· Seasoned IT Software Application manager with over 15+ years of experience in managing and delivering projects for Private and Singapore Public Sector customer.

· Experience in managing Implementation, Maintenance, and Support of SailPoint (Cyber security) applications.

· Domain knowledge in identity and access management, drive the requirements, solutioning and strategic planning of large implementation projects.

· Solutioning experience in upstream and downstream application integration and access review certification functions.

· Functional experience with HR/HCM systems will be an added advantage.

· Business strategic plan and manage multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.

· Excellent communicator; leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.

· Expert in agile and waterfall project management methodologies. Ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets.

· Strong customer focus and can evaluate activity against identified customer needs and demonstrates commitment to the customer.

Strategic Planning and Market Development

• Develop and execute strategic business plans to identify and secure new business opportunities in both local and international education sector.

Partnership Management

• Build and maintain strong relationships with educational institutions

Client Relationship Management

• Identify and cultivate relationships with high-value clients, including students and parents

Event Planning and Representation

• Organize and participate in education fairs, seminars, and webinars to promote the company’s services

Join us as Senior Manager, Finance at AIA Investment Management!

Reporting to the Head of Finance, this position is accountable for the provision of financial & regulatory reporting of AIAIM in accordance to the applicable accounting policies, standards and guidelines. Additionally, this Senior Manager will assist the Head of Finance (HOF) to manage financial governance & control documents and support HOF as the business partner to the CEO, EXCO and Senior Leadership Team of AIAIM and Holdco.

Responsibilities:-

1) Finance Governance and Control

• Review AIAIM monthly and quarterly group and regulatory reporting deliverables
• Assist HOF to monitor and ensure regulatory compliance with MAS’s Risk Base Capital framework requirements, as well as S13U and FSI-FM Incentive Grant for solvency and capital purposes
• Assist HOF to monitor outsourced finance functions and ensure it is according to the MAS, Group and AIAIM outsourcing guidelines and policies
• Lead Group Finance project deliverables to ensure enhancement efficiency and regulatory changes
• Develop and update Business Process Manuals (BPM) relating to the Finance Department according to ICFR and other internal control requirements (ISAE3402). To assist as coordinator of ICFR and ensuring BPMs and internal control matrices are in place
• Liaise with Compliance and Risk team to ensure completeness and validity of finance’s risk control matrices
• Interact with Group Internal and External Statutory Auditors on finance related audit matters and address any audit action points
• Develop/co-develop/advise finance related policies in collaboration with Group and AIAIM internal stakeholders including advising AIAIM fund vehicles to ensure policies are in compliance with AIAIM requirements
• Assist HOF in tracking and managing financial risks and contingencies for AIAIM

2) Group Financial, Statutory and Regulatory Reporting

• Lead and ensure group, statutory and regulatory reporting are prepared on a timely basis
• Lead the statutory year end and voluntary half year audits and manage the relationships with external auditors
• Prepare reports and presentations for board members, EXCO and regulatory bodies as required
• Recommend areas for enhancements and improvements for the current systems and processes to meet the challenges and needs of stakeholders and participate in projects for any development, design, and implementation of new processes, controls, and functionality changes to existing systems and processes

3) Capital Monitoring and Management

• Ensure treasury activities support by GFS is provided on a timely basis. Provide instructions to GFS for execution of treasury activities and perform final review on GFS outputs and be accountable for all the deliverables
• Assist HOF in daily cash forecasting, annual cash budgeting, determination of dividend amounts and the associated AAMP approvals including:-
• Manage time deposit placements or other short-term cash investments
• Manage FX conversions for operational requirements
• Execute cash transfers between bank accounts for funding arrangements
• Review annual cash flow budget
• Manage bank account opening, closing and signatory updates, including e-banking platforms
• Arrange approvals for and execute dividend remittances
• Assist HOF in preparing liquidity stress testing reports, if applicable

4) Business Continuity and Succession Planning

• Act as the departmental alternate BCP officer to ensure that related BCP drills pertaining to systems etc are performed accordingly and that relevant BCP documentation is updated
• Mentoring and coaching any assigned direct/indirect reports for smooth BAU continuation and eventual future career deliverables

Requirements

• University Degree in Accountancy or Internationally Recognized Accounting Qualification (ACCA, etc)
• 10 + Years finance functions including reporting and analysis in a multi-national Financial Institution, and/or accounting and auditing experiences in a big-size accounting firm
• 5 + years of supervisory or management experience
• Experience in asset management company and insurance industry is a must
• Strong knowledge of accounting standards and principles as well as in the preparation of management, financial and regulatory reports and analysis
• Proficiency in Microsoft Excel, Power Point and Word
• Knowledge of SAP Accounting System and Business Intelligence System and familiarity with using the systems
• Excellent interpersonal and communication skills to deal with local and group personnel at various levels
• Strong mentoring and coaching skills
• Ability to work under pressure to meet tight deadlines

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

Etiqa Insurance Singapore is looking for a dynamic individual to join our actuarial team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

Scope Overview

• To support and actively participate in product pricing
• Implement innovative products to add value to business
• Conduct regular analysis of the experiences and impacts of the products to the business
• Assist in managing product pricing, product filing, and reinsurance negotiation for Singapore office
• Assist in implementing product development related tasks including product setup, testing and maintenance
• Provide technical support to internal and external stakeholders
• Assist in any ad-hoc projects that support the Company/Department's initiatives in Singapore

Requirements

• Bachelor Degree in Actuarial Science or any quantitative discipline
• 6 to 9 years of actuarial practices in Life Pricing
• At least passed a few preliminary examinations especially life contingencies paper (e.g.: SOA Exam MLC).
• Prophet modelling experience on life products will be an added advantage

**We regret to inform that only shortlisted candidates will be contacted.

WHO WE ARE

The SME Centre is an initiative by Enterprise Singapore started in 2005 as Enterprise Development Centres(EDCs) and renamed in 2013 to SME Centre with the objective of establishing a channel for SMEs to obtain advice/consultation on business and operational issues. The SME Centre have access to various resources to help the SMEs start, sustain and grow their businesses. They are the nerve centre for business advisory, access to capability upgrading tools and knowledge for their business growth.

SME Centre@SICCI is one of the 5 Centres in Singapore established to serve the SME community. The SME Centre@SICCI role have moved from awareness building of government assistance grants and schemes to helping SMEs develop their capabilities for growth. SME Centre@SICCI provides aspiring entrepreneurs and SMEs with a one stop business advisories and diagnosis services. SME Centre @ SICCI also conduct capability development workshops to help SMEs to grow in areas of finance, productivity, human resources &marketing. These services thru the SME Centre@SICCI are to provide the SMEs with valuable access to relevant knowledge and services that meet the needs of their businesses for growth thru the business advisors.

WHO WE ARE LOOKING FOR

The SME Centre@SICCI are looking for a dynamic go-getter individual with a never say die attitude. The candidate must have the willingness to go the extra mile to care for their customers and in ensuring the services delivered are top notch and be a partner with the SMEs in helping their business to grow. Someone who is versatile, not afraid to take ownership in growing enterprises and have an enquiring growth mindset. The Business Advisor role :

KEY RESPONSIBILITIES

1) Provide sound business advisory and information to SMEs in their operations.

2) Identify gaps and propose appropriate solutions for SMEs to help their business grow.

3) Play an active role in outreach efforts to SMEs to generate leads and referrals.

4) Engage in purposeful and productive interactions with SMEs which may be face-to-face, phone and/or email.

5) Plan and organize events and capability workshops for SME Centre.

6) Provide support to events organized by Singapore Indian Chamber of Commerce and Industry (SICCI).

7) Support the Centre Director in the smooth operations and marketing of SME Centre activities.

8) Work towards achieving the SME Centre KPI collectively as an individual and as a team.

EXPERIENCE AND KNOWLEDGE

1) Degree holder or equivalent with a minimum of 2 to 4 years of relevant experience and a good track record in advisory or consultation projects.

2) Self-driven and works well independently and within the team to assist SMEs in their business needs.

3) Knowledgeable in one or more of the following areas:

a) Business services (e.g. business matching, business registration, business operations)

b) Financial services

c) Legal services

d) HR policies

e) Management (IT services, management system, health and safety)

4) Well-versed in the regulatory requirements and various government assistance schemes would be a plus.

SME Centre@SICCI is an equal opportunity employer. Come join our team and be a part in journeying together with the SME in growth!

About the Company

EON has been established since 1996. We have helped professionals, managers and executives (PMEs) in Singapore to catalyse their career development by providing quality training programmes. We have formed partnerships with large organisations who have entrusted the training and development of their PMEs to our programmes. Our Adult Educators / Trainers are industry practitioners who are subject matter experts in their respective fields. We are known for our training philosophy of being Insightful, Inspiring and Innovating. Our courses are highly rated by learners who stay connected with us through the Friends of EON (FEON) learning community.

We are currently seeking a highly skilled and experienced Training Centre Manager to oversee the training operations. As the Training Centre Manager, you will be responsible for managing the overall training programs, marketing and sales, quality management, and ensuring the smooth running of the centre.

Responsibilities:

· Develop and implement training strategies to meet the needs of our clients

· Conduct Training Needs Analysis (TNA) to identify skill gaps and training requirements

· Develop proposals for corporate clients

· Manage and coordinate the day-to-day operations of the training centre, including scheduling, resource allocation, and facility management.

· Provide leadership and guidance to the training centre staff, ensuring a high level of performance and productivity

· Develop and implement sales and marketing strategies to achieve business goals

· Identify new business opportunities and build strong client relationships

· Generate leads and manage the sales pipeline effectively through HubSpot

· Conduct competitive analysis to stay ahead of market trends

· Build and maintain relationships with clients, trainers, and other external partners.

· Monitor and evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes.

Requirements:
- Proven experience as a Training Centre Manager or similar role
- Strong communication and interpersonal skills
- Excellent team management and leadership abilities with strong result focus
- Ability to build and maintain relationships with clients and stakeholders
- Strong critical thinking and problem-solving skills
- Proficient in project management and program development
- Experience in Training Needs Analysis (TNA) and designing training programs
- Familiar with regulatory requirements and industry standards


If you meet the above requirements and are passionate about training and development, we would love to hear from you. Please submit your resume and salary expectations for consideration.

about the job

• Leadership and Coaching: Mentor and guide Relationship Managers to enhance their sales capabilities, deepen product knowledge, and strengthen client management expertise.
• Business Development and Growth: Lead initiatives in client acquisition and business expansion to grow the bank's Priority Banking and wealth management portfolios.
• Performance Management: Deliver regular updates to senior management on team productivity, client satisfaction metrics, and revenue performance.
• Strategic Planning: Develop and implement business strategies to achieve organizational goals, drive market penetration, and strengthen client relationships.

skills and experience required

• Minimum of 5-8 years of experience in wealth management, Priority Banking, or a similar client-facing role.
• Strong leadership and coaching skills with a demonstrated ability to manage and motivate teams.
• Excellent interpersonal and communication skills for building strong relationships with clients, team members, and stakeholders.
• Comprehensive knowledge of financial products, including investment instruments, wealth management solutions, and risk management tools.

To apply online please use the apply function
(EA: 94C3609/ R21103354)

We are currently seeking highly-motivated, passionate Tour Operations Officer to help our customers fulfil their travel aspirations and materialise their travel plans by understanding their requirements and work closely with them to create personalised, seamless itineraries. The goal is to provide quality travel experiences to keep our customers delighted and loyal for future services.

The Tour Operations Officer manages all aspects of travel operations including reservations, ticketing, travel coordination and customer support.

He/She is service-oriented with strong multi-tasking skills, able to address any vendor management issues. He/She is able to think clearly in emergencies and ensures smooth tour operations in accordance with schedules/itineraries.

Responsibilities:

1. Liaise with service providers (such as cruise lines, airlines, land operators, hotel) and sending reservation requests to service providers
2. Monitor ticketing deadline and cruise, air tickets issuance, GDS tickets stock requisitions and block cabin control.
3. Interaction with cruise lines, suppliers and business partners to settle and finalize logistical requirements for cruise groups and outbound tour groups
4. Take note of special requests for seat preferences and dietary restrictions
5. Generate Group Sales (GS) and budget costing.
6. Generate Exchange Order (EO) to make payment to cruise lines, airlines and operators
7. Handle any operations-related enquiries and assist Sales Team when required.
8. Creation of tour type and tour code using in-house travel system
9. Issue travel documents to customers
10. Provide information, quotations and assistance during destination travel events, if required.
11. Any other duties as assigned by supervisor

Requirements:

• Diploma in Travel related studies
• Minimum 2 years’ experience in a travel & tourism company
• Good command of English & Chinese to deal with overseas business partners.
• Excellent accuracy and attention to detail
• Strong organizational skills and the ability to set priorities and meet deadlines
• Excellent command of Microsoft Office (World, Excel, Outlook) applications and computing skills
• Ability to work under pressure in a fast-paced environment
• Must be team oriented, extremely motivated, and able to work independently
• Knowledge of of CRS, GDS and CRM system (Airline booking system) is an advantage
• Experience of working in an operational or customer service role in the travel industry is preferred

• Assist to oversee Bonded Store operations.
• Maintain good housekeeping standards of the section.
• Monitor/update flight status changes for staff information.
• Ensure tasks assigned or scheduled for the day are completed.
• Ensure correct handling, correct storage and safe custody of bonded items.
• Observe all safety and Customs rules and regulations.
• Check the receipts and issues of bonded items are correct against Customs permits.
• Report any discrepancies immediately to his/her superior.
• Conduct daily in-house stock take with Customs Authority.
• Assist in bar order/flight build-up.
• Forward stock requisition requests to respective airlines.
• Plan and conduct OJT for staff.
• Undertake any other duties assigned by immediate superior.
• Ensure compliance with all workplace safety, security, and health policies and procedures

Requirement :

• Minimum 1 years of experience
• Minimum N or O level / ITE
• Physically fit to carry heavy load
• Must willing to perform 3 rotating shifts - entitled for $500 shift allowance
• 5 days work/week
• Familiar with warehouse tools and operations

The company is a capital markets services (CMS) licence holder under MAS. The ideal candidate for this position will support the operations team and will work with a number of functions in support of the venture capital business as well as from time-to-time support activities of the VCC and/or Fund Manager. These are overseeing corporate secretarial requirements, book and record keeping, assisting in the internal/external audit of the fund manager and funds, attending IC meetings, and overseeing preparation of investment minutes.

Responsibilities

• Manage daily operations, transaction processing, and accurate record maintenance.
• Fund operation activities for all funds i.e. corporate secretarial matters, capital calls, and distributions etc. especially in relation to the venture capital fund.
• Administration of portfolio entities in accordance with group policies and procedures.
• Coordinate with internal and external auditors, and administrators to ensure timely and accurate financial reporting and audits.
• Ensure all fund related documentation is properly maintained, archived, and easily accessible.
• Assist in all compliance related matters for the company.
• Create and maintain company records, both electronic and physical in accordance with MAS requirements.

Job Requirements

• Diploma holders in law / corporate secretarial practice.
• Bachelor's degree in Business, Finance, Accountancy or related relevant disciplines good to have but not necessary.
• Good command of English (written and spoken).
• Ability to multitask.
• Proficient in Microsoft Office suite.
• Attention to detail and problem solving skills.
• Excellent time management skills and the ability to prioritize work.
• A self-starter who is organised, resourceful and able to take initiatives.

Responsibilities:

• Manage the processing for payments & corporate actions.
• Process free of payment securities reconciliation and related cash movement
• Process corporate actions and related tax matters for bonds and shares
• Checker for other securities products
• Perform monthly reconciliation of securities
• Able to work overtime & during Singapore public holidays on a rotational basis

Requirements

• Degree holder with 4 years of relevant working experience in corporate actions and swift messages
• Strong in computer skills/Microsoft Excel
• Strong analytical skills and meticulous

** This Singapore-based position is opened to Singaporeans only.

Email: [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

As a Service Team Leader, you will be working in the hotel's Chinese restaurant and responsible for the following:

Roles & Responsibilities

• Responsible for assisting the Outlet Manager and Assistant Outlet Manager in all operational activities of the restaurant.
• Ensure that the restaurant meets the high service standards established by the hotel.
• Ensure that SOPs, policies and procedures of the restaurant/hotel are followed.
• Delegate and ensure that subordinates perform their duties according to the standards established by the hotel.
• Perform opening and closing of cashier
• Responsible for monitoring and controlling operational stocks
• Responsible for monitoring operational equipment movement and quantity
• Ensure all storage rooms are clean and well organized
• Ensure opening and closing procedures of the restaurant are well executed
• Any other ad-hoc assignment as assigned by the management.

Requirements

• Tertiary education in Tourism / Hospitality Management, Food & Beverage Management
• At least 2 years of relevant experience in a similar capacity
• Good interpersonal and customer services skills
• Willing to work on rotating shifts, weekends and public holidays

Additional Information:

• 5-day work week
• 13th month AWS and Performance Bonus
• Annual Leave from 10 days
• Up to 50% Associate Dining & Accommodation Discounts at Group Properties
• Referral Incentive of S$1,000*
• Career Development and Training opportunities

*Terms & Conditions Apply.

PARKROYAL COLLECTION Marina Bay, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted applicants will be notified.

Global Response Operations focuses on supporting users through scalable solutions that match the observed community needs. We are looking for influencers who can align cross-functional partners to ensure the best possible experience for users on our platforms.

The Global Response Operations SEO (Specialized Enforcement Operations) team is seeking a solutions-oriented, data-savvy Market Expert who is passionate about providing a great support experience for our community of users and advertisers.

The successful candidate will work with the Asia Pacific team to review and enforce on content reported for potential abuse, resolve user account issues, improve the overall support experience for the Philippines, as well as solve enforcement issues across a wide range of Meta markets.

In SEO the team specifically focuses on high priority, complex or regulatory enforcement demand, where our systems or scaled solutions need specialized support. SEO’s team is flexible and agile, bringing enforcement expertise that can be deployed to shifting priorities and dynamic emergent situations, necessitating local context, language, policy, community or functional expertise.

The Market Specialist will be part of a data-driven analysis culture that works to protect our communities by enforcing on and will also help scale our operations by optimizing and automating processes, solving challenging problems and, most importantly, helping to prevent them.

This position is full time and is based in our Singapore office.

Responsibilities

• Work as part of the Philippines team, enforcing on crisis response within the Asia Pacific region while specifically representing the Philippines market.
• Work as part of an On-call Operational structure to enforce critical content within SEO Markets with a higher focus on Philippines.
• Use a combination of language and Philippines market geopolitical knowledge, deep understanding of cultural, language nuances and minority communities, to capture signals and insights to solve complex risk and operational issues within the region.
• Scope scalable solutions to improve the support of our community of users in the Philippines market and in partnership with other regions.
• Investigate and resolve issues that are reported on META products, such as requests for account support and reports of potentially abusive content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other objectionable material.
• Support enforcement efforts on agnostic content that originates from multiple sources globally, where language expertise is not required.
• Support enforcement efforts identifying integrity risks to our local and regional advertising business and enforce on these risks.
• Support region wide programs of work supporting peak season buying initiatives, protect advertisers, businesses, and remove friction in the ad delivery process.
• Analyze key metrics and collaborate with cross-functional teams to improve our processes and tools.
• Build subject matter expertise around abuse areas prevalent in the region and work with the team on enforcement efforts to manage and control impacts.
• Investigate emerging risk across the region and influence cross functional resolution. Provide input and support on policy recommendations using geopolitical as well as operational understanding with Cross Functional Partners.
• Liaise closely with our Meta vendor teams to ensure all operational KPIs meet and exceed targets and work collaboratively to improve processes and tools and scale solutions.
• Remain up to date on key workflow changes, operational guidelines, policy updates and our Community Standards.
• Support the training and onboarding Meta partners.

Minimum Qualifications

• Bachelors degree and/or masters or equivalent experience
• Fluency in Tagalog is essential as this role will involve working on issues in the local language as well as dealing with external clients in the market
• 2+ years of professional experience within an operations environment
• Experience communicating with a variety of audiences and stakeholders from the Philippines market
• Strategic thinker with strong analytical and creative problem-solving skills
• Passion for supporting the Facebook and Instagram community
• Excellent communication and collaboration skills
• Self-starting, intellectually curious and creative individual comfortable operating in a fast paced, ever changing environment

Preferred Qualifications

• Experience with vendor management
• Technical and data skills such as Excel and SQL and experience with visualisation tools such as Tableau to drive efficient analytics and reporting
• Experience with training, quality assurance or metrics analysis

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Position title: Key Account Manager (FMCG)
Location: Bukit Merah
Working days: 5 days [ Mon - Fri ]
Working hours: 8:30am - 6pm
Salary : SGD $4,500 - $5,000

Overview

As part of our continued business expansion, we are seeking a dynamic Key Account Manager to drive business growth and customer satisfaction in the Singapore market, with a specific focus in the analgesic and FMCG industries.

In this role, you are required to identify opportunities to increase sales and customer satisfaction, develop account strategies to meet sales targets, identify product placement opportunities, analyse market trends and conducting in-depth market research to identify potential growth opportunities, collaborating with sales and marketing team on promotional campaigns.

Key Responsibilities:

• Develop and implement key account strategies for key customers based on thorough understanding of their needs and proposing solutions that align with both company and customer objectives.
• Oversee sales and operations across the entire market. Develop and execute effective key account strategies to achieve sales targets and business objectives for company's product portfolio.
• Conduct market research and store visits to gather insights and support sales strategies.
• Identify opportunities for product placement and increased visibility in the supermarkets, retail stores, pharmacy chains, travel retails and tourist outlet chains.
• Collaborate with the sales and marketing teams to implement and manage promotional campaigns, manage A&P budgets to ensure promotional expenses stay within allocated limits.
• Manage contract negotiations, pricing, and agreements with key clients to ensure mutually beneficial terms and long-term partnerships.
• Provide regular updates and performance reports on key account activities and sales performance to head of sales.
• Any tasks assigned by line manager.

Requirements

• Minimum 5 years’ experience in key account management, proven track record within the FMCG industry, preferred focus on the analgesic market.
• Experience with Modern Trade - Pharmacy channel clients will be an advantage, travel retail, supermarkets, convenience stores.
• Experience with major retail chains or distributors in Singapore.
• Trade Marketing experience, distributor management experience will be an added advantage.
• Possess own transport

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: $4000 - $6000

The Customer Service Team Lead (or Manager) is responsible for overseeing the order management process and ensuring exemplary customer service delivery. This role entails managing a team of order management representatives, coordinating with various departments to streamline order processing, manage periodic reporting requirement and enhancing customer satisfaction.

Responsibilities:

• Hands-on support and ownership of full order-to-cash function for customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Lead and manage the order management team, providing guidance and support to ensure efficient workflow and high-quality customer service. Hands-on approach is necessary.
• Develop and implement order management policies and procedures to improve efficiency and accuracy, especially in areas of managing letters of credit.
• Serve as the primary point of contact for escalated customer inquiries and issues related to order processing/fulfilment.
• Collaborate with sales people, inventory team, production plants, external logistics partners, system support to ensure timely fulfilment of customer orders.
• Review and refresh key performance indicators (KPIs) on internal team and external partners.
• Consider learning and development opportunities for team members, together with recommending changes for continuous improvement.
• Ensure adherence to compliance and regulatory requirements in order processing.

Requirements:

• Degree/Professional certificate in a related field preferred.
• 5+ years of experience in customer service or order management, with at least 2 years in a supervisory or managerial role.
• Strong understanding of order management systems (SAP R3 (ECC) or S4 Hana) and processes
• Good working knowledge in the negotiation of Letters of Credit for countries, as well as other payment terms such as D/P, D/A, etc.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards
• Responsible for end-to-end project management covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

Requirements

• Possess at least 3 years' experience in IT project management and have experience with handling government IT projects
• CITPM / PMP certified
• Strong interpersonal and communication skills. Able to provide excellent customer service and ensuring customer satisfaction
• Good team player and willing to work across multiple teams and functions
• Meticulous & goal-oriented to ensure project timelines are adhered to & project goals are met

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

Responsibilities

• Managing clients in admin tasks and enquiries
• Maintaining client portfolio.
• Assisting the department head in internal reporting and data consolidation.
• Supporting the Relationship Managers in credit and marketing activities such as account opening, KYC review, prepare financial spreadsheet, input limits and transactions in GCMS, credit conditions monitoring, loan drawdown/ rollover, post loan monitoring and day to day operation.

Requirements

• Bachelor's degree in Business, Accounting, Banking and Finance, Economics or related discipline
• 2 years of relevant experience in similar capacity
• Excellent verbal communication and good interpersonal skills to handle stakeholders

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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• Salary: $5,000 - $6,500
• Working hours : 5 days work weeks (Monday to Friday or Tuesday to Saturday)
• Shift Work, 9:00am to 6:30pm, 9:30am to 7pm, 10:30am to 8pm
• Office location: Woodlands Industrial Park E5, Singapore 757500

Job Description

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

Qualifications

• Educational Background in Bio/Life Sciences & Microbiology, or Bio-Tech / Bio-Molecular Education, or equivalent with 12 years related laboratry experience (Masters & PhD preferred).
• Experienced with method-related tasks, including development, verification, validation, and enhancement.
• Experience in both Micro-Biology as well as PCR and Bio-Molecular Work will be a huge advantage.
• Possesses SAC Singlas signatory for Microbiology &/or Bio-Molecular and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Company’s profile
Julian Grey's client specialises in electrical engineering services, offering high-quality installation, design, and supply solutions.

Responsibilities:

• Lead and manage the project team, conduct regular project status update meetings with the team.
• Oversee project execution, ensuring compliance with safety, quality, design, procurement, construction, budget, schedule, and PQP standards.
• Assign qualified team members to projects and manage all stakeholders for smooth execution.
• Approve purchase requisitions and invoices promptly, and control project costs to maintain profit margins.
• Achieve project objectives, such as on-time delivery and staying within budget, escalating challenges to the management as needed.

Requirements:

• Minimum 5 years of experience in a managerial role within the construction industry
• Experience with LTA/MRT projects is a plus

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Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

• Manage and work closely with consultants on the design work for M&E services for MRT projects.
• Coordinate and develop the CCSM and M&E designs in partnership with LTA, SWCs, and relevant authorities.
• Interpret specifications, secure budget approval, and assist in planning and coordinating M&E services installation.
• Coordinate with consultants, subcontractors, and authorities to ensure timely, quality M&E installation and obtain necessary approvals
• Ensure compliance with construction procedures and safety practices to meet the required standards during site tests and inspections.

Requirements:

• Degree in Mechanical or Electrical engineering or equivalent or equivalent
• At least 10 years of experience including involvement in two MRT/LTA underground project
• Proficient in BIM software and AutoCAD.
• Preferred experience in writing tender specifications, with strong communication, writing, and analytical skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585

Responsibilities:

Project Management

- Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),

- Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.

- Identify and schedule project deliverables, milestones and required activities and tasks.

Stakeholder Management

- Work hand in hand with Business Project Managers to manage project stakeholders and relationships e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment

Scope Management

- Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC

Project Governance

- Prepare investment approval deck and manage approval of project by Investment board. Organize and facilitate PSC meetings, chair PWC meetings.

Risk and Issue Management

- Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.

Process Adherence

- Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach

Project Reporting

- Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required

Project Scope

- Collaborate with stakeholders to gather business requirements, ensuring they align with PDPA regulations

Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 10 years’ relevant experience preferably in a Finance Institution.

Essential:

· Project Management certification or successful completion of a recognized project management curriculum

· Experience in banking, PDPA Singapore, Personally Identifiable Information Protection, and regulatory projects is mandatory

· Strong and proven Stakeholder Management skills, problem solving skills and can-do attitude

· Ability to quickly pick up and undertake necessary steps to fulfil internal procedures/processes in accordance with compliance and governance framework

- Ability to steer stakeholders to the common goal of project scope to ensure time, cost, and scope are well maintained

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

PDPA PII

Responsibilities:

• Identify specific business opportunities while ensuring that new transactions and credit renewals meet the Branch's credit risk acceptance criteria
• Develop relationship management strategy to deepen, maintain or exit the relationship
• Prepare credit proposals/credit renewals while ensuring that the major risks and risk mitigates are highlighted
• Perform the KYC for new customer prior to the establishment of a business relationship, conduct periodical review of existing customer while adhering to the bank wide requirements
• Assist in AML/CFT
• Monitor credit risk of outstanding exposures and ensure timely changes are made to obligor credit ratings
• Maintain close and continuous contact with customers and target customers while monitoring the industries in which they operate in
• Proactively manage deteriorating credits
• Identify possible cross sell opportunities in order to maximize business returns
• Identify possible cross border business opportunities with Mainland branches and overseas branches for joint collaboration
• Conduct frequent marketing visits with submission of call reports

Requirements

• Recognized bachelor degree and above , preferably in Business,
  Accounting, Banking and Finance, Economics or other related
  disciplines
• At least 5 years of relevant experience as relationship manager
• Excellent verbal communication and good interpersonal skills to
  handle stakeholders across multiple departments

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Role Overview:

Our client is currently looking for an Assistant Warehouse Manager at a Japanese Trading company.

Location: West Area (The nearest MRT is Jurong East)

Position: Assistant Warehouse Manager

Key Responsibilities:

・Oversee receiving, warehousing, and distribution operations

・Implement and manage operational policies and procedures

・Plan and oversee security operations to ensure safety and compliance

・Ensure the effective and safe use of warehouse equipment

・Promote and maintain staff safety practices

・Motivate, supervise, and discipline staff as needed

・Maintain accurate documentation and records of warehouse activities

・Act as the company’s safety officer to uphold workplace safety standards

・Assist with deliveries when required

・Perform other ad-hoc duties as assigned

Requirements:

・Minimum 3 years of experience in related field

・Superior knowledge of business functions and warehouse management procedures

・Proficient understanding of inventory and inventory control processes

・Strong leadership abilities with outstanding organizational, multitasking, and problem-solving skills

・Possession of a valid driver’s license

・Ability to operate a forklift (certification preferred)

Others:

Salary: SGD 4,500-6,500 +AWS +VB (depending on the individual performance)

Interview process: 1-2 rounds (In person)

Annual Leave: 14 days

Medical benefits: GP cashless, Group Hospital and Surgical Insurance, Group Term Life Insurance

Allowance: Transport allowance, Mobile Allowance

Application Procedure

Interested candidates who wish to apply for this position, please click APPLY NOW or send your latest CV to us via email.

Email Address: [email protected]

Include in your CV: your current&expected salary, start date and notice period (if applicable)

We regret that only shortlisted candidate will be notified.

ICMG TD PTE. LTD

EA Licence No: 24C2427

Haruka Wada

EA Registration number: R2198870