Our client ST Engineering is seeking a Testing Commissioning Manager for rail and road projects.

Details as follows:

Testing & Commissioning Manager

Job Description:

• Developing testing & commissioning plans and procedures for SCADA systems

• Conducting site visits to ensure that SCADA systems are installed according to design specifications

• Conducting testing to ensure that the system is functioning safely and efficiently

• Identifying and resolving issues that may arise during the commissioning process.

• Lead and develop the respective ownership of all activities pertaining to commissioning which will involve partial oversight of project engineers and site supervisors as it pertains to commissioning scope.

• Review and acknowledge/approve on all project documents including design drawings, equipment submittal, specifications, quality control plan and understand project requirements pertaining to start-up and commissioning compliances

• Participate in the key design reviews such as P&ID, Equipment Layout, and HAZOP to ensure that the pre-commissioning and commissioning requirements are incorporated into the design of the facilities

• Schedule and execute all the required inspections and tests are being carried out in accordance with the approved plan and keep proper documentation.

• Liaise and coordinate with system provider, contractors and authorities, to establish the testing & commissioning schedule.

• Organize and lead the integrated test meetings with internal and external parties

• Development of Test & Commissioning Plans and Integrated Test Plans

• Ensuring that all systems and components are tested in accordance with project requirements

• Analyzing test results and identifying any issues or deficiencies

• Working closely with system provider / sub-contractor, design and construction teams to resolve any technical issues during testing and commissioning

• Preparing and maintaining comprehensive documentation, including test reports and commissioning records

• Ensuring compliance with safety regulations and quality standards during testing and commissioning activities

Job Requirement:

• Bachelor Degree in Electrical Engineering/Computer Engineering and minimum 3-5 years of relevant working experience in testing & commissioning of SCADA system and building services

• Knowledge and experience of the Rail / Infrastructure Industry

• Experience in developing and implementing testing and commissioning plan

• Extensive knowledge of industrial standards / guidance’s / good practice

• Strong knowledge of health, safety and environmental regulations

• Capable of reading electrical drawings, construction drawings and 3D BIM Modelling

• Good interpersonal, planning, analytical and problem-solving skill

• Able to work independently

• Knowledge in BIM / AutoCAD skills will be an advantage

• Good oral and written communication skills

• Good Microsoft office knowledge and skills

Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Job Description:

1. Grow the business through proactive acquisition and retention of HNW/ UHNW clients;

2. Build and develop a deep understanding of clients’ investment needs;

3. Provide sound financial advice to clients working in partnership with different internal teams;

4. Be a strong advisor to the clients in their wealth planning and work to continually strengthen the client relationships

5. Ensure compliance to the bank's and regulatory requirements.

Requirements:

1. Bachelor’s Degree in Finance, Business or related discipline.

2. Minimum of 5 years’ banking experience in private bank or wealth management sector.

3. Carry out analysis to identify opportunities for expanding customer base and improving sales.

4. Have mutual understanding of client centricity.

5. Proven good track record in IWM business.

6. Sound knowledge of private banking products, wealth Inheritance, tax & legal consultation, global real estate etc.

7. Good understanding of compliance and regulatory requirements

8. Excellent interpersonal and communication skills with strong client centricity

9. Team player with the ability to collaborate widely with various internal stakeholders to drive client acquisition and retention

Job Description

Administrative Leadership:

• Lead the administrative team to ensure efficient and effective office operations, including office supplies management, facilities coordination, and overall office organization.
• Oversee and streamline day-to-day administrative tasks, ensuring compliance with company policies and legal/regulatory standards.
• Manage vendor relationships and oversee service contracts, ensuring quality service delivery and cost control.
• Supervise and guide administrative staff, providing training, support, and performance evaluations.
• Manage office safety, security, and housekeeping to maintain a professional, healthy work environment.
• Organize and oversee the planning and coordination of meetings, events, and travel arrangements.

Financial Management:

• Oversee and approve payment requests for overseas stationss in accordance with company policies and procedures, ensuring that payments are processed accurately and on time
• Ensure supplier costs are accurately tracked and recorded in the system, matching invoices against purchase orders and contracts to verify correctness.

Strategic Planning & Process Improvement:

• Identify areas for improvement in administrative and financial processes and implement best practices for greater efficiency and cost-effectiveness.
• Lead initiatives to automate administrative tasks, such as document management or expense tracking, and introduce new tools to streamline workflows.

Project Management & Process Improvement:

• Lead and participate in projects aimed at digitalizing administrative and financial processes to improve efficiency, reduce errors, and enhance overall operations.
• Oversee the implementation of new software, automation tools, or technologies designed to streamline workflow, financial tracking, and reporting.
• Collaborate with cross-functional teams to identify areas for process improvement and develop strategies to optimize workflows in administration, finance, and other business areas.
• Manage project timelines, budgets, and resources to ensure successful project execution and delivery within scope and on time

Requirements

• A diploma or degree in Business Administration, Finance, Accounting, or a related field.
• Proven experience in managing both administrative operations and financial processes, including ensuring proper invoice recording and supplier cost management.
• Experience in project management, particularly in digital transformation, process optimization, or technology integration.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and financial software (e.g., Xero, QuickBooks).
• Strong communication skills, both written and verbal, with the ability to collaborate effectively with teams across all levels.
• Ability to think strategically, prioritize tasks, and make decisions in a fast-paced environment.

Responsibilities:

• Represent the hotel professionally by upholding proper grooming standards, conduct and ability to present the hotel product and services effectively.
• Day-to-day sales activities include telemarketing, sales calls, hotel visits, entertainment, virtual presentations etc.
• Generate new sales leads/ prospects and establish new accounts to grow client base
• Foster and maintain relationships with existing clients through sales calls and regular site inspection to maintain loyalty. Manage leads and enquiries and provide suitable solutions promptly
• Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, booker loyalty where applicable
• Provide timely updates to superior and team on activities and market information. Review account portfolio regularly and present to management to provide analysis of each account and forward action plans
• Compliance with statutory regulations and internal guidelines/ SOPs
• Follow up with clients whose payments are outstanding and overdue

Skills and Experience Requirements:

• Min five years of experience as sales manager
• Three to five years of sales experience
• Proven track record of positive sales performance
• Strong communication skills
• Creating and implementing a sales plan
• Meeting sales goals by monitoring progress
• Analyzing sales data
• Presentation skills
• Management and leadership skills
• Developing budgets
• Mentoring and coaching sales reps

Job Responsibilities:

· Plans, organizes and sets up site and sequential job planning for smooth execution of projects to achieve cost, quality, timelines and customer satisfaction objectives;

· Attends project kick off meetings; project team meetings, and updates on progress;

· Coordinate with sub-contractors, consultants, client's representatives and relevant authorities;

· Prepare and provide project-related correspondence including progress reports and work program

· Manages all site staff and subcontractors’ schedule, work progress and provide solutions to issues at site.

Job Requirements:

· Min Diploma in Building, Structural, Mechanical Engineering or its equivalent

· Min 5 years of relevant working experience in construction or equivalent

· Highly self-motivated, positive working attitude with high level of professionalism and integrity.

· Team player with good interpersonal skills

• Customer Relationship Management: Build and maintain strong relationships with customers to foster long-term loyalty and repeat business.
• Sales Performance Analysis: Monitor sales performance, identify trends, and take corrective action as needed.
• Sales Forecasting: Prepare accurate sales forecasts to support business planning and resource allocation.
• New Business Development: Identify and pursue new business opportunities to expand the company's customer base and revenue streams.
• Internal Coordination: Ensure agreement with customers are executed by the team.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Manager/Senior Manager, Internal Audit is responsible for leading the internal audit function to ensure the effectiveness of risk management, control, and governance processes. This role involves developing and executing a comprehensive audit plan, providing strategic insights, and ensuring compliance with regulatory requirements.

Key Responsibilities:

• Audit Planning and Execution:
• Develop and implement a comprehensive internal audit strategy and risk-based internal audit plan.
• Lead and conduct audits to assess the effectiveness of internal controls, risk management, and governance processes and identify areas for improvement.
• Provide strategic recommendations to enhance risk management and governance processes.
• Ensure audits are completed on time and within budget.
• Risk Management:
• Identify and assess areas of significant business risk.
• Provide recommendations to mitigate risks and improve processes.
• Monitor the implementation of audit recommendations.
• Reporting:
• Prepare and present audit reports to senior management and the audit and risk committee.
• Communicate findings and recommendations clearly and concisely.
• Track and report on the status of audit issues and management actions.
• Leadership and Development:
• Lead, mentor, and develop the internal audit team.
• Foster a culture of continuous improvement and professional development.
• Stay updated on industry best practices and regulatory changes.
• Compliance:
• Ensure compliance with internal policies, procedures, and regulatory requirements.
• Coordinate with external auditors and regulatory bodies as needed.

• Chartered Accountant, Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Professional certification such as CIA, CPA, CISA are highly desirable.
• Minimum of 10 years of experience in internal audit, risk management, or related fields, with at least 5 years leading an internal audit and risk assessment function.
• Strong knowledge of auditing standards, risk management, and regulatory requirements.
• Excellent analytical, communication, and leadership skills.
• Ability to work independently and manage multiple priorities.

Key Competencies:

• Strategic thinking and problem-solving skills.
• High ethical standards and integrity.
• Strong interpersonal and communication skills.
• Ability to influence and build relationships with stakeholders at all levels.

Key Responsibilities:

• Manage the overall workflow and performance of the accounting team
• Review and finalize financial statements, including profit and loss, balance sheet, and cash flow statements
• Ensure timely filing of taxes, regulatory submissions, and financial statements
• Act as a key point of contact for client communications, providing exceptional service and resolving any issues or inquiries
• Mentor and develop team members, ensuring high performance and growth
• Ensure compliance with all accounting standards and company policies
• Liaise with auditors, tax agents, and other external parties

Work Schedule:

• 9 am to 6 pm, Mondays to Fridays
• Flexi Work Arrangement: Work from home possible, subject to performance and efficiency

Incentives & Benefits:

• Up to 2 months variable bonus based on performance
• Company retreats and team-building activities
• Entertainment, pantry, transport, and meal allowance
• Medical and dental benefits
• 5 days’ work week in a collaborative and supportive environment

Please submit resumes to [email protected] with

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Provide technical lead in system and network design, with implementation for application system

· Execute full software development life cycle (SDLC)

· Produce specifications and determine operational feasibility

· Responsible for quality assurance, maintenance and enhancement of existing software libraries

· Participate in system acceptance testing and on-site deployment

· Work with Vendor to resolve software issues both on site and off site

· Comply with project plans and industry standards

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 5 years of technical experience in software development

· Proficiency in C, C++, C#, or Java

· Knowledge of digital communications, Microsoft .NET, Scripting languages

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Knowledge of Communication Stack Layer and various communication protocols like SNMP, TCP/IP, UDP

· Knowledge of Firmware development will be an added advantage

· Working location is in Ang Mo Kio

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We're seeking an experienced Business Development Manager to drive growth and expansion in the space and satellite industry. The ideal candidate will identify and capitalize on new business opportunities, build strategic partnerships, and foster relationships with key stakeholders.

Key Responsibilities:

1. Develop and execute business development strategies to expand our presence in the space and satellite market.

2. Identify and pursue new business opportunities, partnerships, and collaborations.

3. Build and maintain relationships with key stakeholders, including satellite operators, space agencies, governments, and industry leaders.

4. Conduct market research and analysis to stay informed on industry trends, competitors, and emerging technologies.

5. Collaborate with cross-functional teams (sales, marketing, product) to develop tailored solutions for customers.

6. Negotiate and close deals, ensuring revenue growth and profitability.

7. Represent the company at industry conferences, trade shows, and networking events.

Requirements:

1. 3 to 5 years of experience in business development, sales, or marketing within the space and satellite industry.

2. Strong network and connections within the industry.

3. Proven track record of successful business development and deal closure.

4. In-depth knowledge of space and satellite technologies, applications, and market trends.

5. Excellent communication, negotiation, and interpersonal skills.

6. Bachelor's degree in Business Administration, Engineering, or a related field.

Preferred Qualifications:

1. MBA or advanced degree.

2. Experience working with government agencies, space agencies, or international organizations.

3. Familiarity with satellite communications, Earth observation, navigation, or space exploration.

4. Certification in business development or sales (e.g., CBDO, CSO).

Skills:

1. Strategic thinking and planning.

2. Business development and sales.

3. Market research and analysis.

4. Partnership development and management.

5. Negotiation and conflict resolution.

6. Public speaking and presentation.

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The Job

- Identify & develop guided new job placement and business opportunities by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the job and business requirements regarding hiring needs

- Negotiate with the client regarding recruitment terms and conditions

- Search & effectively provide the best candidate using different platforms based on the client's requirement

- Understand the experience of the candidate and manage their expectations

- Build & maintain excellent clients and candidates' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least 'O'/Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Summary:

We are seeking a seasoned M&E Manager to lead and oversee the mechanical and electrical aspects of LTA and civil infrastructure projects. The ideal candidate will ensure the successful planning, coordination, and execution of M&E works in compliance with project requirements, timelines, and safety standards.

Key Responsibilities:

• Manage and supervise all M&E activities for LTA and civil projects, ensuring compliance with specifications, codes, and regulations.
• Coordinate with project stakeholders, including clients, consultants, and subcontractors, to ensure seamless integration of M&E systems.
• Plan, schedule, and monitor progress to ensure timely completion of M&E works.
• Conduct risk assessments and implement mitigation measures to address potential issues in M&E designs or execution.
• Review and approve M&E designs, technical drawings, and method statements.
• Oversee quality assurance and control processes for M&E installations.
• Manage budgets and resources effectively to optimize costs while maintaining quality.
• Ensure compliance with workplace safety and health (WSH) requirements.

Qualifications:

• Degree in Mechanical, Electrical, or related Engineering fields.
• At least 8 years of experience in M&E management, with a focus on LTA and civil projects.
• Strong knowledge of LTA standards, civil engineering practices, and M&E systems.
• Proven ability to manage multiple stakeholders and resolve technical issues effectively.
• Excellent leadership, organizational, and communication skills.

For interested applicant, kindly send your resume in Word/PDF format to include the following in your resume.

1. Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

License No: 23S1595

Registration No: R23116355

Audit Assistant Manager/ Audit Manager | Up to $6000 basic | Central

* Excellent career progression

* Client is an established accounting firm

* Monday – Friday | 9am – 6pm

Responsibilities:

The Audit Manager manages a portfolio of engagements which includes client acceptance, engagement planning, execution and finalization of an audit engagement. He/She is fully accountable for the audit engagement and ensures that the engagement progress against budget and timeline is closely monitored. He/She also serves to develop and maintain long-term client relationships and value-add to the audit firm by identifying new business development opportunities.

The Audit Manager review and provides key technical expertise to ensure the quality of audit work performed is in compliance with professional standards and requirements.

He/She contributes towards continuous improvement in audit methodology and process. He/She will also assume a greater role in professional development activities such as training, staff recruitment and resource planning.

Requirements:

* Min. Bachelor’s Degree or equivalent

* Min. Audit AM/Manager (minimum 4 years experience)

* Advantageous to have experience in handling corporate and individual clients

* Excellent communications & presentation skills

* Ambitious, self-driven, highly motivated & able to work well both individually and in a team

Interested candidates please email your CV addressed to Victor Teoh (R1218406) to [email protected]

We are seeking a business development manager for our client in the security industry.

In this role, you will be responsible for expanding the customer base and driving revenue growth by identifying new business opportunities, developing and implementing effective sales strategies, and building and maintaining strong relationships with clients. If you're passionate about the security industry and thrive in a fast-paced, growth-oriented environment, we want to hear from you.

Job Title: Business Development Manager

Responsibilities:

Identify new business opportunities by researching and analyzing market trends and customer needs in the security industry.

Build and maintain strong relationships with new and existing clients to meet sales targets and drive revenue growth.

Conduct market research to understand potential clients and the competitive landscape.

Create and deliver compelling sales proposals that showcase the value of our security services.

Develop and implement pricing strategies to optimize profitability, including competitive analysis and pricing optimization.

Collaborate with the operations team to ensure service delivery aligns with client needs and expectations.

Strategize business expansion, balancing financial goals with customer satisfaction.

Attend industry events and networking sessions to promote company services and build business relationships.

Prepare regular reports on sales performance, market trends, and competitor activity.

Work closely with senior leadership to support the company’s strategic goals and vision.

Requirements:

3-5 years proven experience in the security industry, with a strong understanding of market trends, services, and client needs.

Established network of business contacts within the security sector, with the ability to leverage these relationships to drive business growth.

Track record of success in sales, business development, or account management, particularly in achieving revenue targets.

Strong negotiation and presentation skills, with the ability to create compelling proposals and close deals.

Ability to conduct market research and competitive analysis to identify new business opportunities.

Excellent communication and relationship-building skills to maintain strong client relationships and foster new connections.

Strategic thinking with experience in developing and implementing pricing strategies and business expansion plans.

Self-motivated and results-oriented, with the ability to work independently and as part of a team.

Benefits:

Salary negotiable based on experience and industry expertise.

Performance-based incentives to reward high achievers and drive growth.

A dynamic and growth-focused work environment, with opportunities to influence strategic direction and business expansion.

Collaboration with senior leadership, providing exposure to high-level decision-making.

Flexibility and autonomy in managing client relationships and business development initiatives.

---------------------------

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

The Training Operations and Administrative Assistant plays a pivotal role in ensuring the seamless delivery of training programs, efficient administrative processes, and effective project and inbox management. This individual will work closely with the chairman, and sales, \to provide support across multiple functions.

Key Responsibilities

1. Training Program and Operations Preparation

• Coordinate logistics for training sessions, including organizing catering and securing venues.
• Prepare and arrange trainer materials, coordinating with printing vendors as needed.
• Create and manage virtual feedback forms for each class, ensuring trainers receive them promptly.
• Collect, collate, and send feedback reports to trainers and relevant stakeholders after each class.

2. Administrative e-Filing

• Collect and organize participant details from sales teams post-deal closure, ensuring timely submission to the finance department.
• Upload participant details to the virtual badge system to automate the issuance of e-certificates for attendees.
• Regularly update and maintain CRM data on HubSpot, ensuring accuracy and relevance.
• Download, analyze, and forward Mailchimp EDM reports (clicks and opens) to the relevant teams weekly.

3. Project Management and Inbox Management

• Maintain and update the sales dashboard on Monday.com to reflect real-time progress and status.
• Schedule and coordinate weekly sales meetings, including preparing agendas and materials.
• Oversee the sales inbox, ensuring all inbound inquiries are reviewed and directed to the sales team promptly.

Nice to have (but not necessary as we will train you):

Familiarity with Hubspot, Monday.com, MS Office, Mailchimp, Wordpress

Key Skills and Qualifications

• Organizational Skills: Strong ability to manage multiple tasks and priorities while maintaining attention to detail.
• Technical Proficiency: Experience with tools like HubSpot, Monday.com, Mailchimp, and virtual badge systems is a plus.
• Communication Skills: Excellent verbal and written communication for coordination with internal teams and external vendors.
• Problem-Solving: Proactive and resourceful in resolving operational challenges.
• Team Collaboration: Ability to work collaboratively across departments to achieve shared goals.

This role is ideal for someone with a strong administrative background, excellent multitasking capabilities, and a passion for ensuring smooth operations in a dynamic environment.

Responsibilities:

• Responsible for the day-to-day operations and maintenance of the property, as well as creating a hospitable experience for our guests.
• Establish a professional communication and provide tip-top hospitality services to our guests, including managing check-ins / check-outs, enquiries and maintenance requests.
• Conduct room viewings for guests who request for a room change, and follow-up with the necessary proper documentations in our property management system.
• Roll out housekeeping rosters and coordinate in-room / external maintenance work with contractors.
• Support the daily maintenance of the property, including assisting with basic fixes, conducting regular property inspections, and supervising scheduled maintenance works such as air-con servicing, electronic door lock reprogramming and landscaping works.
• Manage incident reporting actively and take remedial actions to resolve the problems. Maintain good records of all incidents and maintenance tickets raised.
• Ensure compliance of Safety & Building regulations and all other statutory requirements, including Fire Safety & CERT regulations.
• Provide support for community events held within the property.

Requirements:

• Minimum Diploma in Hospitality or relevant field.
• At least 2 year(s) of experience in student hostel / serviced office operations management.
• Experience in property / facilities management or front desk would be advantageous.
• Good team player with interpersonal, analytical, presentation skills.
• Service-orientated with pleasant disposition.
• Experience in using MS Office.
• Candidates who is able to start work immediately or on short notice would be preferred.

We regret that only shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Work in conjunction with cross-functional teams to enhance service delivery and troubleshoot any OTN-related issues.
• Troubleshooting of Optical devices such as Ciena 6500 and Infinera GX40 in Hut, PoPs and Datacenter.
• Handle dark fiber maintenance and any other queries raised by OSP
• Day-to-day activities involve working on multiple vendor troubleshooting various software and hardware issues
• Support team in handling optical devices for any incidents such as hardware failure, power outage, major fiber event and etc.
• Coordinate with smart hands and optical equipment manufacturers to resolve issues and restore service.
• Work with ISP/vendors on fixing any issues related to the network, such as RMA process and fiber repair.
• Knowledgeable on performing and reading the analysis/outcome of the OTDR testing.
• Monitor Optical Long Haul and Metro networks and troubleshoot a variety of issues in a timely manner.Perform fault isolation based on the troubleshooting outcome.
• Partner with and escalate to, various internal teams in pursuant of restoring service and limiting impact.Manage and escalate critical events while communicating clearly and concisely.
• Document and optimize operational processes and procedures.Contribute to the creation of monitors, alerts, dashboards and metrics to drive continuous improvements.
• Document and follow RMA processes and procedures for all relevant vendors.
• Work cross-functionally and cross-regionally with other optical and network operational support teams. Some weekend work may be required.

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
• Builds productive internal and external working relationships.
• Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies
• Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world
• Working knowledge of ROADM, coherent transponders and long-haul operation optical networks
• Understanding of Optical layer (L0/L1) traffic reliability configurations using Protection and/or Restoration schemes including pros/cons
• Knowledge on DWDM device, its component and familiar with the CLI command.
• Knowledge of Dark fiber testing and light level testing.
• Knowledge of Network and Networking protocols.

Overseeing sales, promotions and campaigns

Planning and directing the hiring and training of new Sales Representatives

Directing and coordinating all sales activities.

Preparing sales budgets and projections.

Tracking and analysing sales statistics based on key quantitative metrics

Handling and resolving customer complaints regarding a product or service

Advising representative on policies and Standard Operating Procedures (SOPs)

Requirement

• At least 2 years supervisory/managerial capacity
• Ability to work well with people of all levels within the organization
• High degree of professionalism and good business etiquette
• Detail -oriented
• Flexible
• Goal-oriented
• Proficient in Microsoft Office
• Communication Skills
• Negotiation Skills
• Presentation Skills
• Planning and Organizing Skills

Roles & Responsibilities:

• Direct the Sales team to result in client satisfaction and revenue growth
• Develop, execute and oversee strategies and plans to achieve the set business targets and maximise sales opportunities
• Define the approach for the overall sale of new business and account retention
• Build and maintain strong and long-lasting relationships with existing and new customers while understanding their business objectives and needs
• Foster relationships with existing and new customers to achieve desired revenue
• Promote positivity and motivation within the Sales team
• Investigate and resolve factors impacting sales performance
• Monitor changes in industry and leverage them for business opportunities
• Review sales performance and analyzing performance reports

Requirements:

• At least 3 years of experience as a Sales Manager
• Strong organizational and leadership skills of at least 3-5 years of track record in managing a sales team
• Knowledgeable and excellent networking in semiconductor industry
• Excellent communication, interpersonal, presentation and negotiation skills

• Spearhead the development of our Asset-Based Lending (ABL) and Leasing products across the region.
• Oversee the full lifecycle of our ABL and Leasing products, driving their success by leading cross-functional teams to create innovative solutions that align with customer needs and business goals.
• Design, implement, and manage product initiatives to achieve strategic business objectives and drive portfolio growth.
• Partner with stakeholders to ensure effective product execution and operational efficiency, covering the entire process from onboarding through facility fulfilment
• Regularly assess and update product guidelines and policies to foster sustainable growth, ensuring a balanced approach to risk and reward considerations.
• Drive digital transformation initiatives by implementing best practices in digitization and digitalization, optimizing the balance between risk and reward.
• Create targeted product materials and marketing campaigns to support business acquisition channels.
• Engage with channel partners, associations, and SME businesses to generate business opportunities, while overseeing the Broker Referral Program and ESG Scheme initiatives.
• Conduct market research, analyse data, and lead acquisition management efforts to drive growth and strategy alignment.

Requirements:

• A degree or diploma with a minimum of 3-5 years of relevant work experience.
• Proficiency in Microsoft Office and Salesforce, with experience in BI tools or analytical software considered a plus.

If you are interested, please send in your updated resume by clicking “Apply now” or email to [email protected]

Lim Siew Hua

Registration Number: R1984199

Workstone Pte Ltd

EA License Number: 19C9998

(Only shortlisted candidates will be notified.)

Assistant Sales Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Assistant Sales Manager Requirements:

• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

• Manage and oversee the administrative staff, including recruitment, training, and performance management.
• Manage budgets for the administrative functions of the company, including office supplies and equipment.
• Ensure that all administrative tasks, such as data entry, filing, and correspondence, are completed accurately and efficiently.
• Coordinate and manage office events and meetings.
• Maintain and update company databases and records.
• Implement and maintain health and safety procedures in the office.

Responsibilities:

• Support Front Office Manager to supervise and coordinate front office operations
• Manage service recovery for escalated guests’ concerns and feedback
• Manage team’s service performance in response to guests’ needs and requests to ensure guest satisfaction
• Collaborate with various departments on guests’ special requirements and requests
• Monitor front office operations to ensure adherence to organizational standards and procedures
• Monitor room inventory levels and reconcile discrepancies
• Manage staff performance to achieve departmental goals
• Provide coaching and guidance to improve staff work performance
• Manage emergency situations
• Record and report all unusual events to the Management
• Other ad-hoc duties and responsibilities as and when assigned

Requirement:

• At least Diploma in Hospitality Management or equivalent
• Min. 2 years of working experience as Duty Manager
• Able to perform rotating shifts, including weekend and public holidays
• Team player with positive work attitude
• Passionate to serve and go the extra mile for guests
• Possess excellent communication, interpersonal and leadership skills
• Able to make sound decision and solve problems effectively
• Able to work under pressure

Possess experience in Customer Service in a Hopitality environment

• Possess experience in Customer Service in a Hopitality environment
• Normal office working hours; Mon-Fri
• Management role overseeing a team

On site customer service role for Asian Real Estate Company. Join our client’s dynamic customer service team, a leading provider of real estate solutions in Singapore. They are dedicated to delivering exceptional service and operational excellence in an engaging work environment. They are currently seeking an Assistant Manager to uphold their high standards and improve customer satisfaction.

Responsibilities

• Supervise daily operations to ensure compliance with established standards, performing regular audits and coordinating maintenance with vendors.
• Mentor and support team members, facilitating effective communication of daily tasks and resolving any challenges that arise.
• Collaborate with HR to oversee staff performance, training, and development programs.
• Engage with external service providers, negotiate contracts, and ensure adherence to procedures and budget constraints.
• Assist with month-end billing, track collections, and manage petty cash and inventory.
• Ensure a smooth experience for clients during move-ins and move-outs by promptly addressing their requests and concerns.
• Support sales initiatives in the absence of the Centre Manager and coordinate client events and networking activities.
• Maintain compliance with audit standards while striving for high levels of customer satisfaction.

Requirements

• Bachelor’s degree in Tourism Management, Business Management, or a related field.
• 3-5 years of experience in the Hospitality industry, focusing on customer relations and operations is a MUST.
• Proficient in MS Office, with strong customer service and communication skills, along with the ability to upsell and maintain operational standards.
• Service-oriented, detail-oriented, organized, and dedicated, with a strong sense of urgency.
• As you will be dealing with international candidates a high level of Engllish is Required to uphold service standards.
• Only candidates with valid working rights will be considered.

For more information about this role please contact Alex Beattie at +852 3892 2368 / [email protected]. Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified