The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

- Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

Core Function:
The incumbent will assist in increasing the awareness and mindshare of the NUS Business School globally in support of driving more traffic from various key markets to the school.

Key responsibilities include:

• Create, manage and oversee the brand guidelines and assets across all touchpoints. As a brand custodian, it is also necessary to preserve the integrity of the NUS Business School brand and its narrative, in all applications.
• Coordinate and synergise the branding and publicity activities within the corporate communications department and possibly the across the other departments, if needed
• Develop and execute effective market specific branding and publicity initiatives and campaigns that support the school’s business objectives
• Work with internal and external stakeholders to ideate possible initiatives that will elevate the school’s brand globally
• Monitor and analyze the performance of the various initiatives and provide recommendations for improvement

Other functions:

• Oversee the coordination of the NUS Business School Commencement Ceremony

Qualifications

• Tertiary Education preferably a degree in mass communication, new media, marketing or business
• Five years of proven working experience in executing branding and marketing communications campaigns
• Comprehensive understanding of the various mainstream and digital platforms and the know-how to integrate content and platforms for optimal audience engagement
• Good knowledge and practical skills in media planning and marketing analytics
• Adept at copywriting and customizing messages and visual assets for targeted marketing purposes. Strong proficiency in spoken and written English is required.
• Meticulous, proactive, creative and can think outside the box
• Team player and able to identify synergies with various departments within the school
• Strong ability to multitask, plan and manage projects, and adhere to project deadlines
• Proficient in Photoshop, Adobe Creative Suite software packages and in-design skills will be an advantage

(Appointment job grade will commensurate with the selected candidate's experience)

• High Salary with Attractive Bonus Package (Bond Completion & Year-end Bonus)

• Service Bonus up to $10,000.

• No Experience Required; Training and Certification Provided

• Evergreen Industry with Job Security

• Opportunities for Growth/Career Progression (supervisory positions available)

• Supportive and Compassionate Management Team

Job Descriptions:

• As a Lashing Specialist, your primary responsibility will be to secure and unsecure containers on cargo ships to ensure the safe transportation of goods to their destination. You will play a crucial role in preventing damage and ensuring the integrity of the cargo during transit.

• In addition, you will also work in teams to secure large cargo ships to the port’s berth.

Job Requirements:

• Candidates with no experience are welcomed!

• PSLE pass in English

• Bonus points for candidates who can work at height

• Good physical health to handle shift schedules and working outdoors

• Day Shift: 9.30am - 9.30pm (meal break included)

• Night Shift: 9.30pm - 9.30am (meal break included)

• Candidates who can rotate between day & night shifts will be considered first

• Flexible rostering can be arranged (subject to operational needs)

Still unsure? You can contact (message) +658035 8901 to arrange to speak to our friendly career advisors!

Business Development Executive (F&B Industry)

Working days: 5.5 days work week

Working hours: 8.30am - 5.30pm

Salary: $3000 to $4000 + Car Allowance $1200

Location: Woodlands

Key Responsibilities

• Responsible for developing new prospects and maintaining existing accounts in the Food Service/ HORECA channels.
• Identify leads and develop strong business relationship with customers
• Maintaining of good rapport with existing customers
• Responsible for driving growth and achievement of monthly sales target
• Managing customer’s account receivables to ensure timely and prompt payment
• Monitor current trends in the industry with competitors and market activities

Requirements

• Min. Diploma in Business Administration or equivalent
• Min. 1-3 years of relevant Business Development / Sales experience in F&B industry (Preferred in Food Service Channels)
• Driving license with own Transport is a must to perform customer visits

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: $3000 - $4,000
• 
  

The Customer Service Executive is part of the customer service team running the order-to-cash flow, with key focus on ensuring internal and external customers are taken care of in a timely manner. Other working partners include other functions within the office, 3PL warehouse and so on.

Job Description:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Job Requirement:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Position: Service Crew
• Working Days & Hours: 5.5 days (44 hours per week)
• Salary: $2500 - $3200
• Location: Tanjong Pagar

Job Description:

1. Provide service to all customers according to service standard and procedures.
2. Responsible for the preparation work of restaurant opening and closing operation hours.
3. Answering customer’s queries regarding menu items, ingredients or any other product related queries.
4. Includes bar and cashier duties.
5. Maintain quality, service & cleanliness at all times.
6. Any other job related duties requested by Restaurant Manager.

Job Requirements:

• With relevant experience.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Working day per week: 5 days (1 day weekday off & 1 day weekend off)
• Working Timing: Weekday: 8am to 6pm / 9am to 7pm (Depending on roster) | Weekend: 8am to 5pm/ 9am to 6pm (Depending on roster)

Job Description:

This is a full time role for a Retail Assistant Manager located in Clementi. Our client is one of Singapore's largest nurseries and you will be responsible for supporting the store manager with daily operations such as handling cash, managing security protocols, and ensuring team adherence to company policies. A key focus is on delivering exceptional customer service and resolving any complaints to maintain high satisfaction. The position also requires assisting in sales strategy implementation, monitoring performance, and contributing to budget planning for profitability. Additionally, it includes overseeing inventory management, analyzing product movement to optimize stock levels, leading staff through training and supervision, and maintaining visual merchandising standards. The role also involves collaborating on marketing efforts to boost sales through promotions and events.

Qualifications:

• Diploma in Retail Management, Business Administration, or a related field.
• 2-4 years of experience in retail management, preferably in the FMCG industry.
• Good understanding of the retail environment and industry.
• Ability to multitask and manage multiple projects simultaneously

About the job

As an Operations Lead for a fast-growing direct-to-consumer contact lens brand, you will oversee the day-to-day operations and logistics of order fulfillment, inventory management, customer service, and sustainability initiatives. You will work closely with various internal teams and third-party partners to ensure smooth, efficient processes and an excellent customer experience. This position requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.

Key Responsibilities:Order Fulfillment & Customer Service

Order Processing & Fulfillment

• Monitor and manage all incoming orders to ensure they are processed and fulfilled in a timely manner.
• Check for last-minute order changes in customer engagement platforms (or equivalent systems) to ensure accuracy. Submit fulfillment orders ensuring all logistics and stock are aligned.

Customer Service Management (Order-Related)

• Oversee the order-related customer service operations, ensuring that customer inquiries, complaints, and feedback are addressed promptly and efficiently.
• Work with the customer service team to resolve any order fulfillment issues (e.g., incorrect shipments, returns, amendments and exchanges).

3rd-Party Logistics (3PL) Partners

• Manage relationships with external fulfillment partners and ensure they meet service level agreements (SLAs) regarding order fulfillment, shipping times, and product quality.
• Conduct regular reviews and evaluations of 3PL performance to ensure consistency and quality standards.

Sustainability and Project Operations

Advocate Location Management

• Serve as the Primary Contact (PIC) for advocate locations, ensuring smooth communication and operations.
• Coordinate logistics with advocate locations to ensure recycling bags are sent in time for pickup.
• Manage the relationship with advocate location PICs, ensuring satisfaction with the program and smooth operational processes.
• Ensure that the courier is contacted and scheduled for collection when advocate location PIC reports that the bags are full.
• Coordinate with the marketing team to ensure that awareness materials (e.g., leaflets, posters) are provided to advocate locations to educate consumers about the recycling program.

Recycling Program Management

• Oversee the sustainability initiative involving the collection of used contact lens blisters, including liaising with recycling plants.
• Ensure that blisters are properly sorted and ready for recycling according to the plant's requirements.
• Weighing and recording the amount of material (in kilograms) collected for tracking and reporting purposes.
• Advocate Location Awareness:

Inventory Management

Inventory Forecasting

• Develop and maintain accurate inventory forecasts to ensure adequate stock levels are available for order fulfillment while minimizing overstock.

Inventory Systems & SOP Implementation

• Implement and manage inventory management systems to track stock levels in real-time.
• Oversee the integration of these systems with order fulfillment and customer service platforms to ensure seamless operations.

Stock Count & Reporting

• Conduct real-time stock counts to ensure inventory accuracy and prevent stockouts.
• Generate weekly reports on inventory levels, stock turnover, and any discrepancies for review by senior management.

Volunteer Management (Sustainability Initiative)

Volunteer Recruitment, Training and Coordination

• Lead the recruitment process for volunteers involved in the sustainability initiative (e.g., foils peeling and blister sorting).
• Ensure that volunteers are trained in the proper procedures for handling materials for recycling.
• Track volunteer participation and performance, ensuring that targets for the sustainability program are met.

Key Qualifications & Skills Required:

• 3-5 years of experience in operations management, ideally in a D2C or eCommerce environment.
• Experience in order fulfillment, logistics management, and customer service is a plus.
• Sustainability program management experience is highly desirable.
• Strong organizational and time management skills, with the ability to juggle multiple tasks and priorities.
• Proficiency in inventory management software and basic Excel skills.
• Excellent communication and interpersonal skills, with a strong ability to build and maintain relationships with internal and external stakeholders.
• Problem-solving mindset, with the ability to resolve operational issues quickly and efficiently.
• Data-driven approach to decision-making and performance tracking (inventory levels, 3PL performance, etc.).
• High attention to detail, especially in tracking inventory and monitoring fulfillment processes.
• Proactive and hands-on leadership style.
• Passion for sustainability and environmental initiatives.

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 offices around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Investment Services Private Markets

We manage deal structuring, due diligence and closing. We provide financial operations to GIC’s private equity, infrastructure, and real estate assets, as well as tax structuring, corporate holding structures, valuations, and financial reporting.

Investment Finance & Controllers (“IF&C”)

The Investment Finance & Controllers Team is responsible for deal finance advisory including buy-side and sell-side financial due diligence, portfolio control, treasury and cash management, valuations, investment operations, investment and portfolio accounting, financial reporting, and special purpose vehicle management for GIC’s private investments.

We are looking for a suitable Assistant Vice President to join our Controllers team.

What impact can you make in this role?

You will be part of a team that is an integrated investment service team that partners the business in providing services to support private markets investment.

We are seeking an Assistant Vice President to focus on investment operations. This role involves interactions within IF&C, identifying continuous improvements to our processes, streamlining complexities in our operating model , and ensuring the seamless integration of these solutions into our investment operations. This role works closely with internal and external stakeholders to support finance operations throughout the investment’s life cycle.

What will you do as an Assistant Vice President?

• Review deal activities throughout the investment life cycle, such as setting up investment structures, bank accounts, provision of KYC documents, funding process for investment funding (capital calls, loan drawdowns, etc)
• Review system set up of new deals and ongoing maintenance, etc
• Review ongoing investment activities such as receipts from fund distributions, repayment and interest from private loans, etc
• Drive month-end / year-end closing activities
• Accountable as a process owner for selected processes
• Assist with internal / external audits when required
• Proactively identify areas for streamlining, automation or outsourcing to enable operations to scale
• Participate and drive workstreams independently to support business process simplification and efficiency initiatives
• Respond to information needs of management and internal/external stakeholders
• Provide coaching to new and junior team members

What qualifications or skills should you possess in this role?

• Bachelor in Accounting, Finance or relevant disciplines
• At least 4 years relevant accounting work experience in the finance, accounting or private markets industry (not limited to private equity, private credit, real estate, infrastructure)
• Self-starter who is detail oriented, very organized and pro-active in executing responsibilities
• Demonstrate a strong risk attitude
• Demonstrated ability to multitask, manage and complete multiple priorities on time with minimal direction
• Displays behaviours of self-reliance
• Displays high intellectual curiosity and innovative mindset
• Focuses on delivery excellence and accountability
• Able to work independently to meet deadlines
• Strong stakeholder management skills
• Proficient in Microsoft Office applications

Work at the Point of Impact

We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC

At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer

GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please email [email protected] at any point of the application or interview process if adjustments need to be made due to a disability.

Learn more about our Investment Services Private Markets Department here: https://gic.careers/group/investment-services-private-markets/

To be considered for the role, please submit a formal application through the GIC Careers site at

https://careers.gic.com.sg/job-invite/16011/

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week. (11am - 8pm/ 12pm - 9pm)
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job Description

As an After-sales Technical Engineer, you will play a crucial role in ensuring customer satisfaction by managing all aspects of after-sales services. This includes coordinating with service engineers, preparing quotes for fault calls and repairs, and overseeing perventive maintenance contracts. You will assist with site surveys for minor projects, gather necessary information to aid the sales team in quoting, suggest site requirements for installations, power, and access, and manage distributors for projects won. Additionally, you will assist in preparing safety-related documents for preventive maintenance contracts (PMC) or minor projects. Your role is essential in maintaining strong relationship with end users and ensuring smooth operations for after-sales services.

Key Responsibilities

1. Manage Service Engineers' Whereabouts.

2. Quote for Fault calls & After Sales Repairs.

3. Prepare preventive Maintenance Contracts.

4. Assist with Site Surveys.

5. Promote Maintenance Contracts.

6. Assist in Quoting for Small Projects.

7. Manage Distributors for Project Wins.

8. Prepare Safety-Related Documents.

Requirements

1. Knowledge of Automatic Door Operator : A Solid understandign of automatic door operatos, their functionality, and maintenance requirements.

2. Possession of a Class Driving License

3. Knowledge of Ironmongery and Door Closers : Familiarity with various ironmongery products, including door closers, and their installation and maintenance.

4. Familiarity with Singapore Building Environment Regulations : A good understanding of the building and safety regulations in Singapore related to doors, door operators and associated hardware.

Overview

Mayer Brown is a leading global law firm with offices in 26 key business centres across the Americas, Asia, Europe and the Middle East. With approximately 200 lawyers in each of the world’s three largest financial centres — New York, London and Hong Kong — we are uniquely positioned to advise leading companies and financial institutions on their most complex legal needs. We have deep experience in high-stakes litigation and complex transactions across industry sectors, including our signature strength, the global financial services industry.

We are a collegial, collaborative and diverse firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support and development they need to grow, thrive and realise their greatest potential. We also encourage all our people to use their skills to support the wider community through our pro bono and community volunteering programmes. At Mayer Brown the principles of mutual respect, dignity and understanding are central to the way we work and help to provide an environment where diversity and inclusion are embraced.

Operating as Mayer Brown PK Wong & Nair in Singapore we have been working in a Joint Legal Venture since 1 January 2023. Singapore is one of our fastest growing offices in the region and it is an exciting time to join the firm as we transform.

Responsibilities

The Regional Security Manager (Asia) will be responsible for providing technical leadership for strategic projects and initiatives on the security roadmap, as well as participating in more general network security and architectural efforts. The person will collaborate with other managers, engineers and departments to apply and support best practices for security, server building, change management, account management, documentation, and user experience management.

Responsibilities:

• Encourage team to provide continuous feedback to one another and upper management of the Global Security team and the Chief Information Security Officer.
• Monitor and maintain the security status of the Firm’s network and the intellectual assets held, in accordance with the Firm’s security policies.
• Help the Global Information Security Manager and Global Director of Information Security/CISO as a liaison to the regional General Counsel and Risk Management.
• Perform e-discovery related matters, executing searches and producing output as required by the Firm.
• Ensure that Mayer Brown has a secure architecture for authorization and authentication internally, as well as business to business.
• Ensure that all security risks are managed, mitigated and communicated clearly and effectively.
• Ensure that objectives are achieved by working closely with all members of the IT organization and byparticipating with the Global Security Team within the security model.
• Ensure that change controls are adhered to and communicated to the partners and staff.
• Assist the Global Information Security Manager and Global Director of Information Security/CISO in leading the team past any internal and external barriers that affect the Firm’s security.
• Keep abreast of all specific security issues and communicate to the Global Manager of Information Security.
• Assist in development and maintenance of all documentation related to Global Security Team operations and functions.
• Classifying Information and Data – setting classification standards and defining security roles.
• Manage security projects and initiatives.
• Control access to the firm’s Information Systems and related security configurations.
• Secure hardware, peripherals and other equipment logically and physically.
• Develop, implement, and maintain in-house software security and hardware.
• Assist HR regarding personnel issues relating to security.
• Assist the Global Information Security Manager and Global Director of Information Security/CISO in mitigation of threats intelligence from external sources such as Government agencies, LS-ISAO community, and local law enforcement.
• Detect and respond to incidents of a security nature within the Mayer Brown environment.
• Address all Asia based tickets sent to security and assist other regions.
• Ensure monitoring and alert notifications are implemented in accordance with the business needs.
• Assist in the preparation, approval, implementation and adherence of the Information Security Policy within the firm.
• Assist in the development and authorization process of all new IT policies introduced, ensuring that the necessary security audits and tests are carried out prior to being introduced into production.
• Assist the Global Information Security Manager with client audits and questionnaires including .
• Ensure that third party providers of Mayer Brown are audited in relation to our security guidelines to protect the Firm’s data and assets.
• Regularly monitor the Firm’s compliance with the security policies and report on concerns.
• Regularly work with members of the global security team to monitor the firm’s client requirements in relation to security processes, policies, and guidelines.
• Identify and communicate to upper management the cause of all security incidents, making recommendations as to how the specific incidents can be mitigated in the future.
• Assist in ensuring that Mayer Brown’s employees appreciate the benefits of security to the organisation, themselves and their working environment.
• Review new builds periodically to verify all security standards are being met and applied.
• Ensure the IT Security site on Global Net stays updated with current material.
• Ensure whenever possible that undesirable use of IT facilities is prevented/minimised at all times.
• Perform digital forensics on technology as requested by Human Resources, Information Technology or General Counsel.
• Willing to travel 25% domestically / internationally as needed.
• Function where feasible in relation to security duties, in a variety of roles including technology expert and vendor coordinator including identifying viable technologies, gathering requirements and providing recommendations on specific solutions and firm policy modernization relating to Mobility.
• Assist the Global Information Security Manager in monitoring and controlling IT security expenses in Asia.
• Manage security vendors in relation to Asia matters.

Qualifications and Experience:

Education

• 4 year degree or relevant work experience.

Certification

• CISSP, CEH, or relevant work experience regarding security and networks.

Computer Skills

• 7 years of experience in an Information Security department.
• Excellent working knowledge of CISSP, CEH and CISM.
• Excellent knowledge of the ISO 27001 security standards.
• Good working knowledge of networking.
• Excellent knowledge of security standards.
• Ability to effectively work with and communicate with the Firm’s clients
• Good documentation experience.
• Excellent knowledge of a Microsoft Exchange email environment.
• Good knowledge of Disaster Recovery.
• Good knowledge of authentication methods.
• Technical knowledge of cloud environments such as Azure and O365.

Performance Traits:

• Must work well with others and contribute to the success of the team, communicating openly with teammates. Willingly asks questions where appropriate and guides others whenever possible.
• Personable and approachable.
• Able to work on own without direct supervision.
• Adaptable and flexible.
• Customer-service focussed.
• Excellent telephone manner.
• Ability to work under pressure and meet strict deadlines.
• Uses own initiative.
• Ability to weigh business needs against security concerns and articulate issues to customers and senior management.
• Willingness to challenge the status quo.
• Ability to be on call and respond as necessary.

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

We are no accepting applications from Recruitment Agencies for this vacancy.

Job Responsibilities:
Description

Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills


Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

58 RECRUITMENT PTE. LTD

19C9772

67026282

The role will be responsible for 3 functions within the IT Business Group:

• IT Infrastructure
• Cybersecurity
• Governance

IT Infrastructure

• Lead a team of 24-by-7 team members to ensure technology operations are efficient and effective from cost and stakeholder satisfaction angles, and the IT environment is reliable.
• Develop and implement a systematic and rigorous approach to ensure data and system control, security and integrity.
• Ensure that policies and procedures are in accordance with evolving regulations, legal requirements and industry standards.
• Ensure that policies and procedures are complied with, and audit findings comprehensively addressed.
• Ensure the IT infrastructure has strong protection, detection, and response capabilities for cybersecurity threats.
• Maintain a business continuity and disaster recovery plans to ensure timely and effective restoration of data and IT services in the event of a disaster.

Cybersecurity

• Drive organization wide IT awareness initiatives through provisioning of CBT for security, identify possible gap of understanding in staff and facilitate re-training/awareness session.
• Facilitate Information Security Management System (ISMS) audit planning, coordination, management response, rationalisation and collation and tracking of audit action items with internal and external parties.
• Drive simulated phishing campaigns to improve security posture of organisation.
• Ensure compliance with ISO27001 and Cybersecurity Code of Practice under the Cybersecurity Act.

Governance

• Enforce IT policy, standards and procedures/guidelines in accordance to internal policies, and applicable regulations (such as PDPA, Cyber Security Act, EMA Regulations, and Computer Misuse Act).
• Perform periodic reviews of the IT system access.
• Facilitate IT audit planning, coordination, management response, and tracking of audit action items with internal and external parties.
• Perform IT compliance check by reviewing control effectiveness.
• Perform IT audit on established standards.

Financial Management

• Manage the annual IT budgeting exercise with Finance.
• Track OPEX and Capex spend against budgets.
• Manage purchase requisitions and process invoices for IT purchases.
• Prepare waiver of competition, variation order, evaluation and award papers where necessary.
• Track contracts – utilization and renewals.
• Track assets, licenses, maintenance expiry dates, end of life/support dates.

Requirements

• Degree in Information Systems, Engineering or related discipline.
• At least 10 years’ experience in an IT related field.
• Candidates from oil and gas industry, complex utilities and infrastructure corporations will be considered favorably.
• Demonstrated ability to lead and perform at a management capacity, demonstrating initiative, creativity, and consensus-building skills. Serve as a member and leader of various corporate committees and task force groups.
• Proven track record of successful large project implementations, broad IT infrastructure and application architecture knowledge. Have strong infrastructure domain knowledge around cloud computing.
• Self-starter, independent, and hands-on. Good interpersonal, facilitation skills, customer focused/service oriented, and has effectively affected change.
• Ability to work as part of larger teams and leading cross-function team initiatives

Candidates with more senior experience will be considered for the Senior Manager role.

Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo!

Regional Program Manager (Remote)

Full time, Singapore, Hong kong

In this role, you will be responsible for managing all aspects of assigned client portfolio of global account(s) to include but not limited to client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing, payment and profitability), business planning and reviews, establishing relationships with key decision makers in multiple regions, staff development and business continuance. Direct accountability to BCD Travel or externally to the customer for the success of the contract or travel program across multiple countries across Asia Pacific.

As a Regional Program Manager, you will

• Ensure 100% client retention and account profitability through effective relationship management and strategic planning.
• Drive revenue growth by up-selling and cross-selling products and services, ensuring solutions meet customer needs.
• Negotiate and manage client contract terms, ensuring compliance with all contractual obligations.
• Act as a trusted advisor, sharing best practices and industry updates, and coordinating central communication across regions.
• Oversee budgets, billing, payments, and profitability, ensuring timely settlement of customer P&Ls as per contractual obligations.
• Develop and execute business plans, manage new business implementations, and create business improvement plans, while measuring and reporting on key performance indicators.

About you

• Proven experience in managing corporate travel accounts, focusing on mid-large clients.
• Skilled in implementing regional service roll-outs and projects.
• Proficient in service level management (SLAs), negotiation, and numeric analysis using pivot tables.
• Familiar with travel industry technology (online booking tools, GDS) and corporate travel operations.
• Strong cultural awareness of Asia Pacific markets, with the ability to lead meetings and engage stakeholders professionally.
• Fluent in written and conversational business English; proficiency in Mandarin and Cantonese is preferred.

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at [email protected]

Main responsibilities

• Deliver IT projects/releases within the agreed budget and schedule without compromising quality, with strong tracking/budget control skills
• Be knowledgeable functionally and drive projects, Inclusive of BAU works, from initiation to post implementation support following SDLC/Agile methodologies. Enforce the Bank's project management policies and procedures.
• Set expectation and project governance at kick off and monitor adherence/compliance throughout the project phases.
• Lead the (Core and Extended) Teams together and collaborate closely to deliver the project/release. Ensure delivery plans, objectives and targets are aligned clearly with the teams and stakeholders.
• Collate progress statuses to track/align reality with delivery plan and publish the reports to stakeholders.
• Manage project Dependencies, Risks and Issues with the project teams to overcome challenges or propose mitigation plans if require escalations to Management for decisions.
• Chair Steering committee to provide communication and status reporting to stakeholders and senior management.
• Proactive in providing solutions to project issues/risks
• Manage change requests and demands that may impact approved delivery plans.
• Vendor management (where applicable).
• Stakeholder management
• Risk analysis, monitoring and mitigation
• Adept at utilizing the various Project management and related tools as well as carrying out resource levelling/ prioritization.
• Forecast any potential issues and budget deviations, as well as analysis of projections

Qualifications and Profile

• Minimum of 7 years of experiences with at least 3 years as Project Manager in a banking IT system.
• Good and proven fundamental knowledge of Project Management and Risk Management sklls are essential and required for this role.
• Good inter-personal skillsets & communications
• Proven record to setup strong project governance in large and complex projects/programs. Candidates with experience with projects with value > SGD 500k will be advantageous
• PMP certification is advantageous but not mandatory; proven track records in managing medium to large sized project teams and deliverables.
• Have experience in project budgeting/financial planning and tracking, Candidates with experience with projects with value > SGD 500k will be advantageous
• Experienced in running Agile methodologies project
• Experienced in Cash Management IT or possess Cash Management domain knowledge would be a plus.

Other Professional Skills, qualifications and Mindset

• Work on complex systems and a challenging international work environment
• Ability to adapt and keen attitude to learn and develop is a plus.
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation kills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus

Client Solutions Manager at Fintonia Group

We are looking for a driven and experienced professional to spearhead the promotion of our suite of funds and products to the wealth management channel (financial advisors, MFO/EAMs and Private Banks in Singapore). This position is ideal for someone with deep expertise in traditional fund sales to the wholesale and intermediary channel who can understand how to create successful partnership with this channel, and who is enthusiastic and knowledgeable about the ever-evolving digital asset sphere.

To be successful in this role, you are a person who makes things happen, have resourcefulness, initiative and drive in order forge partnerships in Singapore with the wealth management channel (eg financial advisors, multi-family offices, securities firms, robo-advisors, private banks). Being on the cutting edge of finance is not for the faint hearted but will you are likely to enjoy being in an entrepreneurial environment, making a significant impact and want to be part of the rapidly growing digital asset market. It is a hands-on role that will give you the opportunity to directly contribute to building a business and becoming a leader in a fast-growing asset class.

The Role:

Your responsibilities will include:

1. Strategic Business Development Leadership:

Develop and lead regional business development and partnership strategies to promote Fintonia Group’s funds and products, emphasising the innovative edge of digital assets.

Foster and deepen relationships with key stakeholders, including Financial Advisors, MFO/EAMs, asset managers and private banks.

Direct presentations, roadshows, and webinars to enhance product visibility and encourage adoption.

2. Client-Centric Solutions:

Understand market dynamics, competitor strategies, and client needs in both traditional and digital asset sectors.

Collaborate with the product development team, offering insights to ensure our funds align with client requirements and market demands.

3. Collaborative Teamwork:

Spearhead initiatives in partnership with marketing, research, and product teams to refine sales materials and strategies.

Represent the sales team in regional and global meetings, advocating for best practices and innovative approaches.

4. Regulatory Compliance:

Ensure adherence to company and regional regulatory standards throughout all sales activities.

Stay abreast of industry changes, regulatory updates, and best practices, ensuring the company’s proactive alignment.

Qualifications and Experience:

• To be a successful applicant, you are likely to meet the following criteria:
• Have 3-7 years of experience in fund intermediary sales or fund sales to high net worth individuals within a wealth management firm, with a track record of success.
• Outstanding relationship management and networking abilities.
• Experience with partnering with financial advisors, MFO/EAMs, Private Bankers and Securities Brokers.
• Willingness for regional travel as necessary.
• Familiarity with digital assets and blockchain technology and/or being a "tech geek" would be an advantage.
• Strong written, verbal and presentation skills in English is required. Mandarin language skills or other regional language skills will be well regarded.
• Proficient in Microsoft Office Suite and very comfortable with different technology tools.
• Ability to work independently but collaboratively as a team player.

About the company
A newly created role, with our client, a top-tier life insurance company, seeking an experienced actuary to support the Head of Department and guide the IFRS17 team.

About the job
You will spearhead IFRS 17 implementation, optimize actuarial systems like Prophet and SAS, and deliver critical financial insights. In this role, you’ll drive strategic initiatives, oversee system enhancements, and provide expert guidance to stakeholders. With opportunities to lead business planning and reporting, you’ll play a key role in shaping the business financial strategy while staying at the forefront of industry trends.

Skills and experience required
At leasy 8 years of actuarial experience, ideally in IFRS17, with expertise in Prophet system, and proven ability to deliver complex projects under a tight deadline.

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

Salary: ($) 3,500 – 4,000

Working Days: Monday - Friday

Working Hours: 9am – 6:30pm

Location: Bugis/Bras Basah

Contract Period: 1 year (likely Feb 2025 onwards)

Job Responsibilities:

1. Programme Coordination: Coordinate events and engagements that facilitate meaningful interactions and dialogue between volunteers and senior participants.

2. Partnership Management: Cultivate and maintain strong relationships with community partners, local organisations, schools, and other stakeholders, recognising them as key collaborators in the development and execution of the FM’s community programmes.

3. Operations Management: Work with appointed Event Management Company to manage the complex scheduling requirements for the programme – ensuring the successful assignment of suitable volunteers to event timeslots. To also manage all logistical matters to

ensure programme effectiveness.

4. Evaluation and Reporting: Monitor the effectiveness of the programme, gather feedback from stakeholders, and prepare reports to assess the impact and success of the initiative. When required, to be on-site at the programme venue to evaluate performance of

facilitators and volunteers, and implement suitable interventions should programme quality fall short.

5. Budget Management: Monitor and track budget utilisation of assigned programmes and prepare reports for proper accountability of funds and resources.

Job Requirements:

• A recognised diploma or degree in a relevant field.

• Preferably possess at least 1 year of experience in community programming, event management, or cultural outreach, preferably in a museum, garden or exhibition setting, with a demonstrated focus on interactions that cater to a diverse range of audience profile

• An interest in local history, particularly that of the pre- and post- Independence decades and/or experience with culture/heritage/arts sector-related work is preferred, though not mandatory

• Good command of the English language (written and verbal) – candidates who are proficient in a Mother Tongue language will be considered favourably

• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse community groups and key stakeholders.

• Proficiency in project management and the ability to work effectively in a team environment.

• Some weekend and after-work hours engagements might be required – candidates should be prepared to exercise some flexibility in his/her work schedule

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

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Meta is seeking an experienced indirect tax professional to join its APAC Indirect Tax team, which manages the indirect tax function for APAC region. The position will be based in Singapore and reporting into the indirect tax lead for APAC. This role will collaborate and work closely with local and international direct and indirect tax teams, international and regional accounting and other finance functions.

Responsibilities

• Work closely with the Meta tax team to ensure integration with various business functions, bring awareness to the business and support new business initiatives in the region
• Responsible for indirect tax compliance, work closely with the local finance teams and manage compliance outsource service providers, provide oversight for indirect tax compliance across the region
• Assist with tax audit and controversy matters in the region
• Monitor developments of indirect tax policies in the region, work with internal policy teams and external advisors supporting tax policy initiatives
• Analyze current and proposed tax policy changes, evaluate impacts, develop and execute plans accordingly
• Work with finance and other cross-functional teams to implement and improve end-to-end indirect tax process and procedures to mitigate risks
• Provide day-to-day operational guidance to business and finance functions and provide end-to-end support to enable products/projects go-to-market

Minimum Qualifications

• 10+ years of related finance/accounting experience (with adequate VAT/GST knowledge) covering Asia Pacific
• Degree in Law, Accounting/Finance, or Economics or similar is required
• Strong communication and presentation skills with the ability to communicate indirect tax matters succinctly to management
• Entrepreneurial spirit, hands-on and self-motivated
• Strong analytical skills, flexible, creative and results-oriented
• Able to work with and in a cross-functional team with the ability to build strong and scalable relationships
• Willingness to travel as some international travels are required

Preferred Qualifications

• Prior experience with regional indirect tax responsibilities

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Job Scope & Responsibilities

- Oversee financial planning and business performance analysis by handling full set of accounts and ensure timely closing

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables such as preparing quarterly GST submission and Corporate Tax submission & liaising with external auditor

- To ensure compliance with established financial processes, local compliance requirements, financial reporting policies and ensure all filing is done in a timely and accurate manner.

- You must possess the knowledge to evaluate the company's P&L and will be responsible to plan for the implementation of finance strategies.

- Provide management reports monthly & yearly & Audit Schedule to Director and perform any other duties as assigned by the management

Requirements

- Possess a degree in accounting, finance or related field with at least 5 years of relevant experience.

- Prior experience from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication, presentation skills & positive working attitude

- Software skills: MS Office, ERP software such as TALLY & SAP preferably

Who are we looking for?

• A people-person and an excellent communicator. You can not only talk the talk but also walk the walk when it comes to advocating for healthier, more sustainable lifestyles. You get what we're about and can communicate it in a way that resonates.
• We’re looking for someone that can help generate leads, drive sales, acquire customers and then grow with them! Pun Intended! You are a self-starter that is willing to roll up their sleeves and get their hands dirty. You have the ability to adapt and think on your feet. You have strong interpersonal skills. You are comfortable networking.
• You are someone with a growth, ‘can do’, data driven mindset. You have at least 3 years previous sales or business development experience.
• You have a good grasp of social media channels: think Instagram stories, LinkedIn posts, maybe even some TikTok for good measure

You are an urban farmer and a lifestyle enthusiast

• Regularly visit and help manage our community of wall farms throughout Singapore with support and assistance.
• Encourage, enthuse, empower and educate our communities to grow their own food and live healthier, happier, more sustainable and self-sufficient lives. No previous farming experience required - we can teach that.

You help with marketing and act as a brand ambassador

• Organise pop up events and help conduct workshops with clients
• From time to time, represent Grobrix at trade shows with that contagious enthusiasm of yours.
• Grow your personal brand and promote the company profile with social media channels.

You help drive business development and sales

• Help generate leads and drive the sales pipeline.
• Conduct client presentations with a view to customer acquisition.
• You should be as comfortable on Zoom as you are in the boardroom.

You are an account manager

• Be a primary point of contact for key clients.
• Manage and grow existing accounts, ensuring continued partnership and support. Identify upsell opportunities and work to develop them

Learn more about Grobrix.com

Industry

• Farming

Employment Type

Full-time

RESPONSIBILITIES

• Responsible for budgeting, financial planning including cash flow management and analysis of the financial performance of a group of companies
• Prepare and ensure timely and accurate monthly consolidated financial statements and accounts schedules
• Support Investment and Asset Managers in timely reporting to Management and Investors
• Liaise with external and internal auditors, tax agents and lawyers to support audit, tax and other statutory requirements
• Establish collaborative business partnering relationship and lead the team in improving existing policies and processes and transform it through the active adoption of digital tools for better efficiency and costs savings
• Any other duties assigned

REQUIREMENT

• Degree in Accountancy or equivalent professional qualifications
• At least 4 years of experience in handling full set of accounts
• Relevant experiences from the Real Estate and/or Healthcare industry will be preferred
• Experience in handling real estate and property leasing accounts are preferred
• Proficient in MS Office – Word, Excel and Powerpoint
• Ability to multi-task and manage several companies in a fast-paced environment
• Self-motivated, committed and takes initiative on the job
• Strong team player with good communication and interpersonal skills.
• Excellent team player with commitment and drive to succeed in an enterprising and dynamic corporate environment

We are seeking a detail-oriented and proactive Finance Assistant Manager to support the Finance Manager in managing and overseeing day-to-day finance and accounting operations. The ideal candidate will have strong communication skills, an advantage in liaising with stakeholders effectively, and the ability to handle multiple tasks with precision.

Job responsibitlies

• Financial Reporting & Compliance: Prepare financial statements, reports, and regulatory filings in compliance with standards and local regulations.
• Budgeting & Forecasting: Assist in drafting and monitoring budgets, forecasting cash flows, and managing funding needs.
• Taxation & Audit: Ensure timely tax filings (e.g., GST) and coordinate with auditors for successful audits.
• Accounts Management: Oversee billing, collections, accounts payable, and maintain accurate aging reports.
• Team Collaboration: Mentor junior staff and coordinate with departments for efficient financial operations.
• Perform hands-on management of daily finance and accounting activities (AR/AP, P&L, balance sheets, GST submissions).

Support the Finance Manager in:

• Preparing and reporting quarterly consolidated financial statements.
• Reviewing financial statements of group companies.
• Preparing for financial closings and audits.
• Developing and reviewing annual budgets.
• Managing cash flows for group companies.
• Review and approve daily payment transactions.
• Perform additional tasks as assigned by the Finance Manager or Management.

Job requirements

• 4–6 years of relevant experience in finance or accounting roles.
• Excellent communication and interpersonal skills, with the ability to liaise effectively with stakeholders.
• Strong analytical and problem-solving skills, with attention to detail.
• Proficiency in financial reporting and budgeting.
• Ability to manage time effectively and handle multiple tasks in a fast-paced environment.
• Organizational skills and the ability to manage multiple priorities.