Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Kiztopia is a successful start-up and the biggest indoor children playground in Singapore! We are seeking a dynamic and experienced Regional Operations Manager to oversee our operations within the Asia Pacific region. The ideal candidate will be a strategic thinker with exceptional leadership skills and a proven track record of driving operational excellence and efficiency.

Highlights of what we offer:

· Dynamic, fun and rewarding working environment

· Close knitted team

· Good employee benefits (eg. medical insurance, on job training, etc.)

· Career growth and development opportunities

Roles & Responsibilities:

1. Lead the preparation of new outlets, working with the local operations team to ensure everything is set for a successful launch.

2. Design and implement standard operating procedures tailored to each new outlet.

3. Develop and conduct training programs for the local operations team to ensure they are well-prepared for business-as-usual activities.

4. Set and enforce operational requirement standards, ensuring consistency and quality across outlets.

5. Assist the head office in developing business review reporting templates for regional performance tracking. Act as a liaison between the head office and operations managers in each region, ensuring continuous follow-up on business strategies and instructions.

6. Willingness to travel frequently and stay at new outlet locations for extended periods to oversee operations readiness.

Job Requirements:

1. At least 5 years of experience in operations management, preferably in retail or service industry.

2. Proficient in developing and implementing SOPs, have experience in training and team development.

3. Excellent verbal, written and interpersonal communication skills.

4. Excellent organizational and multitasking skills, able to work independently and effectively under tight deadlines in a fast-paced environment.

5. Able to travel overseas frequently with extended period of stay.

Qualifications Requirements:

1. Bachelor’s degree in Operations Management, Business Administration, or a related field.

* We thank all applicants for your interest but regret to inform that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: F&B
• Position Title: Operations Manager
• Working Location: Bukit Timah
• Working Hours: 5 days (Monday to Friday 9 AM-6 PM)
• Salary Package: Basic Salary up to $7,000 + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee daily operations, ensuring that all processes and procedures are executed efficiently and effectively
• Manage logistics, inventory, and supply chain activities to guarantee timely delivery of products and services
• Conducting thorough market research to identify opportunities for operational improvements and staying informed about industry trends and best practices
• Analyze operational data, customer feedback, and performance metrics to build successful strategies and improve operational performance
• Developing and refining operational policies, ensuring consistency across all activities, and creating compelling standard operating procedures (SOPs) that enhance productivity
• Overseeing staff training and development, ensuring a high level of competency and morale within the team
• Plan and execute projects, coordinating with vendors, suppliers, and other partners to ensure seamless execution
• Develop and manage the operations budget, ensuring optimal allocation of resources, and monitor expenditures and return on investment (ROI) for all activities

APPLY NOW!!!

• Bachelor’s Degree in Business Administration, Marketing, or a related field
• Has 5-10 years of operations management experience (preferably in F&B) with a solid track record of leading operational activities and strategies
• Strong knowledge of logistics, supply chain management, and operational best practices

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #67198 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Job Summary

The Hospital Operations Manager is responsible for overseeing the critical operational functions of the hospital, including linen and laundry services, food services, bed management, claims management, and project management. This role is integral in ensuring that all services operate efficiently and effectively, contributing to an exceptional patient experience while adhering to regulatory requirements, including the Personal Data Protection Act (PDPA). The manager will work collaboratively with multidisciplinary teams to drive operational excellence, manage vendor relationships, and oversee budgeting and financial management.

Responsibilities

1. Linen and Laundry Management

• Oversee all aspects of linen and laundry services, ensuring timely processing, distribution, and cleanliness of linens.
• Implement best practices for inventory management and track linen usage to optimize costs.

2. Food Services

• Collaborate with the food services team to develop and implement menus that meet dietary requirements and enhance patient satisfaction.
• Monitor food safety and quality standards in compliance with health regulations.

3. Bed Management

• Manage bed occupancy and availability, coordinating with nursing and admissions staff to streamline patient flow.
• Implement strategies to reduce bed wait times and optimize bed turnover.

4. Claims Management (Senior Mobility & Enabling Fund, One-Rehab, Medifund, Medifund Silver, Financial Assistance Scheme)

• Supervise the claims processing team to ensure accurate and timely submissions to agency.
• Work with relevant departments to resolve issues and improve work process efficiency.
• Analyze claims data to identify trends and areas for improvement.

5. Hospital Inspection: (Liaison Officer between MOH and Hospital)

• Conduct regular inspections and audits to ensure compliance with healthcare regulations and standards.
• Prepare for and facilitate external accreditation and inspection processes.

6. Project Management

• Lead cross-functional projects aimed at improving operational efficiency, patient care, and service delivery.
• Develop project plans, timelines, and budgets, ensuring projects are completed on schedule and within budget.

7. PDPA Compliance

• Ensure all operational practices comply with the Personal Data Protection Act, protecting patient information and privacy.
• Conduct regular audit for staff on data protection policies and best practices.

8. Management Meeting

• Provide essential secretariat support for management meetings, ensuring effective communication, documentation, and follow-up on operational initiatives.
• Involve collaborating closely with leadership and various departments to facilitate discussions that drive strategic decisions and enhance overall hospital performance.

9. Collaboration with Multidisciplinary Teams

• Foster a culture of collaboration among clinical and administrative teams to enhance patient care and service delivery.
• Participate in interdisciplinary meetings to address operational challenges and develop solutions.

10. Procurement of Services & Vendor Management:

• Oversee the procurement process for services related to Linen, Food Services, and other operational needs.
• Develop and maintain relationships with vendors and service providers, ensuring quality and cost-effectiveness.
• Evaluate and negotiate contracts and service agreements to ensure quality service delivery and cost-effectiveness securing optimal terms for the hospital.

11. Staff Management

• Recruit, train, and develop staff, promoting a positive work environment and encouraging professional growth.
• Conduct performance evaluations and provide coaching to enhance team performance.

12. Budgeting and Financial Management

• Develop and manage operational budgets, ensuring alignment with organizational financial goals.
• Monitor expenditures and implement cost-control measures to maintain financial stability.
• Leverage data analytics to inform and guide operational decisions within the healthcare facility. This position focuses on analyzing performance metrics, identifying trends, and implementing data-driven strategies to enhance efficiency, patient care, and overall hospital performance.

13. Collaboration and Communication:

• Work closely with clinical and administrative teams to ensure smooth operations and high patient satisfaction.
• Address feedback and concerns from staff and patients to improve service delivery.

14. Additional Information

• Fast-paced hospital setting.
• Flexibility in hours may be required to accommodate operational needs.
• Assume other responsibilities relevant to position as delegated from time to time, including work relating to the expansion of services and development of new services or new projects.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field; Master’s degree preferred.
• Minimum of 5 years of experience in healthcare operations management, with a focus on services such as linen and laundry, food services, or patient management.
• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Proficient in project management and financial analysis.
• Knowledge of PDPA and healthcare regulations.
• Carry out other responsibilities and duties as assigned from time to time.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144
EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

*Seeking for a Loan and Treasury Operations AM/AVP with relevant 7 years of Banking- Loan operations OR Loans AND Treasury operations experience*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Loan and Treasury Operations (AM/AVP) to be part of their Operations team.

JOB RESPONSIBILITIES

• To be part of the Loan and Treasury Operations
• Handle Treasury products (FX, Derivatives, Bonds, Money Market)
• Handle Loans from Corporate bank
• Handle relevant Operations project
• Handle IT system (SWIFT)
• Prepare relevant Operations, MAS reporting
• Write and improve Operations policies
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 7 years of relevant loan and treasury operations experience in Banking industry OR 7 years of loan operations experience
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Job Benefits:

• Basic 4.5k to 5k + AWS + VB
• 6 days

Job Description:

• Ensure store schedules comply with management's requirements.
• Work with management to plan manpower deployment, address hiring needs, and conduct interviews.
• Oversee store managers to ensure compliance with SOPs and effective store operations.
• Coordinate with store managers on cash handling and operational tasks, including delivery platforms, equipment maintenance, stock management, pest control checks, and adherence to food hygiene and SFA regulations.
• Supervise the training of new employees using established training manuals.
• Ensure all menu updates are reflected in stores and across delivery platforms.
• Manage the replacement of store equipment, such as POS systems, mobile ordering systems, and self-ordering kiosks, as required.
• Collaborate with Business Development and Marketing teams to launch new or seasonal products and plan sales promotions.
• Work with the Accounts department to verify the accuracy of sales records and cash held in stores.
  

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009

Job Duties

• Ensuring daily smooth operations
• Ensuring all relevant information is reported to respective stakeholders and recorded on a timely manner (i.e. non-compliance activities, faults, incidents)
• Ensuring all daily, monthly, ad-hoc reports are submitted punctually
• Handling emergency situations appropriately without compromising the functions of Operations Centre
• Working with the Operation Manager on all business continuity plans, fire drills, evacuations exercises
• Supervise and conduct periodic checks
• Other daily operational and administrative duties as assigned

Requirements

• At least 2yrs of supervisory experience
• Posses good understanding of service, experience in handling emergency procedures
• Physically fit, enjoy working with the general public at outdoor environment

Additional Info

• Work 2 days off 2 days (Rotating shift basis)
• 7.30am - 7.30pm & 7.30pm to 7.30am

EA Personnel Name: Cryst Lim
EA Personnel No: R22110160
EA License No: 90C3494

Job Duties

• Ensuring daily smooth operations
• Ensuring all relevant information is reported to respective stakeholders and recorded on a timely manner (i.e. non-compliance activities, faults, incidents)
• Ensuring all daily, monthly, ad-hoc reports are submitted punctually
• Handling emergency situations appropriately without compromising the functions of Operations Centre
• Working with the Operation Manager on all business continuity plans, fire drills, evacuations exercises
• Supervise and conduct periodic checks
• Other daily operational and administrative duties as assigned

Requirements

• At least 2yrs of supervisory experience
• Posses good understanding of service, experience in handling emergency procedures
• Physically fit, enjoy working with the general public at outdoor environment

Additional Info

• Work 2 days off 2 days (Rotating shift basis)
• 7.30am - 7.30pm & 7.30pm to 7.30am

EA Personnel Name: Cryst Lim
EA Personnel No: R22110160
EA License No: 90C3494

Job Description:

• play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation.
• Required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control.
• Ensure to exercise effectively safe and economical methodology and enforces project standards.
• To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimize errors in the process to achieve smooth completion of projects.
• To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issues.

Job Requirement:

• At least 3 years relevant working experience within the Construction industry in Singapore.
• Ability to prioritize tasks well and able to work independently.
• Able to motivate in a challenging work environment.
• Good in planning, organizing and interpersonal skills.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Job Description of Facilities Management Operation Manager

Reporting to the Senior Operation Manager, the role will be the responsible for operations of the facility assigned, leading the on-site soft and hard services team to ensure the service delivery in accordance to the Key Performance Indicators Framework.

Roles & Responsibilities

The Operation Manager responsibilities will include:

• Monitor and track all job request.
• Monitor and track all project works and their progress status
• Monitoring of KPIs to ensure compliance with performance framework
• Assign vendors / sub-con / technicians to carry out project works
• Monitor Non-compliance letters and liaise with Contracts Dept for response
• Prepare, Plan and compile Monthly various schedules and reports related to the assigned facility
• Liaise with stakeholders of the assigned facility as the Main POC
• Track and monitor all clearance of Vendors / Sub-cons and technicians

Job requirements

• Degree in Engineering/Building/Facilities Management or relevant disciplines
• Min 3 years relevant work experience in a similar role/industry
• Experience in handling Government properties preferred
• Strong communication and presentation skills
• Strong in written and spoken English
• Team driven, multitask, project management

about the company
Our client is a global leader in networking, IT, and cybersecurity solutions, offering innovative products and services that empower businesses and individuals to connect, communicate, and thrive in a digital world. Known for driving technological advancements, the company provides cutting-edge solutions in areas such as networking infrastructure, cloud computing, collaboration tools, and security, making it a trusted partner for organizations worldwide.

about the job
As the liaison between the customer and technical support teams, you will oversee all aspects of the service process, driving improvements and ensuring high standards at every stage. This role offers significant exposure to both internal teams and external customers, providing an opportunity to make a meaningful impact.

The ideal candidate possesses excellent project management and communication skills, demonstrating the ability to diplomatically influence, effectively manage relationships, and navigate challenging situations under pressure.

• Serve as the single point of contact for operational issues, coordinating technical challenges and customer requirements.
• Build and maintain relationships with internal customer management teams.
• Represent customer needs to post-sales support teams and relevant organizations.
• Oversee case management to ensure timely resolution (bi-weekly), following up on action items and providing customers with updates on escalated or priority issues.
• Conduct and coordinate weekly conference calls to share status reports and present quarterly updates with an analysis of customer support needs.
• Educate customers on organizational processes and procedures.
• Deliver regular status reports to management.
• Travel for quarterly customer site visits to review operational activities, customer satisfaction, and provide a gap analysis.
• Manage customer-facing projects and internal complex service improvement initiatives.

skills and experience required

• Possess a BS/BA degree or equivalent, with 3-5 years of experience in customer support, project management, or related business roles.
• Exhibit strong communication, influencing, and presentation skills.
• Demonstrate the ability to engage cross-functional resources to address and resolve customer issues.
• Have a solid understanding of software tools used for reporting and research purposes.
• Capable of utilizing tools to conduct customer satisfaction and gap analyses, and offering actionable recommendations.
• Proficiency in technical/networking knowledge such as CCNA or equivalent.
• Familiar with products, solutions, and project management concepts.
• ITIL certification preferred.

To apply online please use the apply function, alternatively you may contact Dalpreet Kaur at [email protected] (EA: 94C3609 /R23111951)

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Responsibilities

• Oversee the management of portfolio of commercial properties, including building maintenance and tenant support
• Establish, build and maintain excellent relationships with tenants
• Partner cross-functional teams to formulate and develop group-wide initiatives to optimise operational efficiency
• Establish effective and strategic policies, procedures, and systems to support property operations
• Manage asset enhancement initiatives for existing properties and new projects under development
• Allocate manpower resources effectively to ensure optimal utilisation of resources
• Work with relevant external Government agencies, service providers and contractors to ensure compliance to regulatory requirements

Requirements

• Degree in Building, Real Estate or Business
• Minimum 8 years' experience in property and/or tenant management
• Strong leadership skills
• Good communication and interpersonal skills
• Resourceful, energetic and passionate to drive initiatives

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Job Requirements

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specifications

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Responsibilities:

· Plan and maintain a calendar of events for Service Operations to promote engagement and recognition initiatives.

· Develop and maintain key messaging, ensuring alignment with senior management priorities and the consistent production of service-related collateral across departments.

· Oversee internal communication channels, including intranet, internet, digital displays, and other communication platforms to ensure effective message delivery.

· Ensure consistency in the corporate identity of Service Operations, upholding high standards in visual and written content.

· Responsible for creating and updating service-related content for intranet and internet pages, ensuring relevance and engagement.

· Collaborate on initiatives aimed at improving service delivery, including wayfinding projects and other operational improvements.

· Identify, craft, and promote success service stories on internal channels. Submit for internal and external service-related awards to foster a sense of pride and belonging.

Requirements:

· Bachelor’s degree in Communications, Public Relations, Marketing, or a related field.

· Proven ability to lead employee engagement initiatives in a fast-paced, multidisciplinary environment.

· Exceptional written, verbal, and interpersonal communication skills, with a deep understanding of healthcare communication nuances.

· Strategic thinker with a passion for healthcare excellence and fostering employee engagement.

· Strong collaborator with the ability to build effective relationships with both clinical and non-clinical stakeholders.

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Kailey Lee Jia Yueh

EA Personnel No: R24126040

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599