As a Relationship Manager, you will engage in day-to-day tasks such as financial planning, retirement planning, investment management, and providing financial advisory services. This role involves working closely with clients to understand their needs and develop customized financial strategies.

We offer B2B and B2C solutions in the current financial services space. With multiple disciplinary in-house providors, we deal with matters from legal, financial and banking perspectives.

You will provide customized solutions for your client's Wealth Preservation and Personalised Wealth Investment needs through our wide range of comprehensive services and financial products from our partners.

Structured and diverse learning modules will be provided to ensure that you have every technical and commucation skill to perform at your best potential.

Comprehensive on the job training will be provided continuously for professional development and career advancement in financial services.

Qualifications

• Financial Planning and Retirement Planning skills
• Experience in Finance and Investments
• Expertise in Financial Advisory
• Strong analytical and problem-solving skills
• Excellent interpersonal and communication skills
• Ability to build and maintain client relationships
• Relevant certifications (e.g., Certified Financial Planner, Chartered Financial Analyst) are a plus
• Bachelor's degree in Finance, Economics, Business, or related field are a plus

Job Summary:

We are seeking an experienced Design Quality Engineer to lead quality initiatives for our thermal cooling solutions in the electronics and computing sectors. The ideal candidate will focus on ensuring design and process quality, driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and cross-functional collaboration, we encourage you to apply.

Key Responsibilities:

• Quality Monitoring & Yield Optimization: Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production.
• Abnormal Quality Management: Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement solutions and preventive actions.
• Process & Quality Control Enhancement: Strengthen internal quality control systems and enhance process capabilities. Lead initiatives aimed at maximizing operational efficiency.
• Customer Quality Assurance: Lead corrective actions for customer-reported quality issues and communicate preventive solutions to stakeholders.
• Inspection Process Optimization: Optimize the quality inspection process by integrating automation and cutting-edge technologies where applicable.
• Cross-Department Collaboration: Promote communication and collaboration between design, production, and other teams to ensure consistent adherence to quality standards.
• Team Leadership: Oversee the quality team’s task assignments, performance, and development, ensuring timely delivery of objectives.

Requirements:

• Bachelor's degree in the related field
• Proven experience in quality engineering, with a focus on manufacturing and design quality.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and industry standards.
• Six Sigma certification or similar is an advantage.
• Able to communicate with Chinese clients
• Willingness to travel and work abroad in China or Vietnam for at least 10 months annually.

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Product Manager (Card Acquiring)

We are representing a global leader in the Financial Space in search for a Card Acquiring Product Manager

• This role involves working closely with various internal and external stakeholders to identify market needs, develop strategic product plans, and deliver innovative card acquiring solutions that meet customer demands and enhance the overall payment experience.
• Responsibilities:
• Define and manage the product roadmap for card acquiring products, ensuring alignment with business objectives and customer needs.
• Collaborate with cross-functional teams, including sales, marketing, operations, technology, and compliance, to develop and implement new products and features.
• Monitor product performance, identify areas for improvement, and make data-driven decisions to optimize product offerings.
• Manage the end-to-end product development process, including requirements gathering, design, development, testing, and launch.
• Create and maintain product documentation, including user guides, FAQs, and training materials.
• Provide subject matter expertise and support to sales and customer service teams to ensure successful product adoption and customer satisfaction.

Job Requirements

• 3-5 years of experience in B2B product management, preferably in the payments or financial services industry.
• Strong understanding of card acquiring products and services.
• Experience working with card schemes (e.g., Visa, Mastercard, American Express) and knowledge of payment industry regulations and compliance requirements.
• Excellent communication, presentation, and interpersonal skills, with the ability to collaborate effectively across teams and with external partners.
• A customer-centric mindset and a passion for delivering exceptional payment experiences.

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

Happy to welcome individuals from outside the banking industry who are eager to start a rewarding career in Banking!

What is offered:

• CMFAS certificates will be covered
  Supportive environment with mentoring and training provided
  Sales position within a bank (5.5 days per week, branch hours)
  Potential earnings: Competitive base salary, along with performance-based incentives, commissions, and bonuses.
  Structured career progression based on performance
  

About the Job:

This is a branch-based, client-facing sales position, where you will focus on:

• Engaging with, prospecting, and managing a portfolio of clients
• Providing personalized insurance and investment solutions
• Building strong business relationships and identifying new opportunities

Skills & Experience Required:

• Minimum Diploma in any field from a local polytechnic or a degree
• Ability to build lasting business relationships
• Enjoy engaging with people and providing tailored solutions
• Self-motivated with a drive to succeed
• No prior banking experience required—training and support will be provided

To apply online please use the apply function.
(EA: 94C3609/ R21103354)

Principal Responsibilities:

• Develop and manage a Premier customer base, building long-term relationships with an assigned portfolio of clients.
• Oversee the total wealth of clients, matching financial and investment product solutions to their needs.
• Demonstrate a genuine interest in customers, helping them achieve their financial goals.
• Collaborate with Product Specialists to provide advanced technical support and address multiple client needs.
• Promote Premier services to potential clients, explore their needs, and refer them to relevant business units when necessary.

Requirements:

• University-level education, preferably in finance, business, or a related field.
• >4 years of experience in a client-facing environment within banking with strong relationship-building skills.
• Proven sales ability with a customer-centric approach and excellent communication and interpersonal skills.
• A strong understanding of financial markets and a genuine interest in staying informed.
• A mature, independent mindset with the ability to perform effectively under pressure.
• Relevant CMFAS cartificates

To apply online please use the apply function
(EA: 94C3609/ R21103354)

The HRIS Project Manager / BA will work in tandem with a highly talented group of implementation consultants, software developers and project support resources to design, configure and deploy their best-of-breed Human Resources Information Systems (HRIS) software solution .

Roles

• Managing the requirements lifecycle: Ensure that requirements/user stories are prioritised based on their value, complexity, and feasibility, ensuring that the most critical items are delivered first
• Developing project plans, managing schedule, timelines, resources and budget
• Preparing project status updates and MIS reports to various stakeholders
• Managing entire project lifecycles including design, development, testing , implementation
  Guiding project resources and driving key milestones and across a porfolio of concurrent customer software implementation initiatives, you will ensure that all projects are delivered on-time, within scope and within budget.
• Gathering and documenting requirements: Gather, review, analyse, validate, evaluate, and map business systems, processes and user needs and translate them into requirements/user stories with acceptance criteria
• Managing stakeholders: Engage, inform and negotiate with stakeholders to elicit and validate requirements and prioritise them
• Analysing and modelling: Analyse documents, programs, logic, process flows and specifications. Model the requirements using a range of techniques such as process mapping, story mapping, user stories and acceptance criteria, business rules

The Project Manager will ideally bring to the table:

• Min 12 years of IT experience with min 5+ years experience in project management within corporate technology environments
• Demonstrated understanding of HR/Payroll, HRIS, HCM or WFM enterprise software / SaaS solutions
• Ability to work on and collaborate between multiple programs of work
• Experience in developing, tracking and following up of project plans and stakeholder tasks across the portfolio
• Project management documentation and coordination skills
• Business domain knowledge financial services is preferred
• Strong PM capabilities in time, cost, scope, quality reporting and governance.
• Ability to lead multiple project teams across diverse platform deployments
• Great stakeholder management skills across internal project, executive management, third party provider and customer resources
• Great communication and interpersonal skills, a creative, positive approach, and dogged sense of humourThe Project Manager / BA will work in tandem with a highly talented group of implementation consultants, software developers and project support resources to design, configure and deploy their best-of-breed Human Resources Information Systems (HRIS) software solution .Roles
• Managing the requirements lifecycle: Ensure that requirements/user stories are prioritised based on their value, complexity, and feasibility, ensuring that the most critical items are delivered first
• Developing project plans, managing schedule, timelines, resources and budget
• Preparing project status updates and MIS reports to various stakeholders
• Managing entire project lifecycles including design, development, testing , implementation
  Guiding project resources and driving key milestones and across a porfolio of concurrent customer software implementation initiatives, you will ensure that all projects are delivered on-time, within scope and within budget.
• Gathering and documenting requirements: Gather, review, analyse, validate, evaluate, and map business systems, processes and user needs and translate them into requirements/user stories with acceptance criteria
• Managing stakeholders: Engage, inform and negotiate with stakeholders to elicit and validate requirements and prioritise them
• Analysing and modelling: Analyse documents, programs, logic, process flows and specifications. Model the requirements using a range of techniques such as process mapping, story mapping, user stories and acceptance criteria, business rules
• The Project Manager will ideally bring to the table:
• Min 12 years of IT experience with min 5+ years experience in project management within corporate technology environments
• Demonstrated understanding of HR/Payroll, HRIS, HCM or WFM enterprise software / SaaS solutions
• Ability to work on and collaborate between multiple programs of work
• Experience in developing, tracking and following up of project plans and stakeholder tasks across the portfolio
• Project management documentation and coordination skills
• Business domain knowledge financial services is preferred
• Strong PM capabilities in time, cost, scope, quality reporting and governance.
• Ability to lead multiple project teams across diverse platform deployments
• Great stakeholder management skills across internal project, executive management, third party provider and customer resources
• Great communication and interpersonal skills

Interested candidates please email your latest resume to [email protected]

We are seeking a highly motivated and experienced Retail Store Area Manager to oversee multiple retail locations within a designated geographic area. The ideal candidate will be responsible for driving sales, managing store operations, and ensuring a high level of customer service and satisfaction.

Key responsibilities include:

- Developing and implementing strategies to increase sales and profitability across all stores in the area

- Monitoring and analyzing sales performance, inventory levels, and operational metrics to identify areas for improvement

- Setting goals and targets for individual store managers and providing coaching and support to help them achieve their objectives

- Conducting regular store visits to ensure compliance with company policies and procedures, as well as high standards of customer service

- Recruiting, training, and developing store managers and staff to create a high-performing team

- Collaborating with cross-functional teams, such as marketing, merchandising, and finance, to drive business initiatives and promotions

- Managing budgets and expenses for the area, ensuring cost-effective operations and maximizing profitability

- Handling escalated customer complaints and resolving issues in a timely and professional manner

Qualifications:

- Bachelor's degree in Business Administration, Retail Management, or related field

- 5+ years of experience in retail management, with a proven track record of success in driving sales and profitability

- Strong leadership and communication skills, with the ability to motivate and inspire a team

- Excellent analytical and problem-solving abilities, with a strategic mindset

- Proficiency in Microsoft Office and retail management software

- Willingness to travel within the assigned area and work flexible hours as needed

If you are a results-driven leader with a passion for retail and a desire to make a positive impact on a growing organization, we want to hear from you. Join our team as a Retail Store Area Manager and help us achieve our business goals!

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Interested applicants are invited to call or WhatsApp text JY at 91184028 for a confidential discussion. Please note, that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1107106 (Wong Chee Ann Jacky (Wang Zhian))
GOREF: 10409

https://sg.go.persolkelly.com/job/apply/10409

We are seeking a dynamic and experienced Assistant Store Manager to join our retail team. The ideal candidate will have a passion for customer service, a strong understanding of retail operations, and proven leadership skills.

Responsibilities:

- Assist the Store Manager in overseeing day-to-day operations of the store

- Train and supervise sales associates to ensure excellent customer service

- Implement and maintain store merchandising and visual standards

- Monitor inventory levels and order products as needed

- Handle customer complaints and resolve issues in a timely and professional manner

- Assist with scheduling and managing staff to meet sales goals

- Ensure compliance with company policies and procedures

- Contribute to the overall success of the store by driving sales and maximizing profitability

Requirements:

- 2+ years of retail management experience

- Strong leadership and communication skills

- Ability to multitask and prioritize in a fast-paced environment

- Knowledge of retail operations, including inventory management and merchandising

- Customer-focused with a passion for providing exceptional service

- Flexible availability, including evenings and weekends

If you are a motivated and results-driven individual with a passion for retail, we want to hear from you. Join our team as an Assistant Store Manager and help us create a positive and successful shopping experience for our customers.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Interested applicants are invited to call or WhatsApp text JY at 91184028 for a confidential discussion. Please note, that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1107106 (Wong Chee Ann Jacky (Wang Zhian))
GOREF: 10410

https://sg.go.persolkelly.com/job/apply/10410

Strategic Planning and Market Development

• Develop and execute strategic business plans to identify and secure new business opportunities in both local and international education sector.

Partnership Management

• Build and maintain strong relationships with educational institutions

Client Relationship Management

• Identify and cultivate relationships with high-value clients, including students and parents

Event Planning and Representation

• Organize and participate in education fairs, seminars, and webinars to promote the company’s services

Established in 2017, WeRide (NASDAQ: WRD) is a leading global autonomous driving technology company with operations in over 30 cities across 7 countries. WeRide holds driverless permits in China, the UAE, Singapore, and the US, and focuses on developing safe and accessible autonomous driving solutions. The company offers a range of autonomous vehicles and driver-assistance systems, partnering with global OEMs and Tier1 suppliers.

We are seeking a dynamic Business Development, Senior Manager/Director to drive our expansion efforts in Singapore, Malaysia, Japan and other Southeast Asian countries. The ideal candidate will have a strong understanding of the local market, excellent relationship-building skills, and proven track record in client acquisition.

Key Responsibilities

• Work Closely with International Business Development, Director, to develop and implement strategic plans to penetrate the Southeast Asian market, focusing on Singapore and Japan.
• Build and maintain strong relationships with key stakeholders, including government agencies, industry partners, and customers.
• Conduct market research to understand local trends, competition, and customer needs.
• Develop and implement strategic business plans to achieve sales targets and drive growth.
• Collaborate with cross-functional teams to tailor products and services to meet local market requirements.
• Prepare and deliver compelling presentations and proposals to prospective clients.

Qualifications

• Bachelor's degree in Business/Engineering or a related field (preferred but not required);
• Minimum of 5 years of experience in business development, sales, or a related role, preferably in autonomous vehicle development or technology sectors.
• Familiarity with the Southeast Asian & Japan market, with experience in client development.
• Fluency in English and Mandarin.
• Excellent communication and negotiation skills.
• Ability to work in a fast-paced and cross-functional environment.
• Frequent travel is required.

Join us as Senior Manager, Finance at AIA Investment Management!

Reporting to the Head of Finance, this position is accountable for the provision of financial & regulatory reporting of AIAIM in accordance to the applicable accounting policies, standards and guidelines. Additionally, this Senior Manager will assist the Head of Finance (HOF) to manage financial governance & control documents and support HOF as the business partner to the CEO, EXCO and Senior Leadership Team of AIAIM and Holdco.

Responsibilities:-

1) Finance Governance and Control

• Review AIAIM monthly and quarterly group and regulatory reporting deliverables
• Assist HOF to monitor and ensure regulatory compliance with MAS’s Risk Base Capital framework requirements, as well as S13U and FSI-FM Incentive Grant for solvency and capital purposes
• Assist HOF to monitor outsourced finance functions and ensure it is according to the MAS, Group and AIAIM outsourcing guidelines and policies
• Lead Group Finance project deliverables to ensure enhancement efficiency and regulatory changes
• Develop and update Business Process Manuals (BPM) relating to the Finance Department according to ICFR and other internal control requirements (ISAE3402). To assist as coordinator of ICFR and ensuring BPMs and internal control matrices are in place
• Liaise with Compliance and Risk team to ensure completeness and validity of finance’s risk control matrices
• Interact with Group Internal and External Statutory Auditors on finance related audit matters and address any audit action points
• Develop/co-develop/advise finance related policies in collaboration with Group and AIAIM internal stakeholders including advising AIAIM fund vehicles to ensure policies are in compliance with AIAIM requirements
• Assist HOF in tracking and managing financial risks and contingencies for AIAIM

2) Group Financial, Statutory and Regulatory Reporting

• Lead and ensure group, statutory and regulatory reporting are prepared on a timely basis
• Lead the statutory year end and voluntary half year audits and manage the relationships with external auditors
• Prepare reports and presentations for board members, EXCO and regulatory bodies as required
• Recommend areas for enhancements and improvements for the current systems and processes to meet the challenges and needs of stakeholders and participate in projects for any development, design, and implementation of new processes, controls, and functionality changes to existing systems and processes

3) Capital Monitoring and Management

• Ensure treasury activities support by GFS is provided on a timely basis. Provide instructions to GFS for execution of treasury activities and perform final review on GFS outputs and be accountable for all the deliverables
• Assist HOF in daily cash forecasting, annual cash budgeting, determination of dividend amounts and the associated AAMP approvals including:-
• Manage time deposit placements or other short-term cash investments
• Manage FX conversions for operational requirements
• Execute cash transfers between bank accounts for funding arrangements
• Review annual cash flow budget
• Manage bank account opening, closing and signatory updates, including e-banking platforms
• Arrange approvals for and execute dividend remittances
• Assist HOF in preparing liquidity stress testing reports, if applicable

4) Business Continuity and Succession Planning

• Act as the departmental alternate BCP officer to ensure that related BCP drills pertaining to systems etc are performed accordingly and that relevant BCP documentation is updated
• Mentoring and coaching any assigned direct/indirect reports for smooth BAU continuation and eventual future career deliverables

Requirements

• University Degree in Accountancy or Internationally Recognized Accounting Qualification (ACCA, etc)
• 10 + Years finance functions including reporting and analysis in a multi-national Financial Institution, and/or accounting and auditing experiences in a big-size accounting firm
• 5 + years of supervisory or management experience
• Experience in asset management company and insurance industry is a must
• Strong knowledge of accounting standards and principles as well as in the preparation of management, financial and regulatory reports and analysis
• Proficiency in Microsoft Excel, Power Point and Word
• Knowledge of SAP Accounting System and Business Intelligence System and familiarity with using the systems
• Excellent interpersonal and communication skills to deal with local and group personnel at various levels
• Strong mentoring and coaching skills
• Ability to work under pressure to meet tight deadlines

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

Provide event registration consultancy, overall registration and stakeholders’ management including event registration planning, management and execution to ensure clients’ satisfaction and continued business. Lead and guide the team to ensure seamless delivery of assigned projects/events.

Key Accountabilities:

Event registration consultancy

• Provide sound event registration advice and solutions to stakeholders base on experience
• Offer measured recommendations relevant to the needs of the project and/or clients
• Lead and provide guidance on registration SOPs, trainings and documentations within the tea

Overall project registration management

• Manage the registration process to create a streamlined experience for invitees, including flights and hotel bookings
• Database cleaning and management
• Manage and provide timely registration reports
• Attend and facilitate (as appropriate) all regular progress update meetings
• Work closely with project teams to collate and provide information required to facilitate the planning and execution of the projects/events
• Managed onsite registration process and execution
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors and stakeholders
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Timeline management and updates
• Source, evaluate, negotiate and manage third party vendors related to registration management
• Post event database cleaning and updating
• Post event registration and attendee reports and analysis
• Post event compilation of sustainability data reports

Internal project team management

• Resource planning and assignment
• Lead and provide clear guidance to the assigned project team members

Dynamic Adaptation:

• Ability to handle multiple projects and tasks
• Draw up standard SOPs for the delivery of successful registration management
• Digital/ Hybrid event support

Qualification, Competencies/ Other Requirements:

Qualification:

• General University Degree

Knowledge & Experience:

• Graduates and/or with at least 5 years’ of work experience
• Good Microsoft Office Skills

Personal Attributes:

• Meticulous
• Good interpersonal and communication skills
• Good team player
• Good project management skills
• Adaptable and can react to changes readily
• Able to work independently
• Driven, confident and well-groomed

Etiqa Insurance Singapore is looking for a dynamic individual to join our actuarial team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

Scope Overview

• To support and actively participate in product pricing
• Implement innovative products to add value to business
• Conduct regular analysis of the experiences and impacts of the products to the business
• Assist in managing product pricing, product filing, and reinsurance negotiation for Singapore office
• Assist in implementing product development related tasks including product setup, testing and maintenance
• Provide technical support to internal and external stakeholders
• Assist in any ad-hoc projects that support the Company/Department's initiatives in Singapore

Requirements

• Bachelor Degree in Actuarial Science or any quantitative discipline
• 6 to 9 years of actuarial practices in Life Pricing
• At least passed a few preliminary examinations especially life contingencies paper (e.g.: SOA Exam MLC).
• Prophet modelling experience on life products will be an added advantage

**We regret to inform that only shortlisted candidates will be contacted.

WHO WE ARE

The SME Centre is an initiative by Enterprise Singapore started in 2005 as Enterprise Development Centres(EDCs) and renamed in 2013 to SME Centre with the objective of establishing a channel for SMEs to obtain advice/consultation on business and operational issues. The SME Centre have access to various resources to help the SMEs start, sustain and grow their businesses. They are the nerve centre for business advisory, access to capability upgrading tools and knowledge for their business growth.

SME Centre@SICCI is one of the 5 Centres in Singapore established to serve the SME community. The SME Centre@SICCI role have moved from awareness building of government assistance grants and schemes to helping SMEs develop their capabilities for growth. SME Centre@SICCI provides aspiring entrepreneurs and SMEs with a one stop business advisories and diagnosis services. SME Centre @ SICCI also conduct capability development workshops to help SMEs to grow in areas of finance, productivity, human resources &marketing. These services thru the SME Centre@SICCI are to provide the SMEs with valuable access to relevant knowledge and services that meet the needs of their businesses for growth thru the business advisors.

WHO WE ARE LOOKING FOR

The SME Centre@SICCI are looking for a dynamic go-getter individual with a never say die attitude. The candidate must have the willingness to go the extra mile to care for their customers and in ensuring the services delivered are top notch and be a partner with the SMEs in helping their business to grow. Someone who is versatile, not afraid to take ownership in growing enterprises and have an enquiring growth mindset. The Business Advisor role :

KEY RESPONSIBILITIES

1) Provide sound business advisory and information to SMEs in their operations.

2) Identify gaps and propose appropriate solutions for SMEs to help their business grow.

3) Play an active role in outreach efforts to SMEs to generate leads and referrals.

4) Engage in purposeful and productive interactions with SMEs which may be face-to-face, phone and/or email.

5) Plan and organize events and capability workshops for SME Centre.

6) Provide support to events organized by Singapore Indian Chamber of Commerce and Industry (SICCI).

7) Support the Centre Director in the smooth operations and marketing of SME Centre activities.

8) Work towards achieving the SME Centre KPI collectively as an individual and as a team.

EXPERIENCE AND KNOWLEDGE

1) Degree holder or equivalent with a minimum of 2 to 4 years of relevant experience and a good track record in advisory or consultation projects.

2) Self-driven and works well independently and within the team to assist SMEs in their business needs.

3) Knowledgeable in one or more of the following areas:

a) Business services (e.g. business matching, business registration, business operations)

b) Financial services

c) Legal services

d) HR policies

e) Management (IT services, management system, health and safety)

4) Well-versed in the regulatory requirements and various government assistance schemes would be a plus.

SME Centre@SICCI is an equal opportunity employer. Come join our team and be a part in journeying together with the SME in growth!

About the Company

EON has been established since 1996. We have helped professionals, managers and executives (PMEs) in Singapore to catalyse their career development by providing quality training programmes. We have formed partnerships with large organisations who have entrusted the training and development of their PMEs to our programmes. Our Adult Educators / Trainers are industry practitioners who are subject matter experts in their respective fields. We are known for our training philosophy of being Insightful, Inspiring and Innovating. Our courses are highly rated by learners who stay connected with us through the Friends of EON (FEON) learning community.

We are currently seeking a highly skilled and experienced Training Centre Manager to oversee the training operations. As the Training Centre Manager, you will be responsible for managing the overall training programs, marketing and sales, quality management, and ensuring the smooth running of the centre.

Responsibilities:

· Develop and implement training strategies to meet the needs of our clients

· Conduct Training Needs Analysis (TNA) to identify skill gaps and training requirements

· Develop proposals for corporate clients

· Manage and coordinate the day-to-day operations of the training centre, including scheduling, resource allocation, and facility management.

· Provide leadership and guidance to the training centre staff, ensuring a high level of performance and productivity

· Develop and implement sales and marketing strategies to achieve business goals

· Identify new business opportunities and build strong client relationships

· Generate leads and manage the sales pipeline effectively through HubSpot

· Conduct competitive analysis to stay ahead of market trends

· Build and maintain relationships with clients, trainers, and other external partners.

· Monitor and evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes.

Requirements:
- Proven experience as a Training Centre Manager or similar role
- Strong communication and interpersonal skills
- Excellent team management and leadership abilities with strong result focus
- Ability to build and maintain relationships with clients and stakeholders
- Strong critical thinking and problem-solving skills
- Proficient in project management and program development
- Experience in Training Needs Analysis (TNA) and designing training programs
- Familiar with regulatory requirements and industry standards


If you meet the above requirements and are passionate about training and development, we would love to hear from you. Please submit your resume and salary expectations for consideration.

about the job

• Leadership and Coaching: Mentor and guide Relationship Managers to enhance their sales capabilities, deepen product knowledge, and strengthen client management expertise.
• Business Development and Growth: Lead initiatives in client acquisition and business expansion to grow the bank's Priority Banking and wealth management portfolios.
• Performance Management: Deliver regular updates to senior management on team productivity, client satisfaction metrics, and revenue performance.
• Strategic Planning: Develop and implement business strategies to achieve organizational goals, drive market penetration, and strengthen client relationships.

skills and experience required

• Minimum of 5-8 years of experience in wealth management, Priority Banking, or a similar client-facing role.
• Strong leadership and coaching skills with a demonstrated ability to manage and motivate teams.
• Excellent interpersonal and communication skills for building strong relationships with clients, team members, and stakeholders.
• Comprehensive knowledge of financial products, including investment instruments, wealth management solutions, and risk management tools.

To apply online please use the apply function
(EA: 94C3609/ R21103354)

WE ARE ON THE HUNT TO HIRE THE BEST CUSTOMER SERVICE & OPERATIONS EXECUTIVE TO JOIN OUR CUSTOMER RELATION TEAM!

Job Highlights

• No Sundays, Centre holidays
• Yearly salary increment, Work-life balance, Medical/dental
• Your contribution matters! Plenty promotion opportunities

An enrichment centre established since 2009.
The Writer’s Place is The School of Writing in Singapore for primary school students to learn the art of English creative writing. Being a pioneer with more than a decade in the industry, we are still strongly committed to helping children gain confidence in English creative writing and performing well in school!

Job Description:

• Provide administrative, customer and management support
• Be the forefront in handling customers’ enquiries
• Recruitment and enrolment of students,
• Any other tasks as required by management from time to time

Job Requirements:

• STRICTLY ONLY SINGAPOREAN MAY APPLY (DUE TO NO QUOTA)
• ABLE TO WORK tuition centre operation hours ie. Weekday nights and Saturdays
• Required to speak English and Mandarin (to liaise with Mandarin-speaking clients)
• Warm personality, self-driven, organized, confident
• Required to multi-task and work independently
• 5 working days : Tues- Fri (12.00pm-8.45pm) & Sat (8.30am – 5.15pm)
• Centre is closed on Mon, Sun & PH

Centre Location:

• Woodlands Galaxy Community Club (5 min walk from Admiralty MRT)
• Junction 10 mall (Bukit Pajang Mrt)

Job Details & Benefits for the best:

• CPF contribution
• Paid annual leave
• Paid sick leave
• Paid Public Holiday
• Good Medical and Dental benefits
• Work-life balance
• Centre holidays on top of annual leave
• Probation period of 2 months.

Excellent Career Progression:

• Company is seeking to groom capable individuals into Centre Managers
• Others position available: Centre Managers, English & Writing Teacher Specialist (Full-time/part-time)

Join us if you can be a driver of success!

Interested candidates, please send in your resume along with Expected Salary.

We regret that only shortlisted candidates will be notified.

www.thewritersplace.com.sg

Highlights:

• High Salary with Attractive Bonus Package (Bond Completion & Year-end Bonus)

• Service Bonus Up to $10k For Class 3, 4 or 5 Driving license Holder

• No Experience Required; Training and Certification Provided

• Evergreen Industry with Job Security

• Opportunities for Growth/Career Progression (supervisory positions available)

• Supportive and Compassionate Management Team

Job Description:

• Drive prime mover trucks to transport shipping containers from container ships to designated locations within the PSA Pasir Panjang terminal.

Job Requirements:

• Candidates with no experience are welcome!

• PSLE pass in English language

• Bonus points for candidates who possess a Singapore Class 3/4 driving licence (We offer sponsorship for Class 3 driving licences.)**

• Safety-conscious and have a good driving record without significant violations or accidents

• No medical concern to handle shift schedules and working outdoors

• Day Shift: 7.30am - 7.30pm (meal break included)

• Night Shift: 7.30pm - 7.30am (meal break included)

• Candidates may choose any preferred shift (Day/Night/Rotating)

• Flexible rostering can be arranged (subject to operational needs)

Still unsure? You can contact (message) +65 8035 8901 to arrange to speak to our friendly career advisors!

**Only short listed candidates will be notify**

WE ARE ON THE HUNT TO HIRE THE BEST CUSTOMER SERVICE & OPERATIONS EXECUTIVE TO JOIN OUR CUSTOMER RELATION TEAM!

Job Highlights

• No Sundays, Centre holidays
• Yearly salary increment, Work-life balance, Medical/dental
• Your contribution matters! Plenty promotion opportunities

An enrichment centre established since 2009.
The Writer’s Place is The School of Writing in Singapore for primary school students to learn the art of English creative writing. Being a pioneer with more than a decade in the industry, we are still strongly committed to helping children gain confidence in English creative writing and performing well in school!

Job Description:

• Provide administrative, customer and management support
• Be the forefront in handling customers’ enquiries
• Recruitment and enrolment of students,
• Any other tasks as required by management from time to time

Job Requirements:

• STRICTLY ONLY SINGAPOREAN MAY APPLY (DUE TO NO QUOTA)
• ABLE TO WORK tuition centre operation hours ie. Weekday nights and Saturdays
• Required to speak English and Mandarin (to liaise with Mandarin-speaking clients)
• Warm personality, self-driven, organized, confident
• Required to multi-task and work independently
• 5 working days : Tues- Fri (12.00pm-8.45pm) & Sat (8.30am – 5.15pm)
• Centre is closed on Mon, Sun & PH

Centre Location:

• Woodlands Galaxy Community Club (5 min walk from Admiralty MRT)
• Junction 10 mall (Bukit Pajang Mrt)

Job Details & Benefits for the best:

• CPF contribution
• Paid annual leave
• Paid sick leave
• Paid Public Holiday
• Good Medical and Dental benefits
• Work-life balance
• Centre holidays on top of annual leave
• Probation period of 2 months.

Excellent Career Progression:

• Company is seeking to groom capable individuals into Centre Managers
• Others position available: Centre Managers, English & Writing Teacher Specialist (Full-time/part-time)

Join us if you can be a driver of success!

Interested candidates, please send in your resume along with Expected Salary.

We regret that only shortlisted candidates will be notified.

www.thewritersplace.com.sg

As a Service Team Leader, you will be working in the hotel's Chinese restaurant and responsible for the following:

Roles & Responsibilities

• Responsible for assisting the Outlet Manager and Assistant Outlet Manager in all operational activities of the restaurant.
• Ensure that the restaurant meets the high service standards established by the hotel.
• Ensure that SOPs, policies and procedures of the restaurant/hotel are followed.
• Delegate and ensure that subordinates perform their duties according to the standards established by the hotel.
• Perform opening and closing of cashier
• Responsible for monitoring and controlling operational stocks
• Responsible for monitoring operational equipment movement and quantity
• Ensure all storage rooms are clean and well organized
• Ensure opening and closing procedures of the restaurant are well executed
• Any other ad-hoc assignment as assigned by the management.

Requirements

• Tertiary education in Tourism / Hospitality Management, Food & Beverage Management
• At least 2 years of relevant experience in a similar capacity
• Good interpersonal and customer services skills
• Willing to work on rotating shifts, weekends and public holidays

Additional Information:

• 5-day work week
• 13th month AWS and Performance Bonus
• Annual Leave from 10 days
• Up to 50% Associate Dining & Accommodation Discounts at Group Properties
• Referral Incentive of S$1,000*
• Career Development and Training opportunities

*Terms & Conditions Apply.

PARKROYAL COLLECTION Marina Bay, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted applicants will be notified.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education institute setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

• Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness.
• Input export job reference.
• Any special shipment requirements shall be resolved with the shipper prior accepting the booking.
• Keep Sales Personnel about their bookings.
• Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo.
• After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax.
• Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service.
• Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service.
• Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.
• Verify vendor’s invoice and close files.
• Other ad-hoc duties as assigned by the supervisor

Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

Scope of Service:

· Provide accurate and comprehensive information about our services

· In-house service role to respond customer inquiries promptly through in-house digital platform and WhatsApp messaging

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution

· Gather customer feedback and share insights with the management team to improve customer service and operational processes

· Maintain records of customer interactions and transactions

· Work closely with marketing team to ensure a consistent and high-quality customer service experience

Requirements:

· Relevant customer service experience or marketing assistance is preferred

· Familiar with online / digital messaging platforms for business purposes

· Excellent written in messages and verbal communication in both English and Chinese

· 8 hours from 9.30am to 6.30pm for 5-6 days week that able to commit one weekend on Saturday or Sunday to be on home-base-working

The position is only available for Contract for Service Placement / Part-time / Internship

Interested applicants, please send a brief CV to WhatsApp no. +65 88763621, we are regret only shortlisted will be notified

Job description:

• Maintain a metrics-driven and solution-oriented approach to deliver a world-class service experience.
• Co-develop and co-execute strategic initiatives.
• Lead, mentor, and coach team members to achieve their full potential.
• Handle the recruitment, onboarding, and training of new team members.
• Foster cross-team communication between Support, Product/Engineering, Marketing and Sales.
• Promote team collaboration with other Support managers and teams.
• Partner closely with Account Management Teams to ensure a seamless customer experience.
• Facilitate the implementation of new processes to enhance customer support.
• Address critical customer escalations and manage stakeholder expectations, providing senior management with resolution plans.
• Collect and analyze support metrics to drive continuous improvements.
• Ensure proactive and high-quality ticket and incident management.
• Responsible for weekly reporting, including team metrics, customer trends, issues, and requests.
• Contact customers proactively to ensure the highest level of service satisfaction and develop and implement a corrective action plan, to avoid potential churn
• Aptitude to learn and grow.
• Manage and maintain back office infrastructure with vendor support.
• Manage and support various productivity initiatives.
• Other ad-hoc responsibilities.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Business Analytics, or a related field.
• 3-5 years of relevant experience in cybersecurity/technology preferred.
• Familiarity with DDos, WAF, CDN, Cyber Threat Intelligence, and Bespoke Monitoring is an advantage.
• Training will be provided for candidates with limited prior experience.