remains competitive.

3. Information and Data Security:

· Serve as the primary contact for information security compliance and data protection policies.

· Collaborate with the external Virtual Chief Information Security Officer (vCISO) service to secure and protect the company’s data.

· Ensure compliance with the Personal Data Protection Act (PDPA).

· Facilitate ongoing training for staff in data protection and cybersecurity.

4. Infrastructure Management:

· Oversee the maintenance and optimization of the company’s IT infrastructure, including servers, networking equipment, and end-user devices.

· Manage and enhance network security measures, including firewalls, to safeguard company data and systems.

· Ensure the availability and reliability of IT systems to meet business needs.

5. Cloud-Based/SaaS Solutions:

· Evaluate, implement, and manage cloud-based and SaaS solutions to enhance business processes and scalability.

· Work with cross-functional teams to migrate and optimize applications and services in the cloud.

6. Office 365 and Internet Access:

· Manage and optimize Office 365 services, ensuring seamless collaboration and productivity.

· Oversee Internet access and other security measures to protect sensitive data and ensure compliance.

7. Project Management:

· Plan, execute, and oversee IT projects from conception to completion, including those related to cloud migrations and infrastructure upgrades.

· Collaborate with cross-functional teams to define project scope, objectives, and deliverables.

· Monitor project timelines, budgets, and resources to ensure successful delivery.

8. Vendor Management:

· Evaluate and manage relationships with external vendors and service providers, particularly those related to cloud services and security solutions.

· Negotiate contracts and agreements to ensure cost-effective and high-quality services.

· Stay informed about market trends and recommend changes to vendor partnerships as needed.

Skills and Competencies:

1. Leadership:

· Proven experience in leading and managing teams.

· Strong interpersonal and communication skills.

2. Technical Proficiency:

· In-depth knowledge of IT systems, networks, and infrastructure.

· Familiarity with various technologies, including cloud-based/SaaS solutions, Office 365, and firewalls.

3. Project Management:

· Demonstrated ability to manage multiple projects simultaneously.

· Experience with project management tools and methodologies.

4. Problem Solving:

· Analytical mindset with the ability to troubleshoot and resolve complex technical issues.

· Proactive problem-solving skills to address potential challenges before they escalate.

5. Strategic Thinking:

· Ability to align IT strategies with overall business objectives.

· Forward-thinking approach to technology planning and implementation.

Job Requirements:

· Bachelor’s degree in Information Technology, Computer Science, or a related field.

· Minimal 4 years of experience in IT management.

· Minimal 5 years of experience in team leadership.

· Relevant industry certifications (e.g., PMP, ITIL) are a plus.

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises as the partner you can turn to in a tight spot meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

• Manage and oversee the filing of regular tax returns, tax audit / inquiries and notices from tax authorities, GST/VAT and withholding tax
• Lead implementation of Pillar 2 compliance for the Group
• Assist the group to comply with transfer pricing rules and plan comprehensive tax and transfer pricing strategies through the use of Organisation for Economic Cooperation (OECD) guidelines' and Singapore transfer pricing guidelines' methodologies.
• Manage all Singapore GST matters for the group ensuring tax compliance with GST regulations
• Provide advice on all tax matters including day-to-day tax planning and advisory / operational business support, review of commercial contracts and cross-border transactions, tax reporting and tax due diligence.
• Monitor and analyse the impact of proposed and newly enacted tax legislation on the business in the relevant jurisdiction.
• Identify tax efficient opportunities and assist with all aspects of tax strategy management, business acquisition and restructuring initiatives, tax efficient structuring and mitigation of tax risks.
• Support the tax provisioning process for the finance team.

• At least 10 years of relevant experience in corporate and international shipping tax with prior experience in Big 4
• Familiar with Organisation for Economic Co-operation and Development (OECD) and Singapore Transfer Pricing guidelines.
• Degree in Accountancy or its' equivalent or any professional tax qualifications.
• Excellent written and oral communication skills with emphasis on ability to interpret and analyze relevant tax law and summarize findings in non-technical business language for management
• Proficient in use of Excel, Data analytics.
• Self-starter who is able to produce quality results and meet deadlines.

We are seeking friendly, outgoing, and customer-focused individuals with great passion for the F&B industry to join as our Front of House team member.

The role:

· Support the FOH with customer relationships and order management.

· Providing exceptional service and creating a welcoming atmosphere for walk-in customers.

· Assist in managing orders from guests and corporate via email, Instagram, WhatsApp and telephone.

· Assist in preparation for deliveries

· Schedule drivers for deliveries

· Handle administrative matters related to daily operations of the business

· After sales follow up with customers and feedback for improvement.

· Assist on any ad-hoc tasks/projects

Your Perks:

5-day/44 hours work week with diverse and energetic colleagues who work hard and play hard

Annual Leave
Annual performance bonus

Employee discount

Skills and expertise

We are looking for somebody who is:

Proactive, resourceful and willing to put in the energy to provide our clients with the best experience.

Willing to work occasional evenings and weekends/public holidays.

Excellent team-player with the ability to work independently.

Organised and pays attention to details.

Possesses strong customer service and problem-solving skills.

Great at administrative skills and crafts.

Able to anticipate project needs, discern work priorities, and meet deadlines.

Be responsible for the preparation of corporate secretarial documents, maintenance and updating of statutory registers and secretarial records, attending board/board committee meetings, handling of client billing and payments and other ad-hoc duties, as and when required.

Key Responsibilities:

Portfolio Lead

We serve a broad spectrum of clients whose boards comprise successful business leaders and professionals. You will be given an opportunity to gain exposure to high level board discussions that will present you with many learning opportunities in the various industries that we serve.

• Deliver Customer Satisfaction
• Portfolio Management
• Providing guidance to the Executive Support

Board.Vision Project Advisory / Support

This is a digital board activity management software developed by Trusted Services to enable boards to go paperless and make decisions in an efficient manner, anytime and anywhere. We have a team who will provide training to new joiners.

• Advise on various aspects of the project development
• Provide and attend training / sales presentations
• Provide other support to the Product Owner, where required, to meet project deliverables

Executive Support

• Attend to assignments or queries proactively
• Atend and draft client's meeting minutes

Dynamic Adaptation:

Manage portfolio of companies with minimal supervision.

Qualification, Competencies/ Other Requirements

• Minimum 3 years of experience in corporate secretarial work.
• Diploma holder with related experience or degree holder or holder of a professional certificate in chartered secretary.
• Good understanding of regulatory and statutory requirements of the Singapore Companies Act.
• Ability to organise and prioritise work.
• Possess a flexible and proactive attitude.
• Good command of English is a key requirement.

Job Purpose

- To ensure timely updates are provided by EMD staff to patients’ relatives

- To ensure that functions and responsibilities assigned are efficiently performed to provide effective patient care

- Adhere to policies and procedures of hospital services

Primary Responsibilities and Duties (80%)

- Provide updates on patient’s condition to patient’s relatives eg. Doctor has ordered X-ray, waiting for blood tests results, waiting for available bed for admission...

- Document details of every update in ED Web

- Remind doctor or nurse to update patient’s relatives

- Look out for patients and/or patients’ relatives who require assistance

- Assist patients and/or patients’ relatives with enquiries

- Resolve any PR problems

- Registration of patients presenting at Emergency Department

1. Admitting of inpatients

2. Discharge of Emergency patients

3. Collecting payment for A&E facility feeds and deposit for inpatients

4. Financial Counselling process for inpatients

5. Handling of general enquiries (over counter & phone)

6. Ensure customer service standards are up kept at all times

7. Sorting of E-cards in preparation for dispatch to MRO daily

- Handling of General Enquiries through EMD hotline - Apply telephone standards when handling phone enquiries

1. Minimize number of dropped calls
2. Follow through enquiries till case is closed
3. Track number and type of calls coming in

- SOC Appointment Booking

1. Perform accurate Appt Booking in SAP or liase with Central Appointment Line / Specialist Outpatient Clinics for appointment
2. Perform faxing of appointment request and filling in of appointment request for appointments not available in SAP
3. Follow through for all appointment requests required by EMD by next working day
4. Tracking of appointments requested and booked in EMD

Secondary Responsibilities and Duties (20%)

- Buddy and train newly joined PROs

- Ensure the Family Counselling Room is neat & tidy

- Additional responsibilities as assigned by Operations Director/Manager/Executive

- Keep inventory of supplies and inform Administrative Assistant for replenishment

- Make appointments for patients discharged from Emergency

- Offer helping hand to Patients in need in the waiting area

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a permanent part-time Customer Service Executive.

Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Record keeping
• Establishing excellent rapport with parents, children and teachers
• Responsible for maintaining brand standards (image and presentation, safety and hygiene)
• Ensuring a positive and nurturing learning environment

Requirements:

• Minimum 'N' Level
• Training will be provided
• Speak standard English (required)
• Bilingualism is an advantage

Flexible working arrangement:

• Min 6 months commitment
• Min 3 working days in a week
• Mon to Fri: 1pm to 9pm ($12 per hour)
• Sat and Sun: 9am to 6:30pm ($15 per hour)
• Able to start work immediately
• Working location: 896 Dunearn Road, Link@896, #01-13, Singapore 589472

Important: Please email your resume directly to [email protected]

Please only apply if you meet the requirements.

Only short-listed candidates will be contacted for an interview

The Service Operations Engineer provides technical support for application related issues and performs daily service health monitoring, server maintenance and resiliency improvements.
He/She is responsible for delivering new and improved capabilities in systems monitoring, recovery and stability aspects of the ERP systems.

•Support and assist in regular server maintainance, system accesses, systems monitoring, backups, patching and daily health checks

•Maintain service operations documentation and guides. Develop supporting documentation for all Service Operation activities

•Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity

•Defect fixes and resiliency related improvements

•Assist in investigation of user reported issues

•L2 support

•Develop mitigating and/or preventive solutions

•Support transition phases from project to operations.

•Assist team in Change Approval Board and Pre-commissioning preparations.

•Liaise closely with interfacing systems users and support teams on routine support issues or enhancements.

•Provide application maintenance support (certain activities may occur after office hours).

•Liaise closely with business users and build good rapport.

•Support vulnerability assessment, capacity management and software lifecycle to ensure timely remediation of identified issues.

•Coordinate production deployment process and administrative account access.

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 3-5 yrs of Technical / Application Support experience on multi technology platforms

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Strong Knowledge and understanding of IT industry environment and business needs

• Proven experience supporting Web / Mobile / Client based applications

• Strong knowledge in SAP SuccessFactors, SAP S/4 Hana application with strong analytical and problem-solving skills

Provide event consultancy, overall project and stakeholders’ management including event planning, management and execution to ensure clients’ satisfaction and continued business. Lead and guide assigned project team members to ensure seamless delivery of assigned projects/events.

Key Responsibilities:

Event consultancy

• Provide sound event advice and solutions to stakeholders base on experience
• Offer measured recommendations relevant to the needs of the project and/or clients

Overall project management

• Source, evaluate, negotiate and manage third party vendors and/or venues
• Manage the registration process to create a streamlined experience for invitees, including flights and hotel bookings
• Attend and facilitate (as appropriate) all regular progress update meetings
• Provide speakers liaison and management
• Manage F&B and dietary requirements and setup
• Manage event collateral design and production
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors and stakeholders
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Budget and timeline management and updates

Internal project team management

• Resource planning and assignment
• Clear designation and briefing to assigned project team members on their roles and responsibilities
• Lead and provide clear guidance to the assigned project team members

Dynamic Adaptation:

• Ability to handle multiple projects and tasks
• Digital/ Hybrid event co-ordination and management
• Draw up standard SOPs and SOWs for the delivery of virtual and/or hybrid events

Qualification:

• General University Degree

Knowledge & Experience:

• Graduates and/or with at least 2-3 years’ of work or event management experience

Personal Attributes:

• Meticulous
• Good interpersonal and communication skills
• Good team player
• Adaptable and can react to changes readily
• Able to work independently
• Driven, confident and well-groomed

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.

We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine.

Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care.

We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

We are seeking a dynamic, resilient, and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics (SOC).

As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and satisfaction.

Key Responsibilities

Counter Assistant

• Perform registration and screening of patients, with accuracy and no data breach.
• Ensure accurate billing and timely collection of payment on the same day.
• Ensure compliance to clinic facilities readiness, e.g., Patient waiting area and Self-Service Kiosks
• Ensure clinic is ready to serve its first patient 15 minutes before scheduled appointment time.
• Participate in quality improvement project (e.g.: 6S, RIE, service improvement project).

Other Duties and Responsibilities

• Practice NUH Service Acts – “G.O.O.D” to enquiries from patients and/or NOK.
• Ensure compliance to SOC Operations Standards.
• Handle patients’ feedback and ensure timely escalation to Service Team Leader/ Service Executive whenever necessary.
• Be ready for deployment across all clinics.
• Engage patients on the use of Self-Service Kiosks and OneNUHS mobile application.
• Adhere to clinic/department and hospital policy and procedure (e.g.: SOP)
• Assume any other responsibilities tasked by the Clinic/Nurse Manager, Service Team Leader and/or Service Executive (e.g.: admin support duties, statistics etc.).
• Room Assistant
• Assist clinicians and/or therapists for a smooth clinic consultation.
• Ensure proper care and coordination and coordinate first/follow-up appointments for patients.
• Manage wait time and keep patients updated in a timely manner.
• Monitor and clear EPIC Workqueue on same workday.

Key Requirements

• Minimum “N” Level.
• Healthcare or service or related industry is preferred but not required.
• Proficient in computer skills.
• Team player with good communication and interpersonal skills.
• Able to multitask and work in a fast paced environment.

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for Senior Operations Officer to grow our business.

Responsibilities

• Ensure seamless processing of transactions for Loan products, Trade Financing products, and Supply Chain Financing products.
• Processing and managing of the payment process for loan referral fees.
• Perform first level AML check for transactions, SWIFTs name screening and raise STR when required.
• Coordinate and provide oversight of overall end-to-end Supply Chain Financing operations processes.
• Responsible for examining trade financing documents in accordance with international standards and for the loan and collection of international trade financing business.
• Responsible for the anti-money laundering and anti-terrorism (AML/CFT) compliance review in the international settlement business.
• Monitor/Control all transactions received and ensure smooth delivery and achieve performance and contribute to achieving business goal.
• Ensure prompt resolution of queries and escalations from internal and external stakeholders.
• Provide support for ad-hoc projects (Run and change) on behalf of the department in relation to Loan and Trade Financing products and to participate in UAT testing.
• Ensure Loan and Trade Operations procedures and policies are being followed and deviation escalated to Management.
• Ensure operational obligations are in compliant with Bank’s KYC policy, local and global regulatory requirements.
• Provide cross functional support within the Operations department when required.
• Work with relevant stakeholders on delivery of business performance and ensure daily adherence to service level and quality standards in end-to-end delivery of services.
• Identify opportunities and initiate suggestions for improvements.

Requirements

• Bachelor's degree in Banking, Finance or equivalent.
• Minimum 4 years of prior work experience in similar function in banking industry.
• Prior experience working in a bank’s Loan Operations unit and/or in Supply Chain Financing implementation team and ability to manage programs from implementation to execution.
• In-depth knowledge in Commercial Loan products (both bilateral and syndicated), Trade Financing products, UCP/ISP rules, URDG etc.
• Strong awareness of KYC/AML regulations and full understanding of Risks and Control requirements.
• Strong working compliance knowledge in Trade Financing Due Diligence/AML requirements.
• Strong working knowledge of applicable Trade Financing products and best practices of Trade Financing processes.
• Excellent communication skills with ability to multi-task while staying detailed oriented and having effective time management skill.
• Ability to work independently while being an effective team player, with ability to manage work under pressure.
• Candidates with Trade Finance experience will be considered favorably.
• Technological orientation with proficiency in MS Excel VBA an added advantage.

Responsibilities:

Program Support Activities

• Develop and deliver training within the scope of ATM system contracts.
• Develop and maintain the training syllabus including:Production and maintenance of training methods/tooling and documentation as directed by the Training Manager.
  Maintenance of eLearning syllabus/content.
  Managing access to eLearning as required by project/program requirements.
• Provide operational support to V&V:Contributing to test validation on time and on budget, in cooperation with the customer representatives, during Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) at the program’s relevant site
• Contributing operational concept/context to the correction and validating the Problem Change Reports (PCR’s) in coordination with the other teams (e.g. System Engineering, V&V)
• Contribute to the maintenance of traceability between customer requirements and the functional baseline
• Support Technical Working groups both internally and externally to define technical solutions that are operationally fit-for-purpose.
• Develop and conduct test procedures in conformity with specifications in order to ensure customers’ acceptance of ATM products.
• Provide system use guidance to existing and potential customers when required.
• Deliver ATC Awareness training as required to internal AMS teams.

Bid and Strategic Business Activity

• Provide ATS support and advice to the Thales Engineering and Marketing teams.
• Support development of Sales & Marketing Department product demonstrations in responding to Requests for Tender.
• Deliver product demonstrations to:prospective clients
  client management, technical and operations personnel.
• Review and provide feedback of proposed enhancements of the TopSky product [product roadmap]
• Assist the Operational Support and Training Manager with preparation/validation of AOS estimates in the context of projects/bids

General

• Prioritisation of competing deadline activities
• Identify risks, and propose effective solutions; execute mitigation actions and report on outcomes and residual risks
• Provide recommendations to Lead ATC Operations Specialist and Operational Authorities on modification of ATM related products/features.

Requirements:

• At least 5 years of Operational ATC experience across multiple disciplines.
• Firm understanding and demonstrated experience in training development and instruction.
• Significant ATM product knowledge or at least 2 years as a member of a Project Team involved in the implementation of a modern ATM system
• Excellent written and oral communications skills
• Capable of working in a self-directed environment without direct supervision
• Ability to work in a multicultural environment,
• Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales's key values
• Comply with all relevant company Occupational Health, Safety and Environmental policies and frameworks and work practices, with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure safe work practises at all times.
• Comply with all relevant Company policies and procedures
• Willingness to undertake periodic interstate or international travel as part of project/program support.
• ATM End users in-the-field use of Thales solutions / products.
• Operational activities, organisations, roles and customer decision making processes when implementing Thales solutions / products.
• The trend of the evolutions of the strategic operational approaches and the future needs of the customers / users.
• Air Traffic Control Licence (Current or previously held) will be added advantage.
• Knowledge in Operating System [UNIX, Linux, Windows] will be added advantage.
• Proven problem identification and analysis skills and system requirements analysis skills
• PC Software - Word, Access, Excel, PowerPoint, AuthorIT.

A*STAR Infectious Diseases Labs (A*STAR IDL) is seeking a Laboratory Officer/ Technician (BSL-3 operations) to join us. The Laboratory Officer/ Technician will engage in day-to-day operations, housekeeping, maintenance of the high containment (BSL-3) and BSL-2 enhanced laboratories. This role will involve but is not limited to the following:

Job Responsibilities:

• Perform lab biohazard waste collection, sort, autoclave, and safe disposal.
• Liaise with biohazard waste contractor for scheduled disposal.
• Manage laboratory supplies, chemical and equipment inventory.
• Assist in coordination of the lab maintenance, calibration, repair of faulty and recertification of laboratory equipment.
• Coordinate with vendors and service providers to ensure timely delivery of lab supplies and stock checking.
• Track and manage personal protective equipment (PPE) inventory, perform regular checks, and replenish stock as needed.
• Maintain overall cleanliness and organization of the laboratories.
• Carry loads such as lab laundry and send for cleaning, drying and redistributing to storage cabinet.
• Perform ad-hoc duties as required to facilitate smooth and efficient operation of the lab.

Job Requirements:

• "N" Level/"O" Level/ITE/NITEC/Higher NITEC/Diploma.
• Minimum 2 years working experience in a BSL-2 laboratory setting.
• Experience in a high containment environment will be advantageous.
• Team player, proactive and possess good communication skills.
• Ability to work independently under minimal supervision.
• Wear PPE and don respirator to perform daily work.
• Knowledge of biohazard waste management and autoclaving procedures.
• Familiarity with research animal facility housekeeping.
• Attention to detail and strong organizational skills.
• Willing to learn and ability to follow strict safety protocols and guidelines

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

• Oversee the operation of the branch.
• Respond to customer inquiries promptly and professionally, ensuring a positive customer experience.
• Assess customer needs and match them with the most suitable helpers and facilitate the hiring process.
• Arrange and conduct interviews between employers and helpers, ensuring both parties' requirements are met.
• Provide post-placement follow-up and service to ensure ongoing satisfaction.

Requirements:

• Proficient computer skill
• Sales driven, independent and with high self-motivation to source & close sales with minimum supervision
• Patience and compassion for helpers
• Ability to work on weekends (Off day can choose either Sat/Sun
• MUST be CEI certified with FDW Module
• Experience in recruitment industry will be an added advantage

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We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

• Oversee the operation of the branch。
• Respond to customer inquiries promptly and professionally, ensuring a positive customer experience。
• Assess customer needs and match them with the most suitable helpers and facilitate the hiring process。
• Arrange and conduct interviews between employers and helpers, ensuring both parties' requirements are met。
• Provide post-placement follow-up and service to ensure ongoing satisfaction。

Requirements:

• Proficient computer skill
• Sales driven, independent and with high self-motivation to source & close sales with minimum supervision
• Patience and compassion for helpers
• Ability to work on weekends (Off day can choose either Sat/Sun
• MUST be CEI certified with FDW Module
• Experience in recruitment industry will be an added advantage

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Job Responsibilities:

• Determine and identify new business opportunities by analyzing business needs in the government sectors.
• Preparation of business development plan, define and follow up which in line with the sales targets and objectives.
• Analyze and clarify Tender Bids and RFQs (Request for Quotation) or opportunities during pre-tender and tender phase.
• Lead and organize tender preparation, reviews and submissions in order to ensure completeness in quality, technical and risk compliance, and on time tender submission.
• Consolidate and analyze technical, bill of quantities, price schedules, cost/quotes, financial data and commercial contract in order to ensure technical compliance, risks mitigation and competitiveness during tender preparation and clarification phase.
• Arrange project involvement during Tender stage and manpower planning with project to come up with project organization chart and preliminary cost.
• Enhance and consolidate quotes in order to reach target win price and to prepare Tender Evaluation for management approval for tender Operating Profit Margin.
• Lead and execute tender interview presentation in a professional manner to increase win rate.
• Lead and organize tender reviews and meetings in order to ensure completeness and quality handover to project management team.
• To manage, coordinate and conduct the sales activities to achieve sales target and profitability target for the Company.
• Handling of client and commercial issues, i.e. enquiries, terms and condition, payment schedules, complaints.
• Identify and manage calculated risk in each sales opportunity.
• Coordination of regional / global contracts.
• Provide market information and participate in direct marketing strategy or planning.
• Attend conferences, meetings and industry events to grow the pool of partners to aid in expanding the range of services.

Job Requirements:

• Bachelor’s degree in Civil or Structural Engineering preferred.
• Prior experience in building engineering and construction is preferred.
• Proven experience (3-5+ years) in tendering for government projects, business development, or a similar role.
• Experience in dealing with Government Authorities.
• Strong negotiation, communication, and interpersonal skills.
• Analytical thinking and data-driven decision-making abilities.
• Familiarity with market research, lead generation, and sales pipeline management.
• Ability to develop long-term strategies for client acquisition and retention.
• Proven track record of driving revenue growth.
• Ability to network and forge strong relationships within the industry.

We are looking for Marketing Manager to be part of our fun and dynamic team.

Responsibilities:

• Develop and implement comprehensive marketing strategies to increase brand awareness, drive customer acquisition, and foster customer loyalty.
• Oversee digital marketing efforts, including SEO, SEM, social media, content marketing, and email marketing.
• Create and manage marketing materials, such as brochures, flyers, and presentations.
• Plan, organize, and execute events of various sizes, including trade shows, conferences, and workshops.
• Manage event budgets, timelines, and logistics.
• Coordinate with internal and external stakeholders such as vendors, partners, and customers to ensure a successful event experience.

Requirements:

• Degree in Marketing or related field.
• Preferably 5 years of relevant work experience.
• Experience in the defence and security industry preferred.
• Some engineering background will be advantageous.
• Good interpersonal skill and able to work well in a team.
• Preferably willing to travel overseas for events.
• Organized and meticulous.

Interested applicant can click on 'Apply' or send updated resume to [email protected]

Job description

Company Description:

Rently is a rapidly expanding fintech pioneer in the prop-tech space, with a presence in Singapore, Hong Kong, and the UAE. Specializing in rental fintech solutions, we leverage cutting-edge technology and data-driven innovations to simplify every aspect of the rental journey, from property listings and deposit payments to contract management. By incorporating national digital ID systems, we ensure seamless, reliable, and secure transactions. Join us in transforming property management and redefining the future of the global real estate industry.

Job Description:

We are seeking a driven Partnerships Manager to join our team in Singapore. This full-time, hybrid role is pivotal to expanding Rently’s services. You will manage and grow strategic partnerships, scale Rently Care, B2B loans, and RNPL (Rent Now Pay Later), and foster co-living and institutional landlord B2B2C partnerships.

Key Responsibilities:

• Identify, establish, and nurture relationships with key partners in real estate and property management.
• Serve as the main contact for strategic partners, identifying upsell and growth opportunities to expand key accounts.
• Develop strategies to introduce Rently Care, B2B loans, and RNPL in Singapore.
• Collaborate with internal teams to drive market expansion using local insights.
• Monitor partnership performance and identify opportunities for improvement.
• Work with cross-functional teams to align partnership initiatives with company growth.
  

Qualifications:

• Demonstrated experience in initiating partnerships and expanding key accounts, with a successful B2B2C track record.
• Strong analytical and problem-solving abilities.
• Collaborative team player with a creative mindset and the ability to think outside the box.
• Proven expertise in securing new partners and strengthening account relationships.
• Exceptional communication and interpersonal skills.
• Solid experience in managing strategic partnerships in fast-paced, dynamic environments.
• Familiarity with launching and scaling services in international markets.
• Knowledge of real estate or property management is advantageous.
• Existing connections within the real estate sector are highly desirable.
• Proficiency with CRM tools such as HubSpot.
• A bachelor’s degree is not mandatory; experience, drive, and results matter more.
  

Why Join Rently?

• An innovative company that has huge ambitions.
• Lead impactful projects in a dynamic company.
• Collaborate in an inclusive workplace that values your ideas.
• Work in a multicultural environment that fosters growth and learning.
• Balanced work-life.
• Opportunity to travel and engage with partners across regions in the future.

If you’re a strategic thinker with a passion for building impactful partnerships and driving market expansion, we’d love to hear from you!

We are seeking an experienced self starter Merchandising Manager to oversee global procurement operations. The candidate will be responsible for developing and implementing procurement strategies, managing supplier relationships, and ensuring the efficient acquisition of goods and services to support our business objectives.

What You’re Responsible For

Develop and Implement Procurement Strategies:

• Design and implement effective procurement strategies to ensure cost-efficiency, quality, and timely delivery of goods and services.
• Responsible for working with the respective business unit owner to consolidate sourcing requirements and identify potential suppliers who can meet the requirements.
• Conduct suppliers research, thorough supplier evaluation and qualify suppliers who can meet our product standards and business needs.
• Provide regular updates on market trends, suppliers intelligence and risk & mitigation factors to senior management team

Supplier Management:

• Establish and maintain strong relationships with suppliers and negotiate favourable terms and conditions.
• Evaluate supplier performance based on key metrics such as quality, delivery, and cost.
• Resolve any supplier-related issues and disputes promptly and effectively.
• Working closely with suppliers to manage products EOL and continuity of supply

Contract Management:

• Draft, review, and negotiate contracts with suppliers to ensure compliance with company policies and legal requirements.
• Monitor contract performance and ensure adherence to agreed terms and conditions.

Cost Management:

• Analyse annual spending and develop strategies to optimize costs without compromising quality.
• Identify cost-saving opportunities and implement cost-reduction initiatives.

Risk Management:

• Identify and mitigate procurement-related risks, including supply chain disruptions and market volatility.
• Develop contingency plans to address potential risks.
• Coordinate with the supply chain and logistics teams to ensure timely delivery of goods to meet project timeline.

Compliance and Reporting:

• Ensure compliance with company policies, industry regulations, and legal requirements.
• Prepare and present regular procurement reports to senior management.

Team Leadership:

• Lead and mentor the procurement team, providing guidance and set clear KPI to achieve departmental goals.
• Foster a collaborative and performance-driven work environment with the rest of the stakeholders and leaders in the organizations.

What We’re Looking For

• Proven track record in acquisition of goods and services to support new business venture and/or startup in the fast-moving consumer goods (FMCG) or equivalent industry.
• Strong acumen in sourcing, supplier management, and contract negotiation.
• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with suppliers and internal stakeholders.
• Comfortable to work in an ambiguous environment, resourceful and independent to source for new commodity, products and services in field that nobody in organization has done before.
• Proficient in procurement software and Microsoft Office Suite.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Strong command of Mandarin both in writing and conversation.

Qualifications/Education

• Bachelor’s degree in Supply Chain Management, Engineering, or a related field.
• A Master’s degree or professional certification (e.g., CIPS) is a plus.
• Minimum of 8 years of experience in procurement and sourcing with at least 5 years in the FMCG / consumer brands sector. The candidate needs to have people management experience.

Special Requirements

• Ability to travel frequently sourcing trips including trade events and to evaluate & qualify suppliers.
• Ability to work flexible hours to meet the demands of global role.

Besides working with an awesome team, in an arcade, and making games, we also offer:

• Competitive salary
• Performance bonus
• Training and education programs
• Private medical, dental, and life insurance coverage
• Flexible working hours
• Quarterly self-directed personal development days
• Finish work early every Friday afternoon for social drinks and games
• Work in a dynamic, creative arcade/workspace
• Team events - being a part of the out-of-home entertainment industry, we like to have frequent team events and enjoy what the industry has to offer

LAI Games is a global company committed to growing our employees along with the business. We’ve worked hard to foster an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunities for professional growth.

We are inviting interested applicants who are good team players, enthusiastic, service-orientated, and professionally competent to join our dedicated team.

Responsibilities:

The Office Manager will oversee the front office operations, ensuring that staff effectively complete tasks to maintain smooth functioning. This role emphasizes clear communication with parents, school staff, and administration through phone conversations, written notes, email, and other channels.

Student Information:

• Manage and update student records and digital forms in PowerSchool.
• Coordinate parent orientation packets, including essential forms and documents.
• Oversee the student withdrawal process and manage account deactivations.
• Prepare monthly attendance reports for students with frequent absences.

Communication:

• Handle phone calls, WhatsApp messages, and front counter inquiries from parents, students, and staff.
• Manage school email accounts, ensuring timely responses and appropriate follow-ups.
• Maintain the SMS parent contact list and update phone messages for holidays and breaks.
• Coordinate media publication opt-outs and liaise with facilities during emergencies.

Attendance:

• Record and manage daily class attendance in PowerSchool.
• Follow up on questionable absences or tardies with teachers and parents.
• Update attendance records for student check-ins and check-outs.
• Send tardy notices to parents and report recurring issues to principals.
• Monitor teachers' attendance reporting and address discrepancies with principals.

Campus Card:

• Manage weekly Campus Card recharge statements and payments for the Finance Office.
• Assist students and staff with Campus Card account top-ups.

Transportation:

• Manage bus schedules and resolve issues in coordination with the Operations Director and Transport vendor.
• Assist the Sports Coordinator with transportation arrangements for away games.

Supplies and Inventory:

• Manage and order office and staff lounge supplies, including stationery and business cards.
• Restock lounge essentials and maintain organized supply inventory.

Mail and Merchandise:

• Manage incoming and outgoing mail, packages, and courier services.
• Oversee the sale of ICS merchandise, including uniforms and spirit shirts.

Qualifications:

• Bachelor’s degree in Business Administration or Administrative Management
• Minimum 3 years experience
• Proficient in Google Suite and Microsoft Office.
• Strong communication and organizational abilities.

Responsibilities

• Tracks progress of each project against goals, objectives, approved budgets, approved timelines. Reports status and variances. Creates action plans to meet objectives, budget and schedule.
• Meet with potential clients and grow long-lasting relationships that address their needs
• Implements change management routines to assess change requests, make recommendations, secure business and line management approvals, and issue change orders. Assesses change requests to determine impacts to scope, budget, schedule, quality and risk
• Any other adhoc duties as and when assigned
• Assist Manager in daily works.
• Assist in evaluating vendors, suppliers, examiners, checkers, sub-contractors, direct supply labour force etc.
• Site material control and field engineering
• Planning and Assign workers day to day jobs at various locations

Requirements

• Execution on site manpower arrangment
• Ability to forecast and prepare budgets and provide quotation
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Ability to travel at least 80% of the time
• Strong business sense and industry expertise

Founded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey for countless students.

Job Opportunity:

Join our mission to provide Better Education as we expand our team and seek a dynamic Admin Support Assistant. This key role will involve managing administrative, operational, and sales-related responsibilities to ensure seamless enrolment processes and to deliver a pleasant customer service experience.

Key Responsibilities:

• Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
• Sales and Enrolment Management: Develop and implement strategies to attract new students and increase enrolment.Conduct outreach to potential students and their families through various channels, including phone calls and emails. Provide information about our tuition programs, courses, and schedules to interested parents. Guide parents through the enrolment process, including registration, payment, and scheduling.
• Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
• Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
• Administrative Support: Assist with administrative tasks such as scheduling classes, managing student records, and preparing reports as needed. Coordinate with teaching staff to ensure smooth operation of classes and timely communication with parents regarding student progress. Handle general office duties, including answering phone calls, responding to emails, and maintaining a clean and organized workspace.
• Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
• Collaboration: You will be workin closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

Our Team Culture Code:

We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey.

We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team. One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education, or related field.
• Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work locations and timings

• You will be required to travel between our various outlets (Bukit Timah, Lorong Chuan, Kembangan) based on roster schedule and commit to the work schedule of 3 weekdays and 2 weekends.
• 4 weekdays + 1 weekend is fine too but we will compensate more for people who can work on both weekends.

Join us and be part of a team dedicated to shaping the future of education. If you are passionate about making a difference and possess the required qualifications and experience, we invite you to apply for the

Enrolment Specialist position today!

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!