Roles

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities

• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met

Requirements

• Minimum 5 years of sales and business development experience, preferably in the cleaning, F&B industry, or dishwasher industry
• Ability to analyze market trends and competitive activity to identify growth opportunities
• Proven track record of achieving sales targets and growing market share
• Strong leadership, communication, and interpersonal skills
• Proficiency in MS Office and CRM software
• Proficiency in English
• Ability to build rapport
• The ability to work under pressure

Job Benefits

• Performance bonus
• Training and learning opportunities
• Career progression and development

Responsibilities:

• Manage cases in line with the key directive of Assist First, Verify Later
• Demonstrate a “can do” and professional attitude when servicing members and clients with the objective of exceeding expectations with the service provided
• Demonstrate an understanding of all key clients’ Operations and Billings Procedures
• Coordinate cases in an efficient and cost effective manner in accordance with company policies and procedures
• Manage cases with a view to moving them forward in the best interests of the member and client
• Work harmoniously with fellow operations staff, members of the medical team and other Assistance Centres in the provision of assistance to members and clients.
• To be the first point of contact for members, end users, clients, service providers and colleagues
• Ensure incoming calls are answered promptly, appropriately and courteously.
• Ensure inbound requests are handled in timely efficient manner
• To manage an allocated load of cases within the shift and ensure that it is communicated appropriately and efficiently in the transmission handover
• Ensure that sufficient logistic arrangements are made in timely and appropriate manner to meet the needs of members and clients.
• Escalate cases and requests as per company protocols
• Ensure continuity of service delivery by answering all requests for assistance in a timely and professional manner.
• Organise the full range of medical and security services for clients, utilising the internal resources of International SOS and external correspondents where necessary
• Work harmoniously with fellow operations staff, members of the medical team and other Assistance Centres in the provision of assistance to members.
• Positively promote International SOS to other organisations.
• Carry out any other reasonable duties as requested by the manager.

Requirements:

• Diploma or equivalent
• Min 3 years working experience
• Experience in call centers, assistance companies and/or hospitality industry an advantage

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

JOB PURPOSE

The Product Marketing Manager is responsible for the overall performance of a business unit with regards to sales, margin, inventory, quoting strategies, suppliers, and the ongoing development of the employees.

PRINCIPAL ACCOUNTABILITIES

Set & achieve sales and margin budgets & objectives

• Perform all necessary research and analysis to establish achievable but yet aggressive sales and profit margin goals by class and by supplier.

Business unit quarterly business review

• Review entire business KPI (Key performance indicators) with business unit. Determine actions required to meet objectives. This is an all-encompassing review: sales, inventory, profit margin, in addition to performance to SLA (Service Level Agreement); supplier performance, customer performance, staff development, etc.

Supplier relationship management

• Build and maintain relationships with all suppliers at the appropriate levels. Supplier Champions are assigned for each supplier.

DPP pricing negotiation

• In conjunction with the Global Commodity Manager, negotiate preferential pricing for Future on stocking devices. For focus suppliers, the Director is responsible.

Product knowledge

• Understand the basic technologies for which you are responsible. Top end applications, basic electronic function the product does in a circuit. Understand the market trends of the end application as fluctuations can influence supply and demand.

Market knowledge

• Understand and communicate competitive landscape, product availability, pricing trends.
• Maintain close scrutiny on market conditions (lead-time and lead-time trends) to establish when inventory needs to be increased in anticipation of future market developments.

RESPONSIBILITIES

• Perform all necessary research and analysis to establish achievable but yet aggressive sales and profit margin goals by class and by supplier.
• Review entire business KPI (Key performance indicators) with business unit. Determine actions required to meet objectives. This is an all-encompassing review: sales, inventory, profit margin, in addition to performance to SLA (Service Level Agreement); supplier performance, customer performance, staff development, etc.
• Build and maintain relationships with all suppliers at the appropriate levels. Supplier Champions are assigned for each supplier.
• In conjunction with the Global Commodity Manager, negotiate preferential pricing for Future on stocking devices. For focus suppliers, the Director is responsible.
• Understand the basic technologies for which you are responsible. Top end applications, basic electronic function the product does in a circuit. Understand the market trends of the end application as fluctuations can influence supply and demand.
• Understand and communicate competitive landscape, product availability, pricing trends.
• Maintain close scrutiny on market conditions (lead-time and lead-time trends) to establish when inventory needs to be increased in anticipation of future market developments.
• Based on business unit strategy, review all CBO for assigned branches to identify potential issues and sales and profit margin opportunities.
• Prepare and execute quarterly reviews and ensure that we deliver on our commitments to suppliers by creating realistic objectives and follow through on action items.
• Plan and prepare meeting agenda for communication meetings. Present & discuss relevant information in a timely and effective manner. It should include topics such as Service Level Agreement, sales, profit margin, quoting, training, market conditions.
• Negotiate special returns with suppliers where we require additional flexibility outside of contractual rotation/scrap allowance. In addition, special returns need to be actioned by any individual who is able to use their relationship, developed with the supplier, to gain a favor.
• Identify and maintain parts in inventory where sales and marketing needs to be alerted to tightened availability for appropriate business reasons (market conditions, manufacturing issues, etc).
• Approval of quotes based on a dollar threshold set by business unit.
• As appropriate, visit selected customers in the field, and participate in customer visits at corporate headquarters. Prepare and present appropriate information.
• Expedite existing supplier purchase back orders for stocking and/or specific customer requirements. For those situations where greater effort and relationship is required to achieve satisfactory results.
• Target and sign new franchises.
• Determine initial inventory investment, execute on supplier development plan.
• Perform range reviews to determine top non line items to create and purchase.
• Assign quotes by branch and balance workload across quoting positions in a business unit.
• Update cost books, lead-time, factory stock, cross reference files for dashboard and business unit shared drive.
• Adjust CBO pricing upwards in appropriate business conditions (supplier cost increase, restricted availability, etc).
• Prepare and present product related material to increase knowledge base of marketers and / or sales. Includes arrangement of suppliers / reps to conduct training sessions.

REQUIREMENTS

• A Degree qualification or equivalent in a relevant field of study.
• At least 5 years of relevant working experience focused on product marketing.
• Experienced in the electronics industry within distribution, component manufacturers and/or EMS companies is highly advantageous but not a must.
• Overseas travel is required for this position.

Working location: ESR BizPark Changi (short walking distance from Expo MRT station)

Job descriptions:

• Welcome customers as they come into the restaurant
• Help customers to settle down and also take their orders
• Process customers’ orders and generate their bills
• Provide answers to queries presented by clients regarding services and offers made available by the restaurant
• Clean all tables after clients have left and get such tables prepared for the next set of clients
• Serve and pack warm foods to clients in an effective manner and in strict accordance to the orders of such clients
• Assist kitchen staff and outdoor delivery staff whenever such assistance is required
• Maintain chart of all available deals and products periodically and refresh such chart on daily basis.

Requirements:

• Mini 3 years of working experience.
• Possess complete information regarding all approved hygiene policy and standards
• Ability to maintain composure during rush hours
• Ability to present bills, take orders and deliver them to clients in a timely manner
• Possess willingness to assist kitchen staff
• Ability to deliver top quality customer service and assistance
• Ability to work overtime.

Job Description

• You will maintain expert-level knowledge in product / sales system
• You will facilitate and conduct functional training sessions, along with Area Managers
• You will assist section head to review and develop training programs to address skill gaps of front-line workers
• You will conceptualize and plan training materials for training programs, based on data and research
• You will oversee and direct training sessions or workshops for frontline staff
• You will research and implement technology enabled innovations
• You will work with various stakeholders in order to plan and schedule training effectively with minimum interruption to normal work as part of onboarding
• You will develop survey questions, plan implementation and conduct surveys
• You will build, collate and maintain a database of all training materials
• You will develop monitoring systems for evaluation of trainees’ skills and performances
• You will track and monitor training records

Who You Are

• You should have a degree and above in any discipline
• You should have minimum 2 years of relevant experience in training and/or HR
• You Computer skills e.g: Microsoft Office, Database and instructional software
• You will need to have experience with technologies and best practices for instructional manuals and teaching platforms
• You should have strong interpersonal and communication skills
• You should be able to multitask, prioritize and manage time efficiently
• You should have excellent observance and analytical skills

Job Responsibilities:

• Responsible for driving and executing the construction of buildings and infrastructure.
• Supported by project managers and his/her team collaborates with various stakeholders including architects, engineers, and contractors to make sure that the construction runs smoothly.
• Oversees the planning, execution, and completion of construction projects by relevant building regulations and standards.
• Schedules the construction timelines, coordinates work between various departments, conducts site meetings, and carries out inspections on the building works.
• Chair meetings with clients, consultants, contractors, technical experts, etc. to resolve any design/budget/technical issues that might derail the project delivery.
• Coordinate building inspections by relevant authorities.
• Direct all site activities of site staff, contractors suppliers, etc., and manage the communication between different groups to ensure timely response to project requirements.
• Ensure compliance with building regulations and safety measures.
• Manage and deliver projects within the project timeline and budget, as well as the framework of risk and environmental considerations.
• Manage budgets of construction projects.
• Manage work delivery and resources based on resource allocation and project schedules.
• Review construction progress and address the needs of the stakeholders at various stages of the project.
• Work with design teams to review design solutions and ensure they meet the project budget and timeline.
• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants, and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control, and completion of specific projects.
• Oversee the planning, analysis, and recommendations in support of project construction planning, implementation, and monitoring work schedules following the master and detailed work program.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities.
• Assist in developing and implementing corporate construction policies that support project construction.
• Monitor cash flow projections and report actual cash flow and variance to senior management regularly (monthly/bimonthly)
• Prepare and submit monthly, weekly, and daily progress reports to internal and external stakeholders.
• Lead the planning, execution, and closure of construction projects, ensuring they meet safety, quality, timeliness, and budgetary/financial requirements.
• Provide direction and mentorship to senior/project managers, and project, WSH teams, fostering a collaborative, productive, safe, and high-performance work environment.
• Foster harmonious, positive, and sustainable client, internal and external stakeholders (e.g consultants, government agencies, public, subcontractors, etc) relationships and ensure their expectations, needs, and requirements are met and constantly throughout the whole project life cycle
• Provide technical expertise to the project team throughout the project life cycle to achieve synergy, savings, and productivity.

Job Requirement:

• Degree in Civil/Structural Engineering
• Must have more than 20 years of experience in Civil/Structural Engineering works
• Excellent writing, communication, and presentation skills and strong analytical skills in bilingual
• Equipped with leadership skills in which able to lead the engineers in completing the jobs.
• Able to work 6 days per week at the Site office.
• Experienced in the construction of high-rise buildings of at least 100m high, with deep basement structures.
• Possess excellent leadership, planning, good management skills, interpersonal communication, and negotiation skills to lead a team of engineers and contractors while liaising with peers and colleagues from various departments. Possess the mental and physical stamina to take on numerous challenging tasks while simultaneously meeting high standards and deadlines/vision.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking associates given business communications

Summary

The Client Solutions Manager is responsible for lead generation, developing single, multi-services and IFM solutions. Efficient bid project management and co-ordination of bid resource, competitive pricing and proactive client retention are important parts of the role.

Responsibilities:

• Deliver commercial objectives aligned with the Head of Client Solutions and country goals.
• Deliver individual sales targets and margin requirements.
• Implement the ‘go to market strategy’ for target clients.
• Develop compelling value propositions including pricing strategies.
• Manage the Sales Pipeline and associated CRM activities.
• Manage the end-to-end bid process including attending site briefings, preparation of tender and quotation for new projects, managing client enquiries and tender clarifications.
• Commercial and financial reporting.

Requirements:

• At least 8 years of experience in B2B Sales/Business Development experience in Cleaning Services and Facilities Management.
• Proven track record of winning high value bids and submission of RFP.
• Able to proactively create lead generation and qualify leads across various industries.
• Excellent client engagement and project management skill.
• Ability to create compelling value propositions.
• Ability to understand commercial models and pro-actively mitigate commercial risks.
• Ability to multi-task, work well in a fast-paced environment and meet deadlines.
• Strong verbal communication and content writing skills.
• Good critical analysis, verbal reasoning and negotiating skills.

About the Role

We are seeking a passionate and experienced Design Project Manager to join our team and lead the successful execution of exciting design projects from inception to completion. You will be responsible for overseeing all aspects of the project, from understanding client needs to managing delivery within budget and timeframe.

A Day in Life

• Client Relationship Management:Collaborate with clients to clearly define their design aspirations and translate them into a formal design brief.
  Facilitate seamless communication between the client and internal design team, ensuring client expectations are met and exceeded.
  Proactively manage client expectations and navigate through any changes or challenges efficiently.
  
• Project Planning & Execution:Develop comprehensive project plans using MS Project or similar project management software, outlining key milestones, timelines, and resource allocation.
  Conduct regular meetings with client and internal teams to ensure clear communication, address design queries, and maintain project momentum.
  Coordinate effectively with internal designers, landlords, architects, engineers, and other stakeholders involved in the project.
  
• Procurement & Tendering:Identify and recommend qualified consultants to join the project team through a defined RFP process.
  Assist the client in the tendering process, responding to technical queries, and clarifying project requirements.
  Evaluate tender submissions, providing well-informed recommendations to the client for informed decision-making.
  
• Construction & Handover:Facilitate regular stakeholder meetings throughout the construction phase, ensuring open communication and alignment.
  Document meeting minutes for future reference and action tracking.
  Manage client change requests, translating them into clear instructions for the project team.
  Conduct regular site visits to monitor progress, oversee quality control, and address any logistical concerns.
  Manage testing and commissioning procedures for project readiness.
  Coordinate final inspections with landlord, consultants and contractors to ensure project compliance.
  Prepare punch-lists and diligently follow up with contractors to rectify deficiencies.
  Manage project close-out, including final accounts, handover documentation (as-built drawings, O&M manuals), and training sessions.
  Oversee reinstatement and move management activities, ensuring a smooth transition to project completion.
  

What we are looking for

• Minimum of 5 years of experience managing design projects in the Retail/Corporate industry. Junior candidates with demonstrably strong skills and relevant experience in design management may be considered.
• Proven track record of successfully delivering complex design projects on time and within budget.
• Excellent communication, interpersonal, and negotiation skills in both written and verbal formats.
• Strong organizational and time management abilities.
• Proven ability to prioritize tasks, manage multiple projects simultaneously, and adapt to changing circumstances while maintaining deadlines.
• Proficiency in design visualization software (e.g., AutoCAD, Revit), project management software (e.g., MS Project, Primavera), and communication tools (e.g., Microsoft Office Suite). Knowledge of BIM (Building Information Modelling) systems a plus.
• Experience with design procurement and tendering processes.
• Keen understanding of design constructability, able to identify potential constructability issues early in the design process and collaborate with designers to find solutions. Experience working with contractors and understanding how design decisions impact buildability and cost.
• Working knowledge of construction methods, materials, and regulations relevant to the industry. Ability to oversee construction activities, identify potential quality issues, and implement corrective actions promptly.
• PMP certification and/or LEED accreditation highly preferred. Demonstrates commitment to professional development and best practices in project management and sustainability.

Mizuno places a strong emphasis on Fair Play, Friendship, and Fighting Spirit, aiming to cultivate an environment where every employee embrace fairness and fighting spirit. We seek to attract adaptable, proactive, and passionate talent to join our team.

As a Sales Operations and Customer Service Specialist/ Executive, your role is pivotal in leading and developing our Customer Service division. You will drive enhanced customer satisfaction through competitive service levels, meeting and exceeding our customers' expectations. Your primary objective is to provide order management and support to the Sales Team, aiming to achieve the organization's sales and profit targets while meeting team objectives.

Key Responsibilities:

• Lead the management of the sales order process, including sales order collection, reservation, and confirmation.
• Ensure proper administration, documentation, and financial reconciliation of the customer base.
• Co-lead with Ops and Finance the product delivery process to achieve our customer commitments.
• Collaborate on capacity planning with the warehouse.
• Work with the Sales team to develop strategies to close gaps.
• Communicate cross-functionally between internal interfaces and work closely with the warehouse team to provide the best support for the business.
• Generate and compile inventory data to maintain healthy stock levels.
• Track and analyze monthly sales of customers and product categories.
• Monitor and track incoming shipments as per the Open Order Report, including bulk and sample orders.
• Monitor article drops, and shipment tracking, and ensure all pre-orders are fulfilled.
• Adjust the order book according to delivery information and inform customers and the sales team of any delays.
• Deliver reliability and responsiveness to customer requests and complaints.
• Process stock replenishment in SP & FO and support in all PO creations for non-trade purchases, ensuring submission to Finance.

Knowledge, Skills, and Abilities:

• Strong communication skills.
• Ability to manage relationships and diversity.
• Excellent planning, organizing, and coordinating skills.
• Proficiency in analysis and problem-solving.
• Results-oriented mindset.
• Data entry and computer skills.

Education and Experience / Minimum Qualifications:

• 3 years' experience in Order Management, Inventory Management, and Customer Service.
• Industry Experience – Preferably in retail or FMCG Retail.
• Language: Fluent in English + Local Language (if applicable).
• IT: Proficiency in Microsoft Outlook, Microsoft Excel (Advanced), Sun System/ SAP experience is a plus.
• Mature, responsible, proactive, and a team player.

We have been evolving our Enterprise Data Warehouse (EDW) over the past few years and are looking for an individual who will help us determine its future state. Our data warehouse needs to be the single source of truth when it comes to financial data produced throughout the firm. You will be responsible for planning, leading, coordinating, and monitoring activities of one or more projects covering various facets of the project life cycle ranging from project initiation to analysis and implementation. The current technology stack is Linux based, utilizing Vertica, Python, Perl, Tableau, and a Service Oriented Architecture for data distribution. The creation of the roadmap for the future technology stack is in progress and it will certainly leverage AWS for all or portions of the platform.

Principal Responsibilities

* Manage the delivery of multiple projects while keeping all stakeholders and sponsors informed

* Determine business and technology requirements, time frames and procedures for successful delivery of projects

* Build relationships with key stakeholders across the organization and use those relationships to problem solve holistically.

* Appropriately orchestrate the necessary involvement of various disciplines to contribute to project success

* Influence large teams of stakeholders across multiple organizations to drive the execution of complex projects

Qualifications/Skill Required:

• 10+ years of work experience as a PM in the IT industry with specialization in Data Warehousing
• Excellent written and oral communication skills.
• Experience with project management and analytics; ability to partner with technology, and business stakeholders to implement initiatives
• Experience with Agile Development methodology
• Good team player with a strong willingness to participate and help others.
• Able to prioritize in a fast moving, high pressure, constantly changing environment; High sense of urgency
• Self-motivated, be able to define new processes, socialize with stakeholder groups and gain consensus.
• Time management skills with strong attention to detail; ability to work independently and manage multiple project assignments.

Job Responsibilities:

• Oversee the accounting function for Corporate Office
• Review, analysis and commentary of monthly financial reports for the group
• Responsible for banking and treasury Function
• Co-ordinate year end external audits and ensure statutory accounts are completed timely
• Ensure financial statements are prepared in accordance with Financial Reporting Standards
• Assists with formulating Corporate Finance policies
• Oversee taxation and transfer Pricing matters
• Oversee accounts receivable and credit control function

Requirements:

• Degree in Finance or Accounting or equivalent
• At least 7 years of post-qualification experience in in a diversified international business environment involved in manufacturing and trading
• Knowledge in costing will be an advantage
• Strong leadership and communication skills
• Have a good command of written and spoken English and Mandarin
• Ability to work with tight deadlines
• Proficient in accounting software, MS office and other reporting tools

Key Responsibilities

• Increase corporate client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues for the hotels
• Identify new markets segments and business opportunities, and pro-actively gather market and customer information
• Review own sales performance and negotiate terms and agreements, and work towards closing sales.
• Utilise various forms of communication such as email, phone or online social media to develop relationships with clients.
• Develop relationship with guests/customers and ensure quality service delivered in accordance to company's standards.
• Prepare weekly sales report and assist in annual sales budget for management approval.
• Co-ordinate with internal customers in meeting external customers’ requirements.
• Follow-up with clients' on proposal, contracts, reservation, payment, etc.

Skills Requirements

• Proficient in prospecting, negotiation and managing customers relationship
• Demonstrate initiative and enterprising behaviours, results oriented and self-motivated
• Display critical thinking and analytical skills
• Excellent interpersonal and communication skills, both written and spoken
• Able to provide excellent service with prompt follow up actions
• IT savvy preferably with OPERA system knowledge

Note:

• Senior Sales Manager will be accredited for candidates with more than 5 years of hotel sales experiences.
• Only shortlisted candidates will be notified.

SISTIC.COM PTE LTD, part of the MCCY family, is Singapore's largest ticketing agency and one of the leading e-commerce players, selling over 6 million tickets annually.

Under a new leadership team, SISTIC is preparing for the next stage of hyper growth.

We would love to hear from you if you

• take pride in ensuring delivery of quality code on time
• are a self-starter who works well with people

In return, we offer

• work-life balance
• hybrid work

In Your Role

• Lead, develop and grow the Engineering team into a high-performing team
• Translate business requirements and product roadmap into practical software architectures and requirements
• Design and implement solutions
• Guide and train team on coding related matters
• Plan sprints and ensure quality code is delivered on time
• Work on mission-critical systems with high requirements on availability, reliability and performance
• Monitor reliability and performance of systems to suggest improvements
• Collaborate with DevOps team to improve processes

Requirements

• Degree/Diploma in an Engineering, Computer Science or other technical field
• At least 10 years of experience in software development/engineering
• At least 2 years of experience managing a team of at least 5 engineers
• At least 2 years of experience working on mission-critical systems
• Experience with Java Spring Boot, SQL and NoSQL (ideally Redis and Cassandra) databases, and message queues

Responsibilities:

The Duty Manager works under the supervision of the Front Office Manager to oversee the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager’s responsibilities include, but not limited to:

• meets or liaises with other executives or managers of the various departments to satisfy guests/customers' requests
• handle VIP arrivals
• manages security issues and any matters concerning guests’ conduct in rooms or public areas
• assists in reception, concierge, reservations, housekeeping operations
• gather feedback and analyses market/industry trends and potential customers to suggest appropriate proposals to enhance branding and revenue
• supervises and guides the front office team and coordinates the team’s work schedules

Requirements:

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift including PH and weekends
• Schedule (AM:7am-4pm, Aft:2pm-11pm, Night:10pm-7am)
• 5/6 days work week, 9 hours per day including 1 hour break time
• Fully vaccinated

Benefits:

• Annual leaves
• Dental
• Medical
• Insurance coverage
• Night shift allowance
• Meal allowance
• Long year service award
• Service excellence award

Working location at East.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Handle phone call enquiries of current and prospective members in respect to Airline industry programme.
• Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules.
• Maintain member accounts whenever there are changes in their profiles.
• Advise on latest promotions and mechanics including send programme related collaterals and forms.
• Manages feedback/ complaints and liaise with backend support to resolve members’ issues.
• Meet daily KPI requirement.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘O’ levels in any field.
• Preferably with 1 year of working experience in contact centre is ideal for this position. However, fresh graduates are encouraged to apply.
• Strong time management skills and amenable to work rotating shifts.
• Exposure to strong customer-orientated environment is an added advantage.
• Possess strong analytical skills to identify cause of problems & recommend solutions.
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Daughters Of Tomorrow Limited

Registered as a charity under the Charities Act of Singapore, Daughters Of Tomorrow complements and supports existing training and workforce-related agencies by connecting volunteers and community resources to enable each woman on an individual level. By deep-diving into the practical day-to-day constraints of these women, we offer hand-holding and individual coaching to help each woman reach regular and sustained employment.
Our beneficiaries are women aged 18 to 63 from low-income families (living on less than $800 per capita per month), mostly living in government-subsidized rental flats, and facing multiple stressors in their families. Through sustained employment, women in our employment bridging program regain confidence in themselves and gain a social support network that helps them through their difficult times.

Fundraising and Public Relations Manager/Senior Manager

About the Role

The Fundraising and Public Relations Manager/Senior Manager is a key contributor in achieving the annual fundraising target that enables the organisation’s overall goals to be met. The role helps to ensure that Daughters Of Tomorrow has a steady stream of revenue generation initiatives including but not limited to fundraising events, online campaigns and grant writing. This role is expected to develop and implement fundraising strategies that are aligned to the organisation’s goals and objectives, working closely with the Executive Director to ensure that existing and new programmes are funded properly. This role shall also be expected to represent DOT at engagement sessions and build strong corporate partnerships. As part of the management team, this role shall also support Fundraising Committee meetings and take collective ownership for the successful management of the organization.

Responsibilities

Fundraising & Donor Management

• Expand and grow the donor base including foundations, corporate donors, government grants and individual donors through leads generation, grant writing, relationship building and engagement in support of fundraising strategy defined in the year
• Pipeline management and timely and accurate updates of donors’ giving records in Salesforce system and/or any other systems as required.Manage fundraising campaigns and events with the view to build long-term partnerships with individuals and corporates, and potential long-term volunteering relationships with corporate staff members
• Manage donor relationships including providing accurate and timely grant reporting, engagement of funders in CSR activities, donor appreciation etc
• Work closely with operations to develop effective pitches to raise funds, educating funders on impact funding
• Work closely with Executive Director and Finance to ensure that all restricted and non-restricted funds meet statutory requirements and organisational needs, including and not limited to Charities Act, AML and ATF
• Work closely with Finance and Accounts to ensure quotations, invoicing and tax deductible receipts are done in accordance to governance and compliance requirements
• Oversee the development of all Memorandum of Understanding (MOUs) with corporates and businesses that have expressed interest in raising funds for DOT

Public Relations and Events Management

• Work closely with the Communications team (manager/executive/agencies) and operations team in driving fundraising and communication activities to reach out to “cold markets” and keep engagement strong with current donor base
• Strengthen donor relationship management by planning appreciation gestures including corporate mixers, appreciation luncheons, any event management and relationship building efforts with donors
• Represent DOT as a spokesperson at corporate, networking and fundraising events, social media and media engagements to advance DOT’s mission
• Engage corporates in poverty sensitization workshops and achieve the targeted number of paid engagements in the year
• Plan and execute annual fundraising and public events including International Women’s Day, Mother’s Day Carnival, DOT Gala and DOT Golf Fundraiser

General/Management:

• Build capabilities in fundraising, donor and event management of the Fundraising team
• Highlight new or changing operational needs that require manpower, budgetary and strategic provisions to Head of Fundraising and Public Relations
• Establish good working relationships and collaborative arrangements with the team internally and relevant external stakeholders to help achieve the goals of the organization
• Manage fundraising expense budget in accordance with charity regulations
• Oversee the performance reviews, training and upskilling of existing staff within the team in order that they would be able to fulfill their roles outlined in their job descriptions
• Analyse and report fundraising insights from existing fundraising initiatives
• Drive development and improvement of processes related to fundraising and impact reporting so that efficiency and productivity gains can be attained
• Supporting Head of Fundraising and Public Relations in reporting to the Fundraising Committee when required

Direct Supervisor

• Head of Fundraising and Public Relations

Qualifications

• Singaporean or PR
• Degree in BBA or at least 5 years of relevant work experience in BDM, RM and/or marketing roles

Preferred Skills and Competencies

• Passion to work in social service sector
• Proficient in Microsoft Office, CRM systems, Canva and Google Suite
• Strong spoken and written communication and presentation skills
• Experience in strategic planning and execution
• Able to do ground work, including events execution, data entry, direct liaison and follow ups
• Knowledge in Singapore’s Charities Act preferred
• Conflict management skills would be advantageous
• Strong team player

Job Responsibilities:

• Responsible for driving and executing the construction of buildings and infrastructure.
• Supported by project managers and his/her team collaborates with various stakeholders including architects, engineers, and contractors to make sure that the construction runs smoothly.
• Oversees the planning, execution, and completion of construction projects by relevant building regulations and standards.
• Schedules the construction timelines, coordinates work between various departments, conducts site meetings, and carries out inspections on the building works.
• Chair meetings with clients, consultants, contractors, technical experts, etc. to resolve any design/budget/technical issues that might derail the project delivery.
• Coordinate building inspections by relevant authorities.
• Direct all site activities of site staff, contractors suppliers, etc., and manage the communication between different groups to ensure timely response to project requirements.
• Ensure compliance with building regulations and safety measures.
• Manage and deliver projects within the project timeline and budget, as well as the framework of risk and environmental considerations.
• Manage budgets of construction projects.
• Manage work delivery and resources based on resource allocation and project schedules.
• Review construction progress and address the needs of the stakeholders at various stages of the project.
• Work with design teams to review design solutions and ensure they meet the project budget and timeline.
• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants, and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control, and completion of specific projects.
• Oversee the planning, analysis, and recommendations in support of project construction planning, implementation, and monitoring work schedules following the master and detailed work program.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities.
• Assist in developing and implementing corporate construction policies that support project construction.
• Monitor cash flow projections and report actual cash flow and variance to senior management regularly (monthly/bimonthly)
• Prepare and submit monthly, weekly, and daily progress reports to internal and external stakeholders.
• Lead the planning, execution, and closure of construction projects, ensuring they meet safety, quality, timeliness, and budgetary/financial requirements.
• Provide direction and mentorship to senior/project managers, and project, WSH teams, fostering a collaborative, productive, safe, and high-performance work environment.
• Foster harmonious, positive, and sustainable client, internal and external stakeholders (e.g consultants, government agencies, public, subcontractors, etc) relationships and ensure their expectations, needs, and requirements are met and constantly throughout the whole project life cycle
• Provide technical expertise to the project team throughout the project life cycle to achieve synergy, savings, and productivity.

Job Requirement:

• Degree in Civil/Structural Engineering
• Must have more than 15 years of experience in Civil/Structural Engineering works
• Excellent writing, communication, and presentation skills and strong analytical skills in bilingual
• Equipped with leadership skills in which able to lead the engineers in completing the jobs.
• Able to work 6 days per week at the Site office.
• Experienced in the construction of high-rise buildings of at least 100m high, with deep basement structures.
• Possess excellent leadership, planning, good management skills, interpersonal communication, and negotiation skills to lead a team of engineers and contractors while liaising with peers and colleagues from various departments. Possess the mental and physical stamina to take on numerous challenging tasks while simultaneously meeting high standards and deadlines/vision.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking associates given business communications

About Us:

Linkgas Engineering Enterprise is a leading provider of fire protection services in Singapore, dedicated to ensuring the safety of lives and property through reliable and innovative fire protection solutions. We specialize in the design, installation, and servicing of cutting-edge fire suppression systems and products.

Position Overview:

We are seeking a highly organized and proactive Project Manager to oversee the planning, execution, and completion of our projects. The successful candidate will play a crucial role in coordinating resources, managing timelines, and ensuring the successful delivery of projects within scope, budget, and quality standards.

Key Responsibilities:

1. Project Planning and Coordination:

• Develop comprehensive project plans, including scope, objectives, deliverables, timelines, and budget allocation.
• Coordinate with internal teams, subcontractors, and vendors to ensure all project requirements are understood and executed effectively.
• Identify and allocate resources, including manpower, equipment, and materials, to support project needs.
• Conduct regular project meetings to review progress, address issues, and provide updates to stakeholders.

2. Risk Management and Mitigation:

• Identify potential risks and issues that may impact project success and develop mitigation strategies.
• Monitor project activities closely to anticipate and address any deviations from the plan.
• Implement effective risk management techniques to minimize disruptions and ensure project objectives are met.

3. Stakeholder Communication:

• Serve as the primary point of contact for project stakeholders, including clients, internal teams, and external partners.
• Communicate project status, milestones, and deliverables effectively to ensure alignment and transparency.
• Address stakeholder concerns and inquiries promptly, seeking resolutions to maintain positive relationships.

4. Quality Assurance and Control:

• Establish and enforce quality standards and procedures to ensure deliverables meet or exceed client expectations.
• Conduct regular inspections and quality checks to verify compliance with project specifications and industry standards.
• Implement corrective actions as needed to address any deviations from quality requirements.

5. Budget and Financial Management:

• Monitor project budgets closely, tracking expenses and ensuring adherence to financial targets.
• Review and approve project expenditures, invoices, and change orders in accordance with established procedures.
• Provide accurate and timely financial reports to management and stakeholders as required.

Required Qualifications:

• Bachelor’s degree/Diploma in Engineering, Construction Management, or related fields preferred.
• Proven experience in project management, preferably in the construction or fire protection industry.
• Strong understanding of project management methodologies, tools, and techniques.
• Excellent leadership and team management skills.
• Effective communication and interpersonal abilities.

Preferred Attributes:

• Detail-oriented with strong organizational skills.
• Proactive problem solver with the ability to think strategically.
• Deadline-driven with a focus on delivering results.
• Adaptable and able to thrive in a fast-paced environment.

How to Apply:

If you are a dedicated and experienced Project Manager (or have had prior experience working in an established Project Management Team) with a passion for driving project success and delivering exceptional results, we invite you to apply for this challenging and rewarding position.

Linkgas Engineering is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Be part of an established, exciting and expanding Group of F&B company with multiple brands and concepts. Eatz Group Pte Ltd is a Halal-Certified Full-Service Caterer since 2005.

• Oversea and Manage the Sales Department ensure Daily Sales Operations is updated accurately
• Plan menus, approve sales quotations / prepare all tenders & contract submissions according to the client’s budget and requirements whilst ensuring profitability
• Responsible to create promotions, identify new marketing pipelines/funnels to target new businesses
• Build, expand and maintain sales account database to increase potential business
• Attend Site Inspections / Tender Briefings and Conduct Sales Presentations to Clients
• Respond to customers complaints/feedbacks in a timely fashion
• Supervise & delegate job daily workflow of sales team and to ensure work is on-track and accurate
• Prepare Daily Sales Team reports of (Sales/Success Rates, etc)
• Any other duties assigned by the Directors

Requirements:

• Possess a Diploma / or Trade Certificate in Relevant Discipline
• Strong, Good & Strategic Supervisor for Sales Team
• Possess Good Communication Skills, Be Meticulous, Always Accurate Results Driven
• Quick-Thinking, Versatility to be able to Solve Problems
• Highly-Motivated & able to work Independently
• Strong Desire to own projects and exceed beyond expectations
• Versatility and Ability to find solutions and deliver results
• At least 3 years’ Experience in Sales Related or Catering will be an advantage
• Strong Command: MS Word/Excel, etc

Job Info

• Work in a Pleasant Working Environment
• Work Location: Bedok Industrial
• Commissions Payable
• Attractive Renumeration commensurate with your experience and qualifications
• Good Benefits (Enquire)

Please email updated resume to [email protected] AND WhatsApp to 9857-9292 with:

• COVID Vaccination Status (How many jabs? and/or COVID+ before/when?)
• Last Drawn Salary
• Expected Salary
• Earliest Availability to Start Work
• Earliest Availability to Attend Interview

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should be trained in Information Technology, Computer Engineering or equivalent and familiar with at least two of the following:

- Cisco Networking Technologies - Windows Server Administration

- Linux Server Administration

- Cloud Computing / Operations (Amazon Web Services, Azure)

- Virtualisation Platform (Vmware, VirtualBox)

- Network/System Automation

- Scripting Languages (Bash, Python)

- IT Service Management

In addition, you should have at least 3 years of relevant industry experience in networks, windows and servers and be able to develop, support and maintain the DevOps tools for deployment, monitoring and operations. You will work with the development, QA, Release Engineering, and Infrastructure team to maintain a high quality deployment platform. Professional certifications in Cisco CCNA, CCNP, MCP, AWS Certified Practitioner or equivalent will be an advantage. You should have a passion and genuine interest to share knowledge and interact with youth, with good communication and interpersonal skills.

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

[What you will be working on]

You will be required to:

• Lead and supervise a team of support staff in day-to-day operations, key systems and customer service touch-points (Counter, Call Centre and Email), and any new touch-points created
• Execute daily work at assigned touchpoint(s) through understanding of customer service policies, work processes and use of systems (e.g. Telephony, Customer Relationship Management, Queue Management, etc.)
• Attend to customer feedback, complaints and compliments
• Coordinate and liaise with various stakeholders (internal/external) for intakes and support department projects and prepare related reports for submission.
• Help manage the social media platforms and QSM system.
• Assist and support any other projects/events/duties as assigned within the department

[What we are looking for]

• You should be a team player with at least three years’ experience in the service industry
• You should be IT Savvy with a knowledge of CRM systems, have an affinity for learning, exploring and applying technological and digital solutions to the workplace
• You should also have proven administrative and organisational skills, as well as excellent interpersonal, written and oral communication skills
• You should be able to lead/supervise a team of support/counter staff

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

Key duties and responsibility that need to be performned to meet the primary objective of the job.This will include the important result areas (what along with the rationale (why).

- Relationship manager to assigned divisions within the district.

- Work closely with the Constituency Offices of assigned divisions in providing social and employment assistance to the needy within the division.

- Attend CDC, CCC and social services-related meetings/events to provide prompt and direct service to stakeholders in assigned divisions.

- Develop an in-depted knowledge of the characteristics of each of the assigned division in the district and identifies opportunities for collaboration.

- Assist Team Leader in executing plans for the development of CDC to achieve community goals.

- Develop and execute district level CDC projects and joint-projects with CDC community partners such as Grassroots Organisations, community partners, schools, government bodies and non-government organisaitns.

- Engage in research, needs assessments, and gather data to build institutional knowledge to enhance effectiveness of CDC projects.

- Provide administrative/logistical support to projects organisaed by PA Headquarters.

- Provide administrative/logistical support and guidance to the Standing Committees and project joint partners to facilitate effective implementation of their activities.

- Provide accurate record of the Standing Committee meetings in minutes.

Other Duties:

Other Ad Hoc duties not covered under main responsibilities and duties.

- Cover the duties of Team Leader (Projects) during his/her absence

- Performs other duties as assigned by senior officers

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should have relevant work experience in a service orientated organization preferably in the healthcare industry.

You should possess excellent administration and operations skills, with hands-on experience / expertise to teach in at least 3 or more of the of following areas:

• Customer Service and/ or essential patient management services related background such as infection control, patient care and healthcare financial advisory & counselling
• Customer Relationship Management applications (experience in using Patient Services software used in the healthcare industry, Salesforce or Suite CRM)
• Service Quality Management
• Data analysis tools and data mining skills (experience in using Qlik, Tableau, Power BI etc)
• Service Centre Operations with experience in handling omni-channel services application (experience in using Sangoma, Zendesk, HoduSoft, OmniPath etc would be an added advantage)
• Background in service design thinking would be desirable

Background in service design thinking would be desirable

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.

This is a 12 Month Contract Role (Renewable) base in Singapore.

If you are good with Maps OR Local Address in Singapore, This role is for you!!!

The Core Objectives:
1. Field observation and data collection of food bookings
2. Data entry and validation of the information collection using proprietary software and tools.
3. Data analysis & monitoring of small-to-large sets of geo data.
3. Perform recollection of data on the ground as required.

Desirable Experience / Criteria:

1. Basic idea on the importance of maps.

2. Knowledge of the local addresses in Singapore.
3. Data entry in a fast-paced environment and standing for prolonged periods.
4. Able to work under minimal supervision and have strong logic.
5. Experience in Google Suites (Google Sheets, etc), and MS Office.