Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager (Road Construction)
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,900 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Responsible for liaising and meeting with customers for road construction and resurfacing projects
• Assist with planning, executing, and monitoring road and airfield runway construction and resurfacing project progress
• Assist Operations Manager in all road and airfield runway construction projects including resurfacing operations-related matters, manpower, equipment, safety, and site surveys
• Attend meetings with customers and clients
• Decision-making for equipment and team allocation
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with the Land Transport Authority (LTA), Strategic Planning Policy Group (SPPG), or Defence Science and Technology Agency (DSTA)
• Prior experience with road and airfield runway construction and resurfacing is required
• Proficient in MS Office
• A class 3 driving license is required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69577 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Join Our Team!
At Baker's Brew, Singapore's leading artisanal bakery, and Plain Meredith, a cozy pet-friendly café, we are seeking a dynamic and experienced Retail Operations Manager to lead operations, drive performance, and ensure exceptional customer experiences across our retail kiosks and café.

Let me know if you'd like any adjustments!

Responsibilities

1. Retail Operations Management

• Oversee the daily operations of all retail outlets, ensuring smooth and efficient workflows while maintaining high service standards.
• Monitor and ensure compliance with company policies, procedures, and brand guidelines.
• Take responsibility for the protection and enhancement of the brand’s image across all counters and retail locations.

2. Sales and Profitability

• Drive sales performance and ensure profitability by achieving sales targets, maintaining optimal retail pricing, and controlling operating expenses.
• Analyze sales performance, margins, and net operating costs to develop strategies for financial improvement.
• Work collaboratively with the marketing team to implement and negotiate additional activities to boost sales and motivate Sales Associates.

3. Manpower and Team Management

• Recruit, manage, and evaluate store management staff, ensuring that all team members are equipped with the skills to succeed.
• Develop and implement effective training programs for team members, ensuring they are aligned with company policies and operational standards.
• Create and manage incentive schemes for store teams, setting realistic and motivating sales targets.
• Foster a positive and collaborative work environment to enhance team morale and performance.

4. Point-of-Sale (POS) Marketing Strategy

• Execute marketing strategies and campaigns at the Point-of-Sale (POS) to drive customer engagement and increase purchases.
• Collaborate with the marketing department to tailor campaigns that align with retail goals and customer needs.

5. Training and Development

• Design, develop, and implement comprehensive training programs for retail teams to ensure consistent service quality and adherence to brand standards.
• Continuously evaluate training effectiveness and update programs to address operational gaps or changing business needs.

6. Brand Integrity

• Ensure all retail outlets consistently maintain the brand’s image and uphold its reputation for excellence.
• Conduct regular evaluations and audits of store performance to address any gaps in customer service or operations.

Requirements

1. Educational Background

• Diploma/Degree in any discipline, with a strong foundation in business, retail operations, or a related field.

2. Experience

• At least 3 years of retail operations experience in a supervisory role, preferably within the F&B or related industries.
• Proven track record of managing and improving retail performance and achieving sales targets.

3. Skills and Attributes

• Strong people management skills with the ability to inspire, lead, and motivate teams.
• Excellent communication and interpersonal skills, capable of engaging with stakeholders at all levels.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• A positive, hands-on, and enthusiastic personality, with a proactive approach to problem-solving.
• Familiarity with Standard Operating Procedures (SOPs) and training processes in retail operations.

4. Additional Competencies

• Strong business acumen and an understanding of how to drive profitability while maintaining operational excellence.
• Ability to work independently and handle multiple responsibilities in a fast-paced environment.

Job Responsibilities

The Report Content Management and Print Operations Manager role is a permanent position responsible for the administration of the Output Management systems and management of UOB’s printing/enveloping vendor. The role is under the prerogative of Group Service Operations belonging to Group Infrastructure and Platform Services under Technology and Operations. Its primary responsibilities include the following:

Core Responsibilities

• Oversees the daily operational procedure for the statements printing/enveloping vendor.
• Liaise and coordinate Output Management requirements to the different groups and users subscribed to the Output Management systems and printing/enveloping vendor.
• Perform administration functions on the different Output Management systems namely Report2Web (R2W) and Remote Print Manager (RPM) systems.
• Perform 24x7 on-call support for trouble shooting and problem determination on Output related incidents and problems pertaining (but not limited) to administration and support.
• Support weekend activities for infrastructure/application upgrades and cutover and validate OS and Database upgrades and patch installation activities.
• Identify, analyze, and recommend methods of problem resolution for the department and develop documentations for staff and management reference.
• Perform management of Output Management’s vendors setting standards and streamlining processes to ensure smooth report publishing and print operations.
• Participate in audit and compliance review involving Output Management systems and print operations.
• Perform outsourcing review and due diligence on new and/or existing printing/enveloping vendors to ensure vendor’s solvency and soundness.

Automation, Program Development, and Infrastructure Support

• Assess departmental automation needs and identify solutions to eliminate repetitive tasks and manual interventions.
• Develop and maintain existing scripts and programs to automate Output Management operational processes.
• Perform technical evaluation and analysis of existing and new systems and assess their potentials for automation/implementation.
• Continually improve the end to end infrastructure design and flow of the R2W system and printing/enveloping process by working with vendor, technical support and operation teams (internal and external)

Project Management

• Perform project management role on Output Management driven projects and initiatives.
• Participate in projects and initiatives requiring/involving Output Management support.

Job Requirements

• At least 10 years’ experience preferably working in a bank Data Centre Operations environment in the area of Output Report Distribution and Print Operations.
• Possess an in-depth understanding of network, database, and Windows platforms necessary in troubleshooting issues related to Output Management systems.
• Competent in resolving technical and access related issues in network, database, and Windows environments.
• Knowledgeable in Windows infrastructure and other technologies like Active Directory (AD), Domain Name Servers (DNS), MS Clustering, MS SQL.
• Knowledgeable in Tomcat and Internet Information Services (IIS) application and web server components.
• Knowledgeable in Windows programming/scripting, Visual Basic, and Python.
• Knowledgeable in the Microsoft suite of products such as Excel, Word, and Power Point.
• Knowledge in R2W and RPM systems is a big advantage.
• Knowledge in statements printing and enveloping operations is a big advantage.
• Knowledge in Windows infrastructure and other technologies like Network Load Balancer and Virtual Machine (VM) is an advantage.
• Knowledge in C#, Power Shell, Unix scripting, and Java programming is an advantage.
• Knowledge in Unix and AS400 is an advantage.

We are a leading provider of arts education, offering visual arts classes, holiday art camps, and events for children and adults worldwide.

With a mission to inspire creativity and self-expression, we create educationally rich environments where imagination thrives.

Join our team and help shape the future of art education in Singapore!

About the Role:
As an Art Studio Manager, you will oversee the daily operations of three studios located at Great World, Tanglin Mall, and Jurong East. This dynamic role requires you to manage studio performance, ensure operational excellence, and nurture customer relationships. Your responsibilities include:

• Overseeing daily operations and managing team performance across all studios.
• Scheduling weekly team shifts and facilitating in-house training sessions.
• Managing customer accounts, addressing inquiries, and following up on leads.
• Monitoring and restocking studio resources to ensure smooth operations.
• Ensuring studios are clean, organized, and safe.
• Conducting weekly team meetings to align on goals and updates.
• Leading hiring processes for new teachers and staff.

This is a 5½-day workweek role. Flexibility is required to travel to all three locations.

About You:
We’re looking for a motivated and results-driven individual with a passion for arts education and team leadership. Ideal candidates will have:

• Proven customer support and sales experience.
• At least 1 year of supervisory experience.
• A minimum of 1 year of experience working with children.
• Strong organizational skills and attention to detail.
• Self-motivation and a results-oriented mindset.

What We Offer:

• A chance to lead and inspire a talented team.
• Opportunities for professional growth in a creative environment.
• The satisfaction of making a meaningful impact on students’ lives.

Next Steps:
Ready to take the lead?

Apply directly via the website or send your resume to [email protected].

We look forward to welcoming you to our creative community!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager (Road Construction)
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,900 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Responsible for liaising and meeting with customers for road construction and resurfacing projects
• Assist with planning, executing, and monitoring road and airfield runway construction and resurfacing project progress
• Assist Operations Manager in all road and airfield runway construction projects including resurfacing operations-related matters, manpower, equipment, safety, and site surveys
• Attend meetings with customers and clients
• Decision-making for equipment and team allocation
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with the Land Transport Authority (LTA), Strategic Planning Policy Group (SPPG), or Defence Science and Technology Agency (DSTA)
• Prior experience with road and airfield runway construction and resurfacing is required
• Proficient in MS Office
• A class 3 driving license is required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69577 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Company Description

Artisan Medical Group is Singapore's premier health and aesthetic medical group, redefining health and beauty through personalized care and advanced technologies. Founded in 2019, our team blends state-of-the-art technology with bespoke treatments and surgeries to empower individuals to achieve their unique version of perfection.

Role Description

This is a full-time on-site role for an Operations Executive located in Singapore at Artisan Medical Group. The Operations Executive will be responsible for daily operational tasks related to managing processes, analyzing data, and ensuring effective operations management.

Qualifications

• Interpersonal Skills and Communication
• Strong Analytical Skills
• Experience in Operations Management
• Excellent organizational and problem-solving skills
• Ability to work well under pressure and meet deadlines
• Knowledge of healthcare industry practices is a plus
• Diploma in Business, Operations Management, or related field preferred

Location - Anson Road, International Plaza,079903

Overview

As part of the operations team that reports to the operations manager, the Operations Executive will be responsible for managing the operations of our shared bicycle, ensuring the smooth running of day-to-day operations, and driving the company’s growth. This role requires strong analytical skills and excellent communication skills.

Responsibilities

• Oversee and manage the day-to-day operations
• Develop and implement strategies to improve operations efficiency and increase ridership
• Work closely with contractors to ensure compliance with contract agreement standards
• Prepare monthly performance indicators reports
• Design, review, and conduct training syllabus for contractors to achieve consistent outcomes
• Manage import and export shipments
• Plan and execute outdoor events
• Key liaison with public agencies

Qualifications

• Minimum diploma in business, operations, or logistics management
• At least 1 year of experience in operations management, preferably in the transportation or logistics industry
• Strong analytical skills and attention to detail
• Excellent communication and leadership skills
• Ability to work independently and as part of a team
• Passion for sustainable transportation and urban mobility
• Experience in G-Suite, Slack, and Notion will be advantageous
• Able to start work immediately will be an advantage

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

We are a charity organisation which provides for the welfare and well-being of international ship crew who arrive in our seaports every day. This position reports to the General Manager. You will work closely with the Operations Team to engage the ship crew onboard and/or ashore by welcoming them and offering our warmest hospitality as a friendly host.

In addition to learning Critical Core Skills, this exciting job role gives you the opportunity to acquire some specific skills and knowledge that you cannot find anywhere else. The work scope includes the following:

• Board the containerships in PSA Terminals to interact with international ship crew.
• Bring the ship crew out of PSA Terminals and show them around as a friendly Shore Guide.
• Manage our Drop-in centre at Jurong Fishery Port and interact with international ship crew.
• Liaise with vendors and stakeholders for the proper maintenance of our Drop-in centre.
• Manage the deployment of Volunteers to welcome the international ship crew.
• Coordinate with vendors for the design, production and delivery of publicity materials.
• Make regular posts on social media to project a positive image and gain followership.
• Support the planning, organisation of publicity activities and events.
• Record operational information to support the submission of monthly operational reports.

To enjoy and succeed in this role, you should possess the following attributes:

• You love people and have a compassionate heart towards serving the needy.
• You are reasonably fit to climb steps to board a ship in the seaport.
• You are an active person and take initiative to anticipate and solve problems.
• You work with little supervision and manage priorities well to deliver work tasks on time.
• You are a team player with good emotional intelligence.
• You are able to communicate well in oral and written English.
• Ability to communicate in Bahasa Indonesia, Bahasa Melayu, Mandarin and Tagalog is a plus.

Qualifications and experience:

• Class 3 driving licence.
• Diploma and above in any discipline.
• At least 3 years’ of work experience.

Benefits:

• Insurance and medical benefits
• Hospitalisation and Sick Leave
• Annual Wage Supplement
• Transport allowance
• CPF contribution
• Mobile phone allowance
• Annual leave
• Season parking in seaports (if applicable)
• Annual increment and performance bonus

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Assistant Operations Manager (Road Construction)
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,900 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Responsible for liaising and meeting with customers for road construction and resurfacing projects
• Assist with planning, executing, and monitoring road and airfield runway construction and resurfacing project progress
• Assist Operations Manager in all road and airfield runway construction projects including resurfacing operations-related matters, manpower, equipment, safety, and site surveys
• Attend meetings with customers and clients
• Decision-making for equipment and team allocation
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with the Land Transport Authority (LTA), Strategic Planning Policy Group (SPPG), or Defence Science and Technology Agency (DSTA)
• Prior experience with road and airfield runway construction and resurfacing is required
• Proficient in MS Office
• A class 3 driving license is required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69577 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

Operations Administrator - Full-Time [ 6 days per week] / Part-Time [ 3 days per week] - Work in Malaysia

Job Scope:

· General administrations & co-ordinations for smooth operations.

· Assist in planning and adjustment of manpower scheduling.

· Compile and consolidate manpower strength.

· Answer employee questions regarding operations.

· Prepare operations reports as needed.

· Perform other ad-hoc duties as and when required.

Job Requirements:

· Diploma or equivalent with at least 1 year of experience in administrative support or operations within a fast-paced environment.

· Able to work on weekends and public holidays

· Strong organizational and time management skills, with the ability to multitask and prioritize effectively.

· Strong problem-solving skills and the ability to adapt to changing priorities.

· Able to communicate well with employees of different profile.

· Ability to work independently and as part of a team, demonstrating initiative and a collaborative mindset.

. Willing work in Malaysia

Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).



Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level

Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).



Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

Roles & Responsibility

1. Operations support

• Conduct competitive and market analysis of the previous sales performance in terms of discount / vouchers / bundles offers applied to improve and optimize the next one
• Continuously assess and optimize operations processes, procedures, tools, and automatization of recurring reports
• Monitor KPIs and set-up guidelines to measure the performance and service level of the floor team
• Prepare weekly team meetings - gathering information from different departments and transferring it to the whole team
• Support the floor team on Flash Sales event execution when necessary

2/ Corporate business development support

- Prepare monthly sales and management reports, evaluate sales trends, and highlight areas of action

- Analyse sales and adapt each analysis to brand needs and particularities -

Participate in post-sale meetings with brands

- Data analysis - compute consumer data to provide insightful trends and understand consumer behaviour and preference

- Assist in drafting of agreement with brands

- Any other ad-hoc tasks assigned by the supervisor

Knowledge, experience and capabilities

• High-energy self-starter with a relentless, entrepreneurial work ethic
• Proactive, able to understand the needs of the brands / customers / team
• Exceptionally organised, with time management and multitasking skills
• Flexible and able to work across departments, quickly switching between tasks
• Excellent communication skills and interpersonal skills
• Hands-on with Excel and Word, ideally with Shopify / Google Analytics

Job Overview: We are seeking a creative, independent and driven Part-Time Operations Specialist to support our efforts in executing growth strategies across various aspects of the business, especially marketing.

The ideal candidate will be proactive, detail-oriented, and passionate about Events industry, with the willingness to get hands on and the openness to undertake various tasks across functions.

Key Responsibilities:

Marketing:

• Assist in planning and creating engaging content for digital platforms, including social media posts, blog articles, etc.
• Conduct research on market trends, competitors, and consumer behavior to help inform marketing strategies and ensure relevant content.
• Research and email outreach to potential partners/customers to setup discussion meetings
• Exhibition Booth manning & pitching

Floristry/Event Support:

• Assist with the planning and execution of projects (eg. logistics planning)
• Hands-on floristry: Cleaning, dethorning, packaging fresh flowers
• Decor installation: Must be physically able to lift weights and work on hands-on installation projects
• Wedding Actual Day Coordination

Requirements:

• Education: Pursuing or completed a degree in Marketing, Communications, Business, or a related field. Candidates from top universities preferred.
• Experience: Previous experience in marketing or a related field is a plus
• Skills: Strong written and verbal communication, creativity, social media savvy, and basic knowledge of digital marketing tools.
• Tools & Technology: Familiarity with social media platforms, content management systems, and basic design tools (e.g., Canva, Adobe Suite) is a plus.
• Organizational Skills: Ability to prioritize tasks, meet deadlines, and work efficiently in a remote or office environment.
• Self-motivated, detail oriented and comfortable working independently and collaboratively with a team.

If you’re passionate about fast paced, events & project based industry, we’d love to have you on our team!

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"