• To perform personal service in accordance with written laws.
• To assist with delivery and collection of documents (whether in hardcopy format or other formats).
• To set up and retrieve documents for hearings.
• General support for all aspects of dispute resolution work.
• Any other matters/projects that the management may require assistance with from time to time.

Requirements:

• GCE 'O' level.
• Min 1 year of clerical or administrative experience.
• Good interpersonal and communications skills.
• Able to work occasionally after office hours and/or on weekends and public holidays.

Please visit our website at www.drewnapier.com for other available vacancies.

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

37/17

Reporting to the Customer Service & Demand Planning Manager, the Customer Service Executive will be responsible for managing the order to cash process, building an effective customer relationship management and ensuring a strong collaboration with customers, 3PL, internal stake holders (Commercial / Finance / Marketing / Global Supply Chain) and UK supply chain to ensure timely delivery of goods and smooth operation.

Job Description:

• Execute Customer Order Management for APAC customers.
• Execute and manage order to cash (invoicing) transactions accurately and promptly.
• Coordinate and provide support to customers with 3PL and internal stakeholders (commercial / finance / marketing / global supply).
• Co-ordinate with business partners and customers to ensure on-time full delivery.
• Ensure smooth month-end financial reconciliation process on inventory and sales activity by the 1st working day of each month.
• Support business objectives; deliver high level service and performance.
• Ensure process execution is in compliant with audit and other regulatory requirements.
• Support cost reduction and/or process improvement initiatives.
• Support business reporting cycle.

Skills and Competencies:

• Min. Diploma or Degree in Business, Supply Chain, Logistics or equivalent.
• Customer order/supply chain management experience, preferably in Fast Moving Consumer Goods environment.
• Strong customer service focus with positive mindset.
• Strong analytical and organisational skills, coupled with good communication skills with the ability to work well with all levels.
• Ability to work under pressure and tight deadlines.
• Ability to work independently and yet collaborate and contribute as a team player.
• Fluent in English and Mandarin would be an added advantage.
• Proficient in MS Office/ SAP/ Incoterms/ Export documentation would be an added advantage.

Application will close on 12 January 2025. Only shortlisted candidates will be notified. Interested candidates, kindly specify your current and expected remuneration in your CV.

Job Overview:

REKOOP is seeking a dedicated Wellness Service Coodinators to join our wellness team. This role is pivotal in guiding our guests through their personalized journey towards balance and wellness. As a Wellness Service Coordinator, you'll become an integral part of our guests' experiences, serving not just as a guide, but as an assistant health coach, nutritionist, and health expert. Your mission will be to ensure each guest leaves feeling better, more informed, and more in tune with their body’s needs.

Key Responsibilities:

• Guest Navigation: Lead guests through their wellness journey, tailoring the experience to their individual needs, preferences, and health goals. Build a rapport with guests to understand their stressors and wellness aspirations.
• Expertise in Wellness Therapies: Gain and maintain an in-depth understanding of all REKOOP’s wellness therapies, remedies, and antidotes. You'll be responsible for helping guests choose their treatments, setting them up, educating them about the process, and answering any questions.
• Active Presence: Depending on the therapy, you may need to stay with the guest throughout the session, check on them periodically, or be there at the beginning and end. Your presence ensures they feel supported and comfortable.
• Post-Session Engagement: After each session, engage with guests to offer additional services that could enhance their experience, respond to any inquiries, highlight the benefits of their treatment, and guide them back to the lounge area.
• Education and Tours: Provide insightful tours of our facilities, explaining the benefits and features of our services. You may also have the opportunity to serve as a personal health coach for guests, developing and overseeing their wellness plans.
• Teaching Opportunities: Share your knowledge and passion through educational classes along our resident masters on topics related to wellness, nutrition, and health, subject to approval by REKOOP management.

Qualifications:

• Proven experience in customer service, hospitality, wellness, health coaching, nutrition, or a related field.
• Excellent interpersonal and communication skills, with a flair for building rapport with diverse individuals.
• A strong foundation in health and wellness principles, with a willingness to continuously learn and adapt.
• Certification or background in health coaching, nutrition, or fitness is highly advantageous.
• Ability to work flexibly, including weekends and evenings as needed.
• Passionate about helping others achieve their health and wellness goals.

What We Offer:

• A dynamic and supportive work environment where your contribution is truly valued.
• The opportunity to make a significant impact on the well-being of our guests.
• Continuous professional development and the chance to grow within a thriving wellness community.
• Competitive compensation and benefits package.
• A chance to lead in the wellness industry by providing unparalleled, holistic health experiences.

If you are passionate about health and wellness and thrive on helping others achieve their balance, REKOOP would love to hear from you. Join us in our mission to redefine wellness and help our guests embark on a transformative journey towards recovery and rejuvenation.

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us?

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About The Team

The operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We're dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers.

Responsibilities:

1. Deeply understand the company's internationalization business strategy and lead the team to support the overall individual income tax operations of the company;

2. Develop and improve regional individual income tax related operation processes and system construction in accordance with legal compliance requirements;

3. Responsible for following up on individual income tax policies in different countries and regions, and supporting the improvement of the individual income tax system for Internationalization assignment.

Minimum Qualifications:

1. 5 years experience in tax operations;

2. Fluency in English;

3. Excellent project management skills, strong project driving and execution ability;

4. Good logical thinking, and strong research and data analysis capabilities.

Preferred Qualifications:

1. Experience in technology industry or human resources/management consulting;

2. Good business acumen, strong business understanding and insights;

3. Self-driven, good learning capability, good resilience and adaptability to changes and uncertainties;

4. Good teamwork awareness and collaboration skills.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Your background

• 10+ years of total experience with at-least 3 years project management experience in financial or other industry
• Prior relevant banking experience in Asia with in-depth knowledge of Treasury Management products & implementation of the same (especially multi-geography H2H implementations)
• The ability to negotiate and adapt to complex, multifunctional relationships within the customer environment as well as the bank environment.
• Comfortable using a disciplined development methodology and adhering to development best practices, standards and procedures
• Ability to establish and maintain effective working relationships with peers, customer group and management
• Comfortable with direct client and line partner interaction, with proven client interaction abilities (at both senior decision making and day to day operations levels)
• Ability to present ideas and information effectively in group settings
• Demonstrated knowledge and experience in requirements gathering and development for complex client needs
• Self-starter and independent worker, ability to work with minimum supervision
• Expert in structured project management methodologies/practices/tools with the demonstrated ability to successfully deliver large scale projects on time and on budget
• Very strong analytical, problem solving, ideation and time management skills
• Expert in Microsoft Office (and/or other analytical software)
• Strong writing, presentation and oral communication skills
• Able to take high level information and drill down to detail level that can be shared and communicated to various audience levels
• Excellent interpersonal skills; positive attitude; team player; and flexible

What you can expect

Implementation Project Consultant (IPC) is primarily responsible for partnering with the senior Regional Sales Team and product partners during the sales process (pre-mandate) to help design suitable solutions and implement the same for high value clients.

We are looking for a self-driven, career minded professional who can take the lead of our key integration projects as well as being the face of the business by participating in client pitches, presentations, and client visits. This is also a great opportunity for someone who may be looking to move into Sales or front-office role as part of their next career phase.

What you will do

• Takes end-to-end ownership, drives for results to grow the business, sustains the intensity and optimism required while focusing on the client
• Project manage complex implementations for multi-jurisdiction, multi-product, and global clients
• Provide pre-sales and RFP support, working closely with Sales on high revenue opportunities across core Treasury and Trade products – cash management, liquidity, payments, SWIFT, host-to-host, Trade services
• Independent end-to-end responsibility for project management, product implementation, and coordination for large, complex and specialized client requirements
• Facilitate and own the establishment of connectivity with Treasury and Trade business partners (Sales, Product)
• Coordinate of all internal and external project related activities including the delegation of tasks, and quickly and effectively ensure a timely and smooth client implementation process
• To provide a consultative approach when recognizing, evaluating and acting upon opportunities for additional client and sales collaboration or when looking to improve overall client satisfaction

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

About the team:

Our Data-TnS-PUO Team is responsible for providing instant troubleshooting and consulting services to internal Platform users. This team is mainly responsible for the following: receiving and resolving user issues, communicating with our engineering teams, analyzing and providing the best solutions, maintaining the SOP, writing daily reports, following the escalation process, and providing top-quality user experience. This Senior Platform Operation Specialist is mainly responsible for leading the platform operation specialist team to analyze and maximize user feedback tickets insights, provide and implement best solutions to enhance ticket handling effectiveness, and bring optimizations to product and business teams via close collaborations with oncall teams, product teams, engineer teams and other business partners teams.

Responsibilities

1. Monitor and analyze the team's ticket handling quality and efficiency performance in your specialized platform domain, and initiate and implement improvement projects to enhance the team's ticket handling effectiveness

2. Collaborate closely with Tier2 owners and UEE POCs to identify and escalate real-time issue trends and high-priority tickets, and push for issue resolutions

3. Work with XFN teams (Data-TnS, TnS-Ops, E-Commerce, etc.) on ticket analysis, recurring issues RCA and governance, escalation workflow optimizations etc

4. Provide structured, comprehensive, up-to-date and easy-to-use platform issues troubleshooting SOP & FAQ by collaborating with product and business partners

5. Promote knowledge professionalism via activities like newcomer training, refresher training, workshop, quiz & test, Q&A etc.

Qualifications

Minimum Qualifications

1. Strong product and business knowledge and ticket handling performance

2. Data-driven, sensitivity to data indicators on system performance and stability, and strong data analysis and reporting capabilities

3. Structured thinking, able to break down complex problems into smaller and actionable items, and formulate logical and systematic planning

4. User-oriented, able to effectively gather and understand user needs and priorities, identify the right problems and provide the best solutions

5. Result-oriented, with a strong sense of responsibility, good attitude and priority management

6. Strong collaboration & communication skills

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

System Analyst (Hospital IT Operations Management)

Clinical Systems – Hospital IT Operations Management

We are looking for suitable candidates with experience in Hospital IT operations roles for our client in the healthcare domain, to support their Clinical Informatics System and Hospital IT Operation management services.

Responsibilities:

• Work closely with business stakeholders to identify a roadmap of technology solutions and enhancements
• Work closely with the Reporting Officer in the approval, acquisition, and implementation of IT projects
• Resolve project issues, working with vendors and key stakeholders as required, to ensure the successful implementation of IT projects
• Oversee the planning, directing, supervising, monitoring, and coordinating of vendor and department operations, including assigning work activities, and projects, evaluating work processes and procedures, and preparing correspondences e.g. general and special reports
• Collaborate with stakeholders to prioritize, design, develop, and implement IT application features and enhancements, ensuring that system capabilities and process requirements are aligned
• Ensure that the in-scope IT systems are performing optimally, meeting SLAs and requirements of user stakeholders.
• Ensure optimum resource allocation and utilization, and financial effectiveness for IT activities.

Requirements

• Minimum bachelor’s degree or equivalent in IT or Engineering from a recognized/accredited institution
• Minimum 3-5 years experience in leading medium to large-scale IT application projects
• Minimum 2 years experience working in a hospital setting preferred
• Possess ITIL & PMP certification will be a plus
• Experience in the healthcare environment and hospital operations

Assistant Head (Operations & Development Department)

Working hours: Mon to Fri (9am – 6pm)
Location: Buangkok
Salary: $4,300 - $5,000

Responsibilities:

Management Function

• Supervise the daily operations in the Hostel according to the SOPs.
• Ensure Youth Work Associates (YWAs) and Night Residential Care Worker (NRCW) understanding and alignment of practice with the overall philosophy
• Oversee staff relationship with residents and stakeholders.
• Manage staff morale, motivation and discipline in the department
• Monitor and develop staff competency and training in order to fulfill their evolving roles and responsibilities in the department
• Assist HOD to manage budget and manpower allocation
• Lead and support departmental meetings as necessary.
• Deliver Trauma-informed practices in daily staff and residents interactions/management.
• Coach and mentor new employee onboarding effectively with accurate and timely documentation records.
• Responsible in achieving Department goals
• Ensure work goals are aligned with Department goals

Role Function

• Cover the role of the shift staff when necessary
• Effective and fair roster planning to cater to the needs of the daily operations.
• Ensure adherence to the SOPs in the daily operations of the hostel
• Coach YWAs and NRCWs to perform their roles effectively
• Coordinate with other Departments when necessary
• Manage and oversee all documentations required for the department
• Assist HOD in preparation and submission of Monthly/Quarterly reports
• Assist HOD in managing crafting/reviewing/amending SOPs as per required
• Oversee all investigation and review investigation process/approach/techniques (Discipline Committee Chair)
• Oversee all the process in hostel (e.g. approved / prohibited items list / confiscated / safekeeping / remand items / body check, property check and dorm check)
• Oversight on departmental portfolio progress.

Development Function

• Assist HOH/HOD in roles and functions which are assigned.
• Assist HOD in planning the development of the YWA and NRCWs in the department.
• Assist HOD in reviewing current and implementing new process to meet requirements of the Ministry.
• Identify and attend courses/training for personal and professional growth and development.

Taskforce Involvement

• Able to lead taskforces within the department
• Able to represent the department to contribute in inter-department/inter-division taskforces

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The Food and Beverage Service Associate is responsible for delivering friendly and efficient Food and Beverage service according to hotel Standard Operating Procedures in order to meet guest dining experience expectations.

We are hiring for the following outlet:

• Long Bar
• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities 

Food and Beverage Service

• Provides excellent service at all times to guests based on established hotel standard operating procedures.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options and advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Anticipates guest’s needs.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in a timely and efficient manner.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keeps chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and give guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out ad-hoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Learning and Development

• Participates in training activities to improve knowledge and skills.
• Attends daily briefing and monthly meeting conduct by the manager.

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us?

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About The Team

The operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle. We're dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers.

Responsibilities:

1. Based on the business objectives of the HR Operation team, develop a system strategy plan and implementation roadmap;

2. Develop or review system project management plans, supervise project progress status and identify risks, ensure that HR Operation system projects are successfully delivered;

3. Cooperate with Global Operation Improvement process experts and front-line operation teams to analyze business requirements and evaluate system solutions, ensure that the HR Operation system project is launched, and accepted by front-line operation colleagues;

4. Based on the seven main processes of HR Operations: onboarding, offboarding, transfer, dispatch, compensation and benefits, employee relations, and employee helpdesk, drive the direction of system iteration to ensure that the system and process can serve HR operation business operation in the long run;

5. Continuously improve the HR Operation system request management and system project management mechanism to ensure that the mechanism is effectively implemented and the demand is delivered with high quality and efficiency;

6. Cooperate with four regional Operation Improvement teams worldwide to continuously improve the regional demand analysis and reporting capabilities, and improve the quality of regional system requirements.

Minimum Qualifications:

1. Bachelor's degree or above, major in human resources, computer science, information management, or related fields;

2. Project Experiences in system implementation and HR business processes for large groups or internet companies;

3. Strong ability to understand and analyze requirements, systematic and structured logical thinking ability;

4. Has deep insight into business, highly sensitive to data, able to handle complex business models and independently complete configurations;

5. Possess strong communication and teamwork skills; 6. Strong learning ability, self-motivation and stress resistance;

7. Possess high execution ability and a down-to-earth work spirit.

Preferred Qualifications:

1. Experience in implementing large-scale system projects such as SAP and Workday;

2. Fluent in English, and experience in implementing overseas HR system projects are preferred;

3. Consulting industry background and experience in self-developed system projects.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Specific Job Role/ Scope - Cross Trade

• To handle & co-ordinate cross-trade shipment.
• Support cross trade shipment from 4 business units.
• Support creation of cross trade job in system.

Specific Job Role/ Scope - Export OPS

• Daily export shipment execution.
• Supervise shift operations & troubleshooting of shipments.
• Support future night AOG activations from BD.

Responsibilities and Duties:

• Receive job activation from client/ other departments through email.
• Co-ordinate with respective sales/ origin/ destination oversea agents and clients (could be base in SIN or overseas)
• PO chase, and detailed needed such as cargo ready take/ pick up date/ flight details.
• Vetting and send draft pre-alerts to oversea agents and client for approval.
• Checking, monitoring of air shipment uplifting/ arrival and sea vsl sailing/ arrival.
• Follow up with shipment and sent to client POD/PRO upon receipt from overseas agents.
• Update monitoring chart on each event/ activity and prepare sequence of event report if required.
• To update and maintain sales and/ or client's SOP.
• To create shipment through our in-house computer system.
• Any ad-hoc task assigned.

Responsibilities and Duties: Export OPS

• Execute export shipments (Consol/ Direct).
• Scan pre-alert to oversea agent/ AWB to direct shipper.
• Submission of FWB/ FHL promptly.
• Liaising with E-CR personnel for customer shipment related.
• Liaising with warehouse personnel for cargo related.
• Liaising with terminal personnel for lodge in of cargo.
• Handle night phone enquiries.
• Follow up with email correspondence from internal/ external stakeholders.
• Compliance with shipment requirements.
• To check daily uplifting of shipments
• Reporting of Offloading Report/ Follow up on Cargo Irregularities
• Oversee daily trucking service

Additional Task (if any):

• Sharing of shipment discrepancies with suggestions/ improvements.
• Perform STM trucking functions.
• Perform weekends / PH when required.

Job Requirements:

• At least 2-3 years of working experience in air/ sea freight handling

The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.

What’s the role?

The Contracts team is a part of the Bloomberg Finance and Admin department. It is deeply ingrained in the customer service and operations of the organization. The role of a Contracts Operations Analyst in this business is to provide excellent customer service to a large global client base. The Contracts team is responsible for the operational and logistical management of the contracts processes across all Bloomberg groups and products. We work in a very fast paced environment, where prioritization and operational excellence are key. We work towards ambitious individual and team goals. As an individual contributor on this team, your day to day will consist of handling client support tasks (70+daily) through order creation and contract delivery to contract execution and archival. We are responsible for mitigating risk through proper legal documentation and the management of our client database.

We'll trust you to:

Have strong multi-tasking skills:

• Receive and analyze Service Order Requests (SORs) – check that all the data is accurate and determine which paperwork is required to ensure legal and regulatory needs are accurately fulfilled for the client and Bloomberg
• Ensure contracts are issued to our clients timely and accurately
• Manage direct requests from internal and external clients on all operational contract inquiries that contribute to the finalization of the sales process as well as mitigating disruptions to clients' ongoing product support
• Manage contract receipt and archival

Have strong attention to detail and analytical approach:

• Maintain global agreements and customer legal entity databases, ensuring appropriate documentation is signed by the clients, and that database integrity is maintained
• Mitigate risk for Bloomberg and our Customers by providing stewardship on Contracts related processes and implementing policy guidelines
• Manage the operational and contractual changes for clients who are undergoing changes to their name, corporate structure, merger/acquisition while ensuring no disruption to the clients services/regulatory requirements
• Demonstrate and apply knowledge of legal contracts for all lines of business (different types of Bloomberg products) and relevant procedures (contracts team procedures relating to onboarding clients for different types of services Bloomberg provides)

Drive platinum Customer Service:

• Partner with Bloomberg Sales, Operations, Accounting, Installations and Negotiations and Compliance teams globally to provide a seamless customer experience throughout the order and ongoing product lifecycle
• Effectively communicate between internal and external partners, and collaborate closely on issue management and resolution times
• Think ahead to identify next steps and consequences of events or actions and evaluate whether arguments or cases are complete and sound

Be Technically Inclined:

• Use various research and knowledge platforms to complete daily responsibilities
• Troubleshoot technology failures to allow business to move forward seamlessly
• Liaise with Engineering and Project Managers to design, implement, and test new functionality (e.g. enabling clients to sign contracts electronically using the Bloomberg online platform)

As tenure progresses job role will evolve as well to require:

• Manage projects – track project milestones and report back to all stakeholders (projects may vary from internal system enhancement testing to account name changes of large clients due to company merger/acquisition)
• Be aligned with various Sales groups as a subject matter expert for targeted client support

You'll need to have:

• Minimum 2 years of experience in customer service roles(customer support or account management roles), interacting with both internal and external clients , preferably in the Finance and/or Professional Services industry
• Excellent written and spoken communication skills in English and Mandarin to support clients in China market
• Experience managing contract processes such as vendor contracts, customer service related contracts and data maintenance
• Ability to multi-task and meet tight deadlines with attention to detail and quality
• A results-oriented approach: have the drive and energy to achieve excellent results
• Ability to display confidence, emotional intelligence, and decisiveness throughout your daily responsibilities
• Be self-motivated with the ability to work independently as well as part of a team
• Attention to detail with strong analytical skills
• Strong aptitude for learning various systems in a fast-paced environment (Bloomberg Terminal, Microsoft Suite, SAP, Kofax)
• Bachelor’s degree or degree-equivalent qualifications
• Demonstrated continuous career growth within an organization

We’d love to see:

• Experience using the Bloomberg Professional Service (the Terminal)
• Keen eye for workflow efficiency opportunities

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talents. So, you'll need to have legal authorization to work full-time in Singapore, without Bloomberg sponsoring your work authorization, to be considered for this role.

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

We are seeking an experienced and highly motivated Team Lead, Managing Consultant - Sustainable Operations to join our dynamic team in Singapore. This leadership role offers a unique opportunity to make a significant impact in the rapidly growing field of sustainability. You will play a pivotal role in driving sustainable strategies for clients across various industries while leading a talented team of experts. Working closely with the regional leadership team, you’ll also have exposure to ERM’s APAC-wide operations, offering you ample opportunities to grow professionally.

This role is to support expansion of ERM Singapore as the Southeast Asia (SEA) Hub and will be based at our Singapore office.

Key Responsibilities:

• Lead & Manage Projects: Oversee the development and execution of sustainable operations strategies, with a focus on EHS (Environmental, Health, and Safety) management systems, ESG integration, decarbonization operationalization, as well as water and waste management.
• Work closely with clients to understand their challenges and sustainability goals, providing expert guidance and delivering tailored solutions that meet their needs.
• Lead the development and implementation of comprehensive EHS management systems across various industries, ensuring best practices and regulatory compliance.
• Conduct audits and assessments to identify areas for improvement in EHS practices and ensure compliance with local and international regulations.
• Advise clients on integrating EHS management into their broader business operations to enhance sustainability outcomes.
• Lead a team of experienced EHS individuals, being responsible for driving operational metrics and project management
• Provide mentorship and leadership to junior team members, driving their professional growth and ensuring the delivery of high-quality solutions.
• Support sales efforts, nurture client relationships, and drive revenue growth through new business opportunities and strategic partnerships.
• Lead new Go-To-Market plans for the Sustainable Operations team, covering areas such as decarbonization, circular economy, and monitoring and reporting services.
• Support the implementation of advanced digital tools and technologies to optimize environmental and operational performance for clients.

Key Requirements:

• Master’s degree in environmental sciences, Environmental Engineering, or a related discipline.
• 8 to 10 years of experience in Environmental, Health, and Safety (EHS) management and ESG Performance Management, with a proven track record in compliance audits and water and waste management strategies. Industrial exposure is essential.
• Strong understanding of ESG and sustainability frameworks, greenhouse gas inventories, and familiarization with the principles of a circular economy and water stewardship.
• Track record of delivering successful sustainability and EHS projects across diverse global markets, working with multinational clients to navigate complex regulatory environments and implement sustainable strategies.
• Demonstrated ability to lead cross-functional teams, manage complex projects with multiple stakeholders, and drive successful outcomes.
• Experience as an Internal or Lead Auditor for ISO Management Systems, including ISO 14001, ISO 45001, and ISO 14064; additional external certifications are a plus.
• Experience in working with advanced data analytics tools and digital platforms to collect, analyze, and interpret sustainability-related data. Proficient in leveraging digital systems for performance tracking, reporting, and optimization of environmental, social and governance (ESG) metrics.
• Proven ability to manage large-scale programs, engaging with global clients and collaborating with subcontractors and digital partners.
• Exceptional communication and interpersonal skills, with the ability to influence and engage senior-level clients effectively.
• A deep commitment to driving positive environmental change and fostering sustainability practices.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Job Purpose

Perform fixed deposit maintenance (placement and released), current account maintenance, account opening, deposit-related transactions, loans operations, audit confirmations and other related account servicing and maintenance functions.

Job Responsibilities

• Check and prepare for next-level authorization relating to fixed deposits placement and maintenance.
• Check and prepare for next-level authorization of account operation-related transactions in accordance to internal procedures and external regulatory guidelines.
• Verify and update account maintenance functions like place/remove hold/no-debit on accounts, update address, etc.
• Assist in processing of loans operations, audit confirmation.
• Participate in systems enhancements, User Acceptance Testings and projects as assigned
• Any other tasks as may be assigned from time to time.
• Support frontline and adhere to anti-money laundering / counter terrorist financing requirement and sanction risks controls in accordance with regulatory standards and CNCBI policies.

Job Requirements

• Minimum “A” levels or diploma holder.
• 2-3 years banking experience with knowledge in account opening and KYC procedure is preferred.
• Basic knowledge in account operations and KYC procedures.

ABOUT GOLDMAN SACHS

At Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.

ABOUT OUR ROLES IN GLOBAL BANKING & MARKETS OPERATIONS

Operations is at the core of Goldman Sachs. For every trade agreed, every new product launched or market entered, every transaction completed, it is Operations that enables business to flow. The Operations division partners with all areas of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. Alongside this vital service delivery role, Operations provides essential risk management and control, preserving and enhancing the firm’s assets and its reputation. Operations span all product lines and markets.

The primary responsibility of the Stock Lending team is to offer day to day support for Stock Lending Desk in Asia.

The team acts in partnership with a wide variety of groups across the firm globally with daily interaction with the wider Operations teams, Technology, Legal and Compliance. Stock Lending Operations are heavily involved in new business initiatives and process improvement to streamline our support model.

JOB RESPONSIBILITIES

• To manage the life cycle processes of a stock loan borrow or loan. This encompasses pre-matching, settlement, recalls and collateralization.
• Interact with Traders, Operations, Legal, Compliance and Engineering teams to ensure that commercial opportunities can be facilitated under controlled conditions.
• Focus on client excellence both with internal and external counterparts.
• Compile and analyze metrics to assess process efficiency, to identify and drive improvement.
• Work independently, or with team members and management, on strategic projects and process improvement initiatives to reduce risk and/or improve client service delivery.

QUALIFICATIONS

• Bachelor’s degree or higher
• Minimum of 4 years of prior work experience in a stock loan operations (or at least trade support or equities middle office)
• Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook)
• Highly organized with exceptional attention to detail and follow-through
• Strong ability to manage multiple projects with competing deadlines
• Team player with positive attitude and strong work ethic
• Strong communication skills (written and verbal)
• Ability to work in a fast-paced environment
• Ability to adapt quickly to a variety of industries and businesses
• Ability to self-direct, analyze and evaluate and form independent judgments
• Ability to effectively interact and build relationships with senior management and global stakeholders
• Commercially savvy with ability to exercise discretion with respect to highly confidential/sensitive information
• Integrity, ethical standards and sound judgment

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Our client provides the machinery, tools and technology in getting the best end glass quality.

• Manage all maintenance related problems on site, troubleshoot and provide technical support to customers.
• Responsible for site acceptance tests, commissioning and start-up assistance.
• Handle the customers on after sales service, understand and help customers define their needs.
• Perform trainings to enable users in optimizing the product performance.

Requirements:

• Diploma in Electrical/Mechanical/Mechatronic Engineering or equivalent
• At least 2 years of relevant working experience in servicing machineries.
• Independent with good time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Global Response Operations focuses on supporting users through scalable solutions that match the observed community needs. We are looking for influencers who can align cross-functional partners to ensure the best possible experience for users and advertisers on our platforms.

The Global Response Operations SEO (Specialized Enforcement Operations) team is seeking a solutions-oriented, data-savvy Market Expert who is passionate about providing a great support experience for our community of users and advertisers. The successful candidate will work with the Asia Pacific team to review and enforce on organic, ads and commerce content reported for potential abuse, resolve user account issues, improve the overall support experience for Philippines, as well as solve enforcement issues across a wide range of Meta markets.

In SEO the team specifically focuses on high priority, complex or regulatory enforcement demand, where our systems or scaled solutions need specialized support. SEO’s team is flexible and agile, bringing enforcement expertise that can be deployed to shifting priorities and dynamic emergent situations, necessitating local context, language, policy, community or functional expertise. The Market Specialist will be part of a data-driven culture that works to protect our communities by enforcing on and will also help scale our operations by optimizing and automating processes, solving challenging problems and, most importantly, helping to prevent them.

This position is full time and is based in our Singapore office.

Responsibilities

• Work as part of the SEO Philippines team, enforcing on crisis response within the Asia Pacific region while specifically representing the Philippines market.
• Work as part of an On-call Operational structure to enforce on critical content within SEO Markets with a higher focus on Philippines.
• Use a combination of language and market geopolitical knowledge, deep understanding of cultural, language nuances and minority communities, to capture signals and insights to enforce and solve for complex risk and operational issues within the region.
• Scope scalable solutions to improve the support of our community of users, communities and advertisers in the Philippines market and in partnership with other regions.
• Investigate and resolve issues that are reported on META products, such as requests for account support and reports of potentially abusive content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other objectionable material. The content can be across organic, ads and commerce.
• Support enforcement efforts on agnostic content that originates from multiple sources globally, where language expertise is not required.
• Support enforcement efforts identifying integrity risks to our local and regional advertising business and enforce on these risks.
• Support region wide programs of work supporting peak season buying initiatives, protecting advertisers, businesses and removing friction in the ad delivery process.
• Analyze key metrics and collaborate with cross-functional teams to improve our processes and tools. Build subject matter expertise around abuse areas prevalent in the region and work with the team on enforcement efforts to manage and control impact.
• Investigate emerging risk across the region and influence cross functional resolution. Provide input and support on policy recommendations using geopolitical as well as operational understanding with XFN partners.
• Liaise closely with our Meta vendor teams to ensure all operational KPIs meet and exceed targets and work collaboratively to improve processes and tools and scale solutions.
• Remain up to date on key workflow changes, operational guidelines, policy updates and our Community Standards.
• Support the training and onboarding Meta partners.

Minimum Qualifications

• Bachelors degree or equivalent experience
• Fluency in Tagalog is essential as this role will involve working on issues in the local language as well as dealing with external clients in that market. Any other dialect proficiency such as Cebuano is a plus.
• 1+ years of professional experience within an operations environment
• Experience communicating with a variety of audiences and stakeholders from the Philippines market
• Strategic thinker with strong analytical and creative problem-solving skills
• Passion for supporting the Facebook and Instagram community
• Excellent communication and collaboration skills
• Self-starting, intellectually curious and creative individual comfortable operating in a fast paced, ever changing environment

Preferred Qualifications

• Experience with vendor management
• Experience with training, quality assurance or metrics analysis
• Technical and data skills such as Excel and SQL and experience with visualisation tools such as Tableau to drive efficient analytics and reporting

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Position: Service Crew

• Location: Bukit Panjang, Sembawang, Paya Lebar, Kent Ridge (NUS), Jurong West (NTU)
• Salary : Depend on working day + AWS + Bonus
• Working days: 5/ 5.5/ 6 days (10:30am-10pm) 90 mins break

1. 5 days - $2,400 - $2,600
2. 5.5 days - $2,600 - $2,800
3. 6 days - $2,800 - $3,000

Requirements:

• Training provided

Job Description:

• Greet and assist customers with our self-ordering kiosk
• Maintain cleanliness of tables and dining areas
• Assist with food preparation and ingredient refills as needed
• Seek feedback from our customers on our mala

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Handle the processing of quotations, purchase orders, and sales orders.
• Ensure timely delivery for both internal stakeholders and external customers by coordinating with customers, vendors, stakeholders to meet delivery requirements.
• Manage and negotiate delivery schedules to ensure they align with customer expectations.
• Oversee inventory management, including tracking stock levels and movement.
• Update and maintain pricing.
• Organize and maintain a comprehensive documentation filing system.
• Address inquiries from customers and business partners effectively.
• Maintain positive relationships with customers.
• Perform additional tasks as needed.

Requirements:

• Minimum of 1 year of relevant experience
• Proficient in MS Office
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L54V9365

Position: F&B Service Ambassador

• Working Hours: 6 days [2 Shift between 7am-10pm, rotated shift , 44 hours per week]
• Location: Hillview / Clementi / Bedok
• Salary: $2500

Requirements:

• Preferably 1 year working experience in F&B – cafes/ restaurants/ similar capacity
• Able to work on weekends / public holiday

Job Scope:

• Ensuring excellent guest experience through providing of warm and genuine service
• Take, prepare and serve food & drinks orders and operate cash register
• Ensure product items are well stocked and display cases are attractive and clean.
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Any other ad-hoc duties base on operational needs

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Key responsibilities:

This is a position with Deloitte’s rapidly expanding Tax Technology Consulting practice, providing tailored advice and solutions to a broad range of clients, both domestic and multinationals looking to gain access into various markets from tax and regulatory perspective.

As a Senior Associate, you will have some knowledge of working on ERP (SAP/Oracle) implementations and familiar with integrating the tax bolt-on solutions (OneSource/Vertex) within the ERP transformation programs.

You will join a team of dedicated ERP and OneSource/Vertex implementation specialists, focusing on end-to-end project implementations. You will be responsible for delivering compliance and customs solutions which include project management, change management, solution design, solution implementation and end-user support & training.

In your role, you will also lead and/or facilitate business process definition and modeling, check the feasibility of this business model regarding the ERP products and the legal requirements. You will guide a team to implement and configure the software to replicate the required business processes and analytical/reporting needs

You will be a key contributor to the development and growth of our TTC practice globally.

Requirements:

• Bachelor degree in Accountancy, Business Management, Information Technology or similar fields.
• At least 5 years of experience in ERP (SAP/Oracle) project implementation or similar projects, and thus have solid knowledge of the ERP Solution.
• Integrating tax bolt-on solutions with the ERP system (i.e. Vertex, OneSource Indirect Tax)
• Technical or functional lead on at least 2 full-lifecycle SAP implementation
• Experience in SAP modules (e.g. DRC, ABAP etc.) is an asset
• Software aptitude in PowerPoint, MS Project, Access, Excel, and/or Visio
• Well versed in pitching presentations to clients and key stakeholders
• Advantageous to have good understanding of the supply chain management processes
• Good analytical and modeling skills
• Team player with strong communication skills
• Open to work in an international multicultural environment and to work abroad if needed;