Position: Service Associate

Salary: S$ 2,600 – S$3,000

Working Days & Hours: 5 days work week

Working Location: Chinatown (New opening from Nov onwards)

The restaurant:

Join us at Yān Huo, a new chinese cuisine tapas concept in the heart of Chinatown, among the beautiful conservation houses that hold the stories of the past. Our restaurant is not just a place to dine, but a space to gather, reconnect, and celebrate the joy of reunions with friends and family.

At Yān Huo, we bring together the warmth of Chinese cuisine tradition and the excitement of innovation. Our Chinese cuisine tapas-style menu offers both beloved classic dishes and inventive fusion creations that pay homage to our roots while embracing the future.

We're looking for passionate individuals who share our love for food and connection to join our team. If you believe in the magic of a shared meal, where every dish is a moment to bond, we’d love to meet you. Help us create unforgettable reunions, one bite at a time!

Be part of the Yān Huo family.

A concept by Fleursophy Group

Job Duties:

1. Daily restaurant services

2. Greet and direct guest to designated room and ensuring necessary and appropriate SOPs are applied

3. Facilitate effective communication and engagement at the workplace.

4. Work together with team to provide excellence service\

5. Interact with guests and brief on the set menus

6. Provide basic technical support for any technical errors in the outlet

7. Ensure billing is accurately performed accordance to SOP

8. Ensure the tidiness and cleanliness of the restaurant

9. Other duties assigned by the superior

Job Requirements

1. At least 1 year of experiences in F&B industry

2. Food Hygiene Certificate is preferred

Role Summary:

Temus is on a Journey to drive transformation across both the public and private sectors in Singapore and the broader region. Our holistic approach, which looks beyond the use of technology and covers all aspects of people, processes, change management, and policy, is critical to driving successful transformation outcomes.

This role will be part of the Low Code Practice under Technology group within Temus, along with other practices like application transformation and modernization, enterprise architecture, value assurance and products & solutions.

Job Responsibilities:

• Lead teams of low-code developers in architecting and implementing large scale OutSystems applications
• Expected to be hands-on and develop key components of web and mobile applications development best practices, ensuring solution performance and user adoption
• Investigate and resolve issues and perform end-to-end investigation and fixes
• Be able to manage customers, hold solution discussions and communicate effectively
• Understand technology areas beyond application development to propose robust solutions (e.g. hardware, network, integrating to third party software)

Job Requirements:

• Minimum 8 years of experience in application development and 3 years in technical lead role
• Proficient in .NET or Java, and database modelling and SQL
• Proficient in front-end web technologies like JavaScript, CSS
• Experience in OutSystems Platform will be a strong advantage
• Willing to pick up new technologies quickly and independently
• Good team player, with excellent interpersonal and problem solving skills

Temus is an equal opportunities employer. We welcome applications from all. We do not discriminate by race, religion, belief, ethnicity, origin, disability, age, citizenship, partnership status, sexual orientation, or gender identity.

We see the diversity of our team as a strategic advantage, and we work actively to maintain it.

By applying for this role, you have read and acknowledge the data privacy statement via this link - temus.com/job-applicant-data-protection/

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

• Must work on weekend and public holiday

Requirements:

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
• Designing and implementing business plans and strategies to promote the attainment of goals
• Ensuring that the company has the adequate and suitable resources to complete its activities

Requirements and skills

• Proven experience as a Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Able to work on weekend, public holiday and night shift

Tasks and duties:

• Coaching and training sales, marketing, and management professionals.
• Building a sales pipeline through the acquisition of new prospective clients.
• Creating new sales opportunities.
• Maintaining good relationships with existing customers.
• Researching market trends.
• Preparing reports and sales forecasts.
• Achieving sales targets and key performance indicators (KPIs).

The Company:

IOR Global is a privately owned international company that provides services in the international trade industry, acting as Importer and Exporter of Record (IOR/EOR) in over 100 countries worldwide.

IOR Global is a dynamic company with more than 10 years in the market.

The company operates three regional offices where all operations and coordination are managed:

• Americas Office: Located in Chile
• Asia Pacific Office: Located in Singapore
• Europe, Middle East & Africa Office: Located in the Netherlands

For further information, please visit: www.iorglobal.com

Position Opened: OPERATIONS MANAGER

Position Reports to: Zan Chan, Regional Manager APAC

Dotted Reports to: Chow Lai Fong, Senior Ops Manager APAC

Workplace: 12 Woodlands Square Woods Square Tower 1 #09-82 Singapore 737715

Work Schedule: Monday to Friday 09:00 to 18:00

Key Responsibilities:

Operations Management:

• Oversee and manage the end-to-end IOR/EOR operations for global shipments within the APAC region.
• Ensure timely and compliant clearance of goods in collaboration with customers, freight forwarders, and customs authorities.
• Supervise the verification of shipping documents, including invoices, packing lists, and certificates of origin for accuracy and compliance.

Compliance and Documentation:

• Maintain up-to-date knowledge of customs regulations and trade policies within APAC.
• Ensure compliance with all import/export laws and company policies.
• Oversee the management of accurate records for all shipments, customs entries, and compliance documentation.

Customer Relationship Management:

• Act as the primary point of contact for key clients, ensuring exceptional service and timely communication.
• Work closely with customers to gather necessary information and ensure compliance with local regulations.

Problem Resolution:

• Identify and resolve operational issues, including shipment delays, missing documentation, or customs holds.
• Develop and implement strategies for continuous improvement and operational efficiency.

Reporting and Analysis:

• Prepare and present Business Review/Quarterly Business Review, operational performance reports, including shipment status, compliance metrics, and key performance indicators.
• Analyze operational data to identify trends and recommend process enhancements.

Requirements

Education:

• Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field.

Experience:

• Minimum of 5 years of experience in logistics, freight forwarding, or customs operations, with exposure to International Trade.
• Strong knowledge of IOR/EOR processes and international trade regulations, especially within APAC.

Skills:

• Strong leadership and people management skills.
• Excellent organizational and multitasking abilities.
• Effective communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Problem-solving mindset and ability to perform under pressure.

Knowledge:

• In-depth understanding of customs documentation and import/export regulations.
• Knowledge of APAC trade regulations is a strong advantage.

Personal Attributes:

• Detail-oriented with a focus on accuracy and compliance.
• Proactive, results-driven, and team-oriented attitude.
• High level of integrity and professionalism.

Important Notice: IOR Global does not have a quota to apply for work permits for foreigners. Therefore, only candidates who do not require a work permit in Singapore will be considered.

What We Offer:

• Competitive salary.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.
• Exposure to global trade and logistics operations.

How to Apply:

Interested candidates are invited to submit their resumes and a cover letter detailing their relevant experience to [email protected]. Please include the position title “Operations Manager” in the subject line of your email.

Position Overview

The Electrical & Instrumentation Field Service Engineer (E&I FSE) will be responsible for providing technical expertise in the installation, commissioning, maintenance, and troubleshooting of electrical and instrumentation systems in industrial and offshore environments. This role involves collaborating with clients, ensuring compliance with project specifications, and maintaining safety and quality standards.

Key Responsibilities

Installation and Commissioning

• Perform installation and commissioning of electrical and instrumentation equipment, including gas turbines, compressors, and associated systems.
• Conduct EEHA inspections and ensure compliance with hazardous area regulations.
• Manage punch list creation, resolution, and documentation.

Maintenance and Troubleshooting

• Provide maintenance support for rotating and static equipment, ensuring minimal downtime.
• Diagnose and resolve electrical and instrumentation issues, coordinating with technical teams and clients as needed.
  

Project Management and Coordination

• Supervise teams during project execution, ensuring adherence to schedules and quality standards.
• Liaise with clients, contractors, and stakeholders to ensure seamless communication and project alignment.
• Prepare and review technical documentation, such as QA/QC reports, verification dossiers, and completion certificates.
  

Compliance and Safety

• Ensure all activities comply with industry standards, including AS/NZS 2380/2381 and AS/NZS 60079.
• Adhere to safety protocols and promote a culture of zero harm within teams.

Requirements:

• Electrical Trade Certificate or equivalent qualifications.
• Minimum of 10 years in E&I field service roles, including experience with oil & gas, LNG, and mining projects.
• Proven track record in installation, commissioning, and maintenance of equipment such as LM2500 and LM6000 gas turbines.
• Experience in offshore and remote site operations is an advantage.

Brunel International S.E.A Pte. Ltd

UEN No: 199603098R

EA License No: 16S8067

Shinu Alexander: R1657042

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan & New Bahru).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: PPP Coffee(Funan & New Bahru) and Chye Seng Huat Hardware are not a halal establishment.

Responsibilities

• Specialty coffee brewing skills
• Cashiering duties
• Daily operations
• Ordering and managing of inventory
• Managing internal and external events
• Serving customer food and drinks
• Remove and clean table from used dishes
• Any other ad-hoc duties

Job Requirements

• Customer Service Attitude
• Availability to work on weekends and holidays
• Able to commit to a minimum of 50 hours per month
• Able to commit to at least 3 months

Job Benefits

• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage
• Staff discounts on food & beverage

Salary: $10-$14/hour (depending on commitment period & role assigned)

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Technical Officer (Service & Maintenance)
• Working Location: West (Jurong Port) – Nearest MRT: Lakeside
• Working Hours: 5.25 days, Monday to Friday (8.30 am – 5.30 pm), Every Alternate Saturday, (8.30 am – 12.30 pm)
• Salary Package: Up to $4000 + OT + Performance Bonus + AWS
• Duration: Permanent

Key Responsibilities

• Monitor, operate, and maintain cement plant machinery, including crushers, kilns, mills, and packing units, ensuring smooth and efficient production processes.
• Perform routine maintenance and troubleshooting of mechanical, electrical, and control systems to minimize downtime and ensure consistent plant operations.
• Continuously monitor equipment performance, identify potential issues, and take proactive steps to ensure optimal equipment efficiency and product quality.
• Ensure strict adherence to safety protocols, plant operating procedures, and environmental regulations. Report any incidents or hazards immediately.
• Work with process engineers and plant supervisors to optimize production processes and improve yield and energy efficiency.
• Assist in managing the inventory of spare parts, tools, and equipment to ensure readiness for any maintenance or repair jobs.
• Record, analyze, and report operational data, including machinery performance, production rates, and quality control results, to assist with performance reviews and decision-making.
• Work closely with cross-functional teams, including mechanical, electrical, and process engineers, to resolve technical issues and support plant improvements.

APPLY NOW!!!

• Min. ITE
• Min. 3 years experience in related fields (service and maintenance)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #69905 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Job Title: Home Style Curator – Create Beautiful Spaces, One Dream at a Time!
Dream Big with Us: Turn Houses into Homes!
✨ Inspire, Create, Transform. ✨

Responsibilities:

• Conduct environmental scans to identify local resources, strengths, and assets within the community, focusing on creating synergies and leveraging these for community development.
• Engage in meaningful conversations with residents to identify community strengths and assets, fostering a collaborative approach to community development.
• Build strong and positive relationships with residents, local associations, and institutions, promoting a cohesive community environment.
• Mobilize community members interested in contributing to their community’s betterment, providing support and resources for their initiatives.
• Manage the recruitment of volunteers for various programs, ensuring a steady and reliable volunteer pool.
• Conduct volunteer orientation sessions, ensuring all volunteers understand and commit to the organization’s code of conduct.
• Identify and collaborate with suitable stakeholders, including corporate partners, community partners, and volunteers, to support the organization’s programs.
• Any other responsibilities or duties assigned.

Job Requirements:

• Degree in any discipline
• No experience required.
• Experience in community development, volunteer management is an added advantage.
• An excellent team player with good interpersonal and communication skills.
• Possesses a keen interest in supporting less resourced families.
• Proficiency in Microsoft Office.
• Strong organisational skills, with an ability to manage multiple projects and meet deadlines effectively.
• Good writing skills and comfortable with data collation for reporting purposes.
• Empathetic towards the needs and challenges of less resourced families.
• Capacity to reflect on key strengths and needs and motivated to enhance personal effectiveness and efficiency at work.
• Flexible, nimble, and able to adapt to organisational changes.
• Motivated towards learning and professional development.
• Willing and able to work on some weekday evenings and weekends.

Shift Role

Morning or Afternoon shift

Responsibilities:

1.) Interact with internal & external customers to answer customers queries.

2.) Maintaining a positive, empathetic, and professional attitude toward customers.
3.) Responding promptly to customer inquiries on general and transactional enquiries
4.) Communicating with customers through various channels.
5.) Acknowledging and resolving customer requests.
6.) Customer outreach to encourage the use of digital services.
7.) Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

Regards,

Lini

Recruitment Consultant

R22108463

Job Scope:

• Perform routine maintenance and troubleshooting of chiller systems to ensure optimal performance and efficiency.
• Provide exceptional customer service by addressing client inquiries and concerns regarding chiller operations and maintenance.
• Diagnose mechanical, electrical, and control system issues and implement effective solutions.
• Educate clients on proper operation and maintenance practices to extend the lifespan of their chiller systems.
• Prepare and submit detailed reports outlining service activities, findings, and recommendations for future improvements.
• Execute commissioning processes for new chiller installations, ensuring systems are installed correctly and functioning as designed.
• Other ad hoc duties assigned

Job Requirement:

• Min Diploma / Degree in Engineering
• Min 2 Years experience in chiller maintenance, commissioning, or related HVAC roles

All interested applicants, please send in your resume to: [email protected]

Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Technical Officer (Service & Maintenance)
• Working Location: West (Jurong Port) – Nearest MRT: Lakeside
• Working Hours: 5.25 days, Monday to Friday (8.30 am – 5.30 pm), Every Alternate Saturday, (8.30 am – 12.30 pm)
• Salary Package: Up to $4000 + OT + Performance Bonus + AWS
• Duration: Permanent

Key Responsibilities

• Monitor, operate, and maintain cement plant machinery, including crushers, kilns, mills, and packing units, ensuring smooth and efficient production processes.
• Perform routine maintenance and troubleshooting of mechanical, electrical, and control systems to minimize downtime and ensure consistent plant operations.
• Continuously monitor equipment performance, identify potential issues, and take proactive steps to ensure optimal equipment efficiency and product quality.
• Ensure strict adherence to safety protocols, plant operating procedures, and environmental regulations. Report any incidents or hazards immediately.
• Work with process engineers and plant supervisors to optimize production processes and improve yield and energy efficiency.
• Assist in managing the inventory of spare parts, tools, and equipment to ensure readiness for any maintenance or repair jobs.
• Record, analyze, and report operational data, including machinery performance, production rates, and quality control results, to assist with performance reviews and decision-making.
• Work closely with cross-functional teams, including mechanical, electrical, and process engineers, to resolve technical issues and support plant improvements.

APPLY NOW!!!

• Min. ITE
• Min. 3 years experience in related fields (service and maintenance)

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #69905 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• Supervise the overall operations of packaging material distribution, ensuring smooth and efficient daily activities
• Oversee warehouse management, including inventory control, storage, and order fulfillment processes
• Build and maintain strong relationships with key customers, including large retailers, manufacturers, and distributors
• Manage, lead, and motivate a team of sales representatives, warehouse staff, and other operational employees
• Ensure compliance with relevant industry regulations, health and safety standards, and company policies
• Develop and implement customer service strategies to improve satisfaction and loyalty.

Job Description & Requirements

• Customer service
• Processing employee data and support hiring process
• Processing daily attendance and update to HR & Payroll Software
• Assisting in operational related paper work
• Basic Computer Knowledge
• Experience in handling Visitor Management System
• Able to work in shift and 6 working days per week
• Able to work during weekends and Public Holiday

Job Description

· Conduct studies to discover ways to improve the efficiency of production processes

· Oversee the hiring and training food production personnel

· Ensure manufacturing and processing staff wear appropriate sanitary and protective gear to ensure health and safety

· Monitor every aspect of production to ensure compliance with established procedures and standards

· Oversee the maintenance, repair, and replacement of production equipment to ensure smooth work operations

· Develop and promote new food products to boost sales and increase generated returns

· Allot work tasks to company staff according to their specialization and history

· Set production objectives and implement action plans for achieving set targets

· Conduct forecast to identify potential risks and contingencies in a proposed project

· Prepare periodic reports to update upper management on food production activities

· Create workshifts to ensure round-the-clock food production operations

· Maintain accurate inventory of raw materials and processed food products

· Ensure products and raw materials are stored properly at optimum conditions

· Carry out surveys to identify customer requirements and adjust to meet such needs

· Ensure all company regulations and government legislations are adhered to

· Attend seminars, conferences, and educational programs to update job knowledge.

Requirements

· prefer candidates with prior experience in a food manufacturing, storage or handling industry. At least 3 years of experience as a food production technician is required.

· Leadership Skill: Food production managers are skilled in directing and coordinating the activities of food production personnel to ensure efficient operations.

· Time-management Skill: They are able to achieve production targets within set timeframe.

· Decision-making Skill: They are adept to taking key production decisions to ensure manufacture of high quality products.

· Must have central Kitchen food processing management working experience.

· Must be able to help kitchen crew with some labour work if necessary.

Job Scope :

• Efficiently organizing schedules, handling incoming and outgoing correspondence, and maintaining organized files both digitally and physically.
• Assessing and prioritizing tasks to maximize productivity, coordinating with team members to ensure timely completion of assignments.
• Scheduling meetings, booking venues, and preparing necessary materials such as agendas, presentations, and reports.
• Serving as a point of contact for internal and external stakeholders, promptly responding to calls, emails, and inquiries, and facilitating smooth communication channels.
• Managing expense reports, tracking expenditures, and handling personal finances as required.

Requirements:

• Admin or assistant experience is a plus
• Having a driver's license is an advantage
• Bachelor's degree or equivalent experience.
• Strong organizational and good communication skills.
• Discretion, adaptability, and multitasking ability.

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)

Requirements

* Proven experience as Assistant Manager or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Our client is a reputed insurance firm.

Responsibilities

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;

• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;

• Assess and manage appeals, feedbacks and minor complaints from policyholders, distribution representatives and business partners;

• Provide excellent customer service experience;

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required;

• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and

• Highlight any potential concerns/risks and proactively shares best risk management practices.

Skills/Requirement

• ‘A’ Levels and preferably possessed professional certification in Insurance (i.e. M9, M5 and CHI);

• 1 years’ experience in customer servicing role (Life Insurance);

• Meticulous and accurate;

• Produces superior quality of work and always meet objectives set;

• Proficient in customer servicing and possesses strong drive for service excellence;

• High level of integrity, takes accountability of work and good attitude over teamwork; and

• Takes initiative to improve current state of things and adaptable to embrace new changes

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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Tasks and duties:

• Coaching and training sales, marketing, and management professionals.
• Building a sales pipeline through the acquisition of new prospective clients.
• Creating new sales opportunities.
• Maintaining good relationships with existing customers.
• Researching market trends.
• Preparing reports and sales forecasts.
• Achieving sales targets and key performance indicators (KPIs).

Job Scope :

• Efficiently organizing schedules, handling incoming and outgoing correspondence, and maintaining organized files both digitally and physically.
• Assessing and prioritizing tasks to maximize productivity, coordinating with team members to ensure timely completion of assignments.
• Scheduling meetings, booking venues, and preparing necessary materials such as agendas, presentations, and reports.
• Serving as a point of contact for internal and external stakeholders, promptly responding to calls, emails, and inquiries, and facilitating smooth communication channels.
• Managing expense reports, tracking expenditures, and handling personal finances as required.

Requirements:

• Admin or assistant experience is a plus
• Having a driver's license is an advantage
• Bachelor's degree or equivalent experience.
• Strong organizational and good communication skills.
• Discretion, adaptability, and multitasking ability.

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)

Key Responsibilities

1. Customer Interaction and Service Delivery: Engage with customers face-to-face to process transactions such as money transfers and other services.
   Accurately verify and input customer information into the company’s systems, ensuring data accuracy and confidentiality.
   Provide courteous and professional assistance to customers, addressing inquiries regarding services, processes, and company policies.
   
2. Problem Resolution and Escalation: Identify customer issues, complaints, or challenges during service interactions and propose effective solutions.
   Escalate unresolved matters to the management team when necessary, ensuring timely resolution.
   
3. Cash Handling and Reconciliation: Balance the cash register accurately at the end of each shift.
   Prepare daily transaction reports and organize cash for bank deposits.
   
4. Administrative Duties: Maintain comprehensive and accurate transaction records.
   Stay updated on company products, services, policies, and procedures.
   Perform other tasks as assigned by colleagues or supervisors.
   
5. Operational Flexibility: Adapt to flexible work schedules, including weekends and public holidays, as required.
   

Skills and Qualifications

• Language Proficiency: Proficient in Burmese language to coordinate and communicate with customers and directors. Ability to speak English, Mandarin.
• Customer Service Excellence: Proven ability to interact professionally and effectively with customers.
• Attention to Detail: Strong ability to verify and input accurate data.
• Problem-Solving: Capacity to identify and address issues with a proactive and solution-oriented approach.
• Basic Computer Proficiency: Familiarity with MS Office tools, particularly Word and Excel.
• Cash Handling Experience: Prior experience in handling cash transactions and reconciling accounts is highly preferred.

Preferred Attributes

• Strong interpersonal and communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Willingness to learn and adapt to new processes and systems.
• A customer-focused mindset with a positive attitude.

About the Client:

Join one of the world’s leading financial services companies, renowned for its commitment to customer satisfaction and operational excellence.

Responsibilities:

To support policyholders and financial representatives by efficiently resolving insurance-related inquiries and issues.

• Handle inquiries from policyholders and financial representatives efficiently and professionally.
• Follow up on unresolved issues to ensure timely resolution and customer satisfaction.
• Assess and manage feedback, appeals, and minor complaints effectively.
• Provide outstanding customer service, ensuring a positive experience at all touchpoints.
• Maintain awareness of industry trends and regulatory compliance to mitigate risks.

The ideal candidate will possess at least 1+ years of customer service experience, preferably within the insurance or banking industries.

Skills/Requirement:

• Diploma holder; professional insurance certifications are a plus.
• 1+years of customer service experience in insurance or banking preferred.
• Comfortable working in a frontline environment with a customer-centric approach.
• Strong communication and interpersonal skills with a positive attitude.
• Proficient in Microsoft Office with a willingness to embrace change.

If you are passionate about delivering outstanding customer service and are looking to advance your career in the insurance sector, we encourage you to apply today!

To Apply: Apply online now or contact me to discuss this new opportunity at [email protected] or https://sg.go.persolkelly.com/job/apply/10900

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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Cleaning Operations Manager (Commercial and Environmental)

Job Summary:

The Operations Manager (Commercial and Environmental) is responsible for providing the overall direction of the organisation within the guidelines set up by the board of directors or a similar governing body. As a systems thinker, he or she will strategize and directs operational activities and translate organisational goals into achievable steps, anticipates and stays ahead of trends and takes advantage of opportunities. He or She will also mentor the management team as part of succession planning and represents the organisation in meetings with clients, investors and business partners.

He or She is expected to be at our project sites and build relationships with our clients and work closely with the Commercial and Environmental - Operations Executive as part of his role.

This requires him or her to be organised, strategic, adaptable, highly driven and capable of interacting with key stakeholders.

Job Responsibilities:

1. Lead teams

- Develop strategy plans to promote organisation core values

- Manage the professionalism of the staff

- Mentor and lead management staff

- Lead organisational succession planning, capability development and employee engagement

2. Drive business operations

- Drive the overall growth of business and operations

- Drive opportunities to improve market visibility and presence of the organisation

- Lead budget planning for the organisation

- Represent and promote the organisation

- Direct the development and review of operation policies and procedures

3. Manage client relationships

- Collaborate with clients to achieve business goals

- Direct the development and review of strategic plans to improve relationships with clients

4. Manage Incidents

- Oversee the conduct and review of contingency plans

- Endorse emergency and crisis management response plans, processes and procedures

- Provide direction on analysed trends of reported incidents

5. Manage cleaning services

- Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)

- Ensure cleaning teams adhere to safety measures to during cleaning operation

- Assist in budget planning for cleaning operations

- Review daily cleaning job reports for submission to management

- Preparing periodic schedules and all other documentations and ensure all periodic schedules has been enforced and followed up accordingly.

- Covering of manpower if needed (requires you to do hands-on cleaning)

- Recruiting of manpower for projects

- Resolving all matters/ incidents on site

6. Manage inventory, equipment and maintenance schedule

- Stocktake and allocating of equipment and/or technologies and supplies to project sites

- Identify and recommend suitable equipment and/or technologies to improve cleaning operations

- Implement maintenance schedules for tools and equipment

7. Manage cleaning teams

- Facilitating in planning of work schedules, deployment of manpower, effective work processes and capability development of staff

8. Manage incidents

- Guide teams to respond to major incidents/emergencies and reporting it to the management

9. Any other tasks as assigned by the reporting officer.

Job Requirements:

- At least 7 year(s) of working experience in the related field is required for this position.

- Preferably Managers specializing in Commercial and Environmental or Facilities Management