Summary

The Customer Services Assistant assists customers at check-in counters, ensuring passenger details match travel documents and handling issues related to flight operations and automated check-in systems. They comply with safety standards, report breaches, and work in shifts to support 24/7 flight schedules. The role requires physical strength for lifting baggage, good communication skills, and the ability to handle passengers with special needs. They act as service ambassadors, responding professionally to complaints.

Duties and Responsibilities

• Provide quality customer services
• Service customers at the check-in counters
• Verify passengers' identities at the gates
• Verify information on travel documents, passports and/or visas
• Provide support to special needs customers
• Handle customer issues regarding irregular flight operations
• Process customer documentation
• Handle customer issues regarding automated check-in systems
• Uphold safety and/or security standards
• Interpret and follow individual safety and/or security standards in the workplace
• Identify and report breaches of safety and/or security standards in the workplace

Requirements

• Minimum GCE 5 “N” levels and above
• Customer service experience preferred

Note : Selected candidates will be notified to attend a walk in interview.

https://www.emiratesgroupcareers.com/search-and-apply/466883

Our client provides advanced instruments and systems designed for high performance across various industries.

• Prepare service and spare parts quotations to customer inquiries.
• Build and maintain strong customer relationships to ensure high-quality service and support.
• Perform in-house repairs and on-site commissioning for gas and water quality analysers, CEMS, and AQMS, troubleshoot issues.
• Collaborate with customers to address service concerns and offer technical solutions.
• Support the project team in conducting FAT and SAT and deliver product training to end users and distributors.

Requirements:

• Degree in Mechanical Engineering/Environmental Science Engineering or equivalent.
• At least 2 years of experience in the analytical instruments.
• Good knowledge of gas analyzers, CEMS, and water quality analyzers.
• Customer-oriented with a positive attitude, along with excellent planning and time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

The work we do translates into lasting memories and moments that shape our guests’ experience of the city. You will be directly involved in Making Our City More Lovable, through everyday opportunities for intentional hospitality.

Our hourly rates commensurate with your experience and familiarity with the role.

Join our Telegram channel to stay updated on our latest part-time opportunities https://t.me/tlbgcareers!

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange for an interview

Position : Customer Service Officer

• Salary :$2200-$2400
• Working hours - 8.30am to 5.30pm for Mon - Fri. Sat (Half day) 8.30am to 1230pm (WFH)
• Location : Changi South

Jobscope
Replying emails (responding to clients when required) For example, clients send an email in - requiring for transportation service. The candidate will have to take note and respond accordingly.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Company:
Our client is a prominent global IT service provider that excels in custom software design, IT consultancy, and infrastructure management. They deliver high-performance, large-scale systems like API Gateways and message queues, ensuring smooth global operations and enhanced system reliability. Their comprehensive IT solutions help businesses eliminate challenges, optimize resources, and boost productivity.

Requirements:

• Minimum 5 years of experience in team leadership, including managing team budgets, schedules, and resources.
• Excellent communication skills in English; proficiency in Japanese and Mandarin is a plus.
  ITIL V3/V4 certification is required.
• Knowledge of OnPrem, Cloud, Network, and Server operations for cost estimation purposes.
• Bachelor’s degree in any field.
• Demonstrated ability and desire to adapt to new technologies.
• Ability to work independently in a fast-paced environment.
• Familiarity with cloud services-related software and hardware technology and products is advantageous.
• Experience with projects related to software-defined data centers or cloud service infrastructure is a plus.
• Willingness to travel for project assignments is beneficial.

Responsibilities:

• Manage team budget during closing periods and yearly budgeting or forecasting.
• Accurately allocate and manage resources.
• Oversee internal proposal processes before sharing with customers.
• Handle knowledge transfer and operation handover between project and operation teams as needed.
• Manage relationships with business partners and vendors.
• Maintain customer relationships when necessary.
• Lead and guide team members in estimating maintenance and operation support costs.
• Escalate and report major project issues to managers.
• Provide daily reports to managers on budget, resources, and operation forecast schedules.
• Conduct daily team management and meetings as a mandatory task.

Working Location: Singapore, Central

Apply online or feel free to contact me directly (via email: [email protected]) for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

Lim Ting Yee (R23116601)

JAC Recruitment Pte. Ltd. (90C3026)

Job Descriptions:

• Ensure smooth daily administration and operation of the office.
• Planning and implementing the global administrative and general affairs management system, including the establishment of various standard forms, meeting SOP, introduction, and teaching of clerical tools, etc.
• Upkeep cleanliness and maintenance of facilities including liaising with vendors, upkeep of first aid supplies and fire-fighting equipment, ensuring reception and meeting rooms readiness at start and end of day.
• Record and update office inventory, ordering of stock.
• Manage procurement and replenishment of office, centers’ required consumables, stationery, and supplies.
• Provide logistics support such as room booking, prepare beverages, projector etc.
• Diary management and arranging appointments, booking meeting rooms and conference facilities.
• Other duties as assigned by Senior Management.

Job Requirements:

• 3-5 years relevant experience, such as co-working or sharing office management experience.
• With developed global administrative affairs, property management capabilities and SOP establishment experience is a plus.
• With project management experience is a plus.
• With office renovation experience is a plus.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As part of the Global Controls Team, you will work with highly motivated innovators in the data centre (DC) industry. You will innovate, deploy, optimise, and maintain the automation systems within our DCs which consist of building management systems (BMS) and electrical power monitoring systems (EPMS). You will develop new processes and standards while innovating in the controls space.

As part of your role, you will be required to travel domestically / internationally (25-50%) in order to support multiple DC clusters.

Key job responsibilities
As a Controls Service Engineer you will:

• Perform controls root cause analysis.
• Schedule and supervise Quarterly maintenances for BMS and EPMS.
• Provide vendor management.
• Develop scope of work for site improvement projects.
• Review controls sequence of operation and provide feedback to design.
• Provide technical assistance to internal customers during life cycle of the data center.
• Participate in a global on-call schedule within the SGT time zone.
• Ensure data center controls are deployed in accordance with scope of work (SOW) and specifications.
• Review and provide feedback on mechanical, electrical, and plumbing (MEP) drawings.
• Develop and modify controls logic programming.
• Develop and modify graphical user interface.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• B.S. in an engineering-based discipline
• 5 years of experience in either design programming, or startup/commissioning
• Experience in project management
• Demonstrated understanding of communication protocols (MODBUS, BACNET)
• Demonstrated understanding of engineering documentation, electrical diagrams and standard operating procedures

Preferred qualifications

• Experience with controls in data centers or other critical facilities
• Project Management Professional (PMP)
• Proficient with Microsoft Office Suite and project management software.

About Service Cloud:
Service Cloud is a game-changer in the realm of customer service, designed to elevate support operations to new heights. Imagine a platform that seamlessly integrates all customer interactions—whether through email, phone, or messaging apps— into a unified system. This is exactly what Service Cloud does, transforming every customer communication into a case that is intelligently routed to the right service agent for swift resolution. Combined with AI (Agentforce), Service Cloud is at the forefront of transforming customer service experiences. Find out more about Service Cloud and Agentforce
If you are an experienced Account Executive interested in a career in sales, working with customers to solve problems with our Service solution & AI - then read on to learn more!


Role Description
We are currently looking for a driven and enthusiastic experienced Sales professional with knowledge of technology and proven B2C and/or B2B sales and account management experience! You will be selling our Service Cloud, AI and Agentforce products across a regionally aligned portfolio of accounts. As a Sales Account Executive, you will work in partnership with the existing Account owners and carry quota for the product sales to develop business opportunities and revenue growth:

Your Impact:
Our Cloud Specialist Sales team is growing, and we have newly created role based in ASEAN, looking after a range of Enterprise and Commercial customers. We are looking for Cloud Account Executives (sellers) who are passionate about and want to get involved in the power that AI and Agentforce will bring to our Service Cloud offering. As a Service Cloud Account Executive, you will leverage the untapped potential of Service Cloud by partnering with existing account owners (Core Account Executives) and be responsible for achieving a dedicated quota for Service Cloud product sales.

You will formulate and implement a strategic sales approach within an assigned region, driving revenue growth by penetrating the existing customer base and developing new opportunities, positioning the incredible value of key Service Cloud solutions. Establishing yourself as a trusted advisor for the Services industry, you will work closely with customers to deeply understand their unique challenges and goals, identify opportunities where our Service Cloud solution can help them achieve their business objectives, and blaze new trails within their organizations.

Responsibilities:
Develop and implement successful campaigns across the Service Cloud Field Service, Digital Engagement & install base, prospects, and whitespace.
Personally build new leads from prospecting efforts and assist others in thoroughly qualifying leads and sales opportunities.
Leverage business from new and established relationships.
Strategize, negotiate, and close business deals.
Understand the commercial aspects of the Service Cloud solution.
Exceed an annual sales quota by running a full sales cycle to address client problems and transform their business related to their contact center needs.
Enable and educate internal teams to ensure they can successfully seek Service Cloud opportunities.
Be customer-facing as required.

Requirements:

• Achiever - proven success achieving set sales targets and familiar with complex deal cycles. Strong sales discipline and tenacity, able to see a path forward despite challenges.
• Passion for Services - experience selling similar solution stacks, or management positions in the customer service industry, or a subject matter expert
• Strategist - Able to develop and execute strategies, bringing everyone along on the journey. We need you to amplify the Service Cloud message across internal and external stakeholders
• Value selling - demonstrated experience in uncovering customer needs, curious and always asking "why" to unlock how Service Cloud can add value to the customer
• Team seller - collaborate with multiple internal and external stakeholders to drive the best outcomes for the customer and Salesforce, negotiating & influencing outcomes
• Trusted partner - Passion for working with customers and guiding them on the Salesforce Customer Journey.
• Multi-tasker - able to multi-task & organise time effectively to manage multiple deals simultaneously

This role is perfect for those who prefer a collaborative, team value selling approach for a dedicated product solution but enjoys the adrenalin of closing deals and hitting targets. By focusing on Service Cloud, you will become a subject matter expert on the value it will bring to customers whilst still contributing to our business growth in a fast-paced, collaborative, and fun atmosphere.

Our client provides advanced instruments and systems designed for high performance across various industries.

• Prepare service and spare parts quotations to customer inquiries.
• Build and maintain strong customer relationships to ensure high-quality service and support.
• Perform in-house repairs and on-site commissioning for gas and water quality analysers, CEMS, and AQMS, troubleshoot issues.
• Collaborate with customers to address service concerns and offer technical solutions.
• Support the project team in conducting FAT and SAT and deliver product training to end users and distributors.

Requirements:

• Degree in Mechanical Engineering/Environmental Science Engineering or equivalent.
• At least 2 years of experience in the analytical instruments.
• Good knowledge of gas analyzers, CEMS, and water quality analyzers.
• Customer-oriented with a positive attitude, along with excellent planning and time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Salary: $2800 - 3300 + $750 Transport Allowance
Working Days: 5 days , 8– 5.15pm
Location: Kwong Min Road (Boon Lay)

Job Description

Overview for the role:

Provide back-end operational support, assist the Account Manager in managing/maintaining customer relationships; daily schedules of technicians; follow up with necessary logistics and procurement; and conduct product training for technicians and Customers.

Operational Support:

• Coordinates, prioritizes, and resolves issues encountered by the team.
• Optimizes the usage of manpower, standard time, equipment, and energy of the team.

Customer Relationship Management:

• Escalates critical/complex issues that will impact the business and manage quality issues.
• Contacts customer & Dealers/Distributors, collects feedback, and establishes and maintains good relationship with customers, Dealers/Distributors.
• Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.

Financial Oversight:

• Forecast, monitor, and document financial performance against plan.
• Manage end-end aftersales service delivery and account receivable through Microsoft Business Central.

​​​​​​​Team Management:

• Recruit, interview, hire and train technicians as required to meet workload demands, and company or customer expectations and requirements.
• Manage a team of service technicians direct reports, and a few in-house subcontractors.

Logistics and Procurement:

• Manage parts, materials and tools procurement, and logistics scheduled maintenance, repairs, and emergency service calls.
• Engage in end-end process with subcontractors, from quotations comparison to site deliverables to invoice.

Contract Management:

• Responsible for contract renewals and simple repair quotations process.

​​​​​​​Health, Safety, and Compliance:

• Drive EH&S initiatives, create EHS awareness and monitor compliance

Performance Metrics:

• Responsible for KPIs such as productivity, field expenses, Aftermarket Service Sales revenue/margins

Job Requirement:

• Degree/Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 3 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Proficiency in Microsoft Business Central or similar tools.
• Understanding of EH&S standards and practices is a plus for the role.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

They are seeking an Operations Associate for a one-year contract in Singapore. This role will support the Head of Brokerage & Trade Management and be responsible for delivering Business As Usual (BAU) activities. The successful candidate will have the opportunity to work with a diverse team in a dynamic environment, leading regional infrastructural projects and supporting various change initiatives.

• World-leading provider of market infrastructure
• One-year contract based in Singapore
• Opportunity to lead regional infrastructural projects

What you'll do:

As an Operations Associate, your role will be pivotal in maintaining the integrity of client operational data and brokerage agreements. You'll take on stewardship responsibilities, ensuring seamless front-to-back operations. Your expertise will be crucial in leading regional infrastructural projects, representing Operations in working groups. You'll also collaborate with IT on delivery of Operations sponsored enhancements and IT technical developments. This role offers you the chance to make significant contributions to process workflow efficiency, automation, and strategic project initiatives.

• Execute Client and Operational Data and front to back brokerage agreement for all clients' stewardship responsibilities on a daily basis.
• Maintain high quality, clean data by adhering to a strict governance and controls framework.
• Provide business brokerage analysis reports for brokerage rate negotiation with customers.
• Liaise closely with the front office and back office to provide accurate rates and product list for all the brokerage agreements.
• Work closely with front and back stakeholders on all matters related to brokerage and client data.
• Support the Team Manager by driving system integration projects as well as cross-training team members on multi-branded processes/services.
• Support cross functional Operations divisions for change implementations on process workflow efficiency and automation or strategic project initiatives.
• Design and implement process excellence within Operations using automation tools to mitigate operational risk and time savings.

What you bring:

The ideal Operations Associate brings a wealth of knowledge in data-oriented processes across multiple sources and systems. You have experience with operational workflows and understand how data is used and maintained through the trade lifecycle. Your background may include knowledge of financial markets and regulation affecting client lifecycle management. Your professional integrity, excellent attention to detail, and strong analytical abilities make you a standout candidate. You're also comfortable working in fast-paced or pressured environments and can handle criticism constructively.

• Intermediate skills in MS Excel, MS Word, and PowerPoint.
• Coding and advanced Macro skills.
• Ability to communicate effectively and efficiently to internal and external stakeholders.
• Demonstrates strong customer focus.
• Open to innovative ideas/experiences and ability to create new ideas, approaches or insights.
• Demonstrates high levels of energy in seeking out and achieving new goals.
• Adapts communication style to suit audience.
• Able to demonstrate honesty, integrity, and professionalism.
• Excellent attention to detail, highly organised with a proactive approach.
• Strong analytical ability and problem-solving skills.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

• Ensure team achieved the given objectives are achieved and prevent contamination to the environment
• Ensure team adheres to safety measures during waste operations
• Coordinate with appropriate persons to ensure complies with the organisational requirements
• Gather relevant data to conduct environmental impact assessments
• Research and report on existing and emerging trends in waste managements
• disposal processes
• Implement methods and standard operating procedures for waste disposal operations
• Implement operation plans to improve and track work processes in compliance with organisational requirements

Responsibilities and Duties:
Support in financial operation management:

• Manage full set of accounts, including invoicing, receipt updates, vendor invoice processing, payment
  arrangements, journal entries, inter-company charges, bank reconciliation, balance sheet schedules,
  fixed assets registers, and general ledger maintenance.
• Prepare and handle AR, AP, GL function.
• Prepare and manage group intercompany balance and transaction matrix.
• Prepare timely and accurate financial and management reports.
• Maintaining accurate financial records and ensuring compliance with all accounting standards.
• Prepare corporate tax filings and GST tax matters.
• Support treasury function.
• Address audit query and support group reporting team for reporting purposes.
• Preparing and filing tax returns, ensuring compliance with all tax regulations.
• Creating financial reports and presentations for management and other stakeholders.
• Other ad-hoc projects as assigned.

Qualifications, Skills and Competencies:

• Diploma or bachelor’s degree in accountancy / finance/ LCCI
• 3 years of working experience in accounting or finance.
• Proficiency in corporate tax and GST tax regulations.
• Proficient in Microsoft Office applications, especially Ms. Excel is a must.
• Proficiency in SAP ByD is an advantage.
• Strong analytical and problem-solving skills.
• Strong communication and interpersonal skills
• Able to work independently as well as in a team.
• Meticulous, proactive, resourceful, and self-driven with positive mindset
• Good understanding of local GST regulations and accounting practices

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Fast-Growing BytePlus Team

BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

We are looking for a results-driven Marketing Operations and Campaign Specialist to join our dynamic marketing team. This role focuses on streamlining marketing processes, executing and optimizing campaigns, and ensuring seamless integration between marketing strategies and operational execution. The ideal candidate is highly organized, analytical, and experienced in managing campaigns across multiple platforms.

The following are some of the key responsibilities and duties of the job:

1. Marketing Operations Management:

- Develop and maintain efficient marketing workflows, ensuring consistency and scalability across campaigns.

- Manage marketing technology stacks, including CRM systems, automation tools, and analytics platforms.

- Ensure data accuracy and compliance with regulatory standards, such as GDPR or other data privacy policies.

- Collaborate with cross-functional teams to align marketing strategies with operational goals.

2. Campaign Management:

- Plan, coordinate, and execute multi-channel marketing campaigns, including email, social media, paid ads, and content marketing.

- Define campaign objectives, KPIs, and timelines, ensuring alignment with business goals.

- Monitor and optimize campaign performance through A/B testing, segmentation, and data-driven insights.

- Coordinate creative development, messaging, and asset delivery to ensure timely execution.

3. Performance Analytics and Reporting:

- Track and analyze campaign performance metrics, providing detailed insights and actionable recommendations.

- Create and maintain dashboards to monitor the effectiveness of campaigns in real-time.

- Generate post-campaign reports, highlighting ROI, key successes, and areas for improvement.

4. Process Improvement:

- Identify and implement opportunities to enhance marketing processes and campaign workflows.

- Document and maintain standard operating procedures for campaign execution and marketing operations.

- Drive innovation in campaign strategies by staying updated on industry trends and emerging technologies.

5. Stakeholder Collaboration:

- Partner with sales, product, and creative teams to ensure campaigns are aligned with organizational objectives.

- Work closely with external vendors, agencies, and partners to deliver high-quality campaign assets and initiatives.

- Act as a key point of contact for resolving operational challenges related to campaigns.

Qualifications

Minimum Qualifications

- Bachelor’s degree in Marketing, Business Administration, or a related field.

- At least 3 years of experience in marketing operations, campaign management, or a similar role.

- Proficiency with marketing tools and platforms, such as Salesforce, Pardot, Marketo, Eloqua, HubSpot, Google Analytics, and campaign management tools.

- Knowledge of digital marketing channels, including social media, SEO, SEM, and email marketing.

Preferred Qualifications

- Excellent project management skills with the ability to manage multiple campaigns simultaneously.

- Familiarity with marketing automation tools and CRM platforms.

- Strong communication and interpersonal skills.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Us

Client Solutions Team at TikTok helps nurture accounts through high touch client service and education on TikTok solutions, supporting brands in achieving their marketing and business objectives. Cross functional collaboration is a mainstay for the team in providing holistic solutions that cover product knowledge, vertical expertise and market level insights. Our team is looking for individuals possessing strong business acumen and the ability to provide consultative sales in a fast-paced environment.

Responsibilites

Building & Managing High Performing Teams

- Tracking team progress and leaning in when coming up with solutions to support attainment

- Educating teams on brand building, media solutions, market sector and/or verticals to level up their consultative selling skills and troubleshooting

- Driving more self-sufficiency within the CST team by optimising operational efficiencies, supporting task prioritisation and adoption of automation

- Being willing to dive in and support with campaign management and optimization where required

- Leading by example in setting the expectations for the team, while building an open and supportive culture

- Building coaching and progression plans with team members where required

Client Success

- Oversee the performance of the key accounts business - driving day-to-day maintenance of the book of business

- Spot opportunities within the vertical for advertisers within the book of business that line up with their business and marketing goals, as well as minimizing churn and other slowdowns

- Formulate strategic plans to onboard and educate advertisers through scaled initiatives and programs and ultimately growing the existing business partnership

- Aligning with Brand Partnerships teams on account plans and building actionable next steps for execution across the year and collaborate with cross-functional teams to pitch and close opportunities

- Identifying business priorities based on market landscape, advertiser mix, vertical, product adoption and revenue data alongside Brand Partnerships Leads and Client Solutions Country Leads

- Drive and create best practices in the form of playbooks, case studies, workshop content, frameworks etc.

- Proactively lead product update discussions, educate brands and agencies on TikTok’s new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns

Stakeholder Management

- Engaging and building relationships with senior advertisers

- Establishing collaborative partnerships internally with cross-functional teams

- In collaboration with the sales team, conduct regular business reviews and take a consultative, long-term approach to build productive relationships with advertisers

- Maintaining a birds eye view on priorities and necessities during advertiser business reviews and audits, working with the Client Solutions Managers on coming up with appropriate narratives and solutions

- Fostering and driving detailed and transparent business updates to leadership in a timely cadence

Qualifications

Minimum Qualifications

- Over 5 years of experience in account management/client services roles in digital marketing, product, consulting, communications, or internet technology, with 5+ years of people management experience

- High degree of autonomy and self-direction. Proven track record of building a profitable book of business

- Experience managing performance advertisers with a deep understanding of their challenges is a plus

- Strategic thinker with experience identifying and leading initiatives to drive business performance and operational efficiencies.

- Ability to gather, analyze and present data to identify insights around the state of the business and build actionable next steps to improve performance

- Solid knowledge & experience in tracking, attribution, and measurement logic; experience using some of the major tools like GA, MMPs, pixel implementation, Brand Lift Studies, and basic troubleshooting knowledge

- Hands-on experience with planning, optimising and reporting on full funnel (brand to performance) campaigns

Preferred Qualifications

- Solid understanding of media landscape, brand building and marketing as a whole for regional or global brands. Deep knowledge in Media & Entertainment and Tech preferred, with strong industry connections is a plus

- Creative/Brand Strategy experience is a plus

- Proactive, positive and exemplifies a growth mindset

- Highly organized, confident and self motivated individual that is equally comfortable supporting team members and communicating with senior stakeholders

- Excellent communicator and presenter, with good interpersonal skills

- Flexible team player who navigates a fast-paced and often ambiguous environment well

- Able to travel where required

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About the role

We are thrilled to welcome aspired and driven fresh graduates to join our team as an Exchange & Clearing Operations Analyst. In this role, you will be an integral part of our exchange and clearing house, contributing to the seamless execution of trading and clearing activities. Your attention to detail, analytical mindset, and readiness for shift duties will be key assets as you embark on this exciting journey in the financial industry.

Responsibilities

• Precision in Trade Execution: Gain hands-on experience in executing and meticulously monitoring trade, assisting in clearing and settlement processes, ensuring accuracy and efficiency.
• Regulatory Adherence: Develop a comprehensive grasp of regulatory mandates and play an active role in upholding compliance with exchange and clearing regulations.
• Insightful Data Analysis: Utilize your keen analytical skills and financial acumen to support the evaluation of trading activities, facilitating the generation of informed reports.
• Holistic Team Collaboration: Engage closely with diverse teams and external partners to ensure the harmonious functioning of exchange and clearing operations.
• Innovative Process Refinement: Identify avenues to optimize operational processes, infusing your fresh perspective for the continuous enhancement of efficiency.
• Quality Customer Service: Assist and interact with market participants, addressing their inquiries, resolving issues, and providing information about trading procedures.
• Provide dedicated support during the overnight shift (2230 to 0630) from Monday to Friday (Saturday morning).
• Shift-Based Excellence: Thrive in a dynamic work environment with shift work arrangement, ensure proper handover from the previous shift and to the next shifts.

Qualifications

• Diploma or Bachelor's degree holder.
• Passion for the financial industry and a determined aspiration to excel in exchange and clearing operations.
• Eagerness to learn and practice new topics
• Strong analytical skills, enabling quick comprehension of complex concepts and data.
• Proactive approach to understanding and adhering to regulatory compliance within financial markets.
• Effective communication skills and a collaborative mindset, essential for team-based operations.
• Ability to thrive in a shift-based work environment, ensuring seamless support around the clock.
• Solid grasp of financial instruments is a plus

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team

With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.

In Local Service, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.

At the same time, Local Service creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Based in Singapore, we are on the lookout for Partner Managers who can drive growth and enrich our ecosystem. TikTok's local service partnerships are a critical means of accelerating the platform's service offerings to users and merchants. As a Partner Manager, you are expected to provide deep product insights and ongoing consultative support to TikTok's product and local service teams. The immediate focus will be on top local service partners in travel, food, and leisure to further accelerate service offerings on TikTok.

Responsibilities:

- Act as a Strategic Partner Manager to new verticals/initiatives to scale business growth and service

- Identify opportunities, develop and implement initiatives to local service partnership offerings on TikTok

- Work cross-functionally within new verticals, and other organizations to drive revenue and increase partnership and deeper collaboration

- Drive product and partner adoption and provide ongoing education about new and existing Tiktok products, focusing on those that leverage APIs and other advanced technology.

- Develop scaled approaches and processes to in-market activity and communication.

- Represent TikTok in external meetings with C-level executives while displaying the highest personal integrity and ethics.

Minimum Qualifications

- 5 years in client-facing roles, specifically in partner management

- Proven track record of successful cross-functional collaboration with peers and managers, both within the organization and with external partners.

- Demonstrated ability in presenting to diverse audiences, including internal teams and external stakeholders, across various levels of seniority.

- Strong experience in defining, developing, and leading significant projects.

- Proficient in negotiation and possess solid quantitative/analytical skills.

Preferred Qualifications

- Preferred experience in the user technology industry.

- Preferred experience working as part of a global or international team.

- Robust product acumen, with the ability to understand and contribute to product strategy.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 offices around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Investment Services Private Markets

We manage deal structuring, due diligence and closing. We provide financial operations to GIC’s private equity, infrastructure, and real estate assets, as well as tax structuring, corporate holding structures, valuations, and financial reporting.

Finance & Accounting

You will help to provide financial deal due diligence, financial controllership, treasury and funding, valuation management, investment operations, accounting, financial reporting, and special purpose vehicle management for GIC’s investments.

What impact can you make in this role?

You will be part of a team that provides investment services on private equity, real estate, infrastructure, and cross-strategy investments.

We are looking for a suitable candidate to join our Finance & Accounting team as an Associate (2-year contract).

What will you do as an Associate?

• Processing daily transactions and funding requirements, updating relevant data and transactions in the accounting and management system
• Preparation of market values using external financial information for the fund and direct investments
• Preparing accounting reconciliations, review of investment holding company accounts and liaison with external auditors
• Corporate secretarial work relating to investment holding companies

What qualifications or skills should you possess in this role?

• Bachelor in Accounting, Finance or relevant disciplines
• At least 2 years relevant accounting work experience in the finance, accounting or private equity industry
• Committed and motivated individuals who are meticulous, and enjoys working in a fast-paced dynamic environment
• Proficient in Microsoft Office applications and have practical working experience with accounting software systems

Work at the Point of Impact

We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC

At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer

GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Learn more about our Investment Services Private Markets Department here: https://gic.careers/group/investment-services-private-markets/

To be considered for the role, please submit a formal application through the GIC Careers site at:

https://careers.gic.com.sg/job-invite/15961/

Responsibilities:

• Process trade orders and matching of trades & positions
• Check and confirm trade executions
• Follow up on discrepancies and ensure final settlement of trades
• Ensure settlements are done in a timely and accurate fashion
• Perform reconciliation of securities holdings and cash positions
• Maintain trade order book
• Other duties as assigned

Requirements:

• Possess Tertiary qualification with operations experience in private banking
• Open to work in a boutique scaled private client set-up
• Possess pleasant deposition, professional knowledge and right aptitude
• Good interpersonal and communication skills

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Sarah Kuan | Registration No: R1105359

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Your new company

Client is an electricity distribution company in Singapore seeking to hire a Training Operations personnel

Location:

Current: Woodleigh

Mar 2025 onwards: Bedok

Salary: up to $2,800 + completion bonus

Work hours: Monday – Friday 8am – 5.30pm

(Ad-hoc class support on Saturday and weekday evening – under overtime claims)

Your new role

• Assist customers on course enquiries and registrations

• Follow up on billing and payment

• Logistic preparation for class (attendance, exam administration & etc)

• Daily course support and exam administration

• Update attendance and assessment result

• Course Evaluation Download

• Ordering of stationery, certificate, safety card, water drums & etc

• Ad-hoc class support for Saturday and weekday evening lessons

• Any other tasks assigned

What you'll need to succeed

• Diploma in relevant Business discipline from any of the recognised Polytechnics in Singapore

• Possess at least 1 – 2 years of relevant experience

• Proficient in Microsoft Office Application (Word, Excel and PowerPoint)

• Excellent customer facing skills together with strong communication

• Good analytical and problem-solving skills

• Ability to work independently

• Knowledge of training operations work would be an advantage

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

The Company

Our client, a leading global consulting firm partnering with a large private and retail banking institution, is seeking a KYC Operations Specialist for a 12-month project. The ideal candidate will have a general understanding of KYC Operations. In this role, you will be responsible for ensuring that admin tasks around customer files and customer accounts are being diligently completed.

The Role

· Monitor and track the closure of customer accounts, ensuring timely execution.

· Perform reviews around specific account types under the instruction of the bank.

· Check completeness of customer data and collect and input missing data where applicable.

Your Profile

· Bachelor’s degree in accounting, finance or similar with up to 3 years of experience in KYC operational roles. We except application without prior experience if the education criteria is met.

· Excellent attention to detail.

· Proficient in completing tasks accurately and within deadlines.

· Able to handle high workloads under pressure while maintaining quality.

· Flexible and willing to assist with additional duties as needed.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13124977, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

Responsibilities:

• Accurately enter trades into the system and reconcile them with counterparties to ensure there are no discrepancies.
• Check trade details (like price and quantity) and confirm them with external parties. Resolve any issues quickly.
• Ensure trade bookings are accurate by reviewing the work of others and maintaining high standards of quality.
• Ensure portfolios are priced correctly and generate regular performance reports.
• Ensure trades are settled on time and accurately, working with external parties to resolve any issues.
• Work closely with traders and external parties to ensure smooth trade processing.
• Provide operational support to the investment team and help resolve any trade-related issues.

Requirements:

• At least 4 years of relevant experience (from a Private Bank or a similar setup as ours – EAM industry), in particular, working knowledge of different wealth management products and services with experience in booking/execution of transactions
• Strong in Excel, and able to pick up internal system in a fast pace
• Detail oriented & fast-learner
• Strong team player with ability to work independently

Email: [email protected]

** This Singapore-based position is opened to Singaporeans only.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Nurul Amirah | Registration No: R22108940

Our client is seeking an experienced Data Centre Business Operations Director to manage internet / hyperscale data center projects from inception to completion, primarily in Japan, the US, and Australia. This role involves developing strategic client relationships and enhancing the company's market position.

Business set-up: Start-up company

Base location: Singapore

Responsibilities:

• Oversee all business operations across the region, including project management, vendor management, set up new businesses etc for primarily in Japan, Australia and USA (priority in Osaka, Japan)
• Manage project plans, timelines, and resources.
• Work closely with top cloud and enterprise customers, delivering presentations on design aspects..
• Oversee project lifecycle, ensuring timely and budget-compliant delivery.
• Maintain stakeholder relationships and clear communication.
• Ensure compliance with safety and health standards.
• Promote best practices and collaborate with field operations.
• Provide regular updates and reports to senior management.

Requirements:

• Extensive experience in data center design or project delivery.
• Knowledge of business/government regulations in relevant regions.
• Experience working for a data center operator with hyperscale and cloud experience in Japan, Australia, and the United States.
• Experience working with the leading data center operators such as Equinix
• Strong communication and leadership skills.
• Willingness to travel regularly within APAC.
• Proficiency in Mandarin is an advantage

If you are interested, please apply with your latest CV. Only shortlisted candidates will be contacted.

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asian Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the Team

PwC’s Consulting practice provides business and technology advice to leading organisations to help solve their most complex business challenges from strategy to execution.

The Financial Services Strategy & Operations team enables organisations in the Financial Services industry (banks, asset managers, insurers, etc) to design and execute strategies to grow, become more productive, modernise their organisation, and position themselves for the future. We support this through a range of services focused on growth, productivity, ways of working, and digital transformation.

About the Role

As a Senior Associate, you will play a crucial role within engagement teams by leading a component of a project. You will formulate how problems should be structured and play a key role in driving analysis and activities that underpin solutions for our clients. Your ability to lead outcomes, think independently, and ideate ways forward within a team setting will drive the impact you will make as a Senior Associate.

On any given project, you will be able to quickly identify and acquire domain knowledge that enables you to problem solve, and have the ability to connect your outcomes to our client’s unique challenges. Working with your leaders, you will help manage aspects of an engagement while nurturing and leading junior team members.

Our Senior Associates come from a range of backgrounds that will contribute to diversity of opinion within engagement teams, with the ability to flex to different analytical and operational tasks.

About You

You are likely to be a Financial Services professional with the following key attributes:

• Bachelors or Masters degree in business, economics, finance, engineering or a related field. MBA or CFA is a plus.
• 3 - 5 years of relevant experience in Consulting or equivalent Strategy, Transformation, Digitisation, Operations roles is desirable
• Proficient in Microsoft Office suite
• High sense of ownership and accountability for outcomes and quality of work
• Proven ability to structure ambiguous problems using first principles thinking
• Strong analytical and problem-solving skills (both quantitative and qualitative orientations)
• Demonstrated ability and propensity for leadership in team settings
• Familiar or proficient with core consulting skills concepts, such as structured problem solving and hypothesis-driven approaches
• Have a basic understanding of a Financial Services industry (e.g. Banking, Insurance, etc.)
• Strong written and verbal communication skills (For applicants to Thailand, Indonesia and Vietnam, candidates should be proficient in both the local and English language)
• An ability to work effectively in a fast-paced and dynamic environment
• Record of high performance
• Creativity and intellectual curiosity
• Strong personal presence, combined with compelling and professional presentation and communication skills