The Plattering Co is known for its creative and hearty sharing platters, bowls and bentos and beautiful cheese platters and grazing table displays.

We are seeking a motivated and positive Operations Manager to join our dynamic and fast- growing team. The Operations Manager ensures seamless operations of the catering service by overseeing daily activities, managing resources, coordinating teams, and maintaining high standards of quality, efficiency, and customer satisfaction. This role is pivotal in optimizing processes, managing costs, and ensuring the company’s operational goals are met.

Key Responsibilities:

1. Operations Management:

• Plan, coordinate, and oversee daily operations across kitchen, logistics, and service teams.
• Ensure timely delivery of catering orders and adherence to service commitments.
• Develop and implement efficient workflows and processes to maximize productivity.
• Monitor inventory and manage procurement of raw materials, equipment, and supplies.

2. Team Leadership and Coordination:

• Supervise and manage kitchen staff, catering crew, delivery drivers, and support teams.
• Provide leadership, training, and motivation to ensure high performance.
• Conduct regular team meetings to review operations and resolve issues.
• Address and resolve operational conflicts or challenges effectively.

3. Quality Assurance:

• Monitor food quality, presentation, and service to ensure compliance with company standards.
• Ensure adherence to food safety, hygiene, and health regulations.
• Conduct regular inspections of facilities, equipment, and processes.

4. Customer Service:

• Liaise with the sales and customer success teams to understand client requirements.
• Ensure customer satisfaction by delivering high-quality catering experiences.
• Handle escalated customer complaints or service issues promptly.

5. Financial and Resource Management:

• Manage budgets and control operational costs to meet financial goals.
• Analyze operational data to identify cost-saving opportunities.
• Schedule and allocate resources effectively to meet business demands.

6. Strategic Planning and Continuous Improvement:

• Collaborate with senior management to develop and implement operational strategies.
• Identify opportunities for improvement in processes, technology, and service delivery.
• Stay updated on industry trends and competitor practices to maintain a competitive edge.

Qualifications and Requirements:

• Education: Diploma or Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Experience: Minimum 3 to 5 years of experience in operations management, preferably in catering or food service.
• Strong knowledge of catering operations, food safety standards, and logistics.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in operational software, inventory systems, and Microsoft Office Suite.
• Ability to work under pressure and manage multiple tasks in a fast-paced environment.

To apply, email your resume to [email protected]. Kindly note that only shortlisted applicants will be notified.

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises as the partner you can turn to in a tight spot meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

The main responsibilities of this role are to ensure effective and efficient coordination of our Pool vessel operations. Liaise closely with the Pool partners, Fleet Technical Managers, Commercial, Bunker, Claims and Controls teams to identify opportunities within operations for effective fleet performance monitoring and management. Influence the fleet operations team and other associated stakeholders in aligning with the vessel performance management goals and objectives in optimizing TCE. Assist in developing KPI, scorecards, workflow charts, and process maps for the operations team with regard to vessel's operational performance.

• Responsible for daily vessel operations, including issuance of voyage instructions, planning, optimizing and managing voyage bunkers, appoint agents, optimize voyage PnL taking into account speed and tank cleaning instructions.
• Ensure that all financial requirements, funding and invoicing for each voyage are promptly arranged and correctly disbursed
• Process and ensure compliance with relevant charter party requirements and company procedures, relevant voyage or time charter operational information between vessels, brokers, charterers and agents
• Maintain account of bunkers on board and plan for optimized uptake for spot market ships
• Monitor and record all details of voyage performance including off-hire, stoppages and delays within the vessel voyage performance report system, including trends / gap analysis
• Identify opportunities within operational practices which influence performance of vessels
• Arrange all routine invoicing and funding for voyage costs, including agency appointments, non- compulsory pilotage and surveyors' attendance
• Check and advise as necessary relevant voyage, cargo and port documentation required by principals for raising demurrage and off-hire claims
• Maintain and manage all department / fleet operational records, files and databases as per departmental procedures and documentation system
• Render pre-fixture support to commercial department concerning any vessel information requirements, questionnaires, certification and scheduling
• Render post fixture support to commercial department as required during the course of the voyage with pertinent operational information, routing, ETA / ETD, cargo operations, terminal and navigational issues
• Render post fixture support to Claims & Controls team as required for follow up of voyage claims, including providing information on charterer claims, insurance claims & other insurance-related matters to Claims, Commercial and Insurance departments
• Assist with departmental targets and projects
• Actively participate in the development of processes and procedures for the continuous improvement of company procedures
• Undertake activities as guided by company's fuel and operational efficiency initiatives and identify / execute new improvement initiatives within the area in close cooperation with energy management to ensure company-wide alignment
• Analyse vessel voyage performances to identify any underperformance, downtime or any other operational issues and initiate corrective actions
• Proactively analyse, review and make recommendations for improvements in costs, turnaround time, etc. for assigned region
• Liaise with Pool partners/Technical Managers for vetting status and information on voyage screenings by oil majors
• Liaise with the Pool's fleet technical and fleet manning teams for effective co-ordination of spares delivery and personnel transfer.

Requirements

• Minimum 5 years relevant experience in the marine industry
• Sailing experience as a senior officer on Oil/Chemical tankers
• Familiar with the oil tanker industry, especially vessel operations
• Singaporean, PR preferred
• Self-driven person, able to work independently & as a collaborative team player
• Fluent in written and spoken English
• Comfortable with a fast-paced and MNC environment
• Enjoys challenges and adaptable to changes

Competencies

• Attention to Detail
• Customer Focus
• Effective Communication
• Organisational Awareness
• Planning, Prioritising and Organising
• Responding to Pressure and Change

• Singapore Based (Orchard, requires traveling to site too)
• 5 days, 9am-6pm
• Matriculated or above, tertiary education is preferred; 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level.
• Career Progression Opportunities

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

The primary role of the Manager / Assistant Manager, Operations is to provide support to the General Manager and any other persons or companies assigned, in a professional and timely manner.

Meticulous and insightful, this individual possesses excellent communication, negotiation, leadership and people management skills, and is able to work with fellow partners, management and colleagues to execute events within tight schedules and stipulated budget.

This individual must be flexible in terms of job scope and work hours to meet the demands of our fast-paced and dynamic organization. The ideal incumbent will have a cheerful disposition, impeccable personal grooming, is highly independent, resourceful and takes initiative, and has effective communication, time management, planning and organizational skills.

Job Responsibilities

• Define types and scale of the projects, propose a suitable venue, and develop event layout and seating plans
• Maintain good relationship with all stakeholders and source for new stakeholders when required
• Liaise and negotiate with all stakeholders, balancing cost efficiency and optimum performance for the events
• Create and propose profit and loss budget for different project profiles
• Oversee and develop operation plans from the start to the end of the events, including contingency and risk management plans
• Coordinate with vendors such as transportation, accommodation, production, ticketing agent and venue to ensure adherence to event plans, budget and ensuring everything runs smoothly and accurately
• Oversee and manage event expenditure within events budget, liaise with finance on invoicing and payment matters to ensure timely settlement
• Manage and liaise with artiste management on the requirements for the events
• Manage all escalated customer enquiries, requests and feedback promptly and professionally
• Comply with various event’s policies and procedures to ensure that they are within government rules and regulations
• Manage a team of 3-4 members in the operation department and tasking them to different projects
• Evaluate latest technology trends that can be leveraged to spur innovation in events and customer experience
• Recommend measures to improve processes, always strive to do better and adopt best practices
• Resolve all project issues and deviations to ensure that projects are executed as planned
• Review project deliverables to ensure that they adhere to event plans
• Explore and manage all other projects within the team such as exhibition, merchandise and customer experience programs
• Support ad hoc projects as directed by the General Manager

Job Requirements

• Possess at least a Diploma with specialization in Events Management, Mass Communication or Project Management preferred
• Preferably at least 4 years of relevant project management experience, preferably in the field of Events, Entertainment or Exhibition
• Strong interest in the music/entertainment or exhibition industry and possess great knowledge in music trends
• Great attention to detail, is highly responsible and takes pride and ownership in work done
• Excellent people managing skills
• Highly independent and resourceful team player with impeccable integrity
• Strong communication, negotiation, interpersonal, quick problem-solving, time management, and planning and organisational skills
• Able to multitask, work well in a diverse and dynamic environment and under pressure during events
• Fluent in written and spoken English; other language proficiency such as Mandarin/ Korean/ Cantonese is a plus given that you will be interacting with artiste and team who are from other countries and might only speak comfortably in their native language
• Comfortable and have readiness to work longer and irregular hours including weekends during event period

• Poses a valid Singapore Class 3 Driving License is preferred.
• Develop a strong understanding of products (fruits, vegetables, and dried goods).
• Work closely with the operations team to improve productivity and efficiency for receiving and packing.
• Coordinate with the purchasing and fulfilment teams to ensure on-time deliveries and seamless operations.
• Proficiency in warehouse operations and product knowledge.
• Strong coordination and communication skills.
• Ability to work on weekends and public holidays.

1. Ensures smooth operation of the entire Marketing Department by planning, developing and executing marketing strategies.

2. Supporting and managing marketing team in carrying out their duties well and ensures effective communication with the various departments.

3. Develop and establish a good relationship with customers and vendors.

4. Formulate product strategy for various products and categories.

5. Collaborate with retailers on promotion planning and exclusives to grow the business.

6. Establish marketing goals based on past performance and market forecasts.

7. Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies.

8. Proven experience in marketing edible products (Vegetables and Groceries) and good exposure in handling Supermarkets and mini-marts customers.

9. Must possess Bachelor's Degree.

10. Must possess valid Class 3 License

A. Clouet (Singapore) is the local distribution company of Maison Denis in Singapore. Incorporated in 1979, the company’s principal activities consist of the import and distribution of Ayam Brand, Alce Nero, Duchef and several other brands in Singapore. With a strong distribution network in Singapore, you can find Ayam Brand and a wide variety of other products distributed by A. Clouet in all supermarket chains, convenience stores, e-commerce platforms, general retail outlets and foodservice channels.

We are looking for a passionate individual to join our Team. The ideal candidate should possess strong interpersonal and organizational skills.

Responsibilities

· Lead, manage, and motivate a team of merchandisers to ensure consistent execution of merchandising standards in stores.

· Train and develop the merchandising team to improve their skills and ensure the highest standards in product placement and display.

· Set clear objectives, track performance, and provide regular feedback to merchandisers.

· Conduct performance reviews and provide coaching to improve the team’s effectiveness in driving sales and brand visibility.

· Conduct regular visits to supermarket chains, ensuring that products are well-stocked, properly displayed, in line with company standards.

· Identify opportunities for improving product placement and visibility to enhance customer experience and sales.

· Work with store managers to optimize product displays, ensuring products are presented attractively and positioned to drive sales.

· Build strong relationships and leverage excellent interpersonal and negotiation skills to secure additional short to long terms display space within stores.

· Monitor sales performance in supermarkets and report key metrics to senior management, identifying trends and areas for improvement.

· Analyse sales data to assess the effectiveness of merchandising strategies and promotional activities.

· Provide feedback and actionable insights to the sales and marketing teams for the refinement of campaigns and product launches.

· Lead initiatives to improve the operational efficiency and overall performance of supermarket locations.

· Ensure timely execution of promotional campaigns and new product launches in supermarkets.

· Work closely with the marketing and sales teams to align strategies for in-store activation and visibility.

· Monitor the effectiveness of these campaigns and suggest improvements based on store visits and performance data.

· Monitor product rotation and expiration dates, ensuring compliance with quality standards

Qualifications

· 5+ years of experience in operations management, merchandising or sales within the FMCG or retail sector.

· Strong understanding of supermarket operations, including product placement, merchandising and sales analysis.

· Ability to communicate and work well with others in a team environment

· Excellent communication, negotiation, and interpersonal skills

· Strong organizational skills & able to multi-task

· Strong problem-solving and decision-making abilities.

· Good negotiation and conflict resolution skills

Explore the possibilities across our global house of brands.

Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house has the opportunity to make an impact, learn and be part of our growing and unique story.

At Tapestry, we have the freedom to express ourselves and run with our best ideas across Coach, Kate Spade New York, and Stuart Weitzman. We share a profound belief in both our individual and collective potential, and know that with hard work and dedication, anything is possible.

Job Title: Manager, Merchandise Operations

Reporting into: Sr. Director, Omnichannel Merchandise Planning & Wholesale Operations

Location: Singapore

Primary Purpose: The Merchandise Operations Manager is responsible for overseeing and maintaining all business processes, operations, and data management that support the Tapestry Asia wholesale and direct merchandising business channels. Business process includes supervising all operations relating to seasonal buy and wholesale markets including showroom/sample management, guest relations, third-party vendors, and not-for sale product management. Data management including maintaining vendor master data, SLAs, and reporting in compliance to and internal and external standards.

The successful individual will be responsible for:

Showroom Management

• Manage key project milestones in conjunction with seasonal line opening schedule.
• Liaise and own end to end sample ordering process with Global Showroom, Global Merchandising, and Product Development team in NY.
• Coordinate and manage all relationships with third party vendor and suppliers such as venue landlords, catering & event planning, and design companies.
• Maintain samples library with clear systems and process in place for tracking.

Wholesale Market

• Support wholesale market process prep by liaising with product merchandising, global merchandising, VM and sales team on key product launches and ensure smooth market week activities.
• Manage the daily operations during seasonal wholesale markets of showroom space and appointments.
• Manage all NuORDER portals are up to date with latest product information for wholesale accounts and trouble shoot with internal data analytics and IT teams or any missing data.

Master Data Management

• Manage all customer and product master data updates and hierarchy changes to all systems (SAP, NuORDER, LMS, ecVision)
• Support wholesale account and distributors POS (Point of Sale) portal maintenance and working with account management to resolve any issues (ediCom).
• Publish and maintain seasonal Master SKU List publication for all product data

Not-For-Sale Product Management

• Own end to end ordering process for packaging and uniforms with suppliers including payment process
• Process bi-weekly Not For Sale (NFS) orders for wholesale accounts, coordinating with accounts services and logistics teams. Products includes packaging, uniforms, VM, marketing collaterals (GWP and PR samples).

The accomplished individual will possess...

• 5-8 years of working experience ideally in fashion retail
  High level of organization skills and time management
  Attention to detail
  Clear written and verbal communication skills
  Intermediate excel skills (vlookup, pivot tables)
  Experience in wholesale systems and electronic data interchange (EDI) a plus
  Experience with Sarbanes-Oxley Act (SOX) and compliance requirements for internal and external audit a plus
  

Our Competencies for All Employees

• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
• Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Building Effective Teams: Blends people into teams when needed; creates strong morale
  and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
• Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

1. Ensures smooth operation of the entire Marketing Department by planning, developing and executing marketing strategies.

2. Supporting and managing marketing team in carrying out their duties well and ensures effective communication with the various departments.

3. Develop and establish a good relationship with customers and vendors.

4. Formulate product strategy for various products and categories.

5. Collaborate with retailers on promotion planning and exclusives to grow the business.

6. Establish marketing goals based on past performance and market forecasts.

7. Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies.

8. Proven experience in marketing edible products (Vegetables and Groceries) and good exposure in handling Supermarkets and mini-marts customers.

9. Must possess Bachelor's Degree.

10. Must possess valid Class 3 License

Our client is a well-established dental practice dedicated to providing comprehensive, high-quality care in a welcoming and patient-centered environment.

• Manage daily operations for 8-12 dental clinics, ensuring smooth workflows, managing feedback, and supporting service standards.
• Coordinate facility maintenance and renovations, working closely with contractors and vendors to address issues promptly.
• Provide IT systems support to clinic staff, including training on applications and managing vendor relationships.
• Handle dental implant inventory, ensuring on-time procurement, precise cost tracking, and seamless delivery to clinics.

Requirements:

• Degree and above
• At least 2 years of working Dental/Healthcare Operations experience.
• Must be willing to travel to various clinic locations as needed, with occasional weekend work required.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Job Responsibilities
  
  • Help manage the day-to-day operations of the Housekeeping Rooms & Suites.
  • Conducts daily briefings and attend meetings
  • Help provide management and supervision to the Housekeeping Rooms & Suites Team Members on all shifts
  • Check VIP rooms prior to check in and in-house
  • Ensure that the requirements of VIP arrivals and in-house guests are managed well
  • Ensures turndown services are done in accordance to Marina Bay Sands standard
  • Handles all complaints and guest surveys pertaining to housekeeping service
  • Ensure that Housekeeping leaderships are kept fully aware of all feedback from either guests or other department
  • Conducts regular inspections of rooms ensuring standards of cleanliness is always maintained.
  • Ensure that the turnaround of the “House Status” is timely
  • Be proactive in safety and accident prevention. Ensure that all Team Members are adequately trained in the use of housekeeping cleaning and sanitizing chemicals as well as lifting techniques and other potentially hazardous parts of their daily work
  • Ensure a clean, safe and pleasing environment for all Guests and Team Members
  • Help manage operating costs, especially labour, productivity and operating supply consumption
  • Help develop and implement clear, detailed training programs which match the needs of Team Members with a wide range of skills, languages and cultures
  • Supervise, train, schedule, mentor, develop and evaluate Team Members
  • Ensure all tasks are performed on time and according to safety standards
  • Help monitor consumption and wastage of : equipment; guest supplies: cleaning supplies: and linen supplies
  • Help ensure that linen and operating supplies are available in sufficient quantities, while minimizing the value of stock on hand
  • Recommend the timely replacement of guest room and suite supplies and equipment
  • Participate in research, development, evaluation and implementation of new products, services, technology and processes in anticipation of changing customer needs
  • Maintain close liaison with all other Departments so that their Housekeeping operational needs are met by the Department
  • Help manage periodic cleaning programs
  • Conducts bi-annual and annual Performance Appraisals providing honest and appropriate feedback
  • Ensures that team members are always fairly treated without favour or unfair expectations
  • Ensures that team members are fairly and professionally rostered and are allocated work assignments which are appropriate for their rank and capability to meet the demands expected
  • Ensures high standard of personal presentation and grooming, acting as positive role model
  • Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Marina Bay Sands Company vision, mission and values
  
  Core Leadership Competencies
  • Change Management – Generates activity and seeks new challenges to improve work performance. Demonstrates an optimistic outlook and recovers quickly from failure
  • Decision Making – Makes sound decisions quickly under pressure. Takes calculated risks based on adequate information and analysis. Makes rational, balanced judgments on the basis of available information
  • Managing the Work of others – Works with an orientation to the future. Sets clear, appropriate, and well defined, quality objectives. Encourages others to comply with legal and personal obligations. Plans while taking into account change and possible difficulties. Provides teams with clear direction and keeps them focused on tasks. Actively supports autonomy and empowerment through appropriate delegation of work. Sees projects through to completion; ensures key objectives are met
  • Motivating and Influencing Others – Creates a climate of teamwork by encouraging harmony, co-operation and communication. Cares for others by monitoring their well-being; Inspires a positive attitude to work among subordinates and persuades others so that they can adjust their positions and readily gains agreement and support from others. Respects the contributions of others
  • People Development – Encourages a culture of continuous personal and worked-related improvement through own actions and ensures learning from successes and failures. Guides and coaches team members. Passes on personal expertise and draws on the diverse backgrounds, skills and knowledge of people while defining and reinforcing standards and appropriate behaviour
  • Problem Solving – Reconciles conflict and probes for information for more in-depth relevant information for decision-making. Analyses numerical data and relevant sources of information in order to draw appropriate conclusions and check facts to establish causes and effects. Produces new ideas and a range of solutions to meet the demands of the situation
  • Time and Task Management – Manages time effectively and shows punctuality; completes tasks on time; structures work activities in a systematic way; respects and follows company policies; shows organizational commitment; ensures safety at the workplace. Shows receptiveness to being managed and co-operates willingly; demonstrates detailed job knowledge, manual ability and technical expertise in one’s own area
  • Integrity – Acts consistently in accordance with clear ethics and values and models high standards of behaviour for others through one's own actions; maintains confidentiality and upholds agreements made with others; able to relate to people from different cultures; and maintains a balance between work and personal life so neither affects the other negativ
• Job Requirements
  
  Education & Certification
  • Diploma or Degree in Hotel Management or related field preferred
  
  Experience
  • Minimum 3 years in a supervisory role in a five star hotel housekeeping or related environment
  
  Other Prerequisites
  • Ability to successfully operate large-scale, high pressure environment with sudden change in business levels
  • Knowledge in multi-cultural service protocols and standard
  • Experience in hotel pre-opening/renovation at supervisory/managerial levels
  • Able to communicate effectively with both English and Mandarin-speaking guests
  • Strong leadership competencie
  • Good time management, organizational, communication and motivational skills
  • Meet the attendance guidelines of the job and adhere to departmental and company policies
  • Ability to drive consistent excellence in repetitive process driven task

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Job Description

We’re looking for fun, fit and feisty people with that certain ‘Virgin-ness’. We smile a lot and we always put our people first. So come and work with us at Virgin Active - it’s going to be fun. You like?

The Gig

People are great, aren’t they? Wait, do you really agree, or are you just saying that? Because if you’re a serious ‘people’ person, we need you at our shiny fitness club. We’re looking for a Receptionist who really gets customer service, and who loves a chit-chat on the phone. And I mean, who doesn’t?

Some stuff that will help you get the job:

• At least six-months experience
• Experience in customer service and answering feedback and complaints
• Can do a rotating roster including weekends, early morning and late evening shifts

If this is you, then we’d love to:

• Give you a challenge
• Help you grow
• Provide you with benefits
• Listen to your new ideas
• Work hard and play hard together

Love people? Love health and fitness? Love bananas? Love to hear from you.

How to Apply:

You must be a Singaporean citizen or a permanent resident to apply for this position.

Roles & Responsibilities;

Ø Ensuring promptness, freshness, and quality of dishes.

Ø Coordinating cooks' tasks.

Ø Implementing hygiene policies and examining equipment for cleanliness.

Ø Designing new recipes, planning menus, and selecting plate presentations.

Ø A thorough knowledge of all aspects of the operations of a kitchen

Ø To be able to plan and delegate job tasks to the junior staff

Ø To be able to mentor and coach junior chefs

Ø Primarily to plan and direct food preparations

Ø Reviewing staffing levels to meet service, operational, and financial objectives.

Ø Hiring and training kitchen staff, such as cooks, food preparation workers, and dishwashers.

Ø Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders.

Ø Setting and monitoring performance standards for staff.

To prepare all the bellow recipes

Break Fast:

• Idly, Dosa (All Types), Poori with Aloo Pongal, Chapathi, Upma, Aloo paratha, Kichadi (All Types), Egg (All Types), Sambar
• Different Types of Chutneys (Tomato, Coconut, Onion, Green Chutney)
• Different Types of Masalas (Channa, Green Peas, Black Eye Beans)
• Different Types of Kurumas (Mix Veg, AlooGobi, Navarathna)

Vegetarians:

• Different Types of Sambars (Onion Sambar, Kadamba Sambar, Grinded Sambar)
• Karak Kozhambu,Puzhi Kozhambu,Dahi Curry,Vathal Kozhambu
• Different Types of Rasams (Pepper Rasam, Jeera Rasam, Lemon Rasam, Garlic Rasam, Tomato Rasam)
• Different Types of Poriyals(Cabbaage,Beetroot,Carrot,Beans,Ladies Finger, Potato)
• Different Types of Veg(Pumpkins, Snack Guard, Spinach,Kadai veg,Chettinadu Masala,Avail,
• Different types of Rices(Tomato,Lemon,Tamarind,Corinder,Sambar Rice,Curdrice,Ghee Rice)
• North Indian Dishes(Palak paneer, Paneer Butter Masala,Kadai Paneer,)
• Chinese (Fried Rice,Noodles)
• Pickles-Garlic, Mix Veg, Ginger,Lemon,Tomato,Mango.

Non-Vegetarians:

• Fish:Fish Curry,Fry,Tawa Fish,Kearala Fish Curry,Fish Kozhambu(Tamilnadu),
• Chicken:Chicken Curry,Chick Fry, Butter Chicken,Chicken loly pop,Chicken Chetinadu,Peper Chicken,chicken Kadai,Garlic Chicken,Chicken Kuruma,Palak Chicken,Chicken Dry
• Mutton:Mutton Masala,Pepper Mutton, Mutton Curry,Mutton kuruma,Mutton Kadai)

Sea Foods:

• Prawns Masala,Prawns Fry, Crab Masala,Crab curry,Dry Fish Curry

Chinees:

• Chicken-65, Chilli Chicken, Chicken Fried Rice, Chicken Noodles, .

Biriyani:

• (Veg Biriyani,Veg Pulao,Gr.Peas Pulao,Mushroom Pulao,Kasmiri Pulao,Chicken Biriyani,Chicken Fry Biriyani,Hydrabad Biriyani,Mutton Biriyani,Fish Biriyani,Prawns Biriyani)

Snacks

• Samosa,Cutlet,Channa Pattura,Types of Vada,Types of Pakkoda,Bonda,Bajji,

Soup:

• Tomato Soup,Veg Clear Soup,Cream of Veg Soup,Chicken Clear Soup,Cream of Chicken Soup,Sweet Corn Chick Soup,SweetCorn Veg Soup,Egg Soup,Mushroom
• Soup,Spinach soup,Mulaguthani Soup,

Sweets:

• (Laddu,Club Jamun,Keasari,Different Types of Payasams,Sweet pongal)
• Paal Payasam, Banana Pongal, Paysaam, Mysore Pak or Rava Laddoo
• Rava Kesari Recipe, Kaju Mysore Pak
• Carrot and Cashew Payassam, Chana Dal and Coconut Laddu,
• Coconut Milk and Rose Custard, Rice Kheer

Tandoori:

• Types of Naans, Rooti, Tandoori Chicken, Chicken Kabab, Veg Kabab, Chicken Tikka, Paneer Tikka,

Salads:

• All Types of Salads

5 days, 9am-6pm

Salary: $4000 -$5000

Location: The Centrepoint (Orchard), requires traveling to site too

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

• Operations Manager
• 5 days, 9am-6pm
• Salary: $4000 -$5000
• Location: The Centrepoint (Orchard), requires traveling to site too

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Company Industry:

Provides out-of-home imaging solutions and services to consumers in theme parks, attractions and special events.

Job scope:

• Maximizing imaging revenue and achieve revenue targets
• Implementing business development and sales strategies, and to maximize the potential of existing client networks
• Responsible for planning and sourcing new business opportunity.
• Monitoring ongoing trends in marketing and the industry to support development of long-term account plans
• Talent planning of the team to support the long term development of the company
• Main point of contact with external stakeholders

Requirements:

• Matriculated or above, tertiary education is preferred
• Minimum 5 years experiences in the field of imaging/ Trip site / hospitality with at least 3 years at the manager level
• Knowledge in data analysis, experience user of PC and office software
• Prior experience in photography service industry is highly preferred

Responsibilities:

1. Strategic Planning and Execution: Assist in formulating and executing business strategies to drive company goals.
2. Process Optimization: Improve business process efficiency and optimize resource allocation.
3. Data Analysis: Analyze operational data, support decision-making, and monitor KPIs.
4. Cross-Department Collaboration: Communicate and collaborate with various departments to ensure smooth project progress.
5. Project and Team Management: Manage key projects and foster team development.
6. Cost and Risk Management: Control operational costs and identify and mitigate risks.

Requirements:

1. Educational Background: Bachelor’s degree or higher in Business Administration or a related field.
2. Experience: 3-5 years of management experience in business operations or a related field.
3. Skills: Excellent communication and analytical skills; familiarity with data analysis tools.
4. Other: Strong teamwork and the ability to handle pressure and complex issues effectively.

Who we are

Crédit Agricole Corporate and Investment Banking (CA-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets.

Our Singapore center is one of the 3 main IT Hubs for CA-CIB's worldwidebusiness. We work daily with international branches located in 33 countries by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications,

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Position

In a challenging and multicultural environment, we seek a senior project management manager to manage the Project management (PM) team and to drive the complex programs/projects, part of the control tower section.

Mission: by mobilizing and managing project teams and contributors, you will conduct projects from inception to completion, to reach the project goals in terms of quality, planning and budget.

Within an international environment, you will have to liaise with all kind of stakeholders and align your resources to the target set together with the business in order to meet the bank objectives.

Main responsibilities

§ Manage the list of CIB IT projects, collaborating with leadership across the departments and prioritize projects based on the business need.

§ Direct the work of Project managers and provides managerial oversight for multiple projects

§ Act as point of escalation for the Project management team.

§ Create and develop a governance structure for efficient stakeholder management

§ Promote the project management service

§ Develops organizational project management capabilities through training, coaching, and individual meetings/discussions

§ Develop strategy for control and governance structures to ensure desired outcomes across the projects

§ Monitor and analyse project metrics and to propose improvements and cost savings for future projects

§ Ensure successful delivery of all projects against cost, time, scope, quality and security measures

§ Operate autonomously and handle large scale APAC/EMEA regional IT projects by understanding local regulations.

§ Clarify the needs of the client and translate them into rigorous requirement lists

§ Identify standard and project specific deliverables, key assumptions, follow and mitigate risks and issues

§ Anticipate early in the project any compliance / regulatory requirement and start informing stakeholders of such risk and measure their impact

§ Define, measure and report project KPI with right level of information

§ Identify right resource within teams and constitute / coordinate project team members

§ Report or escalate any important risk and issues to Sponsor and local management for appropriate action

§ Create, review or adapt when necessary existing processes to make them more relevant, efficient and optimal

§ Communicate to Sponsor any change with right level of information and manage to get his approval

§ Follow, report budget actual/forecast to project stakeholders and local management

§ Set relevant control in place to ensure that what has been delivered meets requirements validated

§ Manage and document the project hand over with production teams

§ Continuously improve project management toolkits and methodologies

Qualifications and Profile

This position requires a minimum of 8 years of relevant experiences, ideally in a CIB banking environment.

§ Leadership

§ Excellent team management skills

§ Strong ability to understand the big picture

§ Ability to drill down complex issues to simple comprehensible terms

§ Demonstrated skill to work across functions, regions and cultures

§ Excellent problem solving and conflict resolution skillset

§ Strong communication with wide variety of individuals at all executive levels

§ Ability to Influence and motivate

Functional

§ Expertise in project cycle management and methodology

§ Ability to anticipate and manage risks

§ Hands on knowledge and understanding of Infrastructure main components

§ Strong project management experience with ability to work on multiple projects at the same time

§ PMP or other certification would be a plus

Technical

§ Experience in dealing with detailed IT Architecture in banking industry.

§ Practical knowledge in Network, Security, Data Center, Windows, Linux, Aix, VMware, Citrix, SAN, Kubernetes and Middleware components.

§ Exposure working with DevOps & Cloud technologies.

§ Familiarity in handling Cyber Security and regulatory projects.

§ Strong experience in working with tools like MS Project, Excel, PowerPoint, Word, and Visio.

§ Understanding of software development will be a plus

Other Professional Skills and Mindset

§ High organizational skills including time management

§ Excellent verbal and written communication across all levels of the organization

§ Team player mindset

§ Able to cope with multiple technologies, environment and teams, with high pressure

§ Good influencing, negotiation, conflict resolution and data analysis skills

JOB SUMMARY

• To manage Branch operational risk and ensure controls are in place
• To comply with the processes on cash handling and branch operations as per Branch Operations Manual
• Assist the BOCEM on the day to day running of branch operations
• To resolve client complaints/feedbacks/issues and manage clients service expectations
• Support the branch in achieving its business objectives within regulations and guideline of external regulatory bodies and the bank
• Activate, educate & direct clients to utilise digital/self- service terminal (SST) channels
• Generate new sales opportunities through referral (excluding insurance and investment)
• To be proactive in improving workflows / internal processes in branch

RESPONSIBILITIES

Branch Operations

• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Checking and approval of Application / Service Request documentations for all products / services.
• Collection of cheques from Quick Cheque Deposit box & batch for processing under dual control
• Review of all Daily/Monthly Reports via Report-to-Web (except GL Reports to be reviewed by BOSM)
• To scrutinize reports/schedules for unusual entries which may require further investigations / Escalations if required
• To raise any Suspicious Transaction Report (STR) if necessary
• Review of Daily Transaction Vouchers
• Stock Control – Custodian for Cashier’s Orders, Savings Passbooks, MLI Cards, Captured MLI/Credit Cards, Cheque Books and any others pending clients’ collection.
• Ensure all Drafts application, Telegraphic Transfer applications, standing instruction, GIRO, Payplus, Clients’ Requests are scanned / batched with appropriate authorization to relevant departments for processing on time
• Collate data/information related to branch reporting.- Accurate & Timely Submission
• Reporting of Daily, Weekly and Monthly Returns where applicable
• Reporting of any other Ad hoc information required from time to time
• Assist in answering phones, general enquiries and investigations.
• Branch Cash Operations In absence of BOCEM, CEOM to assume role of Cash Officer (Keyholder / Safe Combination Holder where applicable).
• To execute controls on cash within the present guidelines of the Bank

Limits Management

• Ensure the overall cash is within the Branch Cash Holding limits (end of day Branch limits)
• Ensure all Client Experience Representative (CER)/ Senior Client Experience Representative (CER) do not exceed intra-day limit /end of day cash limit
• Maintenance of Cash position in all auxiliary Services – ATM/CDM
• Escalate in the event of breaching branch cash holding limits to Branch Manager. Inform also via email the Head, Branch Operations and provide reasons / justifications on the breach
• Raise RMS for change of transaction limits when necessary (e.g. upgrade from CL5 to CL4)

Approvals, Controls & Reconciliations

• Ensure dual control operation of the Cash Vault/ATM/CDM
• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Approve movement of cash to and from vault with Senior CER under dual control and confirm denomination and value input in eBranch System
• Approve cash indent and return to MAS/Battery Road Branch via CISCO
• Perform Surprise Cash Checks at a pre-determined frequency
• Daily reconciliation of physical cash in Vault/ATM/CDM with - Senior CER under dual control
• Perform daily checks (random sample of 5% or 5, whichever is lower) on signature verification, transaction validation and technical details for each CER/ Senior CER’s Debit transactions within the CER/ Senior CER’s limit and sign off on the vouchers as evidence of checks.
• All staff to refer to Cash Operations Manual in Knowledge One for full details

Management of Service Delivery

• Ensure clients are being served within stipulated standard (refer to scorecard)
• Assist clients in queries; handling feedbacks, complaints that are escalated by CER/Sales staff which includes escalated exceptional investigations and queries and liaising with other functions/department

Referrals

• Generate new sales opportunities by proactively referring client with banking needs to respective Sales Staff for cross-selling & upselling, (except insurance and investment)
• To activate, educate & direct clients to utilise digital/self service terminal (SST) channels

Compliance / Operational Risk

• Dual Control to be observed at all times
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Line Manager & Transaction Monitoring Unit.
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Client Network
• Branch Manager
• Branch Staff
• Branch Central Team

Our Ideal Candidate

• Diploma or Degree holder
• Good verbal and written communication skills
• 2 years of relationship service management experience in retail banking

Role Specific Technical Competencies

• Cash Handling
• Customer service
• Written and verbal communication
• Attention to details
• Microsoft office skills- Outlook, Excel, Word

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Innovative BytePlus Team

As part of BytePlus, you'll help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge technologies, we are devoted to developing innovative products and solutions to shape the future. We help our clients to focus on what truly matters. Centering on innovation and excellence, we create gamechanging solutions that help businesses to unleash their potential. You can help us to achieve our mission.

We are looking for a Partner Operations Manager to partner with leadership teams to define, land and execute our Partner sales priorities for BytePlus partner business. This role is responsible for defining Partner strategies, goals/targets for the business, and supporting the operations of the global and field Partner Sales through the day-to-day execution of the Partner Sales business.

Key Responsibilities:

- Partner the business in terms of sales planning, systems optimisation and driving operational cadences such as pipeline reviews, forecast/budgets, gap closer plans etc

- - Analyze business trends and competitor partner business strategy, make actionable business recommendations to senior management to support driving our growth plans.

- Work with senior leadership in Partner Sales and Field Sales teams to define strategy for the business and partner programs.

- Design the key objectives, measurements and metrics for partner sales which are aligned with partner business priorities and monitor the progress. Support to accelerate partner-led business with data analysis to sales leaders.

- Design and optimize the partner business systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives.

- Identify areas for improvement and develop strategies to optimize channel performance.

- Provide guidance and support to channel partners for effective implementation of our products and solutions.

Qualifications

Who You Are

Minimum Qualification

- At least 5+ years' experience working in Channel operations, Sales operations, Business operations areas directly engaging with sales force.

- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or related field.

- Proven experience with the design and implementation of partner policy and process, partner program etc.

- Strong business acumen and data analysis skills.

Preferred Qualifications:

- Experience working in a high-growth technology company, especially Cloud industry would be highly beneficial.

- Sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results.

- Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly.

- Strong written and verbal communication skills, with a track record of presenting to senior management.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Innovative BytePlus Team

As part of BytePlus, you'll help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge technologies, we are devoted to developing innovative products and solutions to shape the future. We help our clients to focus on what truly matters. Centering on innovation and excellence, we create gamechanging solutions that help businesses to unleash their potential. You can help us to achieve our mission.

We are looking for a Partner Operations Manager to partner with leadership teams to define, land and execute our Partner sales priorities for BytePlus partner business. This role is responsible for defining Partner strategies, goals/targets for the business, and supporting the operations of the global and field Partner Sales through the day-to-day execution of the Partner Sales business.

Key Responsibilities:

- Partner the business in terms of sales planning, systems optimisation and driving operational cadences such as pipeline reviews, forecast/budgets, gap closer plans etc

- - Analyze business trends and competitor partner business strategy, make actionable business recommendations to senior management to support driving our growth plans.

- Work with senior leadership in Partner Sales and Field Sales teams to define strategy for the business and partner programs.

- Design the key objectives, measurements and metrics for partner sales which are aligned with partner business priorities and monitor the progress. Support to accelerate partner-led business with data analysis to sales leaders.

- Design and optimize the partner business systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives.

- Identify areas for improvement and develop strategies to optimize channel performance.

- Provide guidance and support to channel partners for effective implementation of our products and solutions.

Qualifications

Who You Are

Minimum Qualification

- At least 5+ years' experience working in Channel operations, Sales operations, Business operations areas directly engaging with sales force.

- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or related field.

- Proven experience with the design and implementation of partner policy and process, partner program etc.

- Strong business acumen and data analysis skills.

Preferred Qualifications:

- Experience working in a high-growth technology company, especially Cloud industry would be highly beneficial.

- Sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results.

- Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly.

- Strong written and verbal communication skills, with a track record of presenting to senior management.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Singapore Based (Geylang)
• 5 days, 8.30am- 6pm
• Salary: $5000 - $6000 + $500 transport allowance
• At least Diploma in Business Management or any related fields; 8 years’ experience in F&B operations
• Career Progression Opportunities

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Position Overview
We are looking for an experienced and detail-oriented IT Procurement Operations Senior Manager with expertise in managing procurement systems to join our operations team. This role is responsible for overseeing procurement operations, managing vendor and stakeholder relationships, and optimizing the use of digital procurement tools to enhance purchasing efficiency.

Role & Responsibilities

• Manage the complete procurement lifecycle, including sourcing, evaluation, contracting, and vendor management
• Leverage procurement systems to create purchase orders, manage contracts, and track procurement activities effectively
• Work closely with cross-functional teams to ensure procurement processes align with organizational goals
• Negotiate terms and pricing with suppliers to secure optimal agreements and achieve cost efficiencies
• Monitor vendor performance and implement corrective measures to maintain service quality and performance standards
• Establish and nurture relationships with key suppliers to encourage collaboration and support continuous improvement efforts
• Analyze procurement data regularly to identify trends, cost-saving opportunities, and process enhancements.
• Provide guidance and support to internal stakeholders regarding procurement policies, procedures, and best practices
• Stay updated on industry developments, market trends, and regulatory changes related to procurement and supply chain management

Requirements

• A bachelor’s degree in supply chain, business administration, IT, engineering, or a related field
• A minimum of 8–10 years of experience in procurement
• Familiarity with IT procurement and experience in formulating and reviewing procurement policies is advantageous
• Proficiency in procurement system management, particularly in handling purchase-to-order, source-to-contract management, and supplier collaboration tools
• Strong negotiation skills with a proven ability to drive cost reduction initiatives
• Excellent communication and interpersonal skills to engage effectively with internal and external stakeholders

Responsibilities

• Reports to the Head Operations Support Services (OSS)/ General Services in COMPANY’S, the incumbent will be responsible for providing administrative and operations support for various functions for the hospital.

• Manage operation and systems as well as review and improve the functional units in OSS/General Services

• Ensure timely review of service/lease/license contract terms and conditions and costs of services/contracts

• Assist with the department’s logistics, equipment and services including procurement, inventory, payments and records management

• Assist with the review and updating of the department’s policy, SOP documents, training plans for staff, emergency response plan for the department and financial budgeting

• Work with the various functions to manage and review the feedback/incidents and ensure corrective action and necessary follow-up

• Work with staff from various functions to initiate different types of projects (A & A, Rejuvenation, Improvement) and supervise their implementation

• Work closely with internal departments/clinics and external agencies to coordinate operations, compliances and collaborative partnerships

Requirements

• Bachelor Degree in any discipline

• 5 years or more of related working experience

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

Job Scope:

• Respond promptly and professionally to customer inquiries via phone, email and chat
• Review & standardize all customer service reply to maintain a consistently high-quality service standard
• Monitor customer satisfaction level & identify areas for improvement
• Motivate team member to hit KPI
• Brainstorm idea to improve chat quality & customer experience
• Setting a clear mission and deploying strategies focused towards that mission
• Provide training & exam to customer service team
• Co-ordinate with marketing team to bring more new leads
• Roster planning
• Fostering a teamwork culture

Requirement:

• At least a Diploma or bachelor’s degree in any fields
• Minimum 3 to 5 years of relevant working experience
• Strong leadership and interpersonal skills with the ability to motivate and inspire team member
• Flexibility to work evenings, weekends, and holidays as required
• Outstanding written and verbal communication skills.
• Good understanding of management practices and techniques.
• Strong client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Excellent leadership and interpersonal skills

This headcount will assume the Operations role at OSPL, with the main scope and responsibilities listed below:

Marine Operations Responsibilities:

1. Lead the Marine Ops Team (MARSIN) to achieve berthing excellence for OOCL services and vessels.
2. Coordinate with HKG MOC on berthing priority for incoming vessels.
3. Handle exceptions and ensure cost-effective and efficient operations.
4. Engage in discussions with strategic vendors (e.g., PSA Terminals).
5. Evaluate marine ops vendors’ performance.
6. Continuously review Ops cost and address unfavorable trends.

EQM Operations Responsibilities:

1. Lead Equipment Ops Team (EQMSIN) in managing depot and EQM inventory at OSPL.
2. Ensure sufficient EQM to support OSPL business.
3. Manage depot and equipment operations effectively.
4. Coordinate with EMC to meet EQM ops KPI targets.
5. Evaluate depot vendors’ performance.
6. Review EQM stock allocation based on depot performance.

In addition to the above dual functions, the Manager or Senior Manager will also be expected to initiate process improvements to align with business and customer requirements.

Requirements:

The candidate must possess the following:

• Minimum Degree in a relevant field.
• Good analytical skills and proficiency in utilizing digital tools (e.g., Power BI).
• Quick decision-making and effective vendor engagement for maintaining Ops excellence.
• Demonstrate instant leadership, enthusiasm, and a commitment to Ops excellence.