• Sales Strategy: Develop and execute the Shipping sales strategy for the Singapore, including market access, market share, tender/project participation, and local capability building.
• Business Development: Identify and cultivate new business opportunities to drive growth for the Marine & Offshore business in the region.
• Commercial Planning: Establish a robust commercial plan to proactively drive sales activities.
• Client Relationship Management: Build strong relationships with clients, industry partners, and prospects to gather market intelligence, acquire new clients, and retain/expand existing portfolios, ultimately achieving sales revenue and financial targets.
• Oversee commercial operations: including the preparation of quotations, contract documentation, and invoice reconciliation.
• Engage Stakeholders Effectively: Communicate and work closely with internal and external stakeholders, analyze client needs, propose solutions, and ensure timely resolution of client requests and queries.
• Deliver Presentations and Technical Seminars: Participate in the planning, organization, and support of seminars and workshops. Prepare and deliver presentations to clients and technical seminars as required.
• Key Account Management: Manage accounts (and assigned key accounts) and maintain constant engagement with clients through strategic planning and action plans to cater to different tiers of clients.
• Lead and sales funnel management: Identify, monitor, and lead opportunities through the sales funnel to contracting of Marine business opportunities.
• Establish new client contacts: Harnessing available resources to acquire new clients and ultimately convert leads to revenue.

Requirements:

• Minimum of 8 years of work experience in the Maritime industry, including 5 years in a commercial and managerial capacity.
• Proven track record of achieving sales targets and driving growth in competitive markets.
• Excellent communication, networking, influencing, and organizational skills.
• Strong interpersonal and communication skills, with the ability to build relationships at all levels.
• Independent and determined, resourceful, highly driven and results-oriented, with hands-on experience, strong technical and analytical skills.
• Capacity to thrive in fast-pacing and high-pressure situations and possess a keen business acumen. Ability to inspire and motivate team members and stakeholders.
• Resilient and consistently motivated to achieve success
• Experience working at sea, or with ship owners, ship managers, ship brokers, or with classification societies is an added advantage

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

Medical: Annual medical coverage of up to $200
Dental: Annual dental coverage of up to $100
Staff Meals: Meals can be claimed at any concept for up to $20

No Split Shifts: We don’t have midday outlet closures.
Sales Incentives: Entity-based monthly sales incentives programme

Transport Allowance: Monthly allowance of $70 for Motorcycle Riders and $100 for Car Riders
Training Allowance: Annual training allowance of $500
Referral Bonus: Referral bonus of up to $1,200
Friends & Family Discount: 20% discount extended to friends & family

Maternity leave: 16-weeks (given the child is Singaporean)
Paternity Leave (non-Singaporeans): 1-week paternity leave
Baby Bonus: A token amount of $300 per child
Birthday Perks: 1-day birthday leave with TBHG dining vouchers
Partner Discounts: Corporate discounts with our partners
Overseas Cohesion: Once a year team bonding overseas
Mentorship Programme: Offered to all Full-time employees for personal or professional growth

What You’ll Do:

• Report directly to the Group Entity Manager.
• Demonstrate the ability to lead, be proactive, and have initiative.
• Oversee the daily operations on shifts.
• Ensure proper uniform, punctuality, and grooming are according to company policy and standard.
• Ensure proper hygiene as prescribed in the company guidelines.
• Understand and manage the operational systems of the outlet they are based in.
• Maintain a positive environment and culture which provides fast, efficient, and friendly service for both customers and staff.
• Maintain a clean and organised environment and when necessary, assist with the packing of stocks.
• Responsible for planning and scheduling of staff, payroll and inventory management.
• Follow customer service and drinks per Standard of Procedures.
• Provide guidance and set examples for staff to ensure that Standard Operating Procedures are maintained and followed.
• Proactive in solving customer’s problems and providing satisfactory solutions to various situations.
• Perform and supervise POS duties and Front of House duties including ordering, serving, greeting of customers, opening and closing procedures.
• Identify and report any potential work hazards, operational inconsistencies, and machine break down to the Operation Manager. Investigate and document these incidents, if required.
• Be the “Owner” and Role Model of the service initiative during your shift.
• Oversee the hiring and interview process of new applicants.
• Manage the appraisal process for the outlet.

What You’ll Bring:

• Eye for detail.
• Fun and energetic personality with a positive attitude to serve with customer delight.
• Ability to multitask.
• Good customer service and communication skills.
• Ability to remain composed and work under pressure – specifically during busy dining periods.
• Ability to work overtime, on special events, weekends and Public Holidays when needed.
• Above all, a passion for what you do.

Why Us:

• Flavourful Challenges: Say goodbye to boring workdays. Here, every dish is a canvas, and your creativity knows no bounds.
• Culture Matters: We’re more than a team; we’re a culture. At The Black Hole, we celebrate diversity, creativity, and the art of excellent cuisine.
• Training and Growth: Receive comprehensive training to enhance your skills and opportunities for career growth within our expanding restaurant family.
• Employee Benefits: Enjoy competitive pay and valuable benefits, including medical and dental insurance. Your well-being matters, and we've got you covered.
• Team Appreciation: Join a supportive team that values your contributions and celebrates milestones together. Our success is built on the collective efforts of our dedicated crew.

Job Types: Full-time, Permanent

Pay: Up to $4,500.00 per month

Benefits:

• Dental insurance
• Employee discount
• Food allowance
• Food provided
• Gym membership
• Health insurance
• Parental leave
• Professional development

Schedule:

• Day shift
• Early shift
• Holidays
• Night shift
• Weekend availability

As part of our interview process, we offer a one-day paid trial. This trial is an opportunity for you to experience the role firsthand while allowing us to evaluate your skills in a real-world setting.

Role:

• Oversee tasks related to container lease payments, including both payables and receivables.
• Monitor automated lease invoicing processes, troubleshoot issues, and resolve invoice discrepancies with relevant stakeholders.
• Process DV invoices for total loss containers and perform ad-hoc credit or debit adjustments as needed.
• Manage total loss and container revival processes according to SOP.
• Conduct thorough assessments of total loss requests received from regional or local offices.
• Follow up with respective offices on TPB collection statuses and approve total loss requests.
• Review and coordinate the total loss revival process, working closely with stakeholders.
• Manage container sale and disposal activities, executing the sales process to meet scale adjustment targets.
• Conduct negotiations and bidding with buyers, evaluating their offers effectively.
• Participate in automation and system improvement initiatives.
• Handle additional tasks as assigned.

Requirements:

• Bachelor’s Degree or Diploma in a related field.
• Proficiency in Google Workspace and Microsoft Office software.
• Strong interpersonal, communication, and presentation skills, with the ability to collaborate effectively across departments and cultural contexts.
• Organized, adaptable, and detail-oriented team player, with excellent multitasking abilities.
• Strong analytical skills, capable of troubleshooting and identifying opportunities for business process improvement.
• Willingness to learn and adopt new technologies and methods.
• Experience with data management software like Tableau and Looker is preferred.
• Candidates with experience in billing settlement and container inventory control/operations in liner shipping are preferred.

Role:

• Lead sales efforts in assigned regions.
• Develop and expand assigned markets.
• Generate and pursue sales leads.
• Provide weekly and monthly sales updates to management.
• Manage customer relationships, feedback, and complaints.
• Stay informed about market requirements and user needs.
• Drive sales activities for both existing and new channels.
• Actively participate in trade shows, trade advertisements, and other marketing communications activities.
• Prepare reports covering CRM, sales pipeline, activities, performance, and plans.
• Oversee bid management.
• Collaborate with the Group sales network to expand the commercial pipeline.
• Handle any other ad-hoc tasks assigned by the MD/Business Development Director.

Requirements:

• Background in technical or commercial fields.
• Strong commercial understanding and business acumen.
• Proven sales track record in the maritime industry (minimum 10 years’ experience).
• Experience selling to shipowners and charterers.
• Skilled in direct sales.
• Willingness to travel frequently.
• Proficient in verbal and written communication.
• Hunter mentality with strong closing skills.
• Experience selling software solutions.
• Knowledge of the shipping and offshore sectors.
• Experience in energy optimization within the maritime industry is an advantage.
• Experience in marketing and producing marketing materials is an advantage.
• Previous experience as a mariner is an advantage.
• Holds a tertiary education with a recognized degree qualification.

· Organize orders posting for Company

· JFE A/O, invoice

· Posting S/O for both entities

· Transfer and received Japan Shipment item or daily gyoza dough, post invoice for oversea shipment

· Staff scheduling, incident report

· Create system new item code & label PLU number

· Ordering dry goods for outlets

· Jewel loading bay booking Woodleigh & Singpost

· Monthly Season parking

· Outlets discrepancy (add order /short of delivery item /outlet closing transfer goods)

· Inventory write off

· Halal audit and new items

· HACCP (ONLY minor part for vendor questionnaire and request updated licence) (only once per year)

· NEA Submission ( only once per year)

· Monthly stock adjustment for production, Quarterly stock take

· Update outlets ordering template, as new system will be coming soon, it might be

easier

· Assist store

· Ad-hoc duties as assigned by Management

· Organize orders posting for Company

· JFE A/O, invoice

· Posting S/O for both entities

· Transfer and received Japan Shipment item or daily gyoza dough, post invoice for oversea shipment

· Staff scheduling, incident report

· Create system new item code & label PLU number

· Ordering dry goods for outlets

· Jewel loading bay booking Woodleigh & Singpost

· Monthly Season parking

· Outlets discrepancy (add order /short of delivery item /outlet closing transfer goods)

· Inventory write off

· Halal audit and new items

· HACCP (ONLY minor part for vendor questionnaire and request updated licence) (only once per year)

· NEA Submission ( only once per year)

· Monthly stock adjustment for production, Quarterly stock take

· Update outlets ordering template, as new system will be coming soon, it might be

easier

· Assist store

· Ad-hoc duties as assigned by Management

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet.
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field are required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV / Restaurant Service / Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

We are seeking a data-driven and customer-centric CRM Manager to lead our customer relationship management strategies at Novela. The ideal candidate will have a strong understanding of retail consumer behaviour, especially within the beauty industry, and will be responsible for developing, implementing, and optimizing CRM initiatives that drive customer engagement, loyalty, and revenue growth.

Key Responsibilities:

CRM Strategy & Implementation:

• Develop and execute CRM strategies to enhance customer engagement, retention, and loyalty.
• Build segmented customer journeys and campaigns tailored to various customer groups based on behavioural data, demographics, and purchasing habits.
• Lead CRM automation efforts and implement new tools or systems to enhance the customer experience.

Data Analytics & Insights:

• Analyse customer data to identify trends, behaviours, and preferences that drive engagement and optimize campaign effectiveness.
• Leverage customer data to create personalized offers, recommendations, and communications to increase purchase frequency and average order value (AOV).
• Monitor and report on the performance of CRM campaigns (open rates, conversion rates, retention rates) and identify areas of improvement.

Customer Segmentation & Personalization:

• Develop and refine customer segmentation models to create highly targeted marketing strategies.
• Implement personalized communication across multiple channels (email, SMS, social media, etc.) to enhance the customer experience and increase retention.
• Utilize predictive modelling and advanced data analytics to anticipate customer needs and behaviours, driving proactive engagement strategies.

Loyalty Program Management:

• Oversee the development and management of the customer loyalty program, ensuring it delivers value to both the business and the customer.
• Continuously optimize the loyalty program through data insights to increase customer retention, lifetime value (CLV), and program participation.

Cross-Functional Collaboration:

• Work closely with marketing, e-commerce, and sales teams to align CRM strategies with broader business goals and promotional efforts.
• Partner with product teams to gather insights on consumer behaviour and influence product offerings that align with customer preferences.
• Collaborate with IT and data teams to ensure CRM systems and databases are optimized for performance and data accuracy.

Market & Consumer Trends Analysis:

• Stay up to date on industry trends, competitor CRM strategies, and evolving consumer behaviour, especially within the beauty and retail sectors.
• Apply learnings from market trends to innovate CRM programs and enhance customer touchpoints across all channels.

Requirements:

• Bachelor’s degree in Marketing, Business, Data Science, or related field.
• 5+ years of experience in CRM, customer engagement, or loyalty marketing, preferably within the retail or beauty industry.
• Strong knowledge of retail consumer behaviours, with a focus on the beauty sector.
• Hands-on experience with CRM tools and platforms (e.g., Salesforce, HubSpot, or similar).
• Proven track record of managing successful CRM campaigns and loyalty programs in major retailers or online marketplaces is a must.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies.
• Excellent communication and project management skills.
• Ability to lead cross-functional teams and manage multiple projects in a fast-paced environment.
• Proficiency in segmentation, predictive analytics, and CRM automation tools.

Job Description & Requirements

• Overall in charge of the operations of projects undertaken by the Company.
• Build and maintain an effective operations team.
• Responsible in exploring, studying, pricing and tendering of future project/maintenance term contracts to be undertaken by the company.
• Develops strategic plan by studying technological and financial opportunities; presenting assumptions; recommending objectives.
• Accomplishes subsidiary objectives by establishing plans, budgets, and results in measurements; allocating resources; reviewing process; making mid-course corrections.
• Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices.
• Develops project objectives by reviewing project proposals and plans; conferring with management.
• Determines project responsibilities by identifying project phases and elements; assigning personnel to phases and elements; reviewing bids from contractors.
• Determines project specifications by studying product design, customer requirements, and performance standards, completing technical studies; preparing cost estimates.
• Determines project schedule by studying project plan and specifications, calculating time requirements; sequencing project elements.
• Maintains project schedule by monitoring project progress; coordinating activities; resolving problems.
• Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions.
• Controls project costs by approving expenditures; administering contractor contracts.
• Prepares project status reports by collecting, analyzing, and summarizing information and trends; recommending actions.
• Any other duties in relation to the Company to be assigned from time to time.

Required Skill(s): - -

- Min 5-8 years relevant experience in building works.

-Project management, ms office

-Possess diploma/degree in Civil Engineering or equivalent.

- Possess good management and supervisory skills

- Good communication and organizational skills

- Proven track record in the Construction industry

- Computer literate

Duties and Responsibilities:

As an Assistant Nurse Manager, you will asist Director of Nursing in leading and managing the nursing team to ensure safe, high quality, efficient and cost-effective care is delivered to residents and their families.

1. Oversee the multi-disciplinary team.
2. Responsible for the compliance of all nursing standards as stipulated by Ministry of Health and Singapore Nursing Board.
3. Lead quality assurance activities to monitor and evaluate the quality and appropriateness of nursing care. Ensure quality audits are planned and conducted periodically. Follow up with areas for corrective improvements.
4. Promote evidence-based practices or nursing care delivery.
5. Ensure written policies and procedures and work process are available and up to date to guide the provision of nursing care delivery.
6. Ensure the smooth transition of the residents from acute to chronic care and back to the community, where possible.
7. Direct care of the residents to ensure compliance to standards.
8. Ensure appropriate skills mix and adequate manpower resourcing for all shifts and types of services.
9. Direct and facilitate staff development and competencies upgrading through various opportunities. These may include formal education, in-house or approved online learning programmes.
10. Guide orientation / induction programmes and preceptorship for all new staff.

Requirements:

• Diploma / Advanced Diploma in Nursing/ Degree in Nursing
• Full RN Registration with Singapore Nursing Board (SNB)
• Good interpersonal & communication skills
• Pleasant personality
• Good leadership skills

Only shortlisted candidate will be notified.

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

Responsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service offerings. He or she is to develop and maintain long-term relationships with client accounts.

Job Description:

• Own and take charge of entire assigned project and collaborate with business partners closely on all issues and reviews related to the outsourced campaigns/projects
• Accountable for contractual and internal KPIs and manage performance of assigned teams
• Involved in soft launches & pilot runs for all assigned projects and ensure smooth operations of call products and/or services
• Develop and implement annual marketing plans and sales strategies
• Secure new business and grow existing accounts
• Gaining a clear understanding of customers' businesses and requirements
• Making accurate, rapid cost calculations and providing customers with quotations and proposals
• To work closely with Operations members for projects and tenders
• Identify area for service improvements and makes recommendation to the management team
• Other ad hoc duties as assigned

Requirements:

• At least a degree with minimum five (5) years of experience in Contact Centre industry and handling government projects in an operational or project management capacity
• COPC (Customer Operations Performance Centre) certification or equivalent is preferred
• Sound knowledge in contact centre operations, telephony/IT systems and contractual terms
• Proficient in Microsoft tools and preparing of management reports

If you’re enthusiastic and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may email us at [email protected]

**We regret that only shortlisted candidates will be notified.

As the Category Management Manager, you will play a crucial role in developing and executing the assortment strategy for our organization's beauty product category. You will be responsible for managing supplier relationships, negotiating contracts, analyzing market trends, and ensuring the availability of high-quality beauty products at competitive prices. Your efforts will contribute to driving revenue growth and customer satisfaction within the beauty product category.

Responsibilities:

• Develop and execute comprehensive sales strategy to achieve revenue targets and market share goals
• Identify, evaluate, and onboard new suppliers/vendors of beauty products, ensuring they meet quality standards, pricing requirements, and delivery timelines.
• Negotiate contracts and terms with suppliers to obtain the best possible pricing, payment terms, and contractual conditions.
• Monitor market trends, including pricing, product innovations, and consumer demands, to stay informed about industry developments and make informed buying decisions.
• Drive strong activation on commercial initiatives, collaborate with internal retail team, and operations teams, to understand their requirements and ensure the availability of a diverse and appealing assortment of beauty products.
• Conduct regular analysis of category performance, including sales data, product performance, and customer feedback, to identify opportunities for improvement and growth.
• Work closely with the marketing team to develop promotional strategies and campaigns to drive sales and enhance the visibility of beauty products.
• Stay updated on industry regulations and compliance requirements related to beauty products, ensuring all purchased items meet legal and safety standards.
• Maintain accurate records of procurement activities, supplier contracts, and pricing information.

Requirements:

• Strong commercial skills in consumer goods and services industry
• Proven experience as a buyer or category manager in the beauty industry, preferably within a retail or e-commerce environment.
• In-depth knowledge of beauty product trends, market dynamics, and industry best practices.
• Strong negotiation and contract management skills, with a track record of achieving cost savings and favorable terms.
• Excellent analytical skills to interpret market data and make data-driven decisions.
• Strong communication and interpersonal skills to effectively collaborate with internal teams and external suppliers.
• Detail-oriented and organized, with the ability to manage multiple priorities and meet deadlines.
• Proficiency in using procurement software and tools, as well as Microsoft Office Suite.
• Familiarity with regulatory requirements and quality standards for beauty products.

Roles & Responsibilities

· Manage project R&R works.

· Plan and discuss with sub-contractors on project execution including implementation.

· Manage and supervise project works as well as oversee all workers, sub-contractors and vendors to ensure proper work execution and good workmanship.

· Execute project works based on the drawing / specification. ‘

· Resolve any Clients and / or residents’ complaints / feedbacks.

· Liaise and co-ordinate with Clients, Consultants and Vendors on all project matters.

· Attend site meeting, if applicable.

· Track work progress and submit progress report so as to ensure that the projects are executed on time and within budget.

· Coordinate the project work to ensure successful completion as well as hand over to the Clients.

· Maintain all the documentation for the projects.

· Coordinate and work with other departments as well as to supervise the project works.

· Other duties as assigned.

· Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

· Degree or Diploma in Building / Certificate in Civil & Structural Engineering or related field.

· Job holder without the above qualification but with relevant experience would be considered.

· Good communication skills (verbal and written).

· PC literate and knowledge in MS Office (MS Word, MS Excel and MS Project)

· Positive and good working attitude, self-motivated and able to work independently.

· A good team player and willing to be stationed at the site office.

· Possess a Singapore Class 3 driving license. If have added advantage

· Min 4-5 years working experience in Building Construction Industry.

Roles & ResponsibilitiesOversees and manages daily operations of the outlet to ensure smooth operation and maintain quality standard of services including cleanliness and maintenance
Review staff roster to ensure adequate manpower for each outlet
Analyse inventory levels to propose purchases for the outlet
Monitor and report sales, quality and service performance of the outlet
Develop strategies to achieve sales targets according to customers' profiles
Plan operational budgets for the outlet
Coordinate crisis response and recovery activities in accordance with business continuity policies
Interview and train new staff
Communicate with Chef on guests’ requirements, and always maintain a close and professional working relationship with the kitchen
Assist in weekly scheduling of employees according to the labour guidelines and fluctuation in sales
Develop and review new and existing work processes and procedures in accordance with process improvement reviews
Propose to management on the initiatives for continuous improvement within the outlet
Analyse workplace performance and processes to identify opportunities for innovation, improved work practices and utilisation of emerging technology
Perform audit on staff adherence with the organisation's personal, food and beverage hygiene standards
Formulate SOP and implement the system and policies for efficient operations
Perform audit on staff adherence to the organisation's food waste management Standard Operating Procedures (SOPs)
Perform audit on staff's compliance with the organisation's Workplace Safety and Health (WSH) policies and procedures
Perform audit on staff adherence to legislative requirements pertaining to handling and consumption of alcoholic beverages
Analyse current customers' profiles and preferences to provide targeted recommendations
Maintain a close and professional relationship with regular clientele
Deploy customer service standards within the outlet to drive organisation's customer experience goal
Recommend initiatives to minimise customer service performance gaps
Monitor quality and consistency to ensure customer satisfaction and respond proactively to prevent and resolve customer service situation
Implement customer loyalty strategies
Monitor team's compliance with the organisation's personal, food and beverage hygiene standards
Monitor team's adherence to the organisation's food waste management Standard Operating Procedures (SOPs) & Workplace Safety and Health (WSH) policies and procedures

Responsibilities:

• To manage & oversee overall F&B operation & inventories
• To upkeep cafe housekeeping, general cleanliness and hygiene
• To assist in taking care of cafe cats including grooming, feeding & cleaning
• To assist in customer service & orientation
• To assist in preparing, serving of food/beverages & cashiering
• Other ad-hoc duties required

Requirements:

• Comfortable with cats & able to recognize cat’s behaviour & handling practices
• Committed, responsible & well-spoken individual
• Proactive & detail-oriented
• Service-oriented, self-motivated & a good team player
• Must be comfortable meeting & interacting with people
• Willing to learn & pick up new skills for self-development
• Able to work 6 days weekly including weekends & public holidays
• Candidates to have at least 1 year of working experiences in vet clinics, animal shelters, cats or F&B related environment
• Food Hygiene Cert or barista/coffee skills is a bonus

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and report to operation manager if and when necessary
• You are also responsible to resolve minor issues of a non-technical nature and to report major issues to operation manager for a solution
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order
• Good filing system in hard and soft copies for all enquiries up to completion of order
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries
• To identify new supply source to add to company’s supplier’s database
• Ad-hoc data entry

Work location: Tuas

• Events on-site coordination and execution (both in-person and virtual events)
• Events management and operations
• Events logistics set-up, preparation, and tear-down
• Client management, event facilitation, and briefing
• Recruiting, training, and management of a team of facilitators
• Events logistics planning, inventory management, stock-check, and equipment maintenance
• Developing and testing new games, creative workshops, and experiences
• Administrative duties and other matters required

Job Requirements:

• Fresh graduates are welcome to apply
• At least 1 year of relevant event experience preferred
• Outgoing and Sporty personality (love interacting with clients, coordinating events, client briefings, and set up and tear-down activity equipment)
• Strong work ethic, responsible, meticulous, and a problem-solver
• Able to handle a hands-on working environment (involves physical work, conducting outdoor events under the sun, event set-up and tear-down, maintaining equipment, etc)
• Proficient in using software such as Microsoft Office, Google Docs, Google Slides, Google Sheets, Zoom, etc)
• REQUIRED: Class 3 Driver’s License (Auto or Manual) (You will be required to drive our company vans)

Why Join Us:

• Join our fun and dynamic team to build the brand with us!
• Great learning opportunities (everything from client management, event execution, operations, logistics planning and execution, facilitator training and management, etc)
• Great career progression (if you perform well, you might be heading a team of operations executives more quickly than usual)
• Great working environment with capable people, merit-based systems, and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Benefits:

• Salary Range: SGD 2500 to SGD 3500 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental, and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real-world impact
• International and collaborative team
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, and drinks, in the office

• Great Working Environment With Family-like Culture
• Great Exposure and Learning
• Great Mentorship and Dynamic Team
• Events Facilitation and Client Interaction
• Events Set Up, Tear Down
• Manage Event Logistics and Operations
• Maintenance of Equipment and Logistics
• Customer Feedback
• Games Development

Requirements

• Minimum of 3 months commitment
• 6-day per week work arrangement
• Strong verbal communication skills and love speaking to crowds
• Outgoing, people-oriented, positive attitude, and great customer service
• Comfortable with physically demanding job scope; sporty
• Proficient with basic digital tools (e.g. Google Suites, Zoom, Google Meets, etc)
• No prior experience is required
• Class 3/3A driver’s license (not required but preferred)
• Students and Fresh Graduates are all welcome to apply

Benefits

• Competitive salary and benefits: SGD 800 to SGD 1200 / month (depending on experience and qualifications)
• Great learning opportunities
• Supportive and fun working environment with a nurturing culture
• Training and mentorship are provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Regular team bonding gatherings, outings, and year-end parties to have fun with each other
• Snacks, coffee, and drinks, in the office

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field is required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field are required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge