OVERVIEW

The Alumni Operations Executive will track adults with Cerebral Palsy (CP) and Multiple Disabilities (MD) within the community. She/He will help identify these adults' areas of need and increase their quality of life towards independent living, gainful employment, lifelong learning, talent development therapy service, etc. This personnel will be working closely with Allied Health Professionals, Social Workers, Advocacy & Marketing Department and other external volunteer organisations so as to facilitate and provide assistance by connecting them to other related Agencies and integrating them into society. She/He will build a larger social network through CPAS-Connect.

RESPONSIBILITIES:

Operations of Programme

• Support and implement programmes and services of Alumni.
• Carry out the routine operational matters.
• Provide first aid, carry out emergency evacuation procedures for Alumni and caregivers, and follow through with a written report to the reporting supervisor.
• Carry out proper and regular housekeeping of work site and facilities; do regular inventory checking and recording of procedures/protocols; perform routine equipment maintenance duties and ensure cleanliness and tidiness of work and storage areas.
• Network with other agencies or other organisations to obtain resources to meet the client's needs, including connecting applications for AHP and social work services.
• Ensure Alumni safety, attendance, punctuality and welfare at the site and all other areas (such as during travel/outings at fairs).
• Supervision of Alumni during outdoor activities.

Administration of Programme

• Maintain and develop a proper administration system of Alumni programme administrative records by adhering to the latest updated services model.
• Carry out the daily routine Alumni administration matters.
• Ensure the welfare of Alumni by referring any inappropriate client behaviour, or welfare needs to the appropriate professional service for intervention.
• Support CIMS implementation
• Support implementation of Service Standards of Programme

Development of Alumni Programme

• Support all weekly Alumni activities, virtual programmes, physical outings, and events.
• Support Alumni Digital Art's internal and external sales.
• Plan recreational activities/outings for the clients, with support from donors and volunteers.

Reports

• Support submissions of reports in full compliance with the funding agencies’ requirements and deadlines.
• Report immediately to the reporting supervisor on matters about the following:
• abuse/suspicion of abuse of trainees by other staff, family, or members of the public
• Report any indecency, molestation, modesty outrage, and other sexual-related incidents.

Partnerships with External Organisations

• Maintain a positive relationship with corporate/private sector volunteers and partners from different government agencies.
• Periodically explore new volunteer and partnership opportunities for Alumni and maintain a good network with existing partners.

Volunteers

• Support good orientation programme/s for all volunteers.
• Support appropriate training and supervision to volunteers.
• Show consistent efforts in motivating and sustaining its pool of volunteers.
• Have in place a sound system of volunteer records.

Quality and Productivity

• Work as a team and participate positively and actively to ensure quality service delivery that aligns with the Association's mission, goals and objectives.
• Undertake any other duties as assigned by the reporting supervisor.
• Working hours may be beyond office hours.

REQUIREMENTS

• Have ‘A’ level or Diploma graduate from relevant discipline
• Have good organizational skills.
• Have a compassionate and patient personality.
• Experience in working with persons with special needs is an added advantage.

Working Location: 65 Pasir Ris Drive 1 Singapore 519529

Interested applicants, please email detailed resume to: [email protected]

Please note that only shortlisted applicants will be notified on the outcome of the job application

• Position : Clinic Manager - Up to $4,800 - Gleneagles - All Welcome!
• Location : Gleneagles
• Working hours : 5.5 Days Work Week – Monday to Friday: 8.30AM to 5.00PM, Saturdays: 8.30AM to 1.00PM
• Salary (commensurate with experience): Up to $4,800 + AWS + Performance Bonus + 14 Days Annual Leave + Medical & Dental Benefits
• Duration : Perm
• Industry : Private Specialist Clinic

Responsibilities:

• General nursing duties.
• Assist doctor during procedures.
• Front desk duties such as answering patient enquiries, financial counselling, and cashiering.
• Phlebotomy
• Manage the clinic and supervise junior employees.
• Pre and post operation support for patients.
• Inventory management.
• Ad hoc duties assigned by the doctor.

Requirements:

• Must be registered with Singapore Nursing Board
• Previous related experience as Clinic Manager

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

Job Family Descriptor

The TDA role provides End to End technical leadership and ownership for post sales engineering of
customer solutions, engaging with Pre-sales, Product Engineering, Service Delivery, Service Assurance and the customer, through design, delivery and migration stages. Provide level 4 support for design related support issues. Serves as a technical expert on solutions design and implementation requirements to address business needs. Analyses the functionality and constraints of recommended solution/changes across multiple systems/platforms/applications. Also plans and implements processes and systems for effective delivery of complex solution sought by customers. Roles in this function require broad and deep technical knowledge and experience across varying infrastructure requirements, development, design and re-engineering.

Minimum qualification & experience

8+ years industry background

· Experience & expertise in minimum 2 SDWAN OEMs design & deployments ( Cisco, Versa and Fortinet preferred)

· Expert Level certification ( Equivalent to CCIE) in technologies such as Routing and Switching, Service Provider,

· Application Acceleration and Optimization

· Excellent communication and documentation skills

· Design related background

· Ability to demonstrate technical knowledge & industry best practices under pressure

· Basic Coding skills desirable

· Telecommunication Product or Solution Design related background

Key Responsibilities

Post-sales design documentation, implementation and migration of advanced complex solutions
for managed enterprise customers. Complex solutions consist of multi-product services. The TDA’s
role is to ensure that these services interoperate and integrate into the customer environment.
· Such products consist of but not limited to SDWAN, MPLS, Ethernet, IPSec VPN’s, VoIP,
Video Conferencing, Orchestration, WAN Optimization, Managed Security Services, Cloud
Services, Managed Hosting and Complex Migration Planning,
· In general, TDA engineers must be expert level certified in one or more disciplines. Have a broad
understanding across the technical landscape within Telecommunications and Enterprise IT
architectures and have a natural ability to converse with both technical and executive audiences
· Basic Knowledge on programming & scripting including but not limited to Python, Yang, Perl, JSON
etc.
· The TDA will own the technical delivery of customer solutions and will be the technical interface
between the customer, product teams and project management during service delivery.
· Close engagement with pre-sales, technically validating solutions proposed are deliverable and all
technical aspects are clearly defined prior to contract signature. The TDA accepts technical
ownership of the solution at the point of contract signature.
· Engaging with and supporting pre-sales during contracting, with project management during
service realization and the training of Service Assurance, through design, delivery and handover
into lifecycle management.
· Lead customer-facing technical workshops in the delivery phase requiring excellent communication
with the ability to articulate technical concepts clearly to all levels of competency.
· 4th Line escalation. Providing support to 3rd line teams for OEM and design related faults.

About Johnson & Johnson

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Johnson and Johnson Network Operations Team is seeking an innovative Manager - Network Performance Assurance!

Major Duties and Responsibilities :

This is a highly technical role that is part of a global team to troubleshoot and resolve sophisticated and chronic network performance/operational issues. The Performance Assurance Manager is a SME in all major network technologies such as Switching/Routing, WAN, WLAN, Firewalls, Load Balancers, Cloud Exchange/CoLo, Cloud-based network services, and SDN. This position will partner with peer technology domain teams (Desktop, Server, Application, Cloud, etc.) when vital to identify performance issues and drive the resolution. One of the primary goals of this position is to focus on improving global network reliability and resiliency by proactive remediation of potential issues that could cause future business impact. Additionally, this role will ensure that proactive corrective, and preventative activities resulting from Problem Management are implemented.

The Manager- Network Performance Assurance will be accountable for the assessment of network site health reports that focus on network performance, configuration review and identifying continuous improvement, single points of failure and any required remediation.

Additionally, the role will solicit and receive feedback from business partners regarding network performance with the goal of growing the reliability and stability of the global network. This role will also serve as internal consultant for operational projects, partner with the Global Network Engineering team to standardize configuration changes and automation based on findings and recommendations. The position will engage OEM’s for information regarding bugs, patches, software upgrades, and configuration changes.

Qualifications:

• Bachelor’s degree in STEM or Computer Networking or Data Communications ( Desired)
• Possess an advanced network certification such as CCNP / CCDP or higher (Desired)
• 10+ years of large / enterprise Network Operations expertise and experience (Required)
• 5+ Years of experience in Next Gen network technologies like Cloud Networking, SD-WAN and Network Virtualization (Desired)
• 3+ Years of experience in Itential, Ansible or Python, Automation / scripting (Desired)
• 3+ years of experience in tools integration and single plane of glass observability (Desired)

Knowledge, Skills and Abilities:

• Strong Network Troubleshooting & Operations experience in complex Network environments (Required)
• Solid understanding in these technologies: routing/switching, WAN technologies, EIRGP/BGP, VPN, SASE, Zero-trust, SDN (SDA, SDWAN), Cloud connectivity, Cloud-based Networking technology, WLAN Technologies (Required)
• Broad technical knowledge and experience with converged infrastructure, Switching/Routing in a large and complex network, DHCP, DNS, IP, IP management tools, network management applications, advanced WAN routing, WAN/LAN/Wireless LAN topologies, MPLS, EIGRP/BGP, Load Balancers, Firewalls etc. (Required)
• Knowledge of High availability / resiliency engineering (Required)
• Confirmed vendor management experience (Required)
• Solid experience using network management and troubleshooting tools include packet analysis (Required)
• Demonstrable experience leading virtual teams supporting a complex network environment
• Excellent written and oral communication skills (Required)
• Proven analytical, evaluative and problem-solving abilities; data-driven. (Required)
• Working knowledge on BI tools such as Power BI and Tableau. (Desired)
• Ability to optimally prioritize and execute in a fast paced environment (Required)
• Outstanding customer service orientation (Required)
• Extensive experience working in a team-oriented, collaborative environment (Required)
• Scripting in Itential, Ansible or Python, Automation / scripting, Virtual Networking (NSX), AWS, AZURE and Equinix Cloud Exchange ( Desired )

What’s in it for you…?

“Caring for the world, one person at a time…”

As an employee, we consider you as our most valuable asset. We take your career seriously. As part of a global team in an innovative environment, your development is key and our day-to-day responsibility. Through e-university, on job training, various projects, and programs, we ensure your personal growth. Our benefits make sure we care for you and your family now and in the future! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, depending on location and subject to local legislation, candidates offered employment may be required to show proof of COVID-19 vaccination or, in certain countries, secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work. If you are invited to interview for the position, your recruiter will advise on the vaccine requirement status in your geographic location.

#JNJTech

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

As a Senior Assistant Manager, you are responsible for the day-to-day operations of the Care and Call Centre (CareHub), which includes the management of the team of Call Centre Officer (CCOs) and administrative staff, to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You shall conceptualise and translate developmental plans of CareHub’s functions and IT requirements/systems into actionable milestones, workflows and SOPs while working collaboratively with the team and stakeholders to make plans a reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives.

You shall be responsible to ensure service standards and KPIs are consistently monitored, reported with areas of improvements identified and actioned timely to drive the achievement of CareHub’s service standards and KPIs with risks mitigated and managed appropriately. In addition, you are responsible for the training and knowledge function of CareHub to support the Call Centre Officers to be competent in their job and able to handle cases in a professional and timely manner.

You shall drive collaborative conversations and partnerships with stakeholders and community partners to develop and implement/review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem. You will need to be passionate about service and innovation as you will be a vital driving force who will support the development of CareHub and shape the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Plan and manage the day-to-day operations of the CareHub in line wit CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Drive the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Spearhead collaborative conversations and change management internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Lead in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Support in the management of team to deliver on CareHub’s service standards, KPIs and adherence to national and organisation’s policies eg. data protection and management
6. Risk management incorporated in workflows and SOPs
7. Responsible for the knowledge and training function of CareHub which includes the set-up of a formal training structure to ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
8. Forecasting and management of budget to support the plans and operations of CareHub
9. Monitor, measure and report on CareHub’s deliverables and KPIs to stakeholders and management in a concise and timely manner
10. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
11. Drive the innovation of CareHub through keeping abreast of the current iss impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements:

· Preferably with at least 4 years of relevant Contact Centre / healthcare and operations related experience

· Possess leadership skills with experience in managing team(s) and ability to motivate staff to perform

· Experienced in project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones

· Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity

· Highly independent, self-motivated and collaborative in team setting

· Good analytical and organization skills with attention to details

· Excellent interpersonal, communication, presentation, writing and problem solving skill

· Ability to analyse complex issues, identify and communicate potential solutions to get buy-in

· Ability to interpret data and derive insights to drive outcomes

· Positive attitude with a customer experience mindset

· Lead with a Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better

· Proficiency with data visualisation / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

We are seeking an inspiring strategist and a target-oriented senior leader who will steer the company in the most profitable direction while aligning with its vision, mission and long-term goals. The General Manager will play a key role in driving operation excellence and revenue growth, fostering innovation and maintaining a strong commitment to sustainability. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, and strong leadership qualities.

About the Job

The success of the General Manager will be measured against the following key criteria:

1. Business Management & Strategic Planning

• Accountable for developing and executing a strategic plan to significantly grow the business, delivering tangible and measurable outcomes in line with the company's overall objectives.
• Drive the business strategies towards growth and profitability, with complete P&L responsibilities.
• Develop sales team to meet challenging sales targets, and to monitor and drive performance of the sales team.
• Conduct market analysis to identify growth opportunities and stay informed of the industry trends. Uphold a positive brand image and reputation.
• Demonstrate excellent skills at negotiating business deals including license deals, agreements, term sheets, and other business collaboration.

2. Operation Excellence & Leadership

• Oversee day-to-day operations, ensuring high standards of quality, efficiency, and customer satisfaction. Implement process improvements as necessary.
• Compliance and risk management: Ensure compliance with industry regulations and internal policies. Identify and mitigate potential risks.
• Foster a positive, caring and teaming work environment, emphasizing safety, collaboration, and continuous improvement. Inspire, mentor, and guide the team to achieve their full potential
• Cultivate and maintain strong relationships with customers, vendors, partners, and other stakeholders.
• Collaborate with research and technology teams to explore new methods for enhancing manufacturing and production process.
• Confidently lead internal and client meetings, offering knowledgeable observations and suggestions; establish credibility by insights shared; encourage and motivate others to communicate ideas.

Qualification & Requirements

• A good degree in Business/Business Administration, Aquaculture, Engineering, Management or other relevant field from a leading university.
• 15+ years of relevant working experiences in a senior management position, preferable in the Aquaculture or Engineering industry. In-depth knowledge of aquaculture production, technology and industry trends will be a plus.
• Entrepreneurial drive and demonstrated track record of meeting company target.
• Experience in creating public and private partnerships at national and international levels.
• Strong set of personal values including integrity, honesty, and service orientation.
• Proven ability to lead, inspire, coach, and develop others, including people from different backgrounds and culture.
• Practical experiences in piloting, implementing, scaling up ideas/solutions.
• Problem-solving and decision-making abilities in a fast-paced environment.
• Self-motivated individual and able to work under tight deadlines in a dynamic environment with competing demands for resources.

About Aqualita Ecotechnology

Aqualita Ecotechnology, a spin-off company from Temasek Life Sciences Laboratory (TLL), has developed a patented Recirculating Aquaculture System (RAS) technology that can adequately and cost-effectively help to meet Singapore’s “‘30 by 30”’ food security goal. The innovation aims to combat the worsening impact of climate change, algal bloom in water, and land scarcity. By miniaturising conventional RAS into modular, robust and versatile container-based farms, fish farming can now be safe, sustainable, and scalable. The combination of TLL’s aquaculture capabilities in selecting fish with good genetics, and disease management, together with Aqualita’s engineering expertise creating clean, controlled elements, can unlock the potential of urban aquaculture. For more information, visit www.aqualitaeco.com

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The Department of Statistics and Data Science is looking for a dynamic and motivated individual to join our growing and enthusiastic administrative team. The department was established in 1998 and has been the top department in statistics in Asia for many years. Our mission is to advance research and train students and working adults in the areas of statistics and data science to prepare and upskill them for jobs in academia, government, and industry. Key responsibilities include, but are not limited to the following -

— Propose best online learning approaches and solutions to lecturers.

— Collaborate with lecturers to design and produce eLearning content that will comprise videos, animation, and other instructional technologies.

— Conceptualise, design, and develop engaging teaching materials with appropriate tasks, learning activities and assessments to meet intended learning objectives.

— Produce effective storyboards to convey idea to stakeholders.

— Support lecturers in the production of high-quality teaching materials, in particular production of videos, from planning stage, to recording to final editing.

— Perform functional testing of eLearning courseware to ensure it meets NUS academic quality.

— Manage and curate the department’s digital teaching materials repository.

— Monitor trends in online learning design and evaluate relevance and usefulness of latest trends to current practices.

— Monitor trends in learning technologies that support online learning and online learning design.

— Undertake additional responsibilities and ad-hoc tasks to support the department.

Qualifications/Requirements/Other Info

• At least a good bachelor’s degree in any discipline from a reputable university.

• Good English proficiency.

• Some basic understanding of concepts from statistics and data science is desirable.

• IT savvy, proficient in video editing and MS Office applications, and openness to get acquainted with other software.

• At least 1 year of relevant working experience.

• Energetic, self-motivated individual who thrives in a fast-paced, results-oriented work environment.

• Strong time management and organisational skills.

• Good interpersonal skills to engage with lecturers.

• Strong team player, able to work collaboratively with various stakeholders to achieve desired outcomes.

• Resilient, resourceful, possesses good problem-solving and critical-thinking skills.

- Remuneration is based on a 12-month salary structure, with annual variable bonus which is subject to incumbent’s performance and the University/School’s prevailing remuneration policies.

- The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

The Assistant Logistics Manager will support the Operations Team in planning, coordinating, and managing all aspects of the supply chain and logistics operations. This role involves overseeing the day-to-day activities, analyzing performance metrics, and implementing improvements to enhance efficiency. The Assistant Logistics Manager will also play a key role in team management, vendor relationships, and ensuring compliance with relevant regulations.

Roles and Responsibilities

• Work closely with Operations Team to oversee the planning and managing of Logistics Operations to ensure the delivery of logistics service that meet customer requirements.
• Supervise and lead the logistics team in the daily activities and training needs.
• Coordinate with internal stakeholders to ensure effective support for the inventory items.
• Ensure logistics processes follow established management system and policies.
• Follow up with suppliers on materials and quantity requirement revisions, rate adjustments/ rebates, and the provision of incorrect materials.
• Establish and liaise with freight forwarder for all import and export activities, rates and regulatory requirements.
• Responsible for the continuous improvement of logistics operations and safety performance.
• Ensure timely system updates of Logistics transactions and maintain accurate records.
• Review and analyse logistics performance against targets, benchmark and service agreements.
• Prepare and maintain accurate records and documentation for all logistics activities.
• Any other matters delegated by superiors.

Qualifications:

• Bachelor's Degree or Diploma in Logistics, Supply Chain Management, or a related field.
• Previous experience in logistics or supply chain management.
• Strong leadership and team management skills.
• Analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Knowledge of logistics software and tools.
• Familiarity with supply chain regulations and compliance.
• Detail-oriented with a focus on process improvement.

A world empowered by autonomy. We build robotic vehicles to improve logistics safety, forge a greener Earth, and enhance human lives.

We are a closely-knit team aspiring to change the world through disruptive technology. We are innovators. We are tinkerers. We are problem-solvers. And we have a fair amount of magic dust up our sleeves. We have a plan for fleet-level deployment of autonomous vehicles, and we are looking for the best-of-the-best to join us in making this a reality.

About Venti Technologies

Based in the U.S. and Asia, Venti Technologies is the leader in safe-speed autonomous logistics systems, developing the future of goods transportation. Using rigorous mathematics, deep learning, and theoretically-grounded algorithms, Venti has a proprietary collection of autonomy technologies including a suite of powerful logistics algorithms. Venti’s proven value proposition of saving costs, increasing vehicle utilization, and improving safety is recognized by customers and driving growth. Launched in 2018, Venti brings together an unsurpassed team internationally. The company has autonomous systems deployed in Asia for industrial and logistics sites and a growing pipeline. Venti has offices in Cambridge (Massachusetts, USA), Suzhou (China), and Singapore – our Asian headquarters.

This is a new role within our Operations Team where you will be responsible for autonomous vehicle operations in our customer sites where you will be responsible for Remote Vehicle Operations, Maintenance and Systems testing. where you will be cross-deployed to both the testing and operations team. This role will operate on a shift-based schedule. You will play a crucial role in ensuring the safe and efficient operation of autonomous vehicles, monitoring and controlling real-time vehicle operations, conducting general maintenance and executing testing procedures.

On a day to day, you will be collaborating with cross-functional teams while integrating new technologies, troubleshooting technical issues and contributing to continuous improvement initiatives. Your expertise will be vital in the success of maintaining compliance with safety regulations, optimizing vehicle performance, and fostering innovation in autonomous vehicle operations.

Role responsibilities

Vehicle Maintenance and Testing.

• Conduct diagnostics and maintenance on autonomous vehicles.
• Collaborate with engineering teams to integrate new technologies and features into autonomous vehicle systems.
• Execute testing procedures for autonomous vehicle systems in an operational environment.
• Provide technical support to on-site and remote teams during autonomous vehicle operations.
• Troubleshoot and resolve technical issues promptly to minimize downtime.

Operations Control:

• Monitor and control the real-time operations of autonomous vehicles.
• Execute and manage autonomous vehicle operations to ensure safe and efficient performance.
• Respond promptly to system alerts and emergencies, taking corrective actions as necessary.

Shift Operations:

• Work on a shift-based schedule to ensure 24/7 coverage for autonomous vehicle operations.
• Collaborate with cross-functional teams to maintain continuous and reliable system functionality during all shifts.

Safety and Compliance:

• Ensure strict adherence to safety protocols and compliance with regulatory requirements.
• Collaborate with safety and compliance teams to implement and maintain best practices.

Required experience

• Diploma in relevant field or equivalent experience.
• Proven experience in vehicle/transport operations and testing.
• Strong analytical and problem-solving skills.
• Experience with vehicle/transport technologies and systems.
• Hands-on experience in mechanical systems and electrical/electronic wiring
• Hands-on experience with Linux OS environment.
• Knowledge and background in Robotics/Automation.
• Hands-on experience in Bash, Python, C++ and ROS is a plus.
• Possession of a Class 3 Driving licence is a plus.
• Excellent communication and collaboration skills.
• Ability to adapt in a shift-based and 24/7 working environment.

Salary is commensurate with experience. We also offer world-class benefits, fantastic culture, flexible working arrangements, and a great international working environment. Come and join us!

• MNC, attractive remuneration package
• Salary up to $8000, AWS, bonuses, Dental, medical
• Leadership skills
  North-East, 5 days work week
• Career advancement

Job responsibilities:

• Provide on-site product & system commissioning/servicing support.
• Support on product and application presentation to new and existing customers.
• Project/systems configuration and coordination, new product launch.
• Assist in distribution channels-technical related.
• Brain storming of ideas to support on special projects.
• Providing technical support to sales team.
• Handling complaints on technical issues and support marketing activities.

Requirements:

• Possess a Degree or Diploma in Engineering (with relevant experience).
• Knowledge of water treatment, hygienic and steam, food and beverage, pharmaceutical, semi-conductor industries is an added advantage.
• Minimum 8 to 10 years’ experience in Industrial/Technical products, particularly valves, sensors and process control instrument.
• Strong leadership skills and able to lead a team.
• A hands-on person.
• Able to communicate with customers on building solutions.
• Strong communication skills, Dynamic and goal-oriented, team player.
• Computer and PLC literate, proficient in MS Excel, Word, Powerpoint
• Knowledge of Adobe Photoshop/InDesign will be an added advantage.

Interested applicants, please send your resume to [email protected]

MOM License 16C7883 | Reg No. R1109186

• Position : Assistant Finance Manager – Up to $4,600 - Changi South
• Location : Changi South
• Working hours : 5 Days Work Week – Monday to Friday: 8.30AM to 5.30PM
• Salary (commensurate with experience) : Up to $4,600 + Performance Bonus + AWS + Medical Benefits + 10 Days AL
• Duration : Perm
• Industry : Logistics

Responsibilities:

• Overseeing company accounts, all financial activities and operations to improve financial performance
• Preparing Management Accounts and Reporting Pack for the entities.
• Preparing monthly financial statements and make recommendations to improve company financial performance.
• Review and approve journals.
• Review payment
• Perform variance analysis and propose corrective actions.
• Perform proper credit control and monitor collection
• Monitor cashflow and preparing cashflow forecast
• Ensure proper internal controls are in place and perform periodic review on the controls, working closely with other functional departments in the process of improving controls.
• Responsible to ensure the year end audit and tax computation completed within the stipulated time.
• Liaise with internal & external auditors, tax agents and bankers.
• Supervising and training accounting staff
• Maintains office services by organizing office operations and processes
• Procure and maintain office supplies and inventory
• Any other ad-hoc duties assigned

Requirements:

• Diploma in Accounting or Finance or equivanlent
• Minimum 3 years of relevant experience in finance & audit
• Proficient in Microsoft Office
• Experience in Xero is an added advantage
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

1) POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity and promotional events for the assigned brand(s) according to set guidelines.
• Support the store Business Goals.
• Support the CRM and increase existing base of VIP customers.
• Be an ambassador for the represented BRAND and portray at all times a professional and customer-oriented image.

2) KEY PERFORMANCE INDICATORS :

• Traffic build
• CRM registration
• Tagging and life cycle management
• Social following and engagement

3) KEY AREAS OF RESPONSIBILITIES

Plan and Manage all Marketing, Advertising, Publicity and Promotional

• Plan and direct advertising, public relations, and promotional events and strategies for the assigned Brand(s).
• Develop media relations policy
• Initiate, develop, and maintain local, national, and international relations.
• Initiate, develop, and maintain media contacts for disseminating information.
• Arrange interviews for and regularly briefs company officials on sensitive and/or controversial issues; recommends public relations course of action in crisis and in routine public relations situations.
• Frequently act as a company spokesperson, representing officials at media interviews and company meetings with approval from Directors
• Interpret company programs for the media and the public, including retail business areas peculiar to the company.
• Coordinate ceremonies, press conferences, and other events or special projects.
• Oversee and manage company use of contracted advertising and public relations
• Manage the advertising, public relations, and promotional budget by writing the narrative, projecting costs, determining necessary

Marketing

• Plan, implement and monitor events calendar for positive brand building through promotional activities
• Develop Marketing plans for the Brand(s) and attain necessary approvals prior to execution. The Marketing Plan must have an ROI indicated for every initiative (where possible).
• Partner with Brand to develop seasonal marketing and PR strategies
• Ensure all marketing materials are approved by Brand and/or Directors.
• Share store photos with Brand Principal if required.
• Ensure a copy of all final marketing materials are sent to Brand Principal if requested.
• Make periodical store visits to better understand the business marketing needs.
• Build effective working relations with Brand Managers within the Company.
• Review and research marketing campaigns of competitor brands.
• Ensure timely submission of all marketing reports including post-event reports.
• Have strong understanding in Social Media sites and Website updates
• Monthly engagement with Store Manager at store level

4) POSITION SPECIFICATION:

Minimum a Bachelor’s Degree In Marketing

Minimum 4-5 years of management experience in luxury goods or a comparable retail environment.

• Good interpersonal skills
• Strong Financial Acumen
• Ability to handle stress, show resilience and adapt to changing market trends.
• Pleasant Personality with positive attitude
• Excellent communicator
• Good Persuasion and negotiation skills
• Proficient in computer skills

Fluent English and both in written and spoken. Knowledge of other language is added advantage.

Manager/Senior Manager, Facilities Development

Corporate Infrastructure Office

The Manager / Senior Manager, Facilities Development will lead a team of Project Managers in the planning and implementation of Facilities Development projects in Kent Ridge Campus and set up project management systems and tools

Job Responsibilities:

• Develop project governance policies and processes to enable consistency in the delivery of infrastructure projects in the cluster.
• Develop technical standards for cluster infra projects and ensure standardisation and alignment with overall hospital’s infrastructure and design in the projects.
• Engage users to carry out feasibility studies for hospital rejuvenation projects
• Lead the design development of projects
• Procurement of consultancy and construction packages for the implementation of the projects
• Review and approve project schedules, method statements, material submission and Permit to work during construction stage
• Oversee and manage consultants and contractors in the delivery of their services in accordance with their contract terms
• Adhoc duties and projects in support of CIFO’s mission Lead and execute Special Projects or tasks as directed by RO

Job Requirements:

• Degree in Architecture, Building, Engineering, Project Management or equivalent
• At least 6 -12 years of relevant experience with proven track record in public sector or healthcare infrastructure projects
• At least 3 - 5 years of leadership experience
• High level of technical competency
• Excellent written and verbal communication skills
• Ability to manage ambiguities in the course of work
• Team player and able to collaborate with stakeholders of various functions
• Ability to multi-task

Responsibilities :

• Issuing of Purchase Order to Suppliers
• Laise with suppliers and expedite delivery of goods
• Sourcing of suppliers
• Process delivery notes & invoives for goods received
• Monitor shipments
• Price negotiation
• Maintain proper purchasing records
• Inventory management
• Attend company and supplier exhibitions

Requirements

• Must possess at least a Diploma in any field
• At least 2 year of working experience in Merchandising or Buyer relevant
• Excellent communication skills
• Team work and able to work independently
• Proficient in Microsoft Excel
• Willing to travel

Responsibilites

• Define and implement team objectives aligning with the corporate procurement strategy.
• Monitor on-time delivery to customers and supplier performance metrics, including OTD, Lead Time, Cost, RTV, and Supplier Capacity.
• Expedite materials and manage escalations with suppliers.
• Perform opportunity analysis to identify and execute projects that deliver efficiency gains, cost savings, and inventory reductions.
• Collaborate in New Product releases by managing purchasing, item and quote master settings, and expediting materials.
• Emphasize root cause understanding and continuous improvement.

Requirements

• About 5 years of relevant experience
• Experience with leadership role
• Strong understanding of CM environment

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Title: Unilever International – Supply Chain Head of Planning & Operations

Department: Unilever International

Profession: Supply Chain

Location: Singapore

Main Job Purpose:

Supply Chain Operations includes the processing, and operational control towers for managing all transactions pertaining to import-export operations, including customer service, supply planning, order processing, invoicing, and documentation.

Managing the overall supply planning Planning function for Singapore based business verticals in Unilever International. Key job scope includes:

• Operational Supply Planning
• Capacity Interlocking to support business growth (both medium term and long term)
• Sourcing Network Optimization
  Inventory PlanningPerformance Management
• Implement Digitization

ROLE RESPONSIBILITIES:

To be the key point of accountability for the functioning of the Control Tower, which comprise of Unilever staff located in Singapore as well as an outsourced team.

• To be the custodian of all master data for the cross-border flows.
• Prepare a blueprint and project funnel for E2E operational capability program: Take survey and look at different KPIs and priorities for impact.
• Management of Outsourcing partner for transactions processing.
• To assess requirement of resources (in-house and outsourced) for the processing and control tower operations, Documentation management with the increase in volume of operations at the SC Ops unit and take necessary action to de-couple growth from back-office cost.
• Lead process improvements and change management as part of digital and transformation programs.
• Support new business models, acquisitions/divestitures, and any other projects requirements as an enabler to UI growth.
• Provide leadership, oversight, and guidance to E2E SC Teams located in Singapore.
• Responsible for development and performance management of all direct reports
• Represent the SC within Singapore, building and developing relationships with Marketing, Finance, Business Development and key Customers/Clients
• Business partnering business team to maximize turnover from SC network.
• Partner with Central Transformational, Planning, Logistics and Service Excellence Teams to drive continuous improvement and digitization agenda in Singapore region.
• Be part of Global SCLT & improve and deliver global S&OP and LTCP agenda.
• Conduct effective dialogue on assumptions and articulation of facts and evidence.
• Negotiate and influence the local decision-making process as part of S&OP
• Optimize global logistics operations and costs considering global logistics industry challenges.
• Represent our entity in the upstream Supply Chain, building and maintaining relevant relationships with Sourcing Units to deliver high performance.
• Identify, develop, and drive Singapore sourcing resilience program with Central Team to ensure supply to global markets
• Managing supply chain cost by optimizing network

Overall: Drive a UI-fit I Ops design – Structure, Ops with tech backing it.

Project Management

• Work with market leads to ensure all new product launches are achieved on time and minimize impact to service, cost, inventory and operational effectiveness.
• Business partner commercial team to ensure maximize turnover in each geography by analyzing gaps in supply plan and come up with mitigation plans.

The roles of duties are not exhaustive and may change according to business requirements.

ROLE QUALIFICATIONS:

Preferred

• FMCG experience PREFERRED Candidates with APICS certification.
• Process Excellence / Six Sigma Certification
• Import-export operations, Customer Service, Supply Planning, Documentation management
• Business process mapping and re-engineering
• Root cause analysis and problem-solving ability
• Ability to work with outsourced partners and managed them through SLAs.
• Digital transformation and change management

Essentials

• Bachelor’s degree in Engineering, Business, or related field.
• 15 or more years’ experience in Supply Chain with at least 7 years of management experience.
• E2E supply chain experience ideally within customer service, planning and logistics.
• Ability to work in a fast-paced environment
• Ability to operate as a global virtual team
• Strong commitment to Customer Service through Requirements Planning, and a thorough understanding of the impact of their activity on the company and the customer’s businesses.
• Strong communication as well as excellent team working skills
• Strong Business Acumen including finance, market, business and customer
• Simplification and Agile mindset
• Consumer and Customer Focus
• Analytical thinking
• Creativity
• Strong interpersonal and influencing skills to manage multiple stakeholders
• Detail-oriented with excellent analytical and quantitative skills
• Strong organizational skills
• Excellent written and spoken communication in English
• Advanced Excel Skills
• Continuous improvement mindset
• Experience in international operations
• Familiar with multicultural and international environment

Travel:

(Please make it clear if the job will require travel within the country or abroad and give an idea of how often the candidate will need to be away from home.)

Could include some travel; need basis only.

As we continue to grow, we are seeking a talented and experienced Assistant HR Manager to lead our Recruitment Division. If you are passionate about human resources, thrive in a fast-paced environment, and have a proven track record in recruitment, we want to hear from you!

Responsibilities:

Recruitment Leadership:

• Lead and manage the recruitment team to ensure the acquisition of top talent.
• Develop and implement effective recruitment strategies to meet the organization's hiring needs.

Strategic Planning:

• Collaborate with senior management to align recruitment strategies with overall business objectives.
• Analyze workforce trends and provide insights to support strategic workforce planning.

Candidate Experience:

• Oversee the candidate experience from application to onboarding, ensuring a positive and professional experience for all candidates.

HR Operations:

• Collaborate with other HR functions to streamline HR processes and ensure compliance with relevant employment laws and regulations.

Reporting and Analytics:

• Develop and maintain recruitment metrics and analytics to measure the effectiveness of recruitment strategies.
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Qualifications:

• Bachelor's degree in Human Resources or a related field.
• 2 years of proven experience in recruitment, with [X] years in a leadership role.
• Strong knowledge of HR best practices and employment laws.
• Excellent communication and interpersonal skills.
• Proven ability to build and maintain positive relationships with internal and external stakeholders.

If you are a strategic thinker with a passion for recruitment and a proven track record of success, we invite you to apply.

To apply, please submit your resume and a cover letter detailing your relevant experience to [[email protected]].

As a Digital Sales Development Manager, you will work with and develop a team focused on sourcing and nurturing demand to grow SAP’s Cloud ERP & SuccessFactors footprint, working with SAP & Partners resources, as well as Customers.

The Sales Development Manager manages a team of Sales Development resources whose mission is to extend SAP's market coverage by generating new pipeline for SAP SuccessFactors.

The Sales Development Manager management goals are:
1. To produce high quality pipeline with a high conversion rate to bookings for the target business segment.
2. To develop SDE talent into the future Account Executives
3. To operate with excellence, taking data-driven business decisions to optimize Demand Generation tactics, and running an operating model with rock solid business process execution.

As a people manager, you are responsible for supporting the success of not only your direct reports, but the success of all employees within the larger team you are a part by helping to identify development opportunities and supporting team members to achieve their goals. You are expected to know about the members of your extended team and share insights with your peer managers. Look for opportunities to coach and recognize employees directly and provide just-in-time feedback so that employees can reflect on your input immediately. Support and manage any low performers of your team to bring them back in to a successful track against their KPIs.

The Digital Sales Development Manager will be responsible for coordinating, orchestrating and executing the DG plan of the targeted accounts. As a people manager you are responsible for supporting the success not only of your direct reports, but of all employees within the larger team, by helping identify development opportunities and supporting team members achieve their goals.

Your responsibilities include:

Overall Management

1. Sales Strategy:
• Communicate SAP's overall Sales & Marketing Strategy to all stakeholders internally and externally
• Identify key areas (regional, industry segment, solution segment, etc.) of the Inside Sales route-to-market which enables SAP's growth within assigned segment and territory.
• Prioritize these areas according to market potential and develops feasible implementation plans in accordance with regional and local business requirements and ensures an ongoing review process in order to be able to timely react on competitive challenges and market dynamics
• Ensure implementation of processes for Lead Generation, Demand Generation and Deal Execution in conjunction with Field Sales, Marketing, Digital Hub Leaders, Sales Innovation and Optimization team, Sales Operations, Channel, Solutions and other key stakeholders as required

2. Sales Management:
• Responsible for coverage and execution of entire territory incl. quota, top deal status review, forecast on revenue and net new names by customer segment, routes to market (direct vs. indirect), education and consulting where assigned and other dimensions as assigned
• Promote an effective approach to improve the Inside Sales route-to-market in assigned territory taking the regional / local market dynamics into account
• Oversee and is accountable for the recruitment, development and management of the Sales Development Executives (SDE) and assigning appropriate territory & focus areas where needed.
Oversees the fulfilment of key sales KPIs (quota, budget, channel mix, mix of target and territory account business) on a regional / MU level
• Accountable for managing the SDEs pipeline to ensure attainment of Inside Sales business unit targets and performance goals
• Manage and drive sales execution according to business targets in order to significantly contribute to SAP ambitious growth and acquisition of new customers in the area assigned
• Review status of top deals and accounts, and opportunities plans for key deals requiring senior management support
• Promotes appropriate involvement of partners in sales cycles for target and territory accounts in order to drive aspired indirect revenue target and achieve target profitability within assigned territory(ies)
• Coordinates the SDEs sales activities with broader sales, marketing and solution initiatives to ensure this is part of an integrated sales approach
• Monitors execution of activities, identifies risks and defines / implements activities to prevent critical situations

3. Pipeline and Demand Management:
• Ensure healthy pipeline is in place for assigned area of responsibility: designs Demand Generation activities jointly the regional SAP leadership, as well as their peer Demand Management leaders (Marketing, Go-To-Market, Partner and Eco-system)
• Regularly review the pipeline, consolidates and communicates pipeline progression and revenue forecast to Channel Head and/or MU leader and other key stakeholders as required

4. Territory / Account Planning:
• Ensure sales territories are defined and accounts are allocated, reviews performance on a regular base and requests adjustments necessary
• Allocate appropriate resources and targets in the light of territory potential, coverage needs and channel capacity & capability; reviews resource allocation on a regular basis and adjusts accordingly
• Conduct regular business review meetings or forecast calls

Campaign Execution & Lead Management:
1. Relationship Management
• Plan, build and maintain strong business relationships with key strategic customers, partners and executives on a regional and local level to help drive target business segment Sales strategic priorities
• Ensure successful roll out of programs and offerings in key markets in close cooperation with SAP's internal units, via partners and/or leveraging marketing events.
• Monitors success of target business segment Sales programs and offerings, evaluates results based on common targets and initiates enhancement of activities in order to drive SAP's growth targets.

2. Deal Support / Escalation Management
• Supports target business segment Sales team in top deals / complex sales opportunities whenever high degrees of seniority, industry knowledge and knowledge of the overall strategy are required.
• Handles issues within the organization that require management attention.
• Ensures timely roll-in of customers' requirements regarding necessary advancements of Solutions, Processes, Systems and Tools

3. Leadership / People Development
• Drives the execution of ongoing training and coaching programs to ensure high level of expertise and effectiveness, high employee satisfaction and increased sales readiness for all individuals in assigned territory.
• Drives business and operational change within the team to drive highest levels of employee satisfaction.
• Initiates recruiting and drives evaluation process of new team members in the light of coverage needs.
• Manages and motivates the team to meet goals and to introduce innovative strategies for successful coverage.
• Manages productivity of all team members.

Experience

• 10 years of experience in Demand Generation or Inside Sales environment.
• Preferably Digital (Remote) Experience, specifically in high volume of customer facing experience, phone-centric work.
• High volume activity working environments, involving phone and a CRM/ Contact Management System.

• Fluency in English required.

• Fluency in any other regional language preferred.
• Master or equivalent business experience.

Responsibilites

• Define and implement team objectives aligning with the corporate procurement strategy.
• Monitor on-time delivery to customers and supplier performance metrics, including OTD, Lead Time, Cost, RTV, and Supplier Capacity.
• Expedite materials and manage escalations with suppliers.
• Perform opportunity analysis to identify and execute projects that deliver efficiency gains, cost savings, and inventory reductions.
• Collaborate in New Product releases by managing purchasing, item and quote master settings, and expediting materials.
• Emphasize root cause understanding and continuous improvement.

Requirements

• About 5 years of relevant experience
• Experience with leadership role
• Strong understanding of CM environment

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Service Desk Support Consultant (L1) plays an important role in making sure that happens.

Role and Responsibilities

• Ask customers targeted questions to quickly understand the root of the problem
• Track computer system issues through to resolution, within agreed time limits
• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
• Provide prompt and accurate feedback to customers
• Refer to internal database or resources to provide accurate tech solutions
• Ensure all issues are properly logged
• Prioritize and manage several open issues at one time
• Follow up with clients to ensure the systems are fully functional after troubleshooting
• Prepare accurate and timely reports
• Maintain jovial relationships with clients
• Create and maintain documentation for on-site processes
• Escalate tickets that require Team Leads or Technical Manager support
• Work with Service Desk Support Consultant (L1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and Clients

Education Qualifications and Requirements

• Diploma in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent)
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Basic knowledge of cloud concepts and networking,
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job roles:

• Drive projects and conduct advanced analytics on related service data using more complex statistical analysis approaches and tools.
• Identify and suggest innovations for data analytics approaches to more effectively detect insights on service process & performance.
• Develop data visualization methodologies and tools to present feedback data analytics findings to management.
• Provide guidance to other stakeholders by using customer insights to support decision-making in operational functions.
• Review and identify ways to improve service data usage, data quality and data management.
• Any other duties that are required to support the team’s objectives.

What you will do:

• Work with all relevant parties/stakeholders to collate business requirement; Undertake and initiate any data analytics requests as directed by management.
• Participate in data management workgroup and committees to drive and support cluster/institution data analytics initiatives.
• Lead and support in problem analysis, opportunities identification, improvement measures definition and proposal recommendation to supervisor, workgroup and management.
• Support the curation and maintenance of data catalogue, Business Intelligence/AI projects etc. Guide and provide advice to users on the right datasets to be use.
• Review and support the users in the report enhancement.
• Plan, Design & Implement various Service Business Analyst Tools by utilizing related technology including AI/Machine Learning, to provide best in class business intelligence opportunity internally, be able to perform business both from pro-active way and re-active way.
• Secure UDIS Uptime & Retail internal awareness & competence to make best use of Business Analytic Tools.

** There is opportunity to convert this position to a permanent role.

Required Competencies / Experiences:

• At least a Bachelor's Degree in Computer Science/Information Technology or equivalent
• Fast learner with eye for details, proactive and self-motivated team player
• Flexible, open to new ideas and able to implement solutions effectively and independently
• Customer service-oriented and strong analytical mind with inclination for problem solving
• Ability to clean and analyse huge datasets using advanced data management and analytics tools (e.g. MS Excel, Power BI, SAS, Tableau, Qlik Sense etc)
• Knowledge of programming languages like SQL, Oracle, R, MATLAB, and Python is a merit
• Good analytical, problem solving and project management skills.
• Good written and presentation skills
• Able to interact and work well with people at all levels
• Knowledge of automotive aftermarket is a merit
• Good communication skills (written and oral) in English
• Fully proficient in Microsoft Office applications

As a Jackpot Executive in Bukit Batok Clubhouse, you will report to our Assistant Manager, Clubhouse.

What you’ll be doing:

• Assist the Assistant Manager, Clubhouse to ensure the smooth operations of the Jackpot Room.
• Create “Wow” experiences for players.
• Assist players with food handling, machine fault and membership applications whenever necessary.
• Cashiering duties at the Jackpot Room.
• Reconciliation of daily transactions and cash floats.
• Accurate recording of jackpot machines’ performance.

We want you, if you have/are:

• Minimum 1 years of working experiences in Jackpot Room.
• GCE O or N Level.
• Excellent personalised customer service skills.
• Friendly, sociable and attentive to details.
• Independent, resourceful and self-motivated.
• Basic computer skills.
• Able to work shifts, weekends and public holidays.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Responsibilities:

Program Management:

1. Manage Accelerated Digitalization (AD) demand pipeline in countryWork with sites and analyse operational data to identify AD opportunities
   Provide operations teams with assistance in the initial site assessment and technology matching based on AD toolkits and published materials.
   Actively work with functions such as Solutions Design on opportunity assessment and BCA development for complex robotics projects.
   
2. Support AD project deploymentsWork with country Senior Management Team (SMT) to ensure that appropriate internal resources have been allocated to each AD implementation project where BCA has been approved.
   Escalate demand and supply side issues regionally as required.
   Lead vendor liaison on AD opportunities in country such as getting proposals, conducting site evaluations or trials.
   
3. Capability development at country levelInfluence and coach operations to improve opportunity identification, accelerate site assessment, resolve implementation issues etc.
   Develop country-wide digitalization capability by sharing regional and global collateral/training material/standardized templates.
   Provide regular updates to local SMT and operations on Regional AD policies and product development.
   Liaise with local vendors and recommend them for regional engagement if they are promising.
   
4. Program management and reportingResponsible for performance tracking, monitoring and governance of AD and non-AD deployment plans in country.
   Document lessons learnt and conduct post implementation reviews within country and region.
   Provide regular updates to Regional Team on AD Activities in country.
   Engage Regional SMEs if assistance is required, especially in the area of vendor liaison and BCA development.

Requirements:

• Bachelor's Degree
• Experience in managing multiple tasks and projects, especially operational and business improvement projects that are cross-functional.
• Good influencing and communication skills
• Good analytical skills and experience in both qualitative and quantitative analysis
• Industrial Engineering and familiarity with Warehouse Operations process flows highly desirable

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.
We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.