DUTIES AND RESPONSIBILITIES

• Provide administrative support to ensure overall efficient operation of the audit team
• General administrative duties such as preparing, sorting, scanning and filing of
  documents mails and emails, etc
• Assist with the preparation of audit engagement letters, etc
• Collaborate and work with the department’s stakeholders in providing updates to the
  wider team
• Assist with the preparation of, and disseminating the audit bills to client
• Assist with the collections of Audit bills and keeping the Audit team’s aging in check
• Coordinate staff activities
• Act as the point of contact between Staff and internal/external stakeholders
• Manage emails including checking incoming/outgoing emails and following up as
  necessary
• Schedule and coordinate appointments and meetings
• Prepare reports and documentation for meetings and appointments
• Assist with other ad-hoc administrative and project requirements as assigned by the
  Managers

REQUIREMENTS

• At least 2 year(s) of working experience in the related field is of advantage for this
  position
• Proficient in computer skills especially Microsoft Office applications
• Meticulous and possess analytical and problem-solving skills
• Effective verbal, listening and written communication skills
• Strong interpersonal skills;
• Effective organisational and time-management skills
• Follow instructions clearly and accurately within a timely fashion
• Proactive and enthusiastic about delivering positive results
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in
  Business Studies/Administration/Management or equivalent.
• Executive experienced in Secretarial/Executive & Personal Assistant or equivalent would be of added advantage.

Want to be held to professional standards, pushed to your limits, and assigned jobs that matter? This internship position is designed for you.

We are seeking friendly, outgoing, and customer-focused individuals with great passion for the F&B industry to join our team as Front of House Intern.

The role:

· Support the FOH with customer relationships and order management.

· Providing exceptional service and creating a welcoming atmosphere for walk-in customers.

· Assist in managing orders from guests and corporate via email, whatsapp and telephone.

· Assist in preparation for deliveries

· Schedule drivers for deliveries

· Handle administrative matters related to daily operations of the business

· After sales follow up with customers and feedback to teams for improvement.

· Assist on any ad-hoc tasks/projects

Skills and expertise

We are looking for somebody who is

Proactive, resourceful and willing to put in the energy to provide our clients with the best experience.

Excellent team-player with the ability to work independently.

Organised and pays attention to details.

Possesses strong customer service and problem-solving skills.

Great at administrative skills and crafts.

Able to anticipate project needs, discern work priorities, and meet deadlines.

Willing to work occasional evenings and weekends/public holidays.

Committed to us for a minimum of 6 months.

Job Requirements:

• At least 20 years’ work experience with a minimum of 12 years' experience of working in non-life insurance and/or reinsurance company.
• At least 8 years' experience of managing insurance operations and/or planning, managing, and delivering transformation projects as a member of management team in a non-life insurance and/or reinsurance company.
• A bachelor’s degree in engineering (preferred)/economics/business management.
• Experience of creating and managing teams.

Job Description:

• Management of Information Technology function of the Company.
• Management of Company’s operations (comprising policy processing, claims processing and business analytics).
• Management of IT as well as Non-IT Transformation Projects.
• Responsibility for implementation and maintenance of Information Security and Cyber Security within the Company.

About DigiFT

DigiFT makes it easy for Web3 companies to invest in TradFi assets by providing on-chain access to institutional-grade assets. With our Tier-1 regulatory license, we ensure that investments are not just protected, but secure and transparent.
For asset owners, particularly financial institutions, DigiFT enables them to issue blockchain-based security tokens that investors can trade with continuous liquidity using an Automated Market Maker (AMM).

DigiFT is Asia's first regulatory-compliant exchange for on-chain real-world assets to be licensed by the Monetary Authority of Singapore as a Recognised Market Operator and Capital Markets Services provider. Established in Singapore in 2021, DigiFT is dedicated to meeting regulatory requirements in the markets it operates in, while delivering innovative yet responsible financial solutions that push the boundaries of financial services.

Purpose

As Head of Exchange Operations, you will ensure that all trading activity complies with MAS regulations (e.g., maintaining a fair, orderly, and transparent market) and adheres to the rules and procedures of the DigiFT Exchange (“Exchange”). The Singapore-based Exchange Operations team is responsible for Exchange Operations and Helpdesk services for the Exchange.

The Head of Exchange Operations will play a critical role in the growth and development of the Exchange as a member of the management team, reporting directly to the COO.

Responsibilities

1. Team Building and Strategy: Build and lead an operations team for the Exchange, including developing policies, strategies, and budgets.
   Establish standard operating procedures for Exchange Operations, Pricing, and Helpdesk activities.
   
2. Customer Support and Onboarding: Serve as the lead point of contact for key customer accounts, providing customer support, client onboarding, and other operational services. Foster strong customer relationships and develop trusted advisory connections with key accounts.
   
3. Regulatory Compliance: Ensure the Exchange operates in compliance with MAS regulations, maintaining a “fair, orderly, and transparent” market.
   Implement and enforce Exchange rules and procedures, as well as regulatory compliance policies (Compliance Procedures). Develop and operationalize the risk management framework for trading platforms.
   
4. Incident Management and Reporting: Manage and resolve operational incidents, including conducting root cause analyses and implementing process or technology improvements. Provide regular reports to regulators and top management, supported by analytics, dashboards, and other metrics.
   
5. System and Process Optimization: Develop and monitor systems to measure exchange performance and operational risks, reporting key metrics to governance committees. Regularly review system performance to enhance the overall trading experience.
   
6. Market Surveillance: Conduct market surveillance to prevent market abuse and manipulation.
   
7. Collaboration and New Initiatives: Work with the Technology team to implement new products, regulatory requirements, and policy changes, including formalizing process flows, updating KPIs, and conducting training. Collaborate with internal teams to design and implement enhancements to systems and processes, delivering best-in-class services to the market. Partner with Business Development and Technology teams to manage and optimize the listing and delisting of digital assets.
   
8. Investigations and Governance: Investigate breaches and support Compliance and other departments in their investigations. Oversee and evaluate the performance of outsourced service providers, ensuring accountability and reporting to governance committees.
   
9. Operational Support: Provide Exchange Operations and Helpdesk services for other markets within the DigiFT group during Singapore office hours.
   
10. Business Continuity and Disaster Recovery: Oversee the Exchange’s Business Continuity and Disaster Recovery Framework, ensuring thorough planning, execution, and reporting of test exercises to governance committees.

Qualifications

• Bachelor’s degree or equivalent.
• Extensive experience in exchange operations, market surveillance, or equivalent roles.
• Strong knowledge of exchange operations, blockchain technology, securitizable assets, and security tokens.
• Excellent verbal and written communication skills in English and Mandarin.
• Strong organizational and people management skills.
• Candidates with less experience may be considered for roles within the expanding operations team.

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for Senior Operations Officer to grow our business.

Responsibilities

• Ensure seamless processing of transactions for Loan products, Trade Financing products, and Supply Chain Financing products.
• Processing and managing of the payment process for loan referral fees.
• Perform first level AML check for transactions, SWIFTs name screening and raise STR when required.
• Coordinate and provide oversight of overall end-to-end Supply Chain Financing operations processes.
• Responsible for examining trade financing documents in accordance with international standards and for the loan and collection of international trade financing business.
• Responsible for the anti-money laundering and anti-terrorism (AML/CFT) compliance review in the international settlement business.
• Monitor/Control all transactions received and ensure smooth delivery and achieve performance and contribute to achieving business goal.
• Ensure prompt resolution of queries and escalations from internal and external stakeholders.
• Provide support for ad-hoc projects (Run and change) on behalf of the department in relation to Loan and Trade Financing products and to participate in UAT testing.
• Ensure Loan and Trade Operations procedures and policies are being followed and deviation escalated to Management.
• Ensure operational obligations are in compliant with Bank’s KYC policy, local and global regulatory requirements.
• Provide cross functional support within the Operations department when required.
• Work with relevant stakeholders on delivery of business performance and ensure daily adherence to service level and quality standards in end-to-end delivery of services.
• Identify opportunities and initiate suggestions for improvements.

Requirements

• Bachelor's degree in Banking, Finance or equivalent.
• Minimum 4 years of prior work experience in similar function in banking industry.
• Prior experience working in a bank’s Loan Operations unit and/or in Supply Chain Financing implementation team and ability to manage programs from implementation to execution.
• In-depth knowledge in Commercial Loan products (both bilateral and syndicated), Trade Financing products, UCP/ISP rules, URDG etc.
• Strong awareness of KYC/AML regulations and full understanding of Risks and Control requirements.
• Strong working compliance knowledge in Trade Financing Due Diligence/AML requirements.
• Strong working knowledge of applicable Trade Financing products and best practices of Trade Financing processes.
• Excellent communication skills with ability to multi-task while staying detailed oriented and having effective time management skill.
• Ability to work independently while being an effective team player, with ability to manage work under pressure.
• Candidates with Trade Finance experience will be considered favorably.
• Technological orientation with proficiency in MS Excel VBA an added advantage.

Responsibilities:

Program Support Activities

• Develop and deliver training within the scope of ATM system contracts.
• Develop and maintain the training syllabus including:Production and maintenance of training methods/tooling and documentation as directed by the Training Manager.
  Maintenance of eLearning syllabus/content.
  Managing access to eLearning as required by project/program requirements.
• Provide operational support to V&V:Contributing to test validation on time and on budget, in cooperation with the customer representatives, during Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) at the program’s relevant site
• Contributing operational concept/context to the correction and validating the Problem Change Reports (PCR’s) in coordination with the other teams (e.g. System Engineering, V&V)
• Contribute to the maintenance of traceability between customer requirements and the functional baseline
• Support Technical Working groups both internally and externally to define technical solutions that are operationally fit-for-purpose.
• Develop and conduct test procedures in conformity with specifications in order to ensure customers’ acceptance of ATM products.
• Provide system use guidance to existing and potential customers when required.
• Deliver ATC Awareness training as required to internal AMS teams.

Bid and Strategic Business Activity

• Provide ATS support and advice to the Thales Engineering and Marketing teams.
• Support development of Sales & Marketing Department product demonstrations in responding to Requests for Tender.
• Deliver product demonstrations to:prospective clients
  client management, technical and operations personnel.
• Review and provide feedback of proposed enhancements of the TopSky product [product roadmap]
• Assist the Operational Support and Training Manager with preparation/validation of AOS estimates in the context of projects/bids

General

• Prioritisation of competing deadline activities
• Identify risks, and propose effective solutions; execute mitigation actions and report on outcomes and residual risks
• Provide recommendations to Lead ATC Operations Specialist and Operational Authorities on modification of ATM related products/features.

Requirements:

• At least 5 years of Operational ATC experience across multiple disciplines.
• Firm understanding and demonstrated experience in training development and instruction.
• Significant ATM product knowledge or at least 2 years as a member of a Project Team involved in the implementation of a modern ATM system
• Excellent written and oral communications skills
• Capable of working in a self-directed environment without direct supervision
• Ability to work in a multicultural environment,
• Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales's key values
• Comply with all relevant company Occupational Health, Safety and Environmental policies and frameworks and work practices, with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure safe work practises at all times.
• Comply with all relevant Company policies and procedures
• Willingness to undertake periodic interstate or international travel as part of project/program support.
• ATM End users in-the-field use of Thales solutions / products.
• Operational activities, organisations, roles and customer decision making processes when implementing Thales solutions / products.
• The trend of the evolutions of the strategic operational approaches and the future needs of the customers / users.
• Air Traffic Control Licence (Current or previously held) will be added advantage.
• Knowledge in Operating System [UNIX, Linux, Windows] will be added advantage.
• Proven problem identification and analysis skills and system requirements analysis skills
• PC Software - Word, Access, Excel, PowerPoint, AuthorIT.

Our client is a leading MultiTech Social Media company. They are seeking a Music Content Operations Research Analyst to support global operations functions for music publishers and collection societies.

Job Responsibilities:

• Manage day to day ongoing operations with company's music publishing and label partners
• Develop workflows for monitoring publishing data, music content and provide scalable solutions for issue identification and resolution
• Build visual reports to track publisher metrics and trends
• Communication with partners with regard to onboarding specifications and data delivery, including general documentation
• Partner closely with cross-functional teams – including commercial partnerships, legal, product, and engineering - in an effort to scale operations support workflows across teams
• Develop a deep expertise in company’s music rights management products and how they are being used across constituent groups
• Partner advocate for contractual rights based decisions and actions

Job Requirements:

• Bachelor's degree or equivalent with min 3 years experience in music account management, operations, product management, online operations, consulting, or data analytics.
• Music or media industry research background, preferably with record label, music publisher, complex DSP or UGC platform experience.
• Manage some day to day data ownership operations with company's publishing and label partners
• Develop an understanding on company’s music rights management products with an eye on operational, system and process improvement
• Understand sensitivities around IP policy, processes, and products
• Advanced querying, data fluency, read/write specs, troubleshoot data issues, scripting, etc.; proficient in both SQL and Excel) experience.
• Knowledge of copyright and music licensing
• Knowledge of digital rights management products, especially for music
• Good communication and stakeholder management skills

If you are keen on this exciting opportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

SALT is hiring Operations Research Analyst (Music publishing) for one of the Social Media clients on a yearly renewable contract role. You are expected to think creatively about ambiguous issues, passionate about problem-solving and will also be able to work across teams and regions.

What you’ll do:

• Manage day to day ongoing operations with music publishing and label partners
• Develop workflows for monitoring publishing data, music content and provide scalable solutions for issue identification and resolution
• Build visual reports to track publisher metrics and trends
• Communication with partners regarding onboarding specifications and data delivery, including general documentation
• Partner closely with cross-functional teams – including commercial partnerships, legal, product, and engineering - to scale operations support workflows across teams
• Develop a deep expertise in music rights management products and how they are being used across constituent groups
• Partner advocate for contractual rights-based decisions and actions

What you’ll bring:

• 3+ years of experience in music account management, product management, online operations, consulting, or data analytics
• Technical operations capacity (ie. advanced querying, data fluency, read/write specs, troubleshoot data issues, scripting, etc., proficient in both SQL and Excel)
• Excellent communication skills and the ability to work cross-functionally, both internally and externally
• Knowledge of copyright and music licensing
• Knowledge of digital rights management products, especially for music

If you think this will be an ideal job move kindly reach out to me Jaya @[email protected] alternatively you may apply via the system

CEI No: R1659595 / EA No: 07C3147

You will be working directly with our experienced systems and network engineers, gaining broad technical and operational knowledge across all aspects of the trading platform and technology stack. Our internship program is the primary way we identify top young system engineers for our Technology Operations teams, paving the path toward earning full-time opportunities at Jump.
Incumbents will be work directly with our experienced systems and network engineers, gaining broad technical and operational knowledge across all aspects of the trading platform and technology stack.

WHAT YOU’LL DO:

• The Tech Ops Intern will work with traders, operations, exchanges, and developers to optimize the trading environment and investigate and solve system issues.Build automation to manage and improve the production trading environment and proactively monitor the overall health and performance of the trading platform
• Work closely with our world-class technology organization to:Analyze and troubleshoot complex system, software, and networking infrastructure issues
• Design, implement and optimize network infrastructure for proprietary low latency trading applications at various data centers throughout the world
• Work closely with risk management and trading teams to coordinate changes and manage incidents
• Manage and assess operational risk of change control into the production environment
• Define and document process and procedure
• Other duties as assigned or needed
  

SKILLS YOU’LL NEED:

• Major in Computer Science/Engineering, Information Systems, or related technical field
• Experience working with Linux/UNIX OS including advanced commands and shell scripts
• Practical working knowledge of python
• Understanding of networking concepts such as routing, multicast, ethernet
• A rigorous, detail-oriented approach to operations
• Ability to operate and communicate clearly under pressure
• Desire to work in a collaborative, team environment with a positive can do attitude
• Reliable and predictable availability
  

The role reports to the Global CFO supporting Asia and responsible for overseeing and coordinating various operational activities within the organization. He / She will process payments to our external partners and maintain up-to-date records of all invoices and receipts. The person will also keep track of inventory, maintaining financial / sustainability and client records, handling maintenance issues and providing administrative support as needed.

Operations

- Work with colleagues in China and Europe to ensure that all inventory record are kept up to date

- The person will also assist the Operation Manager in maintaining / coordinating sustainability related work

Payments / Administrative

- Processing payments for our suppliers and vendors by inputting into banking platform

- To follow up, ensure authorizations are obtained promptly and record all payments on a timely basis

- May call upon to assist in data entry into the accounting system and maintain accurate financial records, maintenance of proper filing systedm, ensuring all records are in proper order.

- Banking matters - cheque deposits, token application etc

- Provide assistance with Admin and Corporate Secretarial Services

- Assist in liaising with external stakeholders e.g. auditors, tax agent, company secretary, etc.

- streamlining filing systems, and performing ad-hoc tasks

REQUIREMENTS

· Min O level or equivalent

· Strong organizational and multitasking skills, with attention to detail and accuracy.

· Ability to communicate effectively with internal teams and external partners via phone calls and Whatsapp messaging

· Proficient in Microsoft Office (Word, Excel).

· Impeccable time-management skills

· Capability to stay organized and maintain detailed records

· Excellent communication skills and ability to collaborate effectively with cross-functional teams.

· Proficient in spoken and writing English and Chinese / Mandarin (in order to communicate with Chinese counterparts)

Job Purpose:

This is a 6 months contract role. The job purpose of the Junior Operations Analyst role is to provide support to the Head of Operations in the department daily operations. Undertake designated activities within the department to ensure service standards are achieved and risks managed. Be responsible for carrying out a range of demanding clerical, reconciling, data administration and control / monitoring services and duties, in order to ensure timely delivery of a quality service to clients, other Bank ABC units and departments in line with agreed service standards and within budgets.

Main Responsibilities:

· Primary person to support Head of Operations to respond to client instructions, internal stakeholders and Bahrain processing team for transactions relating to trade finance, bilateral and syndicated loans, remittances, Money Market deposits and other Treasury products.

· As directed, support/undertake the timely and accurate delivery of all requested tasks and initiatives as part of the daily operational work assigned by the HOD.

· Ensure customer satisfaction and provide professional customer support.

· Ensure that the work processed by self and the team adheres to all specified Bank processes, procedures, standards, and relevant external requirements.

· Identify and suggest improvements to new and existing processes / procedures / systems and the way in which the team operates to improve service quality and process efficiency.

· Maintain up-to-date awareness of market conditions, bank products and services to ensure that best practice is adopted where required.

· Participate in the evaluation and implementation of new or upgrades to existing IT systems and new products including the performance of robust user testing in accordance with bank standards.

· Prepare periodical reports and escalating irregularities to management and other regulating units/parties.

· Provide back-up cover for other colleagues absent due to sickness, training, annual leave etc.

· Recommend and implement changes to the way in which the team operates to improve service quality and process efficiency.

· Respond to a range of demanding enquiries, clarifying customers and other departments/units understanding of the information being given.

· Undertake duties at a similar or higher level as required.

· Undertake delivery of designated activities in order to provide an effective service to other departments/units in accordance with agreed service standards.

· When required support line management with the implementation of changes in own work area.

Job Requirement:

Knowledge

· Good understanding of the risks and attributes of the Group’s key products, services, operations, and technology gained from hands on experience in operational roles.

· Strong knowledge of MAS regulatory requirements for the Branches products, services and operations.

· Self / Work Organization: Knows how to prioritize tasks and diarize effectively to achieve deadlines. When appropriate co-ordinates and allocates tasks, ensuring full and effective use of resources available.

· Keyboard / Software Applications: Has a thorough understanding of Microsoft Office software including Visio and systems appropriate to the role and can input and extract information to provide a variety of reports.

Education / Certifications

· Bachelor Degree in one of the following fields Finance, Banking, Accounting, Business or Risk Management

Experience

· Minimum 3 - 6 years banking experience in Commercial Banking (Trade, Loans, Treasury)

Personal Attributes

· Fluent English (spoken and written)

· Oral Communication: Uses clear, concise and jargon-free speech to explain products/services/procedures and resolve problems. Uses effective telephone manner with customer/colleagues.

· Written Communication: Produces written responses to enquiries using appropriate wording. Produces clear and accurate written material.

· Perceives changes as opportunities to learn and not threats.

· Sees change from the perspective of the customer.

· Team Player and Self-motivated who gains and develops skills set to meet challenging requirements.

· Excellent organizational skills and ability to work under pressure with strong time management and minimum supervision.

· Flexible and positive approach to work, ‘can do’ attitude and ability to think beyond what is being requested.

Etiqa Insurance Singapore is looking for a dynamic individual to join our Finance Operations team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• Ensure the timely and accurate processing of policy payments and commissions, adhering to established procedures and deadlines.
• Support the month-end closing process, including reviewing commission and referral reports, preparing journal entries, and posting them to the general ledger (Oracle).
• Investigate and resolve discrepancies in bank and balance sheet reconciliations, and collaborate with internal stakeholders to ensure prompt resolution.
• Ensure all insurance fund transactions are accurately recorded and reported, in compliance with the organization’s fund management policies and regulatory requirements.
• Monitor and reconcile interfund transactions, ensuring proper tracking and timely resolution to maintain accurate fund balances.
• Ensure compliance with internal control policies and regulatory standards, safeguarding the organization’s financial assets.
• Assist in the preparation of audit documentation and work closely with external auditors to ensure the smooth completion of audit.
• Support Operations and Customer Care departments by furnishing required information timely to prevent customers' compliant.
• Identify gaps in financial controls and proactively develop strategies to mitigate potential risks.
• Funds reservation
• Any other ad-hoc duties as assigned.

REQUIREMENTS

• Diploma or Degree in Accounting or equivalent
• Preferably with insurance background
• Minimum 2 years of relevant experience

IT Operations Coordinator

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a IT Operations Coordinator to ensure smooth infrastructure operations and deliveries are processed efficiently.

Responsibilities:
- Oversee the end-to-end logistics of equipment deliveries to data centers, warehouses, and other relevant locations.
- Liaise with vendors, suppliers, and third-party logistics partners to manage orders, deliveries, and any issues or delays.
- Ensure that all equipment and shipments are verified upon delivery, checking for accuracy against purchase orders, shipping manifests, and packing lists.
- Act as the primary point of contact for all logistics-related queries from internal teams, external vendors, and data center personnel.
- Maintain detailed and organized records of all logistics-related activities, including delivery schedules, vendor communications, and access permissions.

Requirements:
- Experience in logistics coordination, vendor management, or similar roles, preferably in a network, IT, or data center environment.
- Vendor management and procurement processes

Additional Information:
- Location: HarbourFront
- Working hours: Monday to Friday, 9 am to 6 pm, Weekend work once a month with compensated off
- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.
- Occasional travel to data center locations.
- Start off as a 1-year contract with 2 months' notice period.

We are looking for a ServiceNow Operations Engineer to join our client’s Global Operations team and assist with operations for their ServiceNow platforms. This function includes overseeing the platform’s day-to-day operations, guaranteeing system stability, and providing user report.

Experience in System / Application operations, ServiceNow platform
Strong willingness to ramp up ServiceNow skills.

Key Responsibilities and Activities:

1. Operations Support

• Be responsible for Operations of our ServiceNow Platforms, accordingly to our global operation rules / processes: This includes: Incident management, Platform Upgrades, Release Management, Health checks, Security Checks.
• Ensure proper Platform Administration and admin requests OLA fulfillment.
• Assist in troubleshooting issues and errors within the ServiceNow platform.
• Weekly report to our Global Operation Group leader.

2. Contribution to SRE (Site Reliability Engineering) activities:

• Contribute within the Global Operation team to SRE activities, aiming at improving operations effectiveness, and improvement of monitoring, automation of operations and admin tasks.
• Contribute to Definition and Documentation of processes or how-To as knowledge base articles.

3. Project involvement

• Actively participate in ServiceNow implementation and integration projects.
• Contribute to the testing and quality assurance processing during project rollouts.

4. Training

• Conduct regular training sessions for employees and contractors.
• Maintaining knowledge base articles for end users.

5. RampUp:

• Ramp Up Knowledge in ServiceNow Platform technology
• Become a Certified System Administrator

Qualifications:

• Bachelor’s or Master’s degree in information technology,
• Experience in Systems / Operations / IT.
• Knowledge of programming languages like JavaScript
• Knowledge in Security
• Basic knowledge of ITSM principles
• Experience in IT project management, DevOps/Agile
• Fluent in English

Preferred Skills:

• Excellent analytical and problem-solving skills.
• Strong communication and organizational abilities.
• Ability to document processes, configurations, and user guides clearly and effectively.
• Familiarity with HTML, CSS, and web services (REST, SOAP) is beneficial.
• ServiceNow certification (eg. ServiceNow Certified System Administrator)

JOB DESCRIPTION

An MNC in Property and Real Estate industry is currently looking for a Sales Operations Specialist to join their expanding team.

The Sales Operations Specialist will be responsible to provide support to the sales team for L1 system issues or errors, supporting sales training, becoming subject matter expert on sales and system process flows, generate quotes and service orders from the system, internal and external customer service, translating business requirements into the system for sales process, and capturing sales data.

Successful candidates can expect to work in an established organization with a cohesive team that provides learning experience.

REQUIREMENTS:

• Minimum bachelor's degree
• Minimum 3 years of experience in Sales Support role
• Previous experience handling ERP/SAP/Oracle/Salesforce/ServiceNow is a must
• Sales or Customer Service background is good to have
• Candidates with more experience in sales support and is keen to learn new system is welcome to apply

Interested applicants kindly use the apply button or send in your application in MS word format to [email protected] (EA: 18C9213 | R23112611)

*We regret that due to potential volume of responses, not all candidates will be contacted.

A. Clouet (Singapore) is the local distribution company of Maison Denis in Singapore. Incorporated in 1979, the company’s principal activities consist of the import and distribution of Ayam Brand, Alce Nero, Duchef and several other brands in Singapore. With a strong distribution network in Singapore, you can find Ayam Brand and a wide variety of other products distributed by A. Clouet in all supermarket chains, convenience stores, e-commerce platforms, general retail outlets and foodservice channels.

We are looking for a passionate individual to join our Team. The ideal candidate should possess strong interpersonal and organizational skills.

Responsibilities

· Lead, manage, and motivate a team of merchandisers to ensure consistent execution of merchandising standards in stores.

· Train and develop the merchandising team to improve their skills and ensure the highest standards in product placement and display.

· Set clear objectives, track performance, and provide regular feedback to merchandisers.

· Conduct performance reviews and provide coaching to improve the team’s effectiveness in driving sales and brand visibility.

· Conduct regular visits to supermarket chains, ensuring that products are well-stocked, properly displayed, in line with company standards.

· Identify opportunities for improving product placement and visibility to enhance customer experience and sales.

· Work with store managers to optimize product displays, ensuring products are presented attractively and positioned to drive sales.

· Build strong relationships and leverage excellent interpersonal and negotiation skills to secure additional short to long terms display space within stores.

· Monitor sales performance in supermarkets and report key metrics to senior management, identifying trends and areas for improvement.

· Analyse sales data to assess the effectiveness of merchandising strategies and promotional activities.

· Provide feedback and actionable insights to the sales and marketing teams for the refinement of campaigns and product launches.

· Lead initiatives to improve the operational efficiency and overall performance of supermarket locations.

· Ensure timely execution of promotional campaigns and new product launches in supermarkets.

· Work closely with the marketing and sales teams to align strategies for in-store activation and visibility.

· Monitor the effectiveness of these campaigns and suggest improvements based on store visits and performance data.

· Monitor product rotation and expiration dates, ensuring compliance with quality standards

Qualifications

· 5+ years of experience in operations management, merchandising or sales within the FMCG or retail sector.

· Strong understanding of supermarket operations, including product placement, merchandising and sales analysis.

· Ability to communicate and work well with others in a team environment

· Excellent communication, negotiation, and interpersonal skills

· Strong organizational skills & able to multi-task

· Strong problem-solving and decision-making abilities.

· Good negotiation and conflict resolution skills

Join Our New Restaurant in Clarke Quay Central – Exciting Opportunities Available!

We are a brand-new Peranakan restaurant opening soon in the vibrant Clarke Quay Central. Our mission is to bring the rich, flavorful heritage of Peranakan cuisine to life with modern touches, offering a unique and unforgettable dining experience. We are looking for passionate, dedicated, and customer-focused individuals to join our growing team. Whether you have a love for culinary arts, exceptional service skills, or a desire to contribute to an exciting new venture, we would love to hear from you. Why Join Us? Be part of a brand-new concept in one of Singapore's most iconic dining destinations. Work with a dynamic, creative team committed to delivering excellence. Opportunities for career growth in an exciting, fast-paced environment. Competitive salary and benefits. If you are eager to contribute to a restaurant that celebrates culture, creativity, and authentic flavors, come join us as we embark on this exciting culinary journey! www.babanyonyadelicacy.com

5 Days / Week (44 Hours)

Job Responsibilities:

• Responsible for handling food and beverage orders and serving guests
• Provide friendly, excellent service to all guests.
• Ensure cleanliness of restaurant
• Ensure compliance with SFA regulations
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements

• No Experience are also welcome
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Self motivated with good people skills
• Willing to work shift hours, weekends and Public Holidays

Full Time:

• 5 days work week
• Weds to Sun: 8am to 9pm

Service Crew Responsibilities / Requirements:

• Availability to work around peak hours, including early mornings, weekends, and holidays.
• Provide information and assistance (product or service) to customers.
• Monitor the surrounding condition
• Keep the work environment cleaning duties and responsibilities
• Maintain stock of goods
• Handle the customer's complaint

Overview

We are seeking bright and friendly individuals with excellent communication skills, willingness to learn and apply new technology and a track record for providing great customer service. You will have opportunities to work in a variety of challenging IT environments to quickly build up your IT and communication skills.

What will you be doing?

As a Senior Service Engineer, you provide Level 1 and Level 2 Support to existing clients, serve as a primary contact to identify, troubleshoot and to provide resolutions to the reported issues. Your job is to work closely with R&D Team by conducting preliminary investigations i.e., replicating the reported issues raised and communicate to the support software engineers and Quality assurance engineers of your findings to facilitate in bug fixing.

Your responsibilities will include:

• Being a representative for project-specific customer inquiries and issues that you will take ownership and bring resolution.
• Ensure customer satisfaction in Project Support and Maintenance
• Collect information and perform deep-dive analysis, diagnosis, and troubleshoot.
• Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
• Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
• Manages the status of issues raised and ensure they are resolved effectively in a timely manner.
• Continually evaluate existing processes to streamline and enhance customer support activities.
• Manage and keep tracks of change requests, bug fixes status and system updates deployments documentations.
• Prepare weekly statistic reports and able to present professionally in the weekly progress meetings with clients.
• Prepare and keep track of user manuals documentation and versions as well as release notes for upcoming enhancement releases.
• Conduct training / hand-holding sessions with users and to guide them to troubleshoot the system to resolve software issues or problems.

OK, I’m interested… is this the job for me?

We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. Bring your aptitude and build upon what you do best for our customers, partners, team, and you.

Other qualities that you’ll need to be a fit for this role include:

• Degree in Information Technology/Computer Science/ Computer Engineering
• Preferably > 1 year experience in IT Industry managing large-scale applications support
• Pro-active, customer-focused, and comfortable dealing with clients/vendors directly.
• Excellent communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Highly energetic, motivated team player, able to work under tight timelines and pressure to participate in digital transformation journey
• Good interpersonal skills, resourceful, take ownership
• Organized, meticulous, and able to work independently
• Strong analytical and troubleshooting skills
• Delivered B2B services effectively and efficiently, aware of service management preferred.
• Preference given to vendor–based software delivery experiences.
• Experience in Software Development and Microsoft SQL Server will be an advantage

Responsibilities:

• Act as a media between treasury and bank line in funds arrangement and L/C document preparation, discounting, etc
• Work closely with relevant party, i.e. Traders and Shanghai Team, etc, to ensure the trading flow and process smoothly
• Handle document operation for shipments
• Promptly perform data entries into system on trade information
• Assist China colleagues on documentary submission to bank for negotiations
• Solve issues relating to clients post deal confirmation till finalization of shipment
• Support senior operation in handling sea or land logistics booking, co-ordination and payment checks.
• Perform ad-hoc tasks, and assist colleagues as and when required

Requirements:

• Diploma/Degree in relevant field
• Entry level candidates welcomed to apply
• Initiative to creatively problem solve in difficult situations
• Proficient organiser
• Proven multi-tasker
• Good team-player
• Proficient in English and Chinese (both spoken and written) to handle queries from China’s associates
• Knowledge in Microsoft Words, Excel, power-point, etc

As the IT Operations Engineer for this project, you will play a critical role in overseeing and managing the operational aspects of our systems deployed in the government's commercial cloud environment. This position requires technical expertise in cloud technologies, and a good understanding of government regulations and compliance standards. You will be responsible for ensuring the smooth operation, security, and efficiency of our cloud-based systems while adhering to strict government guidelines.

Roles & Responsibilities:

Cloud Infrastructure Management:

• Manage the day-to-day operation of our government's cloud infrastructure on the Commercial Cloud (GCC) platform.
• Oversee the deployment, configuration, and maintenance of cloud services to meet the needs of government agencies.
• Ensure high availability, scalability, and performance of cloud resources to support critical government operations.

Security and Compliance:

• Implement and enforce security best practices to protect government data and systems on GCC.
• Stay updated on government regulations, compliance standards, and security protocols relevant to cloud computing.
• Conduct regular audits and assessments with vendors to ensure compliance with regulatory requirements and industry standards.
• Collaborate with procurement and legal teams to ensure compliance with government procurement policies and procedures.
• Provide support for any system security review and audit activities and implement follow-up actions recommended by auditors/consultants to maintain and enhance the security of the systems.

Performance Monitoring and Optimization:

• Monitor and manage capacity utilisation and performance of Cloud compute resources, virtual appliances and services to identify opportunities for optimisation.
• Implement strategies to improve efficiency, reduce downtime, and enhance overall system performance.
• Proactively address issues and implement solutions to mitigate risks and ensure uninterrupted service delivery.

Vendor Management:

• Liaise with cloud service provider and vendors to manage service level agreements (SLAs), and vendor relationships.
• Work with vendors to assess, plan, co-ordinate and implement the appropriate technology changes, updates and refresh when products are reaching end-of-life.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 3-4 years of experience in managing IT operations for cloud environment.
• Proven experience in managing cloud-based infrastructure, preferably in a government or regulated environment.
• Strong understanding of cloud technologies, such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
• Good knowledge of government regulations, compliance standards (e.g. ICT&SS Management, Digital Service Standards), and security frameworks.
• Experience working with teams in a fast-paced and dynamic environment.
• Excellent communication skills with the ability to effectively collaborate with cross-functional teams and stakeholders.
• Strong analytical and problem-solving skills with a focus on continuous improvement and innovation.

Additional Information:

This position may require security clearance and adherence to strict confidentiality protocols due to the sensitive nature of government data and operations. Flexibility in working hours and occasional travel may be required to support system maintenance, upgrades, or emergencies.

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

PDPO(Privacy and Data Protection Office) is the organization to lead, supervise, and empower all TikTok's privacy work in an accountable and industry leading way. This team is the expert in the landscape of privacy risks and passionate about consulting across the company on implementing the proper safeguards and technical mitigations to ensure that our users’ privacy is honored across the TikTok's products and platforms.

We are seeking a Privacy Technical Program Manager to join our Remediation Operations Team, to be based in Singapore with a focus on standing up and operating a program to drive remediation of outstanding privacy and data protection risks. You will play a critical role in upholding the privacy rights of our users, ensuring the protection of their personal information, ensuring compliance with global privacy laws, and promoting the adoption of best practices. If you are passionate about privacy, data protection, and possess the expertise to assess and enhance our privacy practices, we invite you to join our team and contribute to our mission of maintaining the highest standard of data privacy and security.

Key Responsibilities:

1. Risk Remediation: Evaluate risks associated with data protection and privacy in a timely and effective manner. Coordinate stakeholders both within and outside of the team to drive project execution and deadline adherence on complex privacy projects. Maintain organized project plans/timelines and adapt those plans as deliverables change.

2. Stakeholder Communication: Act as a liaison between executives, technical teams, legal, and other internal stakeholders on privacy matters.

3. Team & Process Scaling: Support the development of PDPO's Strategic Transformations and Remediations capability, including all aspects of documentation, tooling and team configuration. Support the iteration of business processes, operations, and technical builds to align with risk obligations and best practices.

4. Documentation: Create and maintain comprehensive documentation for privacy practices, protocols, and data flows.

Qualifications

Minimum Qualifications

- 3+ years in compliance, auditing, consulting, technical program management or industry equivalent work experience.

- 1+ years of experience in privacy or security compliance with a proven track record of driving programs and initiatives.

- Familiarity with core privacy concepts such as data minimization, purpose limitation, data sovereignty, transparency, and data retention. Experience with privacy by design principles and engineering in a privacy or related program.

- Knowledge of global privacy regulations and standards, including GDPR, CCPA, etc.

Preferred Qualifications:

- Relevant certifications in privacy and data protection (e.g., CIPP/E, CIPM, CIPT, OSCP) are a plus.

- Strategic problem solver with excellent legal and business judgment including demonstrated experience assessing information for risk mitigation opportunities.

- Detail-oriented, self-driven with the ability to think critically and solve and drive complex privacy challenges.

- Strong communication and diplomacy skills while interacting with technical and non-technical stakeholders.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Contract Position: January/February to December 2025

About Clarion Events

We are the world largest privately owned event and exhibition organiser, known for our innovative approach, market-leading events and digital products. Founded in 1947, we have expanded to become a truly international organisation with offices in 12 countries. With a portfolio of 125 events and media brands across various vertical markets, we employ around 2,000 people worldwide.

At Clarion we aim to foster growth for both our clients and partners by delivering exceptional events and platforms while retaining talented employees and nurturing loyal partnerships. we focus on creating long-term value and sustaining leadership in all our sectors.

Key Responsibilities

• Support events project team including conferences, exhibitions, virtual events and other ad hoc meetings.
• Running virtual events and webinars, platform set up, speaker liaison, and live stream coordination including chasing speakers recording & webinar materials, designer and editor, prepping speaker onboarding, conduct tech checks and rehearsals, webinar show calling etc.
• Ability to liaise with senior industry stakeholders with effective communication and language.
• Manage exhibitor and sponsor logistics to ensure all sponsor and exhibitor packages are fulfilled as sold by the portfolios, including event floorplan.
• Production and timely communication of correct and detailed technical manuals for exhibitors.
• Manage all speaker requirements (C-Suite / Senior Management level) to ensure that the conference programmes run smoothly.
• Arrange travel and accommodation for staff and speakers within a pre-set budget.
• Respond quickly and calmly to requests from speakers, sponsors, overseas partners and exhibitors pre-event and onsite.
• Manage suppliers and orders for all event signage, AV, venue, catering, printings, sponsored items etc.
• Manage the costs, prepare and report event budgets including raising purchase orders, obtaining final costs and signing off invoices with approval.
• Develop a thorough understanding of health & safety principles and ensuring all parties are in compliance.
• Assist the Operations team with any other ad hoc tasks as required. Includes ad-hoc administration tasks as required by Head of Operations.
• Work as part of a team delivering the operations for medium/ large conferences and Exhibitions.
• Available to travel in APAC.
• Report to Operations Director, and work closely with the Portfolio Directors, Producers, the project team and other Operations team members to seamlessly deliver the event.

Knowledge, Skills, Attitude and Behaviour:

• Demonstrate clear and effective communication of ideas and processes
• As the successfully candidate will need to liaise with speakers and exhibitors from China, knowledge (written and spoken) of Mandarin is essential.
• Experience in the MICE industry and virtual events is desirable
• Organised and methodical
• Strong social and communication skills
• Able to deal with a broad range of people
• Self-motivated and able to take responsibility
• Keen to embrace and learn to use new technology and IT systems
• Able to work within a team
• Adaptable
• Problem solver
• Good attention to detail
• Able to manage time effectively
• Work calmly under pressure
• Prepared to work additional hours and weekends in the lead up to events (when necessary)

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

PDPO(Privacy and Data Protection Office) is the organization to lead, supervise, and empower all TikTok's privacy work in an accountable and industry leading way. This team is the expert in the landscape of privacy risks and passionate about consulting across the company on implementing the proper safeguards and technical mitigations to ensure that our users’ privacy is honored across the TikTok's products and platforms.

We are seeking a Privacy Technical Program Manager to join our Remediation Operations Team, to be based in Singapore with a focus on standing up and operating a program to drive remediation of outstanding privacy and data protection risks. You will play a critical role in upholding the privacy rights of our users, ensuring the protection of their personal information, ensuring compliance with global privacy laws, and promoting the adoption of best practices. If you are passionate about privacy, data protection, and possess the expertise to assess and enhance our privacy practices, we invite you to join our team and contribute to our mission of maintaining the highest standard of data privacy and security.

Key Responsibilities:

1. Risk Remediation: Evaluate risks associated with data protection and privacy in a timely and effective manner. Coordinate stakeholders both within and outside of the team to drive project execution and deadline adherence on complex privacy projects. Maintain organized project plans/timelines and adapt those plans as deliverables change.

2. Stakeholder Communication: Act as a liaison between executives, technical teams, legal, and other internal stakeholders on privacy matters.

3. Team & Process Scaling: Support the development of PDPO's Strategic Transformations and Remediations capability, including all aspects of documentation, tooling and team configuration. Support the iteration of business processes, operations, and technical builds to align with risk obligations and best practices.

4. Documentation: Create and maintain comprehensive documentation for privacy practices, protocols, and data flows.

Qualifications

Minimum Qualifications

- 3+ years in compliance, auditing, consulting, technical program management or industry equivalent work experience.

- 1+ years of experience in privacy or security compliance with a proven track record of driving programs and initiatives.

- Familiarity with core privacy concepts such as data minimization, purpose limitation, data sovereignty, transparency, and data retention. Experience with privacy by design principles and engineering in a privacy or related program.

- Knowledge of global privacy regulations and standards, including GDPR, CCPA, etc.

Preferred Qualifications:

- Relevant certifications in privacy and data protection (e.g., CIPP/E, CIPM, CIPT, OSCP) are a plus.

- Strategic problem solver with excellent legal and business judgment including demonstrated experience assessing information for risk mitigation opportunities.

- Detail-oriented, self-driven with the ability to think critically and solve and drive complex privacy challenges.

- Strong communication and diplomacy skills while interacting with technical and non-technical stakeholders.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580