Working hours: Mon to Fri, 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

Primary Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards.

• Develop operational performance, financial goals, and growth plans through effective solutions development.

• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance

• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.

• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility.

• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations. • Through Lean Warehousing System to implement and monitor improvement programs in cost reduction, quality improvement, safety and best practices across operations.

• Administers and communicates company policies.

• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.

• Responsible for the training & development and performance discussions with staff.

• Maintain good working relationships with customers.

Qualification Summary:

Experience:

This position requires at least 8 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Education:

Degree in, Logistics, Supply Chain Management or equivalent work experience in the logistics field.

Skills:

Technical Skills

• Good working knowledge of the following operations areas – domestic distribution, , warehouse management, inventory planning, , transportation management and logistics execution systems..

• This position requires highly developed computer skills, with a focus on MS Office suite products.

• Proven transportation /logistics / supply chain management knowledge

• Strategic thinking ability, proven implementation results

• Superior customer relationship management skills

• Excellent negotiation experience with subcontractors, transporters, & vendors.

• Strong problem solving skills

Behavioral Skills

• Strong organization leadership

• Excellent Interpersonal skills

• Strong written and oral communications skills

• Ability to re-prioritize workload to support urgent requests from various operations.

Working hours: Mon to Fri, 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

Primary Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards.

• Develop operational performance, financial goals, and growth plans through effective solutions development.

• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance

• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.

• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility.

• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations. • Through Lean Warehousing System to implement and monitor improvement programs in cost reduction, quality improvement, safety and best practices across operations.

• Administers and communicates company policies.

• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.

• Responsible for the training & development and performance discussions with staff.

• Maintain good working relationships with customers.

Qualification Summary:

Experience:

This position requires at least 8 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Education:

Degree in, Logistics, Supply Chain Management or equivalent work experience in the logistics field.

Skills:

Technical Skills

• Good working knowledge of the following operations areas – domestic distribution, , warehouse management, inventory planning, , transportation management and logistics execution systems..

• This position requires highly developed computer skills, with a focus on MS Office suite products.

• Proven transportation /logistics / supply chain management knowledge

• Strategic thinking ability, proven implementation results

• Superior customer relationship management skills

• Excellent negotiation experience with subcontractors, transporters, & vendors.

• Strong problem solving skills

Behavioral Skills

• Strong organization leadership

• Excellent Interpersonal skills

• Strong written and oral communications skills

• Ability to re-prioritize workload to support urgent requests from various operations.

RESPONSIBILITIES:

1. Spend ample time in lobby to welcome and solicit guests for feedback.

2. Perform check-in and check-out duties. Assign room and prepare keys for check-in.

3. Resolve guests complaints to their satisfaction.

4. Patrol with Security the hotel premises to ensure orderliness.

5. Responsible for the Guest Service Manager float and currency exchange.

6. Process 3rd party charges such as credit card charges.

7. Match bills with correspondence for billing to Corporate clients and Groups/Travel Agents.

8. Walk VIP guests and bridal couple to the guestroom.

9. Complete Daily Duty Manager log after each shift.

10. Prepare Guest incident report

11. Keep informed on all current matters and maintain complete and readily accessible files and records

necessary for effective operation.
12. Maintain close liaison with all other departments to ensure 100% guests satisfaction.

13. Attend Department meetings and other meetings as required.

14. Conduct daily roll call with the team. Assign, coordinate, and supervise work activities of team. Communicate

activities, any problems and/or special information.

15. Conduct OJT (On-the-Job) training for new and existing Associates on duty.

16. Conduct performance appraisals for Associates and manage their performance by coaching and training them

in accordance with established hotel standards.

JOB REQUIREMENTS:

• Good leadership skills
• Ability to multi-task in a demanding environment
• Excellent customer service, communication and interpersonal skills

My client is a growing fintech company who is seeking an experienced Back Office Operations Manager to join their team. The ideal candidate will have a strong background in securities or Global Markets operations, particularly in settlements, corporate actions event management, custody processes, and failing trade resolution. This role is critical in ensuring the efficient and accurate execution of operations within their exchange platform, supporting alternative asset transactions.

Key Responsibilities:

• Oversee and manage the end-to-end securities settlement process.
• Manage the identification, tracking, and execution of corporate actions.
• Oversee custody operations, ensuring the safekeeping and proper documentation of securities.
• Ensure compliance with regulatory and internal policy requirements.
• Monitor and manage failed trades, identifying root causes and implementing corrective actions.
• Continuously evaluate and improve operational processes to enhance efficiency and reduce risks.
• Build and maintain strong relationships with internal teams, clients, and external partners.
• Act as a primary point of contact for operational inquiries and issues.

Key Requirements:

• Bachelor’s degree in Finance, Business Administration, or related field.
• Minimum of 5 years of experience in Securities or banking related role, preferably with exposure within a smaller-scale fintech or start-up would be an advantage.
• In-depth knowledge of securities settlements, corporate actions, custody processes, and trade resolution.
• Strong analytical and problem-solving skills.
• Proven leadership and team management experience.
• Ability to work in a fast-paced and dynamic environment.
• Proficiency in relevant financial software and technology platforms.

If you have the above skills and experience and are keen to take the next step in your career, apply today or email a copy of your CV to [email protected] to begin a conversation.

Reporting to the Operations Supervisor, this position is responsible for operational matters on the assigned vessels. The position supports the smooth conduct of daily operations in the ship agency together with the other members of the operations department.

The position offers the opportunity to take on independent responsibility and make a strong impact on the overall performance of the company.

Job Responsibilities

• Ensure high service levels are delivered for all ships where Grandteam is appointed as the shipping agent.
• Assist with Husbandry arrangements, crew changes and other coordination tasks while meeting the tight deadlines.
• Work closely with the other team members within operations / accounts to deliver strong results.
• Coordinate with ICA/MPA/Ship Owners and other statutory bodies as required to perform the various ship husbanding tasks.
• Knowledge and use of Digitalport to perform the various agency tasks
• Effective communication with various stakeholders during ongoing operations
• Identify, investigate, and analyze potential operational improvement. As appropriate, based on findings make proposal for operational changes (policy, procedures, processes, etc.).

Job Requirements

• Minimum 2 years relevant experience in shipping/logistics/transportation industry.
• Detail Oriented with strong organization skills.
• Monitor e-mails / phone calls over the weekends / night as shipping is a 24X7 industry.
• Knowledge of dealing with statutory government organizations like ICA/MPA is preferred.
• Knowledge of local Terminal Operators PSA/Jurong Port/Keppel/Sembawang for owners and commercial liaison is preferred.
• Ability and willingness to take on independent responsibility.

Mon to Fri: 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the provision of logistics operational management.

Responsibilities

Primary Responsibilities

• Assist the Assistant Manager, Operations in running and overseeing the smooth running of day-to-day operations.

• Lead the team to achieve the department's KPI goals.

• Prepare, maintain and update documentation of processes to meet accounts requirement and changes in customer requirements.

• To ensure work processes are in compliance with documented procedures and proper housekeeping of the warehouse.

• Ensure timely processing of all inbound and outbound activities.

• Ensures the highest degree of efficiency is maintained at all times.

• Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse.

• Provide on-the-job training to warehouse staff.

• Perform inventory reconciliation on stock discrepancy.

• Update WMS on stocks return and follow-up system updates of closeout items.

• Manage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports.

• Highlight to Operations Manager for any irregularity in the warehouse.

• Ensure warehouse operations safety and security.

• Assist the Operations Manager in implementation of work improvement projects.

• Communicates with customer on operations and service issues.

• Other duties as assigned by Operations Manager.

Position-specific Responsibilities

• Required to work on bonded license operation.

Qualification Summary

Experience:

This position requires minimum 5 years of relevant experience in Logistics with at least 3 years in supervisory position.

Education:

'O' levels or Diploma in Logistics, Engineering or Business Administration

Skills:

• Strong organizational and time management skills; specifically documentation of all issues, communication with customers and transporters.

• Excellent knowledge in Warehouse Management System (WMS) and able to generate and analyze inventory reports.

• Good to have experience in Tradenet, DG handling, Lean system & ISO.

• Good understanding Customer requirements for each account

• Proficient in MS Word, Excel, Powerpoint, Outlook etc

• Good leadership skills

• Able to use systematic approach in decision-making.

• Exhibit good judgment and understanding of issues.

Mon to Fri: 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the provision of logistics operational management.

Responsibilities

Primary Responsibilities

• Assist the Assistant Manager, Operations in running and overseeing the smooth running of day-to-day operations.

• Lead the team to achieve the department's KPI goals.

• Prepare, maintain and update documentation of processes to meet accounts requirement and changes in customer requirements.

• To ensure work processes are in compliance with documented procedures and proper housekeeping of the warehouse.

• Ensure timely processing of all inbound and outbound activities.

• Ensures the highest degree of efficiency is maintained at all times.

• Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse.

• Provide on-the-job training to warehouse staff.

• Perform inventory reconciliation on stock discrepancy.

• Update WMS on stocks return and follow-up system updates of closeout items.

• Manage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports.

• Highlight to Operations Manager for any irregularity in the warehouse.

• Ensure warehouse operations safety and security.

• Assist the Operations Manager in implementation of work improvement projects.

• Communicates with customer on operations and service issues.

• Other duties as assigned by Operations Manager.

Position-specific Responsibilities

• Required to work on bonded license operation.

Qualification Summary

Experience:

This position requires minimum 5 years of relevant experience in Logistics with at least 3 years in supervisory position.

Education:

'O' levels or Diploma in Logistics, Engineering or Business Administration

Skills:

• Strong organizational and time management skills; specifically documentation of all issues, communication with customers and transporters.

• Excellent knowledge in Warehouse Management System (WMS) and able to generate and analyze inventory reports.

• Good to have experience in Tradenet, DG handling, Lean system & ISO.

• Good understanding Customer requirements for each account

• Proficient in MS Word, Excel, Powerpoint, Outlook etc

• Good leadership skills

• Able to use systematic approach in decision-making.

• Exhibit good judgment and understanding of issues.

Working hours: Mon to Fri, 8:30am to 6pm

Position Summary

This position is responsible for leading a team in the management of warehouse operations to achieve the operations key performance index and the required service standards. This may include managing the warehousing and inventory management system, physical distribution operations, implementing logistics technology, customer liaison and relationship, organization development and training.

Responsibilities

Primary Responsibilities

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards.

• Develop operational performance, financial goals, and growth plans through effective solutions development.

• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance

• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.

• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

• Ensuring information/knowledge resources can be readily accessed and easily retrieved Manages quality system and continuous process improvement within the facility.

• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations. • Through Lean Warehousing System to implement and monitor improvement programs in cost reduction, quality improvement, safety and best practices across operations.

• Administers and communicates company policies.

• Regularly reviews performance expectations with leadership team. Providing expectations, performance planning, feedback to team members.

• Responsible for the training & development and performance discussions with staff.

• Maintain good working relationships with customers.

Qualification Summary:

Experience:

This position requires at least 8 years of experience in logistics operations management providing overall direction, implementation, and continuous improvement in all phases of logistics solutions.

Education:

Degree in, Logistics, Supply Chain Management or equivalent work experience in the logistics field.

Skills:

Technical Skills

• Good working knowledge of the following operations areas – domestic distribution, , warehouse management, inventory planning, , transportation management and logistics execution systems..

• This position requires highly developed computer skills, with a focus on MS Office suite products.

• Proven transportation /logistics / supply chain management knowledge

• Strategic thinking ability, proven implementation results

• Superior customer relationship management skills

• Excellent negotiation experience with subcontractors, transporters, & vendors.

• Strong problem solving skills

Behavioral Skills

• Strong organization leadership

• Excellent Interpersonal skills

• Strong written and oral communications skills

• Ability to re-prioritize workload to support urgent requests from various operations.

Key Accountabilities And Job Functions:

(A) Sanction Screening

1. Perform day-to-day operational activities in relation to Sanctions Screening over voluminous payment transaction processing for inward & outward remittances.

2. Attend to adhoc issues / escalate where applicable

3. Ensure adherence compliance to SOPs, agreed service levels for turnaround/cutoff time, and all relevant policies, standards and guidelines.

Job Duties & responsibilities

1. Support daily business operations for Sanction Screening.

2. Liaising with internal stakeholders with regards to alerts; seeking for additional information; escalating to internal compliance team where applicable

3. Performing daily reconciliation and daily report.

4. Support LV on weekend after system enhancement or system testing (UAT).

5. OT hours will be required on high vol days.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job scopes

• Investigate and resolve customer remittances queries in accordance with established service level agreement and payment guidelines
• Work with business units, agent banks/correspondent banks to resolve remittance queries
• Process failed remittances in accordance to procedures
• Other ad-hoc tasks assigned by Team Manager

Job requirements

• Diploma/Bachelor’s degree in finance or any related fields
• At least 6 months to 1 year of experience in banking operations role
• Related experience in payments is a plus
• Good to have experience in banking or financial industry.
• Proficiency in MS Word, MS Excel, MS PowerPoint with O365.
• Good communication and interpersonal skills, and ability to effectively communicate with the team

Thank you for your interest!

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultant at [email protected]

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

Responsibilities:

Project Oversight

• Oversee the planning, execution, and completion of building/critical facilities power management construction projects.
• Manage project planning, cost control, scheduling, and documentation.
• Ensure all projects meet safety compliance, are delivered within budget, and are signed off by clients.
• Liaise with internal and external stakeholders to maintain strong relationships and address project requirements.
• Resolve operational and technical project issues promptly to prevent disruptions.

Resource and Cost Management

• Monitor and improve the operational systems, processes, and infrastructure to ensure smooth functioning and efficiency across all areas of the organization.
• Ensure that building/facilities management operations run efficiently, meeting both the immediate and long-term goals.
• Develop and implement operational strategies that align with the organization's business goals.
• Create and execute plans for managing day-to-day operations, including resource allocation, staffing, logistics, and workflow processes, ensuring optimal utilization to meet project deadlines and quality standards.

Safety and Compliance

• Maintain a safe and clean worksite environment, complying with ISO and OSHA standards.
• Prioritize workplace safety and cleanliness, handling emergencies and incidents effectively.
• Address operational issues, including facility management problems, supply chain disruptions, or technical challenges, ensuring minimal disruption to the business.
• Respond to crises (e.g., system failures, accidents) promptly and develop contingency plans to prevent recurrence.

Operational Excellence

• Develop strategies and metrics to ensure team performance aligns with company standards.
• Manage logistics to ensure accurate delivery and accountability of materials.
• Track project developments through detailed documentation of processes and milestones.
• Stay informed on industry trends and best practices, integrating them into operations.
• Develop and manage operational budgets for multiple projects and departments, ensuring that cost control measures are in place.
• Continuously assess costs, identify potential savings, and maintain financial discipline while meeting the project requirements.
• Provide leadership, mentorship, and direction to cross-functional teams, ensuring that employees are motivated, trained, and supported in their roles.
• Foster a culture of continuous improvement and collaboration across departments.
• Regularly report on operational performance to senior management, highlighting achievements, challenges, and improvement opportunities.

Requirements:

• Tertiary Degree in a Construction/Building/Project Management/Electrical or Mechanical Engineering related field with at least 10 years of working experiences in the Construction projects.
• Good knowledge in Electrical (LV & HV) & Mechanical, knowledge in building/ critical facilities Power management, uninterruptible power supplies or standby generators are essential.
• A strong background in electrical equipment & power solutions sales in data centres will be highly preferred.
• Excellent knowledge of power protection technologies (e.g., DRUPS, UPS, diesel generators, modular power infrastructure solution).
• Capable of managing & coordinating sub-contractors/ suppliers/ vendors both on & off site to meet project deadlines.
• Exceptional leadership and people management skills.
• Sound knowledge of Project Management procedures.
• Ability to travel across the region (when required).

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to ref45(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Rachel Tang Sue Leng

EA Personnel Reg No: R24121588

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Key Responsibilities:

- Greet customers in a friendly and professional manner as they arrive at the service center.

- Assist customers with scheduling service appointments and provide them with accurate information regarding service options and pricing.

- Coordinate with service advisors and technicians to ensure timely completion of customer vehicles.

- Escort customers to the waiting area and provide them with updates on the status of their vehicles as needed.

- Assist with vehicle check-in and check-out procedures, including documenting vehicle condition and obtaining customer signatures.

- Manage incoming phone calls and respond to customer inquiries in a courteous and knowledgeable manner.

- Maintain cleanliness and organization of the service reception area and customer waiting lounge.

- Assist with administrative tasks, such as filing service records, preparing invoices, and processing payments.

- Collaborate with other team members to support overall departmental goals and objectivesobjectives.

Manage high standards of service and clinical quality in health screening projects including:

● Setting up and tearing down, and logistics for the projects.

● Registration of clients and collection of payments with accuracy and precision, and arrangement of post-screening reviews.

● Facilitating of patient flow and checking that staffs have in-depth understanding of every station within the operational flow.

● Performance of duties such as taking blood pressure, height, and weight, arranging urine tests, filling up forms etc.

● Promotion of packages and add-ons to health screening participants.

● Generating and sending of medical reports to clients.

● Keeping the station areas clean and organized.

● Ensure optimal manpower utilization and coverage based on client load.

● Oversee all facilities and enhance the operating efficiency of the projects.

● Assist in the preparation and generation of corporate statistics and lifestyle surveys.

● Maintain client relationships and liaise with them for the renewal of health screening projects each year.

● Handle procurement of products/services, lab codes etc with effective cost savings management.

● Adequately stock supplies for the office, projects and activities.

● Preparation of Service Agreements, Introducer Agreements for Sales teams.

Support the Sales and Operations Director and assist in duties as may be assigned.

*5.5 days work week

The Warehouse staff in a GDP and GMP secondary assembly area shall work closely with the warehouse team to maintain proper storage conditions, handle products safely, and adhere to GDP and GMP requirements to ensure product quality and integrity. The key responsibilities shall include below:

• Receipt of Products: Receive incoming products and verify the accuracy of shipments against customer pre-alert and provided details. Inspect incoming products for damage, contamination, or discrepancies and report any issues to the appropriate personnel. Ensure that all received products are properly labelled, tagged, and stored in designated areas.

• Storage and Handling: Store products in accordance with labelling specifications, ensuring proper temperature control and segregation of materials. Maintain cleanliness and organization in the warehouse to facilitate efficient storage and retrieval of products.

• Pick and pack for Outbound processing including Pick and pack products in accordance to customer instructions.

• Secondary Assembly: Perform secondary assembly operations on pharmaceutical products based on customer requirement.

• Inventory Management: Work with the warehouse team and perform regular inventory counts and reconcile inventory records to ensure accuracy.

• Compliance Monitoring: Monitor warehouse operations and report any non-compliance. Implement corrective and preventive actions as needed to address non-compliance issues and improve warehouse processes. Participate in execution of quality management system such as change control, risk assessment, CAPA handling and other elements of QMS as may be assigned.

Requirements :

• Strong attention to detail and accuracy

• Ability to work efficiently in a fast-paced environment and meet productivity targets.

• Commitment to maintaining a safe work environment and following all safety protocols and procedures.

• Prior experience in warehouse role especially in the pharmaceutical sector or familiar with GDP and GMP standards will be at advantage

• Training will be provided

Mon-Thu: 0800-1800 with 1hr lunch break

Fri: 0800-1730 with 1hr lunch

In this role, you will work with client of wide range of nationalities. You will directly work with key client stakeholders to define the problem and determine solution requirements. You will be responsible for ensuring how solutions and services supplied by our company meet or surpass customer expectation.

This is an ideal position for an individual with a strong, unwavering commitment to customer service, with the ability to build productive relationships, resolve issues, and win customer loyalty.

If you are able to work on unstructured environment and passionate in your work, we would like to talk to you.

Requirements:

• Adept in Technology,
• Resourcefulness,
• Detail-Oriented,
• Anticipates Needs,
• Preferably specialized in Clerical/ Administrative Support or equivalent with experience in hospitality a plus
• Candidate must possess at least Secondary School/"O or N" Level, Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate. Diploma or degree in any field.
• At least 1 Year(s) of working experience in any field.
• Experience in Hotel Management/Tourism Services or equivalent advantage.
• Entry Level candidates or new to workforce with the right attitude will also be considered.

To apply, write in:

• With your current and expected salary,
• Availability to join the company,
• Latest personal profile with photo.

We thank you for your interest and only shortlisted candidates will be contacted.

Qxstate Asia is committed to equal opportunity and diversity, and recruits people based on merit.

Mon - Fri 8:30 a.m. - 5.30 p.m.

Sat 8:30 a.m. - 12:30 p.m

( Alternate Saturday )

Key Responsibilities:

- Greet customers in a friendly and professional manner as they arrive at the service center.

- Assist customers with scheduling service appointments and provide them with accurate information regarding service options and pricing.

- Coordinate with service advisors and technicians to ensure timely completion of customer vehicles.

- Escort customers to the waiting area and provide them with updates on the status of their vehicles as needed.

- Assist with vehicle check-in and check-out procedures, including documenting vehicle condition and obtaining customer signatures.

- Manage incoming phone calls and respond to customer inquiries in a courteous and knowledgeable manner.

- Maintain cleanliness and organization of the service reception area and customer waiting lounge.

- Assist with administrative tasks, such as filing service records, preparing invoices, and processing payments.

- Collaborate with other team members to support overall departmental goals and objectivesobjectives.

Join Our New Authentic Korean Restaurant as Service Crew!

Salary: SGD2,800 – SGD3,500 (Depends on working experience)

Location: Tanjong Pagar

What You'll Do:

• Manage daily restaurant operations, ensuring everything runs smoothly.
• Take orders, serve food & drinks, handle cashier duties, and respond to customer inquiries.
• Keep the bar stocked and maintain a clean, inviting dining area.
• Clear and reset tables, making sure every guest has a great experience.
• Master our authentic menu and share your knowledge with customers.
• Create a warm, welcoming atmosphere with a smile, providing efficient service at all times.

Requirements:

• Singaporean or PR only.
• Minimum 1 year experience.
• Positive attitude, friendly demeanor, and excellent communication skills.
• Organised, clean, and detail-oriented.
• Eager to learn, multi-skill, and grow with us.
• Must be able to work weekends and public holidays.

Perks & Benefits:

• 5.5-day work week for a better work-life balance.
• Enjoy a staff meal allowance and exclusive dining privileges.
• Company reward schemes to celebrate your hard work.
• Statutory & supplemental leave entitlement to recharge when needed.
• Be part of a passionate team, serving up authentic Korean flavours!

Ready to join our team? Click "APPLY" now and let's grow together!

5 days’ work week (rotating off day either Saturday or Monday)

Afternoon shift (1500 – 0030),

Night shift (1800 – 0330)

This position is responsible for the Air Export operations and support internal department to meet customer satisfaction.

Job Description

-Coordinate with Customer Service and Warehouse on operation matters

-Process Shipping Document and execute AWBs

-Ensure accurate input of dimension, weight , rates and other data into system

-Perform check and verification of compliance for DG and Temperature Control cargo

-Send pre-alerts to overseas destination

-Monitor consol cut-off and cargo lodge in time for urgent shipment

Pre-Requisite of candidate:

-Must be PC-liberate and comfortable using or learning software

-Must be a Team Player and able to work independently

-Must be careful, meticulous and self motivated

-Must possess a sense of urgency and responsibility in work

-At least 1-2 years of working experience.

- training will be provided

-Prior work experience in this industry is not required, but will be advantageous if have

-Shift operation Job

ING Bank

ING Bank covers Wholesale and Retail Banking in Asia Pacific. Our Wholesale Banking business is present and active in 11 major economies in the Asia Pacific, namely Australia, China, Hong Kong SAR, India, Indonesia, Japan, Philippines, Singapore, South Korea, Taiwan and Vietnam.

ING Wholesale Banking in Singapore

We began operating in Singapore in 1987 where we host the regional Asia Pacific headquarters. With over 500 financial experts, we are the largest wholesale banking branch in Asia. ING stands out in the Asia Pacific region because we go a step further for our customers. We look at things from the client’s perspective which allows us to construct tailor-made solutions to fit the needs of every company we serve. This mentality underpins all our client relations and has produced various prestigious awards.

Key Responsibilities

• Internal and external client liaison
• Receive and check current account/deposit opening documentation
• Working with ING Hub and internal stakeholders on queries received
• Maintenance of department’s working procedures
• Managing and performing annual review/risk analysis on all outsourced services
• Ensure that all products adhered to our Global Process control framework and no audit points
• Handle local MEPS SGD payment, participating in annual MAS industry testing
• Involved in regulatory reporting/submission, namely MAS610, D5, S35, SGS returns, SORA and other ad hoc queries
• Participate in project on system changes
• Participate in FM New product launch

Key Competencies

• Basic knowledge of Microsoft Office (Word, Excel, Powerpoint), familiar with pivot tables/macros
• Knowledge of FM products and payment messages
• 3 to 5 years of banking experience in Operations department in wholesale banking

5 days’ work week (rotating off day either Saturday or Monday)

Afternoon shift (1500 – 0030),

Night shift (1800 – 0330)

This position is responsible for the Air Export operations and support internal department to meet customer satisfaction.

Job Description

-Coordinate with Customer Service and Warehouse on operation matters

-Process Shipping Document and execute AWBs

-Ensure accurate input of dimension, weight , rates and other data into system

-Perform check and verification of compliance for DG and Temperature Control cargo

-Send pre-alerts to overseas destination

-Monitor consol cut-off and cargo lodge in time for urgent shipment

Pre-Requisite of candidate:

-Must be PC-liberate and comfortable using or learning software

-Must be a Team Player and able to work independently

-Must be careful, meticulous and self motivated

-Must possess a sense of urgency and responsibility in work

-At least 1-2 years of working experience.

- training will be provided

-Prior work experience in this industry is not required, but will be advantageous if have

-Shift operation Job

ROLE OVERVIEW

The Group Operations Director at Mandala Club is responsible for managing and overseeing the daily operations, business initiatives and projects which entails close collaboration with both internal and external stakeholders, in consultation with direct supervisor. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people. The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.

KEY OBJECTIVES & DELIVERABLES

Strategic

● Act as the strategic support to the COO, in executing the day-to-day business operations, implementation of initiatives, brainstorming and achieving business goals.

● Lead on strategic planning & business development for Apex Retail which aims at driving incremental revenue, expense management and operational efficiencies.

● Explore and develop new business opportunities along with the COO, through conducting active market research and brainstorming with various stakeholders.

● Liaise with internal stakeholders to establish close synergy and collaboration which leads to more efficient operations and revenue opportunities.

Business Development and Financial

● Support the COO on brainstorming, planning, presentation and execution of business operations initiatives and projects, which entails project management and coordination with various stakeholders.

● Work with COO and Department heads to set strategic business goals and workplan for each department to dovetail with the company’s overarching goals.

● Works with the COO to formulate short- and longer-term business plans and performance targets/indicators for the respective department, to achieve optimal operational efficiency, cost savings and guest satisfaction.

● Perform financial analysis and business reporting to facilitate business decisions.

● People and Cross Departmental Functions

● Work closely with the Sales and Marketing Departments in planning, developing, implementing, and evaluating advertising, marketing strategies, and trade promotion programs to achieve revenue growth.

● Provide leadership guidance, development and coaching to team members and encourage individual development especially amongst Direct Reports.

Mon to Fri 9am - 6pm

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Sat 8:30 a.m. - 12:30 p.m.

This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service Manager).

Job Scope

• Attend to the needs of the customer’s professionally and quickly such that the customer’s waiting time is kept to the minimum.

• To assist in completion of payment transaction according to agreed terms before releasing vehicle.

• Provide assistance and support to Service Advisor's/Call agents/Customer Service Executive

• Walkabout in service centres and observe cues from customers

• Speak to customers waiting at the service lounge and perform upselling whenever possible

• Assist with inbound/outbound calls and making appointment booking for customers to visit the service centre.

• Do a follow-up call on no-show booking customers to fix another appointment booking date.

• Assist to answer all telephone calls within 3 rings in a courteous and pleasant tone and voice with appropriate greeting, salutation where appropriate, announcement of company name and personal name.

• Transfer the calls in a professional manner where the other party is being informed of the transfer and the extension that they are being transferred to.

• Record messages accurately from customers and follow-up with SAs to ensure that messages/ calls are replied.

• Assist in the daily operation of the reception.

• Assist with collation of intake reports.

• Assist Customer Service Executive in handling 1st level of complaint cases

• Assist with cashiering and document submission to finance and respective managers

• Handle non-booking walk in customers tactfully to uphold customer service level standards at all times.

• Any adhoc tasks assigned by customer service Manager

Knowledge & Skills

• Preferably Diploma Holders who specialized in Customer Service

• Minimum 3 years working experience in relevant customer service industry.

• Proactive and independent with positive attitude.

• Customer Oriented with good attitude and good team player

• Good interpersonal skills to communicate with internal stakeholders and customers

• Problem solving skills