Job Description & Requirements

Successful candidate will assist Service Manager on the following tasks:

• Site daily operations, routine/ad-hoc maintenance and service work for industrial water treatment systems in semiconductor and pharmaceutical industries.
• Conduct routine equipment inspection, performance checking/review, data collection, repair and trouble-shooting of industrial pure water and wastewater systems.
• Perform regular PM /calibration for equipment and instruments.
• Any other duties given by Service Manager.

Skills and Experience:

• Degree/Diploma/Certificate in Chemical, Environmental or Mechanical Engineering.
• Preferably with 3-5 years of related experience in operations for industrial water treatment systems.
• Must be a hands on person
• A team player that is willing to work with different age groups and nationalities.

Job Responsibilities

• Welcome guest in a warm and friendly manner.
• To provide excellent customer satisfaction through exceeding expectations of guests.
• To provide excellent customer service to guest in a timely and friendly manner, ensuring diners a pleasant dining experience.
• Upsell promotional items.
• To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
• Perform day to day pre-opening and closing activities as per SOPs.
• To adhere to service SOPs.
• Ensure that food hygiene and safety standards are maintain and comply.
• Maintain day to day outlet cleanliness.
• Perform general housekeeping and equipment maintenance duties.
• Report on time, in proper uniform and grooming standard.
• Work together with other team members to provide good quality service.
• Assist in dishwashing duties as and when required.
• Execute any other duties as assigned.

Education

• Min. GCE “N”/ “O” Level, customer service certificate or any related fields.

Experience

• No experience/ At least 1 year of experience working in customer service or relevant experience in F&B.
• Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment.

Benefits

• Staff Discount
• Medical Benefits
• Meal Benefits
• Career Progression
• Flex-health Benefits

Here at THE PROVIDORE SINGAPORE, we frankly believe that we are stronger as a team!

TEAMWORK MAKES THE DREAM WORK!

We take pride in having an environment that is open and welcoming, to achieve our goals together. With an emphasis on communication and connection, we promote opportunities for all to develop and achieve success; our employees are our family, and we strive to create an inclusive and positive culture for all!

Across our various roles and departments, we have a diverse workforce that is built on the strengths of each and every individual. Our ethos is to create an environment where our people matter, and a place where we celebrate each other’s success.

If being part of a fun, dynamic team that works hard yet plays harder is something you are looking for, what are you waiting for? You might just be the next celebrated member of our team!

Visit https://theprovidore.com/careers/ for more opportunities and to apply directly!

ROLE: Service Crew

• THE PROVIDORE SINGAPORE (Western Cuisine)

Available Locations:

1. OUE Downtown Gallery
2. Mandarin Gallery
3. Paya Lebar Quarters
4. Raffles City
5. Raffles Place
6. Vivo City
7. Wisma Atria

Job Description:

You will be responsible for welcoming our guests, guiding them to available seating area/s in a restaurant setting, presenting our menu and assist in recommending meal bundles/promotions, taking and delivering their food & beverage orders, help answer any queries as well as perform cashiering duties if/when required.

• Follow the standards of service as per requirements and training
• Provide a warm, friendly welcome to all our guests
• Recommend and promote meal items to our guests, as well as advise them on any ongoing promotions
• Taking and promptly serving of orders, including food & beverages to our guests; cross-checking with both guests and back-of-house teams (kitchen and bar) to ensure accuracy of orders
• Inputting of orders into the point-of-service (POS) system and settling of bills
• Assist to clear and prepare tables for meals e.g., topping up of cutleries and/or condiments, as and when required
• Any other skill-development and/or reasonable ad-hoc tasks as assigned

Job Requirements:

• No experience required for Service Crew as training and guidance will be provided

*If you do not have prior experience or training, we welcome your application if you are genuinely keen to learn, grow and develop as we have a long and positive track record of developing our entry-level Service Crew into Supervisors, Assistant Restaurant Managers, Restaurant Managers and Multi-Outlet Managers

*There are also career development options as a Barista, Bartender and even in the back-of-house (BOH), Retail, Bakery and Pastry if the interest and passion is there

• A valid Food Hygiene Certificate registered with Singapore Food Agency (SFA) will be good to have, but not a requirement

*If you do not possess a valid food hygiene certificate, the Company will arrange the training and certification as part of your training program

• Good communication skills with positive, interpersonal skills i.e., team player
• Good sense of job responsibility and a keen eye for details
• Honest willingness to learn, grow and develop with the Company
• Flexible 5 to 6 days weekly rostering (including weekends and public holidays) from 8am - 10pm

We look forward to receiving your application, the opportunity to meet you and welcoming you to the team!

Responsibilities:

• Offer a professional, friendly greeting and engaging service
• Assist in monitoring the guests’ needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables’ requests, and promotional offers
• Allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• Check on guests’ satisfaction, attend guests’ needs and comments with proper follow up with Manager
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• PC literate, well-organized, and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

• Ensure the BWTS & SCRUBBER systems achieve the required technical standards

and performance.

• Ensure the BWTS & SCRUBBER systems’ certificates and documents are

systematically updated and stored.

• Ability to supervise the installation of ballast water treatment system & Scrubber system.

• Effective implementation of the Company’s planned maintenance system.

• Prepare, arrange, and manage class, statutory, and other vessel surveys.

• Prepare, manage, and monitor dry-dockings and other required repairs and maintenance

jobs.

• Review and train vessels’ crew performance.

• Any other tasks as assigned by the company.

RESPONSIBILITIES AND DUTIES
As a Service Crew, you will work with your Team Members to deliver a high-quality service experience that exceeds customer expectations:

· Welcoming guests according to company standards in a timely, friendly and efficient manner

· Ensure cleanliness and hygiene of the room and keeping the environment tidy at all times

· Able to perform duties like taking food and drink orders, cashiering and any other ad hoc duties from time to time.

· Maintain cleanliness and housekeeping of work areas

· Ensure that guests received attention at all times

· Building and maintaining good rapport with the guest

· Manage and deliver/serve drinks/food

· Perform general basic service

· Establish rapport with guests to build loyal and satisfied customers

QUALIFICATIONS AND SKILLS

· Able to communicate in English/Mandarin

· Minimum O-level education

· Outgoing, presentable and service-oriented

· Cheerful, independent and self-motivated

· Able to work shifts, weekends and public holiday

• Reports to the Restaurant Operations Manager
• Receive and greet guests followed by seating them accordingly.
• Maintain communication with/supports the Restaurant Manager and the GMs.
• Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety.
• Takes immediate action to resolve all complaints and issues.
• Manage the guest reservation system alongside with reservation staff.
• Adhere and enforce all restaurant rules, regulations and policies.
• In the absence of Assistant or the Restaurant Operations Manager, he may serve as Manager on duty and handles opening or closing procedures.
• Conduct daily line-up with dining room staff for briefing and debriefing.
• Supervises the dining room staff and maintain uniform and service standards.
• Ensure side work is completed everyday and dining room supplies are stocked.
• Review daily specials, stations and other applicable announcements.
• Train new-hires in service standards, menu items, use of POS system and up- selling.

Business Function:
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. We are seeking for talented professional, to enhance Singapore IBGO capability to enable the vision of future ready smart operations.

About this role:
The Operations Planning and Project Management function of Singapore Institutional Banking Group Operations (IBGO) is responsible for strategic planning, headcount & Financials management and people engagement strategy. In addition, the function strives to drive and execute SG country level digital and strategic initiatives, change management operationalization, new target end-to-end Ops & Servicing model, operations productivity and data instrumentation implementation, customer and employee journeys, demand management, and future ready workforce planning. The team partners closely with all IBGO Regional Project, Products and IBG COO to design fit-for purpose ops user requirements and to scale towards SG IBGO Vision of Digital Smart Ops.

We are looking to expand our team and hire a Project Manager to drive operational transformation, and working with partners like Regional Functions, GTS and BU in implementation of “fit-for-purpose” design & systems. In so doing, we inspire to maximize the outcome of digitalization initiatives in Operations efficiency & deliver more delighting-our-customers moments.

Responsibilities:

• Understand Operations process/ journey and translate areas of opportunity into user requirements and digital initiatives.
• Manage digital initiatives (include DDOM HO, digitalization, process improvement, customer/ employee journey, data & analytics related) and be accountable for their delivery, operationalization and benefit realizations.
• Drive the end-to-end design and solution and ensure “fit-for-purpose” & value delivery to Operations.
• Partner with GTS and BU to drive commercialization of digital initiatives and increase digital adoption.
• Determine end-state target operating model and work with other functions in SG IBGO in preparation of Standard Operating Procedures and delivering training.
• Ensure project adheres to the desired engagement model and governance.
• Monitor and follow up on post-production issue to achieve planned benefits.
• Get insights from data, dashboards and drive action plan & further improvement opportunities.

Required Experience:

• Degree holder with minimum7-8 years of relevant project management, and relevant work experience in driving digital transformation to achieve excellent business results
• Minimum 2-3 years of banking operations background in corporate products like documentary trade, open account trade and cash management is a plus
• Strong management and communication skills
• Excellent problem-solving skills & strategic thinking
• Ability to navigate in a complex environment and achieve outcome
• Passion to help business with a ‘can-do’ attitude
• Consulting background in banking / financial services is a bonus

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Job Description

• Industry/ Organization Type: Landscape/Urban Farming
• Position Title: Indoor Operations Worker
• Working Location: Whampoa
• Working Hours: 5 days (Monday – Friday, 9.00am – 5.00pm)
• Salary Package: Basic Salary up to $2,000
• Duration: Permanent/Part-Time

Key Responsibilities

• Assist in growing local produce, with a focus on mushrooms.
• Support the farming of crops, mainly focusing on indoor growing.
• Carry out any other farm-related tasks as needed.

APPLY NOW!!!

• Willingness to get hands dirty and able to handle physical tasks.
• Eager to learn, with a sharp attention to detail and ability to plan ahead.
• A great team player who can also work independently.
• No prior experience required, but experience or training in Farming or Horticulture is a plus.
• Full-Time and Part-Time role available.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70402 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Our client, one of Asia-Pacific’s leading organizations is looking for:

IT Operations Support

Responsibilities:

• The Candidate will be responsible to ensure all the application systems remain in good working order.
• The Candidate is expected to take on support of new application systems when they become operational.
• The Candidate is expected to follow through every issue/problem to closure and complete the necessary documentation.
• The Candidate is expected to interface with the helpdesk agents, end-users and external vendors during application support and problem resolution.

Requirements:

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• The Candidate shall have at least five years of working experience and proficiency in the maintenance of web applications. This includes expertise in both system administration and operational support aspects.
• Proficient in providing Level 1 and Level 2 support for applications.
• Assist with system testing and verifications following infrastructure changes and system patches.
• Liaise and follow up with external vendors on Level 2/3 support for troubleshooting issues/incidents and software development for change requests.
• Ensure all reported incident tickets and service requests meet the agreed Service Level Agreements (SLAs).
• Generate reports for user access, application reviews, and other statistics purposes.
• Perform User management and KPI management tasks.

-----------------------------------------------------------------------------------------------------

Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “IT Operations Support”)

Only shortlisted candidates will be notified.

-----------------------------------------------------------------------------------------------------

EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

Business Function

DBS Institutional Banking Group provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Responsibilities

• Process daily Trade Operations transactions of SG and AU in accordance to the agreed service standards.
• Liaise and follow up with Business Units or customers for instructions that are required to complete the transaction.
• Liaise with internal and external counterparty for queries relating to the transaction.
• Perform day end reconciliation of transactions.
• Adhere to risks and control guidelines/policies.
• Assist in projects to improve work processes.
• Perform adhoc tasks/duties assigned by Supervising Manager.

Requirements

• Minimum 2-3 years of experience in banking operations especially in Trade Services.
• Functional knowledge/experience in back office support is required.
• Able to Multi-Task, Self-Motivated with good interpersonal skill.
• Able to take on new tasks as required by the business and by the management.
• Meticulous, alert & have an eye for figures & details.
• Knowledge of MS Office applications especially MS Word and MS Excel.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Description:

• Oversee and manage daily delivery operations, including planning, implementation, and execution to ensure smooth workflows.
• Ensure operational processes meet client expectations, providing timely and accurate deliveries.
• Conduct training programs for new workers to ensure they are familiar with company procedures and safety practices.
• Regularly review and update company policies and procedures to remain compliant with industry standards.
• Handle customer complaints, ensuring prompt service recovery and continuous improvement.
• Review existing processes to identify areas for performance enhancements and operational efficiency.
• Promote and maintain a positive, healthy, and safe work environment for all employees.
• Step in to assist with deliveries, driving when required, and handling goods safely and efficiently.

Job Responsibilities:

• Safely handle, load, and deliver goods to designated locations, ensuring the secure transportation of items.
• Drive responsibly, adhering to traffic regulations and safe driving practices at all times.
• Follow and enforce safe work procedures, ensuring compliance with workplace safety standards during deliveries.
• Maintain the cleanliness and operational condition of the vehicle, ensuring routine checks are performed.
• Stay familiar with Singapore roads for efficient navigation and delivery.
• Assist with the manual handling of heavy items and operate pallet jacks as needed (training provided).

Job Qualifications:

• Possess a valid Class 3/4 driving license with no adverse driving records.
• Minimum of 3 years of driving experience in a similar role.
• Physically fit, able to manage the manual handling of heavy items.
• Willingness to learn and operate pallet jacks (training will be provided).
• Familiarity with Singapore's road network is advantageous.

Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

* Able to work night shift, weekend and public holiday

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organisational skills and attention to detail

* Team leadership

Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

* Able to work night shift, weekend and public holiday

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organisational skills and attention to detail

* Team leadership

Business Function:
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. We are seeking for talented professional, to enhance Singapore IBGO capability to enable the vision of future ready smart operations.

About this role:
The Operations Planning and Project Management function of Singapore Institutional Banking Group Operations (IBGO) is responsible for strategic planning, headcount & Financials management and people engagement strategy. In addition, the function strives to drive and execute SG country level digital and strategic initiatives, change management operationalization, new target end-to-end Ops & Servicing model, operations productivity and data instrumentation implementation, customer and employee journeys, demand management, and future ready workforce planning. The team partners closely with all IBGO Regional Project, Products and IBG COO to design fit-for purpose ops user requirements and to scale towards SG IBGO Vision of Digital Smart Ops.

We are looking to expand our team and hire a Project Manager to drive operational transformation, and working with partners like Regional Functions, GTS and BU in implementation of “fit-for-purpose” design & systems. In so doing, we inspire to maximize the outcome of digitalization initiatives in Operations efficiency & deliver more delighting-our-customers moments.

Responsibilities:

• Understand Operations process/ journey and translate areas of opportunity into user requirements and digital initiatives.
• Manage digital initiatives (include DDOM HO, digitalization, process improvement, customer/ employee journey, data & analytics related) and be accountable for their delivery, operationalization and benefit realizations.
• Drive the end-to-end design and solution and ensure “fit-for-purpose” & value delivery to Operations.
• Partner with GTS and BU to drive commercialization of digital initiatives and increase digital adoption.
• Determine end-state target operating model and work with other functions in SG IBGO in preparation of Standard Operating Procedures and delivering training.
• Ensure project adheres to the desired engagement model and governance.
• Monitor and follow up on post-production issue to achieve planned benefits.
• Get insights from data, dashboards and drive action plan & further improvement opportunities.

Required Experience:

• Degree holder with minimum7-8 years of relevant project management, and relevant work experience in driving digital transformation to achieve excellent business results
• Minimum 2-3 years of banking operations background in corporate products like documentary trade, open account trade and cash management is a plus
• Strong management and communication skills
• Excellent problem-solving skills & strategic thinking
• Ability to navigate in a complex environment and achieve outcome
• Passion to help business with a ‘can-do’ attitude
• Consulting background in banking / financial services is a bonus

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

Manages the team to ensure timely & accurate completion of daily operational work and prompt follow up on outstanding issues. Review processes and drive improvements to enhance the performance of the team.

Responsibilities

• Perform timely fulfilment of requests & updates in Bank’s operating systems within specified Service Standard, timely & accurately
• Handle operational issues and provide escalation to management team
• Identify operational risks and implement measures to address/mitigate the risk
• Challenge status quo and execute changes in an effective manner
• Establish and maintain effective relationship & partnership with key internal & external stakeholders.
• Work closely with various stakeholders to understand the Business/Operations problem statement, propose analytic requirements and solution, leverage on internal and external data and use analytics techniques to provide data-driven insights.
• Initiate business and operations stakeholders to eliminate existing process frictions in realizing Different Kind of Ops strategy
• Provide insights through data visualization and presentations to deliver productivity, identify root cause of a situation and to provide actionable insights
• Provide User Requirements & perform Live Verification on initiatives/production fixes
• Ensure timely updates of PRMs and SOPs and ensure prompt communication to team
• Support team leader on project/initiatives, engage team on process improvements to drive team’s performance & manage team’s performance

Requirements

• Experience in financial institutions with minimum 2-3 years of regulatory & banking operations knowledge
• Knowledge of the bank’s core operating systems, control standards or Cards & Unsecured Loans product domain is an added advantage
• Able to work independently as well as a team player
• Strong analytical skills, self-driven and proactive, and able to work under stress
• Demonstrate good communication and presentation skills
• Organised and meticulous, with an eye for details
• Proficient in Microsoft office especially Microsoft Power Point and Excel

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Responsibilities:

1. Responsible for taking orders, serving food, cleaning tables, arranging queues, cashiering, maintaining dining area cleanliness, and top-up utensil, and condiment holder.

2. Ensures all food presentation and service quality is up to standard.

3. Any other duties as and when assigned by Management or senior staff.

Requirement:

1. Work Location: Novena Square 2, Kallang Wave Mall, East Coast Parkway (CPG)

2. Transport Allowance:$200 only who work at East Coast

3. Able to work shifts, weekends, and public holidays.

4. General knowledge of proper food handling procedures.

5. Meal & Uniform provided.

6. Staff Benefits: Insurance (GPA / WIC / GHS)

7. Medical Benefits

8. 5 days work

9. Only Singaporean/PR

Interested candidates, kindly email to [email protected] for more inquiries.

• Ensure the BWTS & SCRUBBER systems achieve the required technical standards

and performance.

• Ensure the BWTS & SCRUBBER systems’ certificates and documents are

systematically updated and stored.

• Ability to supervise the installation of ballast water treatment system & Scrubber system.

• Effective implementation of the Company’s planned maintenance system.

• Prepare, arrange, and manage class, statutory, and other vessel surveys.

• Prepare, manage, and monitor dry-dockings and other required repairs and maintenance

jobs.

• Review and train vessels’ crew performance.

• Any other tasks as assigned by the company.

RESPONSIBILITIES AND DUTIES
As a Service Crew, you will work with your Team Members to deliver a high-quality service experience that exceeds customer expectations:

· Welcoming guests according to company standards in a timely, friendly and efficient manner

· Ensure cleanliness and hygiene of the room and keeping the environment tidy at all times

· Able to perform duties like taking food and drink orders, cashiering and any other ad hoc duties from time to time.

· Maintain cleanliness and housekeeping of work areas

· Ensure that guests received attention at all times

· Building and maintaining good rapport with the guest

· Manage and deliver/serve drinks/food

· Perform general basic service

· Establish rapport with guests to build loyal and satisfied customers

QUALIFICATIONS AND SKILLS

· Bilingual

· Minimum O-level education

· Outgoing, presentable and service-oriented

· Cheerful, independent and self-motivated

· Able to work shifts, weekends and public holiday

Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

* Able to work night shift, weekend and public holiday

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organisational skills and attention to detail

* Team leadership

Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

* Able to work night shift, weekend and public holiday

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organisational skills and attention to detail

* Team leadership

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

Manages the team to ensure timely & accurate completion of daily operational work and prompt follow up on outstanding issues. Review processes and drive improvements to enhance the performance of the team.

Responsibilities

• Perform timely fulfilment of requests & updates in Bank’s operating systems within specified Service Standard, timely & accurately
• Handle operational issues and provide escalation to management team
• Identify operational risks and implement measures to address/mitigate the risk
• Challenge status quo and execute changes in an effective manner
• Establish and maintain effective relationship & partnership with key internal & external stakeholders.
• Work closely with various stakeholders to understand the Business/Operations problem statement, propose analytic requirements and solution, leverage on internal and external data and use analytics techniques to provide data-driven insights.
• Initiate business and operations stakeholders to eliminate existing process frictions in realizing Different Kind of Ops strategy
• Provide insights through data visualization and presentations to deliver productivity, identify root cause of a situation and to provide actionable insights
• Provide User Requirements & perform Live Verification on initiatives/production fixes
• Ensure timely updates of PRMs and SOPs and ensure prompt communication to team
• Support team leader on project/initiatives, engage team on process improvements to drive team’s performance & manage team’s performance

Requirements

• Experience in financial institutions with minimum 2-3 years of regulatory & banking operations knowledge
• Knowledge of the bank’s core operating systems, control standards or Cards & Unsecured Loans product domain is an added advantage
• Able to work independently as well as a team player
• Strong analytical skills, self-driven and proactive, and able to work under stress
• Demonstrate good communication and presentation skills
• Organised and meticulous, with an eye for details
• Proficient in Microsoft office especially Microsoft Power Point and Excel

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

Job scope:

• HR service delivery contact for the location assigned.
• Provide efficient, high-quality HR service delivery to employees, line managers, and HRBPs in assigned locations.
• Deliver a coherent transactional processing service, providing high-quality advice, support to managers and employees, and query resolution throughout the employee’s life cycle.
• Manage all the employee-related data entry into the HR system.
• Ensure integrity, consistency, and security of all data you deal with.
• Perform regular audits and reconciliation to ensure consistency and accuracy of the HR data maintained.
• Manage the HR shared services ticketing tool and ensure all requests/queries are attended to promptly.
• Actively contribute to case analysis and identification of issue trends.
• Ensure key performance metrics including Service Level Agreements (SLAs) are met.
• Generate timely and accurate HR reports for data analysis and provide insights where applicable.
• Participate in new technology implementation, system enhancements, and continuous improvement efforts.
• Update and maintain all related knowledge management documents (e.g., SOPs, desktop procedures, and process workflows).
• Support the annual HR cycle including Merit, Incentive, Year-end, Audits, and the like.
• Build strong mutual trust and relationships with key stakeholders and keep regular communications with them to obtain feedback on daily operations.
• Operational management of the scope of work defined in our HR service catalogue, handling employee inquiries, HR Operations Tickets
• Support of employees and managers regarding HR queries as well as administrative implementation of those
• Operational support of specialized HR departments (HR Business Partner, Talent Acquisition, Talent Management)
• Contributing to global and regional HR projects
• Any adhoc duties assigned

Pre-requisits:

• Bachelor's degree in business administration with a focus on human resources
• Minimum of 8 years of experience in operational HR
• Ability to quickly gain knowledge and translate it in precise advice on standard policies and procedures
• Commitment, teamwork, reliability, and the ability to work across departments and countries.
• Proficient in Office 365, knowledge of SAP SuccessFactors is preferred
• Understanding of HR technology landscape, including HRIS, payroll, recruitment, and performance management systems.
• Managing Work Processes: is an effective process, workflow, and systems designer.
• Dealing with Issues: fearlessly takes on all issues, challenges, and people; comfortably confronts and works through conflict; delivers negative feedback and messages without hesitation.
• In-depth knowledge of employment laws and regulations, ensuring compliance in all HR operations

Interested applicants, pls email resume to [email protected]

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA: 99C4599